Total 2,595 Others/Any call center job vacancies in Singapore

Job Scope:

* Handle general enquiries related to the Client's products and services.

* Address customer complaints and feedback promptly and effectively.

* Provide support to customers regarding online transactions, delivery of goods, and returns.

* Offer technical support to customers experiencing difficulties with accessing or using the Client's digital platforms or online services.

* Conduct outreach to customers for purposes such as payment reminders or collecting instructions for damaged items.

* Adapt to peak periods occurring between September and December, during the Client's eCommerce campaign periods.

* Utilize multiple communication channels, including customer service hotline, email, online contact forms, social media platforms and potentially activated chat function on the Client's website, to engage with customers and provide support.

Responsibilities

• Responsible for Line sustaining activities and new device process development/evaluation for wet related processes
• Support NPI for any gap analysis and new device safe launch monitoring
• Wet Process recipe creation based on device requirements
• Perform wet process window study and provide improvement plan to reduce OOC and improve CPK
• Lead continuous improvement projects & device qualifications using APQP approach
• Work with Quality Management department to address customer inquiries and issues.
• Execute CIP (Continuous Improvement Program) or manage projects that contribute to improved yield & cost efficiency
• Characterizing wet process and ensure SPC is well maintained and under control
• Start up and qualify new wet processes/material and new equipment within the scheduled timeline
• Work with RnD for new technology roadmap and report the evaluation results in a timely manner
• Update specifications/ documentation to meet TS16949 Quality Standard requirements (Work instruction, pFMEA, OCAP)
• Involvement in Smart Factory (Scope inspection, AI ADC for AOI, Hand Free automation)

Requirements:

• Degree in Engineering or Science
• At least 3 years of experience in the semiconductor manufacturing industry with wet process such as electrochemical plating, wet etching etc
• Statistical (SPC) and analytical skills (problem solving methodologies) are essential
• Application of quality and SPC tools at work - FMEA, DOE, SPC, etc

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Summary :

• Basic up to $6000
• Company with great career growth

Job Scope :

• Develop and implement effective sales strategies to achieve company targets.
• Lead and manage the sales team, providing guidance, training, and performance evaluations.
• Monitor and analyze sales performance metrics, adjusting strategies as needed.
• Build and maintain strong relationships with key clients and stakeholders.
• Oversee the development of sales plans, budgets, and forecasts.
• Collaborate with marketing and product teams to ensure alignment with sales objectives.

Job Requirement:

• Candidates with related experiences and background studies are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Customer Relations Officer (Call Centre)

• 1 year renewable contract
• Work location: CBD area
• Working hours: Shift work, weekend work required, 8.00am - 5.30pm / 8.30am - 6.00pm, off on PH
• Multiple headcounts available
• Competitive remuneration package (Allowances + Bonus)

The Opportunity

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer's needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to:
  1. Cards related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  2. Filing of claims for customer (i.e over-deduction/double deduction)
  3. Point to point enquiries from customer
  4. Simple Technical issue
  5. Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Your Background

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision
• Training will be provided.

EA Reg no: R1762272 | EA Licence Number: 08C5248

Peoplebank Singapore Pte Ltd