Total 15 Senior Executive community manager job vacancies in D20 Bishan, Ang Mo Kio

1. Job Summary

As the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Client Engagement Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Assist in the admission and orientation of new SRSF Programme residents.
• Issue warning letters to residents for non-compliance with SRSF Programme regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living residents.
• Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).

Workplace Safety and Health

• Support in maintaining the security, health, and safety of the SRSF Programme environment and liaise with external parties during emergencies (E.g., CNB, Police, Ambulance, etc.); upon discovery of illegal activities in the SRSF Programme, take immediate measures including notifying the police to stop such activities from continuing.
• Liaise with external parties for maintenance of SRSF Programme premises (E.g., Pest Control, Cleaning Services, etc.)
• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Develop, implement, and improve processes and effectiveness of incident management within the SRSF Programme environment, including adequate training of staff to handle incidents that may occur.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.
• Support in community and corporate engagement activities / events for community organisations.
• Support in volunteer activities relating to community and corporate engagement activities / events.

Administrative

• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Ensure collection of SRSF Programme fees by the first week of the month.
• Support the maintenance and update of Operation SOP Manual (including urine test, etc.)
• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Operation Head and Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

We are seeking for an energetic individual to provide the full spectrum of human resources to assist and support the HR manager in in managing the HR operations, formulating and executing plans, and ensuring quality in all deliverables.

He/ She is expected to provide advisory and support to all departments on HR-related matters and implement HR programs and initiatives. Participates and spearheads HR projects as and when required. Within the HR team, to provide supervision and guidance to junior team members, and serve as a backup during the absence of peers.

Key Responsibilities:

· Coordinate in the day-to-day workflow of team members in the HR department.

· Manage employee records, HR systems, and corporate procurement.

· Administer and ensure timely submission of all training grants and claims to various government agencies/statutory bodies and reporting.

· Assist in the implementation of HR policies and ensure regulatory compliance.

· Manage employee engagement activities and welfare initiatives.

· Handle corporate and staff insurances. This includes reviewing, evaluating, and ensuring good coverage and cost-effectiveness.

· Supervise and administer regulatory/government statistical reposts surveys, HR analytics, market surveys, etc.

· Oversee and supervise recruitment, onboarding including orientation, retirement, and exit processes.

· Monitor performance, identify, propose methods or procedures; and facilitate opportunities to enhance productivity and efficiency in processes and system.

· Assist with the preparation of management reporting and budgeting exercise.

Requirements:

· Degree in HR Management with at least 3 years of hands-on experience as an HR Generalist

· Good knowledge of HR legislation, policies and procedures

· Experience in leading a team with the ability to coach junior team members

· Strong communication and interpersonal skills

· Meticulous, pro-active and a good team player

· Good time management with the ability to multitask effectively and perform under pressure and tight deadlines.

· IT Savvy

· Only Singaporeans

1. Job Summary

As the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Client Engagement Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Assist in the admission and orientation of new SRSF Programme residents.
• Issue warning letters to residents for non-compliance with SRSF Programme regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living residents.
• Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).

Workplace Safety and Health

• Support in maintaining the security, health, and safety of the SRSF Programme environment and liaise with external parties during emergencies (E.g., CNB, Police, Ambulance, etc.); upon discovery of illegal activities in the SRSF Programme, take immediate measures including notifying the police to stop such activities from continuing.
• Liaise with external parties for maintenance of SRSF Programme premises (E.g., Pest Control, Cleaning Services, etc.)
• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Develop, implement, and improve processes and effectiveness of incident management within the SRSF Programme environment, including adequate training of staff to handle incidents that may occur.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.
• Support in community and corporate engagement activities / events for community organisations.
• Support in volunteer activities relating to community and corporate engagement activities / events.

Administrative

• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Ensure collection of SRSF Programme fees by the first week of the month.
• Support the maintenance and update of Operation SOP Manual (including urine test, etc.)
• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Operation Head and Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Reports to:

Manager, Community and Engagement

Executive Director & Board of Management

DUTIES AND RESPONSIBILITY

The Executive reports to the Manager, Community and Engagement. The Executive builds and maintains positive relationships with our stakeholders and partners, including donors to build strong community partnerships and obtain the necessary support and resources for DSA to run its programs and services effectively in supporting persons with Down syndrome and their families. The Executive supports in corporate communications to create a positive public image and branding of DSA and promotes positive public relations.

Job Description:

Stakeholders Engagement

1. Build and maintain positive relationships with DSA stakeholders, including but not limited to donors, sponsors, volunteers, public, and media.

2. Build and manage collaborative community partnerships aligned to DSA’s objectives.

3. Represent DSA in various settings including but not limited to awareness talks and meeting with external stakeholders (corporate partners, schools, or volunteers).

Fundraising

4. Develop effective fundraising strategies and initiatives to meet DSA’s fundraising targets.

5. Engage the Association’s existing donors and build pipeline of future donors and partners.

6. Manage DSA’s online donation portals to attract potential donors and meet fundraising targets across all platforms.

Corporate Communications

7. Develop content and prepare communications to build positive public image of DSA and publicise DSA’s programs, services, and activities to enhance outreach and engagement.

8. Prepare DSA’s publications (e.g., newsletters, annual reports) and marketing collaterals (e.g., brochures, publicity materials) and any other related materials and disseminate them through appropriate outreach and communication channels and platforms.

9. Support DSA’s media monitoring and management and public communications efforts.

Other Duties

10. Prepare accurate and timely progress reports and project reports to both internal and external stakeholders.

11. Maintain updated and secure database and information to data analysis and data-driven approach towards stakeholders management and fundraising efforts.

12. Ensure compliance with relevant statutory requirements and guidelines.

13. Any other duties as may be assigned by the Reporting Officer and/or Executive Director.

Requirements

· Excellent interpersonal skills and stakeholder management

· Excellent communications and presentation skills

· Excellent oral and written proficiency in English Language

· Media and social media platforms management

· Events planning and project management

· Data management and analytics

We are seeking for an energetic individual to provide the full spectrum of human resources to assist and support the HR manager in in managing the HR operations, formulating and executing plans, and ensuring quality in all deliverables.

He/ She is expected to provide advisory and support to all departments on HR-related matters and implement HR programs and initiatives. Participates and spearheads HR projects as and when required. Within the HR team, to provide supervision and guidance to junior team members, and serve as a backup during the absence of peers.

Key Responsibilities:

· Coordinate in the day-to-day workflow of team members in the HR department.

· Manage employee records, HR systems, and corporate procurement.

· Administer and ensure timely submission of all training grants and claims to various government agencies/statutory bodies and reporting.

· Assist in the implementation of HR policies and ensure regulatory compliance.

· Manage employee engagement activities and welfare initiatives.

· Handle corporate and staff insurances. This includes reviewing, evaluating, and ensuring good coverage and cost-effectiveness.

· Supervise and administer regulatory/government statistical reposts surveys, HR analytics, market surveys, etc.

· Oversee and supervise recruitment, onboarding including orientation, retirement, and exit processes.

· Monitor performance, identify, propose methods or procedures; and facilitate opportunities to enhance productivity and efficiency in processes and system.

· Assist with the preparation of management reporting and budgeting exercise.

Requirements:

· Degree in HR Management with at least 3 years of hands-on experience as an HR Generalist

· Good knowledge of HR legislation, policies and procedures

· Experience in leading a team with the ability to coach junior team members

· Strong communication and interpersonal skills

· Meticulous, pro-active and a good team player

· Good time management with the ability to multitask effectively and perform under pressure and tight deadlines.

· IT Savvy

· Only Singaporeans

Principal Responsibilities and Duties:

Team Management:

• Ensure staff have the relevant skills and knowledge to perform their duties well by equipping and/or arranging training for them.
• Monitor and review staff performance, provide constructive feedback and undertake disciplinary action if need arises.
• Mediate conflicts between clients and staff and between team members.
• Coach staff on how to resolve potential problems and build rapport with clients.
• Manage staffs’ schedule and delegate tasks to them. Ensure coverage during absenteeism or leave.
• Provide emotional support to staff to improve staff morale and well-being.
• Ensure adherence to legal requirements and company policies.
• Submit staffs’ claims and leave applications.
• Prepare and submit reports.

Client Care:

• Assess clients, diagnose needs and recommend resources/solutions and/or refer to external providers when necessary.
• Document client assessments, critical information and interventions provided
• Work with interdisciplinary team and caregivers to monitor and improve clients’ well-being.
• Collaborate with external parties to improve clients’ well-being, and advocate for their needs, where necessary.
• Source for and collaborate with external donors and volunteers to support clients’ home maintenance/improvement needs.
• Co-organize and support funded activities.
• Prepare and submit reports.

Other responsibilities:

• Care Coordinator - recommend services / care arrangements according to the individual situation and ensure proper documentation

1. Job Summary

As a Senior Social Worker at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. You will lead and oversee a range of critical social work activities aimed at supporting and empowering our residents / clients. You will play a central role in facilitating case conferences, managing disputes, and responding to incidents within the facility. Your responsibilities will include conducting intake assessments, referring residents to external resources, and providing counselling and support to address their needs. The Senior Social Worker works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Social Work

• Oversee a range of social work activities such as intake assessments, allocation of rooms, and referrals to external / community stakeholders, partners, and resources.
• Oversee the admission interviews for the referred Authorised Occupier(s) seeking admission.
• Oversee the organisation and facilitation of group work to build the Authorised Occupiers’ stability, self-reliance, and social mobility. This is done through community building, empowerment, town hall meetings, residents’ committees, community gardens, life-skills workshops, etc.
• Lead and facilitate case conferences within the SRSF Programmes and with external stakeholders.
• Facilitate like-skill programmes, support groups, or other related community programmes with community partners.
• To lead and work with a multi-disciplinary team to fulfil the KPIs of the programme and manage the delivery standards.
• Work with other Social Service agencies and community partners.
• Refer Authorised Occupier(s) to relevant external agencies and partners as necessary, including but not limited to the Ministry of Social and Family Development’s Social Service Office (SSO), Community Development Councils (CDC), Family Service Centres (FSCs), Workforce Singapore (WSG), and / or community partner such as those in the SG Cares Community Network.
• Manage moderate to significant disputes that may occur between co-living residents.
• Mediate disputes between the Authorised Occupier(s) and work with the Operation team to facilitate residents / clients to move to another place, if needed.
• Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).
• Counsel Authorised Occupier(s) who do not abide by the terms and conditions of residing in these flats.

Regular Reports

• Submit regular reports to the management in accordance with HDB and organisation reports.
• Submit reports to management and other government agencies as required.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Centre Head and Director of Social Work

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Understands the principles of engaging and working with vulnerable families and individuals.
• Case management and casework knowledge and skills.
• Risk assessment and risk management.
• Good report writing skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Degree in Social Work from an accredited institution
• Accredited as Registered Social Worker with SASW
• At least 4 years of relevant working experience in similar sectors

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

1. Job Summary

As the Programme Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This pivotal role involves spearheading the strategic development and execution of our programmes / events, aimed at fostering positive change and holistic support for our residents / clients. You will oversee the planning, implementation, and evaluation of programme activities / events, ensuring alignment with organisational goals and objectives. The Programme Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Manage general disputes that may occur between co-living residents.

Social Service Programme Implementation & Evaluation

• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Organise community relations activities and initiatives pertaining to recruitment and outreach.
• Conduct community and corporate engagement activities / events for community organisations.

Organisational Resource Management & Volunteer Management

• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.
• Organise and conduct volunteer activities relating to community and corporate engagement activities / events.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Relevant volunteering experience in the Social Service sector would be an advantage.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

1. Job Summary

As a Senior Social Worker at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. You will lead and oversee a range of critical social work activities aimed at supporting and empowering our residents / clients. You will play a central role in facilitating case conferences, managing disputes, and responding to incidents within the facility. Your responsibilities will include conducting intake assessments, referring residents to external resources, and providing counselling and support to address their needs. The Senior Social Worker works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Social Work

• Oversee a range of social work activities such as intake assessments, allocation of rooms, and referrals to external / community stakeholders, partners, and resources.
• Oversee the admission interviews for the referred Authorised Occupier(s) seeking admission.
• Oversee the organisation and facilitation of group work to build the Authorised Occupiers’ stability, self-reliance, and social mobility. This is done through community building, empowerment, town hall meetings, residents’ committees, community gardens, life-skills workshops, etc.
• Lead and facilitate case conferences within the SRSF Programmes and with external stakeholders.
• Facilitate like-skill programmes, support groups, or other related community programmes with community partners.
• To lead and work with a multi-disciplinary team to fulfil the KPIs of the programme and manage the delivery standards.
• Work with other Social Service agencies and community partners.
• Refer Authorised Occupier(s) to relevant external agencies and partners as necessary, including but not limited to the Ministry of Social and Family Development’s Social Service Office (SSO), Community Development Councils (CDC), Family Service Centres (FSCs), Workforce Singapore (WSG), and / or community partner such as those in the SG Cares Community Network.
• Manage moderate to significant disputes that may occur between co-living residents.
• Mediate disputes between the Authorised Occupier(s) and work with the Operation team to facilitate residents / clients to move to another place, if needed.
• Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).
• Counsel Authorised Occupier(s) who do not abide by the terms and conditions of residing in these flats.

Regular Reports

• Submit regular reports to the management in accordance with HDB and organisation reports.
• Submit reports to management and other government agencies as required.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Centre Head and Director of Social Work

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Understands the principles of engaging and working with vulnerable families and individuals.
• Case management and casework knowledge and skills.
• Risk assessment and risk management.
• Good report writing skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Degree in Social Work from an accredited institution
• Accredited as Registered Social Worker with SASW
• At least 4 years of relevant working experience in similar sectors

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

1. Job Summary

As the Programme Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This pivotal role involves spearheading the strategic development and execution of our programmes / events, aimed at fostering positive change and holistic support for our residents / clients. You will oversee the planning, implementation, and evaluation of programme activities / events, ensuring alignment with organisational goals and objectives. The Programme Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Manage general disputes that may occur between co-living residents.

Social Service Programme Implementation & Evaluation

• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Organise community relations activities and initiatives pertaining to recruitment and outreach.
• Conduct community and corporate engagement activities / events for community organisations.

Organisational Resource Management & Volunteer Management

• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.
• Organise and conduct volunteer activities relating to community and corporate engagement activities / events.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Relevant volunteering experience in the Social Service sector would be an advantage.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Reports to:

Head, Community Partnerships & Corporate Communications,

Executive Director & Board of Management

DUTIES AND RESPONSIBILITY

The Executive reports to the Head, Community Partnerships and Corporate Communicates. The Executive builds and maintains positive relationships with our stakeholders and partners, including donors to build strong community partnerships and obtain the necessary support and resources for DSA to run its programs and services effectively in supporting persons with Down syndrome and their families. The Executive supports in corporate communications to create a positive public image and branding of DSA and promotes positive public relations.

Job Description:

Stakeholders Engagement

1. Build and maintain positive relationships with DSA stakeholders, including but not limited to donors, sponsors, volunteers, public, and media.

2. Build and manage collaborative community partnerships aligned to DSA’s objectives.

3. Represent DSA in various settings including but not limited to awareness talks and meeting with external stakeholders (corporate partners, schools, or volunteers).

Fundraising

4. Develop effective fundraising strategies and initiatives to meet DSA’s fundraising targets.

5. Engage the Association’s existing donors and build pipeline of future donors and partners.

6. Manage DSA’s online donation portals to attract potential donors and meet fundraising targets across all platforms.

Corporate Communications

7. Develop content and prepare communications to build positive public image of DSA and publicise DSA’s programs, services, and activities to enhance outreach and engagement.

8. Prepare DSA’s publications (e.g., newsletters, annual reports) and marketing collaterals (e.g., brochures, publicity materials) and any other related materials and disseminate them through appropriate outreach and communication channels and platforms.

9. Support DSA’s media monitoring and management and public communications efforts.

Other Duties

10. Prepare accurate and timely progress reports and project reports to both internal and external stakeholders.

11. Maintain updated and secure database and information to data analysis and data-driven approach towards stakeholders management and fundraising efforts.

12. Ensure compliance with relevant statutory requirements and guidelines.

13. Any other duties as may be assigned by the Reporting Officer and/or Executive Director.

Requirements

· Excellent interpersonal skills and stakeholder management

· Excellent communications and presentation skills

· Excellent oral and written proficiency in English Language

· Media and social media platforms management

· Events planning and project management

· Data management and analytics

Social Worker / Assistant Senior Social Worker - Families for Life @ Community

Allkin Singapore (formerly known as AMKFSC Community Services) is a community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

Roles and Responsibilities

• Conduct talks, workshops and programmes for parents, grandparents and couples
• Support in outreach and engagement efforts with relevant stakeholders (ie. school leaders and teachers, community partners and religious organisations) to promote the importance of family life education
• Contribute to planning, development and evaluation of programmes
• Have flexibility to work outside of office hours (ie. weeknights and weekends)

Desired Skills and Competencies

• Bachelors degree in social work/psychology/ counselling/sociology or related fields.
• Preferably trained and accredited in Triple P (Positive Parenting Program) Level 2 and 3, Signposts Groupwork and/or Prepare/Enrich. Otherwise, willing to attend the relevant trainings.
• Able to conduct large group seminar and groupwork effectively.
• Have at least 3 years of experience in family life education (ie. parenting and marriage counselling, groupwork experience)
• Be proficient in English and preferably in Mandarin, Malay or Tamil
• Good interpersonal, communication, written and teamwork skills.
• Good analytical skills
• Passionate in working with families, especially parents, grandparents and young couples

Job Summary:

The core function of the position is to provide physiotherapy services to frail elderly in their home. The job holder also leads the effort to put in place a framework for fitness and functional training within the community wellness hub

Principal Responsibilities and Duties:

Community Wellness Hub-Gym programme

• Work with head of department to develop framework, course structure for fitness and functional training.
• Identify community needs and designing programmes to meet new needs
• Evaluate and identify gaps in services to develop strategies for service improvement
• Establish necessary policy and work processes to ensure efficient delivery of the service and the safety of clients and staff.
• Ensure that staff involved in the delivery of fitness and functional training are trained and equipped.
• Support Community Enablement Programme by organizing and conducting talks/activities.

Day Rehabilitation Centre

• Work with client and/or caregiver to assess and monitor client’s treatment progress
• Ensure accurate and timely documentation of client’s condition according to MOH service requirement.
• Liaise with other internal and external healthcare or non healthcare workers caring for the same patient to plan, execute and appraise patient care plan and progress.
• Provide or activate care giver training to patients/caregivers and evaluate the effectiveness of the programme by assessing the improvement in care and caregiver/s coping response.
• Train and mentor junior therapists, therapy assistant and student.
• Improve existing workflow, processes, structures for home and centre-based services to increase productivity
• Adhere to code of professional conduct according to Allied Health Professional Guidelines.
• Participate in professional development activities and projects (e.g training, quality improvement project, research or any new initiatives as assigned

Essential Skills and Qualifications:

• Degree in Physiotherapy.
• At least 5 years of experience providing physiotherapy to the elderly.
• Strong knowledge of community engagement and needs assessment
• Familiar with the health care sector, key stakeholders in the sector and resources available.

Job Summary:

Provide clinical services to Musculoskeletal Clinic clients, perform supervisory roles to junior PTs and support in business development for the Community Musculoskeletal Clinic.

Principal Responsibilities and Duties:

Clinical Responsibilities

• Assess, diagnose, and treat clients with various musculoskeletal disorders independently.
• Access case notes, complete clinical assessments, and progress notes in a timely manner, in accordance to MOH service requirement
• Manage client care holistically and educate clients towards understanding their condition and enabling self-care towards their conditions.
• Train therapy assistant/ fitness instructor in implementing exercise programme
• Work with head of department to develop framework, course structure for fitness and functional training
• Support Community Enablement Programme by organizing and conducting talks/activities
• Work with client and/or caregiver to assess and monitor client’s treatment progress
• Adhere to code of professional conduct according to Allied Health Professional Guidelines.
• Co-lead professional development activities and projects (e.g training, quality improvement project, research or any new initiatives as assigned

Business Development and Operations Responsibilities

• Support Head in setting budgets, KPIs, and goals to ensure growth and sustainability for the clinic.
• Manage clinic logistics and raise consumables and equipment for ordering if required.
• Support Head in process improvements, business development, and budgeting for MSK clinic.
• Visiting doctors and doing talks to promote clinic to the community.
• Forge partnerships with hospitals, polyclinics, and other community partners to build the MSK service.
• Work with strategic communications team to market the service.
• Support Head in conducting service analysis to improve service and quality efficiency

Clinical Trainer Responsibilities

• Support Head in developing training curriculum and competency assessments for new physiotherapists.
• Facilitate case discussions with other MSK physiotherapists.
• Inspire and develop MSK capabilities in therapists who are interested in MSK.

Essential Qualifications:

• Min Degree in Physiotherapy recognized by Allied Health Professions Council, Singapore.
• 5 years of experience in providing therapy services in musculoskeletal field.
• 2 years supervisory experience.
• Fully registered physiotherapist under Allied Health Professional Council

What you'll do:

You will be joining the Community Programme department, which falls under our core pillar of Prevention.

In this department, you will play an important role in educating the community on the risk factors contributing to cardiovascular disease and how they can prevent the onset of these risk factors later in life.

Responsibilities:

• Development, management and execution of community outreach and engagement events
• Oversee and ensure smooth operations at the event sites
• Foster and maintain good relationship with sponsors, partners and collaborators
• Assist in relevant ad-hoc duties and responsibilities at the Foundation

What you'll need:

• Degree or Diploma Holder in business related subjects preferred
• At least 1-2 years of relevant working experience
• Experience in event planning or community outreach programmes will be advantageous
• Outgoing personality
• Good organisational skills, detail oriented
• Good written and verbal communication skills
• Good time management, planning and interpersonal skills