Total 92,713 customer service manager job vacancies in Singapore

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Responsibilities:

* Perform audit for a board range of clients across various industries

* Perform special audit and/or accounting related project

* Responsible for audit planning, fieldwork and completion

* Assist the Director to identify and resolve accounting/ auditing issues

* Communicate with clients in professional manner, both in writing and verbal

Requirements:

* Candidate possesses a Bachelor's Degree, ACCA, CPA or equivalent recognized by ISCA.

* Minimum of 5 years of relevant experience.

* Strong analytical skills

* Excellent communication skills and able to communicate well with people of all levels

* Able to work independently and manage engagement under tight deadlines

We are a dessert cafe operator seeking for a Manager who is passionate about F&B business to ensure that all the outlets are managed efficiently according to the established concept statements and adhere to Company SOP, Policies & Procedures.
- To assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
- To assign responsibilities to subordinates and to check their performance periodically.
- To represent the business and act in the best interest of the company
- To ensure that corrective actions be taken where necessary by Outlet Managers, Staffs upon monitoring the service and food and beverage standards in all outlets.
- To assist and be available and on duty during peak periods and practice hands on management style.
- To conduct frequent and thorough kitchen inspections together managers.
- To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests.

-To ensure that these incidents are logged in the GIF forms and kept in file.

Guest ServiceTo establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
- To personally and frequently verify that guests in the outlets are receiving the best possible service.
- To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
- To be demanding and critical when it comes to service standards.
- To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

FinancialTo reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
- To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
- To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
- To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
- To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

- To ensure that all departmental operations manual are prepared and updated as assigned.
- To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
- To conduct daily operations briefings with Outlet Managers.
- To ensure that all meetings are well planned, efficient and results oriented.
- To ensure that deadlines on all projects are met.
- To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.
- Minimum O levels or equivalent or certificate in Hotel Management of F&B Management from SHATEC or other recognized institutions preferred but not required
- WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
- Other existing and/or new Workforce Skills Qualifications (WSQ)
- Minimum 3-4 years’ managerial experience in a in Food & Beverage/Hotel industry
- Able to work in a fast pace environment
- Able to communicate fluently to execute upselling techniques

Job Description

• Developing detailed project plans to monitor and track progress.
• Reviewing designs to ensure that they comply with government regulations and standards for safety, materials, and construction techniques.
• Reviewing and evaluating incoming contractors and securing the contracts at competitive rates.
• Overseeing multiple projects and ensuring that all projects are delivered on-time within scope and budget.
• Ensure works are executed in accordance with the approved plans and drawings, contract specifications and regulatory requirements.
• Monitor budgets and make adjustments when necessary to meet spending goals.
• Negotiating with the sub-contractos and make sure they are performing their work within a timely manner while meeting quality standards.
• Maintaining relationship with vendors to ensure they are meeting project deadlines and providing high-quality materials.

Requirements

• Minimum working experience is TEN (10) years in construction sector.
• Must able to work in Saturday/ Sunday/ Public holiday due to urge of work.
• Must agree to work on Day or Night shift at project.
• Proven ability: to monitor, lead & train a team to carry out their daily work duties accordingly.
• A positive mindset to continuously strive & achieve high performance standard.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills

Responsibilities:

* Perform audit for a board range of clients across various industries

* Perform special audit and/or accounting related project

* Responsible for audit planning, fieldwork and completion

* Assist the Director to identify and resolve accounting/ auditing issues

* Communicate with clients in professional manner, both in writing and verbal

Requirements:

* Candidate possesses a Bachelor's Degree, ACCA, CPA or equivalent recognized by ISCA.

* Minimum of 5 years of relevant experience.

* Strong analytical skills

* Excellent communication skills and able to communicate well with people of all levels

* Able to work independently and manage engagement under tight deadlines

Job Responsibilities

. Supports staff results by communicating job expectations

. Planning, monitoring, and appraising job results.

. Helps to coach, counsel, and discipline employees.

. Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Roles

. Negotiate and settle claims within authorized limits, ensuring fair and equitable outcomes for all parties involved. . Provide guidance and support to team members, sharing your expertise and best practices.

. Maintain accurate claims records and documentation, adhering to regulatory and compliance requirements.

Requirements

. Able to speak and write in both Chinese and English.

. At least 2 years of relevant work experience.

. Able to work independently.

. Responsible, mature and well-groomed.

. Good communication skills.

Working Hours

Monday to Friday : 8.30am - 5.30pm

Job Description: -

• Conduct market research to identify opportunities and trends in the APAC aerospace industry.
• Develop and implement effective sales strategies to expand the existing customer base.
• Build and maintain strong relationships with key customers, including airlines, operators, and leasing companies.
• Manage the entire sales process, from lead generation to deal closure.
• Identify new business opportunities.
• Work with internal teams to ensure the delivery of products and services.
• Collaborate with internal teams to ensure the timely delivery of products and services.
• Work closely with marketing teams to enhance brand visibility and awareness.
• Track and analyze sales performance metrics, and generate detailed reports.
• Provide accurate sales forecasts and meet set targets

Job Requirements: -

• Bachelor’s degree in business administration, Marketing or related field or MBA preferred.
• Proven track record in aerospace sales and business development, especially in the APAC region.
• Strong network of contact in the aerospace industry, particularly in the APAC region.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel occasionally within the APAC region and internationally.
• Comprehensive benefits package, including health insurance and panel clinic.
• Opportunity for career growth and advancement.
• 1% commission on sales.

If you are a passionate and driven sales professional with experience in aerospace and a desire to make an impact. We invite you to apply now to become our sales Manager for the region market.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Maintain, review and implement financial and accounting policies to ensure compliance with company's policies and good governance, practice and standard.
• Perform analysis and provide accounting and other financial information in a timely manner to the management team for decision-making.
• Prepare and monitor daily cash flow planning, forecast and movement, and manage cash flow, ensuring sufficient liquidity to meet operating requirements.
• Reviews financial statements, reconciliations, discrepancy findings and journal entries to ensure completeness, accuracy and compliance.
• Combine quantitative and qualitative data & information and to provide suggestion to senior management to enhance operational control.
• Prepare and present monthly, quarterly, and annual financial reports, highlighting key insights on revenue, expenses, and profitability.
• Conduct variance on financial performance, identifying areas for improvement and cost optimization.
• Oversee cost control processes specific to the automotive industry, including managing costs related to vehicle inventory, parts, and repairs.
• Monitor operation flow and process, and work closely with operations to ensure optimal inventory and fleet management.
• Oversee receivables, payables, and credit management, implementing strategies to reduce credit risks and optimize cash flow.
• Ensure adherence to all financial regulations, tax requirements, and automotive industry standards.
• Coordinate internal and external audits, preparing necessary documentation and managing audit findings.
• Provide training and professional development opportunities, ensuring team alignment with financial best practices and industry trends.

Job Requirements:

• Bachelor’s Degree in Finance or Accounting, or equivalent professional qualification (Chartered Accountant is a must)
• Prior experience in handling cash flow management across multiple entities and knowledge of US GAAP is preferred.
• 5+ years of experience in finance, with at least 3 years in managerial role within the automotive or a related industry.
• Strong knowledge of budgeting, and cost control principles in the automotive sector.
• Proficiency in MS Excel.
• Excellent analytical, organizational, and leadership skills.
• Strong interpersonal skills, a team-oriented approach, and experience in managing stakeholder relationship.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

We are seeking an Operations Manager specializing in the electrical sector. The Operations Manager will be located in El Paso, TX and is the primary lead for the production of switchboards. The responsibilities of the Operations Manager include developing strategic direction and leading key manufacturing processes to ensure production objectives are met according to safety, quality, and customer requirements.

The expected annual salary range for this role is $120,000 - $175,000 per year. This position is also eligible for a variable incentive program.

The Operations Manager will:

• Support the operation's strategic plan by providing specific product designs into finished products that meet customer order requirements, product quality standards, and product delivery commitments
• Serve as the tactical liaison between the Plant Manager and Production Supervisors while leading others in achieving organizational goals
• Lead the effort to build a team from the ground up as operations in El Paso get started

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Description & Requirements

• increase market & brand awareness
• Develop digital campaigns to increase interaction and engagement on social media platforms to create brand awareness,enhance social media presence and increase enrollment rate of school branches.
• Propose new marketing ideas for reaching out more new potential customers.
• Responsible to take, edit and upload photos and videos to our official social medial platforms.
• Responsible for writing up contents for public release and our official social media platforms.
• Create and manage all social media platforms include: Facebook, Instagram, Website, School Application and advertising campaigns.
• Manage and update company websites and website enquiries.
• Marketing events planning
• Prepare marketing material, brochures & catalogue.
• admintration job(communicate with students and internal staffs)
• Other responsibilities as assigned.

Job Requirements :

• Possess at least a Degree in Marketing / Business Administration or equivalent.
• Understanding of marketing fundamentals and sales operations.
• Able to think out of the box, push the boundaries, creative with curiosity, have an explorative mindset to generate ideas and solve problems.
• Open-minded and willing to accept constructive feedback.
• Social Media posting experience with some content writing is preferred.
• Strong communication and written skills in both English and Mandarin to liaise with English & Mandarin speaking clients.
• Effective interpersonal skills and well-organised.
• A team player and ability to work independently without supervision.
• At least two to three year working experience in related field. Fresh graduates are welcomed to apply.

Job Highlights

· Enjoy flexible working hours.

· Supportive and dynamic team culture.

· Attractive remuneration.

Email:[email protected]

Job Summary

As a Project Manager/Executive, you will be responsible for leading and overseeing our organisation’s projects from inception to completion. You will work closely with cross-functional teams, stakeholders, and senior management to ensure project success within scope, time, and budget constraints.

Key Responsibilities

1. Project Planning: Define project scope, goals, and deliverables. Develop comprehensive project plans, including timelines, resources, and budgets.

2. Team Leadership: Lead and motivate project teams, assigning tasks and responsibilities. Foster a collaborative and efficient work environment.

3. Risk Management: Identify potential project risks and develop mitigation strategies. Proactively address issues to ensure project success.

4. Resource Management: Allocate and manage project resources effectively, including personnel, equipment, and materials.

5. Quality Control: Maintain project quality standards through regular monitoring and adherence to best practices.

6. Stakeholder Relations: Build strong relationships with stakeholders (including but not limited to landlord, Contractors, HODs). Understand their needs and expectations and ensure they are met.

7. Communication: Facilitate clear and effective communication between team members, stakeholders, and Senior Management. Provide regular project updates and reports.

8. Budget Management: Monitor project budget, expenses, and financial forecasts. Ensure projects are completed within allocated budget.

Qualifications

• Bachelor’s degree in project management, Business Administration, or a related field. PMP certification is a plus.
• Preferably with proven experience as a Project Manager/Executive in Food and Beverage industry.
• Excellent leadership, organizational, and problem-solving skills.
• Outstanding communication and interpersonal abilities.
• Ability to work well under pressure and meet tight deadlines.

Job Description

• Manage shipbuilding projects from construction to completion, ensuring adherence to specifications and timelines.
• Analyze workflows and implement best practices to streamline construction works, reduce costs, and improve productivity.
• Ensure compliance with safety regulations and quality standards throughout the construction process.
• Ensure the works are done within project budgets and identifying areas for cost savings while maintaining quality.
• Serve as the primary liaison between clients, suppliers, and internal teams, providing regular updates on project status and addressing any concerns.
• Identify potential risks in projects and develop mitigation strategies to minimize impact.

Job Requirements

• Bachelor's Degree in Marine Engineering, Naval Architecture or a related field
• Minimum 5 year experience in shipbuilding (FPSO Construction) and marine operation will be advantageous
• Good planning,organization, control, problem-solving, interpersonal and communication skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Store Manager

Key Requirements:

• Positive Thinking
• Motivated
• Well-Organized
• Customer-Focused
• Good Problem Solving Skill
• Communicate well with customers, team members and boss
• Minimum 3yrs experience in managing outlet
• Great interest and knowledge of Disney and/or Sanrio Characters

Jobs Scope:

• Manage Work-Schedule for All Team members for the Outlet
• Manage Product display and creativity to showcase the best for customers
• Manage clients feedback promptly
• Build rapport and relationship with clients
• Manage Client Interaction
• Manage Administrative Matters
• Monitor and Place Orders from Central Kitchen
• Manage Payments
• Manage sales staff and ensure proper training conducted
• Possess enthusiasm to grow the business and exceed sales target

Working Hour:

5 Days Work-Week (44 Hours)

Office Address: Shopping Malls across Singapore (North-East, North, Centre, West)

Salary:

*Please provide your expected salary

Key Benefits:

• Medical Benefits
• Annual Leave Up to 18 per year (starting from 10, and incremental 1 day per year)
• Flexible Working Arrangement
• Happy and Positive Working Team Members
• Encourage Long Break once a year for Travelling Overseas

Interested, please email Resume to L[email protected] or whastapp +6590056640

We are looking for a Project Manager to work in our construction company.

Key Responsibilities:

1. Project Planning and Execution:

- Lead the planning and execution of engineering projects, defining project scope, goals, and deliverables.

- Develop project schedules, resource plans, and budgets in collaboration with stakeholders.

- Monitor project progress, track milestones, and manage changes in project scope, schedule, and costs.

2. Team Leadership and Management:

- Manage a team of engineers and technical staff, assigning tasks, providing guidance, and monitoring performance.

- Foster a collaborative team environment, ensuring effective communication and coordination among team members.

- Conduct regular team meetings, performance evaluations, and mentorship to support professional development.

3. Technical Expertise and Problem-Solving:

- Provide technical guidance and expertise to resolve complex engineering issues and challenges.

- Collaborate with engineers and subject matter experts to develop innovative solutions and ensure technical integrity.

- Ensure compliance with engineering standards, regulations, and industry best practices.

4. Stakeholder Communication:

- Serve as the primary point of contact for stakeholders, including clients, management, and project teams.

- Communicate project status, risks, and issues effectively, providing timely updates and recommendations.

- Address stakeholder concerns and manage expectations to maintain positive relationships throughout the project lifecycle.

5. Risk Management and Quality Assurance:

- Identify potential risks and develop risk mitigation strategies to minimize project disruptions.

- Monitor project quality and performance metrics, implementing quality assurance processes as necessary.

- Conduct project reviews and lessons learned sessions to identify opportunities for improvement.

6. Resource Management and Budget Control:

- Allocate resources effectively, including personnel, equipment, and materials, to support project requirements.

- Monitor project budgets, expenses, and financial forecasts to ensure adherence to financial objectives.

- Identify cost-saving opportunities and optimize resource utilization to maximize project profitability.

Required Skills :

Project Management Skills:

Proven experience in managing engineering projects, with a solid understanding of project management methodologies and tools.

Technical Expertise:

Strong technical background in engineering disciplines relevant to the industry (e.g., roofing, civil, etc.). Familiarity with project management software (e.g., MS Project) and construction-related tools (e.g. AutoCAD, BIM).

Leadership and Communication:

Excellent leadership, interpersonal, and communication skills to lead teams and interact effectively with stakeholders.

Problem-Solving Ability:

Analytical mindset with the ability to identify issues, evaluate alternatives, and implement effective solutions.

Organizational Skills:

Strong organizational skills with attention to detail and the ability to manage multiple priorities and deadlines.

As a member of management team to provide thought leadership in strengthening evidence-based quality person-centred care (PCC) nursing practices towards well-being and wellness of all profiles of persons living with dementia in the Lodge.

Responsibilities:

1. Provide visionary leadership in transforming and maintaining high standards in the delivery of evidence-based PCC dementia nursing care in accordance with MOH Enhanced Nursing Standard for Nursing Home (ENHS), Healthcare Service Act (HCSA), Singapore Nursing Board Standard of Practice & Code of Ethics and person-centred care principles.
2. Provide training, coaching, supervision and monitoring to build a capable and forward-looking team for high and consistent quality dementia care.
3. Provide leadership to the Domain Expert teams in reviewing SOPs for relevance and alignment to person-centred principles, facilitate and monitor the implementation of ENHS for consistent high-quality and safe person-centred nursing care.
4. Lead Quality Assurance team through structured audits, lead relevant Quality Improvement (QI) projects and on-going analysis of clinical data to improve quality and efficiency delivery of person-centred care.
5. Lead team in harnessing technology to enhance safety, productivity and deepen PCC nursing.

Requirements:

• A degree in nursing from an accredited University and an advanced diploma, post-graduate, post-basic nursing qualification
• Full registration with Singapore Nursing Board
• At least 10 years as Staff Nurse with 5 years of leadership experience in a nursing homes, inpatient hospice, and inpatient wards in both acute and community hospitals.
• Strong believer in person-centred care
• Excellent communication and interpersonal skills
• Dynamic, resourceful, driven, visionary and able to work independently and within a team
• Experience with dementia population will be an added advantage

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

Essential Functions:

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake &bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

Job Title

Restaurant Manager

Occupation

MANAGER

Job Description & Requirements

Job Description & Requirements

Roles & Responsibilities

Manage day to day restaurant operations, and ensure a positive outlet image

Coordinating front and back of the house operations for smooth delivery of services

Training / coaching of new and current staff on customer service best practices

Managing staff training, schedules and work performance

Organize and supervise shifts

Respond promptly to customer complaints, suggest solutions to resolve complaints

Ensure compliance with safety and sanitation regulations

Control operations cost and identify measures to cut wastages

Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

Preparing of reports

Analyze and forecast sales figures to maximize profits

Strong leadership, motivational and people skills

Acute financial management skills

Qualifications & Requirements

Bachelor Degree in Hospitality, Retail Management or related field

Proven work experience as Restaurant Manager / Hospitality Manage

Strong leadership skills

Excellent communication skills

Financial Management skills

Customer service oriented

Mandarin and English speaking is must.

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Control operational costs and identify measures to cut waste

Fluent in English and Mandarin as need to liaise with Mandarin speaking associate.

Interested candidates please send your resume through email : [email protected]

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Duties:

· Plan, manage and co-ordinate all activities related to the work programmes;

· Prepare and submit all programmes, schedule, method statement, technical proposal, risk assessment plans prior to commencement of work to the SO;

· Co-ordinate and attend all meetings;

· Ensure that all Works carried out are in accordance to the Specifications;

· Work out estimates for the work;

· Put up traffic control/diversion plan for every stage of the work;

· Pick up manhole details and existing traffic lines or schemes on the road;

· Submit the detailed calculation and plans to the SO or his representatives;

· Ensure that all the plans and equipment are in good working condition and the temporary signing arrangement is in accordance with the traffic arrangement plan submitted by him or in accordance with the Code of Practice for Traffic Control at Work Zone before the commencement of work;

· Plan and ensure the smooth operation of the work;

· Ensure that the work carried out is according to the Specifications; and

· Other duties as instructed by the SO or his representatives.

Requirements:

· At least five (5) years relevant local experience in managing road structure construction or maintenance and a degree in civil engineering recognised by the professional engineers (PE) board or qualifications acceptable by the commissioner of building control for registration as resident engineer.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

The Operations Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Operations Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications and M&E Drawings.
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, electrical engineering or BCA recognized degree.
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.