Total 56 cash management officer job vacancies in D09 Cairnhill, Orchard, River Valley

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Reporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.

Your primary responsibilities include (but is not limited to):

• Rotation in the reception, concierge and executive lounge.
• According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our guests
• Handle irregularities and/or guests' feedback with accountability and in a timely manner, making appropriate recommendations.
• Supervise and manage the performance of the team - staffing, assigning of work activities, ensure consistent adherence with SOP, coach, train and conduct performance appraisal.
• Lead the team to provide lovable, real and sincere guest experiences at every touch point
• Managing the executive lounge - including breakfast, High tea and evening cocktail which includes serving of alcohol.

Candidate should possess minimum 2 years’ experience in similar capacity. You should be a dynamic and passionate individual, able to work independently under tight time lines and has excellent leadership and interpersonal skills.

This role requires you to perform rotating shifts across a 5-day week, 12 hours per shift.

We would like to hear from you if you are armed with excellent interpersonal and problem solving skills. Knowledge in OPERA system will be an added advantage.

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are seeking a motivated business analyst intern who is ready to apply knowledge of business practices and processes in a fast-paced, real-world environment. The intern will assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency. This will be a valuable experience for any student pursuing a career in business administration.You’ll work in teams of typically 3-5 members, playing an active role in all aspects of the client project engagement and project management.

Key Responsibilities

• Analyze business goals, objectives, and needs
• Help plan and design business processes and make recommendations for improvement
• Perform research and analysis in support of operations
• Assist in resolving business issues using systems and data
• Assist and support in project delivery
• Estimate costs and benefits of multiple actions and/or solutions and provide recommendations
• Help launch new initiatives
• May perform additional projects upon request

Requirements

• Business Administration or related major
• Experience with Microsoft Office
• Excellent critical thinking and problem-solving skills
• Good written and verbal communication skills
• Detail oriented, great communicator and meticulous planner
• Available to commit to a 6 months full time internship program

Benefits

• Paid internship
• Be a part of the growth team of the Singapore business
• Access to a deep bench of professional experts to work together
• Multicultural co-working space environment
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

The Role:

Project Management

• Oversee and coordinate all project deliverables, ensuring timelines, objectives, and briefs are met.
• Keep stakeholders informed of project progress and deadlines.
• Support project delivery and administration, including event preparation, stakeholder coordination, tracking, and engagement.

Content Development & Delivery

• Create clear, engaging communication materials (e.g., EDMs, newsletters, memos) to drive awareness and engagement.
• Align content with messaging goals and enhance clarity through complementary designs.
• Ensure adherence to the company's branding guidelines in internal communication designs.
• Manage and update the company's internal SharePoint platforms, including relevant team or community sites.

Procurement Support

• Assist in procurement activities, including seeking and comparing quotations per guidelines.
• Support the purchase of event prizes (e.g. vouchers).

Administrative Tasks

• Track and report on Key Performance Indicators (KPIs) for data initiatives.
• Perform other administrative duties as assigned.

Requirements:

Design Experience

• 2+ years creating effective communication materials (e.g., EDMs, newsletters, memos).
• Proficient in Adobe Creative Suite, Canva, and similar tools.
• Portfolio with 5+ work samples showcasing design and engagement projects.

Project Management

• 1+ year coordinating stakeholders and managing timelines.
• Ability to simplify complex concepts into actionable steps.
• 1+ year drafting presentation decks and communication materials.

Details:

• Working location: Outram Park
• Work arrangement: Hybrid of WFH & WIO
• Working days/ hours: Monday – Friday 8:30 AM to 6:00 PM
• Contractual period: 6 months, followed by 1 year renewal
• Start date: End January 2025

EA License No: 91C2918
EA Personnel No: R23113561
EA Personnel Name: Carin Sim

Role Description

This is a full-time on-site role as an Associate located in Singapore. You will be responsible for assisting in business management of the firm and participate in project-related activities. Your key tasks will include assisting in project management and supporting the development and implementation of strategic initiatives, and collaborating with cross-functional teams. Additionally, you will be providing business support to business units and will be taking care of all administrative functions (including office administration and finance), working closely with management across various areas. You will be taking care of accounting of related entities.

Qualifications

• Bachelor's degree in Accountancy or a related field
• Open for fresh graduates
• Accounting knowledge/experience is required
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Attention to detail and strong organizational skills
• Ability to manage multiple tasks and meet deadlines

Manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns. A career in public relations (PR) involves using all forms of medial and communication to build, maintain and manage the reputation. They must serve as the bridge between company and customer ensuring the organisation message is convey effectively across

manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns.

A career in public relations (PR) involves using all forms of media and communication to build, maintain and manage the reputation. They must serve as the bridge between company and customer ensuring the organisation message is convey effectively across

The Senior Officer, Security is responsible for protecting assigned premises, assets, and personnel. He is expected to detect and deter potential threats. His duties include performing access control, conducting security screening, attending to enquiries from stakeholders, patrolling and guarding premises, and loss prevention of guest/company assets as well as managing incidents and emergencies.

He may be required to work in rotating shifts and must be physically fit. He is expected to be vigilant, decisive, and possess effective communication skills. He must be well-groomed and pleasant when interacting with stakeholders.

Job Description

Perform access security functions
- Attend to enquiries a from guests
- Conduct security screening of visitors, property, or vehicle
- Authorise and facilitate access to property
- Arrange security rosters and duty posts to ensure all access point are being taken care of
- Assist in the manning of the Fire Command Centre

Detect security threats
- Regulate crowd and traffic in property
- Conduct security patrols in premises
- Guard premises
- Handling of suspicious persons or items or cases
- Noted and report irregularities

Manage incidents
- Assist authorities and management in enforcement
- Plan remedial action of incidences
- Request for assistance within guarded premise in the event of emergencies
- Assist in evacuation in the event of emergencies.
- Be responsible for ensuring that the information and records processed (received, created, used, stored, destroyed) on behalf of the organisation are managed in compliance with all applicable legislation, codes and policies e.g. Data Protection, Information Security and Records Management

Team mentorship
- Guide junior loss prevention officers and support them to achieve their targets

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:

• Work across reception, concierge, and executive lounge
• Welcome guests warmly and assist with arrival/departure efficiently and accurately
• Handle guest feedback with empowerment and accountability
• Exposure to F&B operations (e.g., knowledge of food, wine, clearing plates)
• Manage Executive Lounge breakfast, high tea, and evening cocktail (including alcohol service)
• Collaborate with other departments to deliver memorable guest experiences
• Gain versatility through learning opportunities in the rooms division

We will love to hear from you if you have a passion in creating experiences for our guests and is able to work independently in a fast paced environment. Prior experience is not required and this role requires individual to perform rotating shifts across a 5-day week. Able to work 03 rotating shifts.

We are seeking a qualified and service-oriented individual to join our Customer Service Department. This department focuses on delivering consumer banking products and services, including savings accounts, fixed deposits, current accounts, and remittance services.

Roles & Responsibilities

The successful candidate will perform essential back-end support functions and assist with the department’s operational activities. Key responsibilities include:

KYC & Customer Documentation

• Follow up with customers on periodic KYC review documentation.
• Liaise with customers to resolve incomplete due diligence documentation.
• Update and maintain customer information data in the bank’s systems.

Account Management

• Address customer and departmental inquiries related to account opening, closure, and maintenance.
• Support daily operations for account services, ensuring accuracy and timelu processing.

Clearing & Transactions

• Handle outward clearing, inward/outward returned cheques, e-voucher responses, and mark cheque processes.
• Manage inward clearing reports, CTS transaction backups, and e-Giro transactions.

Reporting & Compliance

• Prepare and submit reports to Head Office, Management, and regulatory bodies as required.

Projects & System Enhancements

• Contribute to department projects and participate in system enhancement initiatives to improve efficiency and service delivery.

Requirements

To be considered for this position, the candidate must have:

• A recognized Degree from an accredited institution.
• At least 1 year of banking experience, preferably in areas such as tellering, payments, or related functions.
• The ability to learn quickly and work independently with minimal supervision.
• Strong interpersonal and communication skills with a cheerful and service-oriented attitude.
• A team player mindset with adaptability to changes in a dynamic work environment.

Preferred Skills

• Detail-oriented with a focus on accuracy in data handling and reporting.
• Familiarity with KYC, AML (Anti-Money Laundering) procedures, and banking compliance processes.
• Proficiency in Microsoft Office applications (e.g., Word, Excel, and Outlook).

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Job Purpose:

To provide administrative and operational support to Relationship Managers (RMs), ensuring smooth account servicing, KYC reviews, and account monitoring while maintaining compliance with regulatory standards.

Key Responsibilities

• Assist RMs with day-to-day administrative tasks, client communication, and follow-ups.
• Support account opening, maintenance, and closure processes.
• Coordinate KYC reviews, gather required documents, and ensure timely updates.
• Monitor client accounts for unusual activity and compliance with bank policies.
• Prepare reports, manage records, and ensure data accuracy.
• Act as a liaison between internal teams to facilitate smooth operations.

Key Requirements

• Bachelor’s degree in Business, Finance, or related field.
• 2-3 years’ experience in banking, financial services, or a similar role.
• Knowledge of KYC processes, banking operations, and compliance standards.
• Strong organizational, communication, and problem-solving skills.
• Proficient in MS Office; ability to multitask and meet deadlines.

As part of the pioneer team for the new hospital and a member of the dynamic multi-disciplinary Cluster/Site Finance team, you will have the opportunity to help shape the future of sustainable healthcare for our community by being involved in:

• Formulating finance-related Process, Policies and Procedures and Standard Operating Procedures to enhance efficiency, effectiveness, and compliance.
• Establishing and driving the Financial planning and Budgeting to achieve organizational goals and priorities.
• Participating in the regular planning and meeting and activities including design workshops, IT systems implementation and user acceptance testing (“UAT”) partnering relevant internal and external stakeholders
• Monitoring actual performance against targets, identifying variances, and implementing corrective actions as needed.
• Analytics and scenario modelling for insights and trends to drive key decision
• Communication liaison among the various stakeholders, key management, and external stakeholders to facilitate necessary discussions to allow for the successful set-up of the Hospital
• Funding request for the set-up of the Hospital
• Funding utilization tracking and monitoring to ensure utilization and compliance
• Besides on-the-job training, successful candidates will be sent for relevant courses and nesting within established operations to gain hands on process experience.

Requirements

• Possess a good Degree in Business, Accountancy, Economics or equivalent.
• At least 3 years of relevant working experience.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

We are hiring Contract Facilities Management Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Responsible for the projects and addition & alteration works and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned
• Facilitate and manage assigned projects within given deadline & budget
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned

Job Requirements

• Min Diploma or Degree in Facilities Management preferred.
• Able to commence work immediately

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a European private bank specializing in private wealth management, offering tailored investment solutions and personalized financial services to private individuals.

about the job

• Examine credit requests for various credit products across APAC and Europe ensuring adherence to credit strategies, regulatory frameworks and internal policies.
• Approve, ratify or recommend credit requests within delegated authority balancing risk awareness with potential regulatory and legal implications.
• Stay updated on local credit related regulations and ensure compliance by regularly updating credit manuals and directives.
• Review and approve rectification plans for credit violations ensuring adherence to portfolio covenants and special credit terms.
• Provide training to local credit teams and ensure the implementation of updated directives in alignment with group standards.
• Continuously update knowledge of regional economic, political and financial market developments.

skills and experience required

• Bachelor's degree in Finance/Business or a related field.
• Minimum 10 years of experience in a credit risk role preferably in the private banking sector.
• Strong ability to analyze financial data and assess risks.
• Excellent verbal and written communication skills to present findings and recommendations clearly.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is an US technology company engaged in providing hybrid cloud and artificial intelligence (AI) solutions. It offers integrated solutions and products that use data and information technology (IT) in industries & business processes.

Job Details:

• Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.All commits and changes needs to be updated in SAP accordingly
• Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication
• Create and complete in SAP. The information is provided by IBM in a form of a data matrix in an excel spreadsheet.
• Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]
• Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BO
• Perform price refresh for purchase order on monthly basis
• Buy/Sell Part number set up in SSA tool and SAP MDT
• Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing
• Update the Dates of Supplies in the shipment documents to Logistics for processing
• Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers
• Maintain accurate and auditable records/database/documentation in centralize file
• Perform SOX testing
• Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

Requirements:

• Diploma / Degree in Logistics Supply Chain
• SAP knowledge is an advantage
• Strong in co-ordination skills
• Meticulous and Tech savvy
• Able to converse in English & Mandarin due to the need to liaise with Mandarin speaking stakeholders.

Please note that this is a 1 year renewable contract. Company is located at Changi Business Park.

Next Step:

If you would like to explore further, please submit your updated resume to [email protected]. Shortlisted candidates will be contacted.

Job Description:

• Developing change management (CM) strategies tailored to each digital project along with the ADKAR framework, together with project teams
• Implement (and support project teams in implementing) the planned CM strategies and track the progress to make the changes completed within the planned time frame
• Estimate the maximum outcomes of the foregoing strategies and measure the actual outcomes using the metrics such as “how quickly”, “how many” and “how well”
• Properly recognize the challenges of digital product users and give project teams ideas of creating promotion tools and refining digital products by UI/UX enhancement.
• Discuss with and direct design teams in CM team to deliver promotion tools and improved UI/UX tailored to the specific needs of each project in an efficient manner

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We are hiring a Contract Security Officer to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Scope

• Issuance of security passes / keys
• Main lobby duties
• Fire Command Centre duties
• Safe box opening
• Patient escort
• Patrolling / crowd control duties
• Incident management
• Report writing
• Perform preliminary investigations on reported incidents
• Conduct pre-deployment briefing
• Assist in deploying security officers during tour of duty
• Check workability of security equipment installed
• Perform any other tasks as assigned by superior

Job Requirements

• Senior Security Officer Certification
• Security Officer license issued by Police Licensing & Regulatory Department ( PLRD)
• WSQ Certified Security courses
• Min two years of experience as a security officer
• Able to prepare Security Incident Report
• Able to work shift pattern

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Stock Management:

* Assist in inventory tracking, including receiving, organizing, and labeling stock.

* Conduct regular stock counts and update inventory records.

* Monitor stock levels and report discrepancies or shortages.

Logistics Support:

* Maintain a tidy and organized warehouse or storage area.

General Duties:

* Undertake other tasks as assigned by the supervisor, such as administrative support, data entry, or assisting with logistics-related projects.

* Ensure compliance with safety and operational procedures.

* Assist in inventory tracking, including receiving, organizing, and labeling stock.

* Conduct regular stock counts and update inventory records.

* Monitor stock levels and report discrepancies or shortages.

Logistics Support:

* Maintain a tidy and organized warehouse or storage area.

General Duties:

* Undertake other tasks as assigned by the supervisor, such as administrative support, data entry, or assisting with logistics-related projects.

* Ensure compliance with safety and operational procedures.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Develop, analyse market trends and implement sales strategies for supermarket / petrol kiosk / convenient store accounts to achieve revenue targets.
• Build and maintain strong relationships with key decision-makers at supermarket accounts.
• Manage and grow existing business, identifying opportunities for expansion.
• Negotiate and finalize sales agreements, promotions, and joint business plans.
• Identify and pursue new business opportunities within supermarket accounts.
• Collaborate with cross-functional teams (marketing, logistics, category management) to drive sales.
• Lead, motivate, and develop a team of sales professionals.
• Provide coaching, training, and performance feedback.
• Track sales performance, analysing data to optimize sales strategies.
• Prepare and present regular sales reports to senior management

Requirement:

• Min. 3 years of sales management experience in the FMCG industry, preferably in supermarket account management with Bachelor's degree in Business, Marketing or related field will be an added advantages.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• The incumbent shall be part of the Finance Shared Services (FSS) team responsible for projects pertaining to e-forms & workflow system. The person shall work in close liaison with project managers and institution stakeholders to meet the projects’ timeline.
• Manage Fixed Assets & Accounts Receivable, Sundry Billing’s projects to meet projects’ timeline.
• Liaise with various stakeholders to collate and consolidate e-forms approving matrix, routing and system requirements, and where possible to standardize / streamline processes.
• Draft system specification documentation for new e-forms development.
• Perform end-to-end User Acceptance Testing (UAT), collect participating users’ UAT results, collect data for system tables set-up for UAT and production system.
• Monitor and ensure all UAT issues are resolved promptly by the system developer / vendor to meet the project timeline.
• Monitor project activities and its data submission are in compliance to institution’s operation requirement.
• Conduct system demos / end-user trainings as and when required.
• Handle enquiries from users on matters relating to e-forms & workflow system.
• Generate reports for dashboard and data analytic purpose.
• Other ad-hoc duties as assigned.

Requirements

• Degree in any discipline with 1-3 years of relevant experience, preferably in Finance Sector, with basic knowledge of Accounting.
• Possess strong IT skills & proficient in Microsoft Office.
• Experience in Decision software / SAP is preferred.
• High integrity, meticulous and proactive.
• Independent with the ability to work in a fast paced environment and under tight deadlines during project implementation phase.
• Proficient in articulation and presentation skills.
• Customer service orientated with good service attributes and team spirit to achieve win-win outcome

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

SWAT Mobility (SWAT) is a leading AI routing technology firm in Southeast Asia and Japan, specializing in resolving vehicle routing challenges. Committed to fostering sustainability, SWAT enhances resource efficiency and reduces carbon emissions. The company offers demand-responsive transportation solutions for the mobility industry and delivery planning for the logistics industry. Our customers are city governments, transport operators, enterprises and business owners. Our solutions aim to enhance overall efficiency and provide cost savings by optimizing transportation and delivery services. With over 10 million routes completed across eight country markets, SWAT is poised for hypergrowth across the region.

Responsibilities

Project Management

• Collaborate with the internal multidisciplinary team based globally to oversee and supervise the planning and successful delivery of the project
• Provides leadership to project management. Lead entire life cycle of system implementation projects in both waterfall and agile methods
• Responsible for delivering excellent customer experience to clients as the main point of contact and go-to person for SWAT Mobility
• Capable of managing day-to-day operational aspects of an entire project lifecycle
• Liaise with relevant stakeholders to provision development and deployment activities
• Manages the progress of the project and ensures quality, maintaining of baseline scope, time, cost and requirements

Resource management

• Ensure SWAT services run smoothly and meet KPIs, including closely tracking driver, vendor, customer support and transport operations
• Manage key stakeholder relationships with clients, participating companies, bus operators and other partners
• Continuously streamlines project management practices and improves both the efficiency of project rollout as well as the success of ongoing Business-As-Usual projects
• Propose and implement new process improvements, analytics and measurable KPIs to continuously enhance SWAT’s customer service and operations
• Provide first line service support for partners, passengers, drivers and operators including managing any in-app queries they might have
• Create and setup service sessions on SWAT’s operation interface
• Project related operations, training and testing related tasks as required
• Other ad-hoc duties as assigned on a day to day basis
• Fast to pick up product knowledge and parameters. SWAT’s product is very flexible, having good product knowledge is key to providing creative and excellent solutions to our customers
• Review and understand existing queries to improve results as needed
• Develop and maintain scripts to automate various workflows and improve project rollout efficiency

Desired Skills

• Strong communication skills; confidence to speak with clients, operators and users and explain the product
• Strong technical skills, able to understand queries, automate workflows,
  Able to build strong processes
• Loves autonomy and independence
• Loves challenges
• Team player - able to pick up the slack to ensure the smooth running of operations
• Fast learner and technologically savvy, able to pick up SWAT’s technology and new monitoring tools quickly
• Cool-headed and patient, able to maintain professionalism during times of disputes and resolve issues calmly, even when under pressure
• Passionate about customer success
• Street smart and thinks fast on your feet
• Able to do work during odd-hours when the need arises, to ensure operations are not disrupted during the entire day
• Ability to prioritize, be responsible and hands on. This is relevant both on the operation side and on the customer-facing aspects.
• Quickly able to judge when escalations are required, but decisive to solve most issues independently

Qualifications

• More than 3 years of customer facing / engineering experience for candidates with a Bachelor’s degree in Computer Science / Engineering or equivalent from a recognized university.
• Experience or education in project management would be an advantage
• Good communication skills, and strong stakeholder management abilities. Confident to liaise with senior customer stakeholders right down to giving training to end users who might not be tech-savvy
• Proficient in both English and a second language is preferred
• Proficiency or able to learn related software tools quickly (Microsoft office, JIRA, Notion,Google Gsuite etc)

• Develop, analyse market trends and implement sales strategies for supermarket / petrol kiosk / convenient store accounts to achieve revenue targets.
• Build and maintain strong relationships with key decision-makers at supermarket accounts.
• Manage and grow existing business, identifying opportunities for expansion.
• Negotiate and finalize sales agreements, promotions, and joint business plans.
• Identify and pursue new business opportunities within supermarket accounts.
• Collaborate with cross-functional teams (marketing, logistics, category management) to drive sales.
• Lead, motivate, and develop a team of sales professionals.
• Provide coaching, training, and performance feedback.
• Track sales performance, analysing data to optimize sales strategies.
• Prepare and present regular sales reports to senior management

Requirement:

• Min. 3 years of sales management experience in the FMCG industry, preferably in supermarket account management with Bachelor's degree in Business, Marketing or related field will be an added advantages.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)