Total 5 job vacancies by National Environment Agency

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

The Rat Control Section is responsible for overseeing island-wide rat control operations, with a specific focus on identifying and addressing potential areas of rat harbourage. Additionally, the section plays a pivotal role in exploring the integration of technologies into NEA's daily operations, with a strong emphasis on improving public health. Furthermore, the department is responsible for overseeing contract management for NEA's deployment of technology for rat control.

You will work with the stakeholders to plan and implement environmental public health programmes in areas of rat surveillance and control, to meet the environmental public health needs of Singapore. You will be responsible for the following:

• Carry out day/night inspections in commercial premises and public places to ensure no propagation of vectors and undertake necessary response actions
• Provide technical advice and engage the public or owners of premises on preventive and control measures to keep their premises free of vectors
• Deploy and supervise work performances of outsourced contractors
• Manage the deployment of surveillance equipment in indoor premises and outdoor settings
• Investigate feedback related to vector nuisance and sanitation issues related to vectors propagation
• Recommend/carry out enforcement actions that contravene the Environmental Public Health Act (EPHA), Control of Vectors and Pesticide Act (CVPA) and their subsidiary legislations
• Any other duties with regard to vector control work as specified

The ideal candidate should possess the following qualities and qualifications:

• 1-2 years of relevant working experience in the areas of vector management
• Strong interest in Environmental Public Health
• Proficient in Microsoft Office
• Good team player with strong interpersonal skills
• Good written and verbal communication skills
• Keen sense of observation
• Physically fit to perform outdoor field work
• Organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement
• Able to work night shift and on weekends or after office hours

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CENTRAL-REGIONAL-OFFICE-CRO/Assistant-Manager--Rat-Control-Section-_JR-10000031255

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly-motivated, dynamic and service-oriented individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders.

What you will be working on

You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescapes
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Assistant-Director-Executive-Manager--Quality-Service-Branch----Contract_JR-10000029599-1

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

We are looking for highly motivated individuals to work in the Port Health Section of the Environmental Public Health Operations Group.

What you will be working on:

Key duties vary depending on the specific area of work assigned, and generally include:

• Carry out inspections on sanitation standards onboard ships
• Communicate with ship captains/agents and grant port health clearance for arriving/ departing ships
• Issue Ship Sanitation Certificates
• Issue Coffin permits/Landing permits/ Pratiques after verification of relevant documents

What we are looking for:

• 3 years of working experience in related fields of sanitation, vector control, ship inspection or maritime industry would be an advantage
• Must be computer literate with knowledge of Microsoft Office
• Mature, independent and resourceful personality
• Good interpersonal communication skills
• Physically fit and able to withstand harsh weather conditions
• Comfortable working around water bodies and climbing heights
• Able to perform duties on weekends and public holidays

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, pleae proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CENTRAL-REGIONAL-OFFICE-CRO/Executive_JR-10000025925