Total 65,253 Manager customer experience manager job vacancies in Singapore

SHANGHAI TCM WELLNESS is a beauty TCM located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base.

We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced MANAGER (Full-Time) to our growing family.

Basic salary + Commission

Basic requirements:

- 6 days work week
- Other ad-hoc duties instructed by the management

- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- must have positive attitude and willingly to take new task and learn.

- Beauty / Facial knowledge

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Summary

The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.

Duties and Responsibilities

▪ Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure that service delivery levels meet or exceed internal objectives as well as targets agreed with airline customers in accordance with individual Service Level Agreements (SLAs)

▪ Deliver cost effective services within agreed budget. Monitor and control costs through effective resource management of staff, equipment, and facilities. Identify and exploit revenue opportunities. Continually review and adjust expenditure to meet fluctuations in demand to deliver savings against budget and forecasts

▪ Ensure the safety of staff, equipment, and facilities in accordance with corporate, local, and international standards

▪ Develop and maintain own department continuity plans including dnata Crisis Management Plan, Business Continuity Plan and Evacuation Plan. Continual review and adjustment of the plan to accommodate change

▪ Ensure staff are trained and equipped with the resources needed to carry out their duties and to perform at a consistently high level to meet Service Level Agreements (SLAs) of the customer airlines. Maintain proficiencies through a program of refresher training and audit

▪ Represent Company as directed as a stakeholder at Changi Airport consultative committees and other external bodies. Develop and promote dnata Singapore’s image and brand through both internal and external communications

▪ Responsible for the formulation of departmental plans. Proactively recommend tactical and proactive plans short to medium term (6 months - 2 years) with contingencies aligned to the overall divisional and corporate strategy

▪ Drive innovative solutions through team creativity and ensure a collaborative approach with other departments. Utilise Information Technology (IT) hardware and software solutions to provide improved service levels, efficiency gains, and cost savings for the department

▪ Control and track the use of outsourced labour to ensure the most efficient and cost-effective use of in-sourced / outsourced labour of specific projects

▪ Ensure compliance with all workplace safety, security, and health policies and procedures

Requirements

▪ Minimum Degree or Diploma from a recognized tertiary institution

▪ Minimum 10 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport, or ground handling company

▪ Minimum 5 years in a management or leadership role

Job Responsibilities:

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

Preserve excellent levels of internal and external customer service

Design exceptional menus, purchase goods and continuously make necessary improvements

Identify customers needs and respond proactively to all of their concerns

Lead F&B team by attracting, recruiting, training and appraising talented personnel

Establish targets, KPI’s, schedules, policies and procedures

Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

Comply with all health and safety regulations

Report on management regarding sales results and productivity

Requirements:

Proven food and beverage management experience

Ability to spot and resolve problems efficiently

Mastery in delegating multiple tasks

Communication and leadership skills

Up to date with food and beverages trends and best practices

Ability to manage personnel and meet financial targets

Guest-oriented and service-minded

Culinary school diploma or degree in food service management or related field

Roles & Responsibilities

1. manage the shop together with a team

2. conduct stock check

3. good personal skill

4. handle customer complaint

The supervisor role must have a good communication skill and lead a team of crew members. It is also important to meet customer directly and shown goog customer services and meet customers expectation.

Our Client, a Singapore-based SME company of over 25 years of service, has been at the forefront of B2B consulting, empowering companies, helping to optimize their operations and capitalize on emerging market opportunities. With four dynamic entities under their umbrella, they deliver unparalleled expertise and innovative solutions tailored to the unique needs of the clients. As they continue to expand, they are currently seeking a seasoned Senior Accountant to join their dedicated team and contribute to our legacy of excellence and growth. Be part of the team that values innovation, dedication, and success.

Responsibilities:

Business Management

• Strike collaborative and strong engagement with businessunits on business requirements translating to system configuration and workflow process across a sector of business.
• Design and create solutions to support clients’ requirements.
• Ascertain project scope, parameters and timeframes.
• Create any payroll presentation according to specific client.
• Mitigate any payroll ground issues to alleviate business operation burden.
• Contribute to sales revenue via effective payroll solutions.
• Interface with clients directly as and when business situation calls for it.
• Understand any business SLA and how its content impacts payroll ways of working.
• Understand company’s P&L and contributing ideas to reduce cost spent.
• Analyse data to plot observations and trends; contributing to business decisions.
• Analyse system and its efficiencies and always striving to make it better.

