Total 23,192 Full-time customer service job vacancies in Singapore

• Working days: Mon-Fri (Office Hour)
• Location: Tai Seng
• Benefits: AWS + VB

Job Description:

• Expand service contract sales, focusing on both acquiring new clients and retaining existing ones to achieve sales objectives and targets.
• Provide customers with quotations for spare parts, focusing on standard items.
• Establish and maintain ongoing, positive relationships with our existing customer base to secure and cultivate future business opportunities. This includes recommending equipment upgrades tailored to customer needs.
• Deliver accurate monthly sales forecasts and reports of area of responsibility.
• Ensure enforcement of all service jobs and purchases, ensure all are correctly captured, ordered, invoiced, and fulfilled in a timely manner.
• Participate in marketing initiatives to enhance sales performance.
• Perform any other tasks or duties as assigned by the Company.

Requirements:

• Minimum Higher NITEC or Diploma in Mechanical Engineering or a related field.
• At least 2 years of relevant experience in a similar role.
• Able to read understand, and interpret technical manuals and schematics.
• Able to work independently and a team player with excellent interpersonal and communication skills.
• Must possess a Singapore Class 3 Driving License

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Location: Kranji

Working Hours: 5 days, 8.30am - 6.00pm

Work Attire: Casual/Smart Casual

Job Responsibilities

• Data Entry

• Perform Invoicing

• Prepare Monthly Statements

• Basic Accounting

• Other ad-hoc duties assigned by supervisor and the management

Our Requirements

• Hardworking and willing to learn

• Excellent interpersonal and time management skills

• Proficient in basic English and Chinese

• Able to work under pressure

• Proficient in Microsoft Office

Job Duties & Responsibilities:

● Completes all assigned side work related to set up and breakdown of the dining room, grills, and service hutches.

● Provides enthusiastic hellos and goodbyes to all incoming and departing customers.

● Provides exceptional service & hospitality to every customer. Leads the floor by example, owns customer experiences in the entire assigned section of the dining room.

● Coordinates with the Guest Relations Manager to ensure that section pacing matches needs of the customer book. Pushes pacing or grilling as needed to generate excitement and hit table turns.

● Completes an end-of-shift report that details a service summary, notable customer highlights or issues, wares shortages, and more.

● Participates in training of all incoming Service Associates.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

Who we are looking for This is a mid level management role within the Hedge Funds Fund Services Business Unit of the State Street Alternative Investment Solutions Group. The position interacts with all levels of professionals both internally and externally and with senior level executives of State Street.  Therefore, exceptional interpersonal and communication skills are required.  Candidates must demonstrate strong initiative, be able to perform well under pressure and be capable of managing multiple and diverse assignments.  The position is responsible for managing departments experiencing significant growth.   Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.   What you will be responsible for As a Fund Accounting Client Service Manager (Hedge Funds), you will Provide overall direction to team of staff to assure synchronized teamwork that accomplishes yearly and quarterly financial and operations goals and objectives. Responsible for development and execution of overall business plans both internally and in partnership with clients. Manage relationships with clients at appropriate levels to ensure continued confidence in State Street. Manage relationships with key client contacts ensuring expectations are met and client satisfaction with the level of service received. Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed within department. Responsible for the direction and training of subordinate managers and staff.  Address employee concerns and sensitivities. Review and approve NAV files in accordance with established policies and procedures. Provide support for and effectively communicate broad overall company initiatives and goals to staff within span of control. Responsible for developing department budget and staffing projections. Completes staffing proposals for newly awarded business. Monitors and approves department expenses. Assess operational effectiveness and make suggestions to streamline functions. Develop ideas for new products and services to expand business opportunities and better meet client needs.  Participates in new business process including review of proposals, prospect presentations, staffing allocations, etc. Represent the organization internally and externally as a senior level executive of State Street. Meet all requirements for the performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals. Allocates and coordinates resources including staff allocation, space and procurement of necessary equipment. Spearhead special projects and serve on committees and task force assignments. Provide leadership in areas outside of the division   What we value These skills will help you succeed in this role Detail-oriented mindset, ability to spot and distinguish minute differences in documents A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated. An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients Ability to work independently, to coach, mentor, and lead initiative A polished, professional outlook and manner   Education & Preferred Qualifications Candidate must have a university degree (business, mathematics, finance or economics preferred, accounting concentration a plus) and at least 7 years of accounting experience, including 2 to 3 years of supervisory and financial reporting experience is required. Experience in the Hedge Funds and Fund of Funds is required. Strong computer skills are required, especially Microsoft Office, particularly MS Excel. eFCSoSe

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

PART TIME SERVICE CREW

Requirements:

. Weekends 11am to 9pm, including public holidays.

. $9-11 per hour.
· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hour (must be willing to commit to weekends)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Full spectrum of HR and administrations, including Recruitment, Compensations and Benefits, Performance appraisal, Payroll Processing, implementation of policies, staffs discipline/ disputes and other HR related functions.

Jobs responsibilities

• Managing the full cycle of recruitment
• Manage issues pertaining to foreign workers.
• Manage employee welfare matters.
• Work pass applications, renewal and cancellations.
• Carry out HR policies and processes,
• Ensure HR practices are in compliance with local labour legislation and regulations,
• Provide daily operational HR administration support and other administrative duties.
• Payroll processing
• Assist in Company’s event.
• Attend to employee enquiries
• Assist in other HR initiatives and projects as and when directed by superior.

Jobs requirements

• Minimum of a Diploma Human Resource Management or any related discipline is preferred.
• Minimum of 2 years of relevant experience in similar capacity
• Knowledge of local employment laws, e.g. Employment Act, CPF Act, etc
• Hands-on payroll experiences. Payroll software Timesoft will be an advantage.
• High level of integrity and responsibility
• Positive working attitude and team player
• Good interpersonal and communication skills.

Job Highlights

• 5 days work week
• Friendly working environment
• Transportation provided

Salary range

• $2700 - $3000

Job Description:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Prepare daily schedule of technicians
• Daily briefing of technicians on any special instructions
• Process paperwork, quotations and billing
• Coordinate with the warehouse on items needed by technicians
• Assist with customer servicing enquiries
• Contact suppliers on servicing feedback and warranty claims
• Any other relatable duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW (FULL TIME/PART TIME)

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

FULLTIME /PART TIME SERVICE CREW

Full time Requirements:

. 5 days work week (Including weekends and public holidays)

. Basic Salary $1700-2000

Part time Requirements:

. 2 Shifts (10.30am - 4.30pm) or (3.30pm - 9.30pm) including weekends and public holidays

. $9-11 per hour

· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

Customer Service Executive | Potong Pasir / Geylang Bahru

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

We are looking for an Application Engineer who enjoys interacting with customers and likes to work in an autonomous environment. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys of prospective customers.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Support services include: Water Chemistry checks, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management and top-up.
• Follow Ecolab safety guidelines and incident reporting requirements.

Requirements:

• Technical Degree or equivalent education with industry experience is preferred.
• Must have knowledge of and experience in materials, scheduling, inventory, manufacturing and installation processes.
• Excellent organizational, interpersonal, verbal and written communication skills are essential.
• Ability to manage multiple projects simultaneously and maintain project schedule timelines.
• Someone who can think logically and interject common sense and is prepared to make decisions.
• A self-motivated, goal oriented, as well as a team player

A proud recipient of Excellence Service Award, we cordially invite experienced and zealous Customer Experience / Service Specialists who are imbued with a spirit of excellence to join our progressive organisation. Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

1. Customer Service

- Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls

- Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently

- Maintain records of customer interactions, process customer accounts and file documents

- Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically

- Collate all customers’ compliments and complaints into Spreadsheet for analysis

- Generate and follow up with sales leads from all the various platforms

- Identify and assess customers’ needs to achieve satisfaction

- Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions

- Afford support to the Head of Department and team members on day-to-day operation

- Perform any other duties as assigned

2. Customer Journey Experience

- Pinpoint service gaps in the Customer Journey experience

- Review Service Standards through visits to boutiques periodically

- Analyse the source and root cause of service deviance

- Generate workable solutions to bridge these service gaps

- Identify pain points of customers in their buying/shopping experience and derive solutions to address them

- Identify touch points for our customers to heighten our service level

3. Customer Relationship Management

- Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them

- Collate and analyse customer’s data using the CRM software, Hubspot

Pre-Requisites

- Minimum GCE-N Level

- Minimum 1 to 3 years’ experience in a customer service / experience capacity

- Relatively well versed in Microsoft Office Suite especially Excel

- Familiarity with CRM software ideally HubSpot

- Good command of English, both spoken and written

- Conversational Mandarin (to attend to Mandarin-Speaking Customers)

Able to work after office hours ie on weekends on need basis.

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Assist F&B Managers/Supevisors to manage restaurants and coffeehouse:

• Greet and welcome members and their family to the F&B Outlets.
• Recommend food menu and drinks
• Key orders into POS system and/or guide members to key in food orders
• Assist to replenish and order supplies
• Prepare duty roster and liaise with permanent and part-timer staff
• Coordinate with F&B team to provide excellent services

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Permanent, 5 days, Eunos

Jos scope

· To perform trouble shooting onsite

· To be in charge of preventive maintenance for electrical power system – UPS System and data centre equipment.

· To perform onsite installation, testing and commissioning of UPS, batteries and electrical power system equipment.

· To record safety and technical documentation.

Requirement

· Min NITEC Diploma Electrical, Electronics Engineering or equivalent

· 3years of hands-on working experience in electrical power systems.

· Familiar with electrical, mechanical

· Singapore Class 2B and/or Class 3 license

· 24/7 on call standby (Extra allowance will be provided) (Rotating 1sthalf or 2nd half of month)

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.