Total 356 customer service job vacancies in pas tiong bahru cc

Responsibilites

• Administer full spectrum of payroll administration for 80 employees.
• Handle queries in regards to payroll and Human Resource matters.
• Prepare and reconcile monthly payroll reports.
• Process reservists’ make up pay claims
• Answer to all regular and ad hoc surveys eg, MOM surveys.
• Point of contact in relevant to local employment act, immigration act and HR related government act.
• Handle full spectrum of daily Human Resource administration.
• To administer leave and medical leave records.
• General HR and Administration duties as well as office support.

Qualifications

• Diploma in Human Resource Management/ Business Admin or a related field
• At least 2 years of experience in payroll processing and knowledge of Singapore payroll regulations
• Proficiency in Microsoft Excel and experience with payroll software
• Ability to handle confidential information and maintain a high level of accuracy
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Highly organized and detail-oriented, with strong analytical and problem-solving skills

Overview

Your duty is to always ensure the smooth running of our service area through managing, training, and developing the team. The key aim of the role is to provide maximum satisfaction and care of patients while maintaining smooth and speedy delivery of treatment.

Job Responsibilities

You will be responsible for the following:

• To work closely with team leaders to ensure daily smooth operation and department readiness.
• To provide or arrange for system and knowledge training and refresher courses for existing staff.
• Reporting officer to manage a team of ancillary staff and oversee their training and development plan in tandem with the needs of the service area.
• To develop and provide service training to new/junior staff and monitor service standards to ensure good patient experience.
• Able to lead and initiate in quality improvement project (e.g.: 6S, service improvement project).
• To review or create SOP/ process guide for ground workflows.
• Able to do resource and manpower planning, strategic planning, and paper writing.
• To orientate and induct to new staff.
• Ensures that staff are working in optimal conditions and are motivated at work.
• Perform any other duties assigned by reporting officer.

Requirements

• Minimum degree with 2 years and above of service related experience. Knowledge of healthcare operations will be advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

As the Senior Programme Executive/Programme Maanager for Keystart and Livelihood progammes, you will play a pivotal role in supporting the organization's mission of poverty transformation with-in empowered communities.

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

Good Livelihood is an employment and livelihood support programme established by SCC to empower low-income community members to enhance and transform livelihoods through progressing in their careers and enhancing their employment income. Our direct work charts personalized Livelihood Pathways in collaboration with community members which incorporate their unique needs and aspirations into customized action plans, supported through grants and long-term journeying.

Key Duties and Responsibilities:

1. Programme Management:

• Contribute to the development and refinement of the programme’s strategic plans, aligning with organizational goals and community needs.
• Collaborate with key stakeholders to identify needs, goals, and program objectives.
• Ensure effective planning, implementation, and continuous improvement of the programmes.
• Develop and implement operational procedures, policies, and protocols to ensure consistent and effective services.
• Monitor program implementation to ensure quality service delivery and alignment with strategic goals and desired outcomes.
• Support the Lead in the management of the Programme Team

2. Partnerships and Stakeholder Management:

• Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy.
• Engage stakeholders to identify opportunities for collaboration, co-design of services, and mutual support in achieving shared objectives.

3. Budget, Financial, and Resource Management:

• Support the Lead in managing programme budgets and resources to optimize service delivery and operational efficiency.
• Collaborate with the Finance Department to monitor expenditure, identify variances, and implement corrective actions as needed.
• Contribute to funding proposals and grant applications to institutional funders to secure necessary resources that will enable the work.

4. Research, Monitoring, and Evaluation:

• Develop and implement robust monitoring and evaluation systems to assess program effectiveness and help stakeholders understand the impact of the programme.
• Utilize data insights to inform decision-making, identify areas for improvement, and contribute to strategic planning processes.
• Collaborate with relevant stakeholders to implement quality improvement initiatives based on evaluation outcomes.

Job Description

Manager, Research, Evaluation & Development

We are looking for passionate individuals committed to the cause of enabling socially disadvantaged low-income families and communities realise their aspirations and get out of the poverty cycle.

This position will offer opportunity to spearhead a new unit committed to justice, data-driven decision making, and participatory research.

Responsibilities:

• Lead, design and execute an integrated Monitoring, Evaluation and Learning (MEL) strategy and system across the whole of SCC and transformation verticals, together with research consultant, to track families’ transformation journey so as to (1) to monitor the progress and impact of our work so that SCC can learn iteratively to adapt and improve our work and (2) to evaluate the extent to which SCC has achieved “Poverty Transformation With-in Empowered Communities”
• Iterate, finetune and validate SCC’s organizational theory of change (SCC TOC) through prototyping efforts in Lengkok Bahru (LB Prototype) in collaboration with social & family workers and various transformation verticals
• Work with various team leads to synergize and execute an integrated and coherent data collection system across SCC for MEL
• Work with research consultant to ensure that SCC team is equipped with capabilities to conduct and sustain MEL in our work
• Analyze collated data and synthesize insights on SCC’s work from the MEL system
• Communicate monitoring, evaluation and learning insights from SCC’s work to internal and external stakeholders
• Design & conduct programme evaluation for social work-related programmes and/or community initiatives
• Design & conduct evaluation for the family transformation verticals with pathways in education and development, home ownership and livelihood.
• Conduct research (can be joint research-evaluative study) on families which can assist in new program development or to build pivot strategies for existing programs
• Provide supervision and guidance to Research, Development & Evaluation (RED) Executive
• Work with FTMS data management team to ensure coherent data systems across SCC programmes/verticals that are aligned to the MEL strategy for tracking of families’ transformation journey towards Poverty Transformation
• Oversight of new and existing research projects across SCC and develop SCC into a practice and thought leading centre for community-centric, social mobility and practice research

Requirements:

• Degree with Honours with at least 6-8 years of research, or evaluation and/or marketing experience
• Experience working with the social service sector would be preferred
• Strong analytical skill and strong familiarity with non-profits and proficiency in research or MEL (Monitoring, Evaluation and Learning) framework or evaluative tools and approaches
• Ability to work autonomouslyand execute multiple tasks while responding to multiple priorities
• High level of judgment with an eye for trends and patterns
• Sensitivity to implications of policies on work with families
• Willing to be hands-on and work with internal and external stakeholders
• Team-player and willingness to collaborate

Only shortlisted candidates will be notified.

Thank you for applying.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Dec 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Working location: Islandwide, can be discussed further

Working hours: 10am - 9pm, 5 days work week

Attractive Remuneration (Basic + Commission)

Job description

• Registration of new and existing customers
• Answering phone calls and assist customers with their enquiries
• Scheduling of appointment for clients
• Dispensary of medicine
• Collection of payment
• General administrative duties of the clinic
• Basic housekeeping to maintain the cleanliness of the clinic
• Drive sales to meet targets
• Handle customer enquiries on promotions and leading clients to products
• Perform inventory replenishment as and when needed
• Other ad-hoc tasks as requested by Clinic Manager

Job Requirements

• At least 2-3 years of working experience in Beauty / Aesthetic Clinic/Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer
• Consultant & related field is required for this position
• Self-motivated and sales driven with a positive attitude
• Customer service and sales oriented
• Basic IT skill
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents
• Willing to work retail hours, weekends & public holidays