Total 39,418 Full-time customer service manager job vacancies in Singapore

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing exit interviews and procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in labor laws set by governing authorities and organizations

- Time management and organizational skills

Job Description:

• Assistant to Project Lead to manage and coordinate with CSIS vendors or Citi business stakeholders inclusive of attending/ initiating meetings and all to ensure we meet the scheduled timeline, stakeholders’ expectations, facilitate on the testing programs for the newly installed security systems
• Conduct site inspections and assesses the condition of the facility as well as propose the necessary requirements per Citi Security Standards
• Coordinate and facilitate our Citi Business stakeholders and provide guidance on the access card submissions and approvals etc.
• Conduct inventory checks for all completed projects, reviewing of floorplan system plotting diagram and updates. Supporting role function on finance administration mainly on project expense tracking
• Leading the execution works onsite, supervising the vendors and may also be the overall lead for small independent project works

Requirement:

• Minimum of at least 1 year working experience
• Minimum High School/ Diploma in any faculty
• Security certifications will be desirable
• Good communication, coordination skills both spoken and written. Able to command and manage vendors/ suppliers
• Must be able to work under a fast-paced environment, aggressive culture, and timeline
• Basic knowledge on security systems i.e. access control, CCTV, IDS
• Fundamentals of physical security and security system installation

Job Description

• Supervise direct workers and provide instructions to subcontractors.
• Coordinate with land surveyors and subcontractors to ensure accurate setting-out work.
• Liaise with the Qualified Person (Supervision) [QP(S)] representative to maintain high standards of workmanship and confirm that work complies with contract specifications for quality control.
• Arrange inspections of site work with the QP(S) representative.
• Organize and supervise housekeeping and safety practices on-site.
• Manage and minimize material wastage and prevent unproductive deployment of workers.
• Report daily manpower and machinery usage to the Project Manager.
• Ensure compliance with environmental, safety, and health policies.

Requirements

• Diploma or Degree in Construction, Building, or a related discipline.
• Minimum of 10 years of experience in the construction site work.
• Positive attitude with strong teamwork skills.
• Detail-oriented, responsible, and dependable.
• Ability to multitask and work effectively within tight schedules.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

About the Job

The Southeast Asia & India Multi Country Organization is part of the new international region, and includes mainly Vietnam, Philippines, Thailand, Malaysia, Singapore and India.

The SEA & India RSV / PMED Lead is accountable for leading the franchise activities for the key country (Vietnam), and supporting for other countries in the MCO as needed

Main responsibilities:

· In strict alignment with the franchise strategy defined per Glocal model, the Brand Lead, RSV & PMED is in charge of:

· Supporting the definition of the global strategy and content by bringing the insights of the key country he/she is in charge of to the MCO level

· Defining the Vietnam brand plan and support other country’s brand plans as needed, adapting the key features of the global strategy to the specificities of go to market approach, customers, and channels, allocating the resources and being accountable of the success of the local engagement strategy in the achievement of the brand.

· Leading the business case preparation for any new launch or introduction within the brands and products in scope for Vietnam, and other countries as need

· With all relevant stakeholders, build and animate a cross-functional plan and execute it (internal and external), functioning as a pivot to ensure that everybody contributes to the success of the Brand activities for the key country, and other countries as needed

· Integrate the Glocal ways of working guaranteeing the highest level of usage of the CLH resources. Engages with local agencies, only and restricted to cases defined with the global franchise teams, for specific needs of campaigns not covered by CLH

· Facilitating the network of customer engagements in the country, ensuring regular touch points with the Head of Vaccines in the country to ensure full understanding of the needs, to challenge the specific requests and to ensure consistency globally, MCO and at country level in the execution and implementation

· Leading Customer engagement in the execution as per local roadmap and strategy in close contact with VN customer engagement lead(s).

Role challenges in 2024-2025 (Strategic Planning Period)

· Launch preparedness / readiness for RSV & Menquadfi (For RSV / PMED)

· Integrate specific points related to the ongoing market challenges, competition, launches, authorities challenges, etc

· Adopt ditigal transformation and Agile methodology (e.g. Leveraging data and AI) to accelerate & scale-up new operating models

· Successfully adapt / evolve ways of working while delivering business results / avoiding business disruption.

· Champion glocal and transversal ways of working by fully leveraging centralised and standardized Sanofi frameworks (e.g., GTMC, MCO teams..)

· Ensure full alignment with MCO strategies, pricing and foster seamless collaboration with MCO teams

About you

· Education Background: Bachelor’s degree in Marketing, Business Administration, or any related field

· Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and the needs and behaviors of healthcare professionals and patients

· Product Knowledge: Knowledge of product portfolio including the product's features, benefits, competitive landscape, and its place in the overall product portfolio

· Customer-Centric Mindset: A deep understanding of healthcare professionals’ and patients’ needs and expectations, enabling the development of strategies and messages that resonate and deliver value

· Language Proficiency: Fluent in English; proficiency in Vietnamese is a plus

· Brand Management: Extensive experience in brand management, ideally in private market, with a proven track record in developing and executing successful brand strategies in the pharmaceutical or healthcare sector, particularly in a multi-country role

· Industry Expertise: Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics, and the specific needs and behaviors

· Omni-Channel Strategy Development: Demonstrated experience in crafting and implementing comprehensive omni-channel strategies, with a special emphasis on:

· Digital Experience with Customer-Facing Approach: Proficiency in leveraging digital platforms and tools to enhance customer interaction and engagement

· Go-to-Market Exposure: Experience in integrating digital strategies within broader go-to-market plans, including product launches and market entry strategies, to ensure a cohesive and impactful introduction of the brand to new and existing markets

· Analytical and Strategic Planning: Exceptional strategic planning and analytical skills, with the ability to interpret complex market data and insights into actionable strategies. This includes a deep understanding of how to leverage an integrated omni-channel approach for maximum impact

· Data-Driven Decision Making: Proficiency in using data analytics to inform decision-making processes, especially in identifying and prioritizing customer segments for targeted marketing strategies

· Conceptual and Creative Thinking: Strong ability to employ conceptual thinking in identifying innovative solutions, and out-of-the-box thinking to challenge conventional wisdom and drive brand growth

· Leadership and Communication: Exceptional leadership and communication skills, capable of leading diverse teams and engaging effectively with wide range of stakeholders across different cultural and regulatory landscapes. This includes managing cross-functional teams to ensure the seamless integration of omni-channel strategies.

· Adaptability and Problem-Solving: Proficiency in adapting to rapidly changing market conditions and resolving complex issues with creative and effective solutions, particularly in the context of supply chain challenges and market entry strategies.

· Ability and mindset to adapt to new ways of working such as Agile. Leveraging Agile methodologies for cross-team project and initiatives.

· Understanding of Artificial Intelligence (AI) applications in marketing, such as customer data analysis, segmentation, personalization and automation. The ability to incorporate AI-driven insights and technologies to enhance marketing effectiveness and customer experience.

Key Responsibilities and Duties:

• Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales method.

• Gain a clear understanding of customer’s business requirements.

• Generate, respond to and follow-up sales enquiries using appropriate methods.

• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.

• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.

• Attend and present at customer meetings, representing the company in a professional manner at all times.

• Identify and report market and customer trends.

• Identify and qualify new business opportunities.

• Observe competitor activity and gather intelligence.

• Liaise with global business units to maximize overall Company sales opportunities.

• Ensure all sales administration is completed to a high standard and in a timely manner.

• Maintain and updated customer database.

• Conduct and report account planning strategies when required.

• Attend industry functions when required.

Desired Skills and Experience:

• Bachelor's degree or equivalent qualification.

• Minimum of 5 years of experience in sales, preferably in the semiconductor industry.

• Excellent mentoring, coaching and people management skills.

• Strong business sense and industry expertise.

• Proven ability to drive the sales process from plan to close.

• Demonstrated success in business development, lead generation, and customer relationship management.

• Excellent communication skills and a confident demeanour.

• Strong negotiation skills and assertiveness.

Interested applicants, please email your resume to Angele Teh Ling Wei

Email: [email protected]

CEI Reg No: R1104464

EA Licence No: 99C4599

Tao Li Pte. Ltd. is a premier institution dedicated to providing top-notch swimming education and training programs. Our Company specialises in teaching individuals of all ages and skill levels the art of swimming in a safe, supportive, and fun environment. With a team of experienced instructors and state-of-the-art facilities, we are committed to helping our students develop strong swimming skills, confidence in the water, and a lifelong love for swimming.

Job duties:

• Develop and implement marketing plans and campaigns to promote sports club activities, events, and memberships.
• Conduct market research to identify trends, customer preferences, and competitor activities to inform marketing strategies.
• Create compelling content for various marketing channels including social media, website, email newsletters, and print materials.
• Manage the company's social media presence, including content creation, community engagement, and performance analysis.
• Collaborate with external agencies, partners, and sponsors to maximize promotional opportunities and reach target audiences.
• Analyse marketing data and metrics to evaluate campaign effectiveness and identify areas for improvement.
• Stay updated on industry trends, best practices, and emerging technologies to continuously optimize marketing efforts.
• Coordinate with internal teams to ensure alignment between marketing initiatives and overall business objectives.
• Monitor and manage marketing budgets, ensuring cost-effective allocation of resources.
• Oversee the development of marketing collateral such as brochures, banners, and promotional materials.

Job Requirements:

• Bachelor's Degree
• At least 15 years of relevant working experience with a pronounced focus on devising and implementing integrated marketing campaigns, preferably within the sports industry or related field.
• Strong understanding of digital marketing techniques, including social media, email marketing, and SEO.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in spoken and written Chinese for liaising with overseas counterparts.
• Creative thinker with the ability to develop innovative marketing strategies and campaigns.
• Proficiency in marketing analytics tools and platforms for performance tracking and reporting.
• Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
• Strong organisational skills and attention to detail.
• Passion for sports and a genuine interest in promoting healthy and active lifestyles.

The Administrative Manager is responsible for providing a wide range of office management and support to the company including answering phone lines, scheduling/managing calendars, making/confirming meeting arrangements, and writing correspondence. Must be open to not only being in office management but also supporting a CFO and senior leaders with travel arrangements, calendaring, expense reports, etc. Must be resourceful, an independent thinker, self-sufficient and self-motivated.

• Managing overall administrative activities for the office.
• Remaining responsible for the day-to-day facilities operations including supervising the maintenance and alteration of office areas and equipment, purchasing office supplies, furniture, office equipment, etc. for staff.
• Performing administrative work such as filing, sorting, and distributing mail;
• Prepare and edit correspondence, communications, presentations, and other documents
• Arrange and co-ordinate meetings and events
• Maintaining confidentiality of sensitive and confidential information.
• Will be participating in a wide range of company projects and events.
• Performing other work-related duties as assigned including supporting the corporate compliance team as needed.
• Maintains working relationships and communicates with all departments.
• Verifies that accurate room status information is maintained and properly communicated.
• Receive and interact with incoming visitors
• Resolves visitor problems quickly, efficiently, and courteously.
• See moreWorks within the allocated budget for the front office.
  
• Strong computer and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Bachelor's degree is an advantage
• Proficient computer skills and in-depth knowledge of relevant software (ex. MS Office Suite)
• See moreKnowledge of standard office administrative practices and procedures
  

RESPONSIBILITIES

Strategy

• Support the implementation of the vision, strategy, direction and leadership for the CPBB COB CDD team, consistent with the vision and strategy for CPBB COB and in support of the Group’s strategic direction and growth aspirations.

Business

• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Processes

• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

People & Talent

• To work as a team member who can gel and work in collaboration with risk and control partners.
• Lead through example and build the appropriate culture and values.

Risk Management

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on account opening/onboarding issues requiring additional assessment and controls.

Governance

• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Branch, RB Client onboarding team, Business Banking Team, Country CFCC and Group

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details
• Fast learner and efficient
• Good Stake holder management

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Able to review and assess on High-Risk clients who is involved with Risk Events like PEP, Adverse Media, Sanctions
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration
• Clear understanding on the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey
• Analytical mind and ability to articulate the risk concerns and mitigants to complete the review

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Assistant Manager, Student Administration

Office Administration

• Administer procurement, reimbursement and financial activities of ICC (Interdisciplinary Collaborative Core) Office
• Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office related matters
• Serve as the secretary/note-taker for all ICC Meetings
• Assist with the planning and organisation of ICC-related meetings, workshops/seminars, activities
• Assist with the selection of ICC instructors for the Excellence Awards
• Assist with all other ICC-related administrative tasks

Course & Student Administration

• Oversee and manage inter-college/school/department collaboration and serve as the liaison between ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities
• Oversee and manage all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters
• Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions and credit transfers

Faculty & HR Matters

• Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses
• Work on the appointment of new adjunct instructors and reappointment of existing adjunct instructors
• Approve the the teaching reimbursement claims of adjunct instructors
• Prepare the necessary information needed and scheduling ofannual performance appraisal of ICC instructors and coordinate on appraisal meetings

Outreach

• Be the main point of contact and support to students and partners and schools on matters related to the ICC
• Conduct, coordinate and/or support activities to share and promote ICC’s mission and curriculum, including the compilation and production of relevant marketing materials and eDMs
• Assist in the planning and organisation of outreach activities including marketing collaterals (eg, door gifts)

Requirements

• Bachelor’s degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector
• Prior experience in a relevant administrative/managerial role in an institute of higher learning will be advantageous
• Meticulous with good organisational skills and a keen eye for detail
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Good writing skills with the ability to prepare clear reports
• Proficient in handling data and numbers
• Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement
• Knowledge of student information/database management systems would be advantageous
• Strong stakeholder management, influencing and collaboration skills
• People-oriented and a proactive team player
• Ability to multi-task and deliver with quality and timeliness
• Ability to work independently with minimum supervision

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job description

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

- You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Skills and Experience required

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Title

General Manager

Occupation GENERAL MANAGER (BUSINESS MANAGEMENT)

Job Description & Requirements

Key Responsibilities

1. Operational Management

• Oversee daily temple operations, including administration and ensuring all activities align with the temple's mission and values.
• Ensure the smooth conduct of all rituals, ceremonies, and religious events, coordinating with priests and religious staff to maintain religious sanctity and schedule.
• Implement and maintain operational policies and procedures to ensure the effective running of the temple.
• Oversee the temple’s schedule of events, ensuring all religious and cultural activities are planned and executed seamlessly.

2. Financial & Human Resource Management

• Oversee and manage the annual budget while ensuring financial stability and transparency.
• Monitor financial performance, prepare regular financial reports,and ensure compliance with financial regulations and internal controls.
• Lead and oversee fundraising activities, including donations,grants, and sponsorships, ensuring effective resource mobilization and donor relations.
• Recruit and manage temple staff and volunteers, fostering a positive working environment and ensuring adherence to temple policies and procedures.
• Develop and oversee volunteer programs, ensuring effective utilization and engagement of volunteers in temple activities.

3. Community Engagement

• Develop and maintain strong relationships with devotees, community partners and religious organizations, promoting the temple's role in the community.
• Address concerns and feedback from devotees and the public promptly and effectively, ensuring a responsive approach.

4. Strategic Planning

• Develop and implement strategic plans for the temple's growth and sustainability.
• Identify opportunities for improvement and innovation in temple services and programs, ensuring continuous enhancement of the temple’s offerings.

5. Facilities Management

• Oversee the maintenance and improvement of temple facilities,ensuring a safe, clean and welcoming environment for all devotees.

6. Communication and Public Relations

• Develop and implement effective communication strategies to promote the temple’s activities and engage with the community.
• Oversee the temple’s online presence, including its website and social media platforms, ensuring timely and relevant updates.

7. Governance and Compliance

• Ensure compliance with all legal, regulatory and religious requirements.
• Prepare and present reports to the Management Committee, providing updates on operational, financial and strategic matters.

Qualifications

• A degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a managerial role, preferably in a religious or non-profit organization.
• Strong understanding of temple management.
• Excellent leadership, communication and interpersonal skills.
• Ability to work collaboratively with diverse groups of people.
• Financial acumen and experience in budgeting and financial management.

Desired Competencies

• Strategic thinking and planning skills.
• Problem-solving and decision-making abilities.
• Strong organizational and multitasking skills.
• Proficiency in relevant software applications (e.g., microsoft office, financial management software).
• Knowledge of local regulations and compliance requirements.
• Ability to work flexible hours, including weekends and holidays as and when required by temple activities.

Responsibilities

• Research potential vendors.
• Compare and evaluate offers from suppliers.
• Negotiate contract terms of agreement and pricing.
• Track orders and ensure timely delivery.
• Review quality of purchased products.
• Maintain updated records of purchased products, delivery information and invoices.
• Monitor stock levels and place orders as needed.

about the job

• Manage the real estate project planning & overseeing projects by communicate closely with internal / external stakeholders
• Manage & drive facilities strategies according to budget, time, risk management
• Liaise with 3rd party vendors / contractors for construction schedule, plan project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire project plan
• Budget monitoring, track and report on costing
• Incharge of compile, maintain & submit all related Apac real estate data & reporting
• Negotiate & resolve enquiries & issues related to real estate plans with ID, contractors & vendors
• Assist manager in lease management such as administration, audit & reporting for ongoing leases; new, renewal, terminate & extend

skills & experience required.

• Degree in Facilities / Real Estate
• 3-5 years of experience in facilities project management & office movement
• Working experience pharmaceutical or medical device sector will be an added advantage

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Requirements:

1. Degree in HR, Business or related discipline.
2. Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
3. Well-versed with Singapore Employment Act.
4. A team player with strong stakeholder management, problem-solving and communication skills.
5. Proactive, resourceful and ability to prioritise effectively.