Total 81,358 Full-time customer experience manager job vacancies in Singapore

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

The Account Manager position, based in our Singapore office, is tailored for an experienced professional with over 3 years of experience in integrated marketing communications, creative, media, or digital agencies, with a focus on the Asia region. This role involves managing client projects from start to finish, fostering client relationships, and identifying new business opportunities. The ideal candidate will have direct experience in the healthcare or pharmaceutical industry, particularly within a regulated environment. Key responsibilities include client communication, strategic leadership in pitches, managing budgets, and coaching internal teams. Proficiency in digital marketing and a high service orientation are essential, along with the ability to work autonomously and report directly to the Managing Director.

Key duties will be

Client/Account Management:

• Serve as the agency lead for multiple clients, managing healthcare-related projects from conception to completion.
• Provide regular updates to clients on project progress while ensuring open and effective communication at all times.
• Build and nurture long-term client relationships, demonstrating a high level of service orientation.
• Actively identify new business opportunities, cross-sell products and services, and support revenue growth for both clients and the agency.
• Ensure project timelines are met and manage concurrent projects within the healthcare and pharmaceutical sectors.
• Represent the agency at healthcare networking events and industry forums.
• Work autonomously and proactively with a focus on agency-client collaboration, reporting to the Managing Director.

Strategy/Creative Leadership:

• Play an active role in agency pitches and RFPs, delivering strategic insights that align with client expectations.
• Translate client briefs into actionable plans for internal teams (creative, project management) within the agency.
• Collaborate with agency creative leaders to ensure high-quality deliverables that meet client standards and expectations.

Project & People Management:

• Monitor KPIs related to client accounts, including opportunity pipelines, invoicing, and revenue growth.
• Manage project budgets and margins, ensuring that financial targets are met.
• Oversee project timelines and ensure alignment with agency goals.

Job Requirements

General Requirements:

• Educational Background: A bachelor’s degree in healthcare or pharmaceutical-related fields is preferred. Advanced degrees in medical marketing or related disciplines are highly desirable.
• Experience: Minimum of 3 years of agency experience, particularly within integrated marketing communications (IMC), creative, media, or digital agencies.
• Work Authorization: Must be authorized to work in Singapore long-term.

Preferred Experience:

• Healthcare Industry: Experience managing healthcare or pharmaceutical accounts, especially in regulated environments.
• Agency Experience: Proven track record of managing client accounts within an agency, including handling multi-channel engagement strategies.

Required Skills:

• Digital Proficiency: Strong understanding of digital marketing regulations in the healthcare industry.
• Scientific Knowledge: Familiarity with scientific journals or healthcare content is a plus.
• Client Relationship Management: Ability to build and maintain long-term partnerships within an agency setting.
• Problem-Solving: Proven ability to adapt, solve problems, and offer strategic recommendations to clients.

Job Description & Requirements

Minimum 20 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer, and at least 10 years of experience in managing construction teams for major civil projects of similar scale and complexity as below.

1. MRT project with D-wall and Top-down underground station in Singapore or overseas

2. Experience in Singapore’s civil project with a minimum contract value of $950 million

3. Minimum 3 years continuative experience in major civil project

4. Experience in planning, managing and overseeing LTA’s civil projects

5. Experience in planning and managing massive traffic & utility diversions in urban area.

* Candidates who are willing to commit their involvement in the assigned project until the successful completion of project would be an advantage.

* Interested applicants are required to submit their detailed CV and state their current and expected salary.

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Descriptions:

• Overall responsible and in-charge building & construction project
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 15 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

The General Manager serves as the primary support to the CEO, providing leadership and operational management to ensure the successful implementation of the organization's strategic goals and objectives. This role is responsible for assisting in the overall execution of Pergas’ mission, acting as a key liaison between the CEO, management team and staff, and ensuring effective communication and coordination across all departments. The General Manager also steps in to lead the organization in the CEO's absence, ensuring continuity, stability, and alignment with Pergas’ values and long-term vision.

Main Duties

• Assist the CEO in implementing and facilitating Pergas' strategic goals and objectives as set out by the annual and long-term strategic plans.
• Work closely with the CEO to support the MTP's governance functions, providing guidance, advising, and maintaining effective communication between Council members and staff.
• Provide leadership to staff and support in shaping the organization’s direction in alignment with Pergas’ philosophy, mission, strategy, and annual goals.
• Act as the primary supervisory authority, directly overseeing Community Services (CRADLE, Islamic Education) and Corporate Communications & Services (Human Resources, Finance, Governance, Marketing Communications, etc.) departments to ensure seamless operations.
• Assist in managing fund planning and implementation, including identifying potential funding opportunities, resource requirements, and strategies to enhance Pergas' income.
• Support the CEO in maintaining strong relationships with Pergas’ subsidiaries, develop a network of contact persons with local and international organizations and act as a representative in the CEO's stead when required at industry conferences, events, and public forums.
• Oversee day-to-day operations, ensuring that strategic plans are executed effectively, and provide guidance to various departments to ensure organizational efficiency.

Education & Experience

• Bachelor's Degree in any discipline
• At least 8 years of experience in senior leadership roles, supporting executive-level management and driving strategic goals.
• Proven experience in developing and implementing strategic plans across diverse business functions.
• Strong ability to lead and inspire teams, fostering innovation and collaboration.
• Excellent analytical, organizational, communication, and public speaking skills.
• Familiar with the expectations of a Volunteer Welfare Organization

Profile

• Experienced leader with a strong strategic mindset and executive-level collaboration skills.
• Deep understanding of diverse business functions (Marketing, Finance, Corporate Governance, HR).
• Adaptable and capable of managing multiple priorities in a dynamic environment.
• Demonstrated ability to lead and inspire teams, acting as a trusted second-in-command.
• Results oriented, self-motivated and dependable
• Attentive and proactive
• Honest and trustworthy
• Flexible and open-minded
• Able to converse fluently in both English and Malay

Skills Required

• Strong organizational and leadership skills
• Decision-making and problem-solving abilities
• Excellent networking skills with high emotional intelligence
• Strong verbal, written, and interpersonal communication skills
• Ability to multitask effectively
• Strategic thinking and planning skills
• Financial management expertise
• Adaptability to changing environments
• Strong analytical skills
• Proficiency in project management

Internal / External Contact

External - Sector partners, Regulators, Overseas Delegates

Internal - Board members, Staff members, Asatizah, Donors, Volunteers

HRS Pte Ltd are recruiting for a responsible, experienced person to work with our hotel and serviced apartment clients. The role includes, recruiting, interviewing, liason between supplier and hotel management. Importantly the role will also include assisting with the daily cleaning when there are staffing issues.

The role will include working weekends and some public holidays.

Responsibilities

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirements:

• At least 1 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Roles & Responsibilities

Job Description:

• Responsible for the development, implementation and effectiveness of the Health & Safety policy, Safety procedures and practices in relation to Company premises, carrying out regular audits and monitoring activities Organization-wide Responsible for the provision and dissemination of Health & Safety, advice on information include current safety legislation to the stakeholders
• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Oversee and review all accident investigations and preparing statistics to assist in monitoring health and safety performance Manage and execute WSH programme initiatives Lead and coach site safety team to facilitate continual improvement of quality of safety team
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.
• Oversee and manage the safety department
• Drive WSH Awards initiatives and submissions

Requirement:

• Only Singaporean / PR will be considered for this position
• Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 8 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsible for overseeing the efficient running and profitability of restaurants and managing their staff

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

Administration and Reporting

· Prepare and present staff/ sales reports

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Participate in hands-on job rotational training with a 1-to-1 mentorship support
• Understand each department’s (e.g., HR, Operations, Marketing, Management) daily processes and goals
• Provide administrative support to managers and teams
• Participate in company’s strategic planning
• Help managers in evaluating performance (e.g., writing reports, analyzing data)
• Keep track of business revenue
• Research ways to increase profitability and lower risk
• Take ownership of assigned tasks and contribute ideas for process improvement and innovation
• Maintain accurate records and documentation related to training activities, projects, and other responsibilities

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work effectively in a team environment and collaborate with colleagues from diverse backgrounds
• Analytical mindset with the ability to solve problems and make informed decisions
• Eagerness to learn and develop new skills, with a proactive and positive attitude
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Plan and execute a variety of events, such as conferences, seminars, product launches, corporate meetings, and social events
• Create detailed event plans, including timelines, budgets, staffing needs, and logistical requirements
• Source, negotiate with, and manage relationships with vendors, including venues, caterers, decorators, AV technicians, and entertainment providers
• Monitor expenses, manage invoices, and reconcile post-event financials to stay within the allocated budget
• Collaborate with the marketing team to promote events through digital channels, social media, email campaigns, and other media
• Manage on-site event operations, including registration, catering, technical setups, and attendee management
• Coordinate and brief event staff, volunteers, and service providers to ensure smooth execution
• Liaise with clients and stakeholders to ensure their needs and expectations are met throughout the planning and execution phases
• Conduct post-event evaluations to assess event success, gather feedback, and identify areas for improvement

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong project management skills and ability to manage multiple events simultaneously
• Ability to work well under pressure and solve problems on the spot
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a well-organized and efficient Office Administrator to manage the day-to-day administrative operations of our office. If you thrive in a fast-paced environment and enjoy being the backbone of the office, this role is perfect for you.

Key Responsibilities:

• Manage day-to-day administrative tasks such as answering phones, scheduling meetings, and organizing office supplies
• Oversee the maintenance of office facilities and equipment, ensuring a clean and productive work environment
• Handle incoming and outgoing correspondence, including emails, letters, and packages
• Assist with organizing company events, meetings, and workshops, ensuring smooth coordination
• Prepare and maintain documents, reports, and presentations for management and staff
• Manage office calendars and appointments, ensuring efficient scheduling and time management
• Serve as the first point of contact for office visitors, directing them appropriately and answering general inquiries
• Support HR and other departments with administrative tasks, including filing, data entry, and employee onboarding

Requirements:

• Minimum Diploma and above
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software
• Excellent organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and prioritize tasks effectively
• Fresh graduates are welcome to apply

Why You Will Gain:

• A vital role in ensuring the smooth running of office operations
• Opportunities to collaborate with multiple departments and contribute to company success
• A dynamic and supportive work environment with growth potential

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Are you a passionate storyteller with an eye for design and a knack for innovation? We are looking for a Creative Executive to join our dynamic team and lead the development of unique, engaging content across various platforms. If you are brimming with fresh ideas and eager to bring them to life, this is the role for you!

Key Responsibilities:

• Develop and execute creative concepts for campaigns, digital content, and marketing materials
• Collaborate with marketing, sales, and product teams to align creative output with brand objectives
• Design, create, and manage visuals and multimedia content for social media, websites, and other platforms
• Participate in brainstorming sessions to generate innovative ideas for branding and advertising strategies
• Manage the entire creative process from conceptualization to delivery, ensuring timelines and quality standards are met
• Stay updated with industry trends and competitor activities to inspire fresh ideas and maintain a competitive edge
• Review and refine content, ensuring a consistent brand voice and visual identity across all channels
• Coordinate with external vendors, photographers, and videographers when necessary
• Support the marketing team in event planning and promotional campaigns with creative input

Requirements:

• Minimum Diploma and above
• Proficiency in graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, etc.)
• Strong understanding of digital marketing and multimedia content creation
• Excellent communication skills, with the ability to present ideas and creative concepts clearly
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Fresh graduates are welcome to apply

Why You Will Gain:

• A dynamic work environment that encourages creativity and innovation
• The opportunity to shape the brand’s identity and influence its voice
• A platform to showcase your creative ideas and see them come to life across multiple channels

EA Reg. Number: R21100629

EA License Number: 22C1278

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Position Summary

To plan and execute the sales and promotions and help in the planning of marketing strategies and policies under your supervision.

Primary Responsibilities

• To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To verify and approve void checks.
• To develop and implement training program for all staff working under his scope of responsibility.
• To supervise and implement standard of service so as to maintain higher possible standard and quality.
• To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.
• Previous Experience: Prior Restaurant and Management Experience.
• To participate in market survey on competitors.
• Able to work in a high-temperature kitchen for an extended period of time.
• Able to work nights, weekends, and holidays.
• Able to use touch-sensitive POS System.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast paced environment.

ABOUT THE COMPANY

Keystone Investors is a leading asset management firm that helps clients realise their investment goals. To achieve excellence, we have created a world-class team and a unique culture that harnesses human capital and deep insights.

ABOUT THE ROLE

Keystone Investors is looking for a Singapore-based IT Manager to join our growing team. The candidate will be focused on providing high quality IT support and analysis for Keystone’s core technology infrastructure. This role will be based full-time in Keystone’s Singapore office.

Job Duties:

• Provide onsite and remote technical support to Keystone’s team members in Singapore and globally. Including cloud support, on-premise infrastructure support, network device support, and custom application support.
• Create documentation and knowledge-base articles for common support requests and resolutions.
• Act as the primary point of contact for and manage Keystone’s technology vendors.
• Manage the IT hardware and IT software inventory.
• Review hardware and software procurement quotes and invoices.
• Review relevant regulatory IT requirements and checklists (e.g. MAS), and provide feedback to stakeholders

Required Skills and Qualifications:

• -3+ years of onsite IT support experience.
• 1+ years of IT support experience at a hedge fund or other buyside financial institution.
• Professional and helpful attitude at all times.
• Strong vendor relationship management skills.
• Strong understanding of general IT support including using various methods of remote support.
• Experience with on premise and cloud infrastructure.
• Experience with Microsoft M365.
• Experience with MacOS and Windows OS.
• Experience with AWS and Microsoft Azure.
• Experience supporting Bloomberg.
• Experience supporting trading systems (OMS, PMS, EMS).
• Good understanding of networking technologies.
• Proven ability to function in a self-directed environment.
• Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success.
• Innovative thinker who is positive, proactive and readily embraces change.
• Strong written and verbal English communication skills.
• Willing to occasionally work outside standard business hours when required.
• Singapore Citizen or Permanent Resident.

Preferred Skills and Qualifications:

• Bachelor’s Degree in Computer Science, Engineering, or related discipline.
• MS900 or higher Microsoft cloud certification.
• ITIL Certified.
• Web development, python, and/or scripting/automation experience.

Work Location

10 Collyer Quay

#24-06/07 Ocean Financial Centre

Singapore 049315

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Upskills is a global consulting firm with a particular focus on IT solutions for financial organizations and Capital Market industry. We provide expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe regions. With a strong front to back expertise of the cash, securities and derivatives markets, coupled with an in-depth knowledge of financial markets technologies.

We are seeking a highly motivated Project Manager to participate in a client-servicing role to drive one of our client’s system implementations with the following responsibilities:

• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Estimate project resources, identify project dependencies, plan and schedule project timelines / milestones to develop full-scale project plan.
• Project manage the full ‘life cycle’ of the implementation from scoping to testing.
• Management of a project team members “from business and IT" as well as external partners such as software vendors.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Develop and deliver progress reports, proposals and system specifications documentation, and presentations to the Project Steering Committee.
• Determine the frequency and content of status reports from various project streams, track project activities, and troubleshoot problem areas.
• Contribute to the setup of the capability-based project management (methodology, templates, best practices).

Requirements

• At least 5 years experience in Capital Market with Project Management expertise (minimum of 3 years in similar areas).
• Experience in driving the implementation of Treasury/Capital Markets software (preferred) or complex banking software.
• Good understanding and experience in software development cycle.
• Proven ability to lead large/complex cross-functional teams and drive results through task coordination, handoffs and overall delivery of solution.
• Experience in leading large projects with formal management techniques (Work plans, status reporting, issue and risk management etc.).
• Project Management Professional (PMP)/ PRINCE II certification is a plus.
• Comfortable challenging ideas and working with disparate groups to bring about consensus. Experienced negotiator and skilled in conflict resolution.
• Excellent oral and written communication skills to interact with all levels in the organization, including senior management.
• Strong decision-making and analysis skills.

