Duration: Dec 2024 - May 2025 (5 - 6 months contract)

Location: Chua Chu Kang

Salary: $12.53 per hour (Up to $2300 - 2400 monthly)

Responsibilities

• Assist both external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
• Provide simple course advising.
• Act as Gatekeeper for entry to the Customer & Visitor Centre.
• Assist with general enquiries as Roving Staff.
• Guide applicants on their full-time or part-time enrolment at the call centre or using Self-Help PCs/laptops at the counter.
• Handle certificate collection at the counter.

Requirements

• Diploma
• Strong verbal & written communication skills
• 1 - 2 years of customer service experience is preferred
• Proficient in MS Office (Word & Excel)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9615

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection
• Any other ad-hoc duties as assigned

Period:

• 6 months contract

Location:

• Kallang Sector

Working Hours:

• Monday to Friday, 8am to 6pm
• Alternate Saturday, 8am to 1pm

Salary:

• up to $2800 + 0.5 month bonus

Requirements:

• Minimum O Level with at least 1 year of relevant work experience in customer service
• Excellent verbal, written and interpersonal skills
• Ability to multitask, organize and prioritize work
• Ability to work independently while being a cohesive team member

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Vision Exchange (Jurong East)
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Duration: Dec 2024 - May 2025 (5 - 6 months contract)

Location: Simei

Salary: $12.53 per hour (Up to $2300 - 2400 monthly)

Responsibilities

• Assist both external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
• Provide simple course advising.
• Act as Gatekeeper for entry to the Customer & Visitor Centre.
• Assist with general enquiries as Roving Staff.
• Guide applicants on their full-time or part-time enrolment at the call centre or using Self-Help PCs/laptops at the counter.
• Handle certificate collection at the counter.

Requirements

• Diploma
• Strong verbal & written communication skills
• 1 - 2 years of customer service experience is preferred
• Proficient in MS Office (Word & Excel)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9615

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Job Title: Customer Service (ID3456)
Location: Changi South
Working Hours: Mon-Fri 9am to 6pm
Salary: $2500-$3500

Job Description:
• Respond to customer inquiries via phone, email, and other communication channels in a professional, courteous manner.
• Address and resolve any issues related to inventory, customs procedures, and shipment tracking.
• Provide clients with timely updates on the status of their inventory and shipments.
• Liaise with the operations team to ensure smooth and efficient handling of cross-dock shipments.
• Communicate any security or safety concerns raised by customers and assist in resolution.

Requirements:
· Minimum Diploma with 3 years in customer service, preferably in warehousing, logistics, or inventory management sectors.
· Possess knowledge in warehouse inventory software
· Able to work under stress and independently in a fast paced environment
· Good communication skills
· Customer oriented

Job Highlights

• Up to $104,000 per annum
• Established Biotech MNC
• Hybrid Working Arrangement

Job Responsibilities

• Oversee an end-to-end order to cash process to ensure smooth operations.
• Address critical customer complaints and issues promptly, providing timely and professional resolutions.
• Implement standard SOPs, and OTC processes in line with internal guidelines and policies.
• Support division revenue goals by managing backorders meticulously, ensuring fulfillment timelines align with targets.
• Prepare and present weekly reports, analyze key data, identify issues, and recommend solutions as necessary.
• Act as the primary contact for critical cases, collaborating with teams (Manufacturing, Commercial, Finance) to provide exceptional support and swift issue resolution.
• Lead and grow a high-performing customer service team, maintaining a standard of excellence, inclusivity, and continuous improvement.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or equivalent.
• Demonstrates accountability, proactive problem-solving, adaptability, and a solid understanding of business operations.
• Strong communication and analytical skills.
• In-depth knowledge of logistics, customer service, and supply chain management.
• Excellent organizational and time-management skills

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

• 
  
• Chan Ku Ci - R22111446
• EA License No: 16C8261

Role:

Service Engineer (Marine / Hands On)

• Singapore Based (Location at Tuas, Work on site (sea))
• 5 Days work per week (8am-5pm / 8.30am-5.30pm / 9am-6pm)
• Salary: Basic $3000 to $4500 (based on experience) + AWS(dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances
• Must DEGREE in marine / mechanical / engineering qualification + At least 3 years of related experience as Marine Service Engineer.
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like Wartsila
• Training period at office (Tuas), after training will work on vessel. + Willing to work in shipyard / anchorage environment
• Career Progression Opportunities

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Responsibilities:

• Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.
• Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.
• Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.
• Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.
• Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.
• Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.
• Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.
• Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.
• Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.
• Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or a related field.
• Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.
• Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.
• Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.
• Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.
• Experience with network, system, and database administration, as well as data center management in healthcare settings.
• Familiarity with Agile and Scrum methodologies for operational improvement.
• ITIL certification is preferred.

Duties & Responsibilities

• Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]
• Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times
• Ensure timely follow up of customer’s requests and liaise with appropriate departments to ensure requests are fulfilled within promised timeline.
• Work as a team to deliver contact centre goals which includes personal productivity as well as department metrics like Service Level, Average Speed of Answer, Abandon Rates etc.
• Manage difficult customers and follow up with proper escalation procedures
• Ensure proper documentation and categorization of cases
• Conduct post discharge follow up phone calls to patients or their next of kin
• Maintain high level adherence and compliance towards policies, processes and procedures to deliver key performance
• Feedback customer's comments or requests to the reporting officer, for service or process improvement
• Maintain hospital staff’s contact details for emergency activations, activate and recall staff during an emergency situation and monitor their responses
• Manage hospital-initiated change of appointments
• Perform other duties as requested by Supervisor and above

Requirements

• GCE “O” Levels, NITEC, Diploma with at least 1 -2 years of Contact Centre or Customer Service experience in a healthcare environment
• Strong team player, able to work in a fast paced and dynamic environment
• Strong communication skills and telephone etiquette
• Must be able to work alternate Saturdays
• Bilingual, with knowledge of various dialects or foreign language will be an advantage.

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Laser Machine Service Engineer

(Semiconductor)

• Office: (Bendemeer), most of the time at customers site (island-wide)
• 5 days Mon-Fri 830am-530pm,1 hour break
• $ 3,500 - $ 4,000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are hiring Contract Patient Service Associate to be outsourced to many reputable healthcare organisations!

Job Description:

· Perform reception attend to enquiries and feedback

· Registration for visitor and update visitor details accordingly

· Schedule/booking appointment and follow-up with patient

· Collection of payment and proper account of transaction

· Ad-hoc admin duties

Working hours:

• 5.5 days – Office Hours

Requirement:

• Customer service in healthcare experience will be advantageous

• Min. commitment of 3 months to long term

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Customer Service Officer | Up to $2.8k | 5 Days | Changi

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Job Description

• Take temperatures and administer health screening questionnaire
• Data entry
• Attending to queries from patients & visitors
• Other duties as assigned by supervisor

Requirement:

• Anyone that can commit to the timing will do !

Working hours: On rotating roster of up to 6 days shift (will not exceed 44 hrs/wk)

Must be opened to all 4 timings , supervisor will roster , cannot choose

• AM shift – 9.15am to 2.15pm (5 hours, no break)
• PM shift – 3.15pm to 8.15pm (5 hours, no break)
• Full shift – 7.45am to 7.45pm (2 break time given)
• AM & PM shift - 9.15am to 8.15pm (1 hour break)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Summary

This TS&D specialist will play a key technical role in supporting the growth of the business under Packaging and Specialty Plastics of the Dow Chemical Company in different countries of SEA. The role is to be part of Dow’s cutting-edge technology development and resolve current and future scientific difficulties in material science.

Key responsibilities

1. Provide technical solutions

• Focus on client-side application development and technical support.
• Propose solutions to resolve internal and external technical issues related to the Packaging and Specialty Plastics business.
• Identify gaps of existing products and technology, help develop new products by working closely with R&D experts.

2. Interface with Customers

• Cultivate and maintain customer intimacy by interacting with customers on a regular basis. Work closely with sales counterparts to develop and solidify relationships with customers.
• Responsibilities include: visit customers, provide technical consultation and troubleshooting advice, coordinate test samples and results, documentation, technical presentation and lab results analysis.

Experience qualifications

• Master’s degree or above who graduate in 2024 or 2025, Major in Polymer Science and Engineering, Material Science, Chemistry, Chemical Engineering or other relevant disciplines.
• Proven track record of customer issue resolving and technical troubleshooting.
• Fundamental understanding in the general area of polymer science and engineering, e.g. polymer chemistry, polymer physics, polymer processing and rheology, polymer characterization etc.
• Research Experience on plastic film or sheet formulation, process and application in packaging materials will be preferred.
• This role requires good English reading, writing and speaking. Chinese and Bahasa capability is a plus.

Soft skills qualifications

• Self motivated, proactive and confident. Possesses customer-oriented mentality. Can-do attitude.
• Can drive a project from beginning to the end under proposed time frame. Can set timeline and prioritize multiple projects.
• Strong interpersonal skills. Work comfortably in a team setting. Able to motivate and positively influence team members.
• Good writing and presentation skills.
• Travel about 30% of work time.

Dow will assist candidate to apply Singapore Work Pass if required but result subjects to Singapore MoM's review.

Timing :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Requirement :

• Have to work 1 weekend
• Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

As a Food & Beverage Service Ambassador in one of the hotel's food & beverage outlets, you will be responsible for the following:

Responsibilities

• Handle food and beverage orders and serving guests.
• Provide great service to all guests.
• Anticipate guests' needs and have a keen eye to details.
• Assist preparation and setting up restaurant for food service, maintain tables, clear and reset tables.
• Ensure all available amenities and utensils are properly stocked and "ready" prior to service.
• Answering guests' enquiries.
• To perform other related duties as required by the outlet manager.

Requirements

• GCE O / N level or NITEC Certification of any discipline and/or WSQ certification
• Good interpersonal and customer services skills.
• Willing to work on rotating shifts, weekends and public holidays.
• Previous Food & Beverage experience in a similar environment will be an added advantage but not necessary
• Customer oriented with a pleasant disposition.

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

We regret that only shortlisted applicants will be notified.

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;

2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;

3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;

4. Responsible for the channel enhancement, technical support and management of major projects in the target area;

5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;

6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

Skills:

1. More than 5 years ICT industry experience, working in China are preferred.

2. Proficient in network protocol, TCP/IP, BGP, OSPF, ISIS, MPLS; Familiar with project management and delivery, experienced in independently undertaking large project delivery.

3. Have service channel resources in China, and have a good relationship with the channel.

4. Bachelor degree or above.

5. Get certificate H3CSE, H3CTE, CCNP, PMP, Network Planning Designer

6. Fluent English, Chinese native language （ listening, speaking, reading and writing skills）, Good communication, interpersonal and presentation skills

7. Understanding Chinese culture. Recognize and appreciate Chinese culture.

JOB SUMMARY

• Provide accurate and timely support to Relationship Managers
• Relationship Managers calls (inbound/outbound/myRM) where necessary
• Produce high quality phone and written correspondence to clients
• Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and overall control culture in the teams
• Call backs to clients to verify high risk payments, change of addresses, enquiries, and various administrative matters
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Deal with Account Opening documentation and queries as required
• Spotting cross-sell opportunities and referring to Relationship Managers where appropriate
• Face to face meet up with clients if applicable

RESPONSIBILITIES

1. Sales Support

• Co-ordinate on promotion campaign – product bundling fulfillment, MGM, SGM and etc
• Collating RSVP for client events and reminder call to clients before the event (if applicable)

2. Portfolio Management (applicable to RSM @ Hub only)

• Handle clients arm code tagging or re-tagging
• Handle conversion of account eg sole account to join account, compiling of household relationship (if applicable)
• Ensure accurate & timely setup/extraction of accounts / Wealth document to support RMs in any investigation
• Monitor pending CDD/Service Request related documents and assist the RMs to follow-up and rectify the CDD deficiency or remediation
• Support in ensuring RMs attend to their Morning Excesses & WM Limit Excess Review Report

3. Client Management

• Ensure prompt and proper follow-up to clients via emails/myRM/phone calls/letters including updating clients on change in RMs
• Cover buddy RSM when they are away including virtual support to other hubs (if applicable)
• Servicing walk-ins clients when required including provide service support for account opening when a walk-in client wants to open a CASA account and refer to RMs on wealth related products
• Providing regular updates to clients on banking promotion and events
• Obtain Member-Get-Member from existing clients under assigned portfolio

4. Compliance / Operational Risk

• To comply with all money laundering prevention procedures and, report any suspicious activity to the Line Manager & Transaction Monitoring Unit (raise STR if necessary)
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes
• Review and comment on the Daily Aggregate Large Item Report, in absence of RM
• Forwarding and keeping track of all documentations which require senior managers’ approval
• Ensure proper follow up on the outstanding risk & rework from CAU, IO, document

5. Administrative

• To provide relief coverage for Service Ambassadors for PB Centres
• Ensure cleanliness and general upkeep of PB Centres/Hub office
• Leave and claims management
• Arranging for courier service for PB clients
• Raising SRM & ePro
• Tracking of CDP hours

6. Branch Operational and Service desk duties (applicable to RSM @ Branch only)

• Transaction (Financial) Approval
• SR & Document (Paper) Checking & Approval
• Greeter Duty (Branch/ Hub)
• RSM relief cover - Hub (for ad-hoc request) – RSM duties but without RM to be tagged

​​​​​​​Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Qualifications

• Education Degree
• Languages Good verbal and written communication skills

Our Ideal Candidate

• 2 years of experience in relationship service management and retail banking industry

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers