Total 84,361 Full-time customer experience manager job vacancies in Singapore

• Undertake and perform sales & demonstration, guiding team to achieve business objectives.
• Performing Hands On training to team and junior members
• Train and lead a highly effective team committed to achieving sales targets.
• Manage business development and strategic positioning for products and services.
• Oversee and assist in operational matters.
• Liaise with suppliers and customers to address inquiries and opportunities.
• Research and understudy new products for R&D
• Survey and understanding of the market trends and needs.
• Perform other ad-hoc duties as assigned.

Requirements

• Innovative and Energetic Personality with a Growth Mindset
• Results driven and customer-oriented
• Strong Team Player

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Growing Company

Positive Working Environment

Profit Sharing and Competitive Remuneration

Responsibilities:

• Oversee the overall portfolio management and trading on Equity, Structured Products, and Funds, not limiting to oversight of the trade processing of various instruments
• Assessing the risk assessment and opportunities of the investment portfolio, with good monitoring and identifying buy/sell opportunities based on fundamentals and comparison.
• Monitoring existing portfolios to analyse performance and conduct reports on them with regular updates on investments and portfolio reports
• Partnering with external counterparties, financial institutions and service providers to resolve operational issues.
• Manage and deliver returns on portfolios in compliance with regulatory guidelines and processes.

Job Requirements:

• Masters/Bachelor in Accountancy/Business/Finance.
• MAS Representative Preferred.
• Minimally 2 years of investment management, trading, or structuring experience, preferably in equities.
• Experience in managing a portfolio of investments either at a private bank, investment management firm, or family office.
• Strong Bloomberg and Excel research capabilities.
• Effectively bilingual

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Jenga Corp wishes to hire a Corporate Secretarial Manager.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Understand and gather clients’ requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
• Work closely with Business Consultants and clients to ensure positive impact and sustainable results;
• Manage and mitigate risks;
• Research, business analysis and process re-engineering based on industry’s best practices and accelerators;
• Identify and establish partnerships with key stakeholders, industry associations;
• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

• Local MNC
• Basic $ 7000 - $ 9000 + AWS
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working Hour: 9am – 6:30pm
• Working Days: Monday - Friday

Job Responsibilities

• Develop brand strategy, including setting, refining and communicating of style guides, guidelines, vision, mission and value proposition
• Translate brand elements into plans and go to market strategies
• Develop and execute all public relations communications for internal and external stakeholders and media actions on all channels, including offline, online and social media
• Maintain brand integrity across all company marketing initiatives and communications and manage category performance
• Develop and ensure that brand governance are strictly adhered
• Oversee new and ongoing market and advertising activities
• Identify actionable insights such as fashion trends, data, competitor’s media performance, and marketing trends
• Optimize range planning to meet customer and business demands such as matrix allocation, drop planning, concept alignment
• Collaborate directional guide for stakeholders such as developing creative assets, product information, buying presentation and buyers brief
• Design campaigns for creative direction, and bridge aesthetic in accordance to brand governance
• Develop and drive creation of playbooks, guides and content development on platforms for internal and external stakeholders
• Direct creative content, campaigns concept and copywriting
• Strategic and analytical skills with the ability to interpret data from various sources and offer creative solutions
• Manage Budget, Strategize Team’s Development
• Confident, enthusiastic and a talent in story telling

Requirements

Degree in Marketing / Mass Communication or equivalent with at least 3-5 years of relevant experience

Working in Luxury/ Fashion / Art and Design is a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Internal Security Risk Management & Governance team is responsible for managing and mitigating information security risks posed within the organisation. To ensure that the company's risk management and governance strategies are up to date and aligned across the organisation, this team is responsible for regular industry benchmarking and working with stakeholders from cross-functional teams to perform regular risk assessments and align risk mitigation strategies. This team is also responsible for managing the optimization, operation, training, and data analysis of the internal threat platform and UEBA (User and Entity Behavior Analytics) platform within the company.