What we're looking for

We are seeking for Deployment Manager who is responsible for the deployment of LR OneOcean and partner products to end users globally. These software deployments may be supporting a new business win or upgrading current customers to our latest software version.

What we offer you

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• A Full time permanent role.

The Role :

• Deployment Managers are a key cog in the revenue generation engine of LR OneOcean, helping to realise new revenue as quickly as possible. They support account retention through helping customers negotiate their first interaction with the product, also supporting adoption and advocacy through each and every customer touch point they have.
• Through solid technical knowledge and the ability to understand customer requirements, they help advise customers on what will make each deployment a success and build project plans to deliver this. They leave the customer with functional software and trained staff.
• They work cross functionally with sales, support and development to put the customer first and guarantee their success.
• The Deployment Manager is responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. A breakdown of those responsibilities is as follows;

Deployment

• Support with pre-sales activity as required to ensure the sale is optimised for deployment.
• Own each deployment project through all phases of scoping, requirements capture, planning, reporting and successful execution.
• Validate the handover data, ensuring that all details required from Sales are present and correct before the onboarding process starts
• Be the point of contact between LR OneOcean and the end user (ship-based stakeholders) during deployments.
• Support communication between LR OneOcean and the customer (office-based stakeholders) during deployments. Support the addition of subscriptions into the internal business system.
• Manage input required from 3rd party providers (e.g. Marlink or Inmarsat).
• Set up project governance and provide clarity and ownership of deployment reporting, ensure all stakeholders have easy access to updates and status.
• To ensure that any physical goods required for a software deployment are delivered in a timely manner, and if necessary, coordinated with any outfit management / physical product supply
• To assist the vessel where necessary in the installation of any hardware / software.
• Customer training is required for deployment of LR OneOcean products and Services to ensure that this is efficient through use of technology.
• Work with the Support Team in managing any technical issues that may arise during installation and commissioning.
• Confirm with customer that all services are working and that the end user understands the essential basics of managing the subscribed services.

Post deployment

• Monitor the performance of key customer software, ensuring the deployed set up remains in optimal condition and act as a point of escalation for technical representatives of the customer.
• Support customers with the deployment of upgrades.

Knowledge Management

• Be an active member of the Deployment Knowledge Base, regionally and globally, helping to make the deployment process as efficient as possible.

Other

• Support product development activity, to ensure the product is optimised for deployment.
• Conduct CSAT surveys during listening points in the deployment and post deployment journey, to ensure customer satisfaction levels remain high.
• Support new releases with deployment testing.
• Provide cover for holidays for cluster / non-cluster roles.
• Travel within the APAC and overseas may be required and is considered an occasional feature of this role. Requests could be made at short notice.
• Provide out of hours support / assistance in emergency or time sensitive situations (either in on call or shift pattern).
• Any other task determined necessary by line management.

What you bring

1. Diploma or Bachelor’s degree in Maritime Navigation or Mechanical Engineering or equivalent and/or Chartered/Professional qualification and a member of a relevant professional institution.
2. Relevant experience in the Deployment Manager and responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. Deployment software installation, troubleshooting.
3. Proficiency in the English and Mandarin Chinese Language commensurate with the work and to demonstrate effective interpersonal skills.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible.
• Communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• At least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disabilityconfident

Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy. The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, o land and in the air - for the benefit of the public and the environment (Group entities).

Position Summary:

• Drive sales and profitability of the Brand and the stores for assigned area(s) and/or brands and manage sales, marketing and operations functions. You will be responsible for total brand management including P&L and to achieve brand business goals.
• Maintain strong relationship with Brand principal and other key stakeholders.
• Drive retail excellence in line with the Brand and Valiram standards.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.

Roles & Responsibilities:

Optimise the sales, profits and other retail performance criteria

• Strategise and implement brand communication needs in keeping with the integrity of the brand and regional appeal.
• Plan and maximise sales and profit contribution of the Brand.
• Develop annual business plan to reflect brand positioning, negotiate key aspects of the planned delivery with the brand principal.
• Achieve business plan profit.
• Direct Operations/ Store Manager on managerial and operational aspects of the store with adherence and compliance to the retail operations standard.
• Driving associate behaviour and productivity.
• Partner with Merchandising to maintain brand profitability by managing full price and mark down sales, intake margins, levels of mark down activity and terminal stock.
• Lead localised pricing strategy and competitor insights and implement appropriate change to maximise sales and increase local market share.
• Reports and statistic compilations in relation to brand performance and share product performance and insight with HOD.
• Managing and maintaining a positive working relationship with the brand principal

Marketing

• Plan, direct and implement appropriate localised marketing activities/events/promotions for positive brand building and in driving sales.
• Partner with Brand principal/HOD to develop seasonal marketing and social media strategies.
• Provide insights to Valiram and the Brand, to better understand market trends and dynamics.
• Support the CRM and increase existing base of VIP customers.

Others

• Partner with Merchandising to place appropriate orders, optimise inventory and oversee in inventory integrity.
• Partner with Visual Merchandising in upholding of VM standard to ensure store environment is enticing, effective and in line with Brand Guidelines.
• To uphold and improve staff morale leading to a positive and dynamic working attitude and environment.
• Support store to maintain productivity and retail operational standards in areas of discipline, work performance and sales.
• In touch with what is happening in the store through periodic store visits.
• Support and assist in projects/tasks related to the brand as required/instructed by HOD/management.

The Sales Manager trainee ensures that sales targets are met or exceeded, while overseeing key client accounts and expanding the customer base through proactive market engagement. With a deep understanding of market trends, the Sales Manager trainee must be proficient in assessing customer needs and providing appropriate lighting solutions. This role involves coordinating with other departments, including marketing, logistics, and product development, to ensure smooth operations and timely delivery of products.

Specific Responsibilities:

1. Develop and execute sales strategies to achieve company targets and grow the business.

2. Develop strategies to stay motivated, track performance, and meet sales goals independently.

3. Build and maintain strong relationships with key clients, retailers, and distributors.

4. Identify new business opportunities and develop partnerships with potential clients.

5. Analyze market trends and competitor activities to adjust sales strategies accordingly.

6. Monitor sales performance metrics and generate reports for upper management.

7. Manage pricing strategies and negotiate contracts with clients and suppliers.

8. Collaborate with marketing to design promotional campaigns and product launches.

9. Ensure proper inventory levels by coordinating with supply chain and logistics teams.

Technical Skills and Competencies:

1. Sales Strategy

2. Market Analysis

3.Client Relationship Management

4. Team Leadership

5. Negotiation

6. Pricing Strategy

7. Contract Management

8. Inventory Coordination

9. Performance Reporting

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

About Us: We're an award-winning, creative advertising agency expanding our services to include hands-on event management and activations. We're looking for a versatile professional to join our team and bring our creative concepts to life through engaging, small-scale events and brand activations.

The Role: We're seeking an experienced events organiser with strong audio-visual production skills to plan and execute impactful brand activations and small-scale events. This role will bridge the gap between our creative concepts and real-world experiences for our clients.

Key Responsibilities:

1. Event Planning and Execution • Develop and manage event concepts, timelines, and budgets • Coordinate all aspects of small-scale events and brand activations • Ensure smooth event operations and troubleshoot on-site issues
2. Audio-Visual Production • Oversee A/V setups for events, including sound, lighting, and video • Create and edit multimedia content for event use • Manage technical aspects of live-streaming and recording events
3. Vendor Management • Source and manage relationships with event vendors and suppliers • Negotiate contracts and ensure delivery of services • Co-ordinate with internal teams and external partners

Requirements:

• 5+years of experience in event management, with a focus on brand activations
• Strong project management, cost management and multitasking skills
• Excellent problem-solving abilities and attention to detail

This role is perfect for a hands-on events professional who thrives in a creative environment and enjoys bringing innovative concepts to life. You'll have the opportunity to work on a variety of projects, from pop-up brand experiences to product launches and interactive displays.

If you're passionate about creating memorable brand experiences, have a knack for audio-visual production, and want to be part of a dynamic creative team, we'd love to hear from you.