Total 73 Senior Executive customer service manager job vacancies in d09 cairnhill orchard river valley

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Founded by a team of Doctors frustrated with the current state of Men's Healthcare, The company is dedicated to providing personalized, discreet, and holistic men's health solutions.

Role Description

This is a full-time on-site role for a Customer Experience Executive in Singapore. The Customer Experience Executive will be responsible for ensuring customer satisfaction, providing analytical support, handling customer inquiries, and maintaining excellent communication with clients. We're looking people who can go the extra mile to ensure our customers have a positive and memorable experience. As a luxury health clinic, we need to ensure that our patients get the best healthcare experience in Singapore from the second they walk into our clinic.

Job Responsibilities

• Patient Concierge Services: Greeting, handling of patient enquiries (messages, phone calls), patient registration, payment and relationship building with patients
• Scheduling of Appointments and
• Coordination of diagnostic tests and Imaging
• Administrative duties
• Assist in-house doctors with procedures
• Perform setting up of medical equipment and taking measurements of patients

Job Requirements:

• You love serving customers and making a lasting impression!
• Good command of the English language.
• A team player with excellent communication and interpersonal skills
• Responsible and high punctuality
• Driven and passionate about providing quality service and care to patients

Job Requirements:

• 1-3 years of working experience in a retail or customer services role.
• Willing to assist doctors on minor procedures
• Possess basic computer skills
• Any educational qualification in healthcare/life sciences would be beneficial but not necessary
• Strong communication and interpersonal skills
• Ability to prioritize customer satisfaction
• Sales experience is a plus

To apply, please send your resume and a profile photo to our WhatsApp number 91399613.

Only complete application with profile photo will be processed.

• Gain your exposure/experience here today!
• Attractive BENEFITS & ENTITLEMENT
• No experience welcome to apply!

• Fun working culture with friendly coworkers
• Team work setting environment
• Meals & Uniform is provided
• Fast hiring & revert!

Requirements:

• Comfortable to do morning/afternoon/night/weekends!

Job scope:

• Greeting walk-in guests and providing customer service
• Assisting with payment and call-ins requests
• Helping out with room-services and other adhoc assigned

For candidates who do not wish to apply via the site and would still like to apply in a PnC manner, please send your resume or contact [email protected] or wa.me/82888509

EA Personnel Name: Estele Chai

EA Personnel No: R23117142

EA License No: 04C3537

Jobs Responsibilities

• To assist client on login issue
• Attend to inbound calls
• Require to do outbound calls when needed
• Advise on the necessary forms to complete
• Resolve client’s queries, handle complaints if needed

Job Requirements

• Min. 1-2 years of customer service experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Who we are:

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.

We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial intelligence. We are building a next generation insights-driven platform to serve millions of customers and merchant partners across Southeast Asia.

The way we work:

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

We are seeking a Senior CRM Executive who demonstrates a deep understanding of the company's product, be able to identify consumer touch-points and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organised, detail-oriented, and capable of managing multiple projects simultaneously.

As a Senior CRM Executive, you will:

• Collaborate with cross-functional teams (Product & Engineering, Marketing, Partnership) for effective GTM strategies
• Participate in CRM planning and executing CRM & campaign programs
• Drive platform retention, loyalty, engagement and usage metrics (e.g. CTOR)
• Manage user segmentation, communication delivery (emails, push notifications, etc) and performance evaluation
• Conduct comprehensive experiment throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests or other experimentations and apply basic statistics to improve campaign performance
• Spike the CRM applications to better plan and implement the campaign

You will be a great match if you have:

• Minimum 3 years of experience in CRM or BA roles
• Proficient in delivering campaigns and managing automation with rigorous A/B testing (or other different experimentations before)
• Sensitive to numbers, logical thinking and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent project management and communication skills
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g. Braze) is a plus
• Familiarity with Design software (e.g. Figma) is a plus
• Demonstrates a strong sense of ownership, responsibility and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred
• Strong ownership of grey areas

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.

