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• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

*薪资将根据经验相称!

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Project Executive - Backend role / Technical Drawing / Material and Fabrication Work

Working Hour: Monday – Friday (9am - 6pm)
Salary range: $2,200 - $3,500
Location: Potong Pasir // Geylang Bahru

Job Responsibilities:

• Liaise with Sales Team or clients to understand the project
• Prepare tender documents and oversee design & technical drawings preparation
• Conduct necessary site surveys and measurements
• Work closely with Fabrication Team for fabrication works
• Conduct quality check on end products before delivery
• Plan and manage project activities to ensure delivery within schedule and cost
• Sourcing of special materials or props, if required
• Troubleshoot all technical issues pertaining to fabrication & installation
• Other job requirements by Superior

Job Requirements:

• Working Knowledge / Experience of Sketchup and Illustrator
• Able to read and understand technical drawings
• Knowledge of material applications
• 2 years of relevant experience preferred
• Able to work OT hours, might be overnight depends on project (with time off)
• Familiar with mall regulations is an advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Providing support to HR and employees of corporate clients during implementation and administration of Flexible Benefits plan
• Adjudicate claims in accordance with clients’ specification/requests within stipulated timeline.
• Resolve escalations raised by inter-departments (e.g. Helpdesk, Clients Relations Managers etc.).
• Review exception reports and escalations from employees/HR
• Prepare claims reports and payroll roles on ad-hoc / monthly / quarterly / annual basis as required
• Respond to phone calls / emails enquiries by employees / HR in timely manner

Requirements:

• Experience with inhouse Flexible Benefits Portal and database management and record keeping
• Customer centric, meticulous, strong analytical, written communication skill
• Able to multitask, well organized and work under pressure to meet tight deadlines
• Good to have data analysis and reporting skills
• Excellent interpersonal and communication skill

Intro:

Reporting to Team Manager of Accounting team, you will be responsible for management and financial accounting of assigned client’s portfolio. You will work closely with local and offshore team in an effective manner to motivate and coach the team, to continuously meet clients' expectations, to optimise the work process and to maintain close contacts with clients.

Some of the things you’ll be doing:

• Prepare monthly/quarterly/annual accounts closing, submit quarterly GST reports timely
• Prepare financial statements in accordance with the provisions of the Singapore Companies Act and Singapore Financial Reporting Standards
• Prepare administrative services
• Ensure accuracy of accounts and proper accounting records are maintained in accordance with financial filing requirements and standards
• Assist to review and guide offshore colleague’s deliverable to ensure it meet client’s expectation
• Work closely with colleagues in various department to follow up on billings, accounts receivable matters
• Maintain up to date knowledge in statutory regulations by IRAS, SFRS, identify and adapt quickly to changes in those regulations
• Directly liaise with external auditors and prepare necessary information upon request
• Perform other ad-hoc duties assigned from time to time

What technical skills, experience, and qualifications do you need?

Required level and content of education:

· Possess a CPA with a recognized accounting body or ACCA or its equivalent

Business experience required:

· Minimum 3 years' working experience in accounts

· Hands on experiences in handling full set of accounts with sound groundings in accounting principles

· Well-versed in Singapore Financial Reporting Standards

· Willing to hands-on and capable of driving changes and initiatives

· Analytical, meticulous with excellent leadership qualities

· Possess professional qualities with good communication, interpersonal skills and teamwork.

Language skills/other skills required:

· Fluent in English

· Payroll and Accounting software, MS Office

1. Role Description

• Manage and be responsible for the end-to-end accounting and GST submission on a monthly and yearly basis.
• Manage the client onboarding and CDD process.
• Good understanding in corporate services eg accounting, taxation, coporate secretarial and advisory.
• Assist in secretarial and taxation computation and supervisory oversight.
• Manage the operational and workflow management
• Provide work and leave cover for other members of the team.

2. Specific Responsibilities/Competencies

Technical Skills:

• Understanding of accounting services/process
• Understanding of the Customers eg SME, sole proprietorships etc
• Understanding of accounting systems eg ABSS
• Undertstandng of corporate services sales eg accounting, taxation, secretarial etc

Competencies:

• Able to understand and act in a professional manner and peform assignment according to Company Standard Operating Procedures (SOP)
• Able to handle full accounting
• Able to complete Customer Acceptance Form (CAF) and Customer Due Diligence (CDD).
• Able to use accounting software ABSS
• Able to automate work processes and workflow
• Good people, interpersonal & communications skills
• Proactive, motivated individual and able to work independently
• Meticulous and highly driven team player who is able to meet challenging work requirements and tight timelines
• Able to automate work processes and workflow

4. Duration of Traineeship/Attachment Offered: 6 months

5. Approved Training Allowance: Mature Individuals 40 years old and above - $2,600

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job description

• Responsible for the full spectrum of Accounts Payable, Accounts Receivable
• Perform Verification and Reimbursement of staff claim
• Process Accounts Payable Invoices & payment
• Uploading of invoices into XERO
• Justify and resolve discrepancies/disputes and, issue debit or credit notes
• Ensure all Accounts Payable payments are properly approved before the timely payment
• Update Cash Flow
• Handle quarterly GST reporting and queries
• Verification of income tax comps, and the preparation of various reports/responses to government stat boards
• Perform Reconciliation & Bank Reconciliation
• Resolve payment-related inquiries
• Correspondence with Suppliers
• Managing Supplier's payment on time
• Manage month-end closing requirements
• Support internal and external audit queries
• Generate reports from the computer system as needed by The Director
• Any other ad-hoc duties as assigned

Job Requirements:

• At least LCCI or Diploma in Accounting qualifications
• Minimum 2 years experience in Accounts Payable and able to handle Creditors/Suppliers' Invoices
• Proficient in Microsoft Office & XERO software
• Able to work independently in a fast-paced environment
• Possess a positive working attitude and able to work as a team
• Able to start work immediately

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably having experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

• Assist in setting up SOPs and new product launches.

• Ensure staffs are in compliance with Food Hygiene, liquor and Work Safety guidelines.

• Conduct site visits to audit food preparation procedures and quality checks.

• Assist theatre F&B operation matter and executing marketing promotions.

• Conduct classroom and on-site training.

• Coordinate on the logistic requirement and execution of corporate events and bookings

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Account Receivable Executive

5 days, 9am-6pm
Salary: $3000 -$3400
Location: The Heeren, Orchard

Job scope:

• Handle full spectrum of Accounts Receivables activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

This dynamic role requires an individual with strong technical expertise, business analysis skills, and leadership potential. The selected candidate will bridge the gap between user needs, developers and technical solutions, manage a range of IT functions including devices, accounts, servers and helpdesk, to ensure efficient IT operations. He/she shall assist in the planning, procuring and managing the ICT, PA and AV solutions that support school operations, administration, data management and protection. He/she shall organise and conduct relevant staff training for the implementation of the IT systems and utilization of the ICT tools in the school. One needs to be proactive, adaptable, and innovative with a passion for supporting IT in the Special Education sector

Duties and Responsibilities:

• Co-ordinate and support the use of ICT in daily teaching and learning and school programmes as tasked by school management and HOD (IT).
• Manage and advise the staff on matters pertaining to the school integrated data system, including liaising with the vendor to troubleshoot and provide solutions to issues raised.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the network infrastructure, including installation, maintenance, and management of all data network equipment.
• Provision of users’ access through Active Directory (AD), de-provision and maintenance of users’ accounts.
• Administer and support Microsoft Office365, and the associated emails accounts and mailboxes.
• Manage the school’s ICT resources (including PCs, notebooks, ipads, SMARTBoards, printers, PA & AV equipment, charging carts) including performing tech refresh, maintenance, condemnation, upgrading and inventory check.
• Ensure that all school policies, guidelines and standards are adhered to (including documentation, safety checks, etc).
• Proactively scan the market for technology trends and new tools that support special education school operations & administration and introduce innovative ICT projects for school’s consideration with reference to its ICT needs.
• Plan and purchase ICT equipment and resources in support of school daily operations and administration.
• Organise and conduct staff briefings and training for the smooth implementation of all ICT-based operational & administrative systems.
• Provide PA/AV support for all school events and undertake other ICT or operational tasks as assigned.

