Total 95,291 Full-time customer service manager job vacancies in Singapore

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Design, planning, implementation of Business China Youth Knowledge (BCYK) programme with reference to the objectives. This includes the programme structure, compulsory and elective modules and certification process.
2. Liaise with content providers to ensure consistency and accuracy in the quality of their work and be the gatekeeper for the contents for both the compulsory modules and the elective modules.
3. Take direct charge of some of the modules such as corporate visits and dialogue sessions with industry experts. This includes liaising with schools to organise and run the events and coordinating with different corporations and organisations and industry experts.
4. Review the programme on a regular basis to make sure that it remains updated and relevant to the times, which includes planning and conducting surveys and checks to improve the quality and effectiveness of the various modules and analysing feedback on various modules.
5. Oversee the production of publicity materials and event collaterals.
6. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a selfstarter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canvas, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Job Descriptions

• Warmly welcome and seat guests, ensuring a positive first impression
• Thoroughly explain menu items, specials, and beverage offerings to guests
• Take accurate food and beverage orders, following proper service sequence
• Serve dishes and beverages promptly, ensuring proper presentation and temperature
• Continuously monitor and address guests' needs, providing attentive service
• Maintain a clean and tidy dining area, resetting tables promptly
• Process payments and handle cash/credit transactions accurately

Job Requirements

• Previous experience in a high-end Japanese restaurant or similar upscale dining environment
• Exceptional customer service skills and a genuine passion for hospitality
• Excellent communication abilities and fluency in English
• Strong knowledge of Japanese cuisine, ingredients, and dining etiquette
• Ability to work well under pressure, multi-task, and maintain composure
• Impeccable grooming and professional appearance

Working hours

• 6days
• 10:30~3:30 5:30~10:30 10hrs day

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Assistant Marketing Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Assistant Marketing Manager:

• Lead product and service development aligned with customer needs and competitive advantages.
• Collaborate with suppliers, business associates, and management to implement advertising and promotion initiatives.
• Conduct market research to inform strategy and campaign planning.
• Coordinate and oversee in-store activations.
• Analyze brand performance, providing insights and recommendations based on research.
• Manage advertising expenditure within set budgets.
• Create and implement innovative sales and brand enhancement campaigns, both online and offline.
• Develop advertising concepts across various media channels.
• Oversee online and digital marketing strategies and campaigns, including SEO, SEM, and Social Media.
• Manage ecommerce marketing and operations.

Requirements:

• Minimum Degree in related field
• At least 3 years of relevanbt experinece

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Descriptions:

• Plan and supervise all maintenance services, schedules and improvement works
• Ensure the team and external contractors/vendors comply with ISO standards and regulations
• Coordinate and direct all administration of M&E works by liaising closely with consultants and client
• Monitor building’s system breakdown, defects and shutdowns
• Conduct and inspection to ensure property is well maintained
• Prepare monthly reports for the management
• Manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report for record
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors
• Ensure that all his technical team and direct contractor appointed or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements

Requirements:

· Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR

· Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Sales Manager (Logistics)/Senior Sales Manager (Logistics)
• Working Location: Changi (Transportation provided at Ang Mo Kio/Serangoon)
• Working Hours: 5 days (9:00 AM - 6:00 PM)
• Salary: Basic + $1100 (Transport Allowance) + Mobile Allowance + Commission + Flexi benefits
• Duration: Permanent Role

Key Responsibilities

• Develop and implement a sales strategy in line with the company's capabilities to exceed sales targets.
• Collaborate with teams to create unique selling points to attract and retain customers.
• Construct a solid sales pipeline and follow through on plans to acquire new clients.
• Cultivate and maintain strategic customer relationships and networks.
• Initiate and nurture partnerships that add value to both the client and the company.
• Translate discussions with customers into practical, forward-looking strategies.
• Adapt sales and pricing tactics according to market trends and competitor analysis.
• Work with internal departments to meet customer needs and maintain detailed sales records in Salesforce.
• Assume additional responsibilities as delegated by the reporting manager and country/global management.

APPLY NOW!!!

• Minimum of a Bachelor's Degree in Marketing, Sales, or related field.
• 5-8 years of experience in sales within the Logistics or Freight Forwarding industry.
• Experienced in strategic business development and managing key accounts, with specialized knowledge in the freight and supply chain sector.
• Capable in sales from identifying customer needs to securing contracts, and well-versed in handling multi-national, diverse business environments.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66262 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

JOB DESCRIPTION:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships.
• Ensure compliance with occupational health and safety regulations.
• Ensure comprehensive brand and product training throughout the distribution network.
• Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Manage and support distribution channels in fulfilling sales objectives and achieving the best market coverage.
• Preparation of reports including monthly performance, quarterly and yearly business reviews
• Manage staff and assign duties, plan budgets and authorize expenditures, resolve customer complaints.
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Willing to do rotating shift work (Mostly nightshift)
• Able to work longer hours with prolonged period of standing. Must work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Experiences in wholesale/retail packaging experience preferred
• Ability to work well in a fast-paced environment and meet deadlines

Our client is a Government Link Company in Recreational and Entertainment industry. They are currently looking for a Senior Manager (PDPA & Risk Compliance) to join their team to assist in ongoing transformation projects. They are located at South - easily accessible.

Job Duties:

• Conduct regular non-IT audits and assessments to ensure adherence to internal policies and external regulations, identifying areas of non-compliance.
• Keep abreast of pertinent laws and regulations, crafting and revising compliance policies and procedures accordingly, and disseminating these changes throughout the organization.
• Collaborate with various departments to evaluate controls, pinpoint compliance vulnerabilities and risks, and develop and implement corrective action plans to mitigate such risks.
• Provide training to staff on risk control and compliance matters, and regularly update them on emerging legislative issues.
• Supervise the preparation of compliance reports for management and regulatory authorities, while maintaining accurate and well-organized compliance documentation.
• Investigate and address instances of compliance policy violations and breaches of personal data.

Job Duties:

• Min Degree in relevant industry
• 5 to 8 years of experience in Risk Compliance and PDPA
• Certified practitioner in PDPA is highly preferred

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

1.Planning, organizing, directing and running optimum day-to-day operations to exceed our customer's expectations

2.To monitor operational metrics to ensure production schedules, output standards and targets are met.

3.Leads investigations and determines the root cause of any production delays, disruptions or quality excursions and implements solutions.

4.Responsible for production output, product qualityand on-time shipping

5.To ensure that project / department milestones or goals are met and adhering to approved budgets.

6.Allocate resources effectively and fully utilize assets to produce optimal results

7.To estimate production costs and coordinating operations

8.Maintaain a safe work environment and follow all safety regulations.

9.Oversee daily floor operations

10.Address employees issues or gievances and administer collective bargaining agreements

Job Responsibilites

1.Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources)

2.Familiarity with industry standard equipment and technical expertise

3.Be knowledgeable of safety, quality, productivity, demand creation, inventory and stewardship processes

4.Computer literacy

5.Ability to create accountability and to lead by example

6.Strong team building, decision-making and people management skills

7.Bachelors degree in Engineering or related field with 3 to 5 years experience

8.Must work in irregular shift patterns (including Night Shifts) and ready to support on weekends and public holidays at necessary time

Interested and suitable candidates can send your resume to [email protected]

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

JOB REQUIREMENTS

・Min Diploma holder

・At least 2 years working experience in Shipping Industry is required.

・Good communication skills, ability to manage complex projects and multitask

・Excellent organizational skills

・Ability to work with minimal guidance, be proactive and handle uncertainty

・Meticulous, proactive, positive attitude, and willingness to learn

・Good communication skills.

・Good organizational skills

・Good time management

・Able to multitask

・Positive learning attitude

• Manage daily inspection of the building to ensure that it is in satisfactory and serviceable condition, and where necessary, follow up with rectifications or recommendations to the Management.
• Oversee security management, cleaning, landscape, waste management, irrigation system, lifting system, carpark system, building defects and repair, etc. and overseeing the fire & safety matters.
• Perform regular on-site checks, ensure the works comply and no illegal work activities.
• Support in contract administration and procurement of goods and services, maintain proper records, files of correspondence, documents and materials about Building and Contractors.
• Work closely with the public, tenants, and relevant authorities on the required implementation of improvement Works.

Requirements:

• Diploma in Building Management or equivalent
• At least 4 years of experience in handling Grade A Commercial Buildings.
• Hands on experience in carrying out routine inspections, following up on tenants’ complaints, arranging of repair and maintenance work.
• Strong interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Title: Leasing Manager - Automotive Industry

Key Responsibilities:

1. Business Development: Develop and implement strategic plans to expand the leasing business, targeting both corporate and individual clients.
   Identify new business opportunities and partnerships to increase market share and drive revenue growth.
   Build and maintain relationships with dealerships, fleet management companies, and other key stakeholders to generate leads and referrals.
   
2. Client Acquisition and Relationship Management: Lead the leasing sales team in prospecting, qualifying, and closing leasing deals to achieve sales targets.
   Provide personalized consultation to clients, understanding their leasing needs and offering tailored solutions.
   Ensure high levels of customer satisfaction by delivering exceptional service throughout the leasing process and beyond.
   
3. Portfolio Management: Oversee the leasing portfolio, monitoring lease expirations, renewals, and terminations to optimize portfolio performance.
   Analyze lease metrics and financial data to identify trends, opportunities, and risks, and make data-driven decisions to drive profitability.
   Implement strategies to minimize delinquencies, mitigate credit risks, and maximize asset utilization.
   
4. Lease Structuring and Pricing: Collaborate with cross-functional teams, including finance, risk management, and legal, to structure lease agreements that meet both customer needs and company objectives.
   Develop pricing models and strategies to remain competitive in the market while maximizing profitability.
   Stay abreast of industry trends, regulatory changes, and competitive offerings to adapt leasing strategies accordingly.
   
5. Compliance and Risk Management: Ensure compliance with leasing regulations, company policies, and industry best practices.
   Implement risk management protocols to assess creditworthiness, mitigate credit risks, and maintain portfolio quality.
   Work closely with legal counsel to review lease agreements, contracts, and documentation to ensure accuracy and compliance.
   
6. Team Leadership and Development: Recruit, train, and mentor leasing sales staff, providing guidance, support, and performance feedback.
   Foster a culture of excellence, teamwork, and continuous improvement within the leasing team.
   Promote professional development opportunities and career growth for team members.
   

Qualifications:

• Minimum of 3 years of experience in leasing, sales, or finance roles in the automotive industry.
• Proven track record of success in leasing sales, business development, and portfolio management.
• Strong understanding of leasing principles, financial analysis, and risk management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Proficiency in leasing software, CRM systems, and MS Office suite.
• Detail-oriented with strong analytical and problem-solving skills.
• Adaptable and able to thrive in a fast-paced, dynamic environment.

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job description

Making & receiving customer inquiry calls.
Handling customer complaints.
Collecting & analysing customer feedback.
Responding to customer reviews.
Support software training & software installation with customer
Intervention driver fatigue cases for commercial bus & SME companies
Assist in the retrieval of camera footage for customers
Prepare usage report for sales team for grants claim
Prepare telematic reports for customers to improve driver behaviours & help
reduce accident cases
Data analytics for software & product accuracy
Back-end QC check for new vehicle installation project
Observe & monitor for server performance
Arrange CCTV installation or maintenance booking with the customer

Additional Information:

Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Ability to share work among the customer service team
Attentiveness and patience
Time-management skills
Ability to find positivity in any situation

Sales Manager (Semiconductor Components)

Responsibilities:

• Expand the customer base in South-East Asia.
• Develop and implement innovative business models for new applications.
• Collaborate with distributors & product managers to promote semiconductor components effectively.
• Efficiently manage customer accounts to ensure satisfaction and loyalty.
• Develop comprehensive promotion and sales strategies for business growth.
• Oversee project management activities, including scheduling and requirements.
• Conduct demand planning based on customer forecasts.
• Execute sales strategies rigorously to exceed targets.

Requirements:

• Bachelor's Degree or Diploma in Electrical/Electronic Engineering.
• Proven track record in sales & marketing of semiconductors or components.
• Extensive knowledge of the electronic industry in South East Asia is desirable.
• Minimum of 5 years of relevant experience

Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Requirements:

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

• MNC
• 5-day work week
• Proven sales experience in Food/FMCG industry

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as Assistant Sales Manager.

RESPONSIBILITIES:

Customer Management

• Deliver an exceptional account management experience for retail grocery channel customers.
• Monitor and report on all customer activities and asset performance; including assets, sampling drives, new product launch performance, POS and shelf-space performance and promotional activity.
• Prepare and present business reviews that highlight category performance in-store, challenges for joint attention and opportunities for future growth.
• Ensure all invoice queries have been responded to on time and that the customer account is maintained within payment terms. Where invoices are unpaid, follow up with the appropriate customer representatives to have overdue invoices receive the necessary attention.

New Business Development

• Range expansion for existing brands including additional shelf space and new product listing.
• New brand placement where there is an opportunity for material sales in the grocery channels.
• Develop new customer opportunities in physical retail channels.
• Prepare and present new business proposals to modern trade channel customers; including where appropriate product and price submissions, trade marketing and promotions.

In-store Execution

• Drive in-stock execution and activation across all customers through the merchandiser team.
• Ensure planograms, stock weight, stock turn and promotional display presentation are executed as per the agreed plan per customer.
• Execute Promoter Sampling program in stores.

Trade Promotion

• Propose and align promotion plans with retail customers which have been developed by brand principles and Channel Development Manager.
• Provide input into trade promotion concept and creative that aligns with managed accounts brand identity and target customer base.
• Monitor and report on promotional results and ROI, sharing with customers and brand principals.
• Ensure all trade spending is compliant with the approved process and claims process on time. Respond to any trade spend queries from principals immediately.
• Manage promotion budgets and resources per retail customer to drive productivity and sustainability.
• Monitor competitor activity in key accounts, providing insights and feedback to the team and brand principles that support effective market response.

REQUIREMENTS:

• Diploma/Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 3 to 5 years of relevant experience in Sales/Key Account Management
• Proven sales experience in Foodservice/Food/Beverage/FMCG industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Descriptions:

• Plan and supervise all maintenance services, schedules and improvement works
• Ensure the team and external contractors/vendors comply with ISO standards and regulations
• Coordinate and direct all administration of M&E works by liaising closely with consultants and client
• Monitor building’s system breakdown, defects and shutdowns
• Conduct and inspection to ensure property is well maintained
• Prepare monthly reports for the management
• Manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report for record
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors
• Ensure that all his technical team and direct contractor appointed or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements

Requirements:

· Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR

· Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.

Responsibilities :

· Manage all technical staff, including direct contractors or parties engaged by client for the Facility Management Services in various specific disciplines.

· Manage and supervise the M&E team (Technical Officers and Technicians), and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.

· Oversee and effectively maintain the M&E systems. Install, resolve, repair, trouble-shoot and analyse faults speedily and recommend holistic, sustainable, and cost-effective solutions to the client.

· Plan and prepare monthly work schedules in accordance with the contractual work scope and timelines related to all M&E services works. Compile service reports upon completion.

· Coach and train his technical team so that they are familiarised and well-informed of the requirements of this contract.

· Reviews contracts' specifications to ensure cost effectiveness and competitiveness.

· Identify and evaluate cost benefits effects on alternative ways in accomplishing task and targets.

· Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.

· Monitoring of KPIs to ensure compliance with performance framework.

· Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.

· Monitor Non-compliance letters and liaise with Contracts Dept for response.

· Monitor and track clearance for all personnel, including Vendors / Sub-cons and technicians within his work scope.

· Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.

· Conduct regular audits to ensure safety procedures on site are in place and working.

· Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time.

· Support and coordinate all projects related to M&E and facilities.

· Conduct monthly meetings with client, including all key personnel on the FM Operations requirements of this Contract.

· Submit routine reports (daily, weekly, monthly) to Client as per contract requirements.

· Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.

· Attend to site show rounds by external visitors e.g., Ministry, Statutory Boards or other parties delegated by Client for reasons for inspection for statutory requirements or for just viewing the Campus and its facilities.

· Ensure that all his technical team and direct contractor appointed by Client or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements.

· Communicate with the equipment vendor/s at a technical and professional manner so that equipment faults escalation can be resolved within the shortest possible time.

· Undertake any other related duties stipulated by Client and assist the Senior M&E Manager and Client on the following:

· Responsible in preparing tender specification & post contract and renovation projects.

· Provide relevant tradesmen and qualified person in energy monitoring, energy efficiency drive in accordance to local authority initiatives and/or requirements, including the submission to authority on energy monitoring (e.g., analysis, energy scorecard, Heat Balance - Operating System Efficiency (OSE) submission, etc.).

· To form part of the Water Management Team and assist Client to formulate energy policy and water conservation objectives and thus establish Water Management System in accordance to latest revision of SS 557 on Water Efficiency Management Systems.

· To continuously trend, record, measure, analyse and monitor the energy and water usage for all the major building systems and end use in accordance to latest guidelines by Green Mark, BCA, NEA and other authorities or based on industry best practices.

· To be responsible to track and chart the Energy efficiency (e.g., Energy Efficiency Indices, kW/TR) of the M&E and Specialist System such as air conditioning system on a regular/continuous basis (e.g., monthly, yearly).

· To monitor and analyse the monthly electricity and water usage patterns / profiles to identify any significant variance and alert Client and investigate the cause of any significant variance in usage patterns / profiles.

· To record and tabulate energy usage patterns / profiles be generated for monitoring and comparison purposes. Electricity and water usage data shall be kept separately.

· To submit annual energy and water conservation proposals for Client’s considerations. The Contractor shall also assist Client to evaluate as independent technical expert if proposal is by other vendors and recommend to CLIENT on its viability. The energy and water conservation proposal shall be based on fundamental principles of reducing wastage, optimising usage, process improvements and efficient technological approach.

· To collect, collate and prepare submission data/ documents as required by various government agencies including but not limited to BCA, PUB, MOE and NEA for the following submissions: BESS, Periodic Energy Audit, WEMP, PSTLES 2.0 and NEA Environmental Scorecard.

· To compile and produce an annual Sustainability Report on Energy and Water End Use for Client. All the activities, framework, projects and approach taken to address the energy and water sustainability of Client needs to be reported. The content of the Sustainability Report needs to be presented and approved and so prior to issuance of such report.

Requirements :

· Degree holder in Mechanical Engineering, Electrical Engineering, ACMV or its equivalent with 7 years of relevant working experience; OR

· Diploma holder in in Mechanical Engineering, Electrical Engineering, ACMV or its equivalent with 10 years of relevant working experience.

· Fire Safety Manager, Safety Manager or Project Manager Certification of Greenmark Manager will be an added advantage.

· Possess strong analytical and organizational skills with the ability to work independently and willing to go extra mile to reach challenging goals within very tight timelines.

· Good communication skills in both verbal and written.

· Proficiency in MS Office.

· Ability to work under pressure in a complex environment.

· Leadership ability

To perform all book keeping activities and accounts reporting work,

• To perform office administrative operation, control and monitoring

• Liaising with customers, suppliers and service providers as when required for AR/AP matters

• Perform inventory control, inventory verification, process purchase orders, sales orders, delivery orders, product data creation, pricelist management through ERP system

• Independent, Confident and able to perform adhoc taskings

• Able to handle high confidentiality information

• Have effective communication skills to converse well with colleagues, suppliers and clients

Roles & Responsibilities

Job Description

As an IT Manager in the finance industry, you will be responsible for overseeing and managing the technological infrastructure and systems within a financial organization. Your role is crucial in ensuring the efficiency, security, and compliance of all IT operations to support the business objectives and maintain a competitive edge in the market.

Responsibilities

Strategic Planning:
Develop and implement IT strategies aligned with the overall business objectives of the finance organization. Identify opportunities for technological advancements to enhance operational efficiency and effectiveness. Identifying critical security operations metrics and implementing necessary improvements to create solid security practices.

Infrastructure Management:
Oversee the maintenance, upgrade, and optimization of the IT infrastructure, including networks, servers, databases, and software applications. Ensure seamless integration and compatibility of systems to support daily operations. Actively monitoring emerging threats and security technologies. (vulnerability management, investigation, reporting and security monitoring, incident response).

Security and Compliance:
Implement and maintain robust security measures to protect sensitive financial data and customer information. Stay abreast of industry regulations and compliance requirements (e.g., GDPR, PCI-DSS) and ensure adherence across all IT processes and systems. Design and implement IT Security Operations framework and ensure that the policies, controls, and procedures are effective and operationally sound.

Risk Management:
Identify potential risks and vulnerabilities in the IT environment and develop strategies to mitigate them effectively. Implement backup and disaster recovery plans to minimize downtime and data loss in case of emergencies. Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches.

Vendor Management:
Evaluate and select external vendors and service providers for IT solutions and services. Negotiate contracts and agreements to ensure cost-effectiveness and quality delivery of products and services.

Budgeting and Cost Control: Develop and manage the IT budget, ensuring optimal allocation of resources to support business initiatives while maintaining cost efficiency. Monitor expenses and identify opportunities for cost-saving measures.

Stakeholder Communication:
Collaborate with key stakeholders across departments to understand their IT needs and requirements. Communicate IT initiatives, project updates, and system enhancements effectively to ensure alignment with business goals and objectives.

Training and Education:
Train and educate internal staff, other departments, and/or external business partners on SOC management and procedures. Work closely with internal stakeholders to identify and implement necessary changes, that bring about improvements and efficiencies, ensuring that solid security practices within the organization are upheld.

Qualifications

• Diploma/Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree or relevant certifications (e.g., CISSP, PMP) preferred.
• Proven experience in IT management roles within the finance industry, with a strong understanding of financial systems and regulations.
• In-depth knowledge of IT infrastructure, including networks, servers, storage, and cloud technologies.
• Proficiency in cybersecurity principles and best practices, with experience implementing security measures in a financial environment.
• Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities, with a strategic mindset to drive innovation and continuous improvement.
• Experience in vendor management, budgeting, and project management.

Account Manager

• 12 months contract

The Client

• Giant Social Media Company

The Opportunity

• Become an expert in the Company's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
• Work with clients to improve the performance of their overall Facebook campaigns
• Align clients KPIs with the Company's solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with clients
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.

Your Background

• Bachelor's degree or equivalent with at least 4+ years of experience in account management, brand management, performance marketing, digital marketing, media agency, sales or consulting
• Strong problem solving and quantitative analytical skills
• Ability to influence C levels and build effective relationships
• Knowledge of the media landscape of Singapore is essential. Knowledge of digital media is a bonus.
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Goals driven, ability to transform traditional businesses to unlock incremental growth

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Order: 441901

Job Responsibilities:

• Develop new business opportunities to acquire new project specification
• Develop & Establish strong relationship between stakeholders or developers or architects or lighting designers or interior planners in Singapore or in ASEAN market
• Manage Key accounts & Channel partners & assume overall responsibility and growth in your assigned business clusters or areas of responsibility
• To work with Channel Partners to create specification sales related activities for the project stakeholders community
• Train and develop assigned and agreed accounts to a common level to speak the architectural lighting language within the company’s Lighting philosophy
• Provide detailed Bi- Annual report & update Regional Manager on Account & its related activities & be in line with agreed key performance indicatorsRegular visits to Key account & Channel partners
• Regular visits to Key account & Channel partners
• Understood the architectural project requirement and propose/suggest appropriate architectural lighting applications/specifications or technical support to facilitate lighting designers, architects and interior planners
• Work with in-house lighting design department to produce architectural lighting applications/specifications to support lighting designers, architects and interior planners for their project requirement.
• Ensure CRM information are updated in accordance to internal SOP between the Headquarters and Sales Office
• To present the project architectural lighting applications/specifications lighting designers, architects and interior planners
• To lead the projects and work with Channel partners to bring to a successful completion within the timeline for each project
• To notify and discuss with Regional Manager on project specification that require delicate attention or investment or facilitation
• To raise the awareness and of ERCO Lighting in Singapore or in ASEAN
• To work with Regional Manager to plan and facilitate Quarterly Brand Awareness Activities for business clusters or areas of responsibility in Singapore or in ASEAN
• To work with Marketing Leader to disseminate relevant marketing tools or material to aid in business promotion for business clusters or areas of responsibility in Singapore or in ASEAN
• To understand current trends & needs of the architectural lighting market in project specification
• To be aware of competition movement and new innovations into the market

Requirements:

• Diploma or Degree in Architecture / Electrical & Electronics Engineering
• (Preferred) Experience with DIALux EVO, AutoCAD, Photoshop, and Sketchup Strong business acumen
• More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)
• B2B and B2C architectural sales experience in our relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials.
• A strong existing network or relationship between stakeholders or developers or architects or lighting designers in ASEAN market
• Existing experience in working across ASEAN market (Preferred)
• More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)
• B2B and B2C architectural sales experience in our relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771