Total 66,091 Manager contract manager job vacancies in Singapore

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Job Description :

• Ability to lead the Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule
• Monitor compliance of work with workplace safety and health regulations.
• In charge of safety, quality and environmental matters.
• Carryout investigation of faults and failures.
• Making plans using detailed drawings
• Creating accurate project specifications
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Manage few teams of supervisor and coordinators for daily work activities.
• Prepare site record and submit to office in a timely manner.
• Undertake ad-hoc duties as assigned by the management.

Requirements :

• Preferably with class 3 driving license
• At least 10 years of working experience in the related field.
• Willing to work at mutilple job site , 6 days work

Key Responsibilities:

1. Project Planning and ExecutionDevelop comprehensive project plans, setting milestones, deadlines, and resource requirements.
   Lead the execution of projects, ensuring alignment with business goals, quality standards, and timelines.
   Monitor and report project progress, adjusting plans as necessary to meet changing requirements.
   
2. Stakeholder ManagementAct as the main point of contact for project stakeholders, maintaining transparent and consistent communication.
   Facilitate discussions to identify project needs, risks, and opportunities, and ensure that stakeholders are informed of project status and any issues.
   Promote a collaborative approach with internal and external teams to align goals and expectations.
   
3. Risk ManagementIdentify and evaluate potential risks throughout the project lifecycle.
   Develop and implement risk mitigation strategies, ensuring projects remain on track and within scope.
   Proactively manage any issues or conflicts, leveraging problem-solving skills to maintain project momentum.
   
4. Resource CoordinationCoordinate with HR, finance, and operations to allocate resources and budget efficiently.
   Manage project budgets to ensure all deliverables are met within allocated financial resources.
   Foster a supportive environment where team members can contribute effectively and reach their potential.
   
5. Continuous ImprovementDrive continuous improvement initiatives by analyzing project performance and feedback.
   Implement best practices and innovative approaches to optimize project outcomes.
   Encourage a culture of learning and development within the team, supporting professional growth.
   

Qualifications:

• Bachelor’s degree in Project Management, Business, or a related field.
• 5+ years of project management experience in a technology-focused industry.
• Proficiency in project management tools (e.g., MS Project, Asana, Jira).
• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall).
• Excellent leadership, problem-solving, and interpersonal skills.

Work with the Hiring managers on manpower requests and ensure timely filing of vacancies.

Manage the entire recruitment process, including candidate screening, onboarding, and offboarding. This includes but is not limited to advertising positions, conducting interviews, securing job offers, and managing internship programs.

Administer MOM work pass application, renewal, cancellation, and other related matters.

Participate in continuous improvement initiatives and assist in updating HR policies & procedures, and the staff handbook.

Liaise with external vendors and service contractors for administrative needs.

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Organize and supervise other office activities.

Ensure operations adhere to policies and regulations

oversees customer service in order to deliver the highest level of service

Produce reports to the Director and other top management personnel on visibility of upcoming revenues

Improving processes by recommending operational changes

Preparing project and productivity reports and ensuring compliance with quality and safety requirements.

Identifying opportunities for future business development and expansion

Perform any other duties and responsibilities as and when assigned by the superior or management.

· Manage daily operations of production including cleaning

· Plan realistic cost & production schedule to meet KPI

· Monitor wastage, overtime, staffing and expenses spending

· Analyse & improve production processes towards productivity efficiency

· Ensure cost efficiency of production from raw materials to end product

· Innovative in initiating production/product improvement

· Prepare budget, production plans & activity to meet target

· Ordering supplies, equipment repairs and other materials to keep the operation smooth

· Monitoring inventory levels to ensure adequate for production

· Ensure food safety in production, handling and storage

· Compliance with regulation standards in manufacturing (GMP)

· Practical experience in compliance with ISO/HACCP standards

· Training of production employees

Requirement

· Degree/Diploma in & Food science/Food Technology/Manufacturing engineering or equivalent

· Min. 5 years experience in food production with relevant experience in plant based industry

· Knowledge of food processing machinery and packing machinery

· Strong leadership quality with ability to manage different levels of staff

· Problem solving skills

· Effective & clear communication skills

· Understanding of quality standards and health & safety regulations

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.
• Develop operational performance, financial goals, and growth plans through effective solutions development.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.
• Administers and communicates company policies.
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers.

Qualifications Summary

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skill Requirements

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..
• This position requires highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Strong problem solving skills

Behavioral Skill Requirements

• Strong organization leadership
• Excellent Interpersonal skills
• Strong written and oral communications skills
• Ability to re-prioritize workload to support urgent requests from various operations.

_______________________________________

Work location: Sunview Way

We do provide company transport to the nearest MRT station.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Job Description

• Lead and prepare tender estimation. Prepare/check quantity taking-off, summarize quantities for each job sequence.

• Source suppliers & sub-contractors. Evaluate quotations. Ensure contractual compliance of tender submission.

• Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

• Work closely with and participate in project meetings with the project manager, finance team and other departments to coordinate the project budget and financial objectives.

• Pre-contract works including studying tender documents and drawings.

• Negotiate terms & conditions for contracts with the Clients, sub-contractors, etc.

• Prepare project cashflow.

• Monitor project expenditures to ensure that they are within the approved budget.

• Draft contracts/ agreements.

• Handle all disputes arises on issues related to contracts from clients / consultants / sub-cons/ partners.

• Manage the resources, budget and staffing of the Department of Construction of the Ministry of Commerce. Supervise the financial planning and monitoring of public works projects.

• Participate in the drafting of the project contract, ensure that the contract terms comply with the requirements of laws and regulations, and clarify the rights and obligations of both parties, especially the key terms such as the scope of the project, quality standards, construction period, payment method and liability for breach of contract.

• Track all project expenses, including labor, materials, and administrative expenses, provide real-time data on project costs, and prepare and update budget reports to keep project managers and stakeholders informed of financial status.

• Support the project team on planning, scheduling and co-ordination of various projects; monitor project progress, cost and cashflow.

• Negotiate for contractual variation, settlement of claims, progress payments and finalizing project accounts.

• Act as the primary point of contact for budget related inquiries and issues within the project team.

• Educate project team members on the importance of budget agreements, expense reporting, and budget compliance to foster team responsibility.

• Other duties as assigned by the management.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Civil/Structural Engineering, Building/ Quantity Surveying.

• At least 4 years of working experience in the Construction Site

• Able to work in a team and support the tender manager/project manager in contract administration and cost control.

• On site-experience Marine, Wind Power Project is preferred

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Description

As an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional customer service and ensure that customers have a pleasant experience with us.

Duties and Responsiblities

• Oversee one or more outlets and ensure flow of operation

• Plan and train new staffs and providing ongoing training for all staff

• Managing staff’s work schedules

• Monitor stocks inventory and update the Management if the stock is running low

• Conducting regular inspections to ensure proper standards hygiene are maintained

• Ensure customer satisfaction through promoting excellent service

• Maintain quality control for all food served

• Other duties as assigned

Role Specification

• Significant work experience in management and the hospitality industry

• Strong leadership skills

• Excellent organizational skills

• Decisive and critical thinker

• Exceptional customer service skills

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.

Job role

· The Construction Manager should be capable of managing the site, executing construction operations, timely completion of project within allowable costing or budget

· The candidate also assesses compliance with the relevant regulatory and legislative requirements.

· The candidate is meticulous and highly detail-orientated, possesses good communication, problem-solving, and interpersonal skills, and works on-site.

Job description

· In-charge of project implementation, efficient use of resources till successful projects completion within contractual schedule and budgeted cost,

· Able in planning and creating schedules and project timelines

· Track schedule, control subcontractors and suppliers to meet schedule, safety and quality objectives

· Ensuring all works carried out to meet the company’s quality standards and contractual requirements

· Co-ordinate with clients, sub-contractors and consultants on the projects matters

· Ensure engineers, supervisors & foremen meet clients & regulatory requirements, as well as environmental, safety and health practices, are carried out at all times

· Planning of daily activity by coordinating responsibilities of site engineers/site supervisors and sub-contractors

· Other ad-hoc duties by Management assigned from time to time

Job requirements

· Recognized Degree in Civil and/or Structural Engineering) or equivalent

· Minimum 3-4 years of practical working experience

· Computer literate such as project management, excel, power points, words, etc,

· Certificate in Construction Safety Course for Project Managers

· Excellent leadership, time management, analytical, communication, presentation, and interpersonal skills

· Organised, meticulous with positive work attitude

· Good team player with strong leadership skills

· Skilled in managing and motivating diverse, multi-functional, multi-cultural project teams.

• Oversee daily operations of the restaurant, ensuring smooth service flow and resolving any operational issues.
• Manage opening and closing procedures, including cash handling and inventory checks.
• Ensure compliance with health, safety, and sanitation regulations.
• Address customer inquiries, complaints, and special requests professionally.
• Manage inventory, including food ingredients, supplies, and equipment specific to Japanese steamboat cuisine.
• Monitor daily, weekly, and monthly sales performance and create reports for higher management.
• Gather customer feedback and make improvements to the dining experience based on their preferences.

Requirement:

• Knowledge of traditional Japanese steamboat dishes and service style is often a plus.
• Strong customer service skills with the ability to resolve complaints, manage special requests, and ensure an excellent dining experience.
• Effective leadership skills to inspire and manage a diverse team, including chefs, waitstaff, and kitchen crew.
• Knowledge of local health and safety regulations, with a commitment to maintaining a clean, safe, and compliant restaurant environment.

Job Responsibilities:

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Set policies and processes
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• The smooth running of the manufacturing organisation and team
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management
• Manage the manufacturing element of the organisation ensuring high quality business activities with maximum efficiency, service and profitability for the organisation.
• Attending financial quarterly meeting and report in Japanese
• Organizing company compliance
• Budget and performance management
• IT management

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Good command of spoken and written Japanese and English.
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Thorough understanding of manufacturing, business process and management, requirements and dynamics – insert specific as applicable
• Ability to work under pressure and meet deadlines
• Ability to work collaboratively with cross-functional teams and senior management

The Construction site Manager shall be responsible for the planning and execution of the construction works, managing construction supervisors and managing temporary works, and ensuring the construction works are executed in accordance with the contract specifications.

Lead and manage a team of project engineers & supervisors for the construction scope of works

Lead and manage a team of sub-contractors for the construction activities

Provide for site safety and security; devise and implement site policies and procedures

Set project goals and oversee projects to completion; schedule and track assignments

Handle sensitive information with confidentiality

Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs); maintain up-to-date county, municipal, and state licensing

Communicate with customers regarding products and services

Experience & Education:

· The candidate shall have a minimum of ten (5) years of construction experience, of which about five (3) years shall be in managing the construction of projects of similar size and complexity to the project

· Construction manager in Infrastructure (LTA) project (depot, underground metro, road tunnel and etc.)

· Mechanical Engineering degree holder

· More than 10-year experience in the construction industry

• Manage full aspects of audit engagements, from planning, executing, reporting, clearance of work and completion, up to incentivization of audit files;
• Manage a portfolio of clients including client’s expectations and deliverables, responsible for all client management services, act as a liaison between clients and engagement team;
• Involved in the budgeting process to prepare forecast billings and collections on a regular basis, ensure timely billing and collections

Requirements:

• Degree in accountancy or related discipline and have obtained professional qualification;
• With at least 5 years of relevant work experience in a public accounting firm;
• Possess good initiative, resourcefulness, and meticulous;
• Independent yet team player with strong analytical, project management, and time management skills;
• Excellent leadership, coaching, communication, and interpersonal skills;
• Possess strong technical expertise and good knowledge in IT processes;
• Well conversant in computer skills in MS office; and
• Ability to work within a tight timeline and in a fast-paced environment.

Position: Store Manager

Salary: Up to $3800 + Commission/incentive

Location: MBS

Working hours: 5 days work week, 8 hours per shift

Responsibilities:

• Hire, Train, and Motivate the Team: Recruit, develop, and inspire a high-performing team dedicated to delivering exceptional customer service.
• Set and Achieve Sales Targets: Establish and meet sales objectives while fostering a positive and motivating work environment
• Develop Strong Customer Relationships: Cultivate and maintain strong customer relationships through clienteling and personalized interactions.
• Manage Day-to-Day Operations: Oversee daily store operations, including opening and closing procedures, scheduling, customer service needs, and inventory control.
• Monitor Inventory Levels: Ensure optimal inventory levels and minimize shrinkage through effective management.
• Responsibility for P&L: Manage the store’s profit and loss, ensuring operating costs remain within budget.
• Maintain Store Environment: Consistently uphold the store environment and visual display standards to enhance the customer experience.
• Analyze Sales Data: Review sales data and customer feedback to identify opportunities for growth and improvement.

Requirements:

• Minimum 3 Years of Experience: Proven track record with at least three years in sports, fashion, or apparel retail, demonstrating an understanding of industry-specific dynamics.
• Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers and team members.
• Leadership and Team Motivation: Strong leadership abilities to inspire, train, and manage a high-performing team.
• Able to commence within short notice
• Proven track records of managing a team and performance would be advantageous

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

This position reports to the director of DR. CHIRO PTE. LTD. We are professionally trained chiropractic and holistic health care practice committed to revitalising and transforming your mental and physical health through non-surgical and non-drug procedures. The Office Manager is responsible for the full spectrum of general office operations, facilities and administrative functions. He/she ensures smooth business operation by handling and administering store facilities, administer company policies relating to office maintenance and ensure adherence to company administrative procedures.

Individual to be involved in:
1. Support the overall operations of the company on a daily basis.
2. Manage services required for smooth running of office operations.
3. Maintaining updated records and document data ensuring documentations are accurate
4. Manage customer relations and ensure good customer service
5.Any other administrative duties as assigned

Technical Skills and Competencies1. Responsible for overseeing the daily general office operations and manage office administrative duties
2. Ability to handle and devise ways to streamline administrative policies, processes or procedures
3.Strong interpersonal and communications skills
4.Strong organisation skills and document management

Duration of Attachment- 6Months

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Reporting to: General Manager

Scope of Role:

The Wellness Manager is responsible for the P&L and operation of the spa, fitness, and co-working space ensuring the highest standards of customer service and satisfaction throughout all aspects of the wellness operation. This role also drives business growth, strategising business development, and overseeing sales and marketing for the wellness operations, contributing to the overall success of The Initial Sama.

Key Areas of Responsibility:

1. SPA, FITNESS, AND CO-WORKING SPACE OPERATIONS

• Oversee and manage all operations within the spa, fitness, and co-working space, ensuring they meet the highest standards and align with The Initial Sama's brand.
• Ensure the cleanliness, maintenance, and proper functioning of all equipment and guest supplies in these areas.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Regularly monitor the productivity of the operations in all areas to improve stock control systems, procurement, spa software, daily task rotation, and all the SOPs.
• Provide updates to SOPs, manuals, and workbooks to ensure that all operational procedures are carried out in the prescribed manner.

2. WELLNESS ACTIVITIES AND PROGRAMMES:

• Curate and manage all wellness, fitness, and co-working classes and activities for guests and members, ensuring they meet their needs and goals.
• Develop and execute an annual events and programme calendar to enhance the wellness offerings.
• Maintain exceptional standards for all wellness activities as per The Initial Sama and Resort brand standards.

3. SALES AND MARKETING:

• Drive the team to exceed sales targets and objectives set by the General Manager.
• Maximise membership sales by promoting ongoing wellness programmes and cross-selling other business centres.
• Maintain a comprehensive knowledge of all treatments, packages, and promotions.
• Participate in and oversee demonstrations/events as required.
• Develop Sales & Marketing strategy including annual calendar of events and promotions together with the Marketing Manager and Director and contribute to successful execution.
• Ensure the promotion, activities, and events are fully advertised and supported within the spa and the resort.
• Actively participate in spa & wellness conferences and gatherings to stay relevant on industry trends and competitors' activities.

4. PR & MARKETING & BRAND MANAGEMENT:

• Act as a brand ambassador and guardian to ensure the brand is never diluted, distorted, or misrepresented.
• Research, develop, and manage the Yearly Marketing Plan, including PR and marketing activities, promotional initiatives, and events and programmes.
• Review and assess the Yearly Marketing Plan regularly to meet set revenue targets and business objectives.
• Ensure that appropriate SOPs are in place for PR & marketing activities and initiatives by coordinating internal trainings and briefings.
• Manage all editorial coverage and creative and promotional materials to appropriately represent The Initial Sama brand.
• Develop strategies to integrate the wellness proposition across the resort booking platforms.
• Support PR planning and launch activities of the wellness to create maximum coverage.

5. EVENT & PROGRAMME MANAGEMENT:

• Plan, coordinate, communicate, and execute various events to target audiences within the guidelines.
• Liaise with other business units to seamlessly run events and programmes.
• Strive to exceed sales targets and objectives from the events and programmes as set by the General Manager.
• Track promotions and analyse marketing numbers, producing regular reports.

6. GUEST RELATIONS:

• Lead by example by providing a warm welcome to clientele and striving to provide outstanding service.
• Conduct tours for VIPs, journalists, and prospective members, acting as an Ambassador for The Initial Sama at all times.
• Initially deal with all guest enquiries, feedback, complaints, and issues, ensuring necessary follow-up/action is carried out.
• Create and maintain relations with spa guests through having an active presence in key guest areas.

7. STAFF MANAGEMENT:

• Lead, train, and develop the wellness team on relevant programmes and procedures.
• Conduct regular team meetings, communicating guest information, resort news, and revenue targets.
• Set appropriate targets for all key areas of operations, including receptionists, therapists, and attendants. Evaluate performance regularly and strategise to meet and exceed targets.
• Provide leadership, direction, and support to the employees at the wellness department to develop a highly motivated team, delivering high standards of service in all areas.
• Develop an annual training plan with section heads to ensure all employees are trained and developed to meet business needs.
• Design and drive employee engagement programmes, such as employee of the quarter and staff recognition, to build a stable and thriving team.
• Demonstrate a professional demeanour at all times, particularly regarding punctuality, appearance, and general manner.

8. FINANCE & COMMERCIAL:

• Prepare the annual budget.
• Monitor and analyse daily/monthly financial reports and set short-term and long-term action plans as necessary.
• Monitor KPI reports daily and take necessary actions timely to achieve the financial budget.
• Ensure each staff member's capacity is maximised with proactive incentive schemes and training throughout the year.
• Produce analytical reports on key operating performance statistics as necessary.
• Communicate clearly with the team on financial results and agreed budget to engage each employee in achieving the goals.
• Actively create cost-saving initiatives.

9. DUTY MANAGEMENT FOR THE HOTEL:

• Act as Duty Manager when assigned, ensuring the facility is adequately manned at all times.
• Oversee the smooth running of all business centres in the wellness facility.
• Inform the relevant department head of any complaints or issues regarding the facility, taking action or recommending amendments if necessary.
• Complete daily opening procedures and checklists, reporting any housekeeping or maintenance issues to the relevant department and ensuring prompt resolution.
• Attend management meetings, providing up-to-date revenue figures and communicating the day's business, guests, and activities to other department heads.

10. HEALTH, SAFETY & HYGIENE:

• Ensure all health and safety guidelines are adhered to and that all new staff receive instruction as part of their spa and wellness induction programme.
• Ensure the cleanliness of all wellness facilities and image are in line with agreed standards and reviewed with key staff regularly.

11. OPERATIONS/GENERAL:

• Contributing to the overall success of The Initial Sama. Regularly update manuals and workbooks to ensure all operational procedures are carried out as prescribed.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales and Marketing Executive Responsibilities:

• Contributing to the development of marketing strategies.
• Conducting market research on rival products.
• Designing and implementing marketing plans for company products.
• Coordinating with media representatives and sponsors.
• Working with the sales team to develop targeted sales strategies.
• Answering client queries about product specifications and uses.
• Maintaining client relations.
• Tracking sales data to ensure the company meets sales quotas.
• Creating and presenting sales performance reports.

Sales and Marketing Executive Requirements:

• Proven work experience as a sales and marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.

About the job

• Leading a team of finance professionals. Oversee the operations and development of the company’s finance departments including creating and reviewing policies and conducting regular assessments of financial procedures.

• Timely and effective handling of month-end closing process.

• Timely preparation and review of monthly management reports.

• Oversee AP, AR, and GL functions. Monitoring turnover days and support for customer and vendor management.

• Review of Intercompany Reporting and liaise with counterparty for account reconciliation.

• Review Fixed Assets recording and filing.

• Treasury Management - Prepare cash flow forecasts, cash flow statements and projection, including placement of Fixed Deposits, FX hedging, Bank Guarantee etc.

• Liaise with auditors for year-end audit, including preparation of the necessary schedules and financial statements. Robust knowledge on project accounting and revenue recognition.

• Liaise with tax agents for various tax filings e.g. annual corporate tax including preparation of the necessary schedules.

• Sound knowledge in cross border taxation.

• Liaise with corporate secretary for preparation of Board Resolutions.

• Support ongoing Finance automation projects.

• Provide support and advice for executive management on business decisions.

• Identify areas with exposure to risk/potential risk and suggest solutions to mitigate the risks. Constantly looking into strengthening current internal control and process improvement.

• Keep abreast of on-going accounting and reporting changes in IFRS and local reporting standards.

Requirements

• Possess bachelor’s degree in accountancy and finance and / or master’s degree in business administration (top rated universities).

• Possess accounting certification (CPA/ CA/ ACCA).

• Possess a minimum of 8 – 10 years of related experience, thereof at least 4 years in one of the big fives.

• Knowledge in SAP system will be advantageous & BI tools.

• Strong Communication & Presentation Skills.

• Team player & excellent leadership skills.

• Supervisory experience is preferred.

• Successful track record in establishing high performing Finance teams.

• Excellent analytical skills.

• Driven by passion to go for the extra mile.

• Trustful, highly engaged and reliable manager with ambition to become a Finance Director or CFO.