Total 16 Senior Executive branch manager job vacancies in d02 anson tanjong pagar

Job Summary

To provide support to branch services

Functional

• Perform teller duties in branch, including to handle counter transactions in Cash & Cheque - withdrawal/Deposit, issuing of Cashier’s’ Order issue and Auto Financing Payment
• Perform Fixed deposit transactions processing and monitor income, repayments, break costs.
• Perform internal Fund Transfer, FX transactions, cheque book issue
• Customer Account closure and static data update
• To provide counter services to customers and customer’s enquiries
• Verification of Hire Purchase Agreement for HLBB customers
• Provide efficient and customer-focused service to meet customers’ needs and exceed expectations;
• Provide inputs into operation processes and workflows to deliver efficiently and mitigate risk.
• Escalate potential operation issues, provide recommendations and suggestions to the direct manager;
• Responsible to prepare/update operational procedures to reflect changes to policies/regulations and in current practice
• Work as a team to achieve business objectives, performing other duties and functions as assigned for supporting the branch
• Report suspicious transactions to proper channels
• Assist and participate in ad-hoc projects
• To carry out any other duties as directed by Management

Education/ Qualification

• Diploma/Bachelor Degree preferably major in Banking & Finance

Experience

• At least 4 years of relevant work experience in a Banking and Financial Institution.
• Well versed in lending middle office operations as well as familiar with the related front to end workflows essential
• Strong analytical and problem solving skills essential
• Able multi-task and thrive in a fast-paced work environment
• Meticulous, with an eye for detail.
• Good communication skills, both verbal and written
• Strong finance and accounting background
• Knowledge in fixed deposits would be advantageous.
• Some experience in remittance to cross-cover for team members

Functional Responsibilities

• Perform teller duties in branch, including to handle counter transactions in Cash & Cheque -withdrawal/Deposit, issuing of Cashier’s’ Order issue and Auto Financing Payment;
• Perform Fixed deposit transactions processing and monitor income, repayments, break costs.
• Perform internal Fund Transfer, FX transactions, cheque book issue;
• Customer Account closure and static data update;
• To provide counter services to customers and customer’s enquiries;
• Verification of Hire Purchase Agreement for HLBB customers;
• Provide efficient and customer-focused service to meet customers’ needs and exceed expectations;
• Provide inputs into operation processes and workflows to deliver efficiently and mitigate risk.
• Escalate potential operation issues, provide recommendations and suggestions to the direct manager;
• Responsible to prepare/update operational procedures to reflect changes to policies/regulations and in current practice;
• Work as a team to achieve business objectives, performing other duties and functions as assigned for supporting the branch;
• Report suspicious transactions to proper channels.
• Assist and participate in ad-hoc projects

Experience/Requirements

• At least 2 years work experience in the banking industry
• Well versed in lending middle office operations as well as familiar with the related front to end workflows essential
• Strong analytical and problem solving skills essential
• Able multi-task and thrive in a fast-paced work environment
• Meticulous, with an eye for detail.
• Good communication skills, both verbal and written
• Strong finance and accounting background
• Knowledge in fixed deposits would be advantageous.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Your Experience

Minimum (Must Have)

• Minimum 5 years of experience in a Technical Support environment
• Expertise with Network Protocols and Technologies, such as TCP/IP, DNS, IP routing, HTTP/HTTPS, Remote Access VPN solutions, IPSEC, PKI & SSL, Authentication Protocols (LDAP, RADIUS, etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Flexibility to work shifts including afternoons, evenings, weekends, and public holidays

Preferred (Nice to Have)

• Attention to detail, fast learner and excellent communication skills - Be able to communicate technical information in a simplified, easy to understand manner
• Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering
• Virtualization experience (AWS, Azure, VMWare, OpenStack)
• Experience working with a multi-factor authentication (MFA) security system (tokens, certificates, CAC cards, and similar)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products
• Experience working with Firewall Central Management Systems
• Experience with Windows and MAC OS (Debugging, Editing Registries, Plist, etc.)
• Mandarin, Japanese or Korean language skills would be advantageous, but not required.

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.