Your duties and responsibilities include general administrative duties, handling enquiries on patients' admissions, scheduling of patients' appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process.

Requirements:

• Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.
• Experience in frontline customer service and/or practical knowledge of hospital operation are preferred.
• Proficient in IT data/information system. Knowledge in SAP system would be an added advantage.
• Outgoing and pleasant personality with good interpersonal and communication skills.
• Service oriented and patient focused.
• Candidate is required to commit minimum 20 working hours per week.

Jobs Responsibilities

• To assist client on login issue
• Attend to inbound calls
• Require to do outbound calls when needed
• Advise on the necessary forms to complete
• Resolve client’s queries, handle complaints if needed

Job Requirements

• Min. 1-2 years of customer service experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Working Hours:

• 5-day work week (2 weekdays off per week)
• 8.30am to 6.15pm / 9.30am to 7.15pm

Job Description:

• Serve as the main contact for patients and partners.
• Manage patient appointments and walk-in inquiries.
• Provide excellent customer service and resolve concerns.
• Assist in scheduling and clinic planning to optimize revenue.
• Maintain accurate records and performance reports.
• Promote clinic services and cross-sell effectively.
• Upsell services and packages to increase customer satisfaction and revenue.

Qualification:

• Min 2 years Customer Service Experience
• Able to work on both weekends
• Able to work rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.

Your duties and responsibilities include general administrative duties, handling enquiries on patients' admissions, scheduling of patients'appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process.

Requirements:

• Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.
• Experience in frontline customer service and/or practical knowledge of hospital operation are preferred.
• Proficient in IT data/information system. Knowledge in SAP system would be an added advantage.
• Outgoing and pleasant personality with good interpersonal and communication skills.
• Service oriented and patient focused.
• Candidate will be on 2-day alternate On/Off 12-hour rotating shifts pattern.
• Successful candidate will be offered 2 years contract, with an opportunity for conversion to regular contract.

Executive, Community Engagement (Fundraising)

Position: Executive, Community Engagement (Fundraising)
Salary: Up to $4.5K
Employment Type: Office-based, Full-time

We are looking for a passionate and dedicated Executive to join our Community Engagement Team, focusing on fundraising initiatives. If you have a flair for project management, communication, and a strong interest in social causes, this role could be a perfect fit for you!

Key Responsibilities:

• Plan, manage, and execute fundraising campaigns, events, and activities.
• Research, identify, cultivate, and maintain relationships with donors, sponsors, partners, and prospects.
• Collaborate with internal and external stakeholders to ensure successful campaign execution.
• Support the Community Engagement team in day-to-day operations and special initiatives.
• Take on other related tasks as assigned by the reporting manager.

Requirements:

• Degree in a relevant field.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work both independently and within a team environment.
• Proficiency in MS Office, CRM software, graphic design, and email marketing tools.
• Willingness to occasionally work late or on weekends when necessary.
• Compassionate with a strong interest in healthcare or social services.
• Experience in fundraising/community engagement is a plus.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours:

• 5-day work week (2 weekdays off per week)
• 8.30am to 6.15pm / 9.30am to 7.15pm

Job Description:

• Serve as the main contact for patients and partners.
• Manage patient appointments and walk-in inquiries.
• Provide excellent customer service and resolve concerns.
• Assist in scheduling and clinic planning to optimize revenue.
• Maintain accurate records and performance reports.
• Promote clinic services and cross-sell effectively.
• Upsell services and packages to increase customer satisfaction and revenue.

Qualification:

• Min 2 years Customer Service Experience
• Able to work on both weekends
• Able to work rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Upper Thomson

Basic Salary:

• $2,500 to $3,500

Working Hours:

• 5-day work week (2 weekdays off per week)

• 8.30am to 6.15pm / 9.30am to 7.15pm

Responsibilities:

- Serve as the main contact for patients and partners.

- Manage patient appointments and walk-in inquiries.

- Provide excellent customer service and resolve concerns.

- Assist in scheduling and clinic planning to optimize revenue.

- Maintain accurate records and performance reports.

- Promote clinic services and cross-sell effectively.

- Upsell services and packages to increase customer satisfaction and revenue.

Requirement:

- Must have at least 2 years Customer Service Exp

- Able to work both weekends

- Able to work rotating shift

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Executive, Community Engagement (Fundraising)

Position: Executive, Community Engagement (Fundraising)
Salary: Up to $4.5K
Employment Type: Office-based, Full-time

We are looking for a passionate and dedicated Executive to join our Community Engagement Team, focusing on fundraising initiatives. If you have a flair for project management, communication, and a strong interest in social causes, this role could be a perfect fit for you!

Key Responsibilities:

• Plan, manage, and execute fundraising campaigns, events, and activities.
• Research, identify, cultivate, and maintain relationships with donors, sponsors, partners, and prospects.
• Collaborate with internal and external stakeholders to ensure successful campaign execution.
• Support the Community Engagement team in day-to-day operations and special initiatives.
• Take on other related tasks as assigned by the reporting manager.

Requirements:

• Degree in a relevant field.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work both independently and within a team environment.
• Proficiency in MS Office, CRM software, graphic design, and email marketing tools.
• Willingness to occasionally work late or on weekends when necessary.
• Compassionate with a strong interest in healthcare or social services.
• Experience in fundraising/community engagement is a plus.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Executive, Community Engagement (Fundraising)

Position: Executive, Community Engagement (Fundraising)
Salary: Up to $4.5K
Employment Type: Office-based, Full-time

We are looking for a passionate and dedicated Executive to join our Community Engagement Team, focusing on fundraising initiatives. If you have a flair for project management, communication, and a strong interest in social causes, this role could be a perfect fit for you!

Key Responsibilities:

• Plan, manage, and execute fundraising campaigns, events, and activities.
• Research, identify, cultivate, and maintain relationships with donors, sponsors, partners, and prospects.
• Collaborate with internal and external stakeholders to ensure successful campaign execution.
• Support the Community Engagement team in day-to-day operations and special initiatives.
• Take on other related tasks as assigned by the reporting manager.

Requirements:

• Degree in a relevant field.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work both independently and within a team environment.
• Proficiency in MS Office, CRM software, graphic design, and email marketing tools.
• Willingness to occasionally work late or on weekends when necessary.
• Compassionate with a strong interest in healthcare or social services.
• Experience in fundraising/community engagement is a plus.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

You will be part of a dynamic start-up team to plan, design, develop and construct new patient-centric healthcare facilities. These facilities are envisioned to serve the projected needs of our residents in the coming years and beyond 2030, and are expected to cater for operating theatres, short-stay wards and specialist outpatient clinics at minimum.

This role provides a rare and meaningful opportunity to contribute towards shaping the healthcare landscape in Singapore and positively impacting the future health of our residents. You will be part of a team working closely with clinical and operational stakeholders to ensure the plans for their services are well drawn-up and that opportunities to improve current processes or innovate have been considered. Working with the team, you will collectively ensure that the new healthcare facilities are designed to support these plans in the long run.

Your work will include, but is not limited to the following:

• Supporting our clinical stakeholders in strengthening the case for how their respective services can meet the expected care needs
• Reviewing with the core team the submitted proposals to identify key decision points, merits and/or gaps
• Keeping the workgroups/sub-workgroups informed of developments elsewhere within the hospital so their proposals can be adjusted in a timely manner
• Following up with stakeholders to ensure the overall project timelines are met

JOB REQUIREMENTS

• Recognised Bachelor's degree in any discipline
• Prior experience in the healthcare sector is an advantage but not a pre-requisite
• Highly driven and eager to acquire new knowledge and skills

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599