Job Requirements:

• A Diploma in IT, Computer Science, Engineering or related qualification
• Minimum 3 years of relevant working experience of ICT support
• Any professional certifications (administration/support) from Microsoft 365, Apple or equivalent will be a plus
• Understanding of networking protocols and security technologies

We are looking for a HSEQ Executive for one of our global shipping clients. The incumbent will support Sustainability, Quality & Vetting Department in the implementation, communication, monitoring, and effectiveness evaluation of the Company’s management systems. The ideal candidate will have at least 1-2 years’ relevant working experience in the shipping industry or 1 year of sailing experience onboard vessel.

Responsibilities:

1. Vessel Inspections

· Monitor re-inspection date(s) for all SIRE, CDI, and Rightship Inspections and USCG Certificate of Compliance (CoC). These inspections are referred to as 3rd Party Vetting Inspections.

· Assist in planning, arranging and coordination of 3rd Party Vetting Inspections as per Charter Party and/or industry requirements.

· Monitor daily communications to/from vessels relating to 3rd Party Vetting Inspections or other operational related inspections.

· Maintaining filing/archiving of relevant inspection reports, departmental records, and documentation.

2. US Requirements

· Assist in appointing QI to attend vessel calling US waters as required by management.

· Assist in arranging the application of US Vessel Response Plan and/or US State (California/ Washington) Response Plan for vessels entering US Waters.

· Maintenance of all US or US State Vessel Response Plans (Operator’s Copy) in the office as well as sending latest revision to all related vessels.

· Application of ENOI for Vessel General Permit, and submission of changes and reports.

3. Unannounced Drug and Alcohol (D&A) Test

· Assist in arranging unannounced D&A tests for all vessels.

· Unannounced D&A test to be arranged as far as practicable annually but not to exceed 12 months from date of last test.

4. Invoice Processing and CRMS Management

· Ensure all invoices pertaining to related 3rd Party inspections, request for Unannounced DNA Test, Appointment of QI, application, and maintenance of US Vessel Response Plans are paid on time.

· Ensure validity of the counterparty in CRMS when processing the invoice.

5. Any other assignments given by the Superiors related to Vetting and Inspections.

6. Monitor Sustainability Goals and Targets that have been developed for the Company including Environmental Goals and Targets. Analyzing the data where applicable and producing Sustainability Reports to be published as and when required.

7. Monitor and coordinate reports submission from vessels:

· Environmental Management System Reports.

· Incident / Injury and Near Miss Reports.

· Master Review Reports for Ship Security.

8. Administering Electronic Testing of ships personnel for:

· Unannounced Alcohol Tests.

· Unannounced verification Tests.

9. Provide Support in the admin function of the Department for:

· Monitoring vessels schedules for arranging external HSQE & ISPS audits, Green Award Surveys, MLC Audits.

10. Raise Purchase Orders (P/O) and process invoices.

11. Maintaining filing of departmental records and documents.

12. Any other assignments given by the Superiors related to Sustainability and Quality

Requirements:

· Diploma / Degree in any discipline.

· 1-2 years of working experience in the shipping industry or 1 year of sailing experience onboard a vessel.

· Good communication skills and fluent in written and spoken English.

· Good IT knowledge and proficient in Microsoft Word, Excel, and Email etiquette.

· Good interpersonal skills and ability to work well under tight deadlines.

· Good knowledge of marine operations and processes.

