Total 68,899 Manager customer service manager job vacancies in Singapore

Responsibilities:

• Coach internal development teams to apply Agile principles and practices for delivering business value.
• Evaluate and recommend agile software engineering practices to the team.
• Remove impediments or guide the team in doing so.
• Build a trusting and safe environment emphasizing problem-solving and open communication.
• Improve transparency, radiate information, and over-communicate effectively.
• Enhance the development team’s velocity at a sustainable pace.
• Educate and support the Product Owner in product backlog refinement, vendor management, and stakeholder engagement.
• Adhere to the Agile Software Development Manifesto.

Experience and Skills Needed:

• Minimum 3 years of experience in an agile environment as a full-stack developer or technical lead.
• Certified Scrum Master with at least 2 years of experience in a Scrum Master or equivalent software delivery role.
• Excellent stakeholder engagement and communication skills.
• Familiarity with Atlassian products, Scrum, LeSS, Kanban, design thinking, and workshop facilitation is advantageous.
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines.

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Responsibilities:

•Pay close attention to the global beauty trend dynamics, insight into the beautyneeds of different consumer groups, and plan the product line layout and productupgrade direction of the beauty category.

•Lead the planning and launch of new beauty products, including product concept,ingredient selection, packaging design, etc., to ensure that the products fit thebrand's positioning and meet the market demand.

•Establish and maintain good relationship with beauty suppliers, negotiate terms ofco-operation, control product quality and cost to ensure stable supply of qualityproducts.

•Develop promotional and marketing plans for the beauty category, combining onlineand offline channels, to increase product sales and brand reputation, and createexplosive beauty products.

•Analyse the sales performance and market feedback of beauty products, optimiseproduct strategy and inventory management in time to improve the overalloperational efficiency of the beauty business.

Requirements:

•Bachelor degree or above, major in beauty, marketing or other related majors is preferred.•More than [1] years of experience in beauty category management or related work experience, with successful cases of beauty product promotion.•Excellent knowledge of beauty products and understanding of production and sales norms and trends in the beauty industry.

• Strong project management and communication coordination skills, able to effectively drive cross-departmental cooperation.

• Passionate about the beauty market, with a keen sense of business sense and innovation.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

The Training Development (TD) Manager leads a small team of Instructional Designers and Content

Developers to design and deliver engaging learning to our clients. The TD Manager leads the team to help

the clients define their staff’s competency needs, design the corresponding learning and assessment

methods to ensure the staff are competent and confident to perform their roles. The team will design and

develop the most appropriate and engaging adult learning contents to inspire and qualify clients’ staff.

Job Responsibility :

Design Training:

Design and align Learner-centric Pedagogies into each Training Development project, fitting

into the client’s training context and using client’s training frameworks to meet defined Learning Objectives.

Training Development work:

Develop or review Lesson Plans (LPs) to incorporate/align with the latest Lesson Objectives and Methods of

Instruction (MOI) to meet desired Training Outcomes. Develop or review Lesson Materials (LMs) to support

the revised LPs. New/reviewed LMs should be in digital form so that they can be accessed on the client’s

Learning Management Systems (supporting online and classroom learning). LMs include Instructional

Reference Publications (based on the client’s operating and safety guides), Presentation Slides (with

embedded interactivity), Formative Assessment Quizzes (using online/web-based applications or embedded

into slides), Training Videos, Lesson Handouts, Instructor/Facilitator’s Guide. Assessment plan including

questions, scenarios/injects as well as rubrics for Written, Oral, Practical Assessment.

Project Management:

Ensure the timely delivery of Training Development services to the clients to mutually agreed standards. This

includes coordinating the Training Developers meetings with the client to fulfil the planned training

development services as required by the client. Ensure good stakeholder engagement with client’s subject

matter experts, instructors and training managers.

Job Requirements:

1. Diploma in Design and Development of Learning for Performance (DDDLP) or equivalent

2. Qualifications or certificate in Training Development or Instructional Design from IAL, NIE or accredited

training institution.

3. At least 2 years of education/training industry related working experience, including ex-MOE education

officer or equivalent or Senior Instructor appointments in SAF Schools.

4. Experience in the following areas:

a. Developing Lesson Plans and Assessment Plans.

b. Developing Training Material such as lecture slides, facilitator guides, courseware for eLearning.

c. Competency in instructional design with expertise in development. Experience in content

development, project management with experience in all phases of the instructional design process.

d. Knowledge in IT systems. Experience with authoring tools such as Adobe Captivate, Articulate,

iSpring and web page creation skills using HTML, XML and other web technologies.

Singaporean ONLY.

**Only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Responsibilities:

• Same as Associate Consultant, but with an increased level of responsibility in managing project schedules and stakeholder expectations.
• Take a leadership role in guiding the development team and stakeholders through product design, testing, and implementation processes.
• Develop and maintain detailed project plans and documentation for larger projects.
• Lead in facilitating focus groups and workshops to gather user input and feedback.
• Oversee the UAT process and work closely with stakeholders to ensure proper testing and implementation.
• Manage the project’s scope and ensure that deliverables are completed on time and within budget.

Experience and Skills Needed:

• Proven experience with Agile project methodologies (Scrum, Extreme Programming) and UX development environments.
• Experience with business process software systems and complex software implementations.
• Strong leadership, multitasking, and organizational skills, with the ability to manage competing priorities and deadlines.
• Advanced communication skills and the ability to influence stakeholders and teams.
• Proficient in Confluence, JIRA, Balsamiq, and BPM modeling techniques.
• Certification as Scrum Master, Certified Product Owner, or Certified Business Analysis Professional preferred.

Responsibilities:

• Lead large-scale product development projects, ensuring requirements are accurately captured and effectively communicated to stakeholders and development teams.
• Own the entire product lifecycle, from conceptualization to delivery, working closely with the Product Owner, UX designers, and development teams.
• Ensure alignment between business goals and product development activities, driving continuous improvements in both processes and outcomes.
• Lead UAT planning and execution, working with business users to ensure that the final product meets their expectations and requirements.
• Take the lead in scope management, issue resolution, and project reporting for both internal and external stakeholders.
• Drive business process changes, identify gaps, and ensure that changes are incorporated into the product design and implementation.
• Oversee the creation and refinement of the Product Backlog and Project RAID Log.

Experience and Skills Needed:

• More than 5 years of experience in business analysis or product management in software development projects.
• Deep experience with Agile project methodologies, UX design processes, and large-scale business system implementations.
• Proven track record in leading product development teams and managing cross-functional teams effectively.
• Strong leadership and stakeholder management skills, with the ability to negotiate and influence decision-making.
• Expert-level proficiency with JIRA, Confluence, and BPM modeling techniques.
• Certified Scrum Master, Certified Product Owner, or Certified Business Analysis Professional is highly desirable.

Job Description:

• Plans; organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives;
• Handle project schedules and technical matters.
• Able to work with subcontractors/ suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Any other ad hoc duties assigned.

Job Requirements:

• Degree in Civil or Structural Engineering, Building / Construction Management, or any other discipline related to Building Construction.
• At least 5 years experience in the building construction field. Preferably with experience in public and private projects.
• Good technical knowledge and interpersonal skills.
• Strong in persuasion, service-oriented client relationships and people management.
• Good working attitude, self-motivated and able to work independently.
• Please include projects handled for our reference.

Responsibilities:

· Attend enquiries from customers and forward them to allotment's airlines with cargo details.

· Provide customers with competitive rates from own allotment carriers and follow up business's status.

· Create JOB assignment in the in-house system for cargo details, shipper requirements and proceed booking with carrier's quotation email.

· Provide booking confirmation to customers once received from the carrier.

· Conduct regular visits to build trust and establish long-term relationships with existing customers while maintaining market competitiveness.

· Identify and explore new customers opportunities.

· Manage accounts receivable processes and ensure timely payment receipts from customers.

· Source pricing or solutions for businesses that do not transit via SG based on sales inquiries through the cargo network platform.

Requirements:

· Candidate must possess 5-8 years of experience in the air freight industry.

· Minimum of a Diploma in a related field; candidates with over 8 years of experience in logistics are encouraged to apply even without formal educational qualifications.

· Strong negotiation skills with a proven track record in acquiring new customers.

· Excellent communication and active listening skills, with the ability to build and maintain relationships with internal and external stakeholders.

· Strategic thinking and problem-solving abilities focus on driving results and delivering value.

· Ability to work independently and collaboratively in a fast-paced environment.

· Proficiency in Microsoft Office suite; experience with logistics management software is a plus.

• Control & management of Production Operations, particularly in carpentry works.
• Control & management of Interior Fitting jobs.
• Ensure full effectiveness of the production & installation activities.
• To monitor work progress and supervise workmen’s performance.
• Manpower management
• Oversee the management of stores and logistics.
• Control and management of the 4-storey factory
• 5 years experience in fit out and joinery work

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

70% BPM / 30% RPA

Responsibilities:

Reporting to the Global IT Head, Digital Applications

The candidate will be responsible for:

• Developing and implementing the IA strategy and Target Operating Model.
• Producing a sustainable, future-fit Intelligent Automation Roadmap that aligns with ASM’s strategic objectives
• Acting as the central governance body that interfaces into existing architecture, strategy and governance bodies within ASM; they will ensure standards are defined in alignment with regulatory and internal operational risk requirements.
• Acts as the internal foundation for knowledge and expertise by constantly reviewing market developments, ensuring best-in-class services are provisioned and consumed by ASM CoE community
• Be a change agent promoting an automation culture across ASM
• Drive the education of the IA technology across ASM
• Leading a cross-functional IA team responsible for delivering the strategy, delivery, and operation of CoE. This includes, but not limited to;
• Architecture standards, policies, and processes will be used across ASM to ensure global alignment of Automation platforms, processes, and people.
• Developing a portfolio of best practices to be consumed by all business units and functions
• Introducing new IA services via Proof of Concepts (PoC) and Proof of Value (PoV)
• Key Operational support for live automations
• Ensuring benefits are defined and realized in line with defined automation business cases to meet CoE KPIs.

Qualifications

• Minimum Degree in Computer Engineering
• At least 10 years of IT working experience
• At least 5 years managing technology Business Process Management (BPM), Workflow Management, RPA, Process Mining, etc.
• At least 2 years in a team supervisory, lead, or management role.
• Demonstrable experience leading global, cross-functional teams
• Demonstrable experience working within multi-national and diverse organizations
• Excellent understanding of Operating models that are commercially focused and sustainable to enable rapid growth and expansion
• Demonstrable experience in applying Agile methodology or DevOps in Automation projects.
• While programming knowledge is not required, a demonstrable interest in and/or experience with Automation & Enterprise Technologies (e.g. Microsoft Power Apps/Automate, SAP iRPA, K2, BPM tools, Microsoft Workflow Foundation and Azure low code stacks )
• Experience building and running Global Centralized or Hybrid CoEs with either on-shore, near-shore or offshore models

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Event Planning and Coordination:

- Plan and coordinate all logistical aspects of events, including venue selection, catering, audiovisual requirements, and transportation.

- Contribute to event conceptualisation and ideation to create impactful experiences.

- Understand the marketing user journey and own the communication touchpoints by planning, writing compelling copy, and sending Electronic Direct Mails (eDMs) to inform and engage the audience.

- Manage multiple ongoing events simultaneously, ensuring each event meets its objectives and runs smoothly.

- Oversee event budgets, negotiate contracts with vendors, and ensure cost-effective solutions.

Client and Stakeholder Management:

- Serve as the main point of contact for clients throughout the event planning process, providing regular updates and addressing any concerns.

- Build strong relationships with clients and stakeholders to ensure satisfaction and repeat business.

Performance Monitoring:

- Monitor Key Performance Indicators (KPIs) to ensure delivery of key project outcomes and continuous improvement.

Office Facilities Management:

- Manage the operations of office facilities, ensuring they are running efficiently and effectively.

- Coordinate with vendors for maintenance services, and any facility-related needs.

- Ensure the office environment is safe, functional, and conducive.

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Benefit

• High basic + high commission (Up to $8,000)
• Competitive salary and benefits package.
• Opportunity to work with a collaborative and innovative team.
• Room for professional growth and development.
• Locatet near MRT stations

Job Responsibilities

• Ensuring smooth daily operation of retail stores that you are assigned to operate.
• Ensure area sales target is achieved.
• Ensure each outlet hits the individual outlet target.
• Motivating and managing the assigned retail outlets staff.
• Ensure proper execution of marketing promotions and all communications.
• Participate in operations promotions, advertisement, sales training.
• Ensuring cleanliness and service quality of assigned retail store.
• Act as a liaison between the Sales HOD and assigned outlets, disseminating information and directives to Branch Managers and teams.
• Review Daily Sales Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.
• Perform related, ac-hoc duties/tasks as required.

Job Requirements:

• At least 3 years of similar experience in the Beauty/Spa industry
• Powerful motivator with strong leadership skills
• Excellent influencing and interpersonal skills
• Able to work independently and with a team
• Able to lead a team of max 15 staffs
• Strong command of spoken English and Mandarin. Must be able to speak in Mandarin to liaise with Mandarin speaking customers
• Positive attitude and mindset, able to roll with punches
• Highly initiative with strong problem-solving skills and constantly having a positive mindset
• Able to work on weekends and public holidays and retail hours

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Responsibilities

• Assist in the review of reports, analyse projections of sales and income against actual figures and suggests methods of improving the planning process.
• To have responsibility for the financial development, performance and maintenance of the organisation.
• To be responsible for the preparation of current financial reports and forecasts for future. business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies and financial management reports.
• To assist in the management of all accounting procedures and systems used by the organisation.
• Assist in assessment of the long term financial trends and review prospects for future growth of income and new sales areas.
• Meet your targets and those of the team as a whole.
• To assist in the smooth running of the of the team.
• Contribute to training and development of the team.
• To assist in achieving maximum profitability and growth in accordance with organisation plans.
• To assist in complying with all the financial and legal requirements, responsibilities and obligations, including statutory obligations.

Main Tasks/duties and responsibilities

• To assist in the management and preparation of; current financial reports and forecasts for future business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies; financial management reports to ensure compliance with financial and legal requirements, responsibilities and obligations, including statutory obligations.
• Reporting (content and format as agreed) on a monthly basis.
• To assist in developing plans for team activities to include financial strategy to achieve agreed targets, and effective planning.
• Manage and present proposals to enable the team to deliver accurate and competitive financial planning.
• Delegate authority and responsibility to team with supervision, accountability and review.
• Set an example for team members of commitment, financial activities, work ethics and habits and personal character.
• Maintain accurate financial and other records and activities.
• Control expenses to meet agreed budgetary controls.
• Adhere to all organisation policies and procedures.
• Interact and co-operate with all members of the organisation, its suppliers and clients/customers.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Duties:

• Liaising with Shared Service Centre.
• Research and resolve invoice discrepancies and issues.
• Review vendors’ SOA reconciliation and payment proposal.
• Perform monthly intercompany reconciliation.
• Monitor and ensure compliance with expense policy and statutory regulations.
• Maintain vendor files.
• GST submission.
• Prepare weekly fund reports (Monthly).
• Prepare monthly franchise billings(twice/month).
• Knowledge of cashflow projection will be a PLUS!
• Complete ad-hoc tasks and other duties, as assigned.
• Corporate order invoicing (when needed).
• Cash rebate invoicing.
• NTUC invoice submission to the portal.
• Changi Reward redemption.
• Food panda & Nets report.
• GTO submission for LO, Changi, Caltex.
• Koomi payment report.
• Challenge and improve existing work processes.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

Key Responsibilities:

1. Operations Management

- Oversee daily cleaning operations to ensure timely and high-quality service delivery.

- Develop, implement, and monitor cleaning schedules and ensure adherence to client requirements.

- Manage allocation of resources, including manpower, equipment, and cleaning supplies.

- Conduct regular site inspections to ensure compliance with quality standards and safety protocols.

2. Team Leadership and Supervision

- Recruit, train, and manage cleaning staff, including supervisors and ground teams.

- Assign duties and monitor staff performance, providing feedback and addressing issues as needed.

- Foster a positive working environment and ensure adherence to company policies and standards.

3. Client Relationship Management

- Act as the primary point of contact for clients, addressing concerns and resolving issues promptly.

- Build and maintain strong client relationships to ensure customer satisfaction and retention.

- Prepare and present reports on cleaning activities, issues, and improvements to clients.

4. Budget and Financial Management

- Manage operational budgets, ensuring cost-effective use of resources.

- Monitor expenses, approve purchases, and ensure profitability for cleaning contracts.

- Prepare and submit financial and operational reports to management.

5. Compliance and Safety

- Ensure all operations comply with local regulations, including health, safety, and environmental standards.

- Train staff on workplace safety practices and ensure proper use of cleaning equipment and chemicals.

- Conduct risk assessments and implement corrective actions where necessary.

6. Continuous Improvement

- Stay updated on industry trends, innovations, and best practices.

- Identify opportunities for process improvement and implement efficiency-boosting strategies.

- Introduce eco-friendly and sustainable cleaning practices where feasible.

7. Equipment and Inventory Management

- Oversee the maintenance and repair of cleaning equipment.

- Monitor stock levels of cleaning supplies and place timely orders to avoid shortages.

- Maintain an up-to-date inventory record.

Skills and Qualifications:

- Strong leadership and team management skills.

- Excellent communication and customer service abilities.

- Ability to plan, organize, and prioritize tasks effectively.

- Knowledge of cleaning methods, equipment, and industry standards.

- Budget management and reporting proficiency.

- Familiarity with health and safety regulations.

Key Performance Indicators (KPIs):

- Client satisfaction scores.

- Staff retention and performance metrics.

- Operational cost control and profitability.

- Compliance with health and safety standards.

- Timeliness and quality of cleaning services.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Duties and Responsibilities:

1.Strategic Digital Marketing Planning

2.Campaign Management

3.Website Management & SEO

4.Content Creation & Strategy

5.Social Media Marketing

6.Email Marketing

7.Analytics and Reporting

8.Team Collaboration and Leadership

9.Paid Media Management

Key Skills and Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 1-5 years of experience in digital marketing management.
• Proficiency in digital marketing tools such as Google Analytics, SEMrush, HubSpot, and social media platforms.
• Strong analytical skills and data-driven mindset.
• Solid understanding of SEO/SEM, PPC, content marketing, and email automation.
• Excellent communication, leadership, and organizational skills.
• Creative thinker with the ability to develop innovative campaigns.
• Experience with website CMS platforms like WordPress is a plus.