Total 90 Senior Executive customer service manager job vacancies in NTU Novena Campus, Singapore

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

· Attend to customer’s incoming calls, SMS and Whatsapp messages

· Issuance of invoices for different branches

· Update of customer information on internal database

To support sales consultants by securing appointments

· To place outbound cold calls and provide good customer services

· To keep our customers informed on the latest update and ongoing promotions

· To be inquisitive and sensitive towards customers’ requirements and concerns over call

Role Requirement

· Suitable candidate should possess ‘A’ Levels or Diploma and above

· 1 year relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· 5-day work week with alternate Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Additional performance incentives and allowances
• Convenient working locations in Novena Medical Centre or Scotts Medical Centre

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Responsibilities:

• Provide food & beverage service in the outlets and banquets
• Attend to members' requests, taking orders and serving of food and drinks
• Maintain cleanliness of the outlets at all times
• Ad-hoc tasks as assigned by the Management

Requirements:

• Basic Food and Hygiene Certificate will be an advantage
• Good communication and interpersonal skills
• Ability to work well under pressure in a fast paced environment handling multiple tasks
• Excellent interpersonal and communication skills
• Teamplayer and service oriented
• Able to work weekends and public holidays

Only shortlisted candidates will be notified

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

[Order Number: 764112]

Responsibilities

• Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
• Process Purchase Order to vendors
• Liaise with various internal & external parties to ensure timely production and shipping of goods
• Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups
• Communicating with a factory in China for delivery matters
• Any other ad-hoc duties assigned

Requirements

• Candidate must have at least 7 years of experience in Customer Service function
• Knowledge in SAP is an added advantage
• Mandarin proficiency to communicate with a factory in China

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

· Attend to customer’s incoming calls, SMS and Whatsapp messages

· Issuance of invoices for different branches

· Update of customer information on internal database

To support sales consultants by securing appointments

· To place outbound cold calls and provide good customer services

· To keep our customers informed on the latest update and ongoing promotions

· To be inquisitive and sensitive towards customers’ requirements and concerns over call

Role Requirement

· Suitable candidate should possess ‘A’ Levels or Diploma and above

· 1 year relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· 5-day work week with alternate Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Additional performance incentives and allowances
• Convenient working locations in Novena Medical Centre or Scotts Medical Centre

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

· Attend to customer’s incoming calls, SMS and Whatsapp messages

· Issuance of invoices for different branches

· Update of customer information on internal database

To support sales consultants by securing appointments

· To place outbound cold calls and provide good customer services

· To keep our customers informed on the latest update and ongoing promotions

· To be inquisitive and sensitive towards customers’ requirements and concerns over call

Role Requirement

· Suitable candidate should possess ‘A’ Levels or Diploma and above

· 1 year relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· 5-day work week with alternate Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Additional performance incentives and allowances
• Convenient working locations in Novena Medical Centre or Scotts Medical Centre

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.