Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond!

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE Forum and Asia CEO Summit.
• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and business matching activities.
• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain members. Identify opportunities to add value to member organisations through targeted initiatives and resources to drive satisfaction and member retention.
• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and workshops, to facilitate knowledge sharing and interaction among members.
• Membership Administration: Administer membership fee collection and membership database management.
• Administrative and Operational Support: Provide support for SACEOS’ training courses when needed.
• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 5 years’ experience in related fields.
• Prior experience in organising large-scale events involving C-level participants.
• Takes initiative and work independently to complete assigned tasks within the given timeline.
• Strong operation and execution skills.
• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members and stakeholders.
• Proficiency in all Microsoft Office applications.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The role

You will be responsible for shaping the SaaS strategy of PowerSell and all other parts of our Ecommerce tech stack, leading to a successful market launch. This includes:

Pre-Launch:

• Thoroughly understand our comprehensive suite of ecommerce tech solutions
• Market research: engage with different potential B2B client types in the SEA market (brands, agencies, distributors, sellers) partially through our industry network and partially by your own outreach, to understand their needs and pain points, which solutions they are using today (the competitive landscape), and how our solutions compare feature-by-feature and overall.
• Build a model to estimate the market opportunity for different solutions and client segments
• Roadmap: Based on all info on client needs, the competitive landscape and market dynamics, industry data & trends, facilitate the decision-making process with our leadership team on which client segments and which solutions / needs to prioritize in our development roadmap, balancing internal requirements vs SaaS requirements to ensure the roadmap aligns with the overall business goals.
• Create the business case and requirements for a successful go to market

Launch:

• Develop go-to-market strategy, pricing models, messaging, and positioning strategies in collaboration with other teams and stakeholders, and successfully launch the product(s) in the market, meeting the needs of the targeted clients

Post Launch:

• Monitor the product performance using relevant metrics and KPIs
• Gather feedback from clients and stakeholders to identify areas for improvement and iterate on the product strategy as needed.
• Analyse market trends and client behaviour to adapt the product strategy to changing market conditions.

This role can evolve in a SaaS BD / GM role, or a Product Management role depending on the profile and career ambitions of the successful candidate.

You will work closely with the Head of Martech and our internal Commercial, Product and Engineering teams, and will report into the Chief Product Officer.

The ideal candidate

• Masters degree
• 4-10 years work experience in fields with relevant transferable skills
• Singapore based
• Analytical structured thinker (e.g. consulting experience or engineering degree)
• Commercial aptitude
• Entrepreneurial, ambitious self-starter who can operate independently, yet is a strong and collaborative team-player
• Good listener and communicator, able to quickly build rapport and trust with stakeholders
• Able to synthesise inputs into a holistic product (roadmap) vision and collaborate with product / tech teams
• SaaS exposure a plus
• Good sense of humour plus, life is too short not to have fun

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.

About the Role:

As a Regional Marketing Manager you will oversee regional marketing strategies for South East Asia (SEA) and align with the SEA Go-To-Market team to deliver on quarterly and annual revenue targets. This role is primarily responsible for planning, orchestrating, and delivering regional marketing programs for delivering marketing generated pipeline. In this role, you will develop vertical and regional focused marketing programs by integrating 360 degree marketing campaigns across digital, content, and

field marketing to capture and create demand. You will be responsible for amplifying the CleverTap brand through high-touch activations, events, PR, and ABM. In this role, you'll have an opportunity to define the SEA marketing strategy alongside sales leadership.

You will own the regional marketing budget and will be responsible for driving the ROI. By driving the field marketing and in-region marketing-sales alignment strategy, you will be a critical leader in establishing best-in-class practices across the organization.

What will you do:

- You will work cross-functionally to further implement and expand foundational

marketing programs and processes, and apply a region-centric strategy that supports local teams’ revenue attainment.

- Build strong relationships across the organization and even stronger relationships with your cross-functional partners within SEA and the central marketing team at the HQ with the goal to ensure that regionalized programs are smoothly, and fully, executed while sustaining high levels of growth.

- Own the entire SEA marketing business and build the demand strategy for the region that drives our growth objectives in collaboration with local Sales leadership.

- Own the Marketing pipeline number for SEA, including direct ownership of field marketing, and matrixed ownership of demand gen programs run from HQ.

- High focus on Sales Accepted Lead (SAL) generation.

- Partner with India Sales leadership and the global Marketing team to develop and build scalable and predictable programs for the SEA market.

- Own the field marketing (in-person and virtual events, webinars) plan for the region to drive demand, client engagement and brand awareness. Support and coach the regional SEA Field Marketing Manager.

- Work closely with Channels Org and Customer Success teams to drive Partner Marketing and Customer Marketing programs in the region

- Serve as the region's voice for regional nuances and differentiators to/from the field that will allow for a constant feedback loop, externally and internally, to iterate and evolve programs.

- Develop innovative integrated campaigns in partnership with the global demand gen team to deliver in-region results.

- Collaborate with the Global PR team to design and deliver PR communication for the region.

- Collaborate with Global Content Marketing to ensure regional representation on the global content calendar, including regional case studies, localised product launches, and event announcements.

- Deliver demand generation metrics and OKRs with a laser focus on data, specifically leading the local forecasting, measurement, and analysis of the Indian Marketing strategy’s impact.

- Travel regionally and interface directly with customers, prospects, and partners to support lead generation and pipeline development efforts, including hands-on involvement in the execution of live programs.

What we are looking for:

Must have:

- At least 10+ years experience in key marketing areas.

- B2B SaaS marketing experience

- Bachelor's degree required

- Proven credentials for pipeline generation strategy and execution.

- Should have worked closely with field sales and partnerships teams.

- Experience with digital marketing, events, account-based marketing (ABM)

- Highly developed interpersonal and communication skills to work with and maintain long-term relationships with peers, customers, prospects, and influencers.

- Strong organizational skills coupled with the ability to formulate and communicate strategy.

- A self-starter with the ability to work independently and as part of a team.

- High aptitude for looking at problems as opportunities, and working cross-

departmentally to create unique solutions to solve them for the benefit of the region and the company.

- Travel as and when required.

Good to have:

- Experience in the MarTech space

- Experience in implementing bottoms-up SAL-focused regional marketing initiatives

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

Job Summary

Reporting to the Assistant Director of Events Management, the Assistant Events Manager is responsible for, but not limited to, maximizing the catering revenue by generating dry events with less than ten (10) guestrooms, corporate meetings and functions, and social events.

Key Responsibilities

• Answers all incoming inquiries pertaining to dry events including meetings & functions and social events.
• Qualifies each business opportunity based on budget, attendance.
• Determines availability of space based on yield management principles.
• Presents unique selling points to prospective clients to gain an advantage over the competitor.
• Conducts site inspections.
• To be a one stop shop from inquiry to successful delivery of the event.
• To be on hand on actual day of event to assist client and ensure a flawless event.
• To communicate all facets of the event to the operational support team – banquet operations, florist, chefs, audio-visual technicians, front office, room service etc.
• To know competitors’ strength and weaknesses as well as their pricing and packages.
• Take on ad-hoc projects as assigned by Director of Events Management.

Key Requirements

• At least one (1) year of experience in a similar capacity in an international luxury hotel chain
• Good teamplayer
• Excellent communication and interpersonal skills
• Passionate, self-driven and takes initiative

Company and Job Overview

-Japanese company is hiring!

-Work place: West area

-Title：Office Manager (Japanese Speaking)

Job Responsibilities

• Hiring related tasks (Job Posting, Screening of applicants, Interview coordination, Recruitment procedures)
• Payroll (including payroll for all store staff, using the system)
• Contracts (employment related)
• Office staff management
• Other ad-hoc duties

Job Requirements

• Experience in HR related work (especially hiring) in Singapore
• F&B industry experience is welcome
• Teamwork oriented and able to work smoothly in reporting
• Business level English or above (as required for internal and external communication)
• Daily conversation level Japanese (as required for internal and external communication)

Other Information

Salary: Monthly S$4,000-$6,000/month

Work Hours: 9：00am ～5：30pm

If you are interested in the role, please click APPLY Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte.Ltd （EA Licence Number: 90C3026）

EA Personnel Name: Naoko Ishii （EA Personnel Registration Number: R22109764）

We are representing our client in the global technology and engineering space to look for an experienced Strategic planning manager to join them. As part of the Strategic Planning team, the candidate will play a pivotal role in planning, analyzing and formulating strategies and policies to support the future requirements and growing the business.

He/She will be exposed to working with different business units and various levels of seniority, and be expected to collaborate with internal and external stakeholders to dissect matters and recommend interventions or improvements.

Responsibilities:

• Strategic Business Development
• Conduct Market Research and Analysis: Conduct comprehensive market research to identify white space opportunities within and beyond the current business scope.
• Analyse market trends, competitive landscape and customer needs to pinpoint potential areas for business expansion.
• Competitive Strategy Initiatives: Develop detailed plans to capitalize on identified opportunities for organic growth. e.g. new market growth, new customer segment, new capability, etc
• Corporate Strategy Initiatives such as cost and productivity improvements, re-organisations
• M&A, JV, Partnerships & Strategic Investments: Organize and execute BA and LOB-level M&A and Strategic Investment initiatives for inorganic growth, e.g. determine requirements, pipeline growth and monitoring
• Conduct due diligence to assess the financial health, strategic fit, and potential risk of potential target.
• Manage acquisition or investment process from start to end
• Develop integration plans to ensure smooth post-acquisition transition and synergies.
• Strategic Planning with Support Group, BA and LOB-level Strategic Planning Initiatives.
• Preparation of 5-Year Plan, SFC preparation, Business Work Plan, Business Reviews, and Deep Dives
• Work with Group/HQ Strategy Plans Office to seek alignment on the overall company's plans
• Perform Cadence Tracking to track and monitor progress of Strategic Plan objectives
• Compile LOB Monthly Reports, KPI dashboards, etc
• Organize and prepare Townhalls and other Staff Communication events

Requirements

• Master in Business Administration (MBA) or related field such as finance, economics or strategic management. Knowledge of emerging technology and their potential impact on the business is an advantage.
• Experience in corporate development/ strategic planning/ management consulting
• A strong understanding of financial metric and market dynamics and business acumen in the related industry.
• Proficiency in data analysis and using data-driven insights to inform strategic decision.
• Excellent written and verbal communication skills to convey complex ideas clearly and concisely.

about company

I am currently working with a world's leading cryptocurrency exchange and web3 company.

Salary structure: Open budget + fixed 13th month + bonus (min 2 months) 2-3 rounds of interview to offer. 5 days in office at CBD. Need to work on alternate Saturday (home/office depends). 14 days of annual leave (+1 per year). *Please don't let this scare you away hahaha. Feel free to ping me to find out more.*

about job

• Lead the design of wallet features for Web3 Wallet

• Responsible for defining the product roadmap within the team, driving product launches, user growth, and feature promotion

• Deeply understand user needs, develop product strategies to address pain points, and optimize user experience

• Work closely with the technical, design, and marketing teams to ensure timely and quality product development

• Oversee the product lifecycle, from concept to release, ensuring the project is completed within budget and timeframe.

• Track industry trends and competitors, make improvement suggestions to keep the product competitive.

skills and requirements

• Min of 3 years of product-related experience

• Bachelor’s degree or above, with blockchain product experience and basic blockchain knowledge

• Experience in on-chain transactions (swap), DeFi, airdrops, meme trading, etc., is preferred

• Sharp market insight with the ability to respond quickly to industry changes and formulate appropriate strategies.

• Passion for the blockchain industry, willingness to learn new industry knowledge, strong execution, and high stress tolerance

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Assistant Manager – Entity Management. This is a full-time and permanent based in Singapore. You will report directly to the Manager, Entity Management.

Key Responsibilities:

• Manage ongoing contractual relationships to clients for EMS
• Work collaboratively with colleagues and partners to deliver contracted services to clients to ensure that SLAs as defined in the relevant contracts are met or exceeded
• Flag anticipated SLA issues in a timely manner to line manager so that a resolution can be agreed
• Support with training new team members across internal systems and processes
• Support a team of Senior Associates to deliver operational service excellence to clients requiring global company secretarial and subsidiary governance
• Contribute to identifying and implementing technology enhancements for internal and external service delivery excellence
• Work to meet industry beating SLAs, set for the team to maintain a market leading position.
• Be part of operational service delivey, ensuring consistent net promotor scores and client satisfaction
• Manage relationships with Vistra’s extended partner network to maintain consistency and quality across international service delivery to our clients

Key requirements:

• Strong working knowledge of governance and company secretarial matters
• Strong experience of having worked in global services environment and a client facing role
• Experience in managing third party service providers to deliver client requests
• Addressing client escalations and identifying proposed path to resolution
• Self-confident, with excellent communication and client management skills
• Customer service oriented, gaining trust with clients and with a passion for consistently exceeding client expectations
• Ability to act as a first line support with senior associates with client escalations to maintain client satisfaction

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as a #ProgramMarketingManager for Cloud Skilling for our client, who is the leading Technology company in the industry.

Job Overview:

· Contract role for 6 to 12 months - renewable!

· Working hours: Monday-Friday, 830am-530pm

Job Description:

This position supports the Chief Learning Officer (CLO) for the client's ASEAN and Korea regions. The CLO oversees skilling efforts for three main audiences: internal employees, customers and partners, and emerging generations or communities of interest.

• Customer Skilling Program – ASEAN region
• Marketing, Communications & Operations Across Programs
• Employee Skilling Program; Support marketing, communications, events, and program management efforts for the Employee Skills Manager.
• Future Generation & Community Skilling Program – ASEAN

Primary Responsibilities:

1. Lead marketing, communications, and events strategy for programs targeting the three audience groups, engaging both internal and external stakeholders.
2. Take ownership of end-to-end skilling outreach programs for customers under the program framework.

Requirements:

• Diploma or bachelor's Degree
• Professional experience coming from TOP Multinational Technology Companies
• At least 5 years of relevant professional experience or Background in customer and/or partner-facing roles such as sales, marketing, or support.
• Regional experience in markets such as Singapore, Indonesia, Malaysia, and Thailand.
• Strong marketing background, essential for this role.
• Experience managing and delivering skilling and enablement programs.
• Knowledge or experience with cloud services, ideally Azure / AWS
• Exceptional organizational skills and attention to detail in administrative and operational tasks.
• Data and analytics proficiency, including Excel and data reporting.
• Experience with building presentations in PowerPoint.
• Enthusiasm for learning and skills development.
• Strong stakeholder management experience.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Description:

1. Project Planning
- Establishing clear project goals and deliverables in alignment with business objectives.
- Determining the necessary resources, including personnel, budget, and materials.

2. Team Leadership
- Leading and motivating project teams to achieve project milestones.
- Delegating tasks based on team members' strengths and expertise.

3. Stakeholder Management
- Serving as the primary point of contact for stakeholders, providing regular updates on project progress and addressing concerns.
- Aligning stakeholder expectations with project realities to ensure satisfaction.

4. Risk Management
- Proactively identifying potential risks and developing mitigation strategies.
- Preparing plans to address unforeseen challenges that may arise during the project.

5. Execution and Monitoring
- Overseeing the day-to-day operations of the project, ensuring that tasks are completed on time and within scope.
- Monitoring project progress through key performance indicators (KPIs) and adjusting plans as necessary.

6. Budget Management
- Budget Oversight: Managing the project budget, tracking expenses, and ensuring that the project stays within financial constraints.
- Reporting: Providing financial reports to stakeholders and recommending budget adjustments as needed.

7. Quality Assurance
- Ensuring that project deliverables meet quality standards and align with business goals.
- Incorporating feedback from stakeholders and team members to improve project outcomes.

8. Project Closure
- Ensuring that all project objectives have been met and deliverables are handed over appropriately.
- Conducting a project review to assess what went well, what didn’t, and documenting lessons learned for future projects.

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• Bachelor of Science or equivalent education
• 7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
• Prior experience in driving NRR growth within the customer base
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Preference will be given to candidates who:

1. Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
2. Have prior experience in leading/driving/consulting in Digital Transformation initiatives
3. Can speak additional languages like Korean, Bahasa, Thai

• Estimated 25% travel required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders
• Comfortable operating with revenue targets
• Strong sense of customer empathy and customer-centricity
• Grit and resilience to manage occasional tough & complex situations
• Excellent interpersonal and communication skills
• Strong problem-solving and analytical thinking
• Project management and storytelling skills
• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
• A passion for and belief in the power of automation to drive business value
• Project management and storytelling skills
• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
• Be a self-motivated team player who loves to drive Impact beyond their current role
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

1. Plan staff weekly duty roaster and cleaning duties
2. Coordinating daily restaurant management operations
3. Delivering superior food and beverage service and maximizing customer satisfaction
4. Regularly review product quality and research new vendors
5. Appraise staff performance and provide feedback to improve productivity
6. Ensure that the highest standard of quality relating to service, presentation, supervision, and control of food and beverage is maintained.
7. Create detailed reports on weekly, monthly and annual revenues and expenses
8. Estimate future needs for goods, kitchen utensils and cleaning products
9. Train new employees on proper customer service practices
10. Implement policies and protocols that will maintain future restaurant operations

• Train and supervise staff
• Ensure all food safety procedures are strictly adhered to according to sanitary regulations
• Work closely with management to meet revenue objectives
• Implement appropriate strategies to resolve adverse trends and improve sales
• Maintain safe working conditions
• Follow company policies and procedures regarding the handling of cash, property, products and equipment

DUTIES & RESPONSIBILITIES:

• Identify and delegate responsibilities to associates to ensure objectives are met and excellent service is consistently achieved.
• To ensure that the required food and beverage profit margins are achieved for each outlet in each financial period.
• Effectively manage all outlets in the absence of the F&B / Restaurant Manager.
• Effectively update the duty roster if any change has to be made.
• Authorized to sign for casual labour payment vouchers.
• Manage weekly casual labour requisition forms.
• To ensure all outlets are sufficiently stocked to minimum par levels.
• To ensure all stocks are arranged in First Expire First Out procedure.
• To ensure daily walk through for engineering defects.
• To ensure all operating equipment are in good working condition.
• To conduct weekly breakage report with stewarding.
• To train staff on menu, service style, controlling wastage and phraseology.
• To attend daily HOD meetings in the absence of the F&B / Restaurant Manager.
• Recommending employment, promotion and dismissal of employees.
• Compiling, in liaison with the kitchen, menus for the various outlets and for special occasions.
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of Dao By Dorsett.
• Implement new company policies and procedures by developing plans and instructing associates.
• Provide direction to associates to achieve Food & Beverage revenue budget goals.
• Consistently review operations and associates to identify any problems, concerns, feedback and opportunities for improvement.
• Provide coaching and feedback together with the F&B / Restaurant Manager to associates and assesses performance on a monthly basis.
• Create a positive guest experience by delivering a high level of service and ensuring all associates engage guests to understand their needs and exceed expectations.
• Ensure good guest relation and communication in a professional and elegant manner.
• Manage all outlets to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.
• Solicit guest feedback to understand the needs and wants of customers.
• Train and coach associates on guest services principles and practices.
• Follow the F&B department policies and procedures, including those for cash handing and safety/security.
• Monitor and maintain the Micros POS System.
• Assist in menu engineering statistics.
• Develop and implement creative solutions to areas of improvement.
• Assist in conducting associates daily briefing.
• Assist in any areas of the outlets when staffing constraints requires additional manning.
• Identify employee weaknesses and train and guide as necessary.
• Any other duties as directed.

Your new company
A prominent heavy industry company is looking for an Assistant HR & Admin Manager to join its dynamic team. The role offers a collaborative work environment, competitive pay, and excellent opportunities for professional growth and development.

Your new role

• Responsible and support F&A Manager to ensure smooth operation of all HR, Admin, and facility matters and ensure compliance to statutory regulations including coordinating company events.

• Responsible to prepare internal and external reports timely and accurately to Management, Head Office and statutory authorities.

• To maintain the office environment, office security and equipment, and ensure smooth operations of general administration to meet company needs

• To continuously enhance the administrative support in the company

• To work within allocated budget set for the department and to maintain cost-consciousness in bringing about organizational efficiency.

• Assist to guide, coach and lead team and improve processes/procedures

• Administrative support to HOD

What you'll need to succeed

• Minimum 5 years’ relevant work experience or combined experience in HR/similar capacity.

• Diploma/Degree Education Level in HR

• Experience of leading a team preferred

Work Location: Tuas

PURPOSE

At FWD, we’re a different kind of insurance company. Led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

Reporting directly to the Head of Digital Synergies, you’ll be collaborating closely with cross-functional teams within the organisation to deliver best-in-class customer-centric products and experiences. This role will be responsible for management of the digital product, overseeing ongoing enhancements and optimizations, as well as driving its commercial success through digital marketing capabilities.

KEY ACCOUNTAIBILITIES

DIGITAL PRODUCTS AND PLATFORMS END-TO-END DELIVERY

• Responsible for everything App & Web; design, implement, and manage FWD's Mobile App, Website, Chatbot, Self-help Portal and Customer Portal
• Assist in developing strategies and a long-term vision to build best-in-class digital products
• Conduct market research, validation, and collaborate with designers, developers, and research teams
• Co-build product roadmaps that will be incorporated into the broader company product portfolio plan by working with sales, marketing, UX, IT, other internal and external clients etc.
• Manage requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Develop and maintain project plans for digital initiatives managing cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery
• Define and track product success based on measurable metrics and communicate with prospective/early-stage product users to collect feedback. Adjust product strategy to iterate on the product to improve continually
• Lead user experience for selected digital projects focusing on new initiatives and partnerships

DIGITAL MARKETING SUPPORT

• Support the implementation of digital marketing initiatives for Email automation campaigns, Mobile App Push Notifications, A/B Testing, and Search Engine Optimization
• In view of the above, to support the execution of tactics to drive lead generation, cross-sell, and up-sell

COLLABORATE WITH MARKETING, OPS, UX/UI, IT AND DATA

• Partner with IT to manage the roadmap and backlog to ensure all capabilities are delivered on time and as expected
• Develop customer journeys with the UIUX team and ensure designs are aligned with business and technology requirements
• Assist sales & marketing in developing positioning and messaging that distinguish the company from its competitors
• Promote active usage of digital products by collaborating with relevant marketing teams

STAKEHOLDER MANAGEMENT

• Engage with cross-functional teams regularly to understand the objectives, use cases, and prioritize initiatives
• Maintain strong working relationships with internal stakeholders, regional marketing and CX counterparts, and other teams to ensure alignment on priorities and effective execution of initiatives

QUALIFICATIONS / EXPERIENCE

• Minimum 6 to 8 years’ experience in building software products as a product manager or product owner
• Certified SCRUM Product Owner certified (CSPO) or experience in setting up or running an agile squad, either in-house or offshore is a plus
• Data driven, experience of using consumer data to drive decision-making and being willing to question your assumptions on a regular basis
• Experience in dealing with various levels of stakeholders to shape business initiatives from initial concept stage through to delivery and support
• Experience in managing product, business, and IT stakeholders
• UI/UX and Digital Marketing experience is a plus

KNOWLEDGE, SKILLS & ABILITY

• Strong project management skills
• Interest and passion for digital marketing, beyond product management
• Ability to work in an ambitious, fast-paced, results-oriented environment
• Passionate about building great products and solving customer and business problems
• A natural preference for working collaboratively and cross-functionally
• Proactive and creative thinker who can bring new ideas to the table
• Has the ability to communicate and present well to all stakeholders with strong communication, negotiation & reporting
• Strong digital know-how, commercial focus, results oriented with growth mindset
• Strong analytical, prioritization, and negotiating skills
• Effective team player with great communication skills and supervisory experience
• Ability to work simultaneously with multiple people
• Independent, strong hands-on approach and enthusiastic learner

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Corporate Sales Manager (Marketing)

Responsibilities

• End-to-end management of corporate offline activations and being responsible for achieving sales targets and business objectives.
• Recruit, manage and train moomoo corporate offline sales brand ambassadors (BAs) to drive acquisition goals through various corporate offline channels including but not limited to corporate offices and B2B events.
• Implement incentive schemes and proper sales process management to ensure high team morale and sharp sales skills.
• Run training programs to ensure all sales BAs understand moomoo’s platform and product suite, marketing campaign mechanics, and adhere to compliance requirements.
• Collaborate with internal team members and cross-functional teams, including partnership, legal and compliance, to ensure alignment and maximize the value derived from offline sales.
• Prepare regular reports and sharings on offline sales performance, providing insights and recommendations to the team.
• Support any other relevant marketing initiatives such as offline activations and roadshows where necessary.

Please note that only short-listed candidates will be contacted.

Requirements

• At least 2-3 years of relevant working experience in digital brokerage or similar financial institutions.
• At least 2 years of relevant working experience in offline or direct sales role.
• Good knowledge of various asset classes, including but not limited to stocks, options, and ETFs.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both internal and external stakeholders.
• Strong negotiation and contract management abilities, with a track record of driving favorable outcomes.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Self-motivated and proactive, with a strong sense of ownership and ability to work both independently and within the team.
• Entrepreneurial mindset with the ability to identify and pursue new sales and growth opportunities.
• MAS-licensed financial representative is a plus.
• English speaking and Fluency in Mandarin is an added advantage

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Data Protection and Privacy:

- Develop, implement, and maintain data protection policies and procedures in accordance with legal requirements and industry best practices.

- Ensure compliance with data protection laws and regulations, such as GDPR, CCPA, and other applicable frameworks.

- Conduct regular audits and assessments to identify potential risks and vulnerabilities in data protection processes.

2) Data Governance:

- Collaborate with the Data Governance team to establish data management policies that align with organizational goals.

- Support the development and maintenance of a data governance framework, including data standards, policies, and procedures.

- Work to improve data quality and integrity across the organization.

3) Risk Management:

- Identify and assess data protection risks and develop mitigation strategies.

- Manage data breach incidents, including investigation, response, and reporting.

4) Training and Awareness:

- Develop and deliver training programs to educate employees on data protection and privacy best practices.

- Foster a culture of data protection awareness throughout the organization.

5) Stakeholder Collaboration:

- Act as a point of contact for data protection queries and issues within the organization.

- Collaborate with IT, legal, compliance, and other relevant departments to ensure cohesive data protection strategies.

6) Reporting and Documentation:

- Prepare and present reports on data protection activities, risks, and compliance status to senior management.

Maintain comprehensive documentation of data protection policies, procedures, and compliance efforts.

Job Requirements

• Bachelor’s degree in information technology, Law, Business Administration, or a related field.
• Strong knowledge of data protection regulations, excellent communication skills, and experience with data management tools
• Certified Information Privacy Professional (CIPP) or similar certification is preferred.
• Preferably has experience working with cross-geographical teams
• 3-5 years in data protection, privacy, or a related field.
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

About the Company
This company is a global leader in the medical device industry, providing a wide range of innovative products across therapeutic areas such as critical care, neonatology, surgical care, infusion therapy, enteral feeding, urology, and wound care. With a focus on critical care systems, their products are widely used in hospitals and healthcare centers globally. Their dedication to improving patient outcomes makes them a prominent player in the healthcare sector.

About the Team | Manager
You will be part of a dynamic and growing sales team dedicated to expanding the company's presence in Singapore. This role reports directly to the Global Director and provides an exciting opportunity to contribute to the strategic growth of the company in the region. You will be responsible for managing the sales operations in Singapore and ensuring alignment with the broader regional objectives.

About the Job
In this role, you will be responsible for driving the sales strategy in Singapore, focusing on priority product lines and market expansion. Key duties include managing the direct sales, overseeing 3rd party logistics, inventory, and order placement to meet local demand. You will also handle product registration, follow up on hospital payments, and conduct clinical workshops. Your role will involve close collaboration with distributors and customers, and you will work to establish strong relationships with Key Opinion Leaders and leading hospitals. Travel may be required based on business needs.

Skills and Experience Required
Ideally, the right applicants will possess the following:

• Proven experience in sales and marketing within the healthcare or medical device industry.
• Strong understanding of Singapore's healthcare system, regulations, and market trends.
• Experience in managing product registration, inventory, and order forecasts.
• Ability to develop and execute marketing and sales strategies aligned with global and regional goals.
• Previous experience in managing relationships with third-party logistics providers is an advantage.
• Excellent communication skills, with the ability to engage stakeholders at all levels.

If you are a motivated sales professional with a proven track record in the healthcare sector and a passion for driving growth, this role offers a fantastic opportunity to shape the future of healthcare in Singapore.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) at +65 8418 0030. We regret to inform you that only shortlisted candidates will be notified.

Accounts Executive (6 months contract)

Location: Defu Lane

Working Days: Monday - Friday

Working hours : 8:30am -5:30pm

Salary : $2200 - $3300 (subject to qualifications and experience)

Responsibilities

• Responsible for maintaining full set of accounts (AR, AP and GL) and audit schedules
• Quarterly GST preparation
• Housekeeping and filing of finance documents
• Perform month-end closing for financial reporting within timeline
• In charge of stock take and resolve any inventory discrepancies
• Assist in implementation of ERP system
• Any other ad-hoc responsibilities assigned by the management, if any

Requirements

• Candidate must possess at least Diploma in Finance/Accountancy or equivalent with at least 2 years of experience in keeping full set of accounts.
• Proficient in Microsoft Office applications

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience. Candidates with taxation experience will be highly advantageous.

Job Details:

• Contract: 1 year
• Location: West - Clementi
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

• In charge of the preparation of entities’ monthly, quarterly and annual financial statements in compliance with all regulatory requirements, including SFRS, Corporate tax, Charity and IPC specific reporting obligations
• Ensure accurate and timely delivery of monthly, quarterly and annual financial reports, including the analysis and commentary on major variances
• Provide monthly audit schedules and assist in internal and external audit queries
• In charge for preparation of entities corporate tax (ECI) and work closely with tax agent to file annual corporate tax returns
• Handle all tax queries and tax audit whenever required
• Assist with preparation of transfer pricing documentation
• Support and ensure compliance with all financial filling requirements, corporate tax filling requirement
• Involve in continuous process improvement for more effective and efficient operation
• Assist in new business initiatives and system implementation when required
• Able to work within tight deadlines

Qualifications and requirements:

• Degree in accounting or ACCA and/or its equivalent
• Minimum 2-3 years working experience with full set accounting and preferably with audit/tax background.
• Good working knowledge of SFRS and Singapore tax.
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Group Account Director (GAD) / Business Director (BD) is a leadership role among different stakeholders, including clients, the agency team across capabilities and departments, partners (internal and external stakeholders) and agency account leadership. The BD is a key driver of business stability as well as growth.

The role is critical to the success of the business. For the clients which the GAD/BD works on, the GAD/BD must be capable of delivering the agency's strategy and playing a pivotal role in helping to develop and implement best practices.

The role also requires juggling two imperatives: harnessing the agency’s capabilities to bring the best of agency and its capabilities to the table for clients; while ensuring that client growth and profitability are also strong, and that people working on the accounts are motivated and inspired. These different imperatives sometimes clash with each other, so there is a need for someone who understands what to push and pull at different instances.

The role:

1. Obsession with delivering the highest client value through product excellence and borderless creativity

• Partnering with clients in achieving short/near/long-term business goals through the agency’s work.
• Leading the agency team in being able to develop and implement brand strategies and plans for clients.
• Working with agency partners to ensure that best practices are applied for clients.
• Ensuring that the agency team is able to provide strong strategic guidance, creative excellence and day-to-day operational excellence.
• Understanding our brands’ customers, and understanding how to activate across the journey to build experiences through our different capabilities beyond traditional comms.
• Merchandising the agency’s work strongly to clients, ensuring that objectives are aligned and measures are in place to assess the effectiveness of our work.
• Helping to nurture a strong creative culture within the team and with clients that enables us to do work that gains attention and recognition.

2. Brand stewardship and creative excellence

• A strong understanding of brands – their purpose and positioning, and best practices. The ability to discern what is on and off brand, and what makes the brand distinctive.
• A strong ability to recognize and nurture creative ideas, and provide useful input and feedback. Good partnership with the strategy and creative leads in developing the work.

3. People Management

• The ability to recruit, lead and coach a team that provides strong client management and delivery on commitments.
• The ability to be a strong ambassador for the clients the GAD/BD works on within the agency. Ensuring that the best people in the agency want to work on the clients, and that the client is high up on the radar of agency leadership.

4. Delivery

• The ability to deliver with excellence day-to-day. Strong leadership of the team on project management, delivery on commitments and timelines, and achievement of KPIs.
• The ability to discern good/great craft from bad, and work with creative and production partners to ensure strong execution.
• A good understanding of paid, earned, shared, owned media and how to orchestrate the entire campaign experience for consumers, and how to get best outcomes by collaborating well with media/channel partners.
• Good commercial acumen and being able to deliver within budgets for client, and profitably for the agency. Strong collaboration with the financial partner to maintain good management of the accounts.

Useful experience and qualities:

• 10+ years of experience and at least 2 years of experience in a similar role in our industry
• Experience working on global FMCG or CPG brands like Unilever, P&G, Danone, Nestle, Coca-Cola where there is a strong brand stewardship culture
• Track record in farming existing clients and growing our scope of work
• Strong leadership qualities, but the ability to be collaborative as well
• Detail-oriented and ability to work in an agile and flexible manner
• Strong verbal and presentation skills. Able to develop presentation decks and deliver compelling presentations.
• Experience working on pitches or on pitch mode.

• Position: Senior Account Executive / Accountant
• Salary: $4000 - $4500
• Location: Woodlands Link
• Working Days: 5 days Mon to Friday 8.30am to 6pm

Interested applicants can also send your resume to WA: +65 88278712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing

Requirements:

• Minimum Degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel
• Knowledge of payroll processing with Times Payroll