Total 24,487 Others/Any customer service job vacancies in Singapore

Working Hours: 44hrs/week ; 6 days off/month

Location: Dhoby Ghaut

Salary: $2000 - $2800

Job Responsibilities:

• Handles guest’s bill and invoice in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly key in order from POS. to the printer in the kitchen for orders.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Job Requirements:

• F&B experience preferred
• Knowledgeable in various kinds of food and beverage
• Good communication and interpersonal skills
• Able to commit on split shifts, Weekends and Public Holiday

1) Trainee Techs

• PC literate
• No experience required
• Full course on the job training will be provided
• AWS Bonus + Insurance coverage

2) Technicians

• PC literate & some experience in other technical fields are welcome to apply
• Full course on the job training will be provided
• Candidates whom possess own motorbike will be an added advantage
• Salary will commensurate with experience
• AWS Bonus + Insurance coverage

3) IT Technicians

• Basic networking skill, Setup/Support/WLAN.
• Practical Training will be provided.
• Junior and Senior positions available.

We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Job Responsibilities:

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ history of buying from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Handle and have shipping knowledge on Malaysia Import and Singapore export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

· Must be willing to work in Tuas

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Service and Project Engineer

• Working Days: Monday - Friday
• Working Hours: 8.45am to 6.15pm
• Working Location: Island wide (Client Site)
• Office Location: Boon Lay Way
• Salary: $2500 - $3500 + Transport Allowance

Responsibilities

• Planning and scheduling of Project activities
• Service, trouble shoot, installation, commissioning and maintain our range of equipment on sites.
• Provide continuous after sales support such as helping customers identify problems with installed equipment (if any), recommending improved material, machinery or parts for replacement and maintenance.
• Coordination with Customers (mainly PUB/ NEA), Suppliers and Contractors and maintain high standards of professional and personal conduct when interacting with customers
• Continuously improve on own’s knowledge on supplier’s products with the aim to introduce technology that add value to the customers.
• Product training to customers and business partners.
• Maintaining and updating a data base on equipment and spare parts catalogs, protocol manuals, data books, salvaging tools and materials where possible.

Requirement

• Diploma or Degree in any engineering fields
• Prior experience in a similar industry with similar experience with proven track record of success
• Engineering background to understand the drawings and any technical detail in supporting our clients on site
• Class 3 Driving License is a must, company vehicle provided

Penny Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements

• GCE ‘O’/ 'N' Level Experience in healthcare, hospitality or frontline customer service will be an advantage
• Good interpersonal and communication skills
• Able to perform 2 rotating shifts, including weekends and Public Holidays (1st shift: 7.30am to 4.30pm/ 2nd shift: 12pm to 9pm)

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is required.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Ensure timely responses to inquiries and requests received through email, mail, or fax.
• Address and resolve issues related to insurance matters for policyholders, distribution representatives, and business partners.
• Evaluate and manage appeals, feedback, and minor complaints from all distribution channels.
• Deliver outstanding customer service experiences.
• Handle ad-hoc assignments delegated by the Section Head, as needed.
• Take responsibility for considering business and regulatory compliance risks and implementing appropriate mitigation measures.
• Stay informed about industry trends in regulatory compliance, emerging threats, and technologies to enhance the company's risk management efforts.
• Identify and proactively address potential concerns or risks, sharing best practices for risk management.

Requirements:

• Completion of 'A' Levels, preferably with professional certification in Insurance (e.g., M9, M5, and CHI).
• 3 years of experience in a customer service role within the Life Insurance sector is preferred but not mandatory

Other information:

• Salary: up to $3500 with 1.5 month completion bonus
• Working days: Mon - Fri
• Working hours: 9.00am – 6:00pm
• Contract: 18 months
• Location: PLQ

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Brief description of the Restaurant

Al Borgo, which means, ‘small town’ in italian is an authentic Italian Trattoria situated along Bukit Timah road. It is set up in ___ and has since won the hearts of many Singaporeans and tourists. Its rustic interior will fly you to a traditional italian family restaurant where you will enjoy your meal in a warm and cozy atmosphere.

Job Descriptions

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences which requires knowledge regarding the food preparation as well as ingredients due to Allergy concerns.
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Job Requirements

• minimum one year of experience as a waiter or waitress
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• minimum one year of experience with a cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric
• High school diploma; food safety training will be considered a plus

Working hours

• 10.30am - 2pm, 5pm - 9.30pm
• 6 Days Work Week

Our client is in Retail / Hospitality / Hotel industry. They are looking for a Customer Service Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Roles and Responsibilities

• Main point of communication between the company and clients.
• Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Provide information on when and how test results will be available.
• Assist customers with product or service-related questions, issues, and requests.
• Coordinate and ensure new client are created accurately.
• Assist delivery of laboratory results as needed by company or clients.
• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.
• Accurately update and maintain patient and client information in the healthcare company's database.
• General Administrative tasks relating to Client Service.
• Follow-up and/or notify clients of any rectification and rejection as required by the company.
• Clarify and notify clients of any matters as required by the company.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.
• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Safeguard patient confidentiality and privacy
• Handle ad hoc duties as required.

Requirements:

• Min Nitec in any discipline
• Prior Call Centre Experience

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Client Service Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Descriptions:

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre KPI = < 20 minutes.
• Ability to work under pressure and manage customers' expectations.

Requirements

• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
• Fast and accurate computer skills, self driven, resourceful, customer-orientated and strong customer focus.

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We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

Duration: 6 months
Working Schedule: Hybrid model (3 days WFO and 2 days WFH)
Working hours: Usual Monday to Friday 9am to 6pm

Responsibilities

• Execute processes and drive projects that have well-defined scope, effectively managing the activities that lead to successful outcomes of immediate team objectives.
• Consolidate information into a central location including stakeholders, plans, prioritized objectives, estimated task durations, risks, schedules, and dependencies.
• Develop the ability to adjust to deliver results on time using discretion and independent judgment in determining appropriate steps.
• Monitor and communicate progress, risks, and mitigations for defined programs and tasks.
  Proactively seek out guidance and apply existing best practices to improve existing programs and keep projects on track.
• Align stakeholders on decisions and changing circumstances.
• Support an established program within and across an organization
• Develop the ability to identify stakeholders and work with them to plan and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives expertise
• Develop the ability to apply communications management skills, represent the state of a program in typical situations with minimal guidance.

Develop relevant domain knowledge required to perform job (e.g., Google Sale worflow & tools, Customer Centricity principles)

Responsibilities under the direction of Manager

Cmmunications Management

Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites. Ensure communications are organized and visible to immediate program stakeholders.

Execution and governance
Collect data relating to program progress from program stakeholders. Maintain project trackers and status reports in close collaboration with program stakeholders. Identify and execute on program tasks. Execute on program governance by collecting data to inform mitigations, postmortems, and escalation reports. Facilitate effective meetings. Ensure programs instill Product Excellence values by keeping product quality, utility, and user experience top of mind. Ensure programs address Trust and Privacy by incorporating brand trust and reputation into decision-making. Advocate for Product Inclusion by considering equitable outcomes for all users in all addressable markets.

Planning
Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders. Create project plans that break down a project into discrete phases aligned to the product development lifecycle, including risks/dependencies.

Stakeholder management
Author stakeholder map that specifies who is impacted by, and who influences, program outcome in close collaboration with program stakeholders. Document program team roles and responsibilities. Ensure stakeholders are aligned on program plan and progress. Identify stakeholder misalignment and coordinate resolution. Demonstrate solid judgment on escalation management.

Skills

- Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution - - - Experience working with business and technical stakeholders in translating needs and business priorities for systems into tools requests

- Experience working in/with B2B sales teams Proven success in complex project management and execution Process / workflow experience

Work in a Shell petrol station at 20 Choa Chu Kang Drive, or at Bukit Panjang (772 Upp Bt Timah Road).

Friendly and good attitude.

Polite and assist customers to pump petrol.

Can work safely.

Good attendance and punctual for work

Can work as a team.

Willing to help out team members and others.

Can keep station clean and well maintained.

Working hours : 7am to 3pm or 11am to 7pm or 3pm to 11pm

Working Day: Mon to Fri

Working Hours: 9am- 6.30pm

Salary: $2500- $2800

Location: Kallang Avenue

Job objectives:

Responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers.

Job scope:

• Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods
• Provide timely and accurate clarification and advice to customers’ enquiries
• Co-ordinate repair service for damaged goods
• Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues
• Provide feedback and suggestions for new product designs, improving sales
• Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames
• Liaise with suppliers and manufacturers over matters relating to production and design
• Monitor inventory transactions and track stock movements
• Daily invoicing and order processing
• Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status
• Assist with filing, scanning and photocopying of documents
• Pick and pack stocks, housekeeping of stockroom

Requirements:

• GCE 'O' level and above
• Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)
• Able to travel overseas when required (overseas suppliers and manufacturers)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279