Total 55,047 Full-time administration assistant job vacancies in Singapore

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Personal Assistant and invite talented individuals to join us in our mission.

Job Description:

• Manage the President’s calendar of appointments and meetings.
• Coordinate and organise meetings, including the preparation of agendas, materials, and follow-up on actionable tasks.
• Provide regular reminders and updates about upcoming meetings and their status.
• Prepare detailed and accurate reports and documents.
• Attend various events organised by the Chamber of Commerce or other local institutions with the President.
• Maintain the president’s office in a clean and orderly condition, ensuring files are stored and returned to their proper places.
• Provide support for other assignments as directed by the President.

Requirements:

• Bachelor’s Degree in Business Management or a related field.
• 3 years of experience as a Personal Assistant or in a similar role, preferably within a private education institution.
• Detail-oriented with the ability to effectively manage multiple tasks simultaneously.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.
• Able to travel and attend events outside of regular working hours.

• Working location : Buangkok
• Salary range: SGD 1700 - SGD 2400
• Working hours : 4 days - 12hours (730am - 730pm / 730pm - 730am)

Job Responsibilities

• Supervise/assist residents in personal grooming and daily living activities
• Assist residents in their daily needs and during programmes/outings
• Maintain the cleanliness of the premises

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Duration: 6 months

Salary: $2350 - 2700 (Depending on experience)

Job Scope:

• Compile information and data for regular reporting of Dengue and daily attendance.

• eProcure stationary or PRs for the department via procurement portal.

• Monitor and scan RFID tags to order MMD supplies (Zebras,Sticky Labels, Paper Cups, Nets & Credit rolls, Alcohol wipes & Tissue Boxes)

• Monitor and ensure department stocks are orderly and efficiently maintained. (Stationeries, Envelopes, Copier Paper, Printer Toners, EQMS rolls)

• Maintain ED inventory sheet for personal tracking of stocks

• Collate NP306 to mail out to respective divisions

• Collate decantment list and update excel list (rejected cases)

• Scanning of closing envelopes into drive

• Update staff deployment changes in excel list based on manpower updates on ED PSA Leaders chat

• Calculate monthly lateness via Attendance log.

• Update lateness excel on Teams

• Check and update staff payback on Teams via payback form submissions

• Check and print GP replies are tagged to the correct address before being posted out.

• Amend GP referral tagging in EPIC if case is still open

• Manually edit wrongly tagged GP replies via Letters if case is close

• Raise eBarf for wrongly tagged gp replies that have exceeded the 3 days limit.

• Prepare Staff biodata file and Induction files for new hire training

• Log staff fingerprint (2 different fingers, 1 on each hand) into biometric machine

• Assign locker, raise IT req for system access

• Conduct a short ED tour to intro the different areas to new hire

• Raise IT req for issues on system access

• Order hampers for staff on HL/ML

• Submit e-pay request for bereavement token

• Order name stamps/nametags/staff pass

• Manage office admin duties - faxing, scanning, shredding and filing documents

• Coordinate meetings and room bookings for meetings.

• Process staff claims when necessary via e-pay/petty cash fund.

• Maintain ops petty cash fund

Job Requirements:

• Min. A level / Diploma in any relevant field
• Any healthcare experience is an added advantage

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Brand Development:Lead all marketing efforts related to brand development, ensuring strategies drive stronger sales outcomes.
  Design and implement a comprehensive brand strategy aligned with company goals to maintain a strong market presence.
  Conduct market research and competitive analysis to identify trends and opportunities.
  Evolve the brand identity to remain competitive and relevant in the market.
  Define brand positioning, messaging, and value propositions tailored to target audiences.
  Ensure consistent brand representation across all marketing channels and touchpoints.
  Oversee the creation of brand assets, including taglines, visual elements, guidelines, and templates, and monitor campaign performance for optimization.
  Develop and execute marketing campaigns to drive customer engagement, sales, and brand loyalty.
  
• Brand Communication:Plan and implement integrated marketing campaigns to effectively communicate brand messages.
  Create compelling content for advertising, websites, email campaigns, and print materials.
  Monitor campaign performance and apply data-driven insights to enhance results.
  Brand Partnerships:
  Identify and establish strategic partnerships to enhance brand visibility and reach new audiences.
  Negotiate and manage collaborations with influencers, organizations, and other brands to amplify brand messaging and drive awareness.
  
• Data Analysis:Analyze customer data and marketing metrics to track campaign performance and measure the impact of brand and CRM initiatives.
  Identify patterns and trends to optimize marketing strategies and improve ROI.
  Leverage insights to make data-driven decisions for campaign enhancement.
  
• Budget Management:Develop and oversee budgets for brand development and CRM marketing efforts.
  Allocate resources efficiently to achieve maximum ROI and meet business objectives.
  Track expenses and ensure adherence to budgetary guidelines.
  Cross-functional Collaboration and Other Duties:
  Work closely with other departments to align marketing initiatives with overarching business goals.
  

Requirements:

• Minimum Degree or above in Marketing, Business or a related field.
• At least 5 years working experience in F&B, Retail or related industries.
• Able to work independently with minimal supervision
• Strong analytical skills
• Strong knowledge in CRM and related matters
• High level of adaptability, resilience, and the ability to thrive in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

1. Assist the Sales Manager in organizing client information, following up on sales opportunities, facilitating sales orders, and completing related marketing tasks.
2. Communicate regularly with cooperative clients, establish good long-term relationships, and track their needs.
3. Responsible for preparing and compiling monthly, quarterly, and annual statistical reports.
4. Responsible for the sales and promotion of company products.
5. Collect market information and analyze competitors within the assigned area.
6. Participate in regular product training and learn product knowledge.
7. Perform other tasks assigned by superiors.

Requirements:

1. Good language expression skills, strong communication abilities, sharp market judgment, and the ability to develop new opportunities.
2. Strong business and marketing awareness, excellent problem-solving skills, and outstanding resource integration and business promotion abilities.
3. Basic sales and promotion skills.
4. Willingness to take on high-intensity work, strong stress resistance, optimistic attitude, and a sunny disposition.

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

What you'll be doing

• Oversee daily operations at designated service points, ensuring efficient workflows and excellent service delivery
• Collaborate with clinical and administrative teams to enhance processes and patient care standards
• Manage financial targets, including annual budgeting, resource planning, and the development of new specialised services
• Supervise a team of non-clinical staff, conducting appraisals, training, and professional development to maintain a skilled and motivated workforce
• Innovate and implement service improvements to elevate patient experiences and operational efficiency
• Drive recruitment and retention strategies to ensure a stable and capable team
• Act as a communication liaison between staff and management, escalating issues and suggesting solutions
• Contribute to organisational goals by participating in committees and special projects as required

What we're looking for

• Bachelor Degree holder in relevant studies
• 3 - 4 years of working experience in a hospital setting, preferably in an operations role
• Demonstrates exceptional communication, presentation, and interpersonal skills to effectively engage with diverse stakeholders
• Strong aptitude for problem-solving and negotiation, ensuring practical and mutually beneficial outcomes

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Scope:

• Processing of Small Value Purchases & Quick Purchasing
• Assist in the round robin assignments
• Reviewing of documents
• Tactical and administrative procurement task as assigned

Requirements:

• Minimum GCE A levels/Diploma
• Commit 3 months
• Team player

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description

· Position: Operation Assistant

· Singapore's leading seafood processors, exporters and distributors

· Working hours: 5.5 days (Monday to Friday, 8am – 5.30pm; Saturday 8am – 12noon)

· Salary : $1,800 (basic salary) + Meal Provided

· Working Location: Jurong

· Duration: 3 months (might be extended depending on production need)

· Industry: Processing and preserving of seafood

Main Responsibilities:

· Processing and packing of frozen seafood products.

· Operate Semi Auto machine / cutting tools.

Requirements:

· Preferably with hands-on experience in Manufacturing Production Department.

· Physical fit, able to carry 10-20kg.

· Training will be provided.

· Able to commit overtime when needed.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Working Timing: Retail Hours (5 days per week included weekend)

Salary: Basic + Commission

Working Location: Candidate will be assign based on outlet’s headcount & candidate's location

Job Responsibilities

• Greeting customers and providing a positive and welcoming experience.
• Assisting customers in locating products or services.
• Answering questions and providing information about products or promotions.
• Resolving customer complaints or directing them to a manager when necessary.
• Arranging and organizing merchandise on the sales floor.
• Ensuring that products are properly stocked and neatly displayed.
• Updating displays to highlight promotions or seasonal items.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Accounting Duties:

• Assist with daily bookkeeping, including recording and processing invoices, expenses, and receipts.
• Support the preparation of monthly financial reports and reconciliations.
• Monitor accounts payable/receivable to ensure timely payments and collections.
• Assist in preparing documentation for audits or tax-related processes.

