Total 36,099 Full-time customer experience manager job vacancies in Singapore

Working Hours: Mon-Fri: 830am-530pm, (Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:

- Counter (Primary Responsibility)

• Attend to walk-in customers, be it

o General Enquiries o Repairs (First-Level Check)

o Products(s) Viewing & Introduction

o Showroom Sales

o Shell Escape Redemption

• Receiving inbound and making outbound calls.

• Showroom maintenance (house-cleaning etc.)

• Administrative works (paper works etc.) related to counter and showroom

• Follow-up on customers’ & dealers’ repair sets

• Assist Call Centre when called upon.

• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.

• Administrative works (paper works etc.)

• Assist to handle enquires from our Business WhatsApp

• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart • 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

• Preferably two years of working experience in similar field

• Self-motivated, team player and able to work independently with minimum supervision.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 8UEJ1NDC8

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

You will be a valued member in our world-class customer support team, responsible for ensuring impeccable support for our global customer base across more than 60 countries. The incumbent will be responsible for enhancing Secretlab’s brand awareness and loyalty, approaching each valued customer with tactfulness and an expert understanding of our products and services.

Our Customer Support team is an integral function in ensuring the success of both Secretlab and our collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.

Responsibilities

• Responsible for daily customer relations to support Secretlab’s vision of providing unparalleled world-class customer service support to both local and overseas customers. You will also be required to liaise with multiple overseas logistics partners to resolve issues.
• Provide quality customer service, including interacting with customers, answering large and complex volumes of customer enquiries/issues via email(80%), live-chat and over the phone ensuring customer satisfaction.
• Acquire multiple product knowledge to enhance ability to understand customer needs across different products and regions.
• Take ownership of customers’ inquiries and issues by following through effectively and efficiently to ensure timely resolution, as well as following up and handling post-sales servicing/warranty related issues.
• Documentation of issues, as well as following up and arrangement of post-sales servicing/warranty related issues.
• Daily ad-hoc tasks. Additional job scopes and responsibilities to be taken on with time, based on strength and performance.

Requirements

• This role requires someone who is innately customer-centric, passionate about creating great brand experience & understands how customer engagement is crucial for the brand’s growth and loyalty.
• Possess emotional maturity and passion for customer service
• Decisive, action-oriented, results-focused, able to work independently and able to handle diverse situations.
• Driven and customer-oriented - with the ability to adapt/respond to different types of characters. You need to be tolerant, exhibit empathy and be patient.
• Possesses at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Very strong proficiency in written and spoken English with excellent email writing and etiquettes.
• Able to communicate effectively on both technical and non-technical topics to customers and team members.

Bonuses

• Good command of spoken Mandarin is a plus.
• Work experience in the customer service sector is a major plus.

Job Title: Customer Service Executive

General Description

Customer Service Executive is responsible for ensuring that customers are satisfied at all times. Duties include answering customer calls & emails within the Service Level Agreement (SLA) with excellent quality. Must be a strong team player & ensure high levels of attendance & punctuality. Must ensure constant contributing towards improvement of the business by highlighting Voice of Customer (VOC) which is a process of requesting, gathering, and analysing customer feedback.

Duties/Responsibilities Towards Customers/Agents

1. Maintain service level at 9.5% for all incoming calls.

2. Ensure all customer emails are replied within 20 minutes.

3. Maintain quality of output an email replies and telephone calls.

4. Ensure follow-ups on all undelivered shipments, as per the SOP for undelivered shipment.

5. Escalate all customer complaints to CS Manager.

6. Ensure front desk is manned during office hours and ready to handle walk-in customers. The duties will be rotated amongst all CS Executives.

Duties/Responsibilities Related to Self & Personal Hygiene at Work

1, Ensure high attendance and punctuality of more than 95%.

2. Ensure leaves are well planned and approval sought 1 week in advance.

3. Ensure break schedule is adhered to as planned.

4. Ensure all allocated jobs/tasks are completed within the allotted time-line.

Duties/Responsibilities Towards Business

1. Update on customer feedback to Ops supervisor and CS Manager.

2. Monitor online unconfirmed bookings and resolve any that arise.

3. Make suggestions for process/business implements.

4. Make payment collection calls to local and international customers with overdue payments.

5. Make successful sales calls daily.

6. Sort the job sheets/movement charts on a daily basis and have them ready for reference upon Proof of Delivery (POD) requests.

7. Manage local customer billing for manual changes required, especially for special /urgent bookings as per SOP,

8. Prepare manual job sheets for some customers.

9. Encourage new customers to take up cashless payment options.

Adhoc Duties

1, Support Operations Department as and when required. Duties will be rotated amongst all CS Executives.

Education/Experience /Skills Requirements

1. Minimum 'O' Level

2, Minimum 1-year experience in Customer Service field (optional)

3, good written, Oral and face to face Communication skills

4. Analytical thinking

5. Able to handle difficult customers

6. Adhere to timeline always

7, Good listening skills

8. Strong team player

9, Reasonable knowledge of MS office

• Team-based environment
• Bi-yearly salary review and fast-track career progression
• 360 with individual commission and team incentives

Responsibilities:

• Provide full recruitment support to new and existing clients
• Perform research and understand clients and their industries well
• Source for suitable candidates via networking, social media, advertising, and referrals
• Conduct interviews with candidates and assess their suitability based on the client's requirements and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interview arrangements between clients and candidates
• Conduct reference checks on candidates on behalf of clients
• Coordinate and negotiate salary offers on behalf of clients and candidates
• Perform post-recruitment follow-up with clients and candidates
• Work closely with different teams to fulfill client's needs

Requirements:

• Proven experience in recruitment, talent acquisition, or a client-facing role will have a distinct advantage
• Non-experienced are welcome to apply as training will be provided
• The portfolio (by job functions basis) assigned will be determined on a mutual agreement basis
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Responsibilities:

• Work with Pre-sales team and Project Manager to design solutions for exisiting and new clients and ensure that the project milestones and deliverables are met.
• Lead in designing and architecturing of cloud solutions based on business requirements and best practices.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Lead the technical resources to complete the required scope on-time.
• Ensuring the reliability, scalability, and performance optimization of the cloud services and applications deployment and integrations.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Research and evaluate on emerging cloud technologies, best practices, emerging trends, cloud service providers and technologies.

Requirements:

• 10 years of xperience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams and stakeholders.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Job Responsibilities of F&BManager

· Manage and oversee the entire restaurant operation

· Deliver superior guest services

· Ensuring guest satisfaction and revenue growth for restaurant

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts and arrange the part timer worker

· Manage and lead staff

· Control costs and minimize waste

· Nurture a positive working environment

Job Requirement are:

· You are required to work on compulsory split shifts

· You are required to work 6 days per week. Overtime will be paid for additional working hours exceeding 44 hours

· Flexible weekly off according to business needs

· Willing to work long hours as per the business requirement

· You are required to work compulsory on weekends and public holidays.

· Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.

· You are required to open the restaurant and close the restaurant

· Daily Breakfast set up, as we are located inside the hotel

· Good command over written and spoken English

· Responding to guest review on social media and other digital platforms

· Strictly following all the local requirements of SFA

RESPONSIBILITIES

• As the Company's representative, oversee the Company's operations to ensure business runs smoothly and effectively
• Provide administrative support to the business operations
• Handle, organize and perform filing of business documentation, maintaining high levels of accuracy and confidentiality
• Effectively coordinate and manage meetings through proper scheduling, and preparing appropriate agenda
• Prepare relevant reports, contracts and documentation (including translation of documents)
• Prepare periodically reporting to Management and HQ

REQUIREMENTS

• Diploma or Bachelor Degree in Business Administration or related
• Minimum 5 years relevant working experience in operations, finance or relevant
• Strong organizational skills with ability to multitask and prioritize effectively
• Excellent communication (written and spoken) skills in English, Mandarin and Bahasa Indonesia (Native) to liaise with counterparts from various countries
• Willing to travel within short notices

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Finance Manager
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee Accounts staff in administering the overall financial functions and information systems encompassing monthly and yearly financial reports.
• Participate in planning and advise the Managing Director in financial-related matters.
• Handle all corporate tax and GST matters.
• Supervise the full spectrum of Accounts Payable and Accounts Receivable functions and handle full set of accounts.
• Oversee full spectrum of HR functions, such as payroll, recruitment, and HR policy.
• Provide consolidated financial statements, management reports and budgets, including financial analysis and review.
• Analysis of balance sheet.
• Ensure timely submission of financial statements and management reports.
• Administer daily financial operations upholding strict compliance to financial policies and regulations.
• Manage the company’s Fixed Assets.
• Develop and implement internal control process and procedure documentation.
• Management of treasury operations including cash flow for all countries, credit control, foreign exchange management, banker's guarantees and trade financing (Import & Export LC).
• Execute inter-company reconciliation and oversee yearly stock-take.
• Review and prepare monthly and yearly financial statements and management reports of overseas operations in regional countries (Malaysia, Thailand, Philippines and Taiwan).
• Work with financial institutions, auditors, tax agents, corporate secretaries, and relevant authorities.
• Supervision of overseas Administrators and Accounts staff.
• Act in the capacity of the company's Data Protection Officer.
• Management of accounting system and CorpPass.
• Oversee the operations management system.
• Perform any other tasks as the need arises.

APPLY NOW!!!

• Degree or professional accountancy qualification recognized by ISCA.
• Minimum 3 years of related working experience.
• Strong accounting knowledge and application of accounting standards.
• Experienced in financial consolidation and audit processes.
• Regional accounting experience is highly preferred.
• Good command of written and spoken English and Chinese (Must be able to communicate with our overseas offices, including Chinese-speaking associates)
• Proficient in Accounting Software (preferably in Microsoft Dynamics Navision / Business Central) and Microsoft Office.
• Prepared to travel in Asia on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66311 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

ABOUT THIS ROLE:

As a Technical Account Manager, you will play a critical role in the success of our Vungle Exchange customers around the globe with a hyperfocus on our clients in the APAC region. Technical Account Managers serve as client-facing experts on the technical inner workings of the Vungle Exchange. Your job is to use your tech skills and customer service abilities to support our clients. This includes answering their questions, helping with technical setups, showing them the best ways to use our products, and solving any tech issues fast.

This is a high-profile role within the growing Vungle Exchange organization. We are looking for a self-starter who is comfortable working through ambiguous problems, has experience establishing new processes, and possesses a ‘no problem too big or small’ attitude. Curiosity, urgency and a desire to learn and teach others will go a long way in this role.

RESPONSIBILITIES:

• Become an expert on the Vungle Exchange, including all features, limitations, future-releases and work-arounds
• Collaborate with Demand Partner Managers to build robust partnerships while ensuring technical requirements and best practices are met
• Work directly with technical and non-technical customer contacts across the globe to address technical questions via video chat, Slack, email, and in-person
• Manage client expectations through frequent and clear communication
• Diagnose, reproduce, and resolve technical issues related to ad bidding mechanics, ad markup, and ad delivery on-device
• Escalate issues and collaborate with Product and Engineering teams to deliver technical solutions
• Analyze reporting data to proactively identify revenue-impacting issues facing and areas of opportunity
• Support third party integrations by harmonizing platform specifications, overseeing launch testing, and maintaining relationships with technical contacts
• Create internal and/or external documentation and processes for common issues and tasks

REQUIREMENTS:

• Bachelors Degree
• 5+ years of experience working at an agency trading desk, DSP, SSP, or ad exchange
• Deep knowledge with the OpenRTB protocol and VAST and MRAID specifications
• Excellent troubleshooting skills and experience with Charles proxy, HTML/Javascript, JSON, XML, HTTP protocol and headers, ad tags, and ad servers
• History of resolving reporting discrepancies and data issues
• Business language proficiency in Mandarin and English is essential for this role as the target customers are located in the Greater China Region (GCR) and our work environment is in English.
• Experience writing and running SQL queries in Looker or other SQL tools
• Relevant experience with SDKs, MMPs, SKAN, CPI, and ROAS, specifically in mobile advertising is preferred
• Basic knowledge of inventory transparency frameworks and industry privacy policies (GDPR, TCF, CCPA, ads.txt, viewability, etc.)
• Ability to read and write technical documentation
• Proven relationship builder that is comfortable working directly with clients to resolve issues quickly over WeChat, video chat, Slack, email and in-person
• Ability to collaborate with Product team members to drive platform innovation, ensuring the RTB platform satisfies or exceeds market needs
• Ability to recognize business usage and utilize capabilities within third party vendor services
• Ability to travel internationally 1-2 times a quarter for client engagements and company events.

Job Description

• Industry/ Organization Type: Engineering (ACMV/HVAC)
• Position Title: Account Manager / Sales Account Manager
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Develop and maintain strong relationships with clients in the plumbing industry.
• Identify and pursue new sales opportunities in the industry.
• Understand client's needs and offer tailored solutions to meet their requirements.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Negotiate contracts, pricing, and terms to close sales deals.
• Provide technical support and product information to clients.
• Collaborate with internal teams to ensure client satisfaction and successful project execution.
• Monitor market trends and competitor activities to identify new opportunities.
• Achieve and exceed sales targets and objectives set by management.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s degree in Engineering in any discipline.
• Has 1 to 3 years of technical sales experience.
• Prior working experience in the ACMV/HVAC industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67180 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Education
• Position Title: HR Manager
• Working Location: Raffles Place (near MRT)
• Working Hours: 5 days, Mon – Fri (8am – 5pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the full spectrum of HR operations, including recruitment, employee relations, performance management, compensation and benefits, and training and development.
• Develop and implement HR policies and procedures to ensure compliance with Singapore employment laws, tailored to the needs of the school environment.
• Manage work pass applications for new employees and ensure a smooth onboarding process.
• Serve as the main point of contact for employee queries, handling issues related to payroll, benefits, leave applications, and employee grievances in a supportive and professional manner.
• Foster a positive and inclusive school culture, organizing staff engagement activities and wellness programs to enhance job satisfaction and employee retention.
• Oversee the performance appraisal process, working closely with management and department heads to ensure staff are meeting their objectives and receiving appropriate feedback and development opportunities.
• Ensure that the school’s HR practices align with the overall mission and vision of the school, contributing to an enriching educational environment for both staff and students.
• Maintain and update HR records and employee data using HR management software, ensuring data privacy and compliance with PDPA.
• Other necessary tasks as required.

APPLY NOW!!!

• Diploma in Human Resources, Business Administration, Psychology, or a related discipline.
• At least 3 years of proven experience in Human Resources, preferably in an educational institution setting.
• Familiar with Singapore’s Employment Act and MOM regulations.
• Excellent communication and interpersonal skills, with the ability to interact with employees from diverse backgrounds.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Heavy Machinery
• Position Title: Finance Manager
• Working Location: West Region
• Working Hours: Monday – Friday, 8.00 am – 5 pm
• Salary Package: $5,500 - $6,500 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Review/Prepare interco transactions, interco balances and contra of interco balances
• Review/Prepare monthly reports: sales by customer, collection forecast, actual cashflow, profit & loss/balance sheets, actual vs budget analysis
• Prepare and analyze monthly management reports for the Group and All entities
• Oversee cashflow management and collections
• Review annual tax computations, tax submissions and audited accounts
• Address corporate and GST tax queries
• Liaise with vendors, tax agent and auditors
• Ensure compliance with group financial policies and procedures and timely submission of accounts
• Assist in preparing the Group’s Quarterly board pack and annual report
• Coach and mentor Staff work

APPLY NOW!!!

