Company: National Electrical Traders (Toyomi)

Location: 459 Geylang Road s389420

Employment Type: Full-time

Salary Range: $2300-$2800

Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative!

Key Responsibilities:

- Attend to after-sales duties, including handling repair requests from customers.

- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.

- Communicate with customers to arrange product collection after repair completion.

- Respond to customer service emails and chats promptly and professionally, addressing inquiries and concerns.

- Assist with invoicing and basic accounting tasks related to customer service operations.

- Assist with ad hoc tasks to ensure smooth operation of the business

Requirements:

- Prior experience in customer service or a related field is preferred but not mandatory.

- Preferred: Excellent verbal and written communication skills in English and Chinese.

- Strong interpersonal skills and the ability to build positive relationships with customers.

- Basic understanding of invoicing and accounting procedures.

- Detail-oriented and able to handle multiple tasks effectively.

- Tech-savvy and proficient in using various computer applications.

• 5 Working Days
• 830am - 530pm
• Up to $2800
• Island-Wide

Job Description:

• Handling of general customers’ enquiries and feedback through the various channels (e.g. Emails, Phone calls and social media).
• Provide knowledgeable reply to questions related to product, pricing and stock availability.
• Resolve customers' complaints in accordance with company's policies.
• Follow up with respective departments on status of solutions to customers' request and complaint.
• Maintain accurate records of customer interactions.
• Review and compile compliments and complaints report.
• Presentation of Monthly Customer Service / Loss Prevention Report.
• Undertake / support company events.

Requirements:

• Minimum Diploma in any discipline.
• Preferably with 2 to 3 years of customer service experience in service environment.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Job Responsibilities

· Responsible for handling front office reception and administration duties

· Greet customers and answer all customers’ enquiries

· Perform for scheduling appointment calendar and sending reminders appointments to customer

· Generating and compiling of daily sales reports

· Perform outlet stock-take and other ad-hoc duties

· Perform cashiering duties such as payment collections.

Requirements

· Basic knowledge of Microsoft Word and Excel

· Good interpersonal and communication skills

· Passion for customer service

· Excellent telephone etiquette

· Preferably with experience. No Experience are welcome as training will be provided.

· Must to able to commit to retail hours and weekends.

Benefits

· Medical & Dental Benefits

· Location near MRT

· Joining Bonus: $3000

Main Job duties & Responsibilities

• Conduct daily data entry
• Answer & directs phone calls
• Respond to email and WhatsApp inquiries
• Liaise with clients
• Handle client accounts
• To operate Warehouse Management System (WMS) to process customer’s orders for timely and accurate fulfilment
• Evaluate all complete orders to maintain accurate inventory system
• To conduct accurate data entry, for incoming & outgoing stock
• Ensure proper records of client transactions for accurate billing
• Conduct billing for customers
• Scanning & filing of documents
• Other ad hoc duties as assigned
• To highlight to supervisor on any problems encountered in the course of their duties
• Comply with company policies and guidelines

Job Requirements

• Meticulous
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal & written communication skills
• Good time-management skills
• Experience in Logistics line is an added advantage

Working Hours

• 5.5 day work week
• Mon – Fri: 8.30am – 5.30pm
• Sat: 8.30am – 12.30pm

Work Location

• Work Location:15 Gul Way,#03-01 Singapore 629193
• Nearest MRT: Joo Koon Mrt

Interested applicants may call +65 6266 2234 (Ext:111) and dial for the HR Department, to schedule an interview.

Customer Acquisition Executive (Roadshow) for BANKS *NO EXP. NEEDED* !!

Retail Associate

5 days including weekend and PH (off-days on weekdays), 44 hours per week

Salary: $1800 -$2500

Location: Jurong east & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Provide professional photography services to guests at location
• Provide photography services at other designated locations
• Assist in daily store operations and sales activities
• Responsible, pleasant, guest-oriented
• Strong interest in photography and related services

Requirements:

• Able to work in weekends and public holidays
• Prior experience in photography service industry is preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Work Location: Toh Guan Road (Near to Jurong East MRT)
Working hours: Mon - Friday 8.30am to 5.30pm
Salary Range: $ 2,600 to S$ 3,000

Job Responsibilities

• Sales & Business Development: Identify and pursue new business opportunities to achieve sales targets and grow the company’s client base.
• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Lead Generation: Conduct market research and actively seek out new sales opportunities through cold calling, networking, and attending industry events.
• Sales Presentations: Present the company’s packaging solutions and products to prospective clients, showcasing the value and benefits of working with Acepac.
• Negotiation & Closing: Handle negotiations with clients, close sales deals, and ensure timely follow-up on leads and opportunities.
• Account Management: Manage a portfolio of key accounts, ensuring regular contact and support for their packaging needs.
• Market Analysis: Stay updated on market trends, competitors, and customer preferences to provide relevant feedback and recommendations.
• Sales Reporting: Prepare and present regular sales reports, forecasts, and strategies to senior management.
• Collaborate with Internal Teams: Work closely with marketing, logistics, and product development teams to ensure seamless delivery of services and customer satisfaction.
• Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and KPIs.

Qualifications & Requirements

• Diploma or Degree in Business, Sales, Marketing, or a related field.
• With 2-3 years of relevant sales experience, preferably in the packaging, manufacturing, or B2B sectors.
• With Familiarity with CRM software and MS Office applications.
• With class 3 & possess own transport is an advantage.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Service Sales Executive

• Basic Salary: Up to $2200 + Commission (Gross Salary: 5k & above)
• Working days & hours: Monday – Friday: 8.30am – 5.30pm
• Location: Joo Koon
• Benefits: AL + PB + Medical Benefits + Various Allowances

Job Responsibilities:

• Coordinate with customers to prepare and finalize service contracts.
• Create and send repair quotations for customer approval.
• Generate work orders and material requisitions (MR) for job scheduling.
• Close work orders after repairs are completed.
• Travelling to customer sites for contract and repair confirmations.
• Ensure timely payment from customers.
• Perform other administrative tasks as needed.

Job Requirements:

• Min. Nitec in Mechanical Engineering / Electrical or equivalent
• Possess Class 3 OR Class 3A driving license
• Candidates with experience in outdoor sales is an added advantage
• Candidates with no experience are welcome to apply
• Excellent communication and presentation skills.

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Building & Facility Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Diploma/Degree holder in Facilities Management, Building Services or related field
• Minimum 3 years of working experience in building & facilities management and is 'hands on' to ensure planning to execution success in building & facility initiatives undertaken including for clientele base

Job duties & responsibilities:

• Plan, organize, coordinate, and oversee operational processes of all Company facility areas assigned, including maintenance, safety and cleanliness
• Work within budgetary and compliance parameters to ensure upkeep of building facilities
• Ensure legal compliance where needed
• Work closely and liaise with vendors, contractors, and suppliers to implement cost-effective, simpler, and faster ways of carrying out facility upkeep, development and maintenance
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operation
• Raise PO and certify job completion/delivery undertaken by contractors/vendors
• Manage and update online systems
• Initiate B&F activities for workers’ dormitories to ensure compliance with regulations and Company facilities' policies
• Initiate value added services to clients in renting of facilities/storage spaces etc and generate some income for the department
• Assume any other facilities-related duties assigned by the management

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Full Time Service Crew at YATSUDOKI AND CHATERAISE!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Full timers: 6 days work week (48hrs/week, including weekends and public holiday, rotating shifts), 9am - 6pm/12-10pm, from $2,200 (basic)

· Available immediately preferred

· Benefits for full timers: 10 days annual leave, training and uniforms will be provided.

· Work Location: Millenia Walk, Tampines West and Le Quest (Bukit Batok - Mid Jan 2025）

· Part time positions available at $11.41/hour

. Interested candidates please email CV to [email protected] (No Agents please/ No Quota)

Working Hours : 9AM-6PM (Mon-Fri)

Raffles Place

Salary: not more than $5,000 per month + 1 month AWS

PERM - Analyst (Client Service Group)

Job Responsibilities
∙ To provide daily client service for our transaction banking products

∙ To conduct investigation into client’s issue working with other stakeholders
∙ To be responsible for end-to-end process of SMAR&TS customer on-boarding
∙ To cross sell and expand client’s usage of our transaction banking products

∙ Translate english to japnese

How to Apply:
Please send your resume to:

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• Training centre at Tai Seng - 3 weeks training with test for all roles

Junior : $2500 + OT + Incentives + Bonus

Senior : $2800 + OT + Incentices + Bonus

($200 increment after 3months Probation for both role) + Birthday Leave

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Business Development Executive (F&B Industry)

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200
• Location: Senoko S Rd, Singapore (Woodlands)

Requirements

• Possesed Diploma in Business Administration or equivalent
• At least 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

about the company

My client is a leading semiconductor equipment manufacturer with an outstanding international reputation in its field and a great emphasis on training & development. With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Carry out on-site or remote support activities and close service calls
• Support system warranty standby
• Install a highly automated high vacuum CVD/PVD systems in a cleanroom environment
• Carry out quality installation, Preventive Maintenance (PM) according to schedule
• Participate and manage the new product release process as required
• Initiate, identify and participate in internal processes re-engineering projects
• Make timely reporting of issues and problems

skills & experience required

• Bachelor’s degree / Diploma in electrical / electronics / mechanical engineering or equivalent
• Min 1 year / intern experience in installation & troubleshooting of equipment in a cleanroom environment
• Understand / hands on with ALD / CVD / PVD systems/ sputtering / semiconductor / capital equipment
• Ability to build and maintain good relationship with customers
• Familiar with high complexity low volume environment
• Customer-oriented mentality and excellent client servicing skills
• Willing to work in north area of Singapore (Yishun / Woodlands / Sembawang)
• Training given to candidate with no experience

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a motivated Customer Service Executive (Case Management) to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Receive cases, analyse the background and follow up actions required
• Correspond with various agencies to retrieve data and feedback needed for case closure or submission. Ensure that responses adhere to SOPs.
• Conduct investigation on process gaps to determine root cause and perform rectifications. Liaise with business process owners, ground users and system technical teams to improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Requirements:

• Min. Diploma in Business Management / Customer Service Management / Customer Service Experience or related fields.
• Entry level candidates will be considered.
• Bonus if possess 1-2 years’ experience in Customer Service roles
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Location: Tuas / Woodlands

Transport provided from Jurong MRT. Drop off at Tuas & Boon Lay MRT.

Hybrid work mode. Alternate Saturday (Half-days)

Required to take Customs Test:

Passing the customs test is required, and the company fully covers the cost.

Benefits:

• AWS and performance bonuses
• Transport allowance, phone allowance

Responsibilities:

• Provide outstanding support to customers via phone, email, chat, or in-person interactions.
• Answer inquiries, provide information about products or services, and resolve issues in a timely and professional manner.
• Identify, investigate, and resolve customer complaints and concerns by offering solutions or escalating issues to the appropriate department.
• Develop in-depth knowledge of company products/services to assist customers effectively and guide them toward the best solutions.
• Assist customers with order processing, returns, exchanges, and shipping inquiries.
• Maintain high levels of customer satisfaction by ensuring that customers’ needs are met and expectations exceeded.
• Accurately log customer interactions, complaints, feedback, and resolutions in CRM systems.
• Ensure adherence to company policies, procedures, and standards, including customer confidentiality and data protection.

Requirements:

• Minimum Diploma in any field.
• Minimum 1-2 years experience in customer service (Experience in logistics industry is an advantage).

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier and hydraulic at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port (ship owner, ship manager / Shipyard – DDW Pax ocean, ST Marine, Keppel / Industry – sewage treatment, Jurong & Kranji / Spares & equipment supplier / Engineer solution)
• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer on status of our offer
• Co-ordinate with repairer & customer for any claims, dispute or complaint on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practice and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Nearest MRT: Maxwell
Contract Duration: 6 Months (Extendable)
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: Up to $2,500 per month


Job Responsibilities:

· Handling daily enquiries and escalations received from the public via emails and phone calls

· Handing daily sorting/triaging of incoming cases from public

· Support the team’s administrative tasks and undertake other ad-hoc assignments when required

Job Requirements:

· GCE O Levels

· Prior customer service experience in handling phone calls and emails will be advantageous.

· Immediate Starters (No Notice Period)

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier and hydraulic at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port (ship owner, ship manager / Shipyard – DDW Pax ocean, ST Marine, Keppel / Industry – sewage treatment, Jurong & Kranji / Spares & equipment supplier / Engineer solution)
• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer on status of our offer
• Co-ordinate with repairer & customer for any claims, dispute or complaint on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practice and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694