Total 1,027 account manager job vacancies in d08 little india

oles & Responsibilities

We are looking to employe a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Updates managers by consolidating, analysing, and forwarding daily action summaries.

Assist with the sales process by maintaining a fully stocked store.

Recommend and display items that match customer needs.

Manage point-of-sale processes.

Maintain an up-to-date knowledge of product features and sales promotion

Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

Update customer records in the company database as required

Perform any other duties assigned by the director.

Requirements:

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

The Ability to multitask and work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

The ability to work under pressure.

Looking for a project manager who can be responsible for overseeing the entire print production process, ensuring that projects are delivered on time, within budget, and meet the client’s specifications and quality standards.

Key Responsibilities:

1. Client Liaison: Work closely with clients to understand their needs and translate them into clear project goals, timelines, and deliverables.
2. Project Planning and Coordination: Develop detailed project plans, manage timelines, and ensure that all internal teams (design, print production) and external vendors are aligned.
3. Vendor Management: Source, negotiate, and manage relationships with printers, suppliers, and other external partners.
4. Quality Control: Ensure the final print product meets client requirements and quality standards, troubleshooting issues in the production process when needed.
5. Budget and Resource Management: Monitor and control the project budget, allocate resources efficiently, and ensure cost-effectiveness throughout the production cycle.
6. Communication: Provide regular updates to clients and stakeholders, keeping them informed of project progress, potential risks, or delays.
7. Risk Management: Identify potential issues early in the process and develop strategies to mitigate risks, ensuring the project stays on track.
8. Post-Project Review: Ensure the final print product is delivered as agreed, gather feedback from the client, and assess the project’s success for future improvements.

Key Skills:

• Project Management: Ability to organize, prioritize, and manage multiple tasks and projects simultaneously.
• Print Production Knowledge: Understanding of various printing processes (digital, offset, etc.), materials, and production workflows.
• Communication: Strong verbal and written communication skills to liaise with clients, vendors, and team members effectively.
• Problem-Solving: Ability to troubleshoot and address issues that arise during production.
• Negotiation: Skilled in managing vendor contracts, pricing, and timelines to meet project goals.

The role is essential in ensuring the smooth execution of print projects, maintaining high-quality standards, and delivering results that meet client expectations.

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships

Join us as the Senior Sales Manager who will be responsible for leading and managing the sales team to achieve revenue goals, develop and implement sales strategies, and build strong relationships with key clients. This role requires a strong understanding of the hospitality industry, excellent sales and leadership skills, and the ability to drive revenue growth.

Key Responsibilities:

• Develop and execute sales strategies to achieve revenue targets.
• Conduct market research and analyze competitor activity to inform sales strategies.
• Collaborate with cross-functional teams to drive revenue growth.
• Lead and manage a team of sales professionals, providing coaching and guidance.
• Develop and implement sales training programs to enhance team performance.
• Conduct regular sales meetings and performance reviews.
• Build and maintain strong relationships with key clients and stakeholders.
• Provide exceptional customer service to ensure client satisfaction and retention.

Requirements:

• Bachelor's degree in Hospitality, Business, or related field.
• Minimum 5 years of sales experience in the hospitality industry.
• Proven track record of sales success and leadership.
• Excellent communication, negotiation, and leadership skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 4 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

We're looking for a dynamic and experienced Food & Beverage Manager to join our growing establishment! In this leadership role, you'll play a pivotal role in overseeing all aspects of our food and beverage operations, ensuring exceptional guest experiences and driving profitability.

Responsibilities:

• Lead and motivate a team of servers, bartenders, and kitchen staff to deliver outstanding customer service.
• Develop and implement operational procedures to ensure smooth restaurant operations, including scheduling, inventory control, and cost management.
• Manage food and beverage budgets, including cost control measures and menu pricing.
• Oversee food safety and hygiene standards, adhering to all health regulations.
• Maintain a positive and professional work environment.
• Conduct regular performance reviews and provide coaching to team members.
• Analyze sales data and trends to identify opportunities for growth and improvement.
• Develop and implement marketing and promotional strategies to attract new customers.
• Represent the restaurant professionally at events and meetings.

Requirements:

• Minimum 3-5 years of experience in a Food & Beverage management role.
• Proven track record of success in leading and motivating teams.
• Bachelor Degree or Experience Need.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving skills and the ability to handle multiple priorities at once.

We Offer:

• Competitive salary range of S$5,000 to S$8,000 based on experience.
• Opportunity to work in a fast-paced and dynamic environment.
• A chance to make a real impact on the success of our restaurant.
• Comprehensive benefits package.

About Us

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.What we need from you

The Senior Sales Manager is responsible for all sales activities, corporate accounts and meetings align with the quarterly and annual sales and marketing strategy planning. SMART and Savvy way to drive and achieve the hotels’ monthly and annual budget. Displaying a creative and growth mind-set to work towards a successful hotel sales strategy.

Your day-to-day

FINANCIAL RETURNS

• Promote the Holiday Inn Expressproducts and services using and suggestive selling techniques Holiday Inn Express
• Prepare and execute action plans which increase sales revenue
• Monitor and acquire market intelligence from competition set hotels.
• Refer international sales leads to Cluster Director of Sales & Marketing
• Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business
• Sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth
• Monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities
• Acquire new business opportunities for the hotel while maintaining and growing volume from existing corporate accounts
• Initiates and prepare business tenders, proposal and contracts upon reviewing with Cluster Director of Sales & Marketing
• Work collaboratively with Leadership team in the preparation and management of the Sales & Marketing budget yearly
• Review and assist in the preparation of the annual departmental operating budget
• Completing all sales training modules is mandatory
• Competent in hotel systems (ie. Concerto, Oasis, Merlin, IWOS)
• Closely monitor and control expenses in Sales, prior approval needs to be obtained from Cluster Director of Sales & Marketing

PEOPLE

• Manage key corporate accounts with professionalism
• Sales trips when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels colleagues locally and Key Account Directors/Managers
• Always maintaining a high service standards in the hotel through trainings and leading by example, competent with six leadership competencies
• Ensure all colleagues are aligned Brand Service behaviours and guidelines
• Closely connect with operations on a timely basis in regards to in-house, future and existing needs of guests

GUEST EXPERIENCE

• Promote the Hotel’s (and IHG generally) products and services
• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Service existing and new business through management of accounts
• Respond to guest complaints within 24hours and ensure corrective actions to resolve their issues / concerns with the support of Cluster Director of Sales & Marketing
• Develop and maintain a regular pattern of sales calls, meeting with principals of target markets
• Provides intel on market research and analysis
• Develops and maintains contact with business partners, meeting and convention planners, visitors/convention bureau, travel agents, airlines, corporate accounts, government departments, embassies and other producers closely aligned to hotel business
• Builds profile within local market place through attendance at appropriate networking events, recommended by Cluster Director of Sales & Marketing
• Entertain clients in quarterly appreciation events/ hotel events with a view to maximizing business opportunities
• Plan and conduct familiarization tours and site inspections on weekly basis
• Weekly office visits to corporate accounts, business partners and associations
• Collaboratively assisting in preparation of new products and services
• Consistently assisting the team in the evaluation of sales and marketing activities
• Analysing sales business mix and likely impact on hotel goals, calling out risk(if any)

RESPONSIBLE BUSINESS

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate actions to correct a hazardous situation and notify direct report of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Positive mind-set of developing and carrying out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprints and sustainability efforts
• Acting responsibly at all times when working with hotel budget and expenses, seeking prior approval from Cluster Director of Sales & Marketing or General Manager

What we Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals

• Birthday Leave on your birthday month

• Monthly LOVE Hour

• Extensive coverage of Medical, dental & optical benefits

• Insurance Coverage

• F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow opportunities

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive Business Development Manager (Logistics) to drive new business growth for logistics and supply chain solutions in the Asia Pacific region.

• Identify and pursue new business opportunities;
• Develop and execute targeted marketing plans to drive business growth and increase brand visibility;
• Work closely with internal stakeholders to tailor and create proposals and service offerings;
• Build and maintain strong relationships with global teams to drive cross-regional sales leads and collaboration;
• Actively participate in the RFQ and RFI processes;
• Collaborate closely with internal teams to ensure smooth implementation of successful projects;
• Prepare regular updates on the sales pipeline and provide status reports to stakeholders;
• Spearhead clear communication and alignment on progress and projections.

