Total 67,370 Manager customer experience manager job vacancies in Singapore

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

Duties & Responsibilities:

• Responsible for all deliverables required in the clients' service agreement;
• Manage and maintain the Premises in a good and serviceable repair and in a clean and proper condition to the satisfaction of the client.
• Supervise and monitor the appointed term contractors and ensure that their scopes of works are fully carried out according to the term contract specifications.
• Organize team to align with the overall client’s expectations and contractual requirements and support the operations especially in maintenance, engineering and customer supports;
• Plan and execute all programmed maintenance within the frame work of the allocated resources;
• Prepare and implement planned and cyclical maintenance program and to advise the client on the calling of tenders or quotations for the suitable maintenance, improvement, additions and alterations, repairs and redecorations, replacement and upgrading programmes of its premises. Plan resources available to meet operational requirements;
• Manage all M&E and facilities work orders within budget;
• Identify competency gaps in the team members and train staffs accordingly;
• Seek client and end-users’ feedback for continuous improvement through the survey and dialogue;
• Administer and manage tenanted areas, buildings and office space that may be included in this Contract. The work includes enforcement actions to ensure land and buildings are used in the proper manner and tenants comply strictly with the terms and conditions as specified in the Tenancy Agreements and comply with all Authorities’ requirements and guidelines. Examples of enforcement measures include unauthorised subletting by tenants, illegal dumping of rubbish, unauthorised extension of renovation of their tenanted space, etc.
• Able to organize team for operational phasing in and set up of all documentation for engineering, operations, fault reporting, QEHS, fire safety management, crisis management and specialist equipment maintenance;
• Manage relationship with all specialist contractors and sub-contractors to achieve the required KPI, client’s expectations and deliverables in the contract with the client;
• Be part of the team to manage energy savings and initiatives;
• Able to provide, maintain and implement all measures to keep the buildings/ works in a state to ensure the safety, health and welfare of such persons including those employed by the sub-contractors and others.
• Identify engineering issues and troubleshooting to respond to end-users’ request;
• Resolving and mitigating potential engineering problems and potential cause to system breakdown;
• Any ad-hoc task assigned by clients/management team.

Job Requirements

• Degree in Electrical Engineering / Mechanical & Airconditioning Engineering.
• With 3 years managerial roles.
• As required by our client, we prefer candidate with Singapore Certified Energy Manager (SCEM) qualification
• Holds bizSAFE Level 2, CERT Training / WSQ respond to Fire & HazMat Emergency and WSQ Implement Incident Management Processes.
• Minimum 8 years of relevant work experience in managing similar facilities and Data Centres facilities.
• Good knowledge in Building Maintenance, Property Management and Mechanical / Electrical System;
• Conversant with current Codes of Practice, requirements of regulatory authorities and building regulations;
• Competent to handle key building infrastructure systems and FM200, VESDA, CRAU, BMS.
• Excellent interpersonal, communication, management and organization skills.
• Able to work in a team environment;
• Adaptable and able to work independently in a fast-paced environment;
• Good knowledge of computer software applications.
• Open to Singaporean applicants only.

Remark for the Applicants:

• When you submit your application, please include information such as the companies that you have been working with, reasons for leaving and salary package etc. Please also mention your availability for the position (eg. notice period)

• Acting as the intermediary between designers, clients, and architects to ensure the projects progress efficiently and effectively
• Lead in BIM implementation, Standards, Modelling workflow & methodologies
• Liaise with Project Manager on BIM implementation based on project needs & requirement
• Prepare, execute, and maintain the BIM Execution Plan (BEP)
• Have a good understanding of the project requirements and ensure its delivery
• Pre-consultation, site meetings, and project meetings
• Monitor and ensure the drawing submission schedule is achieved
• Adhering to the latest industry standards
• Possess at least Bachelor’s Degree / Post Graduate Diploma in Engineering or relevant studies
• Certification course on BIM Management
• Minimum 8 years of working experience in BIM Management
• Good knowledge of BIM visualisation and simulation applications
• Detailed knowledge of the Singapore Code of Practices, regulations, and specifications for the construction industry
• Excellent communication skills
• Self-driven, resourceful, and a team player

6 Days/ Week

Location: Islandwide

Assistant Manager required to manage the day-to-day F&B operations, include supervising & preparing meals according to a prescribed system, preparing ingredients, adhering to the in-store menu, serving guidelines, and following food health and safety procedures.