Responsibilities

The Internal Security Risk Management & Governance Manager will research industry best practices and technologies, then work with stakeholders from various cross-functional teams to develop strategies to mitigate the potential impact of risk materialisation. Based on formulated strategies, the manager will develop and implement policies, procedures, and controls to prevent, detect, and respond to various risks that could impact the confidentiality, integrity, and availability of the organization's systems, data, and other critical assets.

- Perform risk assessment based on Internal Security risks; Identify and assess potential information security risks posed within the organization and the existing policies/procedures/controls mitigating such risks.

- Assess and develop overall mitigation strategies across the company to minimize the impact of relevant incidents.

- Research industry best practices and technologies, perform industry benchmarking and gap analyses.

- Develop and implement internal security risk management programs (e.g. comprehensive audit loggings, insider threat detections, privileged access management & governance), procedures, and controls to prevent, detect, and respond to relevant incidents.

- Operate insider threat detection programs and manage business stakeholders to design programs based on business understanding and risk scenarios.

- Work with stakeholders from engineering, SecOps, IT, legal, HR, Ethics to ensure that all aspects of internal information security risk are addressed.

- Develop and maintain relationships with internal and external partners to stay current on industry best practices related to information security risk management, making recommendations for action for senior management.

- Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Qualifications

- Bachelor's degree in a relevant field, such as information security, risk management, or business administration.

- At least 5 years of experience in a similar role, with a proven track record of managing internal security risk and consultancy experience is a bonus.

- Experience developing and implementing internal security risk management policies, procedures, and controls. Knowledge of risk assessment methodologies and tools.

- Calm and composed personality, a strong inclination towards learning, and a team-oriented mindset.

- Team builder, strong written/verbal communication and excellent teamwork skills with the ability to interact effectively with stakeholders at all levels of the organization; strong analytical and problem-solving skills.

- Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Descriptions

1. Participate in all assigned on the stage performances of the company

2.Attend all rehearsals and work with the band members and all the singer

3.Work with the stage manager to fine all tune performance

4.Keep and update all weekly selection of the least 20 songs for routine performances

5. Memorize lyrics and routines of song selection for optimal performances standards

6. Recruit and interview all new performing artistes

7. Interpret all music or dance and perform production

8. Guide and advise artistes to improve on the stage

9. Discipline problematic artiste

Reqirements

1. Must have 3 to 5 years working experience as Performing Artiste Manager related as manager

2. Able to work and communicate well with all the singer

3. Must has experience as Performer and singing

4. Can knowledge of all Mandarin Songs and jpop and kpop is advantageous

5. Must have strong stage experience

Benefits:

• 5 days, MNC, East area
• AWS, VB up to 2 months
• Medical/dental benefits
• $5500 - $6500

Position Summary

Reponsible for the growth of assigned accounts by working with Sales Lead to develop mutually beneficial proposals, negotiate contract terms and communicate effectively with stakeholders. Setting goals for the team and producing monthly forecasting reports to monitor on their performance in achieving targets and budgets.

Job Descriptions

• Provide leadership to a team of Sales Executives and Sales Coordinators
• Manage existing customer and develop new potential opportunities through building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs
• Manage customer RFQ, check/buy off quotation for submission
• Able to handle all enquiries and negotiation with customer
• Perform Sales Contract/ Manufacturing Service Agreement reviews and negotiation
• Liaise and coordinate with customers and other departments pertaining to project activities and order fulfilment
• Manage product EOL, ECO, OBS, inventory
• Drive cost reduction by working with internal functions

Job Requirements

• Degree in Business Management or related discipline
• At least 5 years of experience in System Integration and Box Build
• Able to lead, motivate, coach and develop others
• Must have experience with Manufacturing/Program management
• Have strong business sense and industry expertise
• Proven ability to drive the sales process from plan to close

If you have the right experience and are keen to apply, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Job Description:

As a Project Manager at Inprodec, you will play a pivotal role in overseeing and managing commercial fitout projects from conception to completion. You will collaborate closely with clients, designers, suppliers, contractors, and internal project teams to ensure the successful execution of projects. Your exceptional project management skills will be essential in delivering projects on time, within budget, and upholding our commitment to quality.

Key Responsibilities:

1. Client Communication:

a. Act as the primary point of contact for clients and designers, providing expertise and supervision to ensure project objectives are met.

b. Facilitate regular communication and collaboration between all stakeholders throughout the project lifecycle.

2. Project Planning

a. Overall in-charge of assigned projects.

b. Collaborate with the project management team, design team, procurement team to develop detailed project plans, schedules, and budgets.

c. Coordinate and manage project activities, ensuring adherence to timelines and budget constraints.

d. Identify potential risks and develop mitigation strategies to minimize project disruptions.

e. Regularly update project stakeholders on progress and milestones.

3. Supplier and Contractor Coordination:

a. Verify and confirm quotations from suppliers and contractors, with particular focus on indent items.

b. Collaborate with procurement teams to ensure timely delivery of materials and services.

4. Change Management and Crisis Mitigation:

a. Assist in managing changes in project scope, identifying potential crises, and developing contingency plans to minimize disruptions.

b. Proactively address issues and challenges that may arise during project execution.

5. Compliance and Safety:

a. Assist in ensuring that all project plans and documents are submitted for approval to landlords and local authorities prior to the commencement of work.

b. Maintain a thorough understanding of relevant building codes and regulations.

c. Conduct site marking and inspections prior to the start of work, ensuring adherence to design and safety standards.

d. Oversee site activities to ensure project milestones are achieved.

6. Site Management

a. Foster a collaborative and motivated working environment to maximize productivity and quality.

b. Ensure communication with vendors, subcontractors for a project delivery

c. Implement quality control processes to ensure the highest standards of workmanship are maintained throughout the project.

7. Documentation:

a. Maintain comprehensive project documentation, including contracts, change orders, meeting minutes, and project correspondence, ensuring accuracy and accessibility for all stakeholders.

b. Generate regular reports on project status, including progress, issues, and solutions, to keep all parties informed and facilitate decision-making.

c. Monitor project budgets and financial performance, taking proactive measures to control costs and maximize profitability.

If you are a results-oriented professional with a passion for project management in the commercial fitout industry and are ready to take on challenging and rewarding projects, we invite you to apply for the position of Project Manager at Inprodec.

Requirements:

1. Diploma / Bachelor's degree in construction management, engineering, or a related field (preferred).

2. Proven experience as a Project Manager in the commercial fitout industry.

3. Strong knowledge of construction processes, materials, and regulations.

4. Excellent leadership and communication skills.

5. Proficiency in project management software and Microsoft Office Suite.

6. Problem-solving and crisis management abilities.

7. Commitment to quality, safety, and client satisfaction.

8. Able to work with building management, landlord, inhouse designers, client designers as well as internal procurement team.

Key Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program.
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the team.

Key Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage.
• Strong attention to details, excellent analytical and problem solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· Able to work on weekend and public holiday

Our client is from Transportation industry. They are looking for a Warehouse Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• Oversee daily warehouse operations, including receiving, picking, packing, and shipping.
• Ensure accurate handling, sorting, and dispatch of goods according to SOPs.
• Optimize space and resources based on volume forecasts for productivity.
• Monitor operational KPIs and implement necessary improvements.
• Manage replenishment of supplies and maintenance of equipment.
• Implement cost control measures to meet budget targets.
• Enhance productivity and service quality while controlling costs.
• Conduct regular inventory counts to ensure accuracy.
• Maintain proper storage and adhere to good housekeeping standards.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of warehouse working experience.
• Leadership experience is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a multinational company in the Manufacuting industry. Due to their current expansion plan, they are looking for an Engineering Manager to join their Engineer team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

The Engineering Manager's responsibles are:

• Supervise a team of Project Managers / Engineers when new projects are introduced into the company
• Liaise with automation projects to improve production efficiency and reduce manual labour
• Corporate with Management and relevant department to evaluate project specification
• Analyse projects in terms of feasibility, risk and challenges
• Handle and supervise automation projects to improve productivity
• Handle and plan for Project expenses to ensure costs are within set budget
• Develop and execute Programs to build and develop Engineering strength
• Liaise with training to engineering department and production staffs in relevant topics that can enhance their capabilities and knowledge

Requirement

• At least 5 years of relevant experience in Molding/ Medical Devices industry
• Minimum Degree in any discipline
• Familiar with technology for plant development
• Knowledge in Automation design and concept

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.

This is role specializes in delivering test services for project/application with a team of test specialists. To spearhead the project testing efforts, we seek a highly experienced and qualified SAP HANA Test Manager.

Key Responsibilities:

• Project testing leadership and management.
• Develop and implement a comprehensive testing strategy.
• Lead the testing team, motivating and mentoring team members.
• Provides effort and time estimates for testing activities and identify & manage testing dependencies.
• Directs and works along with team to build optimized test scenarios, develop models and test cases.
• Develop comprehensive test plan for all the project testing cycles.
• Lead execution of test cases and management of defect cycle.
• Collaborate closely with the client to ensure alignment and address their testing requirements.
• Maintain clear and consistent communication with stakeholders through periodic test reports and presentations, highlighting testing milestones, progress, and potential risks.
• Proven experience using Test Automation tools like HPQC , Tricentis Tosca .
• Proven experience of Performance Test management of complex hybrid IT Landscape.
• Proven experience managing Hybrid teams based onsite as well as Offshore.

Required Professional and Technical Expertise :

• Minimum 10 years of experience leading project testing for SAP implementations.
• Proven expertise in test planning and management.
• Solid knowledge of SAP testing methods, processes and tools.
• Excellent analytical and problem-solving skills.
• Exceptional communication, collaboration, and leadership skills.
• Demonstrated ability to manage project testing effectively under pressure and within tight deadlines.
• Experience working in a fast-paced and agile environment.

Director Airports Experience

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Airports Experience is a critical leadership position that reports directly to VP Customer Experience. The Customer Experience business unit consists of Loyalty, Ancillaries, Connections Experience and Airports Experience. The Airports Experience team focuses on managing products related to Baggage and Biometrics.

As the Director, Airports Experience at Star Alliance, this role encompasses the leadership and management of innovative airport experience initiatives, focusing on the development and implementation of biometrics solutions and baggage handling improvements. Key responsibilities include coordinating biometric and baggage projects, ensuring regulatory compliance, managing vendor relationships, and driving digital transformation. The role demands strategic planning, project management, and stakeholder engagement skills to enhance customer experience at airports. It involves analyzing data to improve operational efficiency, overseeing budget and quality assurance, and maintaining regular communication with member carriers and experts. This position requires a blend of technical knowledge, operational expertise, and strong leadership capabilities to lead cross-functional teams and advance the airport experience for Star Alliance customers.

Job Summary

Strategic Leadership

• Define and lead the overarching strategies for airport product development, digital solutions, and lounge offerings across Star Alliance member airlines.
• Ensure alignment of these strategies with overall organizational goals and customer experience enhancement.

Product Development and Ownership

• Oversee the development and implementation of solutions to improve travel experiences, access to information, travel requirements, and lounge offerings.
• Maintain product ownership across various digital and physical service touchpoints.

Industry Expertise and Compliance

• Maintain industry awareness and functional product expertise in airline process flows, irregular flight operations, regulatory requirements, travel document processing, and digital travel certificates.
• Ensure member compliance with Star Alliance standards.

Data Analysis and Customer Information Strategy

• Define and implement a customer information strategy, leveraging data analysis to inform strategic decisions and enhance customer digital interactions.

Operational Coordination and Technology Integration

• Coordinate with IT stakeholders for architectural and operational decisions, ensuring alignment between technology and business objectives.
• Oversee the product backlog, prioritizing new features, enhancements, and bug fixes.

Financial and Marketing Management

• Responsible for business case development, budget management, and managing product marketing plans.
• Conduct feasibility studies for new lounge opportunities and oversee the implementation of approved initiatives.

Quality Assurance

• Ensure delivered products and services provide functionality as designed and meet customer expectations.

Team Leadership

• Lead and mentor a diverse team, fostering a culture of innovation, collaboration, and continuous improvement.
• Ensure team alignment with strategic objectives and delivery of key results.

Your Profile

• A minimum of 6 years work experience in a leadership role in the Aviation, Travel or related Industry.
• Demonstrated ability to develop and implement innovative strategies that enhance customer experience in the aviation industry.
• In-depth knowledge of airline operations, baggage processes, and technological solutions in aviation.
• Experience in leading airport experience initiatives, with a focus on biometrics and baggage handling improvements.
• Proficiency in digital solutions and technologies that improve customer access to information and travel requirements.
• Ability to analyze and draw insights from data to inform strategic decisions and enhance operational efficiency.
• Proven leadership skills with experience in managing cross-functional teams and fostering a collaborative and innovative work environment.
• Skilled in overseeing the development and implementation of complex projects, ensuring alignment with organizational objectives.
• Excellent communication skills for engaging with various stakeholders, including IT, member airlines, and service providers.
• Experience in managing budgets, developing business cases, and understanding the financial implications of product developments.
• Knowledge of regulatory requirements and experience ensuring compliance and quality in airline operations.
• Skilled in developing and executing product marketing plans, with a focus on understanding and meeting customer needs.
• Ability to adapt to changing industry trends and overcome challenges in a dynamic and fast-paced environment.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in aviation, business, or technology preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

We are looking for a Finance Manager to join our team!

As a Finance Manager, we rely on you to:

• Perform general accounting functions in order to ensure that Hotel book of accounts is maintained accurately and reflect the financial status and profit and loss position of the hotel.
• Preparation, review and finalisation of monthly full set of accounts and FOS reports, include prepare month end journals
• Prepare and submit reports to regional & HQ
• Prepare owner slide for monthly management meetings
• Assist FC to prepare, review and finalisation of annual budget and capex
• Cashflow management
• Handling bank, income tax, property tax, internal/external audit related matters
• Work closely with Finance Share Services (FSSC) & Procurement Share Service (PSSC) team
• Assist and adhere to ISO 45001:2018 Occupational Health & Safety Management
• Assist and adhere to ISO 14001:2015 Environmental Management Systems
• Guide and supervise Finance team

We are looking for someone who:

• Is professional, discreet and can handle sensitive information
• Is an advanced user of Microsoft Office suite
• Communicates and writes with fluency in English
• Preferably has hospitality-related work experience
• Has strong interpersonal, communication, organisation and analytical skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift 
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

We’re looking for a new Customer Support Regional Lead to lead our APAC Business Customer Support teams!

Your Mission:

Your mission is to lead our Business support teams. As the Regional Lead of CS Operations for APAC, you’ll report directly to the Global Head of Business Customer Support and lead our regional teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM QA and more.

You’ll also join the senior leadership team in Singapore and work to build an exceptional work environment in our regional offices. You'll lead a team that supports any of our global customer base that needs help from our APAC based team while also working closely with our product teams to ensure that the customers in our APAC markets receive world class support. Are you ready?

Description:

• You oversee the planning, coordination, and execution of mechanical and electrical aspects of construction projects. This involves working closely with architects, engineers, contractors, and other stakeholders to ensure that M&E systems meet design specifications, budgetary constraints, and deadlines.
• You are responsible for preparing project budgets, monitoring costs, and implementing cost-saving measures where possible. This includes accurately estimating material and labor costs, negotiating contracts with suppliers and subcontractors, and tracking expenses throughout the project lifecycle.
• Ensuring that M&E installations meet industry standards, building codes, and regulatory requirements is a critical aspect of your role. You conduct inspections, quality checks, and audits to verify compliance and identify areas for improvement.
• Identifying potential risks and implementing strategies to mitigate them is essential for the successful completion of construction projects. You assess risks related to M&E systems, such as technical failures, safety hazards, and environmental impacts, and develop contingency plans to address them.
• Leading a team of engineers, technicians, and subcontractors, you provide guidance, support, and motivation to ensure that project objectives are achieved. Effective communication and collaboration with internal and external stakeholders are vital for fostering a productive working environment and resolving conflicts or issues that may arise during construction.
• Staying abreast of technological advancements in M&E systems and construction methods is crucial for optimizing project efficiency and performance. You evaluate new technologies, tools, and software solutions that can enhance productivity, streamline processes, and improve the overall quality of M&E installations.
• Promoting sustainable practices and energy-efficient design principles is becoming increasingly important in the construction industry. You explore renewable energy options, implement energy-saving measures, and seek opportunities to minimize the environmental footprint of M&E systems.
• Building and maintaining positive relationships with clients is essential for securing new projects and fostering repeat business. You collaborate closely with clients to understand their needs, address concerns, and ensure their satisfaction throughout the project lifecycle.

Requirements:

• Degree in M&E recognized by PEB or with a BCA M&E coordination certificate
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects.
• Highly motivated and independent with excellent team spirit and communication skills
• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities
• Efficient, Good Analytical Skills and Able to work independently.
• Proven track records of successful project completion on time and on budget or exceeding expectations will be well regards.
• Able to start work immediately or within short notice

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Location : Tampines

We are looking for a customer centric and detail-oriented team member with strong communication skill who will also be responsible for the administrative duties related to the day-to-day operations of the center.

Job Duties & Responsibilities

· Ensure smooth day-to-day operations of the center to ensure consistency and efficient delivery of services to all center users.

· Have a strong product knowledge of center’s offerings, services and processes.

· Maintain high level of service standards.

· Handle and deliver customer’s feedback professionally and promptly.

· Attend to Walk-ins/ telephone enquiries and email correspondences from customers.

Requirements:

- Singapore citizen or PR.

- Possesses at least a Diploma, GCE A/O levels with at least 2 years of relevant experience in customer and/or administrative service.

- Prior hospitality / customer service experience will be an advantage.

- High-quality written and verbal communication abilities.

- 5-day work week: 4 weekdays and Sunday. No Public Holidays.

- Personable, with strong interpersonal skills.

- Team player and is able to work in a fast-paced environment with minimal supervision.

- Proficient computer skills.

- Bilingual. Strong proficiency in spoken and written English and able to liaise with customers who can converse in Mandarin only.

- Well-groomed with a professional disposition.

We welcome jobseekers who wish to return to the workforce after career breaks to apply.

Please email your CV and resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Science Teacher – Primary Level (Full Time)

Location: East

Are you a problem solver, enjoy working with children abd able to simplify complex Science concepts and make Science fun?

We are looking for passionate Science educators from the education industry to join us as classroom "influencers".

We are looking for educators with the following attributes:

• Nurtures students’ curiosity

• Understand students’ motivation

• Love finding new ways to deliver content

• Patient with strong work ethic

You should have the following criteria:

• Enjoy working with children from a diverse range of backgrounds

• Work to ensure every child has the best opportunity to develop his/her potential.

• Able to adapt to challenges and think quickly on his/her feet

• Has excellent communication skills and thrives in a team environment.

• Energetic and engaging classroom delivery.

• Strong background in Science and have tertiary and professional qualifications with proven record of academic excellence.

• Good understanding of Singapore primary school Science syllabus and able to simplify complex Science concepts and make Science fun.

• Prior teaching experience not limiting to Science (Teaching in MOE schools, learning centres, private tuition)

• Must be able to work on weekends. (5-day work week – 4 weekdays and 1 weekend)

• You should ideally possess more than 3 years of teaching experience in in MOE schools, learning centres, private tuition.

We are only looking for candidates familiar with the Singapore curriculum and assessment systems.

Drop us an email [email protected] if you are interested in helping students develop academic and life skills, we would love to hear from you!

Only shortlisted candidates will be contacted.