Administrative Support:

• Perform general office duties, such as data entry, filing, and maintaining organized records.
• Manage office supplies and ensure the pantry is well-stocked and organized.
• Provide support to team members for other ad-hoc administrative tasks as required.

Qualifications & Skills:

• Prior experience in accounting or bookkeeping roles is preferred.
• Basic understanding of accounting principles and proficiency in accounting software (e.g., QuickBooks, Xero, SAP) is an advantage.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Strong attention to detail and accuracy in financial and administrative tasks.
• Ability to manage time effectively and work independently with minimal supervision.
• Excellent communication and organizational skills.

Working Conditions:

• Part-time role: 3 working days per week (schedule to be agreed upon).
• Comfortable office environment with occasional hybrid options, if applicable.

• Work Location :Orchard (Wisma Atria)
• Salary: Basic $1800 + Allowances + Commission
• Working Hours : 5 days (2 full shift & 3 normal shift)

Requirements:

• With fashion retail working experience

Key Responsibilities:

• Ensure store cleanliness and tidiness
• Support daily store operations
• Maintain floor display area
• Provide excellent customer service according to company service standards
• Develop and maintain good relationships with customers
• Work as a team to achieve daily and monthly sales targets

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days: 5.5 Days Rotating Shifts including Weekend (12pm-8pm)
• Working Location: Bugis
• Starting Salary: $1850

Responsibilities & Duties:

• Welcome and greet customers
• Ensure high levels of customer satisfaction through excellent sales service
• Promote products and handle customer enquiries
• Provide fashion style advice to customers
• Manage online sales platforms including LIVE sale on TikTok and Instagram
• Handle cashiering duties
• Assist in backroom duties and fulfilment of online orders
• Work together with the team to ensure that daily and monthly sales target is achieved
• Prepare store for daily operations
• Maintain a fully stocked store
• Maintain cleanliness of the retail floor
• Keep up to date with product information

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Day-to-Day Secretarial Support: Managing calendars & meetings, scheduling and organising in-person/ virtual appointments & engagements, business/personal travel arrangements, filing of documentations including expense claims etc
• CommunicationManagement: Handle incoming calls and confidential documents.
• Administrative Support: Filing of documentation, expense claims etc
• Meeting Coordination: Liaise with internal and external executives to coordinate in-person and virtual meetings.
• Event Assistance: Working together with other secretarial colleagues to ensure the success of off-site events
• Travel Planning: Handle end-to-end travel arrangements, including visa processing, scheduling, and itinerary for principal and accompanying members
• Other adhoc duties as assigned

Job Requirements

• Min Degree in any fields
• Excellent in using Microsoft Office and other office technology.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Outbound Service Call Representative (No sales/telemarketing, purely a Service call)

Role Overview:

Our client is seeking dynamic and customer-focused individual to join their team as an Outbound Service Call Representative.

The primary responsibility of this role is to deliver a positive and professional customer experience while adhering to service standards.

The ideal candidate should have a passion for excellence and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Conduct outbound service calls to provide a professional and exceptional customer experience.

• Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.

• Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.

• Engage proactively in processing and administration tasks, ensuring accurate and timely execution.

Required Qualifications:

• Demonstrated experience in conducting outbound calls and providing excellent customer service.

• Proven ability to meet service levels, handle customer requests, and adhere to turnaround times effectively.

• Strong organizational skills to handle ancillary and administrative tasks.

Preferred Skills and Experience:

• Minimum 1 year of experience in customer service, telemarketing, or call centre operations.

• Exceptional communication skills and the ability to handle high call volumes.

• Adaptability to work effectively in a fast-paced environment.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

ABOUT THE ROLE

As an Assistant Manager (Tech-Biz), you will play a crucial role in developing industry collaborations and driving innovation! You will engage with companies, understand industry needs and formulate strategic plans for impactful outreach. If you are passionate about engaging with companies and building meaningful partnerships, this is the role for you.

JOB DESCRIPTION

• Engage various government agencies, TAC and companies to understand industry needs and technology requirements, and to collate the industry intelligence for the institute.
• Formulate a comprehensive industry development strategy and engagement plan for an assigned Industry Initiative to effectively reach out to the industry.
• Execute industry engagement plans and drive initiatives to establish strong collaborations with companies, facilitating successful technology transfers.
• Organise industry-sharing events such as seminars, roundtable discussions, and workshops to outreach to the industry , foster meaningful connections with the industry and secure research collaboration projects
• Meet Industry KPI: Grow SIMTech Industry Revenue, Industry in-kind contribution, Licensing revenue, competitive funding, publicity of successful implementation of SIMTech solutions
• Collaborate with the Course Leader to formulate and initiate training courses tailored to the industry’s needs, by providing market intelligence information, competitive analysis and gap analysis.
• Support the Research Groups in industry-related engagements for competitive project formulation and seamless execution.
• Take charge of the business and legal documentation for projects, including liaising with companies and alignment with internal stakeholders.
• Cultivate and maintain strong relationships with industry partners and take charge of business aspects in ongoing projects.

JOB REQUIREMENTS

• Bachelor's degree in Engineering or Science.

• Demonstrated ability to organize and execute industry outreach activities to generate industry interest to secure successful collaborations.

• Bonus: With industry experience in Manufacturing or R&D sectors. Additional qualifications in Business will be considered a plus.

We value the following soft skills:

• Strong Strategic Planning skills to develop business

• Strong relationship-building skills to foster successful collaboration

• Excellent communication and interpersonal skills

• Good customer relationship and management skills.

• Good market research skills to identify opportunities for SIMTech

• Willing to take on tasks beyond the job description.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

Location: Jurong East
Salary:

• $2,350/month (Diploma)
• Up to $2,700/month (With Experience)

Responsibilities:

• Compile daily reports on Dengue cases and staff attendance.
• Procure supplies for the department via the procurement portal.
• Maintain and manage department stock (stationery, copier paper, etc.).
• Track and update Emergency Department (ED) inventory, staff deployment, and attendance.
• Handle GP referrals, letters, and ensure accurate tagging in EPIC.
• Process staff claims, update biometric records, and perform administrative tasks.
• Coordinate meetings, process e-pay requests, and manage office functions.
• Other duties as assigned by the department.

Requirements:

• Diploma holder with relevant experience.
• Available for a 6-month contract position.
• Proficient in Excel and handling numbers.
• Comfortable making calls to patients/organizations for outstanding payments.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duties & Responsibilities

• Handle emails, inquiries, and incoming calls as necessary.
• Manage and organize project-related documents, including contracts, proposals, and reports.
• Assist with the preparation of reports
• Assist with the preparation of quotation
• Maintain accurate records of contract-related correspondence and documentation.
• Conduct occasional travel to project sites for on-site project management oversight and coordination.
• Assist in general administrative tasks such as filing, scanning, and office supply management.
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Job Responsibilities

· Manage the daily operational activities and oversee the store

· Attending to walk-in customers in a prompt and friendly manner

· Maintaining the overall cleanliness and tidiness of the shop

· Cashiering, arranging and replenishing of goods

Job Requirements:

· 6 days work week (PH/Weekends Included)

· No prior sales experience is required

Responsibilities:

• Inspect and verify incoming stock, ensuring items are in good condition and match order specifications before recording them.
• Handle the loading and unloading of stock efficiently.
• Accurately pick, pack, and label items for dispatch, ensuring timely preparation for delivery based on customer orders.
• Collaborate with the Sales Department to meet sales order requirements and ensure prompt dispatch.
• Conduct regular and organized stock takes to maintain inventory accuracy.
• Maintain a clean, organized, and safe warehouse environment for all team members.
• Perform additional ad-hoc tasks as required to support warehouse operations.

Requirements:

• GCE O Level certification or higher.
• Minimum of 3 years of experience, or more, in the logistics industry.
• Proficient in using Inventory Management Systems and other computer applications.
• Solid understanding of logistics operations and processes.
• Forklift license/certification (if applicable).
• Ability to operate an overhead crane.
• Strong attention to detail, with the ability to follow procedures meticulously and complete reports or documents accurately.
• Good communication skills.
• Able to commit 5.5day workweek
• Location : Tuas Crescent

Job Description:

• Support and prepare claims to Contract Manager
• Support, review and assess subcontractor’s and supplier’s progress claims
• Support and carry out project materials sourcing, procurement and also assist with minor purchases
• Assist with administrative tasks as and when required

Requirements:

• 1 to 2 years working experience in a construction industries (fresh graduates are welcome to apply)
• ITC, Diploma in quantity surveying or any engineering discipline
• Mechanical &Electrical Quantity Surveyor is an advantage

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays