Total 92,133 Full-time customer service manager job vacancies in Singapore

The Opportunity

• Our Client, is an established MNC company
• Customer Service Officer (Concierge/Mall Counter)
• Location: Kallang Wave Mall, Singapore
• 6 days rotation shift jobs
• Basic Salary: up to $3000 (Based on experience)
• Bonus
• Long term contract, convertible

The Talent

• O'Level and above
• Candidates with/without experience welcome to apply
• Knowledge of local dialects
• Required to work 6 days rotating shift including weekends and public holidays
• Strong in customer oriented

The Job

• Provide excellent customer service
• Handling customer's feedback and complaints
• Perform in-house announcement
• Assisting mall event/promotions
• Mall communication facilities inspection
• Handling administrative duties
• Ad-hoc duties as assigned

Next Step

• Interested candidates can email to [email protected] with details below:
• 1.Full Name
• 2.Residential Area
• 3.Work commit period
• 4.Updated Resume

Key Job Purpose :

Engineer for Sysmex products for local market (SG). Responsible for all preventive and corrective support functions necessary to ensure high level of customer satisfaction with Sysmex’s range of products.

Job Responsibilities:

• Planning of corrective and preventive action visits for Sysmex’s Singapore customers
• Provide technical support to local (SG) customers as needed to ensure customer needs are met
• Adhere to procedures and processes to ensure department’s KPI are met
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis
• Manage key accounts that are being assigned
• Review and maintain spare parts in own c-location needed to support local operations
• Provide 24hrs standby for local customers on a weekly rotational basis
• Any other matter as request by team leader

Job Requirements:

• Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent
• Minimum 3-5 years or more of relevant field service experience in In Vitro Diagnostics or medical devices
• Experience in handling of Hematology, Coagulation, Urinalysis products an added advantage
• Prefer to have experience in handling medical devices including troubleshooting and servicing
• Must be PC literate and able to provide technical support for IT products
• Competence in interactive communication, problem solving and decision making
• Excellent analytical and troubleshooting skills with ability to communicate complex technical/clinical content in an easy to understand manner
• Conduct with professionalism with strong interpersonal skills and customer focused
• Positive working attitude with a sense of urgency and result oriented
• Able to work independently as well as an effective team player
• Work location: Eunos
• Working hours: Monday to Friday (9am to 5:45pm)

Key Responsibilities:

Compliance with SFA Regulations:

• Stay updated on all relevant SFA regulations pertaining to meat production.
• Ensure that all production activities adhere to SFA guidelines and requirements.
• Collaborate with regulatory agencies for inspections, audits, and certifications.

Quality Assurance:

• Develop and implement quality assurance and control procedures for meat production.
• Monitor and evaluate the quality of raw materials, production processes, and finished products.
• Investigate and resolve quality issues promptly to maintain product integrity.

HACCP Implementation:

• Oversee the Hazard Analysis and Critical Control Points (HACCP) program.
• Establish and maintain HACCP plans, conduct hazard assessments, and update as necessary.
• Train and educate staff on HACCP principles and procedures.

Supplier Management:

• Evaluate and manage relationships with meat suppliers to ensure the quality and safety of incoming raw materials.
• Implement supplier audit programs and maintain supplier quality standards.

Team Leadership:

• Build and lead a dedicated QA team, providing guidance, training, and mentoring.
• Ensure team members understand their roles and responsibilities in maintaining quality and safety standards.

Continuous Improvement:

• Identify areas for process improvement and cost reduction while maintaining or improving product quality.
• Implement corrective and preventive actions to address non-conformities and prevent reoccurrence.

Documentation and Reporting:

• Maintain accurate and comprehensive records of quality control activities.
• Generate reports for senior management, regulatory agencies, and internal audits.

Emergency Response and Crisis Management:

• Develop and execute crisis management plans for food safety emergencies.
• Coordinate with relevant authorities and stakeholders during crisis situations.

Requirements

• Bachelor’s degree in food science, Food Technology, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in meat production, with at least 2 years in a managerial or supervisory role.
• In-depth knowledge of SFA regulations and guidelines related to meat processing and production.
• Certified in HACCP and food safety management systems.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Attention to detail and a commitment to quality.
• Ability to work under pressure and handle food safety emergencies effectively

Solution Manager - Supply Chain Technology

Are you an experienced Technology Solution Manager with a proven track record in managing and implementing cutting-edge supply chain solutions? Join the team and lead the charge in delivering innovative technology solutions that transform our supply chain operations.

