Total 83,265 Others/Any customer experience manager job vacancies in Singapore

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Roles & Responsibilities :

• Collaborate with engineers, architects and the with the team to determine the specifications of the project.
• Responsible for preparing project start-up and execution plan, as well as to define key project targets in terms of time, cost, quality, and resources.
• Negotiate contracts with external vendors to reach profitable agreements.
• Lead a team of technical staff in planning and execution of day-to-day operations to achieve all key project targets.
• Liaise with and manage Subcontractors to deliver their respective performance targets in terms of time, cost, quality, and safety.
• Hire contractors and other staff and allocate responsibilities.
• Supervise the work of laborers, and give them guidance when needed on Project base.
• Assist the Project Director in tendering proposals to secure new projects.
• Evaluate progress and prepare detailed reports.
• Ensure adherence to all health and safety standards and report issues.

Requirements and skills:-

• Degree in Building/ Civil or Electrical Engineering/ Construction Management or related.
• Proven experience as construction project manager.
• In-depth understanding of construction procedures and material and project management principles.
• Familiarity with quality and health and safety standards
• Excellent organizational and time-management skills
• A team player with leadership abilities.

Responsibilities

• Assist with recruitment processes by preparing position announcements, advertisements, and interview packages
• Source for suitable candidates for job openings, Talent Acquisition
• Provide information to citizens, job applicants, and employees
• Screen candidates
• Enter training records into the in human resources information system
• Interview arrangement and coordination
• Assist with employee onboarding
• Assist with special projects as assigned and perform other duties as assigned

Requirements

• Min GCE ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Key Goals and Performance Expectations:

Located in our Singapore Office, the core goal of the Business Operations Manager is to ensure key operational requirements are processed effectively to meet customer contract needs and commitments. It is responsible for generation of dynamic contracts, routing contracts for approvals and signatures, processing all customer contracts from order entry to product delivery, managing vendor relationships. You should be proficient with products, services, and legal terms and conditions associated with Company business processes.

Reporting to the APAC Managing Director, the incumbent should be adept in communication with every functional area and work diligently through the respective systems. This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales with excellent administrative support.

Key Stakeholders for this role are MD APAC, Area VP North Asia, Regional Director Sales Southeast Asia.

Key Requirements

· Process orders by generating purchase orders, pick tickets and coordinating hardware delivery to customer sites on time

· Identify the best suppliers, and negotiate advantageous pricing, terms for Agilysys APAC

· Manage hardware vendor relationships and hold vendors accountable for delivery

· Lead procurement process and ensure timely acquisition of Hardware

· Able to negotiate on a regular basis with hardware vendors to ensure best pricing

· You will run negotiations with strategic suppliers; conduct quarterly vendor business reviews

· Manage day-to-day supplier operational issues and meet project deadlines

· Proactively collaborate with Operations team, CPQ support team and IT Systems group to ensure Sales Team can use systems and processes to complete their tasks

· Use BI tools to generate management reports (Salesforce, Sisense)

· Occasional customer communication to discuss proposed contract changes

· Prepare, process and review customer agreements, to ensure compliance with company policies and practices.

· Assisting Sales team members in the compiling of proposals via cloud-based quoting tool and queries

· Issue ad hoc quotes as and when required by Sales Team

· Ensure reasonable/agreed upon payment terms are applied to quotes created

· Working with Suppliers on delivery queries, quotes and delivery timelines

· Provide assistance and support with general day to day queries from Sales team

· Working with US counterparts on price changes and CPQ admin

· Provide co-ordination and assistance in delivery of Trade Events and logistics

· Develop an in-depth level of understanding of Agilysys Product Suite

· Other duties and functions as assigned

Job Requirements:

· Degree qualified with minimum 5+ years of experience preparing and administering contracts

· 5+ years of experience working within a sales organization or supporting sales role.

· Previous client support experience

· Working knowledge of Salesforce and/or NetSuite software solutions.

· Previous experience of developed solutions for the hospitality space and/or point of sale software and solutions.

· Strong analytical and quantitative skills

· This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales with excellent administrative support.

· Strong project tracking and scheduling skills

· Strong skills in MS Office (Word, Excel, Outlook).

· The ability to prioritize projects and manage multiple tasks

· Good written and verbal communication skills

· Meticulous and able to work independently as well as in a team

· Strong math aptitude with attention to detail

· Strong multi-tasking skills, flexible to respond to rapidly changing, dynamic processes and demands.

· Strong skills to effectively prioritize based on critical and urgent needs.

· Extraordinary interpersonal skills

· Excellent verbal and written communications skills, in English and Mandarin

· Must be eligible to live and work in Singapore

Responsibilities:

-Business/Project Proposal

• Tender, quotation, costing submission

-Business Network & Development

• Products presentation & launching

-Negotiation

• Cost control and handling of contractual/agreement details

-Mock up

• Full scale proposal

-Samples/finishes

• Clients’ selection and confirmation

Requirements:

• 5 years experiences in client management in System furniture / furniture-related industries
• Able to work independently and as a team

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Industry : Retail

Working hours & Time : 5 days work week inclusive of one weekend ( 1 of the off day will be on a weekday)

Benefits : Basic + Allowances + AWS +Variable Bonuses

Duties

Merchandising and Market Research

1. Devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department. To maximize sales and minimize losses through the proper management of staff, merchandise and space of department.

2. Manage and control buying budgets, merchandise mix and stocks.

3. Enhance online store sales by extending and maximizing the synergy effect with our physical store.

4. Forecast and analyze fashion and demand trends, explore and recommend new merchandise mix and suppliers.

5. Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise.

6. Conduct market survey, research trade information and analysis on competitors’ stores.

7. Negotiate with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.

8. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

9. Plan and execute renovation plan/s for department.

Business / Sales and Cost Management

10. Management of day-to-day business plans and sales operations of department.

11. Effective management / control of operating expenses (including manpower expenses).

12. Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently in order to achieve sales, profits and stock targets.

13. Prepare and analyze sales / profits / stock reports; prepare budget reports and any other records required by the company.

Advertising and Promotions Events / Merchandise Presentation

14. Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.

15. Enhance merchandise presentations (display).

16. Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

17. Prepare and execute manpower plans; to check and approve department’s monthly staff roster; to ensure optimal management of manpower strength/effective manpower planning.

18. Conduct On-The-Job training - ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; are properly dressed and groomed.

19. Conduct effective performance management of staff.

20. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company, employing a consistently high level of service.

21. Establish and reform operation system, merchandise assortment and (improve) service level based on customers’ requirement/feedback; resolve customer complaints and to obtain customers’ feedback.

Compliance Management

22. Comply with Company’s policies, rules and regulations and to abide by social rules and regulations.

23. Comply with all government’s regulations including rules governing the Workplace Safety & Health (WSH) Act. Ensure that all risk management measures are in order and that all staff, promoters and suppliers adhere to the safety requirements.

24. Maintain in confidence, all Confidential Information owned or used by the Company, associated businesses, property or transaction, and prevent disclosure of details of any clients, customers or suppliers of the Company.

25. Any other job-related duties as and when assigned by the company.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5.5 Days; 11am-8pm/11am-4pm

$2500-$3000 (Depends on experience)

Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

• Lead Project planning and project management.

Oversee project execution, monitor site progress

and ensure on-time completion of projects

• Ensure compliance with safety regulations and latest

WSH Act provisions at all times

• Ensure cost control and project completion within

budget, utilization of resources and schedule

• Liaise with client's representatives with regards to all

site matters, attend site meeting if required.

• Delegate tasks and responsibilities to appropriate

personnel.

• Recognize and solve potential problems and

evaluate project/program effectiveness.

• To lead and mentor the team by setting in place

guidelines and procedures, providing advice and

supervision

• Identify and resolve operational problems and

minimize delays

• Ensure that organization and government standards

on safety are met and ensure customer safety and

quality specifications are consistently met

• Coordinate with the clients, sub-contractors and

consultants on all project matters

• Familiar with Authority submissions and regulatory

requirements

• Ensure site team of engineers, supervisors, foremen

and workers comply with client and regulatory

requirements

• To assist management in monitoring the

effectiveness of the risk control measures

• To recommend appropriate risk control measures to

reduce or eliminate the risk identified assessment

• Together with QS department to award sub

contractor

• Assist in ac-hoc tender for technical proposal

submission

• All other ad hoc duties assigned

Job Requirement

• Diploma/ Degree in Civil Engineering / Architecture

or equivalent

• Good communication and organizational skills

• Able to work independently with minimum

supervision as well as in a team environment

• Able to work under pressure with high initiative and

meeting timelines

• At least 1-3 years of relevant experience in

Construction Industry

• Able Understand & doing AutoCAD Drawing

Others:

• 5.5 Working days per week

• 9am – 6pm

· Drafting board resolutions and minutes of meetings

· Reviewing and drafting of contracts and other legal documents

· Undertaking legal related matters including the handling of legal documents and agreements

· Updating and maintaining statutory registers and records in line with statutory compliance

· Conducting research and analysis on legal matters assigned

· Preparing of reports for the submission of Annual Returns

· Providing legal support, assistance and legal advice to the business units of the company and its subsidiaries

· Perform Company Secretarial work for all entities

· Custodian of all legal documents for all legal entities across the countries

. Any other ad-hoc duties assigned by Management

There’s never been a more exciting time to be in Sales at Accenture. We are looking for experienced and high performing sales professionals to come work with the leading Technology Services company in the world.

With Next Gen Sales Careers we’re continuing to build a best-in-class sales capability-powered by best-in-class Sales professionals. The Technology Sales Lead known internally as Sales Capture is focused on growing Accenture’s Business, manages opportunities through all phases including qualification, sales pursuit and the close stage by applying deep sales process and offering expertise. Developing relationships with key buyers and decision-makers at new and/or existing clients, advising them solving some of their most complex issues by bring the end to end capabilities of Accenture.

Critical Sucess Factors

• Prior experience in managing deals greater than USD$10-20M
• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience

Role & Responsibilities

• Shape, sell and close deals typically greater than $10M that are single or multi service
• Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value
• Has prior experience in leading and closing multi-year application outsourcing deals and system integration/implementation projects
• Develop / create strong partnerships and relationships with senior stakeholders at the client
• Ability to originate new opportunities, by developing client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity
• Is able to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
• Manage the opportunity from sales origination to close using deep sales process and offering expertise.

In order to be successful at this role, you must have experience in most of the following:

• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience
• Working with Technology Ecosystem partners including hyperscaler and enterprise platform providers
• Direct sales with quota of $20M+
• Creating and articulating a compelling and differentiated client value proposition
• Win strategy development
• Commercial, Deal Shaping and Contracting acumen
• Ability to guide a complex solution, problem solve and make decisions for the best interest of the customer and the business.
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership skills
• Excellent business acumen and industry acumen
• High energy level, decisiveness and ability to work well in demanding client environments.
• Unquestionable professional integrity, credibility and character.
• Ability to meet travel requirements, when required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Production Manager

• Location: Ang Mo Kio
• Working days: 5 days 8:30am – 5:30pm
• Salary Range : $5000 - $8500

Job Requirements :

• Degree in Manufacturing Engineering, Quality Engineering or related technical field.
• 5-10 years of experience in an industry working to strict compliance guidelines (aerospace, nuclear, medical, automotive, etc.).
• Ability to read, analyse and comprehend drawings and engineering specification and maintenance manuals.

Job Descriptions:

• Direct and supervise production departments, receiving / warehouse / shipping and provide backup for Quality Director.

