Total 83,677 Others/Any customer experience manager job vacancies in Singapore

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Purpose

Ensure smooth operation of all the Bar Outlets in all aspects, including bar stock, staffing, quality and cleanliness.

Responsible for the profitability of the Bar Operations.

Basic Functions:

1. Ensure that there is sufficient stock in all outlets, schedule staff, oversee operation, conducting monthly stock-take, submission of claims, control expenses and wastage of materials.
2. Responsible for the profitability of the Bar Operations.

Job duties in detail

1. Liaise with the F&B Operations Manager and Outlet Heads on operational aspects.
2. Communicate all matters to bar staff, explain objectives and expectations.
3. Arrange with relevant Department Heads on rectification of defects and other matters.
4. Prepare weekly duty roster, submit claims of staff.
5. Monitor revenue of beverage and tobacco items and compare to budget. Prepare actions to achieve sales target, observe staff performance and correct if necessary.
6. Prepare annual staff performance appraisal; ascertain that rules and regulations are abided by staff.
7. Handles complaints and bring such complaints and other relevant matters to the attention of the F&B Operations Manager.
8. Responsible for the efficient operation of the POS system and ensure that all Members’ Chits are accurately billed.
9. Responsible for the profitability of the Bar Operations.
10. Provide leadership and train staff.
11. Render full support to Banquet and Events; and other F&B Outlets when required.

1. Must qualify for mandatory documentations to work in Changi Airport (i.e. Airport Pass administered by Airport Police)

2. Rotational shift work (e.g. week 1 - 0800H to 1700H // week 2 - 1300H to 2200H // week 3 - 1800H to 0300H // week 4 - 0100H to 1000H etc)

3. Work environment subjected weather elements (i.e. no shelter at airport tarmac, under rain / sun)

4. Proficient communications in English (to liaise with various stakeholders operating at the flights)

5. Basic literacy in Microsoft office (for generating & submitting of daily operational / incident reports etc)

6. Point of contact for client's operational counterparts; to coordinate & implement changes as directed.

7. Possession a valid Airfield Driving Permit (ADP) would be a bonus.

Job Scope

Reporting to Sales Director

Create New Accounts

Assist Sales Department to reach monthly sales target

Assist Production Department in daily activities

Any related tasks as required.

Responsibilites

Ensure completion of Sales from Purchase Order to invoices upon job completion

Discussion of new Projects initiation with Customers and Production Department

Follow-up on quotations and project schedules

To visit overseas customers as and when the need arises

1.Project planning, including work program, cost and material projection.

2.Shop-drawings submission for Consultant's approval and follow-up with re-submission.

3.Attend Project Technical and NSC meetings.

4.Compile monthly project progress claim.

5.Prepare Variation Order.

6.Apply and prepare submission for authority testing and commissioning of project equipment

7.Submit as-built drawings, operation and maintenance manual.

8.Prepare project final account.

Minimum Qualification:Diploma in Electrical Engineering

Minimum Years of Experience:3 years relevant experience

Personal Qualities :Must be independent, Self-motivated & Hardworking.

Other Requirement:

1. Familiar with project management and supervision.

2. Able to interact with main-con and consultant.

3. Wide knowledge in Electrical Engineering.

4. Able to supervise a project team.

5. Familiar with QEHSM standard

Project Manager - 12-months Contract - Singapore

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and growth.
• A dynamic, unique work environment with a collaborative culture.
• The chance to work on impactful projects that drive organizational change.

Job Summary:
We are seeking a highly skilled and experienced Project Manager with a solid Information Technology (IT) technical background to lead, manage, and drive complex, large-scale, enterprise-level projects. The ideal candidate will have a proven track record in project management, vendor management, and stakeholder communication, and be capable of successfully managing multiple priorities in a fast-paced environment. You will be responsible for ensuring that projects are delivered on time, within scope, and on budget while maintaining strong relationships with key stakeholders, including senior and C-level executives.

Key Responsibilities:

• Lead and manage end-to-end delivery of large-scale, complex IT projects, from planning and execution to completion, ensuring adherence to scope, schedule, and budget.
• Collaborate with cross-functional teams to define project objectives, timelines, and deliverables, and ensure alignment with organizational goals.
• Manage and monitor project budgets, timelines, and resources, taking corrective action when necessary to avoid delays or cost overruns.
• Effectively manage relationships with external vendors, ensuring performance and service delivery are in line with contractual agreements.
• Build and foster strong working relationships with key internal and external stakeholders, including senior and C-level executives, to manage expectations, drive buy-in, and secure necessary project resources and support.
• Deliver clear, concise, and regular project status updates to stakeholders, highlighting risks, issues, and mitigation plans.
• Develop and implement project plans, including scope, schedule, and resource allocation, in alignment with business and technical requirements.
• Navigate and thrive in a fast-paced environment, adapting to changing priorities and resolving issues in real-time.
• Lead risk management and issue resolution efforts, proactively identifying potential problems and developing strategies to mitigate impact.
• Ensure compliance with internal processes, standards, and best practices for project management, IT governance, and quality assurance.
• Maintain a strong focus on continuous improvement, implementing lessons learned from previous projects to improve future outcomes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent experience).
• 5+ years of project management experience, with a focus on IT projects (enterprise-level, large-scale).
• Strong technical background with a solid understanding of IT systems, infrastructure, and software development processes.
• Proven ability to drive complex projects from initiation through to delivery, including managing multiple stakeholders, both internal and external.
• Experience with vendor management, ensuring alignment with project goals and timely, high-quality deliverables.
• Ability to effectively manage expectations and communicate complex technical concepts to non-technical stakeholders, especially senior and C-level executives.
• Strong problem-solving and decision-making skills, with the ability to identify risks and implement mitigation strategies.
• Exceptional communication skills, both written and verbal, with the ability to present to and engage senior leadership.
• Ability to thrive under pressure and handle multiple tasks and changing priorities in a fast-paced environment.
• PMP, Agile, or other relevant certifications preferred.
• Experience with project management tools (e.g., JIRA, MS Project, Trello, or similar) and methodologies (e.g., Agile, Waterfall, Scrum).

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays

Job Opportunity: Shop Manager at Le Petit Croissant

We’re excited to announce an opening for a Shop Manager at our new outlet located at 338 Changi Road!

About Us
Le Petit Croissant is a French bakery bringing authentic and freshly baked delights to Singapore. We are looking for a passionate and dedicated individual to deliver an exceptional customer experience.

Position Details

• Role: Shop Manager
• Location: 338 Changi Road
• Working Hours: 6:30 AM to 4:00 PM
• Days: Monday to Friday

Responsibilities

• Oversee daily operations of the outlet to ensure smooth service.
• Maintain high standards of product quality and presentation.
• Handle inventory and stock management.
• Ensure compliance with health, safety, and hygiene standards.

Requirements

• Prior experience in a managerial role, preferably in F&B or retail.
• Strong communication and organizational skills.
• Passion for customer service.
• Ability to handle operations independently and problem-solve on the go.
• Familiarity with French pastries and baked goods is a bonus.

What We Offer

• Competitive salary package.
• A supportive and friendly work environment.
• Opportunities for growth and career development.

If you’re ready to make Le Petit Croissant the go-to spot for this vibrant neighborhood, we’d love to hear from you!

How to Apply

Please send your CV and a brief cover letter to [email protected]

Join us in sharing the joy of freshly baked French pastries with the community!

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Provide strategic leadership for the organization, aligning with the company's goals and objectives.
• Develop and implement strategies to ensure the successful execution of projects and overall business growth.
• Oversee the planning, coordination, and execution of all projects, ensuring adherence to timelines, budget constraints, and quality standards.
• Efficiently manage resources, including manpower, equipment, and materials, to optimize productivity and cost-effectiveness.
• Foster a positive and collaborative work environment, promoting teamwork and accountability.
• Act as the primary point of contact with clients, ensuring effective communication and addressing any concerns or feedback promptly.
• Build and maintain strong client relationships to enhance customer satisfaction and secure future business opportunities.
• Handle all contractual issues related to projects, including review, negotiation, and interpretation of contract.
• Manage administrative tasks and documentation, ensuring compliance with legal and regulatory requirements.

Requirements:

• Bachelor’s degree in Business Administration, Economics and/or equivalent.
• At least 2 to 5 years experience in Management roles.
• Good knowledge of the relevant policies, regulations and industry service specifications and management standards as well as import/export processes.
• Familiar with the work processes of each stage of management as well as quality management system.
• Prior experience in the steel industry would be an advantage.
• Basic financial management and cost control knowledge.
• Strong communication and interpersonal skills.
• Analytical, able to work independently, results-oriented, resourceful, and pro-active.
• Have a positive working mindset and a strong sense of responsibility.
• Good communication, coordination, organization and overall management skills, adhering to the customer-first and quality service management.

*Directing the daily operations of the restaurant, including food preparation, cooking, serving and claen up.

*Hiring, training and managing restaurant staff, including cooks, servers and dishwashers.

*Scheduling staff shifts and assigning duties.

*Ensuring customers receive high-quality service and enjoyable dining experience.

*Handling customer complaints and feedback with profesionalism and care.

As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ob Description & Requirements

Responsible for maintaining the accounts of various entities

· Maintain full set of accounts

· Proper and timely accounting transactions in Xero accounting system including processing of AP/AR, receipts and accounting entries

· TT online banking and issue cheques

· Monthly payroll & CPF submission

· Bank reconciliations, staff expense claim & supplier payments

· Responsible for preparation and closing of monthly and annual financial statements

· Responsible for corporate tax and quarterly GST submission

- Knowledge of simple corporate secretarial duties eg. GST filing, New company name check, Corp Pass matters

- Develop and maintain a filing system

- Submit and reconcile expense reports and claims

- Carry out administrative duties such as filing, data entry, scanning and copying of documents etc.

- Checking and replying emails

- Able to be multi-tasked and work under tight datelines

- Any other administrative duties assigned from time to time

Requirements

Potential candidate who have admin experience is an advantage

Corporate Secretaries Admin or assistant experience is an advantage

Time management skills and ability to prioritize work

Proficient in MS Office

Proficient in ABSS accounting software

Able to assist in HR duties

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Manage construction activities to make sure that compliance with cost, time, contract specification, health and safety, quality and environmental requirements are achieved; manage the delvelopment and implementation of programmes associated with project plans.
• Oversee and direct construction projects from conception to completion.
• Participate in the evaluation of the suitability of subcontractors.
• Review the project in-depth to schedule deliverables and estimate costs.
• Liaise with subcontractors and other service providers in relation to programmes and workmanship.
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Ensure quality construction standards and the use of proper construction techniques.
• Liaise with the safety personnel to undertake risk assessment and develop suitable control methods.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

GENERAL RESPONSIBILITIES:

The Project Manager (PM) is in charge of planning and coordinating all the activities of a project from initialization to proper completion. Working with site supervisors, the PM job is to ensure that works are carried out in accordance to specifications in the contract and/or specifications provided by designers /architects / engineer.

[Project type involves flat renovation and construction of landed houses (turn key from foundation to interior finishing)].

DAILY RESOURCES TO MANAGE/COORDINATE:

Tool box meetings, safety briefing, tools, equipment, leaders and workers (x 70 paxs), transport, store, fabrication factory & carpentry factory, stone factory.

WEEKLY RESPOSIBILITIES:

To carry out random site inspection ensuring that project plans are carried out properly and schedule is on time. Meeting and debriefing supervisors and leaders. Project administrative works.

Candidate must have the ability to nurture effective professional relationships with staff and clients.

Strong project management abilities. Confidence to thrive under pressure. Should have at least prior min 5 years' experience.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance