Total 54 Director/C-Level administration assistant job vacancies in d06 beach road high street

We are looking for an efficient and proactive Personal Assistant to provide comprehensive administrative support to the Director.

Responsibilities:

• Handle a wide range of administrative tasks, both business and personal, to ensure the Director’s daily activities run smoothly.
• Manage and coordinate the Director’s schedule, including organizing appointments, meetings, and travel arrangements.
• Act as the first point of contact, screening and prioritizing incoming communications such as calls, emails, and mail.
• Coordinate and negotiate with external vendors and suppliers.
• Assist with personal tasks, such as managing personal appointments, reservations, events, and handling personal errands.
• Perform additional duties as assigned by the Director.
• Maintain confidentiality in all business and personal matters.

Job Requirements:

• Bachelor’s degree or higher in a relevant field.
• Proficiency in both Mandarin and English for frequent verbal and written communication, enabling effective interaction with Mandarin-speaking stakeholders.
• Experience in providing comprehensive administrative support to senior executives.
• Excellent organizational and time-management skills, with the ability to multitask and meet tight deadlines.
• Strong communication skills, both written and verbal, capable of interacting professionally at all levels.
• Discretion and confidentiality when handling sensitive information.
• Flexibility and adaptability in performing tasks.

Preferred Qualifications:

• Experience working as a Personal Assistant or Executive Assistant.
• Strong problem-solving skills, with the ability to identify and resolve issues effectively.

Roles & Responsibilities

We are looking for an efficient and proactive Personal Assistant to provide comprehensive administrative support to the Director.

Responsibilities:

• Handle a wide range of administrative tasks, both business and personal, to ensure the Director’s daily activities run smoothly.
• Manage and coordinate the Director’s schedule, including organizing appointments, meetings, and travel arrangements.
• Act as the first point of contact, screening and prioritizing incoming communications such as calls, emails, and mail.
• Coordinate and negotiate with external vendors and suppliers.
• Assist with personal tasks, such as managing personal appointments, reservations, events, and handling personal errands.
• Perform additional duties as assigned by the Director.
• Maintain confidentiality in all business and personal matters.

Job Requirements:

• Bachelor’s degree or higher in a relevant field.
• Proficiency in both Mandarin and English for frequent verbal and written communication, enabling effective interaction with Mandarin-speaking stakeholders.
• Experience in providing comprehensive administrative support to senior executives.
• Excellent organizational and time-management skills, with the ability to multitask and meet tight deadlines.
• Strong communication skills, both written and verbal, capable of interacting professionally at all levels.
• Discretion and confidentiality when handling sensitive information.
• Flexibility and adaptability in performing tasks.

Preferred Qualifications:

• Experience working as a Personal Assistant or Executive Assistant.
• Strong problem-solving skills, with the ability to identify and resolve issues effectively.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

The Assistant Chief Engineer supports the Director of Engineering in overseeing both the operational and design aspects of the hotels facilities. This role involves utilizing design software like AutoCAD to create and modify technical drawings, support engineering projects and ensure that all designs align with local standards and hotel requirements.

As an Assistant Chief Engineer (Project & Operation) we rely on you to

Project Management

• Assist in Planning & Execution - Collaborate with DOE to plan, implement, and overseeing engineering projects, including renovations, upgrades and new installations
• Prepare project budgets and manage expenditures to ensure that projects are completed within allocated financial resources
• Liaise with contractors and service providers to ensure that project specifications and schedule are met
• Utilize AUTOCAD and other design software to create detailed drawings and schematics for renovations, maintenance projects and new installations
• Assist in conceptualizing and drafting layouts for MEPS and HVAC systems that meet operational requirements and safety standards

Operational Support

• Evaluate equipment and system performance through detailed analysis
• Develop and update preventive maintenance schedules based on design specifications to enhance equipment reliability and lifespan
• Participate in evaluating team performance, providing constructive feedback and conducting regular training sessions to enhance skills
• Assist in developing and implementing emergency response plans related to engineering systems, including fire safety and disaster recovery protocols
• Maintain accurate records of maintenance activities, project progress and inventory of parts and supplies

We are looking for someone who:

• Experience in Project Management, Engineering Operations or a Similar Role Within the Hospitality Industry
• At least 3 years of relevant experience
• Strong leadership and interpersonal skills to effectively motivate and develop a diverse team
• Ability to perform under pressure and adeptly handle last-minute changes or requests

If you are the right person, what are you waiting for? Click the apply button now!