• Minimum ACCA/Degree or professional qualifications
• Knowledge in Accounting, Tax and Transfer Pricing
• Minimum 5-years of relevant experience in similar capacity with Audit Experience will be advantageous
• Ability to work under pressure with positive attitude and cope with tight deadlines
• Willingness to travel overseas as needed
• Strong Microsoft Office skills
• Meticulous with positive and pleasant personality
• Good team player
• Company transport pick-up at Clementi/Jurong East/Choa Chu Kang MRT station

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70332 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Position Overview:

We are seeking a skilled and experienced Cybersecurity Risk Manager to join our team and contribute to the management of IT and cybersecurity risks across our organization. This role will be pivotal in ensuring the integrity, confidentiality, and availability of our information and technology systems by supporting the Infrastructure Risk and Control function within the broader Cyber Risk Management operations. You will play an active role in shaping and implementing risk management processes that align with our regulatory requirements and risk appetite.

Key Responsibilities:

• Risk Management & Compliance: Support the Infrastructure Risk and Control function by ensuring that technology, information, and cybersecurity risks are managed and controlled effectively across various business units, consistent with the firm’s risk appetite and regulatory requirements.
• Gap Assessment & Risk Identification: Plan and conduct thorough gap assessments throughout the Secure Software Development Lifecycle (SSDLC) to identify and evaluate potential risks. Assess existing controls, identify mitigating strategies, and measure the residual risk.
• Policy & Standards Compliance: Work collaboratively with key stakeholders to drive adherence to cybersecurity, information, and technology policies and standards. This includes monitoring compliance and recommending adjustments when necessary.
• Risk Reporting & Control Effectiveness: Continuously monitor and assess the effectiveness of existing cybersecurity controls. Prepare and deliver regular risk and control reports to senior management, identifying key audit findings, risks, and areas for improvement.
• Training & Awareness Programs: Conduct cybersecurity awareness programs, including staff training on policies, standards, and best practices. Lead initiatives such as phishing simulation campaigns, awareness newsletters, and training sessions to increase security awareness throughout the organization.
• Coordination with Risk Functions: Liaise with other internal risk management functions to ensure a unified and cohesive approach to risk and audit management across the enterprise.

Qualifications and Experience:

• Education: A degree in Computer Science, Information Technology, Cybersecurity, or a related field is required.
• Experience: 5-8 years of professional experience in IT cybersecurity risk management, risk implementation, and governance. This includes practical experience in IT risk assessments, vendor risk assessments, audit processes, and managing operational risk issues.
• Industry Knowledge: Strong understanding of cybersecurity risk frameworks and standards such as NIST, COBIT, ITIL, and other relevant frameworks. Experience in applying these frameworks to real-world scenarios is essential.
• Risk Assessment & Remediation: Hands-on experience conducting IT risk assessments for in-house developed applications, commercial off-the-shelf products, and Cloud platforms. Ability to recommend and drive remediation efforts based on assessment findings.
• Communication & Collaboration: Strong written and verbal communication skills, with the ability to prepare detailed reports, presentations, and communicate complex cybersecurity issues to stakeholders at all levels.
• Problem-Solving Skills: Excellent analytical, problem-solving, and critical-thinking abilities, with the capacity to influence stakeholders and drive changes to improve risk management processes.

Preferred Qualifications:

• Certifications: Professional cybersecurity certifications such as CISSP, CISM, CRISC, CCSK, or CGEIT would be highly desirable.
• Additional Experience: Experience in conducting risk assessments on both traditional IT environments and modern Cloud-based systems will be considered an advantage.

Skills & Competencies:

• Cybersecurity Expertise: In-depth knowledge of cybersecurity best practices, risk assessment methodologies, and threat mitigation techniques.
• Governance & Compliance: Experience working within regulatory frameworks and compliance mandates.
• Training & Development: Ability to design and implement effective cybersecurity training programs.
• Attention to Detail: Meticulous attention to detail, particularly when identifying vulnerabilities and recommending improvements.
• Interpersonal Skills: Ability to work across teams and influence key stakeholders to prioritize cybersecurity risk management activities.

. MBA with Degree in any Technical studies

. Possess expert knowledge and experience of leading channel sales in a technically orientated company preferably within the power sector

. Achieved business growth through leveraging CRM tools

. Effectively negotiates profitable sales

. Develop channel partner strategies and relationships

. Work with 3 rd party channel to drive improved performance

. Identify market opportunities for Control & Automation group products

. Expanding the direct customer and contact base through the channel

. Develop strategic relationships within APAC region

. Provide customer support and works with distributors to increase market penetration

. Achieve sales targets

. Coordinates all marketing activities with distribution partners

. Maximises product margins through effective pricing strategies

. Achieve customer visits/phone meetings to set targets

. Create quotes for channel partners with appropriate follow up

. Manage the opportunity pipeline to maximise value for the company

. Presentation and demonstration of products

. Maintain customer data in the company systems

. Work with internal company functions to address customer issues

. Monitor competitor activity, and key market trends

. Monthly reporting

. Exhibition attendance where required

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Business Continuity Planning:

• Develop and update business continuity plans to address potential threats and risks to the organization's operations.
• Collaborate with key stakeholders to identify critical business processes and establish recovery time objectives.
• Audit the process for regularly reviewing and updating the BCP to reflect changes in the business environment, technology, or staffing.

Risk Assessment:

• Conduct regular risk assessments to identify potential vulnerabilities and areas of improvement in business continuity strategies.
• Analyze and prioritize risks, providing recommendations for mitigation and preparedness measures.

Emergency Response:

• Develop and oversee emergency response protocols and procedures to ensure a swift and effective response to crises.
• Coordinate with relevant teams to conduct regular drills and simulations for emergency scenarios.

Training and Awareness:

• Provide training sessions to employees at all levels to enhance awareness and understanding of business continuity plans and procedures.
• Foster a culture of preparedness and resilience throughout the organization.

Incident Management:

• Establish and lead an incident management team to respond promptly to disruptions, minimizing impact and downtime.
• Coordinate communication strategies to keep stakeholders informed during incidents.

• Bachelor's degree in business, Risk Management, or related field. Master's degree or professional certifications in business continuity (e.g., CBCP, CBCI) is a plus.

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown calls from the clients.
• Monitor and follow up on procurement of parts.
• Ensure the sub-con workers follow proper work processes.
• Perform price negotiation to meet the budget.
• Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.
• Provide supervision to the Engineers and Technicians for day-to-day work activities.
• Follow up payment from the customers.
• Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.
• Co-ordinate with the project teams for projects handover.
• Arrange and conduct training for the staff.
• Other duties as assigned

Job Requirements:

• Diploma / Degree in Engineering.
• At least 5 years of work experience in the related field.
• Experience in one or more of the following fields will be an added advantage:
• Building Management System
• Security, Access Control, CCTV System
• Fire Alarm System
• Good management Skills.
• Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
• Have experienced in Aveva and Inexus

We're looking for a Conference Producer (we call them a Conference Manager) to join our team to produce two exciting events for 2025. You should have a minimum of 1 years' experience working as a Conference Producer (or similar) to apply for this role.

Let me start by explaining a little more about Terrapinn Singapore – part of the global Terrapinn Group, our Singapore business runs around 12 large scale events a year across Asia. We run them across a variety of subject areas: Telecoms, solar & energy, hospitality, education, finance, rail, roads, mobility and more. Attendance at our events tends to be between 1,000 – 15,000 people.

Our Conference Managers curate the content of our events and secure the best speakers in the business.

You'll be be reading a lot, identifying trends and finding innovative leaders in the space your event covers. Then you’ll be inviting them to speak, so natural networkers and persuasive people, offline and online, are highly successful. And then you’ll be managing the content delivery at the event and seeing your hard work in action!

When you start out, you may know very little about your event sector. That's no problem! As part of this process you’ll become an “expert”, you’ll become highly connected and well respected in the industry. You’ll be on first name terms with the C-Suite of many of the region's leading players in your event space. And all in a very short time frame. Don’t panic, you’ll be supported, trained and guided through the whole process - the whole team is working towards the success of the event.

In short, we're looking for someone who is:

· Intellectually curious, persuasive and a natural networker

· Great at time management

· Organised and able to work both independently and as part of the broader project team

· A degree holder

· Good at research and enjoys identifying trends

· Up for a challenge!

What's it like working with us?

We have a great working environment with plenty of opportunities. We do lots as a team and offer a mix of home and office working with 3 days a week in the office together and 2 days a week from home. Since we recruit bright, interesting people we have a lot of fun working together.

If you think you can help us put together best-in-class speaker line-ups, then please click APPLY!

Multi family office looking to expand and is hiring experienced Private Bankers and Senior Relationship Managers.

Responsibilities:

· Work in close collaboration with the senior management to define and execute a successful business strategy

· Identify and acquire new clients/prospects for discretionary portfolio management, investment advice and family wealth planning

· Provide market leading investment advice, product knowledge and expertise.

· Construct customized solutions through strong relationships

· Managing portfolio of customers whilst developing an in-depth understanding of each client's requirements, goals and risk appetite

Requirements:

· Need to have a pool of AUM of US$50M and above. Strong HNW and UHNW network.

· At least 3-5 years of experience in managing a book of HNW clients (APAC region)

· Good understanding of regulatory guidlines, compliance, AML and CDD

· A good knowledge of current global financial markets and trends, as well as local markets

· Private clients, Priority, Privilege, Treasure, Gold, Premium Banking Relationship Manager welcome to apply.

To Apply:

Submit your CV to [email protected]

Job Duties & Responsibilities:

• Responsible for project administration, budgets, manpower planning, scheduling and meeting delivery schedule

• Ensuring the project is administered and executed to the satisfaction of the Client in accordance to contractual agreements and safety standards and compliant to the company policies and procedures

• Responsible for the development, approval and implementation of Project Management Plan, Project Start-Up and Project Close-out till warranty closure

• Responsible for documenting and reporting project deliverables

• Liaises and communicates with client on project status, progress and changes

• Administration of the project contract to ensure compliance with set performance targets, schedules and technical specification

• Coordinate with subcontractors on the project and ensure timely deliver

• Review project documents prior to issuing to client and coordinate with clients, suppliers and subcontractors

• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements

• Maintain good rapport with customers by providing relevant technical support

Roles & Responsibilities:

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

A business development manager's responsibilities include:

• Identifying opportunities: Research the market, identifying new clients and business opportunities, and attending industry events.
• Building relationships: Developing relationships with potential and existing customers, and maintaining good relationships with business partners.
• Creating plans: Developing business development plans, sales and marketing strategies, and financial projections.
• Leading teams: Leading teams, delegating tasks, and providing on-the-job training.
• Managing resources: Managing business resources, including manpower and internal assets.
• Making decisions: Making business decisions independently, and meeting sales targets.
• Producing reports: Preparing sales presentations, producing reports for management, and developing business reports.
• Negotiating: Negotiating business deals.

Requirements and skills

• Proven working experience as a business development manager, sales executive, or a relevant role.
• Proven sales track record.
• Experience in customer support is a plus.
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English.
• Market knowledge.
• Communication and negotiation skills.

The Institutional Sales Manager, FX

Our client, a well-established FI is looking to fill the role Institutional Sales Manager, FX to drive sales and building strong relationships with institutional clients.

