Total 3,933 Senior Executive customer service job vacancies in Singapore

Job Responsibilities

• Critical first point of contact to customer experience; key point of contact between patients, external partners & internal operations.
• Management of patient flow, phone & walk-in enquiries to ensure smooth scheduling & clinic operations.
• Exposure to strategic planning and appointment scheduling to maximize clinic revenue and drive process improvements.
• Communicate effectively to customers to cross-sell and upsell clinic services.
• Maintain daily, weekly, monthly performance reports of the company.

Job Requirements

• Preferably having at least 1-2 years customer service / telemarketer experience in the retail/healthcare industry.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Able to multitask, prioritise tasks and work independently
• Comfortable working with Microsoft Office and Google Suites

Job Highlights

• Annual Leave - 14 days onwards
• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

Customer Service Executive

Salary up to $3000

5 days work

Location:Changi

Responsibilities:

· To Assist in the Customer Service Department

· Liaise with Air and Sea Carriers

· Liaise with Customers

· Handle all sea documentations work like bookings

Requirements:

· Min GCE 'O' Level

· Relevant Experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Description

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimise clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Requirements

Requirements

• Minimum 2 years of customer service or telemarketing experience.
• Preferred to be in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritisation, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.
• Bilingual proficiency is required due to Chinese speaking customers

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Key Responsibilities

• Adopt a customer-first mindset, chart out the different areas of the customer journey, and develop campaign flows to nudge users from one touchpoint to the next
• Conceptualise content ideas and work closely with creative and Martech teams to actualise them into automated customer journeys and campaigns on Salesforce Marketing Cloud
• Take ownership to plan, setup, and launch daily campaigns across all CRM touchpoints (E.g. Email, Mobile App Push Notifications, SMS channels)
• Understand commercial business objectives and work with data teams to conduct actionable analyses to uncover opportunities and gaps in the user lifecycle, and identify new areas to grow the Lifecycle campaign portfolio
• Track, measure, and report on the performance of these customer communications, design and conduct A/B tests for iterative optimisation and improvement (E.g. campaign triggers, subject lines, sales copy, send timing and frequency)
• Work closely with technical stakeholders to develop mastery of our CRM platforms in order to constantly experiment and push the boundaries of our customer communications

Requirements

• Strong willingness to learn and grow independently
• Strong interest in being at the forefront of e-commerce, marketing, and technology
• Excellent communication skills
• Diligent in execution and able to think critically
• Able to handle data and relate them to qualitative aspects of work
• Proficiency in HTML, Excel, SQL is a plus
• Prior experience in ecommerce is a plus
• Prior experience in Marketing Cloud platforms (i.e. salesforce, oracle) is a plus

Others

• Work location: FairPrice Hub (next to Joo Koon MRT station)

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

Job Summary:

• Salary: $3,300 - $4,000 (AWS +VB)
• 5.5 Working day: Mon – Fri 8.30am – 5.30pm, Sat 8.30am-12.30pm
• Location: Pandan Loop (Clementi)

Job Responsibilities:

• Attend to client inquiries promptly (English/Japanese) through various communication platform/channels.
• Process and coordinate customers’ orders and requests.
• Ensure customer satisfaction and provide professional customer support & service.
• Communicate and coordinate with various internal staff and stakeholders (when necessary) pertaining to customers’ orders, enquiries etc.
• Good understanding and knowledge of company’s products.
• Generates and processes new sales leads (when necessary).
• Update of product item code and expiry date management of products into company’s system.
• Compile and generate various monthly reports for the sales team.

Job Requirement:

• Basic spoken and written Japanese
• Attention to detail and good organizational skills
• Excellent communication and interpersonal skills
• Ability to work in fast-pace environment

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Residential area:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Nancsi Goh Pek Cheng

Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Anaplan is looking for a highly driven and dynamic Senior Customer Success Business Partner (CSBP) to join the Customer Success team in Singapore. The CSBP will be primarily responsible for the successful deployment, enablement, adoption, and ongoing health of our customers and their Anaplan solutions. Acting as a trusted advisor for customers, the CSBP will work alongside our Partners and Professional Services team to drive customer outcomes and ensure Anaplan delivers high ROI. As the primary customer contact for any platform challenges, the CSBP will handle critical issues and ensure customer satisfaction.

This is what you will do at Anaplan:

• Manage a portfolio of customers with the primary goal of driving adoption, expansion, retention and maximizing ROI of their investment in Anaplan.
• Act as a trusted adviser to our customers throughout Anaplan journey, guiding them to achieve business objectives and transform their processes.
• Collaborate with customers to identify their pain points and guide them on how Anaplan solutions can address their specific needs.
• Build, present and drive QSRs (Quarterly Success Reviews) with Executive sponsor and senior stakeholders to highlight the progress and areas of improvement
• Grow the Anaplan footprint by conducting workshops to build customer mindshare on new use cases and solutions resulting in upsell or cross sell opportunities across finance, supply chain, sales, human resources.
• Own key relationships with customers and proactively maintain high levels of engagement with a focus on increasing customer satisfaction, loyalty and continued success.
• Act as the voice of customer to our internal stakeholders, including flagging and managing risks, advocating for their needs and ensuring alignment on objectives.
• Identify renewal risk and work with Renewal managers and Account executives on a mitigation plan.
• Advise customer on developing a Center of Excellence or similar governance structure to enable customers self-sufficiency with the Anaplan platform.
• Develop customer success assets, playbooks and help contribute to drive customer references and case studies.

Your Qualifications

• Experience: 8+ years of work experience in customer success, presales or management consulting in Enterprise performance management (EPM) or Supply chain planning or Enterprise Planning & Analytics space.
• Education: Bachelor’s degree, with focus on business, finance, marketing, operations, supply chain or related field. MBA or a Chartered accountant qualification is a plus.
• Communication: Strong communication skills with an ability to interact with C suite and other stakeholders in a consultative manner
• Value delivery: Familiarity with value-selling and delivering value outcomes. Ability to do discovery with customers to identify business needs and challenges with large enterprise.
• Business process: Experience understanding, translating, and optimizing client processes is a plus.
• Subject matter expertise: Expertise in planning, forecasting and modelling with specialisation in either Supply Chain, Finance or Sales is a plus

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Responsibilities:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Requirements:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institute setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Position: Customer Service Executive

Location: Jewel, Changi Airport

Key Responsibilities:

Respond to customer enquiries via phone and email.

Manage the front counter:

- Perform cashiering duties.

- Upsell beverages and other offerings.

- Plan and manage the floorplan and reservations for each event show.

- Provide excellent service to enhance the guest experience (Fri, Sat & Sun availability required).

Requirements:

- Strong communication and interpersonal skills

- Organized and detail-oriented

- Able to work Fridays to Sunday

- Customer service or hospitality experience is a bonus

What We Offer:

Salary: $2,800 per month.

Opportunity to work in the heart of Changi Jewel, a dynamic and vibrant location.

Who We’re Looking For:

If you’re organized, personable, and ready to work in a fast-paced environment.

We’d love to hear from you! Prior experience in customer service or hospitality is an advantage but not a must.

Singaporean Or Singapore PR Only!!

How to Apply: Interested applicants may apply here or WhatsApp 85881419

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000
• 
  

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Senior Tea Barista - with senior / captain exp in F&B industry
Salary : $2800

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: 8 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Working hour: 9am – 6pm (Monday – Friday)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiry, prepare quotation, handle shipment activation and cross trade shipments.
• Coordinate with customers for their incoming and outgoing goods
• Coordinate with Overseas Agent for shipment activities
• Understand import and export process
• To complete all required documentation on time.
• Handle customer's complaint and claims, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer complaints.
• Ensure accurate data entry in reports
• Any other ad hoc task assigned

Requirement

• GCE O Level / Diploma in Logistics Management or equivalent
• 1 to 3 years of relevant customer service experience experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Duration: 6months

Salary: Up to 3.6K

Location: Science Park

Working hour: 9am to 6pm

• Participating in improvement initiatives and team-building activities within customer service and across functional areas.
• Accurately processing high volumes of part orders and service requests, including part location and price determination.
• Preparing accurate pricing for part orders and returns, considering factors like foreign currency conversion rates, contract type, special discounts, and field service engineer feedback.
• Ensuring accurate cost and revenue accounts are associated with parts, labor, and expenses on each call.
• Determining shipping methods based on part size, weight, contractual agreements, system issue severity, and preferred carrier.
• Acting as a liaison with Accounts Receivable to resolve billing issues.
• Maintaining professionalism in relationships with team members, customers, and others within the company.
• Ensuring all responsibilities are handled promptly, accurately, and with outstanding customer service.
• Performing ad-hoc tasks and duties as assigned by the Superior.

Requirement

• Min O Level / Diploma
• Has prior 2 to 3 years of exp in field service call centre / sales support / order fulfilment
• Ability to multi-task in a fast-paced environment.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Who are we?

CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with members of a similar frame of mind — and now the inspiration behind a fresh expression of hospitality that fuses authenticity with international expectations.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

REQUIREMENT

1.Execute marketing strategies to drive brand awareness .

2.Strong understanding of B2C and B2B marketing strategies.

3.Support marketing activities , including promotions and product launches.

4.Strong drive to push sales and meet customers.

5.GCE "O"level.

6.with/without working experience.

7.Able to start work soon.

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts