Total 92,495 customer service manager job vacancies in Singapore

The Konrad Adenauer Stiftung (KAS) is one of the political foundations of the Federal Republic of Germany. With its international activities and projects, KAS gives a substantial contribution to international cooperation and understanding. Its Rule of Law Programme Asia is dedicated to working with its partners towards the development of rule of law in the region. For more information about our work, please look at our website: https://www.kas.de/en/web/rspa.

We are hiring!

Social Media Manager

We are looking for a highly motivated self-starter to join the team of 20 colleagues at the foundation’s office in Lavender. As Social Media Manager, you will report to the Rule of Law Programme Asia’s Director, while independently planning, overseeing, and executing selected projects from our portfolio from ideation through to completion in the field of social media. You will interact with a wide range of internal and external stakeholders and carry the sole responsibility of transparent budget planning and financial accounting of your projects.

Responsibilities

• Conceptualise (budget and content), plan, organize and implement the RLPA’s social media strategy
• Plan and implement local, regional, and overseas social media, web site and blog activities - including images/photos and texts - of the RLPA
• Coordinate the RLPA’s (internal and) external communications
• Initiate, develop, maintain and deepen meaningful collaborative relationships
• Advise concerning current developments in the respective policy fields
• Other related duties assigned by the Director

Requirements

• Academic education, at least a Master’s degree. Additional qualification in International Relations would be a plus
• 3-5 years of work experience in the area of social media and communications.
• Excellent English skills is required. In addition, knowledge of one or more Asian languages and ability to converse in German would be a plus.
• Intercultural competence to work in a diverse and multicultural environment is required
• Broad political knowledge about the region, in particular about the mechanisms in the area of digital governance and law
• Ability to travel on a regular basis
• Creativity, reliability, professionalism and the ability to work and communicate in a team

This position offers an attractive range of duties, an interesting and varied work environment, and an appropriate remuneration in accordance with the salary scheme of KAS as a German nonprofit organisation. We look forward to receiving your application!

Only applications received via e-mail will be considered. Please include: A Letter of Motivation (tell us something unique about who you are!), your CV, reference letters, University degree(s) and transcripts, and any relevant certificates to HR Manager:

[email protected]

The application shall include the earliest date of availability, nationality and visa status in Singapore.

Application Deadline: 31 December 2024

PLEASE NOTE: Due to the high number of applications we expect to receive, we will only contact those applicants who will be invited for interviews.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

• Permanent headcount, based in Singapore
• Leading real estate firm
• Candidates must have relevant experience in data analytics, reports and visualization tools such as Tableau and MS Excel

Responsibilities would include:

• Responsible for preparation and maintaining of monthly and adhoc management reports to facilitate strategic planning
• Responsible for data support during meetings or any adhoc requests
• Assist and involvement in the implementation of projects relating to digital transformation and process improvements
• Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost
• Responsible for annual audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents.

Profile of ideal candidate:

• Bachelor's Degree in any field
• 4-7 years of relevant experience
• Proficient in data analytics and visualization tools such as Tableau and MS Excel
• Experience working with SAP system and exposure in Real Estate industry will be an added advantage
• Meticulous, diligent, highly organized and have lots of self-initiative
• Excellent communication and interpersonal skills

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We have partnered with a renowned global leader in information and communications technology (ICT) infrastructure and smart devices. This company offers comprehensive, integrated solutions across key domains, including telecom networks, IT, smart devices, and cloud services, driving innovation and digital transformation worldwide.

Responsibilities

• Drive sales to meet and exceed targets, with a strong focus on generating new business and expanding the customer base
• Identify and develop key accounts in the defined territory or industry vertical
• Accelerate customer adoption, ensuring satisfaction while managing contract negotiations and fostering long-term strategic relationships with key accounts
• Achieve assigned sales, revenue targets, and strategic objectives.
• Coordinate internal resources across sales, solutions, and services to ensure performance objectives and requirements are met
• Build and maintain long-term relationships with partners, collaborating to extend reach and drive adoption
• Lead localized solution development efforts to meet customer needs, coordinating with partners as necessary

Requirements

• At least 3-5 years of experience in cloud business development or technical sales, with a focus on ICT technologies and cloud-native solutions
• Experience in identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals
• Knowledge of positioning and selling cloud and big data technologies in new customers and emerging market segments

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Plan, establish, communicate, and transmit sales objectives to your team or contractors by forecasting and developing annual sales quotas for territories

• Projecting expected sales volume and profit for existing and new products & markets

• Achieving and exceeding sales and profit targets, and reaching targets and goals set for assigned territories with your team

• Strategies, plan, execute, control, and review team project activities by developing field sales action plans for your team members or contractors.

• Manage your team or contractors by planning, scheduling, and assigning them all sales and marketing-related activities

• Recruit, select, orientate, train, counsel, discipline, monitor, and appraise your team on their job performance

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, carrying out own research and study, establishing personal networks, and participating in professional networks

• Establishing, maintaining, and expanding the customer base while servicing the needs of your existing customers

• Contribute to team effort by achieving other corporate targets and objectives

Job Overview:

We are looking for a Business Development Manager to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

During your service, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations and you’ll support our management team with daily tasks such as exploring new business opportunities, evaluating existing businesses and preparing various reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have.

If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you!

Responsibilities and Duties:

1. Assist in financial analysis and development of business case / financial models;

2. Assist in the development of actionable business plans, establish appropriate tracking and reporting mechanism

3. Provide administrative support;

4. Deep dive in addressable market research and strategize on data gathering and analysis;

5. Participate in company’s strategic planning;

6. Research ways to increase profitability and develop business growth;

7. Create and give presentations when necessary; and

8. Any ad-hoc tasks as required

Requirements:

1. Willingness to learn;

2. Comprehensive knowledge of MS Office;

3. Strong verbal and written presentation skills;

4. Excellent problem-solving skillsets;

5. Effective communication skills;

6. Experience in property management, development or investments preferred; and

7. Tertiary education in any discipline

Reports To:

Directors

Main Duties and Responsibilities

As the Sales Manager (Travel Distribution) for the Resort, you will be responsible for spearheading the development and execution of strategies to enhance our distribution channels. Working through travel agencies, online travel agencies (OTAs), and other distribution platforms, you will work with the team to enhance the Resort’s exposure and visibility.

Key Responsibilities

• Formulate distribution strategies to optimize the Resort's distribution across travel agencies, OTAs, and other booking platforms. You will also identify new opportunities for expanding our market reach and increasing revenue.
• Build relations with travel partners, including travel agencies, tour operators, and online travel platforms. As part of this role, you will need to ensure that distribution channels are effectively utilized.
• Collaborate with the revenue management team to align distribution strategies with pricing and inventory management. In performing this role, you will need to analyze market trends, competitor activities, and distribution performance to identify areas for improvement and growth.
• Design and execute promotional campaigns and special offers in collaboration with travel partners to drive bookings and increase visibility.

Job Requirements

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.
• Minimum 4 to 6 years’ experience in a similar capacity, with a proven track record in developing and executing successful distribution strategies and campaigns. Experience in a property of similar standing is preferred.
• In-depth understanding of travel distribution channels, market trends, and revenue management principles.
• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.

The Job

• Monitor and supervise entire project team to ensure compliance of work and on-time completion.
• Resolve site issues.
• Ensure compliance to all government and building regulations.
• Manage manpower and overtime cost to ensure optimal cost benefit.
• Establish good communication and working relationships with clients and all stakeholders.
• Perform risk management to minimize project risks.
• Ensure strict adherence to WSH policies and regulations.

The Requirements

• Strong management and efficient communication skills.
• Experienced in managing work at multiple sites.
• Excellent coordination skills

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• The ability to understand and follow company policies and procedures.
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Join our dynamic team as Contract Management Officer, where you will play a pivotal role in shaping the future of community care services for seniors!

Job Description:

• Develop a fair and transparent tender evaluation framework to select the best providers for community care services.
• Take charge of the entire tender process, from preparing tender documents to conducting tender evaluations and awarding contracts.
• Collaborate with stakeholders to monitor service providers’ performance, ensuring they meet adhere to the contract requirements.
• Manage timely and accurate contract renewals to ensure service continuation for seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.

Job Requirements:

• Bachelor's degree in a relevant field (e.g., public administration, business administration, etc.).
• Proven experience in tender management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and using relevant software and tools for data analysis in tender evaluation.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Job Responsibilities:

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI’s as agreed with you and management.
• Update inhouse CRM system for accounts reporting.

Qualifications:

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• "Farmer" mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers' feedback.
• Good presentation, communication, and written skills
• Interested applicants may apply by sending in your updated resume.We regret to inform that only shortlisted candidates will be notified.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

About us

At Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments.

Qube is Australia’s largest integrated provider of import and export logistics services with a market capitalisation in excess of $6.8 billion as at 30 June 2024. Qube operates in over 160 locations across Australia, New Zealand, and South-East Asia, with a workforce of over 9,000 employees.

About the role

The primary purpose of this role is driving the growth and optimisation of supply chains within the Oil & Gas, Mining, and Renewable Energy sectors through a deep understanding of supply chain management, business development strategies.

Role Location: Singapore, with regular travel to Australia

Role Type: Full time

The role will also assist in developing key relationships with and securing work scopes and contracts in line with the Qube Business Masterplan as in the following areas:

• Offshore oil and gas marine facilities.
• Offshore oil and gas supply base and logistics services.
• Offshore renewables industry port and logistics services.
• Mining industries port and logistics services.
• Shipping, transport and related services for the above.

Position Impact:

• Key client relationship development and maintenance.
• Revenue and EBIT enhancement.
• Development of the brand.
• Promotion of the brand.

Specific Responsibilities:

• Develop strategy and business plans each financial year in conjunction with Qube operational teams to achieve the Qube Group targets and goals.
• To secure key target clients and contracts.
• Development of Qube International / Qube Energy O&G and BOMC services throughout SE Asia and Australia.
• Promote the Qube and BOMC brands to clients and potential clients SE Asia and Australia wide for the above industries.
• Develop new opportunities in the supply chain sectors of Oil and Gas, Mining and Renewable Energy Industry sectors in SE Asia and Australia.
• To target acquisition prospects that fit Qube growth strategies.
• Sales and business reports in line management requirements.
• Participate in the negotiation of contracts with customers.
• Management and coordinating with customers on all issues regarding their contracts.

Qualifications and Experience

• Minimum of 10 years supply chain management or business development experience, with a focus on Oil & Gas, Mining, or Renewable Energy sectors.
• Tertiary qualifications in warehousing, logistics, business or related discipline highly regarded.
• Sound knowledge of supply chain management in Oil and Gas, Mining, or Renewable Energy industry practices.
• Experience in achieving results through quality management and continuous improvement. concepts.
• Experience in the implementation and on-going management of quality systems and procedures.
• Proven problem-solving ability with a solutions orientation.
• Strong interpersonal skills and the ability to communicate with a variety of people.
• Advanced skills using Microsoft Office, Excel and PowerPoint.
• Ability to work autonomously using proactive approach to task resolution.
• Ability to be flexible and adaptable to work in a demanding environment.
• Ability to work well within a small team environment.

Qube International is a division of Qube Ports and is headquartered in Singapore. Qube International is a leading provider of integrated port management, port operations, stevedoring and logistics services connecting the world to Singapore and nearby regions.

Qube International is a fully integrated logistics partner in the mining and oil and gas industries, providing infrastructure solutions, operating oil and gas supply bases, managing and operating port facilities and logistics parks, and managing global supply chains.

With world class port facilities in key South East Asian and Australian locations, Qube International can provide extensive experienced personnel in port management operations and project management across the Asia Pacific region and beyond.

If you want to invest in your future apply now and we will help you reach your full potential.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.