Responsibilities

• Develop and maintain strong relationships with institutional clients to understand their FX needs and provide customized solutions.
• Actively acquire new institutional clients through targeted prospecting, networking, and relationship-building activities.
• Serve as the main point of contact for institutional clients, providing timely and relevant market insights and advisory on FX strategies.
• Drive FX sales to achieve set revenue targets, identifying opportunities to cross-sell and upsell FX products and services.
• Monitor FX markets, including currency trends, interest rate movements, and geopolitical events, to provide clients with informed recommendations.
• Identify and manage risks in FX transactions, working closely with risk and compliance teams to adhere to internal policies and regulatory standards.

Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field; a relevant professional certification (e.g., CFA, CIMA) is a plus.
• 5+ years in FX sales or a related field, with experience in handling institutional clients.
• Proven track record in achieving sales targets within institutional FX or financial services.

Office Location: Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Responsibilities

1) To oversee the planning, leadership, and monitoring of ongoing projects related to mechanical and electrical engineering

2) To ensure projects are completed within budget, including managing manpower costs effectively

3) To manage timelines to guarantee group of engineers are meeting project deadlines

4) To work with appointed M&E consultant to conceptualize all aspects of Mechanical, Electrical, Bus Depot Equipment, design and engineering, basis of design, scope of work, development of construction documents and execute the project with the detailed designs

5) To Supervise and liaise closely with M&E sub-contractors and site operation team to facilitate installation works on site

6) To manage and oversee M&E and BDE system for LTA Bus Depot Project, ensuring Compliance with regulations and project specifications

7) To Interpret of specifications, compliances, terms and conditions, drawings and any other relevant document including getting budget approval from the relevant approving authorities and assist on the sub-contractor awarding process

8) Able to find potential variance order

9) To involve in planning and technical co-ordination of M&E and BDE services installation work

10) Assist and support the Project Director and Senior Project Manager in handling and monitoring the progress of projects to ensure that work on site is on schedule

11) To coordinate with the relevant authorities for design approval and work permission

12) Ensure that all works carried out exceeds industry standards and are in compliance with local legislations, QHSE requirements and other regulations

13) Arrange timely and consistent communication sessions with internal and external stakeholders

Job Requirements

1) Degree in Mechanical or Electrical engineering and degree recognised by Singapore PEB board

2) Minimum 8 to 10 years’ experience and at least completed 1 LTA Bus depot or LTA infrastructure project after tertiary education in related fields for construction supervision of similar scale and complexity

3) Familiar PSSOC contract

4) Proficient in BIM software and AUTOCAD will be an added advantage

5) Preferably with experience in writing tender specifications

6) Good communication, written and analytical skills

Executive Assistant/Office Manager to our Family Office, with emphasis on daily administrative support and operational management. You will also be assisting the principal on personal lifestyle matters such as travel arrangements.

What you offer:

• At least 5-years of experience as an Executive Assistant reporting directly to C-suite level executive.
• Experience as an Executive Assistant in a family office or financial company is a plus.
• Familiarity with payroll systems and basic HR capacity (Visa applications, Insurance).
• Experienced as an office manager, overseeing day to day office operations and managing office equipment and supplies.
• Ability to adopt a proactive approach while maintaining a high level of discretion, confidentiality, and professionalism.
• Strong organisational, planning, and multi-tasking abilities with exceptional attention to detail.
• Excellent verbal and written communication skills in English.

Primary Responsibilities:

• Provide administrative support to the Principal, including managing calendars, scheduling meetings, coordinating travel, and handling correspondence.
• Oversee and manage day-to-day office operations, ensuring efficiency, maintaining supplies, and developing and implementing office policies and procedures.
• Responsible for GST filling and accounting for annual reporting.
• Act as a communication liaison, facilitating effective communication between the executive team and internal/external stakeholders, while also serving as a gatekeeper to the Principal, protecting his time, information and exposure.
• Handle confidential and sensitive information with discretion and professionalism, pertaining to all personal/family and office matters.
• Provide lifestyle support to family members, including coordinating personal appointments, travel arrangements, and assisting with household management tasks.

If you meet the above requirements, please apply with an updated CV.

We appreciate all applications, but only shortlisted candidates will be contacted.