Essential Responsibilities:

• To lead a team of assistant manager, engineer in establishing production processes, workflow, workplace safety / health and optimizing factory resources to meet customers delivery requirements according to planned schedules and agreed quality specifications.
• Lead the team in the productivity improvement.
• Confer with senior management personnel to establish production and performance standards, develop budget and cost controls, and obtain data regarding types, quantities, specifications and deliveries of supplied products and projects in order to plan and effectively manage department operations.
• Read and interpret work orders, blueprints, engineering standards, component maintenance manuals and specifications to determine assembly, testing, quality and documentation/certification requirements.
• Assist in development of new projects. Contribute to development of Repair Specifications, PMAs and new assembly/test/inspection processes and procedures while ensuring conformance to Regulatory and OEM requirements.
• Coordinate or arrange all facility repairs of both the buildings and manufacturing and shipping equipment.
• Assist manufacturing and sales personnel to understand technical information and requirements, testing procedures, and shop capabilities.
• Develop training materials and provide on-the-job training; maintain training logs for personnel.
• Work with the Quality Director to learn and implement Regulatory Compliance Requirements such as FAA, EASA, CASE and interfaces with FAA Manufacturing/Flight Safety/Aircraft Certification offices. Ensure compliance with customer requirements.
• Plan and direct department activities by establishing priorities and sequences of operations for effectiveness, costs and ensuring customer service.
• Ensure that all Customer Orders are on-time and all requirements are met.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Introduction

PKF-CAP LLP is a member firm of PKF International Limited which is a network of legally independent professional service firms providing audit and assurance, accounting, tax, corporate recovery and insolvency, corporate finance, and financial advisory services to clients in more than 100 countries around the world.

In Singapore, we are a dynamic and growing risk consulting practice looking for hard-working and ambitious professionals to join us.

Our values are simple yet powerful. We believe in passion, hard work, and dedication to client service and reward our people for performance and contribution to the firm. Our people learn from job experience as well as training conducted by Directors, Managers, and external trainers. At PKF-CAP LLP, we grow ourselves by inculcating a culture of learning and thriving on our creativity to solve business challenges.

Our clients include listed companies and non-profit organisations.

As an Assistant Manager, you will work as part of a team with extensive industry experience, helping our clients solve their complex business issues and be the catalyst to help shape a new Risk Consulting paradigm and identify areas of potential performance improvement.

Responsibilities

• Identify key controls and tailor audit procedures to evaluate the design and validate the operating effectiveness of internal controls in various business processes;
• Provide risk advisory audit support to audit engagements on regulatory and compliance matters
• Prepare internal audit reports including audit observations and recommendations on business processes and enhancement of internal controls
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Participate in fieldwork and inform engagement managers on job status
• Conduct presentations of audit findings and advise our clients on regulatory and compliance matters, including but not limited to reviewing and formulating recommendations for processes and controls in compliance with regulatory requirements
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
• Ensure compliance with relevant laws, regulations, and industry standards.
• Stay updated on changes in regulations that may impact the operations and internal controls.
• Participate in the development and enhancement of internal audit methodologies, processes, and tools.
• Contribute to the continuous improvement of internal audit practices and the overall governance framework.

Qualifications

• Bachelor's degree in accounting, finance, business, or a related field.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Minimum 3 – 4 years of experience in internal audit
• Strong understanding of internal auditing standards, principles, and practices.
• Excellent analytical, critical thinking, and problem-solving skills.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

Job Description & Requirements

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

· At least 10 years experience

· Willing to work on holidays/work on shifts/change of shift

· Able to work for long hours

· Can work between different locations

• Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.
• Developing in-depth knowledge of company offerings to identify profitable business opportunities.
• Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.
• Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.
• Preparing all documentation required for requests for proposals (RFPs).
• Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
• Developing and managing strategic partnerships to grow business.
• Presenting business or marketing opportunities to company executives and management.
• Selecting automation software and software platforms that best meet company needs.

COMPANY DESCRIPTION

CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.

With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.

Having pioneered the world's first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.

RESPONSIBILITIES

• Extract, analyse and distil business intelligence from business data (Products, Sales, Finance and Delivery) with appreciation to regional diversity and business dynamics.
• Continuous monitoring of key company performance metrics and liaising with stakeholders in identifying causes and solutions to challenges faced.
• Create and communicate succinct and timely management documents and reports for senior management and board members through collaboration with company executives, with a strong ability to transform complex data and concepts into concise and clear contents.
• Drive process improvement by implementing innovative solutions to improve workflow efficiency and accuracy.
• Identify business functions requirements and strategic solutions to resolve critical business operations issues through cross functional collaborations.
• Monitor and track key strategic initiatives to steer business growth.
• Support strategic projects and conduct market research, and analyses on a broad range of topics (technology, product management and governance, market research etc) to support the cause of the company.
• Collaborate and build strong relationships with stakeholders across functions and facilitate effective cross-team collaboration and discussion.

• Bachelor's Degree in Business or Marketing an industry-related field.
• Preferable years analyst experience in related strategic planning, program management or related roles, preferably in the IT industry.
• Strong attention to detail along with business acumen fuelled by sharp data analytical skills.
• Advanced knowledge in automation of reports, especially in Microsoft 365 and Power BI.
• Good critical thinking and problem-solving skills.
• Ability to thrive in a fast-paced environment and work well under pressure.
• Ability to construct and deliver clear presentations to senior company executives.
• Excellent writing, interpersonal and communication skills.
• Ability to take concise and accurate meeting notes supplemented with great organisational skill to plan before meeting.

What do we offer:

• We create opportunities for our people to grow professionally.
• We provide platforms for our people to share their creative ideas and solutions across.
• We emphasize the culture of learning and continuous improvement.
• We offer transparency where open discussion is encouraged across all levels.

Crimsonlogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.

• Basic up To $3900
• Working Hours: Mon - Fri (9.00am - 5.00pm)
• location: Central

Job Responsibilities:

• Assist managers in daily operations of Office Towers.
• Liaise with office tenant and to handle fit out and hand over of units.
• Investigate and follow up on defect rectification.
• Manage fitting-out for compliance with rules and safety.
• Coordinate with contractors/vendors for timely projects.
• Ensure contract and license renewals.
• Issue POs and verify contractor work.
• Manage online systems: occupant portal, access control, etc.

Job Requirements:

• Min. 2 year(s) related experience at Office Tower or Industry Office.
• Min. Diploma in Facilities Management and related fields

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

JOB SUMMARY

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Branch Manager, Business Manager, Product Mgr and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF and CFMAS

· 1 year of sales and relationship management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Product: Commercial Printers
• Basic $3000 - $4000
• Transport + Mobile Allowance ($440 - $840)
• AWS + Commission + Quarterly Bonus
• Gross up $5000++ monthly
• 5 days (8.30am - 5.30pm)
• Location: Jurong East

Responsibilities:

• Manage sales pipeline, monthly sales forecast and identify new business opportunities.
• Manage sales pipeline, monthly sales forecast and identify new business opportunities.
• Provide resources & support on product knowledge & sales strategies.
• Provide machine demo whenever required.
• Process sales related documentations – PO, contracts, sales requisition, credit grading, new customer code creation, transfer ownership.

Requirements:

• Min Diploma/ Degree in any field.
• Preferably with Enterprice account managing experience.
• Bilingual in Mandarin and English to liaise with Mandarin speaking clients.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143

Job Description

Supervise daily shop operations, retail sales, inventory controls, and other relevant duties

Supervise and guide team towards maximum performance and service standards

Ensure high levels of customer satisfaction through excellent sales service

Experienced in beauty industry with proven strong record of sales

Able to achieve outlet monthly sales target set by Management

Deal with feedbacks and complaints from customers to maintain the outlet’s reputation

Manpower scheduling for staff.

Submit daily sales and revenue reports to Management

Plan and oversee in-store promotional events or display

Ensure the store fulfils all legal health and safety requirements

Requirements:

Minimum 2 years of experience.

Salary range $3500-$5500

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

Job Description:

• 6 days works per week.

• Maybe required to work on Public holiday/Sunday for emergency case (NEED TO STANDBY ALL THE TIME)

• Manage daily operations including processing new business applications.

• Ensure the efficient and effective running of key communications channels (online and offline)

• Prepare meeting agendas and presentations.

• Daily bookkeeping data entry

• Run errands for the CEO

• Responsible for all general administrative

• Assist in recruitment such as arrange schedule and appointment, payroll, and in charge of worker's clinic appointment.

• Require to ferry workers for groceries purchase, clinic appoint and other case if worker is sick at Tuas area.

• Other duties and responsibilities as required.

REQUIREMENTS:

• Minimum Diploma/Degree in Finance, Accountancy or related field.

• With class 3 driving license is compulsory (Vehicle must park back to Employer house)

• Proficient in Microsoft Office, MYOB, XERO, Quickbook.

• Proficient in GST submission.

• Familiar with CPF submission.

• Basic vehicle maintenance knowledge is preferred.

• Able to converse in fluent Mandarin, Malay and English.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping ballast after each shift

Requirements

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Based in Singapore, France, Switzerland and Belgium, our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We are serving key accounts across Asia & Europe in multiple industries including Services, Manufacturing, Financial Services, Transportation & Logistics, Telecom...

Job Overview:

We are seeking a highly skilled and experienced IT Infrastructure Project Manager to join our dynamic team. As an IT Infrastructure Project Manager, you will be responsible for overseeing and managing the planning, implementation, and execution of various IT infrastructure projects, including data centers, cloud initiatives, and Microsoft 365 (M365) deployments. You will collaborate with cross-functional teams to ensure the successful delivery of projects within scope, budget, and timeline, while leveraging M365 technologies. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, along with a strong technical background in IT infrastructure management, data centers, cloud technologies, and M365.

You will contribute to IT infrastructure projects and operations to ensure functioning in the area of network & telecommunications, applications hosting, and hardware and servers, according to business and IT needs. You will report to the Network & Infrastructure Operations Manager Americas.

Your main responsibilities will be:

IT Infrastructure delivery

• Collaborate with Regional Service Desk and IT Competency Centre resources on project.
• Help with feasibility analysis on potential future projects.
• Contribute to the design of local IT projects.
• Implement local IT projects.
• Implement global projects locally.
• Maintain understanding of technology trends and directions.

IT Infrastructure operations

• Ensure availability and continuity of the infrastructure services in their scope.
• Manage technical solutions efficiency operated in the sites under your responsibility.
• Involved in Incident, Problem, Change and Service Request Management.
• Provide solutions based on Service Level Goals.
• Escalate recurring or impactful issues to problem managers.
• Contribute to resolution of problem following priorities defined by the problem manager
• Propose or recommend IM&T Infrastructure Services modifications.
• Support Infra Analyst Sr/Infra Analyst with their relevant activities.
• Lead small teams within the group for specific activities.
• Ensure all technical Documentation is produced and updated.
• Coordinate and help deliver relevant DR Tests.

Your professional profile includes:

• University degree in Information Technology.
• At least 4 years of experience in the responsibilities of the role.
• Technical knowledge of IT including networking, virtualization, storage management, backup, mobility solutions, and disaster recovery strategies for systems deployed on multiple platforms.
• Cisco CCNA certifications.
• ITIL foundations or similar.
• Knowledgeable with tooling to automate monitoring and procedures.
• Advanced level of English.

Our Benefits

• Health & medical plan coverage.
• Career Development Opportunities with access to many virtual learning sessions.
• International working environment.
• Quality of Life program.