Key Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and define technology solutions aligned with the supply chain strategy.
• Lead the design, development, and implementation of end-to-end supply chain solutions, ensuring efficiency, scalability, and alignment with business goals.
• Manage the entire solution lifecycle, from conception to deployment, and provide ongoing support and optimization.
• Evaluate and select appropriate technologies and tools to enhance supply chain processes, considering emerging trends and industry best practices.
• Work closely with stakeholders, including operations, logistics, and IT teams, to gather requirements, address challenges, and ensure successful solution adoption.
• Develop and maintain strong vendor relationships, overseeing third-party solutions and ensuring seamless integration with existing systems.
• Drive continuous improvement initiatives, leveraging technology to optimize supply chain processes, reduce costs, and enhance overall performance.

Qualifications:

• Bachelor's degree in Information Technology, Supply Chain Management, or a related field.
• 8 years of experience in technology solution management, with a focus on supply chain solutions (such as WMS/TMS) .
• Proven track record of successfully leading end-to-end implementation projects.
• Excellent project and stakeholder management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Strong analytical and problem-solving skills, with a strategic mindset.
• Effective communication and interpersonal skills, with the ability to collaborate across departments and levels.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Create and develop new customers and product lines.
• Perform effective business meetings with good process, product knowledge and commercial sense.
• Maintain good relationship with existing key customers and suppliers.
• Responsible for product presentation, sales documents, market report and annual budget.
• Liaise with logistic team, to ensure products are delivered on time and conforming to their specifications.

Requirements:

• Diploma in Chemistry/Electrical Engineering or equivalent
• At least 4 years of sales experience in Semiconductor Front End Wafer Process.
• Hands-on experience in Semiconductor Assembly and Test environment.
• Strong knowledge in working with suppliers and customers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities:

• Lead a team
• Plan and execute health and fitness initiatives tailored for working adults in workplace settings.
• Conduct regular visits and audits of venues hosting the activities.
• Create engaging content for festive and thematic health-related events.
• Maintain open communication channels with all stakeholders involved in the programmes.
• Coordinate with both internal teams and external partners to ensure project success.
• Track Key Performance Indicators (KPIs) to ensure project objectives are met.
• Prepare and deliver monthly reports summarizing project outcomes for stakeholders.

Job Requirements:

• Preferably hold a degree from an accredited institution.
• Minimum three years of experience in event or programme management.
• Proficient in negotiation and leadership.
• Demonstrated ability in stakeholder management.
• Experience in team management.
• Strong problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Key Responsibilities

• Support the Project Director in planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness and budgetary/financial requirements.
• Provide direction and mentorship to project, WSH teams, fostering a collaborative, productive, safe and high-performance work environment.
• Able to lead and inspire high performance, to ensure project specifications are executed in a safe, timely, efficient and effective manners.
• Ensure all commercial, contractual and procurement activities on the project are managed in a timely and transparent manner to avoid any cost and time risk to the Project.
• Foster harmonious, positive and sustainable client, internal and external stakeholders’ (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, requirements are met and constantly throughout the whole project life cycle

Requirements

• Bachelor Degree in Civil Engineering, recognized by PE Board
• Proven experience as a Deputy/Assistant Project Manager or in a similar role in the construction industry, with minimum of 15 years of experience
• Demonstrates strong technical competence and excellent time management skills
• In-depth knowledge of construction project management, including budgeting, scheduling, and quality control.
• Confident individual with excellent interpersonal skills in leading a team

Our Client, in the Security Systems Industry located at the Central has opening for Account Manager.

• Career Advancement
• Variable Bonus

Responsibilities

• The position of Account Manager is responsible for expanding business in the Southeast Asia region, providing Security Solutions and related product system to our clients, and achieving business target.
• Strive to attain position and departmental revenue and profit objectives.
• Create and discover sales leads to drive business growth.
• Prepare quotations, proposals, and preliminary system designs with utmost professionalism.
• Offer innovative ideas and recommendations to enhance sales performance, reputation, and market presence.
• Amplify the recognition and reputation of Company through effective sales and marketing strategies.
• Cultivate and nurture strong partnerships with associate companies.
• Sustain a comprehensive understanding of security concepts and systems, ensuring top-notch client consultation.
• Collaborate in project management, site meetings, and client communications when required.

Requirements

• Bachelor's degree or higher qualification.
• Possess a minimum of 3 years of practical experience in solution-based sales (preference for security-related expertise) within a multinational corporation.
• Display robust analytical skills, meticulous attention to detail, and the ability to handle multiple tasks effectively.
• Exhibit excellent communication, presentation, and negotiation capabilities.
• Be a team player, valuing collaboration and cooperation.
• Familiarity with ACAD is considered advantageous.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

We are hiring a Senior Manager to be part of the team which supports implementing the company’s enterprise risk management program. This includes identifying, assessing, and mitigating risks to the company, development of programmes to reduce risk and improve the orgnisation’s control and compliance posture.

Roles and Responsibilities

· Support the development and implementation of the company’s enterprise risk management framework including the annual top risk analysis, enterprise risk awareness training, etc.

· Drive and maintain the organisation’s Healthcare Control Library (HCL) programme for IT and Data- in coordination with key stakeholders across the various teams. Be the focal point for all HCL queries from internal & external stakeholders including internal audit.

· Work with senior management to prioritise the HCL development taking into consideration business needs and resource availability.

· Development and maintenance of control assurance framework with key stakeholders.

· Support the rollout and development of the Self-Identified Issues (SII) Programme including the review and reporting of SIIs.

Requirements

· University Degree or equivalent with major study in Computer Science/ Information technology.

· At least 7 to 10 years of working experience in the public sector or multinational corporation, with good knowledge of IT processes.

· Aptitude and experience in first, second or third lines of defense and familiar with enterprise risk management concepts including risk & control self-assessment and policy management.

· Candidates with CISA or CIA or CISM certifications would be advantageous.

· Ability to challenge the status quo with confidence and courage to raise/escalate issues in a pro-active, professional and timely manner.

· Excellent organizational skills to drive company-wide initiatives, manage multiple deadlines and effectively prioritize workloads.

· Self-motivated and with strong interpersonal skills to foster positive relationships with internal and external stakeholders.

· Good interpersonal and written communication skills, with the ability to influence stakeholders of all levels

Responsibilities

• Resolves clients’ problems by identifying the problem, explaining procedures, and escalating to Relationship Manager when required.
• Prepare documents such as New Contracts, Renewal Notices, Renewal Contracts
• Verifies integrity of data by comparing it to source documents.
• Reviews data for errors, missing pages, or missing information
• Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data.
• Co-ordinate contract closings with RM, ensuring all required documents and flow of information to the relevant documents.
• Prepare Termination Replies, Joint Inspection Notices and Scheduling for RM.
• Monthly tallying of contracts verses invoices for Finance.
• Maintains operation by following policies and procedures and reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintain and updates customer database.

Requirements

• Able to communicate well verbally and active listening skills.
• Organized, meticulous, a team player with positive work attitude & good interpersonal skills.
• Ability to multitask effectively with thoroughness.
• Experience with Microsoft Office (Microsoft Excel, Microsoft Word)
• Comfortable working independently with minimal supervision
• 3 to 5 years of administrative experience

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Candidate Requirements:

• Hands-on experience with how the internet works and the desire to expand that knowledge. For example:Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, or HTTP
  Reverse and forward proxies and the applications of both
  Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust
  Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, or TLSv1.3
  Enjoy the adventure of troubleshooting technical problems
  Understand why Cloudflare plays an important role on today’s internet
• Minimum 5 years of customer/partner-facing experience, and experience translating business requirements into technological solutions.
• Proven experience building deep technical relationships with channel partners, systems integrators, and third-party developers to deliver high-impact Cloudflare solutions.
• Excellent communication, documentation, problem-solving, and project management skills
• Experience with a scripting language (e.g. Python, JavaScript, Bash) will be an advantage
• Fluency in English and Mandarin is required to work with regional partners

Bonus points:

• Hands-on experience with similar Cloudflare Solutions (Zscaler, Akamai, Imperva, Cloudfront, etc.) will be preferred
• Experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2

Job Roles:

