Total 4 job vacancies by Successvantage Pte. Ltd.

Mission of the role: Oversee and lead the growth of our Amazon online sales. This pertains to the three to four supplement and beauty brands that Truegenics owns.

Key Responsibilities:

• Facilitate the end-to-end process of bringing products and brands onto the Amazon Marketplace (USA)
• Lead the overall Amazon account creation, growth, and execution of initiatives and strategies to promote revenue growth for the Amazon channel.
• Oversee and manage our daily Amazon sales operations including inventory management, product rankings, Amazon PPC marketing, and optimizing product listings
• Develop and execute a comprehensive e-commerce strategy in alignment with department objectives.
• Develop and manage product copy creation, enhancement, and promotions with the support of our internal team to accelerate sales.
• Resolve all product and marketplace issues and disputes within the Amazon platform.
• Produce weekly, monthly, quarterly, and yearly reporting on key KPIs including forecasting, profit/loss, and useful market insights to the leadership team.
• Collaborate with Supply Chain and Finance teams to ensure healthy inventory levels and that our inventory buys and storage are well-optimized for the Fulfilment by Amazon (FBA) operation.

Key Skills / Experience:

• Bachelor’s degree or higher, with 3 to 4 years of relevant experience in digital marketing and/or seller/marketplace-related roles
• 2 years of experience setting up and managing Amazon and/or Amazon Vendor/Seller Central. This role needs to understand the pros of bringing products or brands onto the Amazon platform.
• Proven track record of success with expert knowledge of Amazon’s marketplace best practices and marketing strategies
• Experience with Amazon International Marketplace for the USA is a plus
• Basic/Intermediate Excel knowledge (Prior knowledge of pivot table and vlookup is a plus)
• High degree of business acumen with experience analyzing data and doing sales forecasting
• Self-starter and able to work effectively independently.
• Ability to handle multiple competing priorities in a fast-paced environment.

Mission of the role: The Supply Chain & Reporting Executive is primarily responsible to the Supply Chain Manager and the team in daily/weekly supply chain operational tasks and this includes all data collection, scrubbing, and identifying level 1 trends relating to supply chain and customer service operations. This role must also develop queries to extract data for department needs.

This role will be involved in discussions with peers and management to determine opportunities to streamline manual processes and develop automated relationships. This will eventually help to enhance reports and/or operational processes without an increase in operational expense, whenever possible.

Key Responsibilities:

• Perform data updates and extraction accurately on an ad-hoc, daily, weekly, monthly, and quarterly basis from multiple data sources and analyze large volumes of data for both Customer Service and Supply Chain.
• Work with the fulfillment center to ensure high level of data accuracy in inventories and stock movement. Ensure any reported discrepancies are resolved timely.
• Ensure accurate and timely issuance of Purchase Orders with U.S./China contract manufacturers as per ordering lead-time. Work with vendors to print and supply product labels to contract manufacturers / fulfillment centres on time.
• Coordinate product release with Regulatory and Quality partners before distribution can take place as part of the compliance control process.
• Liaise with Finance to ensure timely payment to contract manufacturers.
• Handle sample requests from internal stakeholders and liaise with the Fulfillment center to apply SAMPLE label before samples can be shipped out.
• Provide support in cycle count, compliance and SOP training, process improvements, participation in selection of logistics service providers, internal/external audits etc.
• Maintain proper filing and retention of all documents and forms (COA, cGMP certification, Trademark, Invoices, shipping documents, Product Release Forms, etc.)
• Assist on sourcing/ordering free gifts and orders follow-up.
• Perform other duties as assigned.

KEY QUALIFICATIONS

• Higher NITEC/Diploma/Degree in Supply Chain / Logistics Management or any other related field.
• Some experience in demand and supply planning, purchasing, materials management or logistics management is ideal.
• Advanced proficiency in Microsoft Excel/Google sheets with ability to create Pivot Tables, V-Lookups is essential.
• Strong attention to details is needed.
• Willing to work on routine reporting and data entry.
• Ability to act with a strong sense of urgency with excellent follow-up for resolution is crucial.
• Ability to collaborate and work effectively in a cross-functional, team environment is a plus.
• Good verbal and written communication skills are essential.
• Good work attitude and willingness to learn and take up new responsibilities is preferred.
• Ability to multitask and work under tight timelines is required.
• Flexibility to work outside of standard office hours is required at times (conference calls with U.S. contract manufacturers and logistics service providers).

TECHNICAL / PROFESSIONAL SKILLS

• Microsoft Office/ Google Suite
• MS SQL
• Any relevant report tools

Mission of the role: The E-commerce marketing lead is responsible for the management & optimization of our e-commerce/shopify websites. He/She must be able to conduct data analysis to generate data-driven market insights, to then work with various teams to implement and increase both revenue & profitability of the shopify websites.

Job Duties and Responsibilities:

• Work closely with internal stakeholders to plan and optimize our existing e-commerce brand exposure and performance.
• Serve as the primary liaison between our company and the external agency tasked with developing our e-commerce portals. Ensure that project timelines, budget constraints and quality standards are met.
• Maintain the online e-commerce portals including but not limited to items daily maintenance, stock management, campaign execution, and price updates.
• Prepare and create product listings on the Shopify platform. Ensure functionality on a daily basis by doing website checks.
• Produce weekly, monthly, quarterly, and yearly reporting on key e-commerce KPIs (sales, conversion rate, traffic, etc.) including forecasting, profit/loss, and useful market insights to the leadership team.
• Analyze the past campaigns in order to improve marketing effectiveness and ROI.
• Identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as online marketing activities of immediate competitors.
• Conduct market research and stay up to date with the latest E-commerce trends/marketing strategies and execution in order to increase online sales

Requirements:

• Degree In Business, Marketing, or other relevant fields
• Minimum of 3 years of relevant work experience in E-Commerce with at least 1-2 years of experience handling Shopify
• Experience working with media-buying platforms (Facebook, Bing, Google Ads) would be an added advantage
• Familiarity with Shopify platform and E-commerce usability
• High degree of business acumen with experience analysing data and doing sales forecasting
• Excellent project management skills, with the ability to manage multiple competing priorities in a fast-paced environment
• Self-starter and able to work effectively independently
• Attention to detail

Truegenics Pte Ltd is a leading ecommerce company based in Singapore. We specialise in e-retailing our own brand of health supplements to a global audience. We strive to create value and make a positive difference in the world, one life at a time. We believe that even the smallest action can define one’s destiny, and are committed to the creation of products that enhance the lives of our consumers.

Mission of the role: Work with the Channel Sales Manager to implement channel sales strategy, run data analysis, as well as communicate with channel sales partners. This role also requires you to administer and process company policies & SOPs, and work with the compliance department to ensure adherence to the partnership agreement.

Key Responsibilities:

• Develop sales pipeline by generating new leads, secure meetings and cold calls to qualify and convert them into new channel sales partners for the company's affiliate program
• Hit sales revenue targets and profit margins through acquiring new channel sales partners through the affiliate program while growing sales from the existing affiliate partners
• Communicate regularly with sales partners to ensure the partners are actively promoting the company's products
• Develop and executive monthly sales plan
• Monitor and improve partner sales activity by performing weekly and daily data analysis
• Assist Channel Sales Manager to implement product launches and campaigns – partner sales contest, new product launches
• Compliance communication with the sales partners
• Deliver weekly sales reports to the Channel Sales Manager
• Provide product feedback from sales partners to the Channel Sales Manager & Product Development team
• Additional duties may be assigned as required

Key Requirements:

• Diploma or higher
• At least three (3) years of experience in sales where you managed sales and carried sales targets
• Proven track record in hitting and even exceeding sales targets
• Knowledge of and comfortable following a defined sales process
• Demonstrated experience in generating new business leads through phone calls, online meetings, web inquires, webinars and social platforms
• Excellent written and verbal communication skills in English – including presenting and reporting. You will be required to communicate verbally and in writing with the channel sales partners from the USA
• Effective sales partnership management, excellent negotiation and follow-up skills
• Strong analytical skills to identify trends and patterns, proficient in MS Excel and able to generate reports and graphs from data
• Thrives in a fast-paced environment with tight deadlines and work across different time zones
• Excellent time management and the strong ability to prioritize is essential
• A good understanding of internet-based sales / digital marketing will be advantageous
• Experience managing a sales affiliate program will be a plus

This role requires you to plan work in both the US and Singapore time zones. Working from home partially during US time zones will be necessary