Total 84,332 customer experience manager job vacancies in Singapore

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

Description:

Operations

• Responsible for the daily operations of retail outlet
• Monitor sales & manage inventory level to ensure adequate stock to maximize sales
• Responsible for the stock variance within his/her shop
• Assist in manpower planning
• Maintain high level of customer service standards
• Create a friendly and yet competitive sales environment to maximize sales output
• Ensure in-store display is carried out according to VM instruction or guideline

Staff Management

• Instruct and supervise staff in correct execution of all company operations
• Coach and counsel staff with regard to the standard set by the company
• Ensure that staff adheres to company's code of conduct & ensure fair practice at work

Requirements:

• GCE "O", "N" Level or ITE certificate
• 2 to 3 years of sales experience or customer service experience
• Willing to work on weekends and public holidays (6 days workweek)
• Excellent verbal communication and selling-up skills
• Strong orientation towards providing excellent customer service
• Team player

• To monitor inventory, estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.
• Develop and conduct sensory or product evaluation of fresh produce
• Monitor food preparation and methods
• Supervise portion and quality control of food
• Select and create successful menu items and assign prices based on cost analysis.
• Monitor revenues, expenses and take corrective action to achieve targets
• To keep track and order supplies such as tableware, cooking utensils etc.
• Arrange for maintenance and repair of equipment and other services when needed
• Optimize manpower with proper planning allocations
• Recruit, hire, and oversee training for staff
• Maintain the highest standard of service quality
• Resolve customer complaints about food quality or service in a professional manner
• Ensure cleanliness of restaurants at all times

Requirements

• Degree holder in any fields.
• Minimum 3 years experience in casual dining restaurant environment
• Excellent knowledge of F&B products and industry trends
• Exceptional leadership skills to lead, manage, train and motivate staff
• Fluent in English and possess good interpersonal skills
• Must be able to work 6 days shift work including weekends and Public holiday

Responsibilities

• Establishing business ties with corporate clients and understanding their technical needs.
• Deliver presentations to clients, produce technologically sound business proposals, design a strategy for estimating future sales, execute orders, guarantee customer satisfaction, and negotiate and close sales.
• Develop and keep up a high-level understanding of end-to-end IT offerings, including cloud, security technologies, IT applications, and infrastructure.
• Engage customers on all fronts to forge enduring client relationships.
• For long- and short-term revenue and profit growth, create sales opportunities.

Requirements

• At least five years' worth of relevant experience in IT corporate sales and management is required.
• Excellent leadership and management skills in IT infrastructure solutions.
• Technically savvy applicants from the IT sector would be preferred.
• Driven and strong performance in managing sales pipeline.
• Experience working in SI environment is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

Responsibilities

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Responsibilities:

• Supervise and ensure the effective functioning of restaurants.
• Develop and uphold streamlined operational processes, identifying and implementing enhancements as needed.
• Enhance cost-efficiency and maximize profits within the profit and loss statement.
• Create and monitor the operational budget for the restaurant.
• Guide and motivate the team to accomplish operational objectives, meet sales targets, and achieve profitability.
• Strategically plan and assess weekly staffing schedules to optimize resources and manage costs efficiently.
• Uphold high standards of food quality, hospitality, and restaurant cleanliness.
• Enforce sound administrative systems, including cashiering, petty cash, scheduling, payroll processing, invoices, delivery notes, and daily reconciliation.
• Provide training for new hires, ensuring they acquire the skills and knowledge required for success in their roles.
• Cultivate a positive and collaborative team environment.

Working Days: 5 days/ week

Requirements:

• Only Singaporeans may apply
• Minimum 4 years of managerial experience in F&B operations
• Effective leadership characterized by strong analytical abilities, excellent communication, and interpersonal skills.
• Able to work shifts/ weekends/ public holidays

Hey Rocket Pte. Ltd. (EA 21C0816)

Zhen Cheng (R22107904)

+65 8044 8840

• Leading a team of service engineers by supervising, guiding and motivating for smooth operations and effective collaboration to achieve team goals.
• Perform day to day management of the team in coordination, distribution and execution of scheduled and unscheduled works to ensure timely completion of maintenance activities.
• Support the daily activities to a team of service engineers in analytical troubleshooting of technical problems, on-site maintenance of equipment and attending to equipment abnormalities if necessary.
• Perform quality controls and ensure all contractual KPIs and requirements are met.
• Ensure staff are trained to be competent in performing their work.
• Review service reports and be prepared to address all variances. Submit monthly report to Department Manager.

Requirements

• Diploma/Degree in Electronics, Mechatronics or in a relevant field plus 5 years of experience in electronics or mechatronics working environment
• Experience in managing field support service activities
• Able to standby 24 by 7 in coordination of unscheduled works with service engineers
• Knowledge of organizational effectiveness and operations management
• Good communication skills
• Good team player and yet able to work independently.
• Valid Class 3 driving license would be advantageous.

Job description

Primary Objectives of Position

Manage information security operation to ensure the safe use of information systems and assets as well as protect information assets against cybersecurity threats.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Establish, implement, and maintain a sustainable information security framework that effectively addresses evolving and diverse cybersecurity threats.

• Perform risk assessments on IT systems, network and applications for vulnerabilities and implement security controls to reduce identified risks to an acceptable level.

• Perform information security audits to determine security violations and inefficiencies and recommend effective security controls.

• Hold management review and lessons learned meetings to help improve information security measures and incident handling process.

• Monitor security alerts/ logs from IT systems, network and applications against baselines and gather publicly available information to identify precursors or indicators of cybersecurity attacks.

• Contain and eradicate cybersecurity incident effectively to prevent recurrence and restore systems and recover normal operations as quickly as possible.

• Publish security advisories, conduct security workshops, and share lessons learned to improve users’ awareness regarding information security matters.

• Oversee information security investigations with internal team, funders, and local authorities and/ or 3rd party providers.

• Participate in various meetings and share compliance/ performance reports and audit findings to Management teams.

• Liaise with internal and external stakeholders in implementing information security related measures or projects.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Requirements

Minimum Education / Qualifications

• Degree in Information systems or equivalent.

Minimum Years of Relevant Experience

• 2 years’ experiences in setting up and managing information security operations.

Knowledge/Skills

• Experiences in ISO27001 ISMS, CIS, and/ or NIST frameworks.

• Experiences in managing threat, vulnerability and incident, and understanding in digital forensic investigation, tools, and processes.

• Knowledge in security protections, practices, or solutions like Firewall, IDS/ IPS, network segmentation, DLP, WAF, NAC, WiFi security, cryptography, endpoint protection, OWASP, etc.

• Certifications in CISA, CISM, CISSP and/ or PMP will be an advantage.

• Knowledgeable in Microsoft Office and other Windows and web applications.

Attributes (functional or leadership competencies)

• Meticulous and hands on.

• Excellent communication and written skills.

• Strong analytical and problem-solving skills.

• Team player with excellent interpersonal skills and multi-tasker.

• Customer-centric and proactive.

Job Description:

• Coordination with consultants for detailed design to comply with requirements of authorities.
• Liaise with in-house consultant /BIM team/interfacing contractors.
• Lead Engineering work and BIM development.
• Manage the design & submission process.
• Review subcontractor's technical submission, obtain clearance from client / S.O.

Requirements:

• This is a full time 2 years' contract role.
• Bachelor's degree in civil engineering, recognized by PEB board.
• Similar working experience in related filed with 10 years of design experience.
• Familiar with civil BIM development.
• Preferably experience in the development of water / wastewater treatment plant.
• Willing to work in west region of Singapore.

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

Job description:

• To provide quality customer-facing service
• To help with patient registration
• To assist patients with enquiries at the self-service kiosks
• Help patients schedule appointment
• Any other matters assigned by the operations manager/operations executive at the clinic, or head office operations team.

Job Requirement:

• Min N/O/A Level
• No experience needed, training provided!

Want to know more about the role? Just drop a WhatsApp to 97400284 (Venice)

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

or call 6736 3280 and ask for Venice Wong / Alvin Lee

EA Personnel: Alvin Lee Peck Keong (R1104781)

Company Registration No.: 99C4599

Job Duties and Responsibilities :

Reviews project specification and clarifies with commercial team

• Ensures project on schedule, meet the specification and within budget
• Leads internal and external communication meetings to ensure alignment
• Leads the Internal Kick-off Meeting to resolve all open issues and provides clarity to the Project Execution Plan (PEP)
• Raises CR during site execution and liaises with commercial team to ensure that clients are been billed accordingly
• Plans the manpower requirement with Operation Manager
• Leads and manages the Project Team, including the overseeing of all day-to-day project activities
• Accesses and substantiates sub-cons and vendors’ claim for progress payment
• Enforces materials and consumables control for projects
• Liaises with QA for site inspection activities
• Inspection of projects as required
• Attends project meeting with Clients and resolves project issues
• Ensures final documentation handover including Customer Satisfaction Form
• Ensures company performance against contractual commitments with customer and ensures customer satisfaction with projects of low to moderate complexity and risk.
• Proactively identifies dependencies between teams and ensures communications to align on project delivery criteria.

Requirements :

• Must possess atleast a ITE/Diploma
• Must be able to communicate in tamil and english
• Must have relevant working experience atleast for 3 years.
• Must be able to work in rotating shifts.
• 
  

Our client is a leading crytographic technology development firm in Singapore, providing design and development services to its partners and customers. We have the following vacancy for:

R&D Senior / ASIC Project Manager (Product Development)

Responsibilities:

• Manage ASIC/FPGA project lifecycle, from requirements, design, technical architecture, implementation, testing, acceptance, training and documentation.
• Maintain close monitoring of project progress and report potential risks and challenges in a timely manner with proposed course of actions.
• Determine and manage resources from start to finish with attention to budgetary limitations.
• Build and maintain relationships with external stakeholders.
• Oversee and/or prepare incoming and outgoing project documentation.
• Technical leadership of project team.
• Perform HDL coding, synthesis, verification, timing closure, tapeout for project.

Requirements

• A Bachelors or Masters Degree in Electrical/Electronics Engineering, Computer Engineering, or relevant fields.
• Minimum 5 years engineering experience in HDL coding, FPGA implementation and ASIC tapeout.
• Minimum 3 years of experience in project management or team lead in product development.
• Able to multi-task and manage various project elements simultaneously.
• Strong team leader and individual contributor.
• Good spoken and written communication skills in English.
• Singaporean only.

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Working Hours: 8:45 AM - 6 PM / 8:45 AM - 1 PM

Working Days: Monday - Friday / Saturday

Training will be provided.

This position has good career progression.

Job Description

• We have immediate vacancies for people who are passionate about front-line service.
• You will attend to customers’ savings/fixed deposit account transactions, safe deposit boxes, and other counter services.
• You are not required to work on Sundays or Night Banking.

Requirements:

• At least GCE 'O' level with Higher Nitec or candidates undergoing part-time diploma may apply.
• Good attitude with pleasant personality and a flair for customer service
• Required to work on Saturdays (half day). There will be one Saturday off per month.
• If you do not have relevant banking experience but have customer service and cashiering experience, you are welcome to apply for this position.
• Flexible to be transferred between branches.
• We also welcome you if you are customer service-oriented.

Interested candidates please call/ WhatsApp me at 8779 6100 or send your resume to [email protected]

Willie Goh(R2197853)

Swift Search Global Pte Ltd (EA 18C9495)

EA License No: 18C9495

Responsibilities

• Driving innovation and fostering collaboration.
• Gather requirements from clients on innovation / technology gaps for business growth opportunities.
• Reach out for innovation / technology / partners and link-up with clients.
• Translate business needs into technology needs.
• Curate technologies that can address upcoming trends.

Requirements

• Degree in Engineering or equivalent.
• Experienced in Innovation Ecosystem and IP Licensing.
• Minimum 5 years of experience in Innovation Technology Industry.
• Possess client-facing and R&D experience.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your updated resume.

EA License No: 13C6305
Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

● Begin the Relationship: As the first point of contact for future Enterprise clients, you will

enthusiastically explain CleverTap’s vision, pinpoint opportunities, and generate

interest. Through lead-generation activities and cold-calling, you will prospect, educate,

qualify, and develop sales-ready leads and opportunities.

● Customer and Industry Knowledge: Customers are at the heart of everything we do. As

the first point of contact for future Enterprise clients, you will be building rapport

through strategic outreach and a well-rounded customer and industry knowledge.

Researching customers’ business and staying informed on industry trends will be keys to

your success.

● Collaborate with Team Members: You will collaborate with your team and Sales

Executives to pursue opportunities, recommend appropriate follow-up actions, and

schedule qualified meetings. Communicating via Zoom and Slack is critical to

maintaining a high-level of collaboration and clear communication within the team.

● Growth and Development: Our team has an aversion to complacency. We are always

looking to improve both individually and as a team. Being open to and implementing

feedback will be a critical success factor in this role and at CleverTap. As you become

more comfortable in the role, you will help evolve our demand generation strategy and

tactics.

In the first week, expect to:

● Onboard and integrate into CleverTap.

● Learn CleverTap’s model, our value proposition, and our story.

● Work with cross-functional teams to understand how you can utilize our incredible

global team to build client relationships and drive success.

● Learn the breadth of CleverTap’s impact on the world’s largest companies.

● Grasp the importance of the BDR function to the success of CleverTap.

● Understand our sales method and our selling process to set you up for success.

In the first month, expect to:

● Set MBOs Monthly Business Objectives with your manager & determine your ideal

career path at CleverTap (whether sales executive, marketing, or other).

● Complete our personalized sales training program, complete with mock calls, cold calls,

and role-play scenarios.

● Learn how to use Saleforce.com CRM, as well as other SaaS outreach tools (Outreach,

Zoominfo, SalesNavigator).

● Be integrated into your pod and partnered with Enterprise Sales Executives and GTMs

per management’s directive and be ready to start targeting strategic accounts.

● Learn the process for outreach, including calling, emailing, and LinkedIn messaging.

Implement an outreach process and hit 1-month objectives.

● Learn how to analyze industry drivers, business problems, and target buyers.

In the first three months, expect to:

● Become fully ramped into the BDR team.

● Uncover new opportunities and target accounts that result in revenue-generating

engagements for CleverTap.

● Hit call/email quotas and fully ramped objectives.

● Become proficient in using our SaaS tools.

● Learn how to maintain excellent data integrity in Salesforce.com.

In the first six months, expect to:

● Continuously hit fully ramped quotas and objectives.

● Assist with training and onboarding new BDRs.

● Build new and existing client relationships, expand CleverTap’s partnership with new

and existing. accounts, and continue to execute account plans.

● Suggest, implement and experiment with new lead and demand generation activities.

In the first year, expect to:

● Have built a portfolio of net new accounts from the strategic account list.

● Become a mentor to new members of the team, helping them learn about CleverTap,

our model, and how proper business development practices can improve relationships

and increase revenue.

● Continue to expand your portfolio of accounts, accelerate growth in existing accounts,

and use the full suite of capabilities CleverTap has to offer.

● Hit 100% of personal target monthly critical metrics and be promoted to Senior.

● Set MBOs with the manager for promotion to a closing role.

Key Requirements:

● Experience: At least 3 years of B2B sales experience, preferable in a SaaS-based product

company.

● Linguistic Mandate: Proficiency/Expert in Arabic speaking

● Knowledgeable: Broad understanding of business challenges encountered by enterprise

clients.

● Critical thinking: Critically think through the challenges clients face to create new

opportunities.

● Perseverance: Be relentless and push towards your goal.

● Passion: A sense of enthusiasm and ambition to succeed in this role, as it can be difficult

if you hate rejection.

● Curiosity: A desire to understand people, their problems, their companies, and

industries.

● Conscientiousness: What we’re doing is not a simple SaaS sale, but discussions may get

technical. Understanding sophisticated issues and explaining them to clients is

important.

● Motivated: Be highly motivated and continuously strive for personal and professional

improvement.

● Resourceful: Think about target accounts as your own business - we want self-starters

who are passionate about hunting for new accounts, and who thrive with the freedom

and accountability of leading their portion of the business.

● Proactive: Understand our mission and do the work required to drive us to that goal,

through following a process and also being creative.

● Communication: Communication is the lifeblood of relationships both internal and

external to CleverTap. Reflect excellent communication in all forms, across a wide

variety of personality types, roles, and geographies.

● Team: Nothing we do is done in isolation. Success depends on your ability to work as a

team both within CleverTap and within your client accounts.

● Ownership: Exhibit ownership of accounts, successes, and failures.

● Problem Solver: We are a distributed company so life throws in minor challenges

beyond the primary problems this role is meant to solve. Must have the ability to take

those in stride and persist despite setbacks.

● Priorities: The nature of this role requires that you understand the priorities and

timelines associated with each of your accounts and execute appropriately with those in

mind.

● You don’t take yourself too seriously; you have a sense of humor and are comfortable

with sarcasm. This position does sit on our Sales teams, after all.

Measures of Success:

● Qualified leads

● Funnel size

● Conversion rates

Reporting Relationship:

● Reporting to: Director - BDR

● Direct Reports: None

Key Competencies:

● Functional: Mobile marketing expertise, Martech understanding, Result oriented

● Behavioral: Problem Solving, Consultative selling, Communication and presentation

skills, Negotiation Skills

Why join us?

● Be a part of a global growth-stage startup

● Work in a fast-paced, dynamic environment where your contribution matters

● You are passionate about technology and its impact on the high growth mobile

technology space

● Innovate at scale, with learning opportunities

What is working at CleverTap like?

● Work, performance, and results are real sources of happiness in addition to the fun of

working with and celebrating success with an exceptionally talented team

● Accountability and driving outcomes is the key to success

● Your career here is limited by you and nothing else

● Teamwork trumps individual success

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

RESPONSIBILITIES

Pre-Sales:

· Work closely with the sales team to understand client needs and objectives.

· Conduct product demonstrations and presentations to showcase the capabilities of 360F solutions.

· Develop and present customized proposals and solutions to meet client requirements.

· Act as a technical expert during the pre-sales process, addressing client queries and concerns.

Project Delivery:

· Serve as the main point of contact between the client and internal project teams.

· Lead the scoping, planning, and execution of client projects, ensuring timely and successful delivery.

· Collaborate with cross-functional teams to define project requirements and milestones.

· Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.

· Conduct regular project reviews and communicate updates to clients.

Client Relationship Management:

· Build and maintain strong relationships with clients, understanding their evolving needs and providing ongoing support.

· Act as a trusted advisor to clients, offering insights and recommendations for optimizing the use of 360F solutions.

Technical Expertise:

· Stay up-to-date with the latest advancements in financial technology and industry best practices.

· Provide technical guidance to clients and internal teams, ensuring alignment with industry standards and regulatory requirements.

YOUR SKILLS

· At least 5 years of relevant experience in a similar role.

· Bachelor's degree in a relevant field (e.g., Computer Science, Business, Finance).

· Proven experience in pre-sales, project management, and client-facing roles within the financial services or technology industry.

· Strong understanding of financial advisory services, fintech solutions, and industry trends.

· Excellent communication and presentation skills.

Job Description

• Industry/ Organization Type: F&B / Pastries
• Position Title: Marketing Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary Package: Salary up to $6,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee branding, marketing, and sales operations, including market research, promotions, and brand management.
• Participate in product planning and brand and service development, proposing innovative products, brands, and services that align with customer needs and competitive advantages.
• Work closely with suppliers, business associates, and management to develop and implement advertising and promotion initiatives.
• Analyze brand performance through research, providing insights and recommendations.
• Manage advertising expenditures within planned budgets.
• Create innovative campaigns for sales and brand enhancement.
• Identify opportunities to optimize revenue and market share.
• Plan sales methods and promotions to target customers.
• Conduct market research to inform strategies and initiatives.
• Develop advertising concepts across various media channels.
• Lead web and digital marketing strategies for user engagement.
• Manage overall digital marketing, including SEO and SEM.
• Generate compelling content for websites and social media.

APPLY NOW!!!

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in marketing roles, with a strong background in brand strategy, market research, and promotional campaign execution.
• Exceptional project management and multitasking skills, with a keen attention to details.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing techniques, including SEO, SEM, and social media platforms.
• Flexible to travel within Singapore.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-Year Contract (Convertible to Permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Transportation and storage
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.00 pm)
• Salary Package: Basic salary up to $3000 + OT + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of bin in process
• In charge of export process
• In charge of closing work orders and invoicing customer
• Maintain SOP/Work Instruction for customer service process
• Track and trace inventory movement
• Data processing and reporting related to operation decision
• Monitor Export process and make arrangement for warehouse export overtime for shipment when needed
• Answer any customer query
• Coordinate with inter-department for KPI
• Coordinate with Transport department for containers trucking for export activities.

APPLY NOW!!!

• Diploma in Logistics / Supply Chain Management or equivalent
• SAP & WMS knowledge is a plus
• Preferably with 1 year and above of relevant working experience
• Proficient in Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66042 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $4,500 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision-making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Banking/Insurance)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Twice Yearly Performance Bonus
• Duration: Permanent

Key Responsibilities

• Supervise the execution of audit engagements for financial services clients, with a focus on banking and capital markets, in compliance with relevant regulatory and professional standards.
• Ensure the timely and accurate completion of audit portfolios, managing budgets, resourcing strategies, billing, and collections.
• Oversee the management of audit portfolios, including monitoring progress against plans, timelines, and milestones.
• Drive the client experience by managing client relationships and accounts effectively.
• Build and manage a professional audit team, providing regular coaching and feedback for continuous performance enhancement.
• Engage the team to deliver value-added services to clients.
• Maintain a working knowledge of accounting literature, trends, and technical issues relevant to the financial services industry.
• Stay informed about industry trends to identify potential issues, risks, and best practices.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy, preferably with a professional qualification in CA (Singapore) or equivalent.
• Minimum 5 years of audit experience.
• Experience in auditing clients in banking and capital markets, payments, and/or fintech space preferred.
• Strong technical knowledge of risk management, compliance requirements, auditing standards, and accounting principles.
• Excellent project management and time management skills, with the ability to adapt quickly to changing demands.
• Excellent verbal and written communication skills, with the ability to work effectively across all organizational levels.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65909 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781