• Cloudflare Partner Services organization provides services and product implementation advisory expertise to our strategic Services Partners to help them build service management offerings around Cloudflare.
• As a Technical Services Manager (TSM), you will draw on your technical acumen and partner-facing skills to help Services Partner successfully migrate, implement, and manage Cloudflare solutions.
• In this role, you will manage the successful technical delivery of Services Partner engagements to drive customer adoption of Cloudflare solutions, for example, Cloudflare Zero Trust, Application Services, Network Services, and Edge Developer solutions.
• You will build deep technical relationships and regularly engage with diverse stakeholder groups within the partner and customer organizations (as needed), including executives of large enterprises and a cross-functional and geographically dispersed team.
• You'll utilize your relationship management skills and technical credibility to effectively communicate at all levels of the organization.
• Ability to travel (domestically and internationally) approximately 25% of the time, as needed.

Job Responsibilities

• Develop strategic relationships with partner organization stakeholders to understand their services business offering and develop strategic roadmaps.
• Provide Services Partners with technical guidance, timelines, milestones, migration goals, and business transformation strategies to address customer technical requirements.
• Build up Services Partners' technical competency in delivering Cloudflare services during the incubation period.
• Lead quarterly technical services reviews to better Services Partners' technical needs.
• Plan for Services Partners Practice workshops partnering with Customer Support, Technical Marketing Engineering, Product and Enablement team to ensure Partner Service Delivery success during migration/implementation projects.
• Work with Partners and Support to guide issues/escalations to resolution, as needed, with regards to migration/implementation projects.
• Develop best practices and assets based on the learnings from project engagements to support initiatives to scale through partners and accelerate Cloudflare adoption.

We’re looking for a Customer Support Strategy and Reporting Lead to join our Customer Support team in either our Singapore office. Customer Support Strategy and Reporting Lead is someone who designs strategies, plans, and guides analytics for Wise Customer Support.

Your mission:

Your mission is to ensure that our operational organization structure is lean, scalable and optimized for the best customer outcomes and you will also identify new operations opportunities. Your scope includes introducing risk management strategies and analyzing the current strategy and strategic plans. You will also run operations diagnostic and hypothesis checks for the respective plans. We expect you to develop business scenarios and innovative ideas.

Here’s how you’ll be contributing to the team:

• You are an owner and a driver of Customer Support Strategy and Planning working towards assigned goals, vision and mission of the team;
• Provide strategic insights and tactical leadership to Customer Support teams;
• Align and propose KPIs and Target Guidance for Customer Support teams;
• Develop strategic plans for optimized cost, quality or speed of Wise Customer Support;
• Design Wise Customer Support change roadmap;
• Design Customer Support unit operational organization structure to ensure it is lean, scalable and and optimized for best customer outcomes;
• Identify new operations opportunities;
• Analyze the current strategy and strategic plans to ensure its efficiency;
• Run operations diagnostic and hypothesis checks;
• Create business unit development scenarios and innovative ideas.

A bit more about the role:

• You're responsible for planning delivery efficiency, target attainment, Customer Support global cost per contact and Customer Support Global Resolution rate;
• You support Customer Support Reporting and embedded Customer Support Analytics teams engagement and motivation;
• You ensure the Customer Support Reporting and embedded Customer Support Analytics teams are equipped with all the necessary tools, trainings and support to perform their daily functions;
• You staff and hire for assigned team and communicate job expectations during hiring process;
• You provide effective feedback via regular 1-1s, biyearly GrowWise and propose compensation changes for Customer Support Strategy and Reporting team;
• You support Customer Support Reporting team with actionable goals that enable their growth in Wise;
• You ensure the collaboration between the various stakeholders such as Workforce Management, Service Delivery, Product and Vendor Management teams;
• You represent the Customer Support Strategy and Implementation (CSSI) team in relevant meetings and planning sessions for launching, assessing, and managing CS OPS plans and strategies;
• You align all parties that affect the success of the CSSI plans and strategies;
• You'll be responsible for the team budget in the assigned team;
• You'll be accountable for full regulatory compliance and legal requirements of delivered projects and products.

A bit about you:

• You’re placed in Singapore or willing to relocate there;
• You have at least 3 years of experience in Operations;
• You have at least 2 years of experience in analytics in Operations;
• You have good verbal & written English, your communicational skills are excellent;
• You feel comfortable working with data;
• You have strong strategic planning, decision making, problem solving and critical thinking skills;
• You're a team player, have emotional intelligence skills and know how to manage expectations;
• You're great at stress management, able to delegate and negotiate where necessary;
• You are deadline-oriented and have great time management skills;
• You're knowledgeable about agent targets and CS KPIs;
• You are comfortable reviewing escalated calls/emails/chats;
• You know how to conduct regular performance reviews and interviews;
• You have a experience in vendor operations;
• You know your way around the following tools: Excel/G Suite, Confluence, Calabrio, Looker/Superset, Figma, Twilio Voice, Twilio Chats, Zendesk.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

Please note that applications without a cover letter won't be considered.

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Diploma in mechanics or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.
• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm

Job Descriptions

The service operator is responsible for providing the best customer service by responding to the callers' inquiries and concerns, depending on which business they are employed. Service operators process callers' requests by directing them to specific resources or coordinate with the appropriate person to resolve callers' issues.

Job Requirement

• 1 year of Customer Service or Call Centre Experience preferred

Working hours

• 5 Days Work Week, 44hrs

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

We are seeking a new Project Manager- Workplace you will be the interface between project ownership and delivery. You are required to act as a point of contact between the Client’s representative, and Space Matrix, ensuring the desired project objectives are delivered.

What you’ll do:

• You will be responsible for adhering to an appropriate and effective project management framework for corporate interior fit-out projects.
• You will support in defining and implementing criteria for control and management of the project.
• You will manage the design and site delivery team’s performance of delegated responsibilities.
• You will adhere to project budget including risk allowance. monitor and control changes/variations.
• You will coordinate and foster teamwork between all project stakeholders.
• You will be responsible for supporting in coordination with vendors through the completion of the project.
• Prepare formal reporting on project progress for the client and Company

What We Expect:

• You are a project management professional with minimum 5 years of experience in the building construction industry.
• You have a diploma or degree in project management/ construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fitouts.
• You are tech-savvy, and have experience in successfully adopting digital and
  technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

Job Description:

1. Perform full spectrum of payroll processing that is in compliance with company policies and statutory requirements.

2. Should be able to handle End to End Recruitment Process.

3. Maintain staff data and personal files and maintain confidentiality

4. Administer staff benefits and claims in accordance with Company policies

5. Ensure timely submission of monthly CPF payments, tax filing for local and foreign

6. Submit claims and all government paid leave claims

7. Handle employees’ queries on pay and benefits

8. Any projects and ad hoc tasks as assigned

9. Responsible for HR administration duties

10.Handle and monitor staff movements such as resignations, transfers and retirement

11.Staff on boarding prepare staff induction and orientation and manage staff confirmation

12.Process work pass application, renewal and cancellation

13. Other ad-hoc administrative duties as assigned

Requirements:

· Bachelor’s Degree preferable with HRM specialization

· Minimum 5 years of relevant experience in HR Management

· Strong knowledge of Singapore Employment Law, Statutory Requirements, payroll, Insurance and HR practices.

· Leadership and influencing skills.

· Excellent communication and management skills

· Meticulous, detailed, well-organized, proactive, and able to multi-task & work in a fast-paced environment

· Able to speak English and Mandarin to liaise with Mandarin speaker due to job function.

· Able to work 5.5 workdays weekly

• Position: Supply Chain Manager (Warehouse Management)
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Mon to Fri (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $7000+ Bonus
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualify and updates on suppliers capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings.
• Develop and negotiate favourable supply agreement with suppliers.
• Supervise & train junior staff in leading the team in accomplishing all above duties
• Develop Purchasing strategy for different categories of supplies to ensure on time order fulfilment with minimum inventory for direct purchases.
• Ensure all indirect purchases needs of company is being fulfilled based on user’s needs.
• Review Purchasing strategy periodically with Management to propose change when market trend changes.
• Provide periodic alert and updates to customer (internal/external) to ensure any issues/delays are promptly highlighted and necessary actions are taken.
• Work with principals/suppliers to ensure goods are delivered on time to fulfill customers/company’s needs.
• Manage warehouse team to ensure timely receiving/issuance of raw materials & achieve order fulfilment requirements specific to all customer shipments.
• Ensure overall inventory integrity of all goods in warehouse.

Requirement

• Diploma /Degree in Mechanical Engineering
• Minimum 4-5 years of relevant experience
• At least 4-5 years working experience and exposure in both mechanical and electrical customized parts and components sourcing.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Responsibilities:

1) Business partnership

- Establishing strong partnership with line of business team leads.

- Engage with various stakeholders for financial planning and analysis activities such as ensuring accuracy of accrual models, appropriate accounting and true-up activities.

- Provide active support as well as providing responses to financial queries to stakeholders on an ongoing basis.

2) Financial Modelling & Accounting

- Understand the underlying design, data inputs, calculation nuances, systematic configuration as well as payment methodologies and resulting accounting impact for each of those elements for the company incentive scheme.

- Lead and manage the accounting team for ensuring appropriate accounting, month end and quarterly activities and ensure accuracy across all companies in the group.

3) Controls & Compliance

- Ongoing monitoring of actual spend against budget, as well as leading actions needed for any expected shortfalls.

- Collation of data and generating monthly management reports of financial results for the group of companies.

- Managing collections/AR and generating cashflow forecast and taking the necessary actions to prevent any cash shortfalls.

- Liaising with auditors for the annual audits and tax agents for annual tax filing.

4) Leadership & Teamwork

- People management skills to lead a small team of accounts executives.

- Good EQ and able to get along with superiors & peers including those from other divisions and geography.

Requirements:

- Minimum 5 years of working experience in accounting, controllership or finance roles.

- Excellent working knowledge of MS Excel as well as data analysis skillset.

- Ability to understand, document and test complex processes.

- Accounting expertise to handle monthly closing and analysis responsibilities.

- Strong analytical problem-solving skills with ability to design and implement solutions.

- Ability to work well in matrixed organisation and dealing with ambiguity.

- Professional accounting qualification (CPA/ACCA/CIMA).

- Internal audit or controls and compliance experience is an advantage.

- Knowledge of Autocount software is preferred.

Job Responsibilities:

• Overall accountable and responsible for delivery of testing services across the Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various UOB stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by UOB stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements:

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 8 years relevant experience in large and complex organisations preferably in the area of Banking and Finance
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Experience in managing testing for Siebel suite of applications will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

To scrutinise trade documents and raise requests for trade transactions to be processed by Trade Services Unit, ICICI Bank Limited, India – our Outsourced Service Provider for trade transactions.

Carry out the running of the day-to-day processing for trade finance related activities such as letters of credit advising and/ or confirmation, bills discounting, bills rediscounting, import letters of credit issuance, import bills, banker’s guarantees, export bills and purchase of trade assets

Liaise with clients, RM & CSM for resolution of discrepancies raised by TSU and monitor transaction closure.

Coordinate with Service Provider, Trade Services Unit (TSU), in carrying out trade finance processing.

Ensure collection of all fees involved in Trade Finance related activities such as LC fees, participation fees, etc. and ensure proper settlement of such fees

Ensure timely and accurate application of funds for settlement of import bills and realization of export bills.

Responsible for the safe-keeping of trade finance documentation.

Responsible for scanning of facility documents in safe custody system.

Responsible for scanning AML/ KYC documents, relating to on boarding banks, to COPS for doing AMLOCK checks.

Maintain close communication with internal customers such as Corporate and Institutional Banking, Credit & Compliance, Treasury, Finance, etc.

Assist in providing ad-hoc MIS and regulatory reporting

SOX attester performing testing and walkthrough activities annually.

Any other relevant task or project as assigned by the Reporting Manager

Minimum 2 years of relevant banking experience

- Identify the needs and extend professional advice and solutions to customer

- Conduct sales pitch to the customer and convert them into a long-term customer

- Provide exceptional customer experience and maintaining a high level of service standards

- Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly

- Provide professional body analysis and recommend a suitable range of treatments to customer

- Engage and establish relationships with the customer from the daily-assigned pool of leads

- Promoting the company’s services to the customer

- Achieve and exceed sales targets

Requirements:

- At least 5 years and above in the industry and with relevant experience.

- Possess a good learning attitude to excel in all areas.

- Good career opportunities as we are growing fast and steady.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry