Total 82,316 Full-time customer experience manager job vacancies in Singapore

• Location: Both east & west
• 5 days work week
• Basic + allowances up to $6k+

Key Responsibilities

• Develop and execute sales strategies to achieve airfreight revenue targets.
• Identify and nurture new business opportunities in the airfreight market.
• Build and maintain strong relationships with clients, partners, and carriers.
• Provide customized airfreight solutions to meet customer requirements.
• Negotiate rates and contracts with clients and vendors.
• Monitor market trends to identify competitive opportunities.
• Collaborate with operations and customer service teams to ensure smooth service delivery.
• Prepare and present sales reports and forecasts to management.

Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field
• Strong network and knowledge of the airfreight market.
• Proven ability to achieve and exceed sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with strong problem-solving abilities.
• Proficient in MS Office and CRM systems

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Business Development Manager
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Build and nurture strong connections with clients, managing the pipeline from qualification to closing deals
• Identify and profile potential accounts to expand our client base, connecting with selected industries and businesses through personalised outreach
• Unearth new business opportunities and qualify them for further engagement
• Create compelling presentation materials and accurate quotations that impress our clients
• Work closely with project managers to ensure seamless execution of events and align client expectations
• Attend industry events and networking functions to promote our agency and explore new business opportunities
• Track and report on business development activities and sales metrics, using data to identify areas for improvement
• Stay updated on industry trends and innovations to keep our strategies fresh and competitive

APPLY NOW!!!

• Minimum Diploma/Degree in Business Administration, or relevant discipline
• Has 3-5 years of sales experience, with a bonus for experience in event agencies
• Excellent communication and presentation skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70655 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Plan, establish, communicate, and transmit sales objectives to your team or contractors by forecasting and developing annual sales quotas for territories

• Projecting expected sales volume and profit for existing and new products & markets

• Achieving and exceeding sales and profit targets, and reaching targets and goals set for assigned territories with your team

• Strategies, plan, execute, control, and review team project activities by developing field sales action plans for your team members or contractors.

• Manage your team or contractors by planning, scheduling, and assigning them all sales and marketing-related activities

• Recruit, select, orientate, train, counsel, discipline, monitor, and appraise your team on their job performance

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, carrying out own research and study, establishing personal networks, and participating in professional networks

• Establishing, maintaining, and expanding the customer base while servicing the needs of your existing customers

• Contribute to team effort by achieving other corporate targets and objectives

Job Requirements

A good bachelor's degree in Engineering or equivalent from a recognized university or relevant professional qualification.

At least 5 years experience, preferably in the construction or engineering services industry.

Proficiency in Microsoft Office applications (i.e. Word, Excel, and PowerPoint). Knowledge in Tableau or other data analytics tools (e.g. ACL, IDEA, Power Bl, etc) will be an advantage.

Good organizational and interpersonal skills with the ability to interact effectively with multi-disciplinary colleagues at all levels

Strong problem-solving and analytical skills with high attention to detail.

Ability to exercise objective judgment with strong logical and critical thinking skills.

Self-motivated team player with a continuous learning attitude, sharing knowledge and ideas within Internal Audit.

Positive work attitude, with a high level of commitment and initiative.

Good verbal and written business communications with strong report writing and presentation skills Ability to work independently with minimal supervision in a fast-paced and dynamic environment.

• Proactive and adaptable to changing priorities and different challenges

• Ability to maintain and ensure confidentiality

• Maintain a high level of integrity and professional standards

Job Responsibilities

· Develop and execute production plans and schedules aligned with the company's annual operating objectives.

· Oversee production conditions and standardization processes for FCBGA manufacturing.

· Ensure product quality and stability by reducing manufacturing variations and implementing quality improvements.

· Identify and implement process optimizations to enhance production quality and yield.

· Manage and optimize production process conditions and settings, including resin, laser, electrolytic copper plating, desmear/electroless plating, circuit formation, AOI, SR, contour processing, surface treatment, soldering, and inspection equipment.

· Lead productivity improvement activities, including standardization, work procedure revisions, and automation of process checks to address capacity constraints.

· Select and evaluate materials used in production, as well as set up and assess process and inspection equipment.

· Implement changes to production processes as needed.

· Standardize technical and work standards, including FMEA and control plans.

· Drive cost reduction initiatives and validate and implement roadmaps for design rules and new materials.

· Respond to technical meetings with customers to address and resolve issues.

Job Requirements

Professional Qualifications:

· Bachelor’s degree from an accredited college or university, or equivalent qualifications and experience.

· At least 5 years of experience in semiconductor process or production technical roles.

Specialized Knowledge & Skills:

· Knowledge of semiconductors and understanding of customer requirements.

· Basic understanding of chemistry, electrical systems, and machinery.

· Experience in quality and productivity activities on production lines is desirable.

· Familiarity with measurement, analysis, and reliability assessment tools is preferred.

· Basic knowledge of substrate manufacturing processes is desirable.

· Ability to address and resolve problems of moderate to complex difficulty.

Competencies:

· Capability to work meticulously and accurately with zero errors.

· Ability to comprehend and respond to customer needs effectively.

· Skill in planning and executing projects with strong project management capabilities.

· Proficiency in influencing others regarding company policies, practices, and processes.

Attributes:

· Strong interpersonal and communication skills for effective collaboration and influence with various stakeholders.

· Ability to work comfortably with a global perspective and interact with people from diverse cultural backgrounds.

· Alignment with core values such as integrity, passion, proactivity, and creativity.

Job Description

The Strategy Manager conducts research and analysis in their areas of responsibility to understand the market situation, its’ competitive landscape, customer needs, and UPS capabilities. He/She develops an understanding of UPS offerings and capabilities and external factors which impact UPS strategies. The Strategy Manager conducts detailed MCCU (Market, Competitor, Customer, and UPS) assessments. In addition to the business unit(s) and/or functional strategies, he/she supports the monitoring of key strategic initiatives. He/She supports Healthcare initiative(s) in globally.

Job Responsibilities

• Research UPS’s internal offerings and capabilities and their position relative to key competitors in the respective markets to identify strengths and weaknesses
• Assesses the primary external factors and how they will affect UPS’s ability to reach designated goals.
• Analyzes and forecasts future key competitor actions to understand future competitive challenges
• Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end
• Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources
• Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact
• Designs and implements communication plans to ensure those affected by projects are informed and updated
• Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.

Job Requirements

• Possess at least a Degree in Marketing, Strategy or relevant fields
• Possess at least 6-7 years in related strategic marketing roles
• Demonstrate strong interpersonal and relationship management skills & ability to work with cross-functional teams
• Comfortable with travel for work (where required)
• Self-starter; able to work independently with minimal supervision
• Possess 2 years or more prior industry experience in Supply Chain, Healthcare or Healthcare Transportation preferred

Role & Responsibilities:

You are a key financial leader within an organization responsible for overseeing and strategically managing the company's financial operations to ensure its financial health and success. You will act as a bridge between financial data and business decision-making, providing insights and recommendations to guide the company's strategic direction. You will be the bridge between several business units under the Far East Flora Group, working closely with the Chief Financial Officer to enhance the work processes and improve productivity for all the BU’s accounting department.

Duties and Responsibilities:

1. Financial Planning & Analysis:

• Lead the development and management of annual budgets and forecasts, collaborating with various departments to ensure alignment with strategic goals.
• Conduct in-depth financial analysis, identifying trends, risks, and opportunities, and present findings to senior management.
• Evaluate potential investments, acquisitions, and projects, providing comprehensive financial assessments to guide decision-making.

2. Financial Operations & Reporting:

• Oversee the day-to-day financial operations of the company, ensuring efficient and accurate processing of transactions.
• Manage cash flow and working capital to ensure financial stability and optimize liquidity.
• Prepare and present accurate and timely financial reports to internal and external stakeholders, including management, investors, and regulatory bodies.
• Ensure compliance with Singapore Financial Reporting Standards (SFRS), tax regulations, and other relevant financial regulations.

3. Strategic Financial Management:

• Work closely with senior management to develop and implement financial strategies to support the company's growth and profitability objectives.
• Identify and pursue opportunities for cost reduction, profit optimization, and operational efficiency.
• Assess and manage financial risks facing the company, including foreign exchange and interest rate risks.
• Evaluate potential funding sources and capital structure options to support the company's growth initiatives.

4. Leadership & Team Management:

• Lead, mentor, and develop a high-performing finance team, fostering a culture of collaboration, continuous improvement, and professional development.
• Collaborate effectively with other departments to ensure alignment with financial goals and strategies.

Personality traits:

1. Communication and Interpersonal Skills:

• Good communication, listening and presentation skills.
• Possess good interpersonal skills.
• Comfortable in talking to people

2. Independence and Collaboration:

• Able to work independently and work well with others.

3. Motivation and Results Orientation:

• Self-motivated and results oriented.

Expertise:

1. Educational Background:

• Degree or Diploma (with experience) in Accounting, Finance or a related discipline.

2. Analytical and Problem-Solving Skills:

• Strong analytical skills, meticulous, and a good problem-solver.

3. Technical skills:

• Proficient in Microsoft Excel as well as Microsoft Dynamics Business Central.

4. Adaptability and Time Management:

• Able to multitask.
• Able to work in a fast-paced environment

5. Adherence to Processes:

• Good in following procedures and workflows

Job Responsibilities include, but are not limited to:

• Identify prospects and develop sales strategies to secure new business
• Analyze local market to identify sales opportunities, prospective companies and associated partnerships
• Develop pricing and business development strategies
• Prepare proposals and sales presentations
• Dedicated to a group of clientele companies
• Effective at written and verbal communication in Chinese
• Possess critical thinking skills and sound business judgment
• Familiarity with China Business environment will be added advantage

We are looking for an independent and responsible individual to join us as our Talent Manager. We are looking for a highly adaptable person who has good interpersonal skills to build rapport and connect with influencers all over the world. The talent manager will serve as a liaison between the talent management department and other departments, answering their questions and relaying needs from one to the other for business collaboration.

Responsibilities:

• Discover and source new talent for company initiatives or recruitment efforts in global markets
• Research and provide talent suggestions from hosts to esports athletes to digital influencers and other experts to support objectives.
• Assist production by identifying talent, content themes, locations, trends, and popular gaming events to produce the featured content.
• Draft/ negotiate talent contracts, coordinating with team members, talent representation and brands.
• Have strong and applicable interest in pop culture and knowledge of the esports/gaming landscape across all categories.
• Facilitate and coordinate various detail-oriented talent needs; prioritize and manage high volume of work.
• Establish long-term/ trusted relationships with talents/ influencers/ agencies.
• Support talents/ influencers/ agencies to improve their content performance and reputation.
• Ongoing review of talent process and practices with an eye toward enhancing profitability and improving effectiveness
• Ensure that the team is hitting monthly goals and be proactive when goals are in jeopardy by strategizing and implementing solutions.

Qualifications:

• Proficient in English and Chinese - other languages are a plus
• Ability to work across multiple timezones
• Minimum 2 years’ experience in Talent Development and Management
• Strong communication skills - phone, email, text message, and in person
• Solid interpersonal skills with the ability to work with a wide range of personality types.
• Team player
• Must be commercially astute and able to work in a fast-paced, fluid environment.
• Established strong relationships within the influencer industry.
• Ability to work collaboratively on cross-functional teams.
• Proven ability to identify relevant influencers and conduct effective outreach.
• Strong project management skills with attention to detail
• Oversee quality control and assurance of deliverables

Job Description:

The candidate needs to drive sales independently, proactively seek new clients (including green-field sales territories) and thrive in a fast-paced and dynamic sales environment.

Key responsibilities:

• Pursue New Clients/Client Relationship Management: Nurture and maintain strong relationships with key clients, partners, and stakeholders, ensuring exceptional customer service and fostering long-term partnerships built on trust and mutual success.
• Market Penetration and Expansion: Drive market penetration by identifying and capitalizing on new business opportunities, establishing strategic partnerships, and expanding Bitdeer's presence across key market segments.
• Revenue Generation and Business Development: Set and achieve ambitious revenue targets and business development goals, leveraging Bitdeer's innovative solutions and network to diversify revenue streams and maximize market potential.
• Strategic Planning and Execution: Drive the development and implementation of comprehensive sales strategies tailored to different market segments, identifying market trends, opportunities, and challenges to drive sustainable growth.
• Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, product development, and customer support, to align strategies, streamline processes, and drive collective efforts toward achieving organizational objectives.

How you can stand out

• Bachelor's degree or above, or equivalent experience in Business Administration, Marketing, or related field. Relevant industry certifications or specialized training will also be considered.
• Knowledge of blockchain and digital currency industry is preferred.
• Experience with working in international companies is preferred..
• Preferred Hard Skills/Project Experience:
  • Proven track record of success in sales/business development roles within the blockchain or high-tech industry.

Preferred Soft Skills:

• Ability to thrive in a fast-paced, dynamic environment and to work with diverse teams effectively.
• Excellent communication, negotiation, and interpersonal skills.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and an exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• ·Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Good commitment to work schedules.
• Adhere to professional standards of behavior & conduct in dealing with customers & colleagues.
• Co-operate and work effectively with other Departments and team members to achieve objectives.
• Complies with brand grooming guidelines and maintain good standard consistently to portray a professional image
• Ready to undertake additional showroom related tasks where necessary.

Requirement

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience/knowledge in home renovation or material supply processes would be an advantage.
• Bi-lingual in English and Mandarin with good communication skill.
• Self-motivated, cheerful and outgoing personality with above-average EQ.
• Resourceful in tackling different situations.
• Ability to think creatively and work independently.
• Available to work on every Sat, Sun & PH (10am – 5pm)
• Work in central area.
• Only for Singaporean/PR.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

Position: Customer Service Specialist (6-Month Contract)

Company: Scientific Company
Location: Science Park
Working Hours: 9:00 AM - 6:00 PM (Monday to Friday)
Employment Period: 2 Jan 2025 – 30 Jun 2025
Salary Range: Up to $3,600 per month

Job Details

Key Responsibilities:

• Process a high volume of part orders and service requests accurately and efficiently.
• Coordinate part location and pricing while managing cost and revenue accounts.
• Collaborate with engineers and inventory management teams to fulfill customer needs promptly.
• Accurately calculate pricing for part orders and returns, considering factors like foreign currency rates, customer contracts, and discounts.
• Ensure correct cost and revenue allocation for parts, labor, and expenses, requiring familiarity with COGS accounts, service types, and areas.
• Determine shipping methods based on part specifications, customer contracts, and issue severity.
• Liaise with Accounts Receivable to resolve billing issues.
• Maintain professionalism and excellent working relationships with colleagues and customers.
• Support team-building activities and participate in process improvement initiatives.
• Handle ad-hoc tasks as assigned by supervisors.

Requirements:

• Experience: 2-3 years in sales support or order processing/fulfillment roles.
• Skills: Strong communication, attention to detail, and customer service abilities.
• Availability: Must be able to start on 2 Jan 2025 (no earlier or later).

To Apply:
Email your resume to:

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Location: Macpherson

Working days/hours:

Mon - Fri : 8.30am-5pm

Sat : 8.30am-1.00pm

Job Description:

* Provide immediate response to client’s enquiries and concerns over the phone

* Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

* Resolve discrepancies in reports by consulting with other staff

* Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

* Pursue referenced test result to satisfy client needs and requests

* Print, prepare and distribute patient reports for delivery

* Perform data entry role when scheduled/assigned

* Assist with other database building activities when necessary

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Customer Service Executive

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls, willing to answer occasional calls off usual working hours with allowance

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Meet personal/customer service team call-handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers

• Location: Pioneer

• Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
• Supports the order to cash process with excellence in order processing.
• Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
• Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
• Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
• Completes registering / filing / archiving of customer service-related documentation.
• Assures cooperation between customer service regarding administration of customers’ orders.
• Providing ad-hoc general administrative support when assigned.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job scope and responsibilities

• Act as liaison between customers and nannies to ensure a smooth deployment
• Follow up with customers on their experience with our nannies
• Managing schedule of different customers and nannies
• Answering customer queries on our products and services
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Administrative tasks related to customer’s job requirements
• Maintaining a positive, empathetic, and professional attitude toward customers at all times

Requirements

• Our nannies are mostly mandarin speaking
• Diplomas, general education degree or equivalent
• 2 years of working experience in Customer Service-related roles
• Ability to stay calm when customers are stressed or upset

How to Apply:

Interested candidates should submit your resume and a cover letter detailing your relevant experience and motivation for applying to [email protected] or WhatsApp 98620979

Customer Service Executive

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities