Total 1,067 communications executive job vacancies in PAS-Bukit Timah CC

Responsibilities

• Oversee HR duties in an employee’s lifecycle from talent acquisition, onboarding to offboarding.
• Work closely with the hiring manager to handle end-to-end recruitment for both local & foreign candidates.
• Manage exit processes including conducting exit interview, exit clearance and prepare monthly report.
• Apply and renew work pass for employees.
• Handle employees’ general queries.
• Assist Payroll Specialist in verifying new employee records.
• Maintain accurate and up-to-date employee data in HRIS.
• MOM survey and submission of government claims.
• Responsible for training enrolment and follow up on course payment and training grants claims.
• Responsible for HR, ISO audit and related matters.
• Support HR initiatives and projects from time to time.
• Any other ad hoc duties as and when assigned.

Requirement

• Minimum Diploma/ Degree in Human Resource Management / Business Administration with at least 3 years of related experience.
• Familiar with MOM Employment Legislation.
• Knowledge of Payroll System will be advantageous.
• Good analytical skills with positive attitude to take on challenges and responsibilities.
• Able to start immediately or within short notice.

Job Title: Junior Accounts Executive (ID8229)
Location: Marymount, Singapore
Working Hours: Mon-Fri: 9AM-6PM
Salary: $2500-$3500

Job Description:
• Handle full set of accounts preparation for portfolio of clients
• Prepare monthly management accounts and quarterly GST submission
• Prepare accounting schedules for year-end finalisation/audit purpose
• Prepare unaudited financial statements
Prepare corporate/personal tax submissions
• Assist in HR matters such as calculate payroll, prepare payslips and submit CPF
• Other ad hoc/ admin duties assigned

Requirement:
• Diploma/Advanced Diploma/Degree in Accountancy
• Meticulous with an eye for details and accuracy
• Responsible and able to work independently with minimal supervision.
• Great interpersonal and communication skills, positive working attitude
• At least 1-2 years of working experience in relevant roles

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retails sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles. Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services. With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding talents
• Possess resourceful connections through various channels, including online and offline recruitment platform, employment agency, employee referrals scheme to attract a diverse pool of talents
• Take ownership of candidate experience by designing and managing it. Develop job descriptions and job postings as per job position requirements
• Work closely with hiring managers on their recruitment needs
• Facilitate the offer process by extending the offer and necessary conversation on employment terms.
• Develop talent mapping pool for all placements
• Maintain proper HR filing and documentation of paperwork
• Assist on new hire training and development programme, monthly review and tracking
• Capability to manage full spectrum of HR office/administrative functions of the department such as contract drafting, payroll, appraisal and onboarding and off boarding.
• Perform any other related duties as and when assigned by the management.

Requirement

• Candidate must possess at least a Diploma in related to Human Resource Management, Business Studies/ Administration Management or equivalent
• At least 5 years year(s) of working experience in Payroll, Recruitment and Human Resource Admin experiences
• Able to work independently in a fast-paced changing environment
• Proactive working attitude; Able to work under pressure
• Good communication skills and likes to interact with all levels of people
• Strong understanding of HR compliance and payroll processes, including MOM regulations
• Candidates with prior experience with Info-Tech HRMS will have an added advantage

Responsibilities

1. Coordinate daily front of the house and back of the house restaurant operations.

2. Deliver superior service and maximize customer satisfaction.

3. Organize and supervise shifts (morning, afternoon and midnight shift).

4. Respond efficiently and accurately to customer complaints.

5. Regularly review product quality and research new vendors.

6. Estimate future needs for goods, kitchen utensils and cleaning products.

7. Ensure compliance with sanitation and safety regulations.

8. Manage restaurant's good image and suggest ways to improve it.

9. Control operational costs and identify measures to cut waste.

10. Create detailed reports on weekly, monthly and aannual revenues and expenses.

Requirements

1. Proven work experience as a restaurant supervisor.

2. Proven customer service experience as an operation supervisor.

3. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers.

4. Familiarity with restaurant management software.

5. Strong leadership, motivational and people skills.

6. Acute financial management skills.

7. Bachelor of degree in business management; administration; hospitality management; or culinary schooling is a plus.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail, vehicle leasing, insurance, credit finance, workshop servicing, and engineering works for all commercial and passenger vehicles. Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, marine, construction, sanitation, and government services. With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Establish and maintain strong relationships with prospective clients, understanding their needs, and preferences
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease applications
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease\applications
• Stay informed about market trends, competitor offerings, and industry changes to adopt sales strategies accordingly
• Provide exceptional customer service to enhance client satisfaction and promote repeat business or referrals
• Coordinate with other departments, such as finance and administration, to ensure a smooth leasing process and address any financial or administrative matters
• Stay updated on new car models, leasing regulations, and industry developments to offer informed recommendations to clients
• Set clear daily, weekly, and monthly sales targets to measure your performance
• Being proactive in conducting monthly market research

Requirements

• Min N/O/A Level/ Diploma holders and above
• Presentable and well mannered with good punctuality
• Good communication skills, customer-centric approach
• Genuine passion for mobility
• Adaptable to changes
• Able to handle various stages of the sales process with professionalism and expertise
• Good written and spoken English to liaise with clients
• Ability to speak Japanese or Korean or any other language besides Mandarin and English is advantageous in order to deal with our corporate customers from Japan and Korea.

Perks and benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

Roles and Responsibilities

• Daily and monthly operational activities for GL functions
• Bank reconciliation and ensuring that all month–end reports are prepared accurately and timely
• Ensuring accurate and appropriate recording and analysis of revenues and expenses
• Posting and maintenance of fixed assets
• Closing of accounts (Balance Sheet, Profit & Loss & Cash Flow)
• Prepare monthly journal entries
• Any other duties as assigned by superior from time to time

Requirements

• Diploma in Finance / Accounting with at least
• Minimum 2 years of relevant working experience
• At least 1 year of audit experience required
• Proficient with Microsoft Excel
• Preferably knowledge in SAP accounting system
• Focused and able to meet deadlines
• High responsibility, team player with good initiative and interpersonal skills
• Able to work under pressure and tight reporting deadline

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Basic Monthly Salary $2000, plus transport allowance $1000

Office location: 63 Hillview Avenue #01-13 Lam Soon Industrial Building Singapore 669569

Job Description :

• Retail sales selling paint, electrical, plumbing, sanitary, household, locks products in hardware store
• Key in sales into POS system, do daily opening and closing of accounts
• Opening and closing of store
• Operate paint mixing machine
• Stock take and stock ordering
• Maintain cleanliness and housekeeping duties
• Demonstrate excellent salesmanship, maintain a positive attitude, work and collaborate effectively with person in charge
• Fulfill any additional ad-hoc tasks delegated by the superior.

Job Requirements:

• Deliver friendly and approachable customer service.
• Possess basic computer skills to operate POS system.
• Be physcially fit to carry heavy loads, eg. 20L paint cans
• Willingness to work a 6-day week and on public holidays, adhering to retail hours from 8.30am to 8.30pm, with a fixed weekday off.
• Candidates with prior retail experience, especially in hardware store/products, are preferred.
• Available to commence work immediately or within a short notice period.
• Applicants without prior experience but with a keen interest in customer service and IT proficiency are encouraged to apply.

ATTRACTIVE SALARY PACKAGE WITH COMMISSION OFFERED!

*Job posted on behalf of parent company TRIPLE 3 HARDWARE PTE LTD

Duties and Responsibilities:

• Handles guests’ laundry and staff uniform
• Counting inventory of bedsheets, towels, linen etc.
• Prepare welcome hamper for guests

Job Requirements:

• Able to work on rotating shifts, weekends and public holidays
• Cheerful personality, customer-service oriented

Required skill (s) :

• Communication skill

Benefits:

• Staff duty meal and uniform are provided.

Job Title: Sales Executive (metal finish industrial) (ID4589)
Location: Tuas
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: $4000-$5000


A specialty chemical company with strong presence in the region is looking for a Sales Executive to support and develop growth in the region.

Requirements:
The successful candidate must possess:
• At least Degree in Chemistry or similar qualification.
• Prior experience in electroplating or metal finishing industry is preferred.
• Strong communication and good interpersonal skills.
• Self-driven to excel in sale figures.

Job responsibilities:
• Analyze and understand market trends and implement marketing strategies.
• Maintaining good customer support.
• Provide technical and troubleshooting services to end users.

Job Description

Job Responsibilities:

• Responsible for copy-writing and designing of all marketing related collaterals, such as brochures, newsletters and electronic direct mailers etc.
• Provide support to Marcom Manager on all Marcom related duties such as analysis, managing of social media and media monitoring.
• Manage, plan and execute in-house guests’ events and celebrations.
• Assist in the maintenance and up-keep of contents on the Treetops website.
• Uphold duties as a Data Protection Officer to provide support in the implementation and management of the Treetops' Data Protection compliance programme.

Job Requirements:

• Diploma or Degree in Communications, Marketing or related studies
• Previous experience in a marketing and communication position would be an advantage
• Ability to design on Adobe Photoshop
• Efficient multi-tasking, self-motivated independent worker and team player
• Fluency in English and Chinese language (to liaise with Chinese speaking associates); Effectively bi-lingual.

(5-day work week)

Working hours: 8.30am to 6pm (Mon to Fri)

Duty meal is provided.

Your duties include but not limited to :

• Understand product usage and confer with customers to determine system requirements
• Preparations of proposals, deliver sales presentations, and negotiating terms of sale.
• Interpret tender documents & drawings.
• Partner with sales team to plan, prepare and execute on strategic deals to ensure sales targets are met
• Supporting marketing by attending trade shows, conferences and other marketing events.
• Follow-up on overdue accounts if any
• Maintain and develop good relationships with new/existing customers
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Job Description

Duties & Responsibilities:

General repair and maintenance of Electrical, Plumbing, Sanitary systems, Air-conditioning, Ventilation system, Mechanical Equipment and Fire protection system etc

Perform preventive maintenance work & carry out duty on modification and installation of M&E equipment and appliances

Attend to guests’ and tenants complaints

Requirements:

Candidate must possess at least NTC 3 / NITEC in Electrical/ Mechanical Engineering/ Building Services or equivalent

1 year of relevant experience in hospitality preferred

Entry level ITE candidates are welcome to apply as we will offer training

Able to commit to shifts, weekends and public holidays

Benefits: Staff duty meal and uniform are provided.

Responsibilities

• Responsible for the safety and security of Treetops' guests, employees and property;
• Monitor staff reporting on and off duty;
• Conduct audit checks of keys in the Guard House;
• Maintain a 24 hour surveillance of all work areas;
• Maintain a vigil on the closed circuit TV system and inform officers on patrol duties of any unusual happenings;
• Check all packages and passes of employees entering and leaving the building;
• Carry out monthly fire safety inspection;
• Prevent and detect any form of terrorist activity in the premises;
• Prevent and detect any illegal activities such as gambling in the premises;
• Coordinate closely with the local Police and other government agencies;
• To assist Finance Department in the daily cash count and banking services;
• To assist with luggage/porter services when needed

Benefits

• Allowances+AWS+Bonus
• Meals and Uniform provided
• Walking distance from Orchard MRT

Requirements

• Minimum GCE ‘N’ Level
• Candidates with PLRD License & WSQ Basic Security Officer certification are preferred
• Able to perform 3 rotating shifts (9 hours per shift including weekends and public holidays
• Communicate fluently in both spoken & written English
• Able to work independently with minimum supervision

Responsibilities:

• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay

Requirements:

• Good interpersonal skills and positive working attitude
• Service oriented
• A good team player
• Work with passion, zest, energy and professionalism
• Perform 3-rotating shifts, and able to work on weekends and public holidays
• Entry level Diploma holders can apply.

Staff duty meal and uniform are provided.

Please send in resume with current & expected salaries via APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.

Job Title: Admin Executive (ID8162)
Location: Potong Pasir, Singapore
Working Hour: Monday – Friday 9am – 6pm
Salary: $1800 - $2500

Job Description:
• Data entry, Filing, Binding and Preparing documents or samples for sumbission
• Manage, track and report inventory or relevant
• Following up with suppliers and vendors
• Streamline processes and procedures to support the office

Requirement:
• Pleasant personality and Team Player
• Precise and Motivated
• Good interpersonal and effective communication skills
• Good MS Office knowledge

- Obtain CEI Certification

- Incharge of telephone answering and enquiries

- Attend to walk in customer, in order to close sales transactions

- Maid counselling

- Form preparation, fill in and filing documentation

- Data scanning and updating

- Work permit application processing

- Must have good manners while attending all kind of our customer

- Must be punctual when working days

- Willing to accept any other duties assigned by the company

Job Title: Project Executive (ID8160)
Location: Potong Pasir, Singapore
Working Hour: Monday – Friday 9am – 6pm
Salary: $2500 - $3500

Job Description:
· Oversee and manage all aspects of interior design projects, including meetings, inspections, and communication with contractors, subcontractors, and suppliers.
· Conduct regular site visits to ensure compliance with contract specifications and design plans.
· Develop and implement solutions to address any issues identified during inspections.
· Communicate technical aspects of the work to all stakeholders and ensure project objectives are met.
· Prepare and submit progress reports to management.

Requirement:
· At least 1-2 years of Commercial/Retail/F&B, Interior fit-out experience.
· Should have excellent communication skills & capability of coordinating with clients, consultants, Contractors & Vendors.
· A great eye for detail.
· Good at multitasking.
· Self-motivated, energetic, team player with a flexible and adaptable approach to work.
· Experience with Auto-CAD and MS Office.

Overview

The Senior Executive/Executive of Community Relations (Partnership and Volunteer) is responsible for developing and managing strategic partnerships and volunteer programmes for the organisation. This role involves coordinating with various stakeholders, designing impactful volunteer programmes, and fostering relationships that align with the organisation's mission and goals. This role works closely with the rest of the Community Relations (CR) Team in the areas of donor and volunteer partnerships and communications.

Job Description

Partnerships:

· Collaborate with all internal teams and external stakeholders (e.g., corporates, schools, community) to organise fundraising and partnerships projects.

· Identify, develop, and manage strategic partnerships with corporations, non-profits, educational institutions, and community organisations.

· Maintain and strengthen existing partnerships through regular communication and collaboration.

· Collaborate with the CR team to identify and leverage partnership opportunities for funding and resource support.

· Assist in grant writing and fundraising efforts.

· Prepare and deliver presentations on the work of Epworth to various audiences, including potential partners, volunteers and community groups.

Volunteer Management:

· Design, implement, and oversee volunteer programmes that align with the organisation's mission and address community needs.

· Recruit, train, and manage volunteers, ensuring they are effectively integrated into the organisation's activities.

· Maintain accurate records of partnership/volunteer information and programme activities.

· Monitor and evaluate the effectiveness of partnership and volunteer programmes.

· Prepare regular reports for senior management and stakeholders.

· Develop volunteer retention strategies and recognise volunteer contributions through appreciation events and recognition programmes.

Be involved in projects as directed by Manager (Community Relations) and/or the Executive Director.

Requirements

· Bachelor in Communications, Marketing, or a related field.

· Experience in community relations, partnership, or volunteer management is advantageous.

· Strong interpersonal, communication and presentation skills, both written and verbal.

· Proficient in Microsoft Office Suite and common digital communication tools.

· Ability to manage multiple tasks and priorities.

· Ability to build and maintain relationships with diverse stakeholders.

· Excellent attention to detail, organisation and project management skills.

· Team player, self-motivated, proactive, adaptable and positive work attitude.

· Ability to work flexible hours, including evenings and weekends, as needed.

Other Information

· Location: Walking distance from Bukit Batok MRT

· Monday to Friday (Office Hours)

· Family-friendly culture

· Hybrid working arrangements

· Attractive remuneration package with comprises of fixed and variable bonuses

Responsibilities:

• Manage day-to-day transactional buying activities to ensure goods and services meet its standard, quality and pricing while ensuring compliance to purchasing policy.
• Ensure timely delivery of goods and services, expediting where necessary and performing goods receipt in the system.
• Receiving and processing purchase requisitions from various stakeholders through the Synergix purchasing module.
• Issuance of Request for Quotation (RFQ) and Purchase Order (PO)
• Prepare and issue Forwarding Advice, Proforma Invoices, Request for Payment (electronic form) and follow up on approval.
• Follow up and reply on problems of Good Receipts (GRs), Invoices, Discrepancy Reports
• Prepare Summary of PR/PO report.
• Any other duties, which may reasonably be requested from time to time.

Requirements:

• Diploma/Bachelor's degree in Business, Supply Chain Management, or a related field.
• Minimum 2-3 years of relevant work experience, preferably in the Manufacturing industry.
• Proficiency in Excel, Word, and PowerPoint.
• Bilingualism preferred (English and Chinese). Able to communicate in Mandarin and written in Chinese fluently in order to communicate with vendors from China.
• Preferably with sourcing experience in China
• Good interpersonal skills with ability to communicate with people at all levels and able to work independently.
• Computer literacy in Microsoft Office/ Excel; knowledge in PMS will be an added advantage.
• Experienced individuals may be considered for senior positions.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

We are seeking an experienced marketing executive with a strategic vision to join our growing organization. In this position, you will work to develop marketing strategies and campaigns to increase company revenue and grow product awareness. You must have extensive knowledge in marketing, sales, and promotion, coupled with a creative mindset and strong leadership skills.

Duties and Responsibilities

• Develop a marketing strategy in accordance with the overall company goals and vision
• Prepare and manage a marketing plan for an intended product, service, idea or event
• Help create and promote the overall brand identity of the company
• Be a vital force in the creation and distribution of all varieties of marketing materials
• Plan, direct, and organize advertising and promotional campaigns/events
• Collect and analyze market research data and apply it to current projects
• Identify potential markets and test them extensively
• Provide updated status reports with statistics concerning current marketing projects
• Run campaigns across multiple social media platforms
• Design and oversee ad layouts
• Write copy and content for marketing material
• Attend marketing conferences and seminars as required
• Oversee and prepare marketing budgets
• Establish beneficial pricing strategies with Manager
• Foster and manage positive customer relationships

Requirements and Qualifications

• Bachelor’s degree in marketing, business administration, or related field; Fresh Graduate are welcome
• Extensive experience in sales, marketing, advertising, and brand management will be preferred but not necessary
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

Job Title: Sales & Marketing Executive (Construction & Manufacturing Company) (ID9049)
Location: Gul Circle
Working Hours:
Working Hour: 8am to 5.30pm (Mon-Thur), 8am to 4.30pm (Fri)
Salary: $2800 to $3600
Benefit:
*Variable bonus with 14 days AL
*Company Transportation at Joo Koon MRT

Job Description:
•Assist the Head of Sales & Marketing in all daily tasks and matter within the Sales & Marketing Department.
•Lead and drive sales and marketing efforts in our Company, including identifying potential customers and projects, initiate customer visits, perform site surveys, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers while ensuring compliance to Company pricing policies.
•Build and maintain strong customer relationships, while supporting customers in their project requirements and enquiries.
•Relentless pursuit of new projects and markets to optimize the deployment of our Company assets and achieve sales targets set by our Company.
•Coordinate with Operations Department and customers in scope of work and project executions as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.
•Support Operations Administrations Executive to prepare and submit tax invoices, progress claims and statement of accounts to customers punctually as well as facilitate prompt receive of payment from customers and final accounts for completed projects.
•Identify new market trends and seek potential business opportunities as well as generate monthly reports for Management.
•Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system.

Requirement:
Diploma or degree in any field. Fresh graduates are welcome to apply.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Title: Finance Executive

Reprting to: Finance Manager

Job Responsibilities:

• Manage day to day accounting functions and perform bookkeeping for AR, AP and GL
• Manage AR receipts, AP payments and monitor ageing report together with bank reconciliation
• Work closely with finance team to ensure PnL and other reports are done within stipulated timeline
• Work closely with operation team for daily orderings and liaise with suppliers for any discrepancy on orders and invoices
• Prepare, maintain, and review purchase price lists and highlight for the price changes

Requirements:

• Fresh graduate with degree or diploma in finance are welcome.
• Highly motivated, pro-active & resourceful
• Excellent interpersonal skills and contribute to a positive work environment
• Able to multitask and work in a fast paced environment
• Excellent verbal and written communication skills