Requirements

• Diploma or Degree in any relevant discipline;
• Experience in a business development or sales role in a similar industry;
• Experience in logistics solutioning and supply chain management;
• Strong proven track record in sales and business development;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in the a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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The Project Manager duties would include, but not be limited to:
• Responsible for the preparation and application of the Project Execution Plan.
• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the policy.
• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.
• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.
• Manages routine client interaction. Sets and manages client expectations.
• Manage and prepare all reporting activities required for the Project Stakeholders.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.
• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.
• Ensure the prompt delivery of all project deliverables.
• Find resolution to and preempt problems during the various stages of the project.
• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.
• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.
• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.
• Oversee that the review of all relevant submissions are in line with the project schedule.
• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.
• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

• Responsible for planning, overseeing and leading project from ideation through to completion
• Conducting project review and creating detailed reports for executive staff
• Managing project progress and adapt work as required
• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Manage the Enforcement Team and Investigation Team members on their reports submission and monthly investigation
• Attend Meetings with the Authorities on weekly basis and implement the SOP on the Team
• The Authority will refer a stipulated number of cases for the IOs to investigate monthly. Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Developing business strategies: Setting goals, developing plans, and leading the organization's business development strategies
• Identifying new sales leads: Researching prospective accounts, assessing the industry landscape, and finding new business partners
• Building relationships: Developing relationships with potential customers, business partners, and suppliers
• Managing resources: Managing business resources, including manpower and internal assets
• Communicating with clients: Communicating new product developments to clients and negotiating business deals
• Analyzing data: Analyzing return on investment and market position
• Training staff: Providing on-the-job training and performance evaluation for subordinates
• Attending events: Attending conferences and industry events to develop networks and strong business relationships

Roles & Responsibilities

• 3 years of massage experiences preferred
• Hardworking & Active
• Develop staff schedules, manage payroll, and ensure adequate staffing levels to meet demand.
• Recruit, train, supervise, and evaluate staff including therapists and receptionists.
• Implement and enforce policies and procedures to maintain compliance and standards.
• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Monitor sales performance and implement strategies to increase revenue and profitability.
• Able to provide treatment according to company operating procedure and service standard.
• Ensure compliance with health, safety, and sanitation regulations and standards.
• Manage appointment and keep on time
• Responsible for house keeping , maintenance and cleanliness at all times.
• Need to have a good attitude and attentive to what customer need at all time
• Maintain self discipline on personal hygienic and cleanliness at all time
• Must be presentable and willing to learn and upgrade
• Present a warm , gracious and professional qualities to all customer and staff

Sales Assistant Manager Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements:

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

We are searching for a highly motivated Food Services Store Manager to oversee the daily operations of our vibrant store. In this leadership role, you will play a key role in ensuring our customers have a positive and memorable experience, while driving profitability and maintaining the highest standards.

Responsibilities:

• Oversee all aspects of store operations,including staff scheduling, inventory management, and ensuring adherence to company policies and procedures.
• Lead and motivate a team of staff members, providing coaching and development opportunities.
• Deliver exceptional customer service,resolving any issues promptly and professionally.
• Maintain a clean, safe, and welcoming environment for both customers and staff.
• Manage inventory levels, ordering supplies, and controlling costs to maximize profitability.
• Conduct regular inspections to ensure compliance with all food safety regulations.
• Prepare and submit reports on sales, inventory, and other key metrics.
• Stay informed of industry trends and implement strategies to continuously improve store performance.

Requirements:

• Minimum 3 years of experience in a food service management role.
• Strong leadership and interpersonal skills with a proven ability to motivate and develop teams.
• Excellent communication and customer service skills.
• Proficient in inventory management and cost-control practices.
• In-depth knowledge of food safety regulations and best practices.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor Degree or Experience in Store Management

We Offer:

• Competitive salary and benefits package ($5,000 - $8,500/month).
• Opportunity to work in a dynamic and growing company.
• Supportive and collaborative work environment.
• A chance to make a real difference in the success of our store.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

• Lead and Manage Team: Supervise and guide restaurant staff to ensure excellent service and team performance.
• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.
• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.
• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.
• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.
• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.
• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.
• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.
• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.
• Collaboration: Work with other departments to achieve overall business goals.
• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction.

JOB DESCRIPTION:

Financial Accounting & Reporting:

• Manage and review of entity-level and preparation of group consolidated financial statements, and management reports, ensuring accuracy and compliance with relevant accounting standards and group accounting policy.
• Ensure timely submission of monthly, quarterly, and annual financials
• Ensure intercompany transactions are reconciled and eliminated for consolidated accounts
• Ensure all balance sheet schedules are reviewed and reconciled
• Work closely with the Shared Service Team, providing inputs and guidance on workflow and accounting treatment for new business arrangements; set expectations on recurring deliverables from the Shared Service Team to ensure quality and timeliness of outputs
• Coordinate audit process, liaising with auditors and preparing required documents

Tax – liaise with tax agents and handle tax submissions

Quarterly board meetings - Assist Finance Business Partner (“FBP”) in coordination and preparation of board meeting materials, including quarterly financials and operational performance updates

Budgeting & Forecasting:

• Support FBP in budgeting and forecasting activities, including preparation, analysis, and monitoring of actual performance against budget.
• Support FBP in providing insights into variances and recommend corrective actions as needed.
• Preparation of cash flow forecast and projections to monitor available cash balance and assist in treasury activities to minimize interest expense and maximize interest income, estimate capital requirement based on cash collection patterns and budgeted spendings.
• Handle operational debt management activities such as initiation & monitoring of drawdown/repayment of debt facilities, debt schedules preparation and maintenance

Financial Analysis & Decision Support:

• Prepare financial analyses to support business decisions, providing insights into key financial metrics and operational efficiencies.
• Support ad-hoc analysis and reporting requests, aiding in the development of business strategies and initiatives

MOM Primary Care Plan Business - Review of GIRO deduction and Corporate refund schedules prepared by the Shared Service Team, to ensure timeliness and accuracy of deduction and refund.

Doctor’s fee Computation, Payout, Automation, and System Maintenance:

• Preparation of monthly resident doctor’s fee computation and ensuring adherence to payout timeline
• Assist Finance Business Partner (“FBP”) to ensure accurate alignment, mapping, and processing of doctor’s fee computation across all Specialist Businesses within HMI Group (HMI Medical Centre, Eagle Eye Centre, The Orthopaedic Practice and Surgery, Advance Urology Associates)
• Maintain accurate records and reconciliations related to doctor’s fees and liaison with doctors / other departments for onboarding of new doctors and mapping of new codes.

Other projects:

• Assist FBP in system integration projects – ie. Clinic System to Accounting System;
• Assist FBP in Pricing/ coding projects for Specialist Care Businesses – ensure proper coding structure and item code mapping to the Accounting System to allow accurate accounting of revenue and cost of sales;
• Assist FBP in system setups and liaison with System vendor, Shared Service Team and other departments for inputs required for generating of Department P&L

Internal Controls & Compliance:

• Ensure strong financial controls are in place to safeguard company assets and ensure compliance with internal policies and regulatory requirements.
• Identify and implement improvements in accounting processes and controls, ensuring alignment with best practices.

Team Collaboration & Mentoring:

• Work closely with cross-functional teams to streamline financial operations and improve reporting accuracy and timeliness.
• Mentor junior team members, providing guidance on best practices and fostering a positive and collaborative working environment.
• Any other duties as assigned by the HMI Group CFO and Finance Business Partner.

Job Description

1.Participate in all assigned on the stage performances of the company

2.Attend all rehearsals and work with the band members and all the singer

3.Work with the stage manager to fine all tune performance

4.Keep and update all weekly selection of least 20 songs for routine performance

5.Memorize lytics and routines of song selection for optimal performances standards

6.Recruit and interview all new performing artistes

7.Interpret all music or dance and perform production

8.Guide and advise artistes to improve on the stage

9.Disicipline problematic artiste

Requirements

1.Must have 3 to 5 years working experience as Performing Artiste Manager related as manager

2.Able to work and communicate well with all the singer

3.Must has experience as Performer and singing

4.Can knowledge of all Mandarin Sand jpop and kpop is advantageous

5.Must have strong stage experience

• Assist in the day-to-day project management to ensure compliance to regulatory requirements.
• Planning, organizing, coordinating and communicating aspects of project work activities on site from conception to completion.
• Overall overseeing all activities on the project to ensure they are executed in accordance with contract documents, in compliance with system plans, and work procedures for the Project, and will culminate in a validatable facility.
• Coordination / schedule meetings on the daily progress of works on site.
• One of the primary contact throughout the project
• Ensuring that the project stays on schedule, meets safety objectives, and the design will result in a cost-effective facility.
• Evaluating proposals submitted by vendors for the package; followed by tender interviews / clarifications and evaluate re-submissions by vendors.
• Review documentations submitted by vendor and ensure that all comments are incorporated to meet the requirement / specification of the project.
• Review contractors design documentations and coordinate with related stakeholders on process related issues.
• Prevent compliance issues by collaborating with other project teams; reviewing design data; identifying and resolving engineering design issues; identifying short-term and long-range issues; researching and identifying applicable regulatory and industry compliance standards and codes; developing compliance policies.

Requirements

• Degree in Mechanical Engineering
• Assist the Project Manager to manage project multidiscipline teams,
• Minimum 10 years of project management in construction industry.
• PMP Certification would be an added advantage
• Willingness to work at Tuas area. Transportation is provided from nearest MRT station to site office

• Develop, manage and sustain high-performance of Construction Team in Design & Build / A&A Projects..
• Provide cause-driven leadership with focus on quality with metric driven outcomes to support the overall strategic and business plan of the company.
• Reach out externally to plan for buisness development and ensure operational growth.
• Build strong network in the construction and engineering industry
• Biweekly, monthly and quarterly reporting for project update and reporting to the leader of Singapore Branch and Japan Head Office.
• Effectiveness in achieving the desired targets in the specified time and doing the task correctly, timely and at minimum possible cost.
• Ensure on-time delivery of projects.
• Provide leadership and managerial guidance to all M&E Engineers.
• Provide guidance and coach QS team in tender bidding and proposals for M&E Engineering projects.
• Overseeing the daily operation activities of the team of engineers and the yearly capital budget to ensure efficiency in business operations.
• Daily communication with Japan counterparts.

Requirements:

• Minimum a Degree in Electrical Engineering.
• At least 20 - 25 years’ of in-depth technical knowlege and capabilities.
• Proven track record in handling M&E projects in a Japanese Construction Company.
• Resourceful, creative, pro-active, negotiation, good management and problem-solving skills is an added advantage.
• Ability to lead a team of staff and business partners of multinational background and culture.

• Assist in projects planning, preparation of costing and estimation, logistic planning, departmental briefings, quality control, schedule managements, budget management and communication.
• Overall responsible towards all M&E construction activities with respect to performance, procedure and making recommendations for improvements and correction actions.
• Manage contractors with a focus on quality, compliance with engineering drawings, applicable code and standards and project schedule and cost.
• Develops and implements corporate construction policies.
• Oversee the effective management of project activities to ensure timely delivery and low wastage.
• Manage and lead a team of engineers.
• Liaise with internal department, government/Statutory Authorities, consultants, clients, suppliers to ensurre smooth operation of projects.
• Provide timely project progress reporting to Management and attending to all site meetings.
• Ensure business objective is obtained and complies with all relevant regulation and laws.
• Ensure Quality Assurance and ISO Standards are met on all construction related activites and customer quality specifications are constantly met.
• Manpower allocation to maximise productivity.

Job requirement

• Degree n Electrical Engineering
• Well versed in MS Office
• Demonstrated problem-solving skills with the ability to critically analyze issues and creatively identify solutions
• High level of initiative, independent and meticulous
• At least 10 years of working experience in supervisory / managerial capacity
• Ability to work under great pressure and short timeline.
• Willingness to work at Tuas area with transportation pick-up at designated MRT station

Plans and evaluates department policies, processes, priorities, and performance goals. Maintains staff by recruiting, onboarding, training, assessing, and promoting employees. Ensures that their department is on track to meet performance goals and makes adjustments based on performance data as needed.