Total 2,791 call center job vacancies in Singapore

Salt is looking for a Data Center Operations Assembler on a 6 months contract for a leading client. In this role you will provide support for the ongoing operations in client's data centers located at 22 Loyang Drive , North-East, Singapore. You will replace parts, run cable, populate and depopulate racks, swap tapes and other various manual operations related tasks. You will also work as a member of a larger, coordinated team.

Key Responsibilities:

Transfer tools, parts, equipment, and supplies to and from work stations and other areas.

Maintain cleanliness of working environment Assemble/disassemble and populate/depopulate equipment racks.

Disassemble broken or failed hardware equipment and replace parts per defined process using hand and / or power tools

Run/install ethernet and fiber optic cable per defined process

Operate barcode scanners and associated software tools

Follow detailed instructions and perform other tasks as directed.

Must possess a positive attitude and be be able to work well within a team oriented environment

Minimum Qualifications:

High school diploma. In lieu of education, 2 years of relevant experience. 3 years of general work experience in some skilled (non-technical) field Speak and write English and fluently and idiomatically.

Strength: Medium to heavy materials handling required e.g. lifting, pushing/pulling, etc. Must be able to exert muscle force to lift at least 50 lbs (23 kg)

Preferred Qualifications:

Stamina: Must be able to exert yourself physically over extended periods of time including frequent bending, kneeling, climbing, pushing / pulling and lifting

Manual dexterity: Must be able to perform component level repairs on equipment

Comprehension: Must be able to understand and execute frequent oral and written instructions

Attitude: Must possess a positive attitude and be be able to work well within a team oriented environment Environment: Must be comfortable working in a physically demanding environment

Shift-work / Holidays: Must be willing and able to be flexible in work schedule, including working holidays and shift based schedules

If keen, please share your updated CV at [email protected] or apply directly.

(CEI No: R1654663 / EA No: 07C3147)

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Call Center Agent

Job Description:

• Japan MNC
• Basic up to $2300 + shift allowance + Flexi Benefits
• Shift Pattern - 8.30am - 8.30pm / 8.30pm - 8.30am, 12 hr rotating shift ( 4 days work per week )
• Annual Leave - 14 days +1 day each year, max 25 days
• Jurong East

Job Responsible:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers' inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.

Requirement:

• Able to perform rotating 12hours shift work, 4 days a week
• 1 years' experience in fast-paced Call Center environment
• With basic computer knowledge may apply.

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Benefits:

• Basic salary up to $2600+AWS + Bonus
• 5 days, office hours (No Shift)
• West (2 way transport)

Job Responsibilities:

• Answer incoming calls from customers, provide assistance, resolve inquiries, and make outbound calls for various purposes such as follow-ups, surveys, or sales
• Build and maintain relationships with existing and potential customers through regular communication via phone calls. Understand customer requirements, address concerns, provide technical assistance, and offer personalized solutions to enhance customer satisfaction and loyalty.
• Assist customers to process sales order & coordinate on delivery.
• Handle customer after sales service.

Job Requirements:

• Entry level is welcome, training is provided.
• Candidates with customer service/telesales/call centre experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

In this role you will provide support for the ongoing operations in our data centers. You will replace parts, run cable, populate and depopulate racks, swap tapes and other various manual operations related tasks. You will also work as a member of a larger, coordinated team.

Key Responsibilities:

• Transfer tools, parts, equipment, and supplies to and from work stations and other areas.
• Maintain cleanliness of working environment Assemble/disassemble and populate/depopulate equipment racks.
• Disassemble broken or failed hardware equipment and replace parts per defined process using hand and / or power tools Run/install ethernet and fiber optic cable per defined process Operate barcode scanners and associated software tools Follow detailed instructions and perform other tasks as directed.
• Must possess a positive attitude and be be able to work well within a team oriented environment

The Successful Applicant:

• High school diploma and at least 2 years of relevant experience. or 3 years of general work experience in some skilled.
• Must be able to exert yourself physically over extended periods of time including frequent bending, kneeling, climbing, pushing / pulling and lifting Manual
• Must be able to perform component level repairs on equipment
• Must be able to understand and execute frequent oral and written instructions
• Shift-work / Holidays: Must be willing and able to beflexible in work schedule, including working holidays and shift based schedules

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4142

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

About the Company:

For more than 100 years, out client has earned a global reputation as a pure power expert. The company's Power Systems are equipped with its innovation, including generators, transfer switches, switchgear, and controllers. Powering everything from gas stations to hotels and hospitals, as well as military operations and airports.

Basic Function:

As a Data Center Segment expert, the Sales Engineer / Manager leads and develops sales strategies to generate new business opportunities. This role involves locating, developing, defining, negotiating, and closing business relationships with key accounts, end customers, consultants, and system integrators. The ultimate goal is to achieve profitable growth by converting Data Center project pipelines into actual orders.

Key Responsibilities:

• Generate new business by contacting potential customers and analyzing market strategies.
• Collaborate with local, regional, and global teams to close new business deals.
• Maintain key relationships with end customers, influencers, and contractors.
• Build and advance sales opportunity pipelines to closure.
• Set budget forecasts and sales targets for the SEA Data Center market.
• Provide project guidance and pricing strategy to distribution networks.
• Identify strategic alliances to expand solutions and market reach.
• Provide marketing and technical support to distribution partners.
• Analyze sales and market data for senior management.
• Promote company's Power Systems at trade events and collaborate on marketing collateral.
• Be the expert in Data Center power products and solutions.

Qualifications:

• Degree in Electrical or Mechanical Engineering with at least 5 years in data center / UPS sales.
• Proven direct and channel sales track record.
• Results-driven with strong competitive spirit.
• Team player with excellent interpersonal skills.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Full Time or Part Time
- 5 Days Work (Mon~Fri)
- Working Time: Full Day 9AM ~ 6:00PM or Half Day 9AM ~ 2PM or 1PM ~ 6PM

- Performance Bonus

As our centre administrator, you will be supporting the Principal in day-to-day administration and operational support.

Roles & Responsibilities:
• Manage and record (e.g. petty cash, daily collections, centre enrolment report etc).
• Input data on ECDA website (e.g. particulars of new students).

• Assist parents in the purchase of merchandise and enrichment programmes such as uniforms, caps, books.

• Manage staff records eg, leaves and over-time.
• Issue invoice and receipts.
• Order grocery and other essential needs of the school during operation. Handle other ad-hoc duties as assigned.

Requirements:
• Min of GCE 'O’ Level with 1 year experience in any administrative field

• Proficient in MS Office (Word, Excel and PowerPoint).

• Able to multitask and work within deadline
• Possess good interpersonal, communication skills and a good team player

• Timing/Shifts: Mon - Fri (Part-time: 5.30pm to 9.30pm)
• Location: City Hall
• Salary: $1,600 (Evening Shift)

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporean might apply
• Travel in Singapore to do surveys
• Mandarin speaking is required to liaise with Chinese MNC companies to do surveys
• Proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

As a Call Centre Agent, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery)
• Make sure all guest requests and queries are responded to promptly and effectively
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained
• Ensure timely wake-up call services for hotel guests
• Be available to assist on duty in the hotels during any busy days or special events
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager

What we need from you

• Be proactive towards guests and their request
• Minimum ‘O’ Levels or equivalent
• Minimum 1 year of related work experience
• Patient and responsible to solve all problems
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance
• Be knowledgeable about Singapore and places for business travellers/ tourists

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Job Description

• Manage and track all activities from a hotline and ticketing system
• Handle faults and incidents reported by clients, vendors, and stakeholders; and ensure all issues are resolved
• Monitor data center infrastructure and support systems, reporting and escalating issues as required.
• Perform data centre operations support (e.g. on-site support, power cycling, inspections, troubleshooting, installations, etc.)
• Carry out inter/intra cabling works, onboarding, server installations, network equipment set up, parts upgrading, etc.
• Ensure that all works carried out adheres to SOPs that have been set out
• Asset and inventory management
• Provide reports and updates to stakeholders
• Any other ad hoc duties as required

Requirement

• At least a diploma from an engineering field
• 1 -2 years of experience in the data center industry
• Able to work in shifts (including graveyard shifts) and be on 24/7 standby
• Familiar with Network, System and Building Monitoring Systems alert
• Experience with operations support (e.g. hot swop, inter-rack cabling, power cycling, tape management, etc.) would be an added advantage
• Good oral and written communication skills

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Job Description

• Lead a team of technicians in managing data center operations
• Manage and track all activities from a hotline and ticketing system
• Handle faults and incidents reported by clients, vendors, and stakeholders; and ensure all issues are resolved
• Monitor data center infrastructure and support systems, reporting and escalating issues as required.
• Perform data centre operations support (e.g. on-site support, power cycling, inspections, troubleshooting, installations, etc.)
• Carry out inter/intra cabling works, onboarding, server installations, network equipment set up, parts upgrading, etc.
• Ensure that all works carried out adheres to SOPs that have been set out
• Asset and inventory management
• Provide reports and updates to stakeholders
• Any other ad hoc duties as required

Requirement

• At least a diploma from an engineering/IT field
• At least 3 years of experience in the data center industry
• At least 2 years of leadership experience in managing a support team
• Able to work in shifts (including graveyard shifts) and be on 24/7 standby
• Familiar with Network, System and Building Monitoring Systems alert
• Experience with operations support (e.g. hot swop, inter-rack cabling, power cycling, tape management, etc.) would be an added advantage
• Good oral and written communication skills

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Permanent, 5.5days, Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example permit to work, risk assessement.

Added advantage:

Data center aircon servicing

The Opportunity:

• Location: West
• Benefits: Basic + OT + AWS + VB + Shift Allowance
• One of the Largest Healthcare Organization in Singapore

The Client

Adecco is partnering with Singapore's leading Healthcare Institute to look for multiple Inbound - Customer Service Executives across Singapore.

The Job

• Handling inbound phone call to troubleshoot and solve customer queries
• Navigate through the system to support patient queries
• Managing complaints
• Knowledge of CRM Softwares

The Talent

• No Exp Required
• Minimum Requirement - Nitec
• Call Centre Experience in Healthcare is a plus

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] for a confidential chat.
• Only shortlisted candidates will be contacted.

Chai Zhenyi
Direct Line: 93447808
EA License No: 91C2918
Personnel Registration Number: R22110690

Hiring Radiographers, No On-Call Duty

Salary: Commensurate with experience (Entitled to AWS + VB)
Working Hours: 5.5 days
Location: West (Walkable distance from MRT)

Job Scope:

• Perform diagnostic imaging services
• Educate patients on examination procedures and estimated duration
• Observe radiation safety rules and exercise precautions
• Ensure quality of film, labelling, and examination codes
• Prioritize patient safety, physical, and emotional well-being
• Perform QA procedures to maintain equipment performance
• Handle ad-hoc duties as assigned

Job Requirements:

• AHPC certified
• Minimum Diploma in Radiography or Bachelor’s in Applied Science (Radiography)
• At least 2 year of experience as a Radiographer
• Experience in full-body MRI scans/ CT/ Mammography/ BMD/ X-ray

Interested candidates, please WhatsApp 8306 8605.

Only shortlisted candidates will be notified.

MTC Consulting Pte Ltd | EA Registration No.: R23116335 | Poh Sook Hooi

• 5.5 days per week
• Basic $3,800 - $4,200 (depends on experience)
• AWS + Variable Bonus
• Location - West, walkable distance from MRT
• No on-call duty

Job Responsibilities:

• Provide high-quality nursing care to the patients.
• Assist in the education of patients and ensure accurate nursing records
• Update patient's conditions to next of kin.

Job Requirements:

• Registered with Singapore Nursing Board
• Diploma in Nursing

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8605 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | EA Registration No.: R23116335 | Poh Sook Hooi

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description

• Industry/ Organization Type: Management Services Provider

• Position Title: Business Development Director

• Working Location: Central

• Working Hours: 5 days, Monday – Friday (9 am – 6 pm)

• Salary Package: Basic +Commission

• Duration: Permanent

Key Responsibilities

• Drive annual revenue growth by securing multiple significant agreements with company brands.

• Develop and implement aggressive growth strategies to meet ambitious revenue goals.

• Spearhead business development efforts, identifying new opportunities with both existing and prospective clients.

• Engage with and manage client relationships at various levels.

• Negotiate terms for new engagements and renewals.

• Collaborate with the Client Services & Rewards team to achieve project objectives.

• Cultivate and expand relationships with current clients.

• Assist the Managing Director, in forming strategic alliances and partnerships.

• Extensive knowledge of the local and international market and diverse industries.

• Skilled in managing school or any other educational feild.

• Minimum of five years of direct B2B sales experience

• Proven track record in consultative and value-added selling, particularly in HR/Tech consulting.

• Experience handling high-value sales (over $35k per sale).

• Willingness to travel frequently for regional deal-making.

Qualification:

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience:

5 years

Job Type:

Full-Time

Job Specializations:

Education/Training, Education

Please send your CV to:

[email protected]

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

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Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About the Position

SRS is currently seeking an enthusiastic, highly motivated, and capable Security Control Center Supervisor to join one of its most prestigious contracts in Singapore. The selected candidate will be exposed to a high-performance environment that is fast-paced, and dynamic; supporting the round-the-clock operations at the dedicated APAC Security Control Center.

Roles and Responsibilities:

• Report directly to the ASCC Manager and work in a team of other Supervisors, Specialists, a Security Systems Supervisor and an Intel Analyst.
• Oversee workflow, monitor and account for performance of ASCC Specialist.
• Exercise level of leadership, management and supervision.
• Ensure all functions of the APAC Security Control Center are carried out in an efficient and effective manner whilst providing maximum security support.
• Manage and coordinate security communications operations ensuring that security procedures are implemented and followed as per the ASCC Procedures (SOPs);
• Ability to perform well and maintain a high degree of professionalism and service on a routine basis, during emergency situations or under extreme pressure;
• Coordinate the daily development and dissemination of intelligence and operationally based reports to support our Global Security and regional business partners.
• Support 24/7 scheduling and coverage for the ASCC;
• Coordinate and support emergency and crisis management assets providing a timely and coherent response to incidents as they arise;
• Liaise with Regional Security Managers, Regional Intel, Regional Ops, Risk and Crisis Management and all other required company personnel to ensure that all relevant security information is disseminated in a timely manner.
• Develop a comprehensive working knowledge of all ASCC programs and procedures;
• Partner with and communicate with global security partners to conduct tactical security assessments as required, and where necessary provide feedback on proposed mitigation strategies for country and regional specific threats;
• Execute the design and implementation of project related security strategies, security policies/ standards and establish a concrete course of action for their implementation and review;
• Provide support by monitoring open sources for breaking news and current events that affect the company, its employees, and guests across Asia Pacific.
• Liaise with regional security partners to ensure that training procedures and policies are implemented within acceptable standards;
• Maintain close links with key stakeholders to ensure that all projects are implemented with the highest degree of professionalism safety and security;
• Offer management and tactical guidance.
• Support development of policy, procedures and protocols for future ASCC operational and technological integrations.
• Serves as the first responder for information by assisting employees domestically or internationally with security- or travel-related emergencies;
• Have a full understanding of the functions, roles and systems used at all sites, such as Security, Incident management & escalation, CCTV, etc.
• Provides excellent support to regional guests and employees.
• Perform other duties as assigned by ASCC Management staff or other approved Global Security management.
• Assist in the effective implementation of the regional employee travel safety and security program.
• Ensures proper distribution of notification via our Emergency Mass Notification System (i.e. Everbridge).
• Work as part of a rotating 8-hour shift schedule and ensure continuous functioning of the 24/7 center.

Basic Qualifications

• Minimum 3 years’ experience working with or in a Communications or Operations Center related operation
• Bachelor’s degree in International Relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study
• Strong interpersonal skills
• Supervisory experience in a related field desired
• The ability to receive and relay direction, and have ability to multi-task and coordinate several incidents at once
• Experience in report writing which may include incident/event analysis, regional risk and business impact analysis
• Ability to communicate effectively with all levels of personnel including key company executives
• Strong service/interpersonal skills especially during times of crisis
• Strong interest and familiarity with international current events
• Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
• Ability to make critical decisions, prioritize issues and initiate appropriate response with minimal supervision
• Sense of urgency in a 24/7 work environment for quick response to critical developing issues

Candidates with the following competencies and personal attributes are preferred:

• Master’s degree is preferred or equivalent work experience is considered
• Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
• Added advantage to have a foreign language capability

If you're interested in the above "APAC Security Control Center Supervisor" role, you may reach out to [email protected] or click on the 'Apply' function now!