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Responsibilities:

• Organize and oversee the entire project life cycle.
• Maintain close communication and collaboration with designers, vendors, clients, and the workshop.
• Providing updates to management regarding the progress of the project.
• Ensuring timely delivery of project deliverables as per the agreed-upon timelines.
• Perform post-evaluation assessments for projects.

Requirements:

• Minimum Diploma
• Experience in interior fit-out for retail and commercial projects
• At least 2 years of experience

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Samuel Goh

EA License Number: 22C1430

Registration Number: R23112614

Assist the Assistant Manager / Manager of Training and Education Department in managing and promoting postgraduate and undergraduate medical education and training. This will contribute to the overall standard of patient care and the reputation of SNEC as a leading training centre. The incumbent will also manage the BCLS training for all doctors in SNEC and be involved in other projects and initiatives for the department.

Job Description:

Facilitation of Teaching and Elective Programs

• Ensure teaching materials are in good condition and adequate prior to the posting. Put up for purchase if required.
• Coordinate welcome briefing by Clinical Educator
• Preparation of materials – name tags, indemnity forms, assessment forms, timetable, clinic attendance list and visual acuity booklet
• Conduct general orientation for the students
• Ensure indemnity forms are duly signed and returned by the students.
• Coordinate text books & ophthalmoscopes loan
• Arrange mentor for each student
• Liaise with doctors and medical secretaries on the planning of teaching clinics, lectures and clinic / OT/ ACC attachments
• Ensure facilities are booked for teaching
• Liaise with Operations department for suitable set up of training rooms to facilitate teaching activities
• Inform students on reporting details prior to their posting
• Update nurses in charge at clinics the posting timetable prior to the start of each posting
• Attend to students’ enquiries pertaining to their postings
• Email reminders to doctors on their teaching sessions
• Facilitation Of Elective Programs
• Handle all queries and application from the students
• Assist the students with any queries during the period of their attachment
• Gather feedback from doctors and students at the end of the posting
• Collate feedback received to aid potential resident selection process
• Assign supervisors for students

Provide support for the MCQ Bank

• Uploading of questions, organized by categories and subcategories from the question bank to create a test set
• Super Admin for the web application / system – control of login IDs, generation of login IDs to participants and etc
• Ensure that the web application/system works seamlessly and to liaise with vendor for issues
• Involve in UATs / test management / enhancement and upgrading of system with vendor
• Management of analytic and performance reports
• Seek funding as required to support upgrading work of the system
• Other adhoc matters in relation to the system

Support users of the Skill Transfer Laboratory

• Assist in booking of Skill Transfer Laboratory (aka Training Room 1 (TR1)) and liaise with users for room key arrangement
• Ensure adequate consumables are available in wetlab
• Ensure equipment are in working condition for simulator training
• Ensure housekeeping rules are abided by the user of wetlab
• Liaise with operations on equipment preventive measures (PM) and any other repair
• Liaise with vendors and internal staff on the ordering of equipment, instrument and consumables
• Organisation of meetings/ events

Job Requirements:

• Degree qualification in any discipline
• 4-5 years of relevant adminisrative experience preffered
• Comfortable to work with various stakeholders
• Able to work well independently
• Possess good interpersonal, verbal and written communication skills

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Your primary focus will be on building and maintaining strong relationships with customers (HOTEL SECTOR), identifying new business opportunities, and achieving sales targets in the Hotel sector.

Responsibilities:

• Achievement of Sales and margin for company's product
• Customer Relationship Management
• Sales Reporting
• Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives

Requirement:

• Min Diploma
• Proven experience in FMCG food sales or a related field.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven with a demonstrated ability to meet and exceed sales targets.
• Salary range: $4000 - $4500 + quarterly incentive
• Car allowance: $700
• Mon to Fri: 9am to 6pm, Sat: 9am to 1pm (alternate)

Interested candidates, please send in detailed CV with a most recent photo to [email protected]

Vel Heng Jee Ting (R1108267)

Jobs Alley Pte Ltd (21C0599)

Responsibilities include:

Talent Acquisition: Managing the end-to-end recruitment process, from job posting and candidate sourcing to conducting interviews and facilitating the onboarding process.

Events: Organise and coordinate company programs and events (e.g. team bonding activities, company get-togethers)

Employee Relations: Serving as a point of contact for employees, addressing concerns, and fostering a positive workplace culture.

HR Administration: Maintaining HR records, processing documentation, and ensuring compliance with relevant laws and regulations.

Performance Management: Assisting in the development and implementation of performance appraisal processes and providing guidance on performance improvement plans.

Payroll: Managing the payroll process

Compensation and Benefits Administration: Managing employee benefits programs, including health insurance, and other perks.

HR Policies: Developing, updating, and communicating HR policies and procedures to ensure compliance and consistency across the organization.

Accounting: Assist in finance and accounting functions including AP, general ledger, cash management, operating budgeting, auditing and financial reporting, and the preparation of management profit and loss review and slides

Corporate Event Executive

• Office Located Near to City Hall MRT
• Basic Salary: $2,500 - $3,500 + Incentives Below
• 13th Month Bonus, Variable Bonus & Commissions
• 5 Work Days Include Weekends, 8 Off Days Per Month
• Normal Working Hours: 9am-6pm
• Event Hours: 7am-4pm // 2pm-11pm

This role mainly handling sales & coordination of the venue on corporate events like dinner and dance (gala night, annual dinner or lunch), product launch (fashion show for jewelry or beauty brands), seminars, concerts and etc.

JOB REQUIREMENTS:

• Diploma Holder with at least 1 year experience in event / hotel boutique / sales / operations duties are preferred for this role.
• Those entry level with at least 6 months in event industry are welcome to apply too.
• Willing to work weekends & Public Holidays, off in lieu if working on PH.

JOB SCOPES

• Sales, marketing, coordination and operation of corporate event.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Inspect event facilities to ensure that they conform to customer requirement
• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
• Arrange the availability of audio-visual equipment, transportation, displays, And other event needs
• Plan and develop programs, agendas, budgets, and service according to customer requirement

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Processing Payment run
1) Assists in daily batching of payments and executing of payment run including seeking approval and authorisation for payments.
2) To follow up with HQ Divisions on timely e-certification of E-invoices and all other payment-related processing issues such as incorrect good receipts amount, incorrect payment terms, insufficient budget, GL charging discrepancies etc.
3) To post journal entries, submission of documents to the bank, retrieval and filing of documents.
4) To assist in post payment checks.

1) At least a Diploma in Accountancy or other relevant professional qualifications
2) (e.g. CAT)
3) Minimum one year of relevant experience.
4) Knowledge of Microsoft Office, Oracle and WORKDAY accounting system.

Special Knowledge or Skills:
1) Good understanding of SB FRS.
2) Meticulous with good analytical and problem-solving skills.
3) Good written and verbal communication skills.
4) Good presentation skills.
7) Able to multi-task and meet datelines.

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Contract Duration: 1 year contract

Salary: UP $4500

Location: Joo Koon

Working hours: Mon - Fri: 8.30am - 6pm

Duties and Responsibilities

• Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
• Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
• Handle escalated feedback and provide appropriate solutions in a timely manner
• Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
• Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
• Establish individual and team goals and review team performance for continuous development
• Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
• Conduct performance appraisals and provide constructive feedback to direct reports
• Compile and analyse data for management reporting

Requirements

• Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
• Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
• Highly customer service-oriented, meticulous, and resourceful
• Strong analytical and problem-solving skills with the ability to work independently
• Strong leadership and adaptable to changes in a highly dynamic work environment

Good to have

• Preferably at least 3 years of supervisory role experience with excellent leadership record
• Working knowledge in systems such as SAP or Zendesk is an advantage

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/3945

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.