Total 86,473 Full-time customer experience manager job vacancies in Singapore

Industry : Retail

Working hours & Time : 5 days work week inclusive of one weekend ( 1 of the off day will be on a weekday)

Benefits : Basic + Allowances + AWS +Variable Bonuses

Duties

Merchandising and Market Research

1. Devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department. To maximize sales and minimize losses through the proper management of staff, merchandise and space of department.

2. Manage and control buying budgets, merchandise mix and stocks.

3. Enhance online store sales by extending and maximizing the synergy effect with our physical store.

4. Forecast and analyze fashion and demand trends, explore and recommend new merchandise mix and suppliers.

5. Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise.

6. Conduct market survey, research trade information and analysis on competitors’ stores.

7. Negotiate with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.

8. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

9. Plan and execute renovation plan/s for department.

Business / Sales and Cost Management

10. Management of day-to-day business plans and sales operations of department.

11. Effective management / control of operating expenses (including manpower expenses).

12. Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently in order to achieve sales, profits and stock targets.

13. Prepare and analyze sales / profits / stock reports; prepare budget reports and any other records required by the company.

Advertising and Promotions Events / Merchandise Presentation

14. Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.

15. Enhance merchandise presentations (display).

16. Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

17. Prepare and execute manpower plans; to check and approve department’s monthly staff roster; to ensure optimal management of manpower strength/effective manpower planning.

18. Conduct On-The-Job training - ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; are properly dressed and groomed.

19. Conduct effective performance management of staff.

20. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company, employing a consistently high level of service.

21. Establish and reform operation system, merchandise assortment and (improve) service level based on customers’ requirement/feedback; resolve customer complaints and to obtain customers’ feedback.

Compliance Management

22. Comply with Company’s policies, rules and regulations and to abide by social rules and regulations.

23. Comply with all government’s regulations including rules governing the Workplace Safety & Health (WSH) Act. Ensure that all risk management measures are in order and that all staff, promoters and suppliers adhere to the safety requirements.

24. Maintain in confidence, all Confidential Information owned or used by the Company, associated businesses, property or transaction, and prevent disclosure of details of any clients, customers or suppliers of the Company.

25. Any other job-related duties as and when assigned by the company.

Project Manager
5.5 days
Mon-Fri: 9am-530pm || Sat: 9am-12pm
$4,500-$8,500
Pioneer Rd (Transport Provided from Joo Koon MRT)

Job Duties

• Manage and execute project in cost effective, on time delivery with quality standards to meets client expectations;
• Managing the projects in accordance to our Company’s ISO 9001, ISO 14001 & OHSAS 18001 Standards and contractual requirements;
• Pre and post-contract stages from vetting tender documents, organizing tender activities as well as settlement of accounts with owner, sub-contracts / suppliers;
• The development and implementation of project management plans through the provision of project scheduling, monitoring, reporting and forecasting, ensure that safety regulations are complied;
• Providing and preparing all scheduling, budgeting and specification for the project work;
• Check drawings and quantities and ensure that the calculations are accurate for the project implementation;
• Carry out project planning, cost control, project management and documentations;
• Provide the direction in construction planning, coordinate work with other departments, sub-contractors, clients and consultants to ensure overall construction progress as scheduled;
• Liaise and assist in submission of all necessary permit, license to all relevant authorities for the project work;
• Attend meetings, correspondences and liaise with clients, sub-contractors and suppliers;
• Resolve design and site problems encountered during the construction period;
• Plan and manage actual and post construction issues with the clients, consultants, sub-contractors and relevant authorities;
• Ensure proper documentation of the project, such as record correspondence, as-built drawings, etc..;
• Close supervision of work carried out by sub-contractors and suppliers to ensure adherence to project schedule;
• Ensure highest quality on the work carried by the sub-contractor, fabricators and suppliers;
• Liaise with consultants, clients, sub-contractors and suppliers on the implementation of the projects;
• Check on the progress claim submitted by the sub-contractors;
• Monitor, track, report project progress, supervise Engineers, Supervisor, Technicians and sub-contractors’ on site;
• Follow-up on the defective work and ensure timely rectification by contractors, fabricators and suppliers;

Job Requirement

• Recognised Degree by BCA in Civil Engineering.
• 10 years’ experience in Civil Engineering Projects, especially in Marine Construction of Jetty, Wharf, Harbour, Dredging, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Event Sales Manager | Large Scale Event | Sungei Kadut

Location: Sungei Kadut

Working Hour: 9am to 6pm (Monday to Friday) 9am to 1pm (Saturday - Report to office only when necessary)

Salary: $3,800 to $4,200 + Commission + Transport Allowance

Job Scope

• Building and managing sales team.
• Managing organisational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements

• Minimum 5 years of working in a same trade and capacity
• Experience in planning and implementing sales strategies.
• Experience managing and directing a sales team.
• Ability to lead a sales team.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Support the senior management team in developing brand strategies that elevate the RWS brand portfolio, master brand and vertical brands, including defining brand positioning and crafting narratives that play a pivotal role in driving brand awareness and business growth.
• Work with cross-functional teams and external partners to translate the brand positioning into immersive, sensory experiences that create value for our customers and increase brand affinity.
• Collaborate with cross-functional teams, external partners, stakeholders and vendors to execute brand experiences and activations.
• Research and analyse emerging market trends – translate them into actionable insights and seek out new growth opportunities.
• Translate commercial ideas and concepts into impactful and persuasive business presentations with compelling storytelling content, with the objective of forging new partnerships and enhancing stakeholder engagement.

Requirements

• Minimum 5 years of working experience in brand management, brand development, customer journey mapping, or marketing communications.
• Strong project management and organizational skills.
• Excellent written communication skills, able to write/edit both short- and long-form content in a variety of styles.
• Ability to multitask and prioritize projects effectively in a fast-paced and fluid environment, with an eye for detail.
• Team player with strong interpersonal skills.
• Creative and analytical thinker with the ability to develop on-brand experiences and activations.
• Proven track record of managing end-to-end projects, from ideation through to execution.
• Bachelor's Degree in Marketing, Business Administration, or a related field would be a plus.
• Knowledge in working with Adobe Creative Suites would be a plus.

Account Management and Company Engagements

• Point of contact for all agreement related matters.
• Drafting of contracts, project related agreements (Research Collaboration Agreement (RCA), etc.) membership agreements for review and approval/signature in partnership with A*STAR HQ functions (Legal, I&E, etc.).

Industry Outreach

• Contract negotiation with new/existing members’ core and extended.
• Identify and engage potential members’ core and extended.
• Reach out and engage research community and extended members (current and potential) to expand the capabilities that BioPIPS can access to.
• Point of contact for companies.

Project Management

• Moderate, facilitate and schedule discussions with project stakeholders, including Subject Matter Experts (SMEs) and the project team.
• Provide the overall oversight of projects and management of resources including budget.
• Ensure that all project management processes are adhered to by the project teams executing the projects.
• Ensure that project objectives are met, milestones are tracked and outcomes are delivered, and spending is within budget.
• Ensure that grant sub-awardees comply to the A*STAR Grants Terms and Conditions and guidelines.
• Refine and continuously improve existing project management SOPs and workflows.
• Engage and manage stakeholders from the industry, research community and A*STAR to resolve administrative project issues.
• Responsible for developing the commercialisation processes/workflows.

Technical Workshops and Grant Calls

• Organise technical workshops with industry stakeholders to formulate problem statements for grant calls.
• Work with the stakeholders, industry representatives and research performers to analyse workshop output to form industry-relevant problem statements.
• Ensure end-to-end execution of processes (i.e., submission to award to project management/closure): liaise with research/technology themes for grant call review; launch grant calls and manage the review and awarding process.
• Facilitator for ART, TGT and workstream meetings.

(In addition to the role and responsibilities as described, the staff may be required to perform any other tasks and responsibilities as needed in the Programme Office.)

Job Requirements

• Bachelor/Master in Science or Engineering.
• Minimum of 6 years’ working experience, preferably in public sector agency, industry R&D and/or in a science-based business role. A background in programme and project management, business development, and grant administration would be an advantage.
• Have a broad vision of science and technology, able to handle diverse technical topics beyond one’s direct field of education and experience, with excellent awareness of emerging technologies and global trends.
• Effective and thoughtful communicator with outstanding writing, oral and presentation abilities with a flair for engaging multiple stakeholders for outcome-driven discussions.
• Energetic self-starter and problem solver who can proactively address any situation.
• Strong organisational, administrative, and operations management skills.
• Good strategic and analytical thinking skills.
• Resourceful and able to self-direct with minimal supervision, independently and in a team.
• Ability to prioritise responsibilities and multi-task.
• Collaborative team player showcasing strong interpersonal skills and the ability to thrive in cross-functional teams.

The following competencies would be ideal:

• Ability to convince: “pitch” to different audience his/her ideas.
• Able to identify and contextualise stakeholder issues and manage these challenges appropriately.
• Ability to expand sphere of influence: network, understand the local ecosystem and connect with the right people.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities and Duties:

• Lead and oversee projects related to ACMV and Cold Room Systems, ensuring successful execution from inception to completion.
• Knowledge in designing of air-Conditioning & mechanical ventilation system, refrigeration system & coldroom system.
• Collaborate with cross-functional teams, clients, and contractors to achieve project goals within established timelines and budgets.
• Develop comprehensive project plans, schedules, and budgets, and monitor progress against key milestones.
• Conduct regular site inspections to guarantee compliance with quality standards and safety regulations.
• Provide effective leadership to project teams, fostering a collaborative and high-performance work environment.
• Address and resolve project-related challenges and maintain open communication with stakeholders.
• Perform risk management to minimize project risks.
• Interact with clients on a daily basic.

Qualification:

• Minimum Diploma in engineering.
• Work experience within construction industry or similar relevant field.
• Strong leadership, communication skills & time management, with the ability to manage multiple projects concurrently.
• Proficiency in project management tools and software.
• SG Class 3 Driving License.
• Language: English, Mandarin.

Company Profile

Airnovation Engineering Pte Ltd is a company dealing with coldstores as well as airconditioning & mechanical ventilation works. We design & build for logistics players. The innovative development of industrial and commercial cold storage is our main growth driver. I.e to say we are doing installation works for big warehouses etc.

Location: Near Tuas West Road MRT

5 Day Work Week

Salary: $4,000 - $4,700

This role requires a dynamic individual capable of overseeing financial processes, managing operational aspects, and coordinating cross-functional activities to ensure the overall efficiency of the organization.

Responsibilities

• Efficiently manage monthly vendor payments, negotiating optimal arrangements.
• Oversee the end-to-end procurement and inventory process to ensure smooth operations.
• Lead the Accounts Receivable process, addressing overdue accounts promptly.
• Supervise staff claims and maintain accurate records in the cash book.
• Manage item codes and data in the SAP system, ensuring accuracy and consistency.
• Lead periodic inventory and fixed assets counts for accurate reporting.
• Oversee the Bill of Material lists in the SAP system for streamlined operations.
• Coordinate and liaise with HR on staff training initiatives.
• Manage ISO compliance and handle internal/external auditing matters.
• Ad-hoc Administrative Responsibilities:

Requirements

• Diploma with 3 years of related financial and procurement experience
• Preferably experience in using the SAP system.
• Good interpersonal skills and a team player

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Our client is a listed manufacturer of Electronics Products.. They are now recruiting a Sales Executive to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Oversee client accounts and foster robust customer relationships.
• Draft sales proposals, quotes, and review contracts.
• Formulate and execute sales strategies to enhance business expansion.
• Coordinate with internal teams for prompt order processing.

Requirements:

• Diploma in IT related field.
• Entry level are welcomed to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job title: Operations Admin / Operations Safety Coordinator | No experience required

Key Responsibilities:

• Assist in the development, implementation, and maintenance of safety policies and procedures.
• Assist in operational matters.
• Assist in regular safety inspections and audits to identify potential hazards.
• Maintain accurate records of safety incidents, near misses, and corrective actions taken.
• Collaborate with department managers to address safety concerns and implement corrective measures.
• Assist in the preparation and submission of safety reports to regulatory agencies as required.
• Provide administrative support, including scheduling meetings, preparing documents, and managing correspondence related to safety initiatives.
• Assist in the procurement and maintenance of safety equipment and supplies.

Qualifications:

• Diploma/Degree in business administration or equivalents.
• Proven experience in a similar role.
• Ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in record-keeping.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for professional development and advancement within the organization.

How to Apply:

If you are passionate about safety/operations/administrative, we encourage you to apply by submitting your resume to [[email protected]].

As the Tax Senior/Tax Assistant Manager reporting to the Tax Partner/Tax Director, you'll play a crucial role in leading a team of tax professionals and ensuring compliance services for our clients. Here's a detailed outline of your responsibilities:

1. Review and File Tax Returns: Oversee the review and filing process for Singapore corporate tax and individual tax returns, ensuring accuracy and compliance with regulations.

2. Team Leadership: Provide supervision and guidance to your team of tax staff, fostering their professional development and ensuring high-quality output.

3. Support to Tax Director: Assist the Tax Director, particularly on ad hoc assignments, and collaborate to meet annual filing deadlines effectively.

4. Client Interaction: Address queries raised by the Inland Revenue Authority of Singapore (IRAS), manage tax audits and investigations, and promptly respond to technical and customer tax queries.

5. Interdepartmental Collaboration: Act as a proactive team player within your department and across other departments, working collaboratively to deliver exceptional client service.

6. Client Portfolio Management: Manage a diverse portfolio of corporate tax and personal clients, including local and international entities spanning various industries.

7. FATCA and CRS Reporting: Opportunity to gain hands-on experience with FATCA and CRS reporting, ensuring compliance with international tax regulations.

8. Timely Client Communication: Respond promptly to clients' questions and efficiently handle their tax queries, maintaining strong client relationships.

9. Tax Authority Liaison: Assist in preparing responses to tax authority notices and inquiries, including routine compliance audits, to ensure compliance and resolve issues promptly.

10. Ad Hoc Assignments: Be flexible and capable of taking on ad hoc assignments as needed, prioritizing tasks to meet both annual filing deadlines and project deadlines effectively.

11. Meeting Deadlines: Demonstrate the ability to consistently meet annual filing deadlines and deliver on ad hoc projects within specified timeframes.

Your role demands a combination of technical expertise, leadership skills, client relationship management, and effective collaboration across teams. By fulfilling these responsibilities diligently, you'll contribute significantly to the success of our tax services and ensure the highest level of client satisfaction.

EA Registration no: R22104413 (Magdalene Tan)

EA licence no: 21C0867

Roles & Responsibilities

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Responsible for sourcing new M&E projects for the company, hire necessary people and execute.
• Propose M&E projects/business plan to the board of directors and obtain necessary budget/investment approval.
• Lead all M&E related aspects of works and liaise with clients and M&E teams as necessary to facilitate contract requirements.
• Provide the planning input for the M&E works.
• Initiate and manage schedule for M&E subcontracts and designs.
• Assist in technical coordination meetings with subcontractors and project staff.
• Responsible for the as-built documents and drawings, for the performance tests, the commissioning and hand over, the snagging and snagging reports.
• Attend consultant and site meetings with the Project Team and to carry out inspections on site to ensure that the M&E works carried out by the builder to meet the desired quality/workmanship and are completed on time and within budget.
• Manage external/outsourced resources (consultants and site supervisory staff) to execute the projects.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Undertake any other tasks or responsibilities as required in the course of work.

Requirements:

• Good knowledge of Singapore standards and code of practice
• Good communication and interpersonal skills
• Able to work independently
• Target oriented in a fast-paced environment

Account Manager

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for an Account Manager who will focus on serving the Singapore Market. The ideal candidate will have the passion for creative, technology and digital solutions and must demonstrate strong communication skills, as they will work closely with executives, colleagues, and clients on a number of projects. The candidate will be a high impact individual capable of driving outstanding business results. He/She will be responsible for maximizing sales opportunities to achieve growth and sales targets. This is a full-time position that takes place in a borderless working environment and may involve traveling.

Key Responsibilities

• Develop comprehensive sales and business plans to acquire new clients
• Facilitate effective planning sessions and target account meetings
• Work with leadership to develop compelling proposals and contracts on a timely basis
• Report activities and results accurately and timely each week to the management.
• Fully explore the business needs and buying motivations for each key target account
• Identify and recommend effective solutions, processes, and techniques to accounts
• Stay current on industry trends and new or innovative approaches and incorporates into solutions
• Pitch and close target clients on appropriate solutions

Prerequisites

• 3+ years of solid record of Enterprise solutions sales or business development.
• Experience in Technology/ Digital products or services would be a big plus,
• Experience identifying, developing, negotiating and closing large-scale deals
• Experience communicating and presenting to senior leadership
• Confidence in your ability to create high volume pipelines and accurately forecast close dates
• Excellent English communication skills – verbal and written
• Ability to travel domestically and internationally

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.
• Plenty of snacks (healthy and indulgent), beverages

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Job Duty:

Development of marketing strategies and plans: The marketing department needs to determine the company's market positioning, target audience, promotion channels, and marketing activities based on the market demand and competitive situation in Singapore and Malaysia, in order to achieve the company's sales goals.
Brand building and promotion: Through market research, consumer insights, and other means, the marketing department plans and manages the promotion of the company's brand image to enhance brand awareness and reputation, thereby increasing consumer trust and willingness to try helloride.
User engagement tasks: The marketing department will design and execute targeted marketing activities based on user needs and preferences to attract users to consume and use helloride services. It will also pay attention to user feedback and word-of-mouth, providing suggestions for improvement and optimization to the company.
Advertising and brand promotion: The marketing department is responsible for brand marketing strategies and promotional activities, including advertising placement, brand promotion, and channel expansion.
Sales data marketing and management: The marketing department needs to have certain experience in sales data management and market business and sales management in order to better manage and optimize sales data and increase sales revenue.
Social media (Instagram) daily management, follower growth, and negotiation of cross-industry collaborations.

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Ensure that all project quality records and quality audit plans are maintained

Job Requirement:

• Candidate must possess Bachelor Degree in relevant discipline
• Minimum 10 years of experience in procurement preferably I construction/ civil engineering industry.
• Candidates with experience in LTA projects would be preferred.
• Must be familiar with safety procedure within the site
• Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Have experiences in working in large scale projects.

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Ensure that all project quality records and quality audit plans are maintained.

Job Requirement:

• Candidate must possess Bachelor Degree in relevant discipline
• Minimum 10 years of experience in procurement preferably I construction/ civil engineering industry.
• Candidates with experience in LTA projects would be preferred.
• Must be familiar with safety procedure within the site
• Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Have experiences in working in large scale projects.

• Overall in charge of the CSO and CSA team (frontline team)

• Champion the front line image of the Company to customers.

• Ensure accountability and integrity operational readiness of frontline team

• Promote and enhance frontline team’s image and capability

• Develop the team to achieve excellent service level, productivity and efficiency

• Ensure compliance to company policies, financial, process and industrial standards

• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate

• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

• Provide the point of escalation for team for any operational issues.

• Prepare reports & present recommendations to external stakeholders and management.

• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min Diploma

• Possess excellent interpersonal, communication skills (written & vebal), customer centric mindset and problem solving ability

• Computer savy (MS Office, CRM system)

• Prior experience of at least 1-2 years in leading a team of customer service and general administration team in same or similar trade

• Possess strong leadership skills

Company Description

Vialto Partners is a market leader providing globally integrated solutions supporting global workforce mobility, including immigration, tax, compensation and incentive, managed services, and digital solutions. As a trusted advisor of compliance, consulting and technology services to multinational corporations, the firm solves complex, cross-border workforce mobility challenges to ensure its clients and their employees have a consistent and compliant global mobility experience.

Job Description

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

● Proactively lead and manage a portfolio of clients and build relationship with potential clients

● Be actively involved in business development activities to identify new opportunities and targets

● Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty

● Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients

● Contribute to the development of your own and team’s technical acumen

● Identify and determine practice areas for improvement, propose and implement strategies

● Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients

● Be responsible in the overall financial management of client accounts

● Develop strategies to solve complex technical challenges and build a range of meaningful recommendations

● Lead in the management and delivery of internal and external projects

● Develop a point of view on key global trends, and how they impact clients

● Manage a variety of viewpoints to build consensus and create positive outcomes for all parties

● Simplify complex messages, using data and insights to inform conclusions and support decision-making

● Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.

● Uphold the firm's code of ethics and business conduct.

Requirement

● The ideal candidate possesses a tertiary qualification in any discipline with 6+ years of relevant experience.

● Demonstrates extensive abilities and/or a proven record of success in utilizing technical skills in individual tax compliance, tax planning and expatriate tax program policy and administration design; identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials.

● Considerable experience as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback.

● Demonstrates success as tax technical business advisor, including developing new relationships, and making introductions to market new services.

● Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:

● Innovating through new and existing technologies, along with experimenting with digitization solutions;

● Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients;

● Utilizing digitization tools to reduce hours and optimize engagements.

● Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies.

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's office. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

• Drive the full spectrum of HR functions including

1. recruitment, on-boarding & induction
2. payroll management
3. compensation and benefits
4. staff welfare
5. disciplinary and grievance handling and
6. performance management

• Establish and review HR policies and processes to ensure alignment with company’s strategic direction
• Streamline all HR processes and practices and ensure systems are in place and implemented
• Engage with employees to understand their sentiments
• Responsible to work with Operations Director to manage HR budget including manpower planning and headcount
• Ensure HR guidelines support business demands
• Ensure HR practices comply with MOM requirements
• Keep abreast of new policies and requirements by MOM

Requirements:

• Degree/Diploma in HR Management or its equivalent
• Experience in F&B Industry
• At least 7 years relevant work experience
• Effective communication and written skills
• Systematic and process driven
• Strong leadership skills with the ability to work well with people at all levels
• A hands-on and results-oriented person
• Able to work well under pressure and tight deadlines
• Good knowledge of Excel, Word and PowerPoint
• Bilingualism is preferred (English and Chinese)

Please send your cv to

• [email protected]
• in word document;
• listing your personal particulars, education qualification and work experience;
• listing your current and expected salary details;

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055

Job Description:

• Committed to doing everything possible to prevent injuries and maintain safe and healthy environment.
• To support the OSH program and make safety and health a part of theirr daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents ot ship operators for status of supply schedule/vessel loading
• Collate information for planner if there are any changes for the day itself for delivery
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Build sustainable relationship and trust with customer through open and interactive communications
• Always look for opportunity to expand business share through building good rapport with customers
• Other ad-hoc duties as assigned
• Variable Bonus provided.
• Company transport provided to/from Jurong East MRT.

Requirement:

• Good communications skills (both verbal and written) and excellent organizational abilities
• Capable to work independently
• Positive attitude and cutomer-oriented
• Capable of identifying and suggesting improvements
• Able to work under pressure during peak periods & willing to take responsibility and accountability of their role.
• Experience in HMS (Haulage Management System) and new technologies

Wecruit Pte Ltd | 20C0270

Tey Wei Jian | R24120855

Job Responsibilities

• Oversee the annual performance management and promotion cycle, systems administration and enhancement, and communications.
• Subject matter expert on performance management policies and processes for key stakeholders.
• Generate performance distribution reports, analytics and presentation materials to facilitate moderation sessions.
• Provide secretariat support for group-level moderation session.
• Conduct and validate job evaluation using Korn Ferry Hay Job Evaluation methodology for promotion cases.
• Partnering HR Technology team on system configuration and enhancements to performance management module.

Requirements

• Preferably Degree (in any discipline)
• At least 4-6 years HR experience preferably in the area of Compensation
• Meticulous and comfortable with handling large scale data sets using Excel.
• Strong numerical and analytical skills
• Proficiency in Excel and PowerPoint
• Familiar with SuccessFactor system (HR related module) will be an additional advantage.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24084

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

The Role:

My Client is a leading Oil and Energy firm and they are looking for a Trade Surveillance Manager to join the team in Singapore. They are a global name in the Oil Trading space and we are looking for candidates who are keen to scale their career in the leading brand within the Commodities space.

Responsibilities:

• Oversee all Compliance surveillance framework and policies
• Work with the Front Office / Traders to identify potential non-compliance with laws and regulations
• Oversight of all trading platforms to detect any market abuse and misconduct
• Identify and recommend opportunities for process improvement and risk control development
• Monitor any changes in regulatory developments and ensure the policies are in line with laws and regulations
• Carry out investigation work should there be any alerts, red flags etc

Requirements:

• 5 to 10 years of Monitoring and Surveillance experience –
• Candidates with trading / commodities experience preferred
• Strong Financial Crime experience with good grasp of Transaction Monitoring software
• Understanding of wider Compliance topics such as AML, Sanctions etc
• Strong interpersonal skills with the ability to influence senior leaders

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

*No experience welcome

Primary Responsibilities

• Support the smooth running of the day-to-day operations of the gym
• Greet and check in members and verify memberships
• Ensure cleanliness and maintenance of all gym equipment
• Attend to customer inquiries through various channels such as phone, email, person
• Any other ad-hoc task / duties that may be assigned by club management from time to time

Requirement

• Keen on pursuing a career in a fast paced environment
• Possess a good sense of customer service, responsibility and integrity
• Basic computer literacy/knowledge in Microsoft office
• Able to commit to a 5.5 day work week

Overall Job Purpose

· Responsible for overseeing the growth of the Airfreight product in Asia, with a focus on enabling sales growth and commercial solutions to meet both internal and external customer requirements. The role will act as the subject matter expert for Airfreight products and services, taking overall pricing and commercial decisions required to meet the company's objectives.

Main Tasks & Key Responsibilities

· Ownership of tariffs, pricing tools and rate applications utilized in airfreight, to improve standardization and competitiveness

· Development of digital product offerings

· Support execution of the commercial strategy across the region

· Drive competitive pricing strategies and identify best solutions to maximize profitability for Airfreight products, both regionally and in supporting local countries

· Creates and executes sales campaigns as required to help business development

· Responsibility for overall regional pricing strategies of any RFQ/Tender requests, along with checking country inputs and consolidating complete and final sign-off for any submissions

· Strong interaction with Sales communities (country & regional) to ensure necessary training and or requirements are fulfilled to support business conversion

· Regular pipeline reviews with Sales communities to help build mutual strategies to open new opportunities

· Ongoing review of customer trading to review low-margin accounts and how to expand trading for current accounts

· Take active involvement in bringing Airfreight expertise into Customer discussions

· Develop and agree on trade lanes to help maximize existing base loads and increase profitability (focus on what type of cargo is required and support business plans to acquire such)

· Improved communication on Airfreight Products throughout the organization

· Training and development of internal airfreight stations on commercial strategies required to advance the region

· Must be able to travel, be aware of overseas cultures, markets and represent SGL Asia Airfreight products as required

· Regularly provide market updates and industry developments to internal and external audiences

· Improved speed to market, ease of pricing strategies throughout the region

Qualifications

· Extensive knowledge of Airfreight forwarding business

· Ability to cope with multiple tasks in parallel, particularly RFQs

· Previous experience in overseas markets essential

· Strong analytical skills, with excellent capability in Microsoft Excel

· Commercial experience and capabilities (comfortable in front of customers)

· Ability to work under pressure

· Strong problem-solving skill set

· Pleasant personality and a good team player

· Good communication and interpersonal skills (an ability to build business relationships with vendors, customers and co-workers)

· Able to work independently and the same time, be part of a highly successful team

· Entrepreneurial skills

Good reasons to join

· You will join a leading company in the forwarding and logistics industry with the clear ambition to further strengthen and expand its position in the market. This newly created position allows you to build your career with a fast-growing organisation in the early stages of our development.

· We work to promote a culture where "respect, integrity, entrepreneurship and fun" are part of our common everyday life! Our DNA lives and breathes in how we communicate with our customers and colleagues.