Key responsibility included but not limited to:

• Monitor and maintain inventory.

• Cleaning of stalls and upkeep hygiene

• Required to work on weekends and public holiday.

• Arrange and plan staff working schedule

• Churn out sales report accordingly to POS data

• Ensure food safety & work safety guidelines

• Ensure the food quality standard for dine-in, delivery and take-away (or Pick-up) are consistent and of the highest serving quality.

• Key in customer’s orders into POS

• Manage to handle feedback ond complaints from customer

• Rotate with assigned colleagues on cashiering and service

• Deposit cash into Company’s assigned bank account on alternate days/weekly depending on company policy

The Job in a Nutshell

The Yoga Movement Community Manager is responsible for cultivating the community in their studios through events and activations. They play a vital role in fostering engagement and building relationships with our clients and brand partners.

They are wholly responsible for the inner workings of their assigned studios, including and not limited to, all facets of Team Management and Development, Service Training, Scheduling and Studio Management.
They are ultimately responsible for the client's experience and take ownership of the studio's needs. It is a requirement of the role to place themselves at each location every week, splitting their time as they see fit.

CLIENT MANAGEMENT & SERVICE EXPERIENCE (30%)

The Community Manager is the go-to client-facing representative of Yoga Movement. They will drive implementation of YM’s brand standards and customer service training programs, providing motivation, and sharing good vibes to create a positive and professional working environment. They are to ensure that the Front Desk team are knowledgeable, inspired, and have an enjoyable experience working with us.

We run on an extremely high customer service focus in the business. We do not have binding memberships or contracts, which implies that we need to provide great service every time to ensure that our clients keep coming back.

The Community Manager will be responsible for structured onboarding and hands-on training with the team to ensure all Front Desk staff are equipped with the full scope of technical and product knowledge relating to YM, and fully capable of handling customer-based enquiries or challenges at their studio, including but not limited to:

• Maintaining the YM Service Standard for all front desk staff and ensuring a great client experience in the studios.
• Displays professionalism and the YM way, in all dealings with clients.
• Ensures a 48-hour response turnaround time to all enquiries, feedback, and complaints via various channels, such as phone, email, chat, or in-person.
• Maximising the capacity of each practice room; managing waitlists, third-party booking sites, and other administrative tasks as efficiently as possible.

The Community Manager will be responsible in ensuring that the Front Desk staff are well versed on:

• Current promotions and supporting sales lines
• (i.e., how to break it down for the customer and list benefits)
• The YM App and Web
• Our CMS booking system and third-party booking systems
• Our Core offering (YMTT, Class Packs, Private Classes etc)
• Our Terms & Conditions
• Our service standards (Regular updates and reinforcement of these to all Front Desk staff)

SCHEDULING & TEAM MANAGEMENT (40%)

The Community Manager is wholly responsible for the operations of their respective studios to ensure they run smoothly and in line with YM brand standards.

This includes efficient scheduling of the Front Desk and Teaching teams for their studio needs, ensuring the teams work in tandem to provide the best client service experience possible, as well as team management, and oversight of performance management and professional growth via close partnership with the HQ team.

This will require the development of policies around leave, shift swaps, and cover management to ensure studio operations run smoothly with manpower and that resources evenly and fairly distributed.

They are also to ensure the timely update of any class changes and teachers' schedules/availabilities across our systems (CMS, Connect Teams, etc) for payroll.

This role will be responsible for monitoring and optimizing headcount requirements at the studios, implementing, planning, and having the foresight to ensure that the studios are always sufficiently.