Stakeholder Management

• Create a mindset of continuous improvement and simplification to drive payroll function forward.
• Strive for best employee’s experience and high-performance service standard.
• To drive work productivity for own function and others.
• Understand matrix ways of working.
• Train Business Units in understanding salary-related laws to increase literacy level of understanding how decisions affect salary and cost spent.

Function Management

• Lead Payroll Function which is a team of payroll specialist
• Drives process optimization (ie the fastest and smartest way to “get there”)
• End to end scope of all payroll process include workflow, payment intricacies, compliance, validation, and invoice management via payroll feed, including processing some accounts (hands-on).
• Ensure timely process processing and accuracy.
• Intervention to investigate, analyse and resolve payroll issues that may arise.
• Gatekeeper to uphold payroll integrity and compliance.
• Employee engagement – drives effective communication on payment clarifications.
• Alleviate the function performance with a goal to gear the team to understand “business first”.
• Create a collaborative process with Finance accounting team to ensure proper reporting on invoices and compensation expenses.

Requirements:

• Diploma or Degree in business, accounting, finance and any equivalent studies
• Experience in understanding business firstly and able to translate business thoughts to operation standard.
• A minimum of 5 years’ of leading a team in multi-account and/or outsourced payroll environment
• Experience in designing, implementing, and reviewing internal controls aimed at reducing operational risk.
• Someone with a combined HR/Payroll skillset will have priority consideration.
• Strive for a professional image excellence for the company
• Grasp business concepts and the ability to translate to tactical reasoning.
• Knowledgeable and objective view of things can identify right and wrong.
• Strong service mindset and can work with internal business stakeholders and occasionally external stakeholders and a wider group of employees
• Meticulous, able to multi-task and work in fast-paced environment.
• High adaptability in managing different payroll scenarios.
• Advanced excel skills and working knowledge

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Overview: The Regional Product Manager for Dermatology will assist the Regional Franchise Director in managing the dermatology products and play a critical role in driving their commercial success across the region. This role focuses on managing the entire product lifecycle to ensure accessibility for patients and healthcare providers. The position involves collaboration with cross-functional teams to gather, analyze, and communicate market insights, as well as develop and implement market access strategies.

Key Responsibilities:

• Develop pricing strategies based on market trends and competitor positioning to optimize product accessibility and profitability.
• Prepare comprehensive market reports and present findings to leadership teams to support strategic decision-making.
• Coordinate with internal stakeholders to implement effective market access initiatives.
• Ensure all activities comply with industry regulations and standards.
• Lead the growth and expansion of Rxilient's dermatology portfolio across the regional market.
• Drive business development by assessing market opportunities, identifying potential products, and managing product forecasting and pipeline strategies from pre-launch to post-launch.
• Develop product training plans in collaboration with Principals, Medical, and Commercial teams.
• Establish brand strategies and market penetration plans, maintain competitive intelligence, and respond proactively to market dynamics.
• Analyze research data and customer feedback to align with market trends and enhance product competitiveness.
• Define and execute strategic marketing plans, implement marketing campaigns, and regularly assess their efficacy and success.
• Map out strategic goals, priorities, and plans for products and share them with cross-functional teams to ensure alignment.
• Engage with Key Opinion Leaders (KOLs) for the dermatology product line, working with clinical, sales, and training teams where relevant.
• Arrange and deliver product training to local and regional distributor sales teams to ensure they have the necessary scientific and communication skills to meet sales targets.
• Perform any other ad-hoc duties as assigned by the Company.

Job Specification

• Minimum of 7 years of experience in sales and marketing, with at least 4 years in marketing within the pharmaceutical industry.
• Proficient in data analysis tools and techniques.
• Bachelor's degree or higher.
• Ability to work independently on complex projects while effectively collaborating with cross-functional teams.
• Experience in managing product lifecycles, particularly within the dermatology sector in the region.
• Strong understanding of market access strategies, pricing, and market intelligence.
• Excellent communication skills for engaging with cross-functional teams and stakeholders.

Responsibilities

• Source for and acquire new client within market, develop long-term solutions for the clients
• Understanding client’s business and sources of wealth generation, as well as client’s financial and investment goals in creation and management of their wealth
• Provide tailored solution that address client’s investment risk management and financiering / liquidity need
• Provide quality and efficient after-sales service
• Responsible for achieving annual targets and agreed service standards
• Ensure compliance with all regulations and controls as by the company and external regulatory authorities

Requirements

• Bachelor’s degree with at least 10 years’ experience in serving high net worth clients ; exposure to Greater China Market
• Understand and able to apply compliance and regulatory requirements
• Good product knowledge and ability to interact with clients in Greater China Market
• A holder of Singapore client advisory competency standards (CACS) qualification
• Strong client facing sales and stakeholder management skills

Job Description:

We are seeking a driven and analytical Culture Implementation and Evaluation Specialist to spearhead our company's cultural transformation. In this role, you will be responsible for:

• Culture Implementation: Designing and executing strategies to embed our company's core values and culture into daily operations.
• Feedback Mechanisms: Creating robust feedback channels to gather employee input and insights on our culture.
• Data Analysis: Analyzing data to identify trends, measure impact, and inform strategic decision-making.
• Continuous Improvement: Driving continuous improvement of our culture through data-driven insights and innovative approaches.

Key Responsibilities:

• Cultural Strategy: Partnering with leadership to develop and execute a long-term cultural strategy aligned with business objectives.
• Cultural Initiatives: Designing and implementing engaging cultural programs, events, and initiatives that reinforce our company values.
• Employee Engagement: Fostering a positive and inclusive work environment through various engagement activities.
• Change Management: Leading cultural change initiatives and ensuring smooth transitions.
• Culture Communication: Communicating cultural initiatives effectively to all employees.
• Evaluation: Conducting regular assessments of cultural initiatives and measuring their impact on employee satisfaction, engagement, and performance.

Required Skills and Experience:

• Bachelor's degree in Human Resources, Organizational Development, or a related field.
• Proven experience in designing and implementing culture initiatives.
• Strong understanding of organizational behavior and change management principles.
• Excellent analytical and problem-solving skills.
• Ability to build strong relationships and influence stakeholders at all levels.
• Proficiency in data analysis tools such as Excel, SPSS, or similar software.
• Strong communication and presentation skills.

Key Performance Indicators:

• Employee satisfaction scores
• Employee engagement levels
• Cultural alignment with company values
• Participation in cultural initiatives

This role requires a highly motivated and results-oriented individual who is passionate about creating a positive and inclusive work culture. The ideal candidate will be a strategic thinker with strong interpersonal skills and a proven track record of driving cultural change.

What you will be doing:

• Manage and oversee the daily operations of teams
• Lead, motivate, and supervise teams of engineers and technicians to ensure high performance and accountability.
• Develop and implement maintenance schedules, procedures, and protocols to ensure the efficient operation of all facility systems and equipment.
• Coordinate with vendors, contractors to obtain competitive bids, identify and propose rectification, upgrading and enhancement work for clients, negotiate contracts, and oversee work performed on-site.
• Monitor and maintain compliance with all corporate HSEQ requirements and standards.
• Conduct regular inspections and assessments of facilities to identify maintenance needs, safety hazards, and propose to client(s) for improvement.
• Tracking of P&L for the sites under his/her portfolio, work with BD team to prepare for tender submission
• Respond promptly to facility emergencies, incidents, and service requests to minimize downtime and ensure the safety and security of occupants.
• Collaborate with other departments, such as operations, HR, and finance, to support organizational goals and initiatives.
• Stay informed about industry trends, best practices, and new technologies in facilities management to continuously improve processes and performance.

You are:

• Bachelor's degree in facilities management, engineering, business administration, or related field (preferred).
• Proven experience in facilities management, operations management, or related field, with at least 10 years in a supervisory or managerial role.
• Strong leadership skills with the ability to motivate and manage a diverse team of employees.
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff, vendors, and stakeholders at all levels.
• Understanding of ACMV, electrical, plumbing, and mechanical systems.
• Knowledge of regulatory requirements and safety standards related to facilities management.
• Proficiency in computerized maintenance management systems (CMMS) and facility management software.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Skills and Competencies

· A minimum of 8-10 years of communications and media relations experience in a corporate environment, ideally within the financial services sector.

· Ability to manage a small team of entry-level to mid-career communications professionals.

· Experience with development and activation of integrated, multi-channel communications strategies and campaigns, including social media.

· Ability to successfully build and maintain media relationships.

· Strong and persuasive verbal and written skills (concise, impactful, compelling content).

· Attention to detail and ability to prioritize and handle a variety of tasks simultaneously under tight deadlines.

· Ability to solve problems creatively and effectively.

