Total 24,540 Full-time customer service job vacancies in Singapore

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Performs service recovery
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviors.
• Involve in Department project

Job Requirements:

• Bachelor's Degree with 5 years of working experience in Contact Centre
• Managerial experience leading a team
• Great communication skills
• Ability to manage a team and ensure SLA are met
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

SERVICE TECHNICIAN (HOME APPLIANCES)

$1,900 to $2,800 per month

Job Description

Servicing & Repair

· Repair, maintenance and test tasks for home appliances

· Providing service and customer support

Requirements

· Working Hours: 5.5 days (Monday – Friday : 08:30am to 05:30pm, Saturday: 08:30am to 12:30pm)

· Relevant working experience

· All ages are welcome to apply

· Able to speak English and Chinese in order to assist and communicate with clients.

· Near Simei (East region)

· Salary will be commensurate based on experience and qualifications.

· Please call 96178475 during office hour if you are interested

We are current looking for Occupational Therapist our social service agency (SSA). The Agency works to empower persons with cerebral palsy or multiple disabilities to realise their full potential and lead fulfilled, dignified lives.

Job Description / Requirement

Early intervention Programmes for Infants & Children-(EIPIC)

a. Involve in individual and group activity programmes

b. Train and teachers / assistants in relevant basic techniques of occupational therapy to facilitate implementation in classroom setting

c. Liaise and teach parents in client handling skills to ensure and encourage continuity of occupational therapy programmes both at EIPIC Centre and home

d. Provide support and counselling to families of clients when required

e. Evaluate, prescribe and fabricate / purchase assistive devices as required by the clients to improve their functionalities.

f. Monitoring seating / positioning in the EIPIC centre and provide necessary recommendations

g. Plan for EIPIC clients along with EIPIC heads and OT- HOD to best integrate them to mainstream, work with teachers in regular school, parents

h. Pay school visit where the EIPIC clients are integrated, provide consultation to teachers in regular school for best integration

i. Adopt various approach for therapy for EIPIC clients and take the lead in discussing the approaches with other therapists in the department

j. Adopt and practice the Best Practice Guideline (BPG) for therapists.

Professional/Staff Development

a. Keep abreast of latest development in service delivery of occupational therapy related areas to ensure that therapy programmes are kept updated.

b. Conduct in-house training programmes for relevant staff, teachers, parents, caregivers, and volunteers in the organization.

c. Involve in research where possible, relevant to areas of occupational therapy service delivery.

d. Supervise daily routine of Occupational Therapy support staff

e. Provide on-the-job training to Occupational Therapy support staff

Critical core skills

• To be a good problem solver, decision maker, good collaborator.

• Facilitate conflict situations through appropriate balance of logic and emotions and oversee behaviours within teams to minimise conflict occurrences.

• Budgeting for specific programme

• Identify opportunities for transdisciplinary collaboration and knowledge transfer to facilitate the integration of knowledge from different disciplines

Requirements

1. Bachelor's Degree in Occupational Therapy from an accredited university recognized by Allied Health Professions Council, Singapore

2. Registered with AHPC

3. Excellent communication skills with good command of verbal and written English

4. Strong commitment and motivation to work with children, adults, and caregivers

5. Prior experience in SSA will be an added advantage

6. Proficient in Microsoft Words, Excel and PowerPoint

7. A team player with good organizational skills and able to multitask

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Jobscope

• Coordination and communication of all relevant activities, both internal and external to ensure all aspect of services are in accordance with study requirements.
• Overall responsibility for ensuring that activities come together in a timely manner to meet the client and study requirements
• Working with Client to finalize logistics requirements
• Ensure that all study shipments requested are released according to contractual and country requirements
• Co-ordination of study returns request in accordance with project requirements
• Timely provision of reports and other information to clients as required
• To ensure that all processes are performed in accordance to established procedures and cGMP standard
• Assist management in any other matters as required.
• Provide input into the writing and review of departmental SOPs
• Manages and co-ordinates all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all project related activities through to project completion.
• Participate in client meetings, investigator meetings, teleconferences where appropriate
• Participation in cross functional business process improvement activities as required

Requirements

• Min NITEC / Diploma in Logistics/ Supply chain
• Min 2 years of supply chain / Logistics / warehousing experience
• Candidate with internship experience are welcome to apply

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min NITEC or Diploma in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Recruiter's reference code: #HCG

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Responsibilities:

• Liaise with customers on shipment instructions and booking updates
• Permit declarations and customs clearance
• Coordinate, booking and tracking of Import shipments (Air & Warehouse)
• Handle transportation schedule and operations duties
• Monitor shipment status and update customer and sales team
• Liaise with overseas agents on various requirements and rates
• Prepare necessary documents for internal stakeholders to follow up
• Checking of shipments status
• Perform any ad-hoc duties assigned by superior

Requirements:

• Possess 2-3 years of airfreight experience
• High attention to details
• Able to work well independently

Responsibilities:

• Manage and grow key accounts in the elevator/lift industry.
• Build and maintain strong relationships with clients.
• Understand client needs and provide customized solutions and technical support.
• Coordinate with internal teams to ensure smooth project implementation and customer satisfaction.
• Develop and execute account strategies to achieve sales targets and objectives.
• Identify and pursue new business opportunities within existing accounts.
• Stay updated on industry trends and competitor activities.
• Prepare sales proposals, presentations, and reports.
• Provide regular updates and reports to management.
• Collaborate with cross-functional teams to improve customer experience and resolve issues.

Requirements

• Bachelor's degree in Engineering, Business, or related field.
• Minimum 5 years of experience in account management or sales roles within the
• similar industry.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.
• Willingness to travel.

InInterested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send

to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Perform administrative duties and provide customer service to our patients
• Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advise to patient
• Responsible for assigning beds and scheduling follow up appointments for patients.
• Any other duties assigned from time to time

Requirements:

• GCE 'N'/'O'/'A' Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• 1 to 2 years of working experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applicantions

Working Schedule (Staggered hours):

• 8.30am - 5.30pm (shift 1) / 10am - 7pm (shift 2)
• You are required to work on weekends and Public Holidays on rotational basis

As the Senior/Manager of the Customer Experience (CX) Department, you will be responsible for leading a team of executives in delivering outstanding customer service across various touchpoints. You will identify gaps in the customer experience, develop strategies aligned with business goals, and implement initiatives to enhance satisfaction and engagement.

Key Responsibilities:

• Lead and manage the Bus CX team, overseeing CX strategies, plans, and policies.
• Identify areas for improvement in the customer experience and implement solutions.
• Utilize data analytics to track and analyze customer feedback, recommending improvements.
• Develop and implement CX projects, initiatives, and campaigns.
• Ensure alignment of CX strategies with business objectives.
• Oversee implementation of Workplace Safety initiatives within the Bus CX Section.
• Provide regular updates on CX projects and initiatives to senior management.
• Manage and control expenditure within approved budget.

Requirements:

• Bachelor's degree or equivalent qualification.
• Minimum of 5 years' experience in a management role in public transport or Customer Experience related industry.
• Proficiency in Power BI and other data analytical tools.
• Knowledge of developing webpages using MS SharePoint.
• Strong written and verbal communication skills.
• Effective presentation skills.
• Problem-solving and time management abilities.
• Ability to work under pressure and prioritize tasks effectively.

Benefits:

• Competitive salary
• Medical insurance
• Flexible benefits
• Free travels on all buses and trains (except for express bus services)
• Employee training and development programs

If you are a results-driven individual with a passion for improving the reliability and quality of on-board equipment in the public transport sector, we invite you to apply for the position of Senior/Manager, Customer Experience at SBS Transit Ltd.

To apply, please submit your resume and a cover letter detailing your relevant experience.

SBS Transit Ltd is an equal opportunity employer.

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are looking for a dedicated Occupational Therapist for our social service agency (SSA). The Agency, a non-profit organization dedicated to serving the disadvantaged individuals, in particular persons with disabilities, through training and employment in Singapore. The Agency has been serving the disability community since 1986.

Today, individuals, regardless of their disabilities and disadvantaged background, are enabled through work within an inclusive community.

Job Description

The Occupational Therapist will provide support and interventions to persons with disabilities at the

Enabling Business Hub. He/She is committed and service-oriented and works in collaboration with

other agencies and partners to support persons with disabilities in providing training and job

placement support. He/She will work closely with other Allied Health Professionals in supporting

persons with disabilities towards gainful employment.

Job Responsibili