They will collaborate with HR proactively on recruitment, hiring, onboarding processes, and disciplinary functions for all team members - teachers and front desk – under their purview. Ultimately, the Community Managers have hands-on involvement in the development and standards of the Front Desk team but also have guiding input on the teaching team’s individual advancement opportunities. They will work closely with the Academy & Training Manager by contributing feedback on team spirit, initiative, and working attitude to identify development opportunities in the company.

STUDIO MANAGEMENT (30%)

The Community Manager must ensure that all studio facilities are well maintained, and general housekeeping (Daily Grind) and tidiness are up to up to standards. Maintenance and upkeep of the studios must be dealt with quickly and cost-effectively, with clear channels for escalation and timelines for repairs and maintenance. Be resourceful and employ common sense around breakages and things that need to be fixed. They are also to ensure that all merchandise displayed at their studios is adequately replenished and well-maintained.

Administrative duties are also required to be done in a timely manner, including but not limited to:

• Month end deliverables
• Stock Count
• Other Additional Reports/Deliverables Assigned by the BOM

Job Description:

We are seeking a motivated and skilled Training Manager to design, implement, and oversee training programs for our wallpaper and painting teams. The ideal candidate will have a deep understanding of the industry, excellent communication skills, and a passion for helping others succeed. You will be responsible for ensuring that our team members are equipped with the knowledge and skills needed to deliver exceptional service and uphold our company’s high standards.

Key Responsibilities:

• Training Development: Design and develop comprehensive training programs and materials tailored to the needs of our installation teams.
• Program Implementation: Conduct training sessions, both in-person and online, to ensure effective knowledge transfer.
• Skill Enhancement: Identify skills gaps and emerging trends in the industry to ensure our training content is up-to-date and relevant.
• Collaboration: Work closely with management and other departments to align training objectives with business goals and operational needs.

Qualifications:

• Experience: Proven experience as a Training Manager or similar role, preferably in wallpapering, painting, or related industry.
• Knowledge: In-depth knowledge of wallpapering and painting techniques, tools, and best practices.
• Skills: Excellent presentation, communication, and interpersonal skills.
• Certifications: Relevant industry certifications or training credentials are a plus.
• Abilities: Strong organizational skills, attention to detail, and the ability to motivate and inspire teams.

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Job Description

Identify new business opportunities including trends and dynamics via industrial expertise and strong business insights.

Maintain relationship with existing partners to keep a fluent communication.

Conduct contract negotiation and renewal with customer.

Any other duties as assigned by general manager/head of operation

Requirements

• Strong leadership quality and driven individual
• Passionate in wealth management and solutions
• Greet interpersonal skills and enjoys people interaction
• Bachelor’s degree

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

Requirements

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

What will you do?

• Negotiation of contracts (including terms and conditions) with customers or subcontractors along with opportunity leaders, and procurement team
• Reduction of exposure to risk under contract through provision of sound and consistent contractual review
• Working with the project management team to identify and implement a claim and variation management strategy driving profitability for the business
• Monitoring and supporting project execution and actively participating in project reviews
• Develop a culture of best practices

What qualifications will make you successful?

• At least 8-10 years of experience with a relevant diploma, certification or equivalent in legal or commercial contract management
• Demonstrated experience in contract management in a project environment or project/finance management
• Experience in contract negotiation, commercial law, and tender evaluation
• Experience in variation and change management aspects which arise throughout project execution
• Demonstrable communication, presentation and negotiation skills
• You must be agile and adaptable whilst remaining focused

Job Description

· Attend site visits and tender show round

· Propose and design simple yet sustainable landscape designs for specified sites

· Prepare quotes and landscape maintenance reports

· Coordinate work orders with ground crew

· Dealing with complaints from client on site

· Prepare maintenance schedule

· Monitor and recording of site staff attendance

· Handling few projects assigned and coordination

· To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

· Facilitate on the job training program for new crew members and provide ongoing training for crew members’ skill development objectives

Requirements

· Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

• Responsible for overseeing the day-to-day operations of the provision shop and ensuring smooth and efficient functioning.
• Accountable for the commercial management of a provision shop mainly selling daily necessities as well as titbit items.
• To lead, develop, improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Managing inventory, coordinating with suppliers, and ensuring that the store is adequately stocked.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Manage the store’s budget, analyzing sales data, and implementing strategies to increase profitability.
• Plays a crucial role in ensuring compliance with health and safety regulations, as well as maintaining a high level of customer service.
• Manage complaints cases whenever necessary.
• Assist in other ad-hoc duties as and when required.

Requirements:

• Diploma and above in Business Management or equivalent.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Bilingual in both Chinese and English as required to communicate with customers.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Job Title

SHOP MANAGER

Occupation

MANAGER

Job Description & Requirements

Industry

Beauty salons and spas (including slimming, skin care and hair care centres)

Job Title

Senior Shop Manager

Occupation

SHOP SALES MANAGER

Job Description & Requirements

Roles & Responsibilities

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance

Job Description:
We are seeking an experienced and proactive Assistant Manager to support and oversee business operations within the company. The Assistant Manager will assist department heads in implementing strategic plans, managing teams, and improving workflow efficiency to drive company success.

Key Responsibilities:

• Assist in planning, coordinating, and managing business operations to achieve company goals.
• Support the development and implementation of business strategies and policies.
• Supervise and guide team members, ensuring productivity and adherence to company standards.
• Analyze operational processes and provide insights for improvement.
• Prepare and present reports on performance and operational metrics.
• Collaborate with management to develop and execute projects.
• Act as a liaison between different departments to ensure seamless communication and workflow.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 3-5 years of experience in a supervisory or management role.
• Strong leadership and team management skills.
• Excellent problem-solving, organizational, and analytical abilities.
• Effective communication and interpersonal skills.
• Proficiency in project management tools and Microsoft Office Suite.

Benefits:

• Competitive salary.
• Professional growth opportunities and potential for advancement to higher management roles.
• Comprehensive health insurance and paid leave benefits.
• A collaborative and supportive work environment.
• Access to professional training programs.

We’re Building the Future of Capital Markets; enabling entrepreneurship,
job creation, financial inclusion, and economic resilience

As Asia's largest licensed digital securities exchange for alternative investments, Alta is at the forefront of building critical capital market infrastructure. We believe that access to capital markets are pivotal in all economies, we recognize that our role in building this critical infrastructure goes beyond facilitating trades; it paves the way for entrepreneurship, job creation, financial inclusion, and economic resilience, fostering a brighter future for emerging markets and economies.

Empowering Private Markets: Through our Digital Exchange, we enable the tokenization and digital custody of alternative assets. This end-to-end solution simplifies and expedites the trading of smaller asset blocks, ultimately facilitating access and liquidity in private markets.

Innovative Financial Ecosystem: Our journey has seen us transition from securities trading and distribution of comprehensive products, including equities, private credit, funds, and asset-backed securities (“ABS”) (representing Real World Assets ("RWA") like whiskies, wines, art, watches, and real estate) to include fund management and digital custody services.

As the only integrated securities exchange, brokerage, and fund management group with the necessary regulatory licenses and a proven track record in Southeast Asia, we are actively exploring new channels and partnerships to extend our impact to entrepreneurs and investors globally.

Established in 2016 and headquartered in Singapore, Alta operates offices globally. We welcome energetic and creative individuals to be part of this ambitious journey with us.

About The Role

We’re looking for analytical and passionate people to join our proven team as Operations Manager, based in Singapore. This role involves overseeing and optimizing operational processes related to custody and trade settlement, taking the lead on projects to enhance efficiency, and maintaining strong relationships with both internal and external stakeholders to ensure seamless operations in the financial domain.

Some Of The Key Responsibilities Include

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

About You

• At least 5 years of experience in a securities/banking-related role
• Experience working for a smaller fintech or startup is a big plus as this role spans across a lot of areas and the candidate will need to deal with ambiguity.
• Good knowledge of securities operations workflows, custody procedures, settlement processes
• Understanding of product parameters, policies, guidelines and regulatory requirements on domestic and global market operations
• Product knowledge of financial securities
• Experience in driving initiatives and change implementations
• Excellent interpersonal and client-servicing skills
• Effective communication skills with proficiency in writing and presentations
• Adaptable and resilient, strong problem-solving skills, and intellectually inquisitive
• Great team player, and willing to learn

If you are interested, please send your resume to jobs@alta.exchange

Roles & Responsibilities

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

Deploy successful marketing campaigns and own their implementation from ideation to execution

Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

Produce valuable and engaging content for our website and blog that attracts and converts our target groups

Build strategic relationships and partner with key industry players, agencies and vendors

Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

Oversee and approve marketing material, from website banners to hard copy brochures and case studies

Measure and report on the performance of marketing campaigns, gain insight and assess against goals

Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field

Sound understanding of marketing fundamentals and tactics

Creative thinking and problem-solving ability

Leadership and project management skills

Knowledge of digital marketing and social media marketing strategies

Excellent verbal and non-verbal communication skills

Proficiency with marketing tools and software

Proficient in marketing research and statistical analysis

The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

This role require to run mid-size projects, while helping with the tracking of the Core Banking portfolio.

- Experience does not have to be huge; few years in delivery area with project management responsibility should be enough)

- Responsibility for project portfolio tracking (where candidate was accountable for group of projects in terms of their dashboarding etc) would be a bonus

- Critical: scripting or programming skills at the level allowing to write simple programs (i.e. Python or Excel VBA) and be able to retrieve data from JIRA, enrich it and visualise

o Typical use case

 Extract list of STORIES from JIRA to Excel and write Excel VBA script, which uses JIRA APIs, to add number of defects and number of test cases linked to each story

 Or: extract list of defects and write the Excel VBA script, which (using JIRA APIs) reads the number of times a defect changes status from IN PROGRESS to READY FOR UAT

- Very nice to have: some basic data analytical skills

o Typical use case:

 Extract data from JIRA and use Excel’s Power Query or – even better – Power BI to clean the data and create typical project dashboards (burn down charts, cumulative charts etc)

• Provide frequent and timely research insights on macro-economy and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments.

• Stay abreast of financial market trends, economic indicators, and industry developments.

• Monitor and analyze industries and markets to source for suitable investment opportunities and timely provide expert advice on investment recommendations and articulate investment thesis, risks, and payoff for each recommendation， especially Hong Kong and US market.

• Handle global company and sector research to contribute to the decision to stock selection and portfolio construction.

• Provide opinions on the outlook for equities pertaining to existing and potential investment portfolios which includes providing key and pertinent market drivers from top-down and bottom-up perspectives.

• Produce detailed analysis reports for each stock or fixed income covered and regularly update their recommendations for internal use.

• Provide weekly analysis summaries for high-conviction stock for all sectors.

• Pro-actively contribute to the investment process to both reduce transaction costs and identify alpha opportunities. Gather and disseminate market, sector, and product information to provide actionable investment ideas and implementation strategies.

• Any relevant ad hoc duties as assigned.

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

Responsibilities:

• Responsible for planning, implementation and review of Management Corporation’s decision and policies encompassing both routine and cyclical maintenance.
• Regulate/control the use of common properties.
• Control of cleaning, security, landscaping, building maintenance departments and contractors and provide necessary certification of completion of jobs undertaken by contractors and make recommendations for payment thereof.
• Prepare and implement planned maintenance program for the suitable maintenance, improvements, additions & alternations, and repairs & redecoration of the common properties.
• Carry out regular inspections of the common properties in the condominium to ensure that these are in satisfactory and serviceable condition and properly maintained up to standards required by the relevant authorities and the Management Corporation.
• Advise Management Corporation and administer the function and affairs of Management Corporation in compliance with Building Maintenance and Strata Management Act (BMSMA).
• Provide innovative and practical ideas including on-going review of work method, cultivation of corporate objectives, staff training and knowledge enhancement, contract specifications, to meet needs of Management Corporation and subsidiary proprietors.
• Establish rapport with Management Corporation’s members and subsidiary proprietors/ residents and all staff and contractors of the condominium.
• Liaise and coordinate with relevant government bodies, managing agent and legal advisors, to enhance effectiveness of Management Corporation and to achieve successful completion of Management Corporation’s projects.
• Organize weekly staff meetings and monthly Management Cooperation meetings and annual general meeting. Prepare agendas, minutes of meetings and annual reports.
• Ensure that the financial administration of Management Corporation’s operation is in accordance with standard practice, BMSM Act and financial rules.
• To charge and collect on behalf of the Management Corporation from subsidiary proprietors and residents, management fees, sinking funds and any other charges as payable and falling due from time to time and to issue receipts on behalf of the Management Corporation for all sums received.
• Monitor arrears level and initiate action for recovery, by taking all necessary steps to recover any such sums of money owning to the Management Corporation. This may require preparation of demand letters, preparation of documents for legal action as and when necessary.
• Formulate and administer effective payment control.
• Administer accounts to ensure these are within budget limits.
• Ensure preparation of accurate and timely monthly financial reports and annual budgets in accordance with statutory requirements.
• Verify accuracy of all payments made by the Management Corporation.
• To attend to all correspondence and inquiries relating to common property on behalf of the Management Corporation. Advise and propose the necessary remedial actions or steps required.
• To manage and maintain proper and updated records and files of correspondence, documents and materials pertaining to Management Corporation matters and to maintain and update the register of subsidiary proprietors and residents’ particulars.
• Provide the necessary secretarial services to the Management Corporation and sub-committees as may be appointed from time to time, including the preparation and upkeep of minutes and resolutions for necessary action and record purposes.
• Provide editorial support for publication of newsletter, annual general meeting reports, etc.
• Staff Management
• Conduct regular weekly staff meetings, to review work plans and status of projects, etc.
• Check on staff integrity and maintain, and ensure compliance with Management Corporation employee house-rules and guidelines.
• Motivate staff to increase and improve overall productivity and work standards.
• Conduct open performance appraisal with staff concerned.
• Recommend and propose necessary staffing structure and manpower requirements as may be needed from time to time.
• Inculcate teamwork and team efforts within all departments and in the overall context and structure of estate.
• Recommend and propose required disciplinary action for recalcitrant staff and workers.
• Ensure proper records kept of all staff matters, including Saturday-off privilege, urgent day-off, annual leave, update of personal particulars, etc.
• Ensure overall service provided by all departments and staffs are satisfactory and within the job requirements and employee guidelines laid down by the Management Corporation.

Requirements:

• Degree / Diploma in Building & Estate Management or Hospitality Management
• Certified Fire Safety Manager (preferred)
• 3 to 8 years of relevant working experience
• Knowledge of Building Maintenance & Strata Management Act

Interested applicants please indicate with details in your resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

Responsibilities:

Conduct forecasting and planning of materials to ensure smooth production process
Schedule and plan production activities based on job orders
Monitor the lead time of producing the finished product
Update and check inventory physical stock and arrange production of finished goods to meet the sales order
Ensure production schedule meet the delivery date
Liaise with suppliers for powder coating
Troubleshoot discrepancies and quality issues

Requiements:

Experience in aluminium working sector and manufacturing
Able to lead team members on production and installation
Have experience in working machineries
Able to read technical and installation drawings
Ensure products and install quality
Planning of production schedules and allocate sufficient Manpower
Implementation production processes and maximize efficiency and reduce production waste
Implementing continuous process improvements
Preparing material and equipment lists, PO, cost analyses and estimated cost
Provide training staff for new production teams
Working hours & days: 6 days work per week 8:30am to 5:30pm
Working location - Ubi

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• 3 or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time