· Must be a professional, creative, organized, enthusiastic and flexible individual, who can work effectively both as a collaborative team member and independently.

· Computer skills, including proficiency in Microsoft Office 360, specifically Teams, Word, PowerPoint, Excel, and SharePoint; demonstrated experience using GenAI tools and technology to power Communications activities is a plus.

Education

· Bachelor's degree in communications, journalism or a related field.

Responsibilities

The VP Manager - External Communications in Singapore plays a pivotal role on our Regional Communications team, positioning Moody’s as a leading provider of insights on risk in the media and with other stakeholders in the APAC region. The role is that of a trusted communications counsellor who will lead a small team in order to:

· Assume responsibility for regional communications across APAC markets.

· Lead the implementation of communications strategies in support of a wide range of business units within Moody’s.

· Be responsible for developing and maintaining media relationships, ensuring robust relationships with journalists covering Moody’s content.

· Respond to media inquiries by providing solutions content, ratings, research, and facilitating access to analysts, economists, product specialists and subject matter experts.

· Engage in proactive outreach to the media through targeted distributions of promotional digital content (podcasts, videos, infographics) and reports, e-mails, phone calls, briefings, interviews, background meetings, etc.

· Maintain our media contacts database, regional media monitoring and analysis, manage our media engagement tracking and maintain detailed records of media activity

· Partner with Moody’s Employee Communications team on the implementation of regional employee communications initiatives

· Provide Communications support for senior leadership traveling in the region

· Partner with Moody’s Branding team to identify and develop content showcasing Moody’s regional impact and engagement as part of its global brand story

· Provide communications support for Moody’s regional market engagement conferences and events

· Develop and post clear, concise and engaging social media content, with a focus on LinkedIn. Track, analyze and report on content performance.

· Develop and maintain relationships with key internal business stakeholders.

· Based in Singapore managing a hybrid team of geographically distributed contributors.

Responsibilities

• Assist in solutioning and bidding for new projects
• Engage client stakeholders and business users
• Represent iCompaz in technology meetings
• Manage EUC and cross-functional projects
• Review project documentation
• Engage project, client and vendor resources to deliver projects
• Act as escalation point for troubleshooting for EUC technology
• Provide connection with various iCompaz internal teams and offshore Infosys teams
• Manage technology partners and service providers for iCompaz and client

Requirements

• Degree holder
• At least 10 consecutive years gained in international companies
• Strong track record of managing EUC environment and executing projects
• Certification in Project Management, ITIL and Microsoft

Preferred Requirements

• Experience in MacOS

• Ensure all Air RFQs are delivered with a high quality response.
• Ensure planning and controlling tenders (specific to air)
• Engage and work closely with Regional and local pricing team on all pricing.
• Follow up on tender data with the local team along with the regional team.
• Responsible for air tariffs and update local teams.
• Direct involvement with pricing agents.
• Responsible to handle customer tariff, contract pricing and rate application.
• In charge to update and disseminate carriers notices/ information on surcharge updates.
• Ensure complete understanding of flight routes & visibility of airline costing.

Meta seeks a highly skilled and experienced Stakeholder Engagement Manager to join our Content Policy Stakeholder Engagement team.

As a Stakeholder Engagement Manager, you will be responsible for building and strengthening relationships with external stakeholders in the APAC region and globally, with a focus on informing and engaging around our content policies. This involves working closely with NGOs, academics, and other thought leaders to bring global knowledge and feedback into the policy development process.

The ideal candidate for this role will be a skilled professional who can think strategically, adapt quickly, work independently, and function in a fast-paced environment with shifting priorities. They should be able to analyze complex information and develop effective engagement strategies. Intellectual curiosity is also highly valued in this position.


This is a full-time position based in Singapore.

Responsibilities

• Develop and execute stakeholder engagement strategies to support the development of content policies that reflect the needs and concerns of diverse communities around the world.
• Identify, cultivate, and establish partnerships and opportunities with key external stakeholders for engagement to develop content policies.
• Build and maintain relationships with key external stakeholders, including civil society organizations, academics, and industry experts in critical content policy areas and seek opportunities to develop collaborative partnerships with them.
• Collaborate with cross-functional teams at Meta to ensure stakeholder feedback is incorporated into policy development processes.
• Monitor and analyze trends in stakeholder sentiment, providing insights to inform policy development decisions.
• Create and deliver presentations and other communication materials to articulate policy positions effectively to external audiences.
• Collaborate with other members of the Trust and Safety Policy team to improve our policies based on external expertise and input.
• Help field policy questions on high-priority escalations, exercising critical thinking and excellent judgment under time pressure.
• Represent the company at external events, conferences, and other external policy engagements.

Minimum Qualifications

• Bachelor's Degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication, program management or a related field.
• 8 - 10+ years of experience in stakeholder engagement, public policy, or a related field
• Creative problem-solving, analytical thinking, negotiation, and multi-tasking skills in time-sensitive settings.
• Experience working in a fast-paced, dynamic environment and managing multiple priorities simultaneously.
• Strong written and verbal communication skills and experience communicating nuanced concepts and policy positions to various audiences.
• Experience in leading the design and delivery of stakeholder engagement strategies.
• Experience in engaging with a diverse set of stakeholders.

Preferred Qualifications

• Master’s Degree or equivalent advanced degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication or a related field.
• Fluency in an APAC local or regional language as the candidate may be required to review policy in the local language
• Previous roles in civil society, academia, social media platforms, internet companies, technology-focused government departments or think tanks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Assistant General Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Collaborate with management to resolve operational issues efficiently.
• Review and approve company processes and policies to ensure compliance and effectiveness.
• Analyze organizational structure and recommend improvements to the Managing Director to enhance efficiency.
• Lead initiatives for change, innovation, and continuous improvement to support business opportunities.
• Implement and oversee yield management strategies to ensure competitiveness and profitability across all divisions.
• Ensure proposals meet company standards, including accurate costing.
• Manage headcount and budgets to boost productivity and ensure effective succession planning.
• Provide leadership by communicating and reinforcing the company’s strategic goals to stakeholders.
• Conduct quarterly departmental reviews to monitor and achieve targets.
• Work closely with Business Development to develop a strong sales strategy aligned with company objectives.
• Build and maintain relationships with key stakeholders by participating in relevant meetings and events.
• Any ad-hoc duty given

Requirement

• Min Degree in any field
• Min 4 years of experience in Start up environment
• Experience with Decision making and managerial

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Assistant Contract Manager
Working day: Monday - Friday (8am - 5.45pm)
Salary: $6,000 - $8,000
Office Location: Woodlands

Job Description:

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Meeting with clients to find out their requirements
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing and negotiating the terms of business contracts
• Agreeing budgets and timescales with the clients
• Managing construction schedules and budgets
• Dealing with any unexpected costs
• Attending site meetings to monitor progress
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Working on-site and in an office.
• Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Job Requirements

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• An understanding of the construction industry & legal documentation
• With Maths and IT knowledge

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Trial production and design

· Manage customer data by sending, receiving, editing, and organizing it effectively.

· Implement Design Rule Checks (DRC) and handle system registration.

· Apply Design for Manufacturing (DFM) principles and respond to customer feedback.

· Create and optimize product drawings, and secure customer approval.

· Develop, update, and oversee design and manufacturing data.

· Generate and manage tool data.

· Produce data for process checks.

· Establish product specifications, set up process flows, and register systems.

· Summarize the settings for manufacturing conditions.

· Review prototype development results in collaboration with relevant divisions.

· Summarize the outcomes of quality confirmations.

· Manage the transition of prototype production.

Collaborate cross-functionally with other teams.

Standardization, Operation

· Develop, standardize, and validate input and design guidelines.

· Establish and standardize operational flow rules.

· Formulate and standardize correction rules and policies.

· Oversee the training and development of design engineers.

Roadmap

· Research customer and industry technology trends.

· Develop a technology roadmap.

· Summarize and manage development initiatives through research and innovation.

Customer Response

· Serve as the primary point of contact for technical inquiries from customers.

· Conduct regular meetings with customers to discuss and address their needs.

Job Requirements

Professional Qualifications:

• Bachelor's degree from an accredited institution or equivalent qualifications and experience.

• At least 5 years of post-semiconductor process or design experience.

Specialized Knowledge & Skills:

• Knowledge of semiconductors and customer needs.

• Experience with CAD/CAM systems, including creating specifications and drawings.

• Familiarity with measurement, analysis, and reliability assessment tools (preferred).

• Basic understanding of the substrate manufacturing process (desirable).

• Ability to solve problems ranging from difficult to moderately complex.　　　　

Competencies:

• Demonstrated ability to work with meticulous care and precision.

• Strong aptitude for understanding and interpreting customer needs.

• Proven project management skills for effective planning and execution.

• Capacity to influence and guide others on company policies, practices, and processes.　

Attributes:

• Strong interpersonal and communication skills for effective collaboration and influence with multiple stakeholders.

• Ability to work comfortably in a global context, engaging with colleagues from diverse cultural backgrounds.

• Alignment with company values, including integrity, passion, proactivity, and creativity.

Job Description & Requirements

Roles & Responsibilities

• Responsible for full set of accounts for SMEs clients.
• Supervise junior team members and provide assistance to the Manager to ensure that the required filings and submissions are done within the stipulated timeline (Supervisor/AM)
• Work with the Manager in identifying areas where SOP and the system can be enhanced to reduce manual work and improve productivity.
• Preparation of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law.
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients.
• Communicate with clients independently and provide assistance to juniors in handling complex clients.
• Perform other ad-hoc duties assigned by the Management.

Requirements

• Degree in relevant field, ongoing ACCA, ACCA graduates or equivalent
• At least 3-5 years of relevant experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous
• Proficient in accounting software (MYOB, Quickbooks, Xero etc.) advantageous
• Customer service oriented mindset
• Able to multi-task in a fast moving environment
• Able to focus on timeline and target

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Responsibilities:

Work with Chief Corporate Officer and the team to manage the company’s Corporate Communications, Branding, Marketing and Investor Relations functions, including, but not limited to the following:

• Formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Brand guardian to promote the Company’s image and support regional teams in communications, marketing events and project launches.
• Plan, organise and execute large-scale corporate events, and drive corporate-level corporate social responsibility engagements and campaigns
• Assist in special projects when required.
• Any other duties assigned.

Requirements:

• Degree holder, preferably in Mass Communications/Literary Arts/ New Media/Marketing or equivalent.
• At least 6 years of relevant working experience in dealing with corporate communications and media.
• Exceptional communication, writing, copywriting and editing skills with strong critical thinking skills.
• Strong command of English
• IT Savvy, in-tune with digital economy and familiar with managing digital public relations platforms.
• Proficiency in Microsoft PowerPoint and Adobe Illustrator and Photoshop (photo and video editing skills are an asset).
• Outstanding event organisation and planning skills.
• Good artistic flair and familiar with executing Corporate Identity, Advertisements and Corporate Collaterals.
• A team player who is mature, meticulous, dedicated, enjoy challenges and able to multi-task.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Project Operations Manager for the next phase of their business. They are located in West.

Duties of Project Operations Manager:

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.

Requirements

• Min Degree in Engineering related field.
• Min 8 years of project operations experience in Oil & Gas or Petrochemical industry
• Experience in leading a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Operations Manager / Store Manager (Korean BBQ)
• Working Location: Orchard
• Working Hours: 6 days (Monday – Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring efficiency and compliance with company policies and industry regulations.
• Monitor all aspects of the dining experience, from seating and table service to food preparation in the kitchen.
• Collaborate with chefs to update recipes, menu items, and presentations based on customer preferences and seasonal ingredients.
• Monitor guest feedback, address complaints promptly, and work to consistently improve customer satisfaction.
• Maintain optimal stock levels for food ingredients, beverages, and other consumables.
• Manage and oversee the restaurant's budget, including labor costs, food costs, and other operational expenses.
• Ensure that all health, safety, and hygiene regulations are strictly adhered to.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business Administration or a related field
• Has around 5 years of experience in restaurant management, prior work experience in Korean BBQ concepts is an added advantage
• Strong leadership and management skills with the ability to motivate and guide a diverse team

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69986 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Business Manager / Sales Manager (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $5000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Lead and inspire a team of Salesmen to meet sales goals.
• Set clear sales objectives, aligning with company-wide targets.
• Evaluate and enhance salesmen's performance through regular feedback and support.
• Facilitate training and development to boost sales skills.
• Efficiently manage and convert sales leads to achieve targets.
• Support the team in deal negotiations and closures.
• Maintain sales department budget to meet financial goals.
• Generate and review sales reports, analyzing performance and identifying improvement areas.
• Conduct market analysis to stay ahead of industry trends.
• Execute additional duties as required.

APPLY NOW!!!

• Minimum 10 years of experience in a similar role.
• Demonstrated leadership with strong team management capabilities.
• Proven sales record in the automotive industry, exceptional negotiation and deal closure skills.
• Analytical aptitude for market trends, sales data, and financials.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68253 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781