Job Description:

• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

Requirements:

• Minimum 5 years of experience in a similar role. Preferably with experience in hotel, building facilities, or construction maintenance
• At least Bachelor Degree in Engineering
• Highly organized, and decisive, with the ability to handle multiple projects under deadlines and changing priorities
• Excellent leadership, teamwork skills, and a high level of initiative
• Strong in analytical, problem solving skills, and execution of work

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Summary

Dsg is looking for a passionate candidate to join the Partners unit, reporting to the Deputy Director or Director. As the Assistant Director, you will lead a team to develop and curate programmes in helping Singapore enterprises, public sector agencies and social enterprises understand how to innovate using design for strategy and organisational transformation.

About DesignSingapore Council Pte Ltd (Dsg)

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About Partners Unit

The Partners team works with both Singapore companies and MNCs, public sector agencies and social enterprises to facilitate the implementation of design for business strategy and organisation transformation, through establishing partnerships and connections.

Responsibilities

Your responsibilities include but are not limited to:

• Enterprise Engagement for Design Adoption: Drive collaborations with business leaders locally and globally across diverse non-design industry sectors, such as Healthcare, Technology, FMCG, Retail and F&B to understand their business challenges and facilitate connections, tools, and support to leverage design for innovation and impactful outcomes.
• Design Advocacy and Sponsorship: Cultivate strategic relationships with industry enterprises, including the development of a sponsorship framework to secure support for Dsg’s design initiatives by aligning with their goals, showcasing design’s impact, and fostering collaboration on high-visibility projects.
• Cross-Sector Collaboration: Partner with public service agencies and social enterprises to drive innovation and growth in both public and private sectors through strategic design applications.
• Programme Development: Work with Dsg’s Product Innovation Team to design and implement a range of initiatives, such as the Good Design Research, that empower organisations to integrate design and build internal innovation capabilities, fostering growth.
• Strategy and Programme Review: Continuously evaluate and enhance strategies, programmes, and projects, proposing new initiatives and refining approaches to support design adoption across various industry sectors.

Requirements

• Extensive Experience: At least 8 years of experience in business development, industry development, or design management roles, with a strong background in formulating and implementing strategies for business strategy and organisational transformation in both the private and public sectors. Experience in public service is advantageous.
• Leadership and Team Collaboration: At least 3 years of experience in leadership roles. Ability to lead and motivate teams, foster a collaborative environment, and manage stakeholders. Skills in coordinating efforts across various units to drive results through strategic oversight and collaboration.
• Attention to Detail: Ability to identify and collaborate with organisations on transformative innovation projects, ensuring successful implementation and delivery with a creative, detail-oriented approach.
• Networking & Partnerships: Enjoys meeting people and business leaders in developing and nurturing local and international partnerships, amplifying the design message through leadership roundtables, learning journeys, and other platforms.
• Stakeholder Relationships: Ability to foster strong, supportive relationships with all stakeholders, both within Dsg and with external partners, taking ownership of these connections.
• Analytical and Strategic: Strong analytical skills for interpreting data and developing strategies, with an inquisitive mindset to challenge existing assumptions and improve approaches.
• Communication: Excellent verbal and written communication skills in articulating Dsg’s vision, strategies, and requirements to stakeholders, team members, and customers. Ability to facilitate discussions and negotiations to drive alignment.

Responsibilities

• Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.
• Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
• Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
• Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
• Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
• Mentor and motivate the sales team to reach sales objectives.
• Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
• Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
• Foster good working relationships with other departments, ensuring effective communication and teamwork.
• Perform additional duties as assigned by hotel management.

Requirements

• With 5 years of sales experience in the hotel industry field.
• A diploma or degree holder, in hospitality management or business related discipline.
• Positive, dynamic and results-oriented

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Reporting to the CFO, you will act as a strategic partner to the leadership team and department heads, overseeing financial planning, budgeting, and analytics. You will ensure statutory reporting, financial audits, and the implementation of an effective internal control framework. Additionally, you will play a key role in the transition process as the hospital scales to its redeveloped campus.

What you'll be doing

• Lead the Finance team in monthly and year-end financial reporting, statutory audits, and compliance
• Drive efficient annual budgeting and projection activities, providing insightful analysis and recommendations to support senior management’s decision-making in operationalising organisation strategies
• Regularly review and streamline budgeting, accounting, and reporting processes to achieve operational excellence and quality goals
• Oversee subvention/ capitation funding matters, collaborate with internal stakeholders on case propositions and funding approval requests, and refine these as needed to address sustainability concerns
• Review the organisation's financial risk register periodically and work with Risk teams to ensure effective internal controls and governance
• Assist or lead in ad-hoc projects as required

What we're looking for

• Bachelor Degree level in Finance/ Business or related studies
• 15 years of similar work experience, preferably in healthcare and at least 8 years in a supervisory or management role will be advantageous
• Knowledge in health finance and economics is preferred, and experience in digital transformation or digital application in business finance is an advantage
• Proficiency in SAP (FI-CO, MM) or S4/HANA, MS Office applications and data visualisation tools
• Proven ability to manage teams through change, with strong business partnering skills and experience working with cross-functional teams, senior management, and stakeholders
• Agile mindset with the ability to manage ambiguity, coupled with strong financial modelling, and in-depth knowledge across financial accounting, planning, analytics, and enterprise risk management

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

We are seeking a highly organized and proactive Personal Assistant to support our Directors in managing their daily tasks and ensuring the smooth operation of their office. The ideal candidate will be a detail-oriented individual with excellent communication and interpersonal skills.

Key Responsibilities:

• Calendar Management: Manage the Director's calendar, schedule appointments, and coordinate meetings.

• Expense & Receipt keeping: Process and reconcile the Director's expenses.

• Office Administration: Handle general office tasks, such as filing, photocopying, and scanning.

• Coordination: Assist with various works as needed.

• Communication: Respond to emails, phone calls, and other correspondence on behalf of the Director.

Working hours:

Forty (40) hours weekly, scheduled by the director. For some weeks, working on Saturdays may be necessary per business needs, and if so, the working hours on weekdays that week will be reduced to meet the 40-hour limit.

Qualifications and Skills:

• Proven experience as a Personal Assistant or in a similar administrative role is preferred. Fresh graduates are welcome.

• Excellent organizational and time management skills.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to prioritize tasks and work independently.

• Able to drive cars in Singapore.

• A professional and discreet demeanour.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A dynamic and supportive work environment.

Core Competencies:

• Active listening

• Organizing

• Writing communication

• Learning on the fly

Job Summary - HR Manager

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

Administering and Providing Education Related to Employee Benefits

Managing Employee Development

Maintaining Employee Relations

Managing Legal and Compliance Practices

Job Summary - Assistant Director of Human Resources

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

Managing Legal and Compliance Practices

Managing Benefits Education and Administration

Managing and Conducting Staff Development Activities

Managing Employee Relations and Human Resources Communication

The Assistant Director, Fundraising is responsible for leading and directing the fundraising strategies, campaigns and capital development initiatives. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Lead and manage the team towards THKMC and department success within all regulatory requirements and internal governance policies.
• Lead and develop creative and innovative fundraising strategies which shall be continually reviewed and adapted whenever necessary, to secure funding to support the organization's goals and service strategy.
• Cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Lead and ensure that fundraising goals are achieved and tracked as well as meeting donors' expectations.
• Strategize and improve the digital marketing efforts and social media presence.
• Assess fundraising strategies effectiveness and modify accordingly to align with the organization's goals.
• Lead and ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.

Requirements:

• Degree in Business/Marketing/Media/Social Services
• At least 12 years' of relevant working experience, with at least 5 years in a leadership position.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Good knowledge and understanding of social media marketing and other digital marketing tactics.
• Excellent communication and written skills.
• A passion to serve.

Join Our Team as the Assistant Director of Engineering

Four Seasons Hotel Singapore

Are you a skilled engineering professional with a passion for excellence, sustainability, and leadership? Four Seasons Hotel Singapore invites you to step into a pivotal role as Assistant Director of Engineering, supporting the operational and technical brilliance of our iconic luxury property.

About the Role

In this role, you will work closely with the Regional Director of Engineering, leading a dedicated team to oversee maintenance operations for hotel facilities, electrical systems, HVAC, kitchen equipment, emergency power systems, and more. Your efforts will ensure the safety, comfort, and satisfaction of our guests while upholding preventive maintenance and energy conservation standards.

Key Responsibilities

• Leadership & Team Development: Recruit, train, and mentor engineering team members, fostering a culture of excellence and safety.
• Operational Excellence: Oversee the hotel's MEP (Mechanical, Electrical, and Plumbing) systems, ensuring they are in optimal working condition to support daily operations.
• Preventive Maintenance: Establish and implement robust maintenance programs to enhance reliability, serviceability, and asset longevity.
• Budget Management: Plan and manage departmental expenses, prepare annual budgets, and oversee CAPEX projects to achieve operational efficiency and cost-effectiveness.
• Compliance & Safety: Ensure compliance with international standards and local regulations while maintaining a systematic and cost-effective process for operating, maintaining, and upgrading hotel assets.
• Fire Life Safety Leadership: Identify hazards, address potential safety concerns, and lead fire life safety programs, including conducting regular audits and training programs.
• Energy Efficiency: Implement projects to improve plant efficiency, conserve energy, and reduce operating costs while maintaining exceptional guest service standards.
• Technical Expertise: Oversee the proper operation of life safety systems and energy management systems, ensuring a strong foundation for hotel operations.
• Collaboration: Work closely with other departments to support large-scale functions and address technical inquiries.

What We’re Looking For

Qualifications:

• Degree in Engineering or a related field, or equivalent technical qualifications.
• Minimum of 5 years of leadership experience in building management or engineering within the hospitality industry.

Expertise:

• Hands-on experience in hotel operations, repair, and maintenance.
• Advanced knowledge of MEP systems, life safety systems, and energy management systems.

Skills & Attributes:

• Strong leadership qualities, with the ability to inspire and develop a high-performing team.
• High levels of flexibility and adaptability to evolving operational demands.
• Proficiency in English and computer skills.
• Strong work ethic, project management skills, and problem-solving abilities.

Why Join Four Seasons Hotel Singapore?

What We Offer:

• A strong, unique culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays.

Apply Now

Are you ready to elevate your career at one of the most prestigious hotels in Singapore? Join us as Assistant Director of Engineering and help shape the future of luxury hospitality.

*Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Assistant Director, Fundraising is responsible for leading and directing the fundraising strategies, campaigns and capital development initiatives. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Lead and manage the team towards THKMC and department success within all regulatory requirements and internal governance policies.
• Lead and develop creative and innovative fundraising strategies which shall be continually reviewed and adapted whenever necessary, to secure funding to support the organization's goals and service strategy.
• Cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Lead and ensure that fundraising goals are achieved and tracked as well as meeting donors' expectations.
• Strategize and improve the digital marketing efforts and social media presence.
• Assess fundraising strategies effectiveness and modify accordingly to align with the organization's goals.
• Lead and ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.

Requirements:

• Degree in Business/Marketing/Media/Social Services
• At least 12 years' of relevant working experience, with at least 5 years in a leadership position.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Good knowledge and understanding of social media marketing and other digital marketing tactics.
• Excellent communication and written skills.
• A passion to serve.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Plan, develop and implement active and effective strategies to meet fundraising goals for the university.
• Work to develop either campus-wide or school gift opportunities and create proposals, which seek to match the interests of numerous donors, including individuals, corporations and foundations, with the needs of the University to maximise long-term value.
• Interact with business and community leaders to seek the involvement of increasing the number of individuals in programmes that provide financial and volunteer support for the University.
• Strategically advance the University's most important relationships.
• Take on responsibilities for existing donors to strengthen relationships for cultivation and stewardship purposes.
• Work with the stewardship team to ensure that donors' communications are timely and relevant.
• Work closely with the university administrators and academics, obtaining their support while managing expectations and relationships.
• Foster a spirit of collegiality and distributed ownership of success.

• Bachelor's or Master's degree with a minimum of 10 years' demonstrated excellence in fundraising, CRM, and communications.
• Engage with diverse stakeholders, including donors, leaders, and staff, showcasing exceptional interpersonal skills to foster strong relationships and achieve organizational goals.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Influence large and small groups with articulate demeanor and sound judgment, conveying mission and goals with enthusiasm.
• Proven ability to negotiate at high levels with resilience and positivity under pressure.
• Track record in development, communications, or relationship-based disciplines.
• Knowledge of fundraising principles and major wealth sources in Singapore and Asia.
• Passion for higher education and the nonprofit sector highly desirable.
• Proficiency in Mandarin a valued asset.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

The Assistant Chief Engineer supports the Director of Engineering in overseeing both the operational and design aspects of the hotels facilities. This role involves utilizing design software like AutoCAD to create and modify technical drawings, support engineering projects and ensure that all designs align with local standards and hotel requirements.

As an Assistant Chief Engineer (Project & Operation) we rely on you to

Project Management

• Assist in Planning & Execution - Collaborate with DOE to plan, implement, and overseeing engineering projects, including renovations, upgrades and new installations
• Prepare project budgets and manage expenditures to ensure that projects are completed within allocated financial resources
• Liaise with contractors and service providers to ensure that project specifications and schedule are met
• Utilize AUTOCAD and other design software to create detailed drawings and schematics for renovations, maintenance projects and new installations
• Assist in conceptualizing and drafting layouts for MEPS and HVAC systems that meet operational requirements and safety standards

Operational Support

• Evaluate equipment and system performance through detailed analysis
• Develop and update preventive maintenance schedules based on design specifications to enhance equipment reliability and lifespan
• Participate in evaluating team performance, providing constructive feedback and conducting regular training sessions to enhance skills
• Assist in developing and implementing emergency response plans related to engineering systems, including fire safety and disaster recovery protocols
• Maintain accurate records of maintenance activities, project progress and inventory of parts and supplies

We are looking for someone who:

• Experience in Project Management, Engineering Operations or a Similar Role Within the Hospitality Industry
• At least 3 years of relevant experience
• Strong leadership and interpersonal skills to effectively motivate and develop a diverse team
• Ability to perform under pressure and adeptly handle last-minute changes or requests

If you are the right person, what are you waiting for? Click the apply button now!

Job Summary

The job holder (2 years contract) reports to Director CDLT and is part of the management team that evaluates emerging pedagogy and technology related to education including implementing viable technological tools to enhance teaching and learning.

The job holder will work closely with both internal and external stakeholders to ensure that the curriculum and content development are developed successfully, and any learning technology adopted are with continuity through the provision of training, and the creation of self-help resources for users to enhance learning and good learner academic performance.

The job holder is expected to work from 8.30 am to 6.00 pm on weekdays and may be required to work over the weekends and Public Holidays to support MENDAKI’s events. Although the job holder is largely expected to work in an indoor environment, he is also expected to travel frequently for meetings.

Key Responsibility Areas

Curriculum Development

• Design and manage development of innovative, outcome-focused curriculum materials aligned with educational objectives and industry standards.
• Collaborate with subject matter experts to ensure curriculum content is current, engaging, and pedagogically sound.
• Recommend and integrate the learning technologies, including Learning Management Systems (“LMS”) and other educational tools, to enhance curriculum delivery and students’ engagement.
• Manage all instructional designs, employing evidence-based practices to create effective learning experiences.
• Manage the development of multi-media elements, including graphics, videos, and interactive components, to enhance instructional content with graphic and video developer.
• Stay abreast of emerging technologies and trends in educational technology to inform strategic decision-making and evaluate the pedagogical affordances.
• Manage storyboards and prototypes to outline the flow and structure of instructional content.
• Ensure curriculum designs are based on feedback and usability testing to enhance the learning experience.
• Make data-driven decisions to continuously improve curriculum content and delivery methods.
• Check that all multi-media elements are integrated seamlessly into the overall instructional design.
• Collaborate with cross-functional teams, including educators, technologists, and administrators, to ensure seamless integration of technology into the curriculum.

b. Curriculum Review & Evaluation

• Establish and enforce quality assurance processes for curriculum and instructional design, ensuring a high standard of excellence in educational content.
• Manage needs assessments to identify gaps in knowledge and skills and determine the most effective instructional strategies to address them.
• Conduct regular assessments and evaluations to measure the effectiveness of instructional materials and technology tools.
• Ensure that curriculum materials and learning technologies comply with relevant educational standards, regulations, and accreditation requirements.
• Collaborate with stakeholders to gather input and feedback for continuous improvement.
• Utilise data analytics to assess the impact of curriculum and learning technology on students’ learning outcomes.

c. Competency Development

• Develop and implement professional development programmes for educators and instructional designers, focusing on the effective use of learning technologies and best practices in instructional design.
• Communicate effectively with stakeholders, providing updates on curriculum development and learning technology initiatives.
• Conduct training sessions for educators and administrators on the effective use of learning technologies and newly developed curriculum materials.
• Mentor and guide instructional designers in the development of engaging and interactive instructional content.
• Participate in or lead special projects as required.

d. Team Management

• Effectively lead,motivate, and managethe staff underhis charge and foster a positive work environment.
• Delegate responsibilities, set performance indicators, and conduct performance evaluations to ensure the Team's success in meeting organisational objectives.
• Manage the budget for curriculum development and learning technology initiatives, optimising resources for maximum impact.

Requirements

• 8 - 10 years of related curriculum development, instructional design and learning development experience as well as learning technology.
• Experience with LMS and tools for learning (e.g.Articulate 360, Google Suite).
• Preferably had a master’s degree in MA (Instructional Design & Technology) or MEd (Learning Sciences & Technologies) or equivalent.
• Good understanding of youth, educationand working landscapes.
• Proficient knowledge of instructional design and current learning pedagogies and technologies.
• Strong interpersonal skills and the ability to manage stakeholders across different levels.
• Effective persuasive communication.
• Team leadership skills.
• Sound decision-making and problem-solving skills.
• Ability to multi-task.
• Strong projectmanagement skills.

Summary

Dsg is looking for a passionate candidate to join the Strategy and Product Innovation Division, reporting to the Deputy Director. As the Assistant Director, you will lead a team in overseeing the development of a portfolio of products and incentive policies in line with the Design Masterplan aimed at driving positive impact and outcomes for the design sector.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. Dsg is a subsidiary of the Singapore Economic Development Board.

About the Strategy & Product Innovation Division

The Strategy & Product Innovation Division plays a crucial role in driving the strategic direction of the organisation, with a mandate to chart the future of the design sector and position Singapore as a leader in innovation through design. Central to this mission is the development of a robust portfolio of products that not only align with Dsg’s Design Masterplan but also deliver measurable impact across the design industry, empowering the sector to innovate, grow, and achieve long-term success. The unit comprises of two teams:

1. Strategic Planning & Futures team is responsible for long-term planning and strategy development. Specific work entails formulation of Design Masterplan, driving Strategic Futures initiatives, and managing research as needed to support Dsg’s interests.
2. Product Innovation and User Experience team collaborates with Dsg's business units to address both internal and client-facing needs. By employing design-led approaches, the team develops effective incentive policies and product offerings that support the business units in promoting the adoption of design across both design and non-design sectors.

Responsibilities

Your will lead the Product Innovation and User Experience team, with the following responsibilities:

• Product Innovation and Development: Oversee the collaboration with Dsg’s business units to evaluate and enhance the range of product offerings that more effectively support the growth of the design sector in alignment with the Design Masterplan. This includes developing new Dsg-led programmes and optimising incentive policies in partnership with agencies like EDB, ESG, and WSG to align with the needs of clients and stakeholders.
• Design-Led Research and Advocacy: Lead the engagement with internal and external stakeholders to conduct customer and product discovery through interviews, workshops, and prototyping to visualise and communicate ideas. Synthesise insights to recommend design interventions that address system constraints and support decision-making processes.
• Product Outreach and Management: Direct the creation of effective marketing and outreach strategies in collaboration with Dsg’s business units and communication teams in promoting Dsg’s products and services. Ensure the successful development, evaluation, and management of Dsg’s programmes and initiatives, including budget oversight, target setting, and outcome reporting.

Requirements

• Product Management Experience: At least 8 years in product innovation and development, including expertise in managing timelines, resources, and budgets while coordinating cross-functional teams to ensure successful product delivery.
• Leadership and Team Collaboration: At least 3 years of experience in leadership roles. Ability to lead and motivate teams, foster a collaborative environment, and manage stakeholders. Skills in coordinating efforts across various units to achieve product milestones and business goals.
• User-Centric Design: Expertise in creating products that deliver exceptional user experiences. Skills in applying user-centred design principles and methodologies to ensure products meet user needs and drive satisfaction.
• Data Analysis: Strong capability to interpret and leverage data for decision-making. Expertise in tracking key performance indicators (KPIs), analysing metrics, and using data to drive product improvements and measure success.
• Passion for Design: Deep enthusiasm for the design and creative ecosystem in Singapore, with a commitment to advancing its growth and development.
• Communication: Excellent verbal and written communication skills to articulate product vision, strategies, and requirements to stakeholders, team members, and customers. Ability to facilitate discussions and negotiations to drive alignment.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• The principal speech writer will support and create all forms of written content including presentation materials for SMU President in her role as lead spokesperson for SMU across local and international platforms to enhance the brand and reputation of SMU.
• The role will develop compelling content on various topics and include content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision.
• In speech writing and content development, the role will need to capture the personality/voice, vision, and priorities of SMU President on a wide range of topics clearly and crisply.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• There will also be occasions where subject matter experts will be interviewed, and complex ideas will need to be translated into simple, memorable, and powerful stories.
• The role will be part of the corporate communications team who works on SMU President's communication strategies and thought leadership narratives and will report to the head of corporate communications.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline. A master's degree is preferable.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• A good understanding of public speaking, aware of language subtleties and always crafts the speeches with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating and articulating ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Adept at creating PowerPoint slides that convey compelling visual information to various audiences.
• Strong organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated teamwork and collaboration in a professional setting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Integrated Communications and Marketng
  • Develop strategies for the development and implementation of an integrated communications plan to engage SMU alumni, students, and colleagues in Schools, Offices, Colleges and Institutes in alumni engagement.
  • Innovate and create original, platform/channel-specific marketing and publicity content for the various communication touchpoints to engage the targeted alumni communities including but not limited to digital and non-digital platforms.
  • Develop the creatives of various publications and collaterals and oversee the quality of these creatives in production and utilisation.
  • Plan, organise and deliver the communications and marketing support for day-to-day activities, events, and initiatives.
  • Monitor, adapt and adopt digital engagement trends and best practices in communications.
  • Organise info-sessions and manage outreach booths at Cap/Gown and Commencement.
  • Liaise with the Office of Corporate Communications and Marketing to ensure alignment with the University's brand, marketing and communication strategies and policies for media requests, press releases, university-level or alumni events.
  • Support the Office of Alumni Relations to plan, coordinate and execute upon comms efforts including signature events such as Homecoming, Alumni Awards and Patron's Day..
  • Manage the recruitment, training, performance and of student ambassadors for events.
  • Lead, train and develop a team of staff members, define roles and delegate duties.
  • Provide support for ad hoc projects for Director and/or Office/University as deemed necessary.
• Building Institutional Knowledge of our Alumni
  • Continually improve SMU's knowledge of our alumni and their needs by gathering information on their participation in online activities, interaction, and usage trends.
  • Manage and maintain the updated records and media archives of alumni information.
  • Lead the team to analyse data, derive insights, and propose recommendations on improving digital alumni activities and events.
  • Identify key metrics and develop measurement reports to evaluate the success of digital and non-digital alumni engagement efforts.
  • When required, conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.

• Bachelor or Master Degree with at least 10 years of working experience, preferably in higher education sector and relationship management with at least 3 years in a managerial role.
• Able to manage a team under tight deadlines, thrive in a fast-paced environment, and maintain a high level of motivation and energy.
• Able to think strategically and develop plans; and implement these plans to achieve strategic outcomes.
• Proven track record in the higher education sector for planning, executing and improving community interaction and building. Knowledge of alumni relations will be an advantage.
• Detail-oriented with strong project management, good administration and organisational skills.
• Effectively bilingual with excellent interpersonal, presentation and communication skills (both written and verbal).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Proficient at using social media, database, web analytics tools to run online marketing/community engagement campaigns.
• Proficient in the adoption of tech solutions to improve workflow and productivity.
• Experienced in working with stakeholders in the design and development, UX/UI testing, roll out and maintenance of data/content management systems (CMS).
• Web writing/development, graphic design, photography and or video production skills would be advantageous.
• A dynamic team player with an innovative mindset and a positive outlook.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Plan, develop and implement active and effective strategies to meet fundraising goals for the university.
• Work to develop either campus-wide or school gift opportunities and create proposals, which seek to match the interests of numerous donors, including individuals, corporations and foundations, with the needs of the University to maximise long-term value.
• Interact with business and community leaders to seek the involvement of increasing the number of individuals in programmes that provide financial and volunteer support for the University.
• Strategically advance the University's most important relationships.
• Take on responsibilities for existing donors to strengthen relationships for cultivation and stewardship purposes.
• Work with the stewardship team to ensure that donors' communications are timely and relevant.
• Work closely with the university administrators and academics, obtaining their support while managing expectations and relationships.
• Foster a spirit of collegiality and distributed ownership of success.

• Bachelor's or Master's degree with a minimum of 10 years' demonstrated excellence in fundraising, CRM, and communications.
• Engage with diverse stakeholders, including donors, leaders, and staff, showcasing exceptional interpersonal skills to foster strong relationships and achieve organizational goals.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Influence large and small groups with articulate demeanor and sound judgment, conveying mission and goals with enthusiasm.
• Proven ability to negotiate at high levels with resilience and positivity under pressure.
• Track record in development, communications, or relationship-based disciplines.
• Knowledge of fundraising principles and major wealth sources in Singapore and Asia.
• Passion for higher education and the nonprofit sector highly desirable.
• Proficiency in Mandarin a valued asset.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

What’s the job?

Develop new sales opportunities, build a robust sales platform and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target. Conducts active market research and intelligence for the hotel to provide feedback on competitors, market trends and identifying new business potentials. To support Director of Sales by driving performance of Corporate Sales team.

YOUR DAY TO DAY

• Research market place and pursue opportunities for potential new accounts
• Manage assigned account base for self and that of Corporate Sales team to exceed targets for total revenue
• Develop and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers closely aligned to each business unit
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
• Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
• Minimum of 20 sales-related activities (such as sales calls, site inspections and in-house entertainments) per week
• Principles are being communicated and implemented.
• Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends
• Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from sales market segments
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 3 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Pay attention to forecast revenue shortfalls and communicate these in a timely fashion to all stakeholders to ensure that action is taken to combat any deficit
• Work closely with Revenue Management to ensure that pricing and yield management
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.