You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Recruitment of China Classification Society Singapore Branch:

Position: Senior surveyor

Job responsibilities and job descriptions:

1. Engaged in the survey of newbuilding ships, survey and audit of operating ships and offshore units, audit and certificate of suppliers, and survey of marine and offshore products;

2. Provide technical support and deal with technical problems encountered in branch inspection and audit activities;

3. Provide technical support and technical training services to customers and actively solve practical technical problems for customers;

4. Complete the training work according to the training plan and pass the examination;

5. Timely and accurately issue various certificates, survey reports and file survey files.

Job requirements:

Education:

Bachelor degree or above in shipbuilding, maritime affairs and marine engineering major

Language requirements:

English shall be fluent in listening, speaking, reading and writing.

Because of the need to face a large number of Chinese customers and Chinese flag ships, Chinese shall also be fluent in listening, speaking, reading and writing.

For non- English teaching undergraduates, English should have at least CET-4 and above qualification certificates or other equivalent English proficiency certificates. For English teaching undergraduates, O level Higher Chinese should be at least A2, Normal Chinese A1 or other equivalent Chinese proficiency certificates.

Work experience:

At least 10 years on-site inspection experience in IACS member classification societies

Qualification certificate:

At the same time, it has the qualifications of new shipbuilding survey, operating ship survey and audit, and marine product survey recognized by IACS member classification societies

Competency requirements:

It is necessary to master the requirements of IMO conventions, classification society rules, and various survey and audit requirements and procedures. The interview exam shall be passed

Good health and physical energy, able to get on and off the ship skilfully at the anchorage

Working hours:

Every Monday to Friday, from 9:00 to 18:00, it is necessary to work overtime frequently at night, on weekends and on public holidays.

Remuneration:

Salary: 8000-12000 SGD/ month Allowance: 500-1000 SGD/ month

Without overtime pay, overtime work on public holidays can be granted another day off in lieu.

Contact information:

If you are interested, please send the resume in both Chinese and English and your personal contact information to [email protected] , only shortlisted candidates will be contacted.

Job Description:

• Prepare Facility Letter and other credit-related documentation.
• Check credit facility and collateral documentation accuracy and completeness and lodge in the bank’s system
• Check and verify constitutional documentation and other documentation submitted by clients
• Facilitate loan drawdown including but not limited to checking drawdown conditions and Conditions precedent satisfied, liaise with other departments in completing bank’s drawdown procedure and loading of limits (and other related information) in bank’s system
• Check, prepare and handle collateral set up and cancellation/release.
• Oversee the key-in register of credit facility and collateral systems. Ensure clients’ information in the bank’s system are up-to-date and properly maintained.
• Follow up on all post-drawdown conditions and conditions subsequent.
• Track post-lending and post-approval covenant testing and condition fulfilment and maintain in credit system
• Maintaining of credit file and documentation filings.
• Regulatory and Internal Reporting and Other matters as required by the branch manager or line manager.

Job Requirement:

• Degree in Banking and Finance or Business Administration
• Minimum 5 years of relevant working experience

Job Description

• Administer employee compensation and benefits programs, ensure compliance with all applicable laws and regulations regarding compensation and benefits and in accordance to Bank's policies
• Perform monthly payroll
• Responsible for statutory payment submission and claims (CPF, FWL, IRAS (IR21, IR8A), NS claims, Government-Paid maternity, Paternity and childcare Leave)
• Responsible for employment related issues such as creation and maintenance of employees record, and applications such as renewal, cancellation and tax clearance for foreign employees.
• Liaise with Head Office HR teams on HR and personnel related matters and ensure execution is in compliance with local laws and regulations and in accordance to the Bank’s policies
• Liaise with external tax consultant on any tax returns related matter for expats
• Manage insurance matters, such as new hires and dependents enrolment, resignees removal from insurance portal, attend to employees enquiries, and liaise with broker on any related matters.
• Prepare HR reporting and any other requirements by authorities (MAS, MOM, CPF) and Head Office
• Manage the entire recruitment process, including sourcing, interviewing, and selecting candidates, including working with selected Recruiters
• Perform onboarding (reference checks) and off-boarding of employees
• Responsible to monitor all personnel matters such as employee's welfare, attendance, leaves, discipline, benefits and compensation, training, claims and other HR administration functions
• Maintain company organization charts
• Develop, review, and maintain the HR policies and procedures, Employee Handbook, and all HR forms/documents of the company to ensure that it meets the requirements of Employment Law
• Manage employee relations issues and address employee concerns and grievances, provide guidance and support to employees on HR-related issues
• Assist on HR and personnel related matters as assigned

Job Requirement

• Bachelor’s Degree holder and above, with at least 5 years of HR relevant experience.
• Candidates who are familiar with the applicable HR regulations (e.g. Employment Act and Employment of Foreign Manpower Act) and industry best practices are highly preferred.
• A team player with positive work attitude, willingness to learn and strong compliance awareness.
• Effectively bilingual in English and Mandarin as the role requires written and verbal communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan.

Job Description:

This job will cover both Corporate Credit Admin and Private Wealth Credit Admin, giving the potential candidate a wide range of exposure. Scope involves the below but not limited to:

• Preparation to verification of Facility Letter and other credit-related documents, ensuring the approved terms and conditions are correctly stated in facility letter and thereafter granting facility in system.
• Maintenance and ensuring the accuracy and completeness of facilities granted in system.
• Facilitate loan drawdown including but not limited to checking drawdown conditions and precedent condition satisfied, liaise with other departments in completing bank’s drawdown procedure in system.
• Maintain Credit System on post-lending/post-approval conditions and monitor the portfolio on all post-drawdown conditions and conditions subsequent.
• Manage daily margin call and limit excesses.
• Handle collateral set up and cancellation/release in system.
• Oversee the key-in register of credit facility and collateral systems; ensuring clients’ information in the system are up-to-date and properly maintained.
• Maintain proper safekeeping of credit file and documentation.
• Liaise with internal & external legal counsel on foreign Legal Opinions and registration of security charge.
• Prepare and submit recommendation on Loan-to-Value (LTV) ratio for specific product types of any exceptional request in accordance with LTV framework.
• Prepare MAS reports and other MIS reports as required.
• Perform testing on system enhancement.

What we are looking for:

• Degree in relevant discipline from a recognized university.
• Good knowledge in financing products such as property and insurance.
• Basic knowledge of excel functions (VBA Macro preferred).
• Minimum 5 years of experience in Corporate Banking or Private Banking.
• Good communication and organization skills, with the ability to interact with our Head Office colleagues in Taiwan.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
  

Minimum Qualifications

• At least 4 years of technical support experience in the network security industry
• Experience with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Knowledge of Security services (IDS/IPS, Firewalls etc.)
• Ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Ability to communicate fluently, both written and verbal, in Mandarin and English
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)

Preferred Qualifications

• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products
• Willing to work in flexible and varying shift times including weekends and evenings
• Ability to travel to customer sites in the event of a critical situation to expedite resolution as required (if needed)
  

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Reference #: 3126747

Job Description

(a) Preparation and checking of the Branch’s MAS regulatory reports and make adjustments, where required. Work with Head Office teams and system vendor to maintain an automated solution for MAS Regulatory Reporting.

(b) Assist with monitoring of daily regulatory ratios and requirements for the branch (e.g. Asset Maintenance Ratio, MLA & MCB) and preparation the daily regulatory reports.

(c) Assist with preparation of journal entries and detailed subaccount ledgers. Ensure adherence with Accounting Policy and Head Office requirements including performing checks on invoices and receipts for payments.

(d) Review of Nostro reconciliations and ensure timely resolution of unreconciled items.

(e) Assist the Department Head in taxation matters, including corporate tax computation and GST related matters.

(f) Provide the Head Office with financial data, including ratios for assets-liabilities position monitoring, Head Office regulatory requirement and ad hoc requests for financial information

(g) Assist in the preparation of year-end Financial Statements and the provision of supporting documents to auditors.

(h) Assist the Department Head to consolidate operating budgets for the branch. Review detailed subaccount ledgers of business expenses.

(i) Assist the Department Head in process improvement initiatives and other financial reporting matters as requested.

Requirements

Experience in Singapore bank regulatory and financial reporting preferred.

Bachelor's degree in Accounting, Finance or Business

Good Excel skills

Able to work independently and with multiple stakeholders

Positive attitude, good team player and wiliness to collaborate within and across teams

Good communication skills, with ability to communicate well with various stakeholders, including Head Office teams in Taiwan.

Recruitment of China Classification Society Singapore Branch:

Position: Senior surveyor

Job responsibilities and job descriptions:

1. Engaged in the survey of newbuilding ships, survey and audit of operating ships and offshore units, audit and certificate of suppliers, and survey of marine and offshore products;

2. Provide technical support and deal with technical problems encountered in branch inspection and audit activities;

3. Provide technical support and technical training services to customers and actively solve practical technical problems for customers;

4. Complete the training work according to the training plan and pass the examination;

5. Timely and accurately issue various certificates, survey reports and file survey files.

Job requirements:

Education:

Bachelor degree or above in shipbuilding, maritime affairs and marine engineering major

Language requirements:

English shall be fluent in listening, speaking, reading and writing.

Because of the need to face a large number of Chinese customers and Chinese flag ships, Chinese shall also be fluent in listening, speaking, reading and writing.

For non- English teaching undergraduates, English should have at least CET-4 and above qualification certificates or other equivalent English proficiency certificates. For English teaching undergraduates, O level Higher Chinese should be at least A2, Normal Chinese A1 or other equivalent Chinese proficiency certificates.

Work experience:

At least 10 years on-site inspection experience in IACS member classification societies

Qualification certificate:

At the same time, it has the qualifications of new shipbuilding survey, operating ship survey and audit, and marine product survey recognized by IACS member classification societies

Competency requirements:

It is necessary to master the requirements of IMO conventions, classification society rules, and various survey and audit requirements and procedures. The interview exam shall be passed

Good health and physical energy, able to get on and off the ship skilfully at the anchorage

Working hours:

Every Monday to Friday, from 9:00 to 18:00, it is necessary to work overtime frequently at night, on weekends and on public holidays.

Remuneration:

Salary: 8500-9000 SGD/ month Allowance: 500-1000 SGD/ month

Without overtime pay, overtime work on public holidays can be granted another day off in lieu.

Contact information:

If you are interested, please send the resume in both Chinese and English and your personal contact information to [email protected] , only shortlisted candidates will be contacted.

Job Description:

• Prepare Facility Letter and other credit-related documentation.
• Check credit facility and collateral documentation accuracy and completeness and lodge in the bank’s system
• Check and verify constitutional documentation and other documentation submitted by clients
• Facilitate loan drawdown including but not limited to checking drawdown conditions and Conditions precedent satisfied, liaise with other departments in completing bank’s drawdown procedure and loading of limits (and other related information) in bank’s system
• Check, prepare and handle collateral set up and cancellation/release.
• Oversee the key-in register of credit facility and collateral systems. Ensure clients’ information in the bank’s system are up-to-date and properly maintained.
• Follow up on all post-drawdown conditions and conditions subsequent.
• Track post-lending and post-approval covenant testing and condition fulfillment and maintain in credit system
• Maintaining of credit file and documentation filings.
• Regulatory and Internal Reportings and Other matters as required by the branch manager or line manager.

Job Requirement:

• Degree in Banking and Finance or Business Administration
• Minimum 5 years of relevant working experience

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
  

Qualifications

Your Experience

• More than 5 years of customer-facing technical support experience
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent Chinese & English written and verbal communication skills are required
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus
• Willing to work in flexible and varying shift times including weekends and evenings is a plus
• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Job Description

• Administer employee compensation and benefits programs, ensure compliance with all applicable laws and regulations regarding compensation and benefits and in accordance to Bank's policies
• Perform monthly payroll
• Responsible for statutory payment submission and claims (CPF, FWL, IRAS (IR21, IR8A), NS claims, Government-Paid maternity, Paternity and childcare Leave)
• Responsible for employment related issues such as creation and maintenance of employees record, and applications such as renewal, cancellation and tax clearance for foreign employees.
• Liaise with Head Office HR teams on HR and personnel related matters and ensure execution is in compliance with local laws and regulations and in accordance to the Bank’s policies
• Liaise with external tax consultant on any tax returns related matter for expats
• Manage insurance matters, such as new hires and dependents enrolment, resignees removal from insurance portal, attend to employees enquiries, and liaise with broker on any related matters.
• Prepare HR reporting and any other requirements by authorities (MAS, MOM, CPF) and Head Office
• Manage the entire recruitment process, including sourcing, interviewing, and selecting candidates, including working with selected Recruiters
• Perform onboarding (reference checks) and off-boarding of employees
• Responsible to monitor all personnel matters such as employee's welfare, attendance, leaves, discipline, benefits and compensation, training, claims and other HR administration functions
• Maintain company organization charts
• Develop, review, and maintain the HR policies and procedures, Employee Handbook, and all HR forms/documents of the company to ensure that it meets the requirements of Employment Law
• Manage employee relations issues and address employee concerns and grievances, provide guidance and support to employees on HR-related issues
• Assist Department Head and Branch Manager on HR and personnel related matters as assigned

Job Requirement

• Bachelor’s Degree holder and above, with at least 5 years of HR relevant experience.
• Candidates who are familiar with the applicable HR regulations (e.g. Employment Act and Employment of Foreign Manpower Act) and industry best practices are highly preferred.
• A team player with positive work attitude, willingness to learn and strong compliance awareness.
• Effectively bilingual in English and Mandarin as the role requires written and verbal communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan.

Job Description

(a) Preparation and checking of the Branch’s MAS regulatory reports and make adjustments, where required. Work with Head Office teams and system vendor to maintain an automated solution for MAS Regulatory Reporting.

(b) Assist with monitoring of daily regulatory ratios and requirements for the branch (e.g. Asset Maintenance Ratio, MLA & MCB) and preparation the daily regulatory reports.

(c) Assist with preparation of journal entries and detailed subaccount ledgers. Ensure adherence with Accounting Policy and Head Office requirements including performing checks on invoices and receipts for payments.

(d) Review of Nostro reconciliations and ensure timely resolution of unreconciled items.

(e) Assist the Department Head in taxation matters, including corporate tax computation and GST related matters.

(f) Provide the Head Office with financial data, including ratios for assets-liabilities position monitoring, Head Office regulatory requirement and ad hoc requests for financial information

(g) Assist in the preparation of year-end Financial Statements and the provision of supporting documents to auditors.

(h) Assist the Department Head to consolidate operating budgets for the branch. Review detailed subaccount ledgers of business expenses.

(i) Assist the Department Head in process improvement initiatives and other financial reporting matters as requested.

Requirements

Experience in Singapore bank regulatory and financial reporting preferred.

Bachelor's degree in Accounting, Finance or Business

Good Excel skills

Able to work independently and with multiple stakeholders

Positive attitude, good team player and wiliness to collaborate within and across teams

Good communication skills, with ability to communicate well with various stakeholders, including Head Office teams in Taiwan.

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
  

Qualifications

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

JOB: Sales Coordinator

*JAPANESE & ENGLISH SPEAKER IS REQUIRED.

・Assistance of Senior executive(Local Japanese speaker) to work procedure smoothly.

・Making quotations to customer’s enquiries, including emails & calls to customers on job requirements & delivery schedule.

*Communicate with Japan office (Shipping dept, Sales team, technical dept) often.

・Follow-up sales after submitting quotations.

・Internal arrangements after receiving an order and coordinate with the customer for delivery.

・Making customs clearance documents for export and making Invoice to customers.

・Sending shipping slip to customers & forwarders.

・Receiving proof of delivery to proceed making TAX INVOICE.

・Follow up on overdue payments and reminders.

・Able to work under tight deadline and pressure.

・In addition, the Company may require you to perform other duties.

JOB REQUIREMENT

- Business level Japanese(Equivalent to JLPT 2)

- Business level English

- At least 3 years to 5 years of working experience. (No requirement of working maritime industry)

- Good Excel skill.

- Good communication skills