Total 141 purchasing lead job vacancies in Singapore

Responsibilities

•     Responsible for Leading Desktop Support Team.

•     Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents are tracked

•     Manage systems changes through the change request process & provide status reports to the relevant parties.

•     Perform client platform-related presales tasks.

•     Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

•     Ensure service level meet requirement. Propose and implement action plans when required.

•     Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Requirements

•     Min 3 years of working experience in providing L2/VIP Desktop Support

•     Min 1 year of Lead experience in extensive IT or technology-related environment

•     Proven ability to deliver and support frontline customer service in a fast-paced operational environment.

•     Experience providing regular and frequent performance coaching/mentoring and encouraging effective behaviour for individual and team success.

•     Proven ability to foster an environment of trust, collaboration, transparency, and accountability and to build an inclusive environment that values, encourages, and supports differences.

•     Extensive experience delivering IT customer service based on service levels and service quality measures, delivering technology services in the field through coordination with central teams, and driving continuous service improvement.

•  Open to 24/7 standby

To Apply:

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. Thank you and Have a good day!

Responsibilities

• Lead and provide guidance within the Transaction Monitoring and Sanction function
• Oversight of day to day Transaction Monitoring and Sanction function and monitor
  aging status
• Assist in performing level 2 review of corporate & STORMS alerts
• Filing of Suspicious Transaction Reports
• Review and checking of response for Production Orders
• Assist in performing sample testing on commercial bank individual alerts cleared by Level 1 reviewers
• Review quarterly sample testing on Accuity (trade financing) alerts
• Annual review of transaction monitoring parameters and thresholds
• Review gap analysis performed by business units and assessed by team members
• Assist in management, HO and regulatory reporting
• Review of business/exception/extension memos
• Assist in audit and regulatory inspections/requests
• Review of AML policy and procedure and to undertake appropriate changes
• Conducts AML relating training as and when necessary
• Sharing session with Transaction Monitoring and Sanction team members during
  ongoing regular meetings
• Dissemination of regulatory updates from STRO/authority

Requirements

• Minimally Bachelor degree in Finance, Economics, Banking, or related disciplines
• At least 5 years of relevant experience in similar capacity in banking
• Proven track record of leading a team in the same function
• Competent knowledge of local regulations

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Specification
This role is required to operate with a strong commercial focus ensuring alignment to the Bank’s business objectives while adhering to the Bank’s control principles at all times.
The successful candidate will lead the KYC Operations team in Singapore, be the accountable service owner for all KYC-related activities, including onboarding, customer outreach, periodic and event trigger review and customer exits.

Reporting directly into the Head of Customer Service & KYC Operations, the successful candidate will be responsible for executing the strategic direction of KYC Operations function in supporting the bank’s expanding business.
On a day-to-day level, the successful candidate will work closely with AML, Risk, Legal, Business and Tech teams to ensure consistency of service and ensure best practice is applied.

Core Responsibilities and Accountability

• Support the Bank’s expansion strategy end-to-end by collaborating with key stakeholders across the organization
• Build the systems, processes and people in KYC Operations, defining and executing a runway of activities to achieve the target operating model
• Drive continuous improvement initiatives across end-to-end customer lifecycle management activities to deliver a high and consistent standard of service
• Provide KYC-related activities in line with agreed OKRs, SLAs and KPIs – management and oversight of the local and offshore teams completing the work, providing guidance and training where applicable
• Provide guidance to internal stakeholders regarding regulations, requirements and processes for new customer account and/or new product setup in existing or new markets, including KYC, regulatory classifications e.g. FATCA/CRS, etc
• Drive the talent agenda by hiring and developing a highly-proficient team of customer-facing KYC specialists

Leadership & Teamwork

• Motivate, lead and develop the KYC Operations team, elevating the standards of the team in supporting the bank’s business
• Act as a thought leader in the long-term strategy and future expansion of the KYC Operations function in relation to the bank’s business strategy and industry development
• Advocate focus in customer experience at the heart of the team’s operations
• Champion agile ways of working across the team and the bank
• Ability to identify and break down complex problems, and work with various stakeholders in implementing optimal solutions with strategic intent
• Build and maintain strong relationships with key stakeholders including AML, Risk, Business, Tech and Operations teams

Job Requirements

• Functional knowledge and experience
• A practitioner with 8 years of execution experience in customer-facing KYC services, relationship management and project management experience;
• Possess deep understanding in relation to customer due diligence and product fulfilment, ability to build effective controls across the customer lifecycle journey
• Knowledge of the changing regulatory environment especially in the financial services sector
• Experience in managing local and offshore operations teams, with track record in meeting KPI and SLA

Personal attributes

• High-energy and the ability to thrive in a fast-paced environment
• Strong relationship management and influencing skills, good interpersonal skills with proven ability to communicate effectively at all levels. Ability to adapt communication style to suit each customer, internal teams and across other stakeholders, e.g. service providers, auditors, etc
• Client-obsessed, prioritizing customer experience when developing systems and processes
• Proactivity in developing ideas, continuously searching for improvements in achieving service efficiency and excellence
• Embrace continuous learning and development

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

· Lead and manage a team of talented professionals, providing guidance, coaching, and mentorship.

· Oversee the entire software delivery lifecycle for IHS Markit EDM projects, ensuring timely and successful completion within budget.

· Cultivate strong relationships with stakeholders across the organization, including clients, users, vendors, and partners.

· Gather and analyze business requirements, translating them into clear and actionable technical specifications.

· Conduct thorough functional and technical analysis to identify optimal solutions and potential challenges.

· Communicate effectively with both technical and non-technical audiences, clearly articulating complex information.

· Foster a collaborative and positive team environment, promoting effective communication and knowledge sharing.

Technical Skills:

· Proven expertise in SQL and Markit EDM.

· Strong understanding of Master Data Management principles and practices.

· Familiarity with Bloomberg and Copp Clark data sets (highly preferred).

· Working knowledge of JIRA for project management.

· Experience with web services and scripting languages (e.g., Python).

· Knowledge of scheduling tools like Control M (a plus).

· Markit EDM Certification (highly preferred).

Additional Requirements:

· Minimum of 10 years of experience in a Team Lead/Technical Lead/Functional Lead role.

· Demonstrated success in software delivery management, including planning, execution, and risk mitigation.

· Proven ability to manage and prioritize multiple tasks and projects simultaneously.

· Strong attention to detail with a commitment to quality and accuracy.

· Excellent problem-solving and analytical skills.

· Ability to work effectively in a fast-paced and dynamic environment.

To Apply:

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. Thank you and Have a good day!

Company Overview:

Join our dynamic team as a Quality Assurance Test Lead, contributing to the excellence of key digital products in the real estate industry. We are committed to ensuring the quality, stability, and reliability of our systems through innovative testing practices.

Job Responsibilities:

Lead Testing Team:

• Provide leadership to the testing team, ensuring support for project testing requirements.
• Escalate and resolve testing issues promptly.

Consulting and Collaboration:

• Offer expert consultancy and testing knowledge to project teams.
• Collaborate with Project Managers to define testing scope and coverage, including functional, performance, automated, and regression testing.

Test Planning and Design:

• Design and construct comprehensive test cases.
• Plan and manage test schedules and timelines effectively.

Monitoring and Support:

• Monitor testing activities and progress, ensuring adherence to timelines.
• Provide support in System Integration Testing (SIT) and User Acceptance Testing (UAT).

Vendor Management:

• Manage and collaborate with vendors to design and convert test scripts into automated testing.

Process Knowledge:

• Provide and implement End-to-End QA process knowledge.

Qualifications and Experience:

· Education: Degree in Information Technology, Computer Science, or related field.

· Experience: Minimum 5 years in testing, with at least 3 years in a lead role.

· Strong understanding of software development and testing life cycle.

· Proficiency in Jira, Confluence, and MS Office tools.

· Familiarity with CI/CD processes.

· Effective time management, prioritization, and analytical skills.

· UI/UX proficiency.

· Experience in testing tools and methodologies.

· Familiarity with automated testing tools is advantageous.

· Knowledge of property sales platforms and/or processes is a plus.

· Strong written and verbal communication skills.

· Ability to communicate effectively with all levels of management and staff.

· Effectively bilingual in English and Mandarin, facilitating collaboration with IT teams and vendors across different regions.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Responsibilities:

• Lead workshops for business users to identify project requirements and gather, analyze, document, and follow up on user requirements.
• Conduct data mapping from source to target data fields, understanding core IFRS17 requirements and software solutions for implementation.
• Generate necessary artifacts based on requirements, including data mapping specifications for ETL, integration/interface specifications, site-map and page-flow, and utilize UML diagrams for process flow and solution details.
• Develop an understanding of the IFRS17 product and configuration to support business during configuration and build phases, including analyzing and extracting data from databases for configuration support.
• Collaborate with IFRS17 solution vendors on System Unit testing.
• Plan and execute functional test cases, conduct System Integration Testing (SIT) across source data teams and outbound systems.
• Support users during User Acceptance Testing (UAT), track test progress status regularly, and manage defects.
• Develop expertise in IFRS17 and contribute to insurance-specific subject matter expertise for group-wide knowledge management.

Requirements:

a) Qualifications:

• Bachelor's degree in Computer Science, Business Information Systems, or Finance/Insurance.
• Certified Business Analysis (CBAP or equivalent) required.
• Certified Agile/Scrum practitioner preferred.

b) Working Experience:

• Minimum 4-5 years of experience in IT, preferably in the insurance industry, handling projects or BAU in insurance core systems or finance systems.
• Minimum 3 years of ETL data mapping experience in the insurance domain and financial reporting systems.
• Strong understanding of legacy systems interfacing.
• Ability to translate business requirements documentation into data requirements and source-to-target data mappings.
• Understanding of data models and ETL processing.
• Familiarity with application programming and data model design processes.
• Experience using SQL for data profiling prior to mapping.
• Proficiency in handling data analysis via database queries, including Hive SQL query execution on the Hadoop platform.
• Working knowledge of Oracle SQL, PL/SQL database is an advantage.
• Must provide sample data mapping documents.
• Experience in Data Warehousing is a plus.
• Good understanding of IFRS4 or IFRS17 is advantageous.
• Strong insurance domain knowledge and understanding of insurance products preferred.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available

Job Description

The Deputy Manager, Private Banking – Client Onboarding and Business Control is responsible in handling all client onboarding matters, including performing account opening know-your-customer documentation reviews and periodic reviews for Private Banking and also business control related matters including MIS reporting, system enhancement, project coordination and procedures set up or revision.

• Work closely with Relationship Managers to facilitate the collection of KYC and relevant documents with respect to account opening, periodic review and other related procedures and local regulations
• Follow thoroughly the CDD and KYC review in client on-boarding and periodic review process
• Participates in discussions with business and risk partners on risk/process issues (e.g. Compliance, Internal/External Audit).
• Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.
• Provide sound and pragmatic risk advisory to Front Office and support function for initiatives /activities and project
• Identify root causes and propose corrective actions to regularize process related exceptions.
• Prepare regular reports for management review
• Liaise with different stakeholders e.g. Legal & Compliance to facilitate framework review
• Handle data outputsand transactions in Avaloq system, generate monthly MIS reporting
• Work closely with Head Office and undertake duties as assigned by HoD

Job Requirement

• Minimum a Bachelor Degree in Business/Accountancy/Banking & Finance or a relevant discipline
• Minimum 5 years’ relevant KYC and Client On-boarding experience in private banking
• Familiar with account documentation, due diligence and AML regulatory requirements
• Customer-focused, with good communication and interpersonal skills
• Detail-oriented with strong control mindset

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Salary: S$3500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 530pm/ 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Till 30 Aug 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI

• Respond to survey enquiries via inbound calls and emails

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Organize workflow and ensure that officers understand their duties and delegated tasks

• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success

• Provide fair, constructive, and timely feedback towards performance expectations and goals

• Manage escalated cases and maintain public relations including any complaints

• Provide assistance, guidance, and coaching support to officers to meet KPI

• Assess work performance of officers and identify areas that need improvement

• Monitor and provide project status report to manager

• Ensure officers understand the survey objectives

• Ensure officers compile, record, input survey returns and data accurately into the system

• Ensure officers conduct verification to ensure completeness and accuracy of data collected

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum 2 years of relevant experience with proven record in supervisory role

Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

We are seeking a highly skilled and experienced .NET Application Solution Architect or Lead Architect to join our client's team. The ideal candidate will have a strong background in designing and implementing .NET-based solutions, along with exceptional leadership, project management, and Azure cloud service skills. This position plays a crucial role in supporting their new R&D team and driving product evolution development initiatives.

Responsibilities:
1. Solution Design: Architect end-to-end solutions using .NET technologies, considering scalability, performance, security, and maintainability.
2. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, coding standards, and architectural principles.
3. Requirement Analysis: Collaborate with stakeholders to gather and analyse requirements, translating business needs into technical solutions.
4. Architecture Review: Conduct architecture reviews and provide recommendations for improving system architecture and design.
5. Technology Evaluation: Stay abreast of emerging technologies and evaluate their potential impact on existing and future projects. Make recommendations for technology adoption and innovation.
6. Project Management: Lead project planning, execution, and delivery, ensuring alignment with business objectives, timelines, and budgets.
7. Azure Cloud Services: Design and implement solutions leveraging Azure cloud services such as Azure App Service, Azure Functions, Azure SQL Database, Azure DevOps, etc.
8. Mentorship: Mentor junior team members, fostering their professional growth and development.
9. Collaboration: Work closely with cross-functional teams including developers, QA engineers, project managers, and business analysts to deliver high-quality solutions on time and within budget.

Qualifications:
1. Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.
2. Technical Skills:

• Proficiency in .NET framework and related technologies (C#, ASP.NET, .NET Core, etc.).
• Strong understanding of software architecture patterns (e.g., MVC, MVVM, Microservices).
• Experience with Azure cloud services and infrastructure.
• Familiarity with DevOps practices and tools (CI/CD pipelines, configuration management, etc.).
• Knowledge of database technologies (SQL Server, MySQL, NoSQL, etc.).

3. Experience:

• Minimum of 4 years of experience in software development and architecture, with at least 3 years in a lead architect or solution architect role.
• Proven track record of successfully delivering complex, enterprise-level .NET solutions.
• Experience in Finance or HR solutions systems will be considered an added advantage.
• Experience in Agile/Scrum methodologies and iterative development practices.
• Demonstrated project management skills with the ability to lead and coordinate cross-functional teams.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
Email: [email protected] / [email protected]
We regret that only shortlisted candidates will be notified.
Job Code: ZOEL
EA Registration No.: R23117353
EA License No.: 01C4394
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Hands on MS D365 CE development (plugins, Client side script, Fetch XML), D365 Customization and configuration, Power automate (power flow, power apps), Azure exposure, REST API,
• Must have experience in D365 Sales Experience - Functional Areas: Lead capture nurturing, Sales funnel (oppty) Mgmt, Quote-Order-Invoice, Activity mgmt, Account & Contact 360 & Mgmt.
• Excellent experience building Sales module for Corporate Banking
• Good to have experience in D365 Marketing - Functional Areas: Contact Mgmt, market segmentation, personalized communication, Campaign & events, customer journey, event response >> convert in lead/ case
• CRM Configurations and Customizations: Hands on exp. on plug-ins (creation, registration, debug), JavaScript, ribbon workbench, Web API, D365 CRM architecture, entity structure & relations, action, security/ role concepts. Ability to execute code review and quality assurance, Building console applications using D365, create TDD, mentor tech-team, Good understanding on D365 CRM On-premise setup.
• Ideal candidate must have minimum 8+ years of IT experience and proven credentials of delivering in world class engineering teams.
• With a bachelor’s degree in Computer Science, engineering or equivalent discipline, he/she must have relevant experience fulfilling responsibilities of the position.
• Must be a confident self-starter with ability to collaborate and devise solutions.
• Relevant industry certifications are an added plus.
• Ability to learn and adapt to new technologies and frameworks is required.
• Must be a confident self-starter with ability to collaborate and devise solutions.
• Relevant industry certifications are an added plus. Ability to learn and adapt to new technologies and frameworks is required.

To Apply:

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. Thank you and Have a good day!

Job Description
The Deputy Manager, Private Banking – Client Onboarding and Business Control is responsible in handling all client onboarding matters, including performing account opening know-your-customer documentation reviews and periodic reviews for Private Banking and also business control related matters including MIS reporting, system enhancement, project coordination and procedures set up or revision.

• Work closely with Relationship Managers to facilitate the collection of KYC and relevant documents with respect to account opening, periodic review and other related procedures and local regulations
• Follow thoroughly the CDD and KYC review in client on-boarding and periodic review process
• Participates in discussions with business and risk partners on risk/process issues (e.g. Compliance, Internal/External Audit).
• Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.
• Provide sound and pragmatic risk advisory to Front Office and support function for initiatives /activities and project
• Identify root causes and propose corrective actions to regularize process related exceptions.
• Prepare regular reports for management review
• Liaise with different stakeholders e.g. Legal & Compliance to facilitate framework review
• Handle data outputsand transactions in Avaloq system, generate monthly MIS reporting
• Work closely with Head Office and undertake duties as assigned by HoD

Job Requirement

• Bachelor Degree in Business/Accountancy/Banking & Finance or a relevant discipline
• Minimum 5 years’ relevant KYC and Client On-boarding experience in private banking
• Familiar with account documentation, due diligence and AML regulatory requirements
• Customer-focused, with good communication and interpersonal skills
• Detail-oriented with strong control mindset

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description

• In charge of Accounts Team staff of 6, responsible for task allocation and resource planning to ensure smooth operation of the team;
• Take overall charge periodical local MAS regulatory reports, eg. review MAS649, MAS610 etc, surveys required by MAS and Statistical Board, together with queries and additional information requested from regulators with accuracy;
• Take overall charge management reports and HO reports, ad-hoc reports as requested;
• Review of daily monitoring of MAS compliance ratios, MCB, AMR, MLA etc with accuracy;
• Take charge of maintenance of regulatory reporting database and regulatory data mapping and recurring/ad hoc adjustment;
• In charge of regulatory or financial change impact analysis and simulation or changes in business activities, raise system change request if required, and perform UAT to ensure MAS requirement is adhered to;
• Take charge of change management projects or ad hoc topics in organization, systems, accounting changes or continuous improvements e.g. streamlining, automation etc.;
• Review periodical and adhoc financial reports for internal control and Management;
• Annual local statutory reporting financial statement and disclosure items;
• Support information requirements form external auditors on statutory audits;
• Take charge of general accounting control by developing good knowledge in ledger accounting, accounting path setting, daily reconciliation between GL and transaction details data;
• Take care of daily accounting functions;
• Take charge of projects, e.g. System enhancement, GST ACAP project, annual budgetary process;
• Proper documentation for audit trails and update of SOPs, and ensure proper and balanced control mindset to operate effectively within Accounts team
• In charge of tax related matters, e.g. income tax, GST etc.;
• Other adhoc assignment as required

Job Qualification

• Minimum a Degree qualification in Accounts or related field
• At least 5-6 years of working experience in the Banking industry
• Experience in enhancement/UATs/Projects is a plus

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Responsibilities:

• Work closely with Relationship Managers to facilitate the collection of KYC and relevant documents with respect to account opening, periodic review and other related procedures and local regulations
• Follow thoroughly the CDD and KYC review in client on-boarding and periodic review process
• Participates in discussions with business and risk partners on risk/process issues (e.g. Compliance, Internal/External Audit).
• Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.
• Provide sound and pragmatic risk advisory to Front Office and support function for initiatives /activities and project
• Identify root causes and propose corrective actions to regularize process related exceptions.
• Prepare regular reports for management review
• Liaise with different stakeholders e.g. Legal & Compliance to facilitate framework review
• Handle data outputsand transactions in Avaloq system, generate monthly MIS reporting
• Work closely with Head Office and undertake duties as assigned by HoD

Job Requirement:

• Minimum a Bachelor Degree in Business/Accountancy/Banking & Finance or a relevant discipline
• Minimum 5 years’ relevant KYC and Client On-boarding experience in private banking
• Familiar with account documentation, due diligence and AML regulatory requirements

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Process Lead

Our client is an MNC Consultancy in the water and wastewater industry. With more than 100-year heritage, helping companies across the globe efficiently and effectively collect, store, move and treat water and wastewater, plan and manage watersheds and harness the energy embedded in the treatment and movement of water.

Description:

• Detailed design of process systems for water and wastewater treatment plants, including screening equipment, physical-chemical treatment plants, biological treatment plants, blower equipment, odour control plants, disinfection plants, sludge treatment plants, desalination process, etc.
• Detailed design of ancillary systems including chemical feed systems, mechanical ventilation systems, and drainage systems.
• Preparation of Process Flow Diagrams and P&IDs.
• General Arrangement and equipment layout drawings.
• Preparation of process equipment specifications.
• Review and evaluation of vendor submissions.
• Coordination with other disciplines e.g. civil, structural, electrical, mechanical, building services, instrumentation & control designers and digital water specialists.
• Able to lead meetings, HAZOP, discussions with clients, contractors and vendors.
• Provide engineering support for bids & proposals.
• Prepare testing and commissioning plans
• Process Testing & Commissioning
• Keeping abreast with latest development in water treatment technology and suitably applies in the design

Requirements:

• Candidate shall have minimum of 15 years’ experience in the process design of water / wastewater treatment (municipal and industrial)
• Degree in Chemical or Environmental Engineering.
• Expertise in water / wastewater treatment process modeling and optimization (including biological treatment).
• Proficient in BioWin/GPS-X/SUMO or other wastewater modelling software.
• Possess knowledge of wastewater treatment processes such as Activated Sludge, SBR, MBR & MBBR/IFAS.
• Experience in preparing PFDs/P&IDs and specifications for procurement of water and wastewater process equipment.
• Proven ability to manage diverse and large scale water projects, prioritize tasks, effectively.
• Utilize available resources and ensure timely completion of projects.
• Proficient in written and oral communication with good interpersonal skills.

Interested candidates who wish to apply for the above positions, please click "Apply now" or email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No: 01C4394| Christine Cheah| Reg No: R1764383

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

This role & position would have the following responsibilities:

• Facilitate workshops / discussions and work with the key customer representatives to understand (or help define) technical requirements and then develop ‘right-fit’ solutions that address the requirements.
• Ensure that the requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client’s long-term strategy.
• Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
• Review and integrate all technical requirements, including security, integration, performance, quality, and operations requirements.
• Review and integrate the technical architecture requirements for the development, execution, and operations environments.
• Develop system sizing model and then perform system/hardware sizing and capacity planning as required to support the solution, identify potential hardware, and network issues.
• Work with the Infrastructure Architect to confirm high level analysis and any identified issues.
• Lead / co-lead technical architecture analysis, design, and implementation, and ensure that the product fulfills the requirements.
• Work with the support (or IT ops) team to determine how the system is supported in production, including backups, disaster recovery, system performance, and project management.
• Obtain stakeholder buy-in for application and technical designs.
• Review technical architecture work products throughout development to ensure quality and requirement traceability.
• Identify and communicate any cross-area or cross-release issues that affect other project areas.
• Ensure adherence to all quality management plans and standards by participating in quality management reviews.
• Validate the design with the stakeholders to ensure that the design satisfies the requirements.

Basic qualifications

• More than 7 years’ consulting / implementation experiences in the following SAP Technology aspects
• SAP HANA SAP S/4HANA (ABAP platform)
• SAP Fiori architecture
• SAP Integration (PO/PI) via secure file transfer, messaging, API.
• SAP Infrastructure (compute/VM, storage, networking)
• SAP IT operations (backup/recovery, DR, monitoring, transport management, etc.)
• SAP architecture design (HA, DR, load balancing, single-sign-on, backup/restore, etc.)
• SAP archiving / ILM integrated with 3rd party solution (e.g., OpenText)

Professional skills:

• Able to work as a team.
• Able to manage remote (offshore) team.
• Able to develop clear and concise documentation.
• Able to facilitate effective discussion and meeting (as well as capture & write clear meeting minutes)
• Good oral and written communication skills
• Good interpersonal skills.
• Excellent in facilitating workshops and discussions.
• Good conflict management skills • Good risk & issue management skills
• Good in project, planning & time management skills

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below

We regret that only shortlisted applicants would be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• Must be proficient in Excel to do reports
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Finance operations (efficiency & accuracy)

• Support Cashier Office function and resolve daily operational issues
• Support of ledger configuration for new product types in ticketing system
• Ensure timely & accurate reconciliation to ticketing counter’s and online portals daily sales against bank statement
• Ensure timely & accurate GST reconciliation relating to POS
• Review cashier office daily cash collection, cancelled tickets printed and miscellaneous receipt
• Checking of ad hoc credit card refund for counters and online portals
• Ensure timely update of SOP
• Managing brinks and operations support

Compliance

• Ensure that Financial Instructions Manual, Accounting Standards, Financial policies and all relevant statutory requirements (including IRAS GST policies), and procedures for financial matters are adhered to.

Business Partnering

• Engage with internal stakeholders (business units) in all POS matters
• Work closely with all parties, including auditors.

IT/system impact on Finance matters

• Participate in IT related projects and system development from finance perspective to ensure financial reporting requirements and back-end support are taken into consideration.
• Identify opportunities for improvement and enhancement within financial processes

Job Requirements:

• Diploma in Accountancy/ACCA or equivalent professional qualification
• At least 3-4 years of relevant experience of finance or accounting experience
• Analytical and meticulous with an eye for details
• Good problem solving skills
• Sense of initiative and responsibility with the ability to work with minimal supervision
• Good interpersonal and communication skills
• Able to meet tight deadlines and work under pressure
• Able to work in dynamic environment
• Well versed in accounting standards and internal controls
• Well versed in using various computerized accounting systems and familiar with ERP applications e.g Oracle
• Proficient with MS Office especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description

• In charge of Accounts Team staff of 6, responsible for task allocation and resource planning to ensure smooth operation of the team;
• Take overall charge periodical local MAS regulatory reports, eg. review MAS649, MAS610 etc, surveys required by MAS and Statistical Board, together with queries and additional information requested from regulators with accuracy;
• Take overall charge management reports and HO reports, ad-hoc reports as requested;
• Review of daily monitoring of MAS compliance ratios, MCB, AMR, MLA etc with accuracy;
• Take charge of maintenance of regulatory reporting database and regulatory data mapping and recurring/ad hoc adjustment;
• In charge of regulatory or financial change impact analysis and simulation or changes in business activities, raise system change request if required, and perform UAT to ensure MAS requirement is adhered to;
• Take charge of change management projects or ad hoc topics in organization, systems, accounting changes or continuous improvements e.g. streamlining, automation etc.;
• Review periodical and adhoc financial reports for internal control and Management;
• Annual local statutory reporting financial statement and disclosure items;
• Support information requirements form external auditors on statutory audits;
• Take charge of general accounting control by developing good knowledge in ledger accounting, accounting path setting, daily reconciliation between GL and transaction details data;
• Take care of daily accounting functions;
• Take charge of projects, e.g. System enhancement, GST ACAP project, annual budgetary process;
• Proper documentation for audit trails and update of SOPs, and ensure proper and balanced control mindset to operate effectively within Accounts team
• In charge of tax related matters, e.g. income tax, GST etc.;
• Other adhoc assignment as required

Job Qualification

• Minimum a Degree qualification in Accounts or related field
• At least 5-6 years of working experience in the Banking industry
• Experience in enhancement/UATs/Projects is a plus

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $4,000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:-

• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to management
• Supervise officers to conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Understand of the surveys and Singapore standards by successful completion of the training provided
• Ensure officers understand the survey objectives and procedures
• Ensure officers compile, record, input results and data from interview surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in ways to meet project timeline
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations; regarding any complaints or concerns

Requirements:

• At least 3-5 years experience in leadership role
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

About the Client

Leading MNC Company

Responsibilities

· Leads a project and supports both technical and functional solutions according to principles of Identity and Access Management - Multi-Factor Authentication (MFA) platform.

· Assist to integrate MFA with critical assets and privileged IDs using ForgeRock and Secret Double Octopus.

· Should have handled and implemented an end-to-end project for Passwordless MFA using Secret Double Octopus.

· Has overall responsibility for managing and implementation of the Tier 0 model for Active Directory.

· Should have experience in project plan, budget forecast >10m, structure, schedule, Escrow agreement, invoicing and payments

· Manage all aspects of Project life cycle to facilitate successful delivery to the executive team.

· Extensive project management Experience

Skills/Requirement

· Should have 8+ Years of experience in MFA.

· Manage all aspects of Project life cycle to facilitate successful delivery to executive team.

· Should have experience in ForgeRock and Secret Double octopus.

· Similar project management Experience.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore for Corporate Survey & Outbound Calls
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The BI Team Lead will ensure the BI infrastructure is robust, scalable, secure, and efficient, facilitating a culture of data-driven decision-making. This role aims to enhance analytical capabilities, optimize business processes, and drive growth through informed strategies.

· Craft and execute a comprehensive BI strategy that integrates with overall business objectives, leveraging data to foster growth and innovation.

· Lead and nurture the BI team, promoting a culture of excellence, collaboration, and continuous improvement. Set clear objectives, monitor progress, and mentor team members for skill enhancement and career advancement.

· Guarantee that the BI infrastructure adequately supports business requirements, overseeing the design, implementation, and maintenance of BI tools, databases, and data warehouses.

· Advocate for stringent data governance practices, ensuring data integrity, security, and compliance with regulations. Establish policies and procedures for effective data management.

· Direct BI projects from initiation to completion, ensuring timely, budget-compliant, and quality deliveries. Prioritize projects based on business impact and available resources.

· Keep abreast of emerging trends and technologies in BI, analytics, and data management, identifying opportunities to augment capabilities and deliver competitive insights

Successful hire would have following experience and skills,

· Minimum bachelor’s in computer science, Information Technology, Business Administration, or a related field.

· Demonstrable leadership experience in a BI role, with a proven track record of formulating BI strategies and leading high-performing teams.

o Professional certifications CBIP or Microsoft Data Analyst Associate will be advantageous.

o Expertise in BI technologies and tools and not just limited to Power BI (e.g., Power BI, Tableau, QlikView and many more).

o Proficiency in SQL and familiarity with programming languages like Python or R for data manipulation and analysis.

o Deep understanding of data warehousing concepts, ETL processes, and data modelling techniques.

o Experience with cloud data services (AWS, Azure, Google Cloud) and their BI-related offerings.

· Strong project management skills, capable of leading complex, cross-functional BI initiatives.

· Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders across the organization.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

Email ID: [email protected]

EA License No.: 01C4394

EA Registration No. R1873450

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore for Corporate Survey & Outbound Calls
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our reputable client in Singapore is looking for Technical Lead to join their team in Singapore.

Deployment of Applications in Application Server-IBM WebSphere Application Server, JBOSS, WebLogic and Tomcat.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø 7-10 Years of development experience in Java,J2EE, Micro Services, API,REST.

Ø Strong Functional knowledge FinTech Solutions like Finastra Fusion Trade Innovation and Fusion Corporate Channel.

Ø Familiar with standards formats such as XML,SWIFT, ISO20022

Ø In-depth working knowledge of Unix.

Ø Exposure of Enterprise Serial Bus, MQ and other transmission protocol like SFTP and HTTP.

Ø Domain and operational knowledge of Trade Financing and Supply Chain Financing.

Ø Familiar with Shell scripting.

Ø Hands-on development experience of Microsoft SQL and Oracle.

Ø Good in troubleshooting production issues.

Ø Working knowledge of JIRA and GITHUB.

Ø Very good communication skills and interpersonal skills.

Ø Vendor Management Experience

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)