Total 12,620 customer service manager job vacancies in Singapore

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Roles and Responsibilities:
• Develop and ensure design of electrical equipment, system and materials submission according to the technical specification particularly in the electrical engineering.
• Planning of project costing and master schedule.
• Determine labour requirements and material resources for construction.
• Management of site activities which include installation, manufacturing, coordination, safety and testing and commissioning to the client’s requirement.
• Coordination with LTA, Consultant, Civil Contractor, System Wide Contractors for the execution of the work inclusive of the testing and commissioning.
• Managed a team of Site Engineers, Supervisors and Sub-Contractors to ensure the site team meet targeted deadlines.
• Support Project Manager in overseeing the planning, execution and construction of the project.
• Establish responsibilities and accountabilities of the construction team so they understand fully of their objectives, goals and expectations to align with the Business goals.


Requirements:
• Possess Degree/Diploma in Mechanical or Electrical Engineering.
• Minimum 5 years of working experience in Construction industry.
• A team player with a strong analytical mind and ability to work independently

Job Benefits

• Signing on bonus
• Competitive salary range based on experience
• 5-Day Working Week
• Monthly Sales Incentive
• 6 Monthly Performance Bonus
• Meal Allowance or Staff Meals provided
• Medical Benefits
• Dental Benefits
• Annual Health Screening
• Referral Incentive
• Staff discount across brands

Education

• Must have a diploma and above in food and beverage management
• Ability to read, write and communicate fluently in English is a must

Experience

• Previous Supervisory experience in F&B/hospitality industry
• Must have at least 3 year relevant working experience

Skill & Attributes Requirements

• Attended SFA's basic food hygiene course
• Good knowledge of wines
• Ability to communicate and develop and effective working relationship with fellow employees and supervisors
• Ability to deal courteously and tactfully with dining guests
• Possesses and exhibits the drive to provide exceptional service
• Possess the drive and passion to excel in F&B Industry
• Strong communication skills & team player
• Self motivated with positive working attitude

Task & Responsibilities

• Full comprehension of Da Paolo Food & Beverage Menu
• Tasks responsibility with the Restaurant / General Manager for meeting budget goals;
• Task responsibility with the Restaurant / General Manager for ensuring that quality standards for food and beverage production and service to guests are constantly maintained
• To protect and positively promote the culture of Da Paolo Group through a world class standard of service
• To demonstrate the Da Paolo's ideal by ensuring the restaurant set up, running and closedown consistently meets our world class standards. Responsible for the daily outlet opening and closing

Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: teck whye area

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,designing

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Two to three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

RESPONSIBILITY

You will be working in a Government Agency as a member of the GovTech project team, which includes the Business Analyst, Solution Architect (where applicable), and the IT Infrastructure Engineer. In this role, you will collaborate with Agency users to ensure the overall success of projects by:

• Delivering projects on time, within budget, meeting business requirements, Operations, Maintenance, and Monitoring of Systems
• Complying with the IT governance framework, including security and resilience
• Leading, coordinating, and liaising with GovTech/Auditors for various audits, overseeing the implementation of QMS

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or a related discipline
• Minimum 3 - 5 years of Project Management experience
• Participated in full software or product development cycles, preferably using Agile Methodology with past development experience
• Strong analytical, conceptualization, and problem-solving skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Added advantage if possess the following:Project Management (Agile) experience
  Project Management related certification such as CITPM, COMIT, or PMI
  Experience in Audit/Quality Management and Portfolio Management
  

Roles & Responsibilities :

• Collaborate with engineers, architects and the with the team to determine the specifications of the project.
• Responsible for preparing project start-up and execution plan, as well as to define key project targets in terms of time, cost, quality, and resources.
• Negotiate contracts with external vendors to reach profitable agreements.
• Lead a team of technical staff in planning and execution of day-to-day operations to achieve all key project targets.
• Liaise with and manage Subcontractors to deliver their respective performance targets in terms of time, cost, quality, and safety.
• Hire contractors and other staff and allocate responsibilities.
• Supervise the work of laborers, and give them guidance when needed on Project base.
• Assist the Project Director in tendering proposals to secure new projects.
• Evaluate progress and prepare detailed reports.
• Ensure adherence to all health and safety standards and report issues.

Requirements and skills:-

• Degree in Building/ Civil or Electrical Engineering/ Construction Management or related.
• Proven experience as construction project manager.
• In-depth understanding of construction procedures and material and project management principles.
• Familiarity with quality and health and safety standards
• Excellent organizational and time-management skills
• A team player with leadership abilities.

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

This position reports to the director of MYAGENC PTE. LTD. The Accounting Manager will play a critical role in overseeing company accounting activities, ensuring the accuracy of financial information, maintaining compliance with accounting standards and regulations, review and implement accounting systems and build and maintain good relations with clients, management and stakeholders.

Individual to be involved in:
1. Manage and oversee all aspects of accounting and finance.
2. Directing the accounting work, comply with the relevant accounting standards.
3. Manage relationships with clients and colleagues, support cross-functional initiatives.
4. Review current process flow for improvements and assist in the implementation of recommendations.
5.Any other duties or tasks as assigned.

Technical Skills and Competencies1.Good knowledge of accounting principles, financial processes, and regulations.
2. Identify process improvement opportunities and implement best practices.
3.Efficient problem solving and analytical skills to manage Accounting and Financial Activities
4.Strong interpersonal and communication skills

Duration of Attachment-6Months

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Responsible for overseeing energy management practices in an organization. The role is critical for ensuring compliance with the requirements of the ECA, which aims to improve energy efficiency in industries and businesses.

Key Roles and Responsibilities

• Develop, implement, and maintain an Energy Management system (EnMS) in alignment with the standards specified by the ECA and Establish energy objectives and targets based on the organization's energy use patterns.
• Conduct or oversee regular energy audits to identify areas for improvement in energy consumption.
• Identify significant deviations in energy use and address them promptly to prepare and submit energy consumption reports and performance assessments as required by the authorities.
• Ensure compliance with all relevant Energy Conservation Act requirements, including mandatory energy reporting and energy-saving initiatives.
• Oversee the submission of annual energy consumption reports to the National Environment Agency (NEA) or other relevant authorities.
• Develop strategies and recommend technological solutions to reduce energy consumption and enhance energy efficiency.
• Conduct training for employees and key stakeholders on energy management practices, the importance of energy efficiency, and the implementation of energy-saving measures.
• Analyze energy performance data to identify trends, patterns, and opportunities for optimization and use the findings to propose energy-saving strategies and set realistic energy targets.
• Integrate energy management into broader sustainability goals, aiming to reduce the organization’s environmental footprint.
• Track and manage energy-related costs to optimize spending and reduce overall energy expenditure and recommend financial strategies to support energy-saving projects, including investment in energy-efficient equipment or systems.
• Ensure proper documentation of energy-saving projects, energy performance data, audit results, and compliance reports to maintain an energy management database for continuous monitoring and future reference.

Qualifications & Experience

• Degree in Environmental Engineering or other related studies.
• Minimum 7 years’ experience in a plant environment.

Preferred Skills & Characteristics

• Good team player and able to deliver results within tight deadlines.
• Strong interpersonal, communication and presentation skills.
• Independent with initiatives, resourceful and positive attitude.
• Organized and detail oriented.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Front of House/ Hall Staff:

- Ensure high-quality customer service handling customer enquiries, complaints, and feedback

- Set-up the dining area and service station in preparation for the day’s business.

- Take all guest orders following proper guest serving procedures (QR menu order also available)

- Promptly and correctly deliver all orders to guests

- Perform daily and weekly housekeeping and cleaning duties according to schedules.

- Service Manager/ Supervisor:

* Overseeing the day-to-day operations of the restaurant ensuring smooth functioning of the kitchen, dining area and overall customer service.

* Staff management: Recruiting, training, and supervising restaurant staff, including servers, cooks, and other employees.

* Financial Management: Managing the restaurant's budget, monitoring expenses, and optimizing profitability.

* Inventory Control: Maintaining appropriate inventory levels, managing supplies, and ordering stock as needed.

* Maintaining Records: Keeping accurate records of sales, expenses, and other essential data.

· Back of House/ Kitchen Staff:

- Prepare, cook and plate food according to SOP

- Maintain proper consistency of food quality and safety

- Ensure cleanliness and hygiene in food preparation

- Supervisor:

* Ensure stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards

* Prepare the daily mis-en-place and food productions

* Execute and maintain standard recipes, cooking techniques and presentation to assure consistency

* Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times

* Ensure that food storage areas are maintained in accordance with the kitchen’s hygiene, health and safety policies and procedures

* Monitor Kitchen maintenance and report any defects of operating equipment to the Head Chef

Requirement

* Cooking Korean food experience preferred but not compulsory

* Profound knowledge of customer service and all food and beverage products.

* Micros or other similar POS system knowledge is taken into consideration.

* Fluent English is preferred for Hall staff

* Energetic team player with good communication skills

* We welcome candidates with no experience but are passionate about servicing and have a positive learning attitude (hands-on training will be provided)

Salary:

· Full Time: $2,700 - $4,000 per month (Annual Wage Increase based on performance)

Schedule:

* Full Time: 5 or 5.5 days per week.(40-44 hours) - Open Shift/ Close shift

* Part Time: 5 hrs/day of 5days per week or 9hrs/day of 2-3 days per week

* Weekend / Public Holiday availability

Benefits:

* Incentive/bonus - monthly sales target incentives, monthly punctuality incentives and annual bonus upon KPI performance.Employee training programme

* Employee discount

* Food provided during working hours

* Medical insurance

* 9 to 14 days of Annual Leaves (depending on work experience)

Work Location: Suntec City

Expected Start Date: 10/11/2023

Sales Manager at Khome Lifestyle Pte. Ltd. , will oversee developing and implementing sales strategies to expand local and international markets. The role focuses on increasing product distribution across multiple platforms, building relationships with interior designers and property developers, and managing a small sales team.

Specific Responsibilities:

1. Develop and implement sales strategies to increase market share in both B2C and B2B segments.

2. Oversee and manage the sales team, ensuring alignment with company objectives.

3. Conduct market research to identify new business opportunities, locally and overseas.

4. Build and maintain strong relationships with key business partners and clients.

5. Collaborate with the marketing team to create effective promotional strategies.

6. Ensure customer satisfaction by resolving any sales or service issues.

7. Monitor sales performance metrics and analyse sales trends for decision-making.

8. Lead efforts to expand into export markets, establishing new partnerships in targeted countries.

9. Represent the company in industry events and networking opportunities.

10. Coordinate with logistics and operations teams to ensure smooth delivery of products.

Job Requirements:

1. Minimum of 3 years of experience in sales, preferably in the retail or home appliances sector.

2. Proven track record in sales team management and achieving sales targets.

3. Strong understanding of market trends in household appliances and customer behaviour.

4. Excellent negotiation and communication skills.

5. Ability to handle multiple client relationships and sales pipelines simultaneously.

6. Experience in export sales and establishing business in overseas markets is a plus.

7. Familiarity with e-commerce platforms like Shopee, Lazada, and Qoo10.

8. Strong analytical skills and proficiency in sales performance tracking tools.

9. Ability to work independently and take initiative in a fast-paced environment.

10. A diploma or degree in Business, Marketing, or a related field is preferred.

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

About the Role:

We are seeking a highly motivated and experienced Finance Manager to lead our finance team. In this role, you will be responsible for overseeing all aspects of the company's financial operations, ensuring accuracy, efficiency, and compliance. You will lead a team of 4 finance staff and play a crucial role in driving financial success.

Key Responsibilities:

• Lead, mentor, and develop a high-performing team of 4 finance staff. Foster a positive and collaborative work environment.
  
• Manage all aspects of the company's financial operations, including Accounts Receivable (AR), Accounts Payable (AP), cash flow management, and payments processing. Ensure accurate and prompt billing and timely collections. Resolve customer billing inquiries and address any related issues. Streamline financial processes to improve efficiency.
  
• Prepare and analyze monthly financial statements, including balance sheets, income statements, and cash flow statements. Prepare and submit timely financial reports to Corporate Finance every month. Conduct in-depth financial analysis to identify trends, assess performance, and provide valuable insights to management.
  
• Prepare and file quarterly GST returns. Liaise with tax agents to ensure timely filing of annual tax returns.
  
• Lead the annual budgeting process, including developing and monitoring budgets for various departments. Conduct cost analysis and sales analysis to support business decisions.
  
• Ensure adherence to all relevant financial regulations and internal controls. Drive continuous improvement in financial processes and procedures.
  
• Liaise with external auditors on annual financial audits and ensure audited accounts are filed with ACRA on time.
  
• Oversee and participate in ad-hoc finance projects as needed.
  
• Partner closely with the accounting outsourcing team to ensure accurate and timely month-end closing. Collaborate with other departments to support their financial needs.
  

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field.
• 5+ years of experience in a finance management role.
• Proven experience leading and managing a high-performing finance team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.
• Experience with ERP systems is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity to contribute to the growth of a dynamic company.
• Challenging and rewarding work environment.
• Opportunities for professional development.

JOB DESCRIPTION

As Operations Manager (Admin Principal) of the campus, you will play a key role in assisting the centre leader(s) in enrolment, finance, parents and external relations, marketing and promotional events, estate management, safety, health, hygiene and security, quality management, regulatory compliances, logistics support and general administration of the campus. You will supervise a small team of customer service/administrators and security officers to achieve excellence in school administration and operations. This job offers excellent opportunities to acquire skills in all facets of organisational administration in a vibrant environment.

KEY RESPONSIBILITIES

• Manage general administration of the campus including generating management reports, update of government subsides, ensuring the completeness of customer records, and maintain proper documentations and records
• Working with centre leader(s) in meeting enrolment and revenue targets, manage the day-to-day financial operations including exercising financial control over budget expenditure, timely collection of revenues and financial reporting
• Supporting the centre leader(s) in customer relations and customer services, including engagement and customer satisfaction, prospecting, enrolment and general customer affairs
• Supporting the centre leader(s) in establishing, building and maintaining external relations, including coordinating activities with stakeholders such as government authorities, community partners, residents committee and constituency advisors
• Supporting the centre leader(s) in human resource management including engagement and retention, manpower planning for non-teaching staffs, professional development, resourcing and general HR administration
• Overseeing estate management of the campus and liaising with contractors on estate and landscape maintenance, improvement work and health safety, cleanliness of the school
• Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
• Providing logistics support for school activities, excursions and functions such as Open Houses, Parents-Teacher Conferences etc.
• Supervising a team of customer service officers, security officers and in certain circumstances attendants, traffic warden etc. and providing them with on-the-job training for effective school operations

JOB REQUIREMENT

• Candidates with at least 3years Sales Management, Hospitality/Retails Operations preferred

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• To manage and strengthen business relationships with corporate and commodities clients by understanding their needs, offering tailored solutions and collaborating closely with internal stakeholders
• Gather credit requests and documents from clients
• Analyze clients' financial health, needs and industry/market trends regularly
• Identify opportunities to enhance systems, processes and practices

skills and experience required

• Bachelor Degree in Banking, Finance, Accounting, Economics or relevant disciplines
• > 2 years of experience in similar capacity
• Experience in Corporate banking / Investment banking client relationship management
• Excellent marketing, client relationship management, and presentation abilities, coupled with strong communication skills to engage effectively with clients and internal stakeholders

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Job Description & Requirements

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Propose training programs for new employees in consultation with reporting manager
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Conduct Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties
• Train and supervise staff arrange work for them
• Find ways to increase quality of customer service & Maintain relationships with clients
• Conduct monthly job analysis with employees and send the report to top management for review
• Review, revise and explain operation policies and procedures
• Manage client's issues and disputes
• Other ad hoc duties as assigned by the management

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

About the role

A key and pivotal role in supporting sales in the daily running of production, keeping up with targets and KPI and maintaining a safe and conducive working culture.

To implement and achieve ISO accreditation by the year 2026.

Roles & Responsibilities

• Create and manage production schedules to ensure timely order fulfillment.
• Monitor workflows and collaborate with the Sales team to adjust schedules based on delays or changing demands.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Co-ordinate with admin assistant for logistics, freight and shipping arrangements
• Lead and supervise production teams, including training, and evaluating performance.
• Promote teamwork and a positive work environment while addressing any staff-related concerns.
• Ensure production processes meet quality standards and regulations.
• Implement and maintain quality control measures to uphold product standards.
• Identify and implement process enhancements to improve efficiency and minimize waste.
• Analyze production data, prepare reports, and develop KPIs to improve productivity and output.
• Responsible for facilitating the review of Manufacturing Batch Record and Packaging Batch Record.
• Manages SAP in terms of batch closure, inventory, purchase requisition, work orders and other related activities
• Enforce safety protocols and ensure the production area complies with safety rules.
• Conduct regular safety audits and quickly address any compliance issues.
• Work with various departments such as Engineering, Supply Chain, Quality Assurance, and Warehouse to ensure smooth production operations.
• Communicate production updates and any issues to senior management and other important stakeholders.
• Maintain GMP / Housekeeping at a high level within the department.
• Liaise with suppliers
• Establish a framework to attain QMS certification such as ISO 14000 within 2 years.
• Effective participation and contribution in Quality Management System (QMS) such as GMP and other Quality standards, creation of standard operating procedures (SOP), work instructions (WI) and records/forms, In-Process Control (IPC) analysis, deviation and CAPA management.
• Chemical process, paints and coatings manufacturing background would be useful.

Requirements

• Candidate must possess at least a Graduate Diploma/Professional Degree in any field
• At least 3 Years (s) of working experience in the managerial capacity is required for this position
• Candidates seeking mid-career switch are welcome to apply.
• Computer literacy and Lean/Six Sigma/PMEA certifications would be advantageous.
• Strong knowledge of production processes, quality management and safety regulations.
• Excellent communication and decision making skills.
• Assertive and manage high workload with tight deadlines

To apply:

You can apply directly by sending your cover letter and resume directly to [email protected] quoting ‘Prod_Mgr’ in the subject line. In the CV/resume, outline why you would be the best fit for this job, date of availability, details of your educational background and work experience.

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours