Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

As a Customer Success Consultant, you will play a pivotal role in ensuring our clients achieve maximum value from our services. You will act as both a Consultant and Relationship Manager, working closely with clients to understand their needs, provide expert guidance and build strong, long-lasting relationships with them. Your KPI is to achieve the highest level of customer satisfaction and increase the customer retention rate for every client you serve.

Responsibilities:

• Serve as primary point of contact for assigned clients, ensuring high level of quality in services and deliverables from delivery team
• Conduct regular check-ins with clients to identify issues, concerns or needs and address them timely and promptly
• Responsible for onboarding new clients, ensuring smooth transition and successful implementation
• Regularly analyse and ensure business objectives, project milestones and quality standards are met
• Act as an advocate for clients, ensuring their feedback are heard and acted upon
• Provide expert advice and guidance to client on maximizing value of products/service to meet their business needs
• Conduct User Requirement Workshops and User Training sessions, when necessary

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science, Social Science or equivalent
• At least 3 years of working experience in Project Managing web-related projects will be advantageous
• Proven experience in customer-facing role within the fast-paced IT industry
• Possess excellent communication and interpersonal skills
• Fresh graduates are welcome to apply

Job Description:

We are seeking a highly skilled Senior System Analyst cum Developer with extensive experience in Microsoft Power Platform and Microsoft Modern Workplace to join our dynamic IT team. In this role, you will be responsible for designing, developing, and implementing solutions using Power Apps, Power Automate, Power BI, and other components of the Power Platform suite. You will collaborate closely with business stakeholders to gather requirements, analyze, processes, and streamline operations through automation and efficient application development.

Key Responsibilities:

• Design, develop, test, and deploy Microsoft Power Platform solutions including Power Apps, Power Automate flows, and Power BI dashboards.
• Customize and extend Microsoft Dynamics 365 using Power Platform tools.
• Analyze business processes and workflows to identify opportunities for automation and process improvement.
• Work closely with business users to gather requirements, create technical specifications, and deliver solutions that meet business needs.
• Provide technical leadership and guidance to junior developers and analysts.
• Collaborate with cross-functional teams including IT, business operations, and external vendors to ensure successful project delivery.
• Stay current with industry trends and best practices related to Microsoft Power Platform and recommend improvements or enhancements based on emerging technologies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Senior System Analyst cum Developer with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Modern Workplace.
• Strong understanding of Microsoft Dynamics 365 platform and its integration capabilities with Power Platform.
• Experience in designing and implementing complex Power Apps solutions with a focus on user experience and functionality.
• Proficiency in Power Automate (formerly Microsoft Flow) for workflow automation and integration.
• Experience in developing Power BI dashboards and reports for data visualization and business intelligence.
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
• Microsoft Power Platform certifications (such as Power Apps Developer Associate, Power Platform Functional Consultant) are a plus.

Preferred Qualifications:

• Experience with other Microsoft technologies such as SharePoint, Azure, and Office 365.
• Knowledge of Agile development methodologies.
• Experience in mentoring and coaching junior team members.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

About this Role:

The Digital Content Editor is responsible for planning, production, and digital content development for CWM’s digital platforms such as the website, YouTube and other social media channels. He/she has to assemble recorded footage into a finished product that matches the CWM’s vision and message to its targeted audiences such as CWM member churches and ecumenical partners around the world.

Reporting to the Mission Secretary for Communications, the successful incumbent is a key member of the Communication team that enhances CWM’s presence on its various digital platforms by strategizing and producing creative, sharable contents and increase audience’s engagement.

Key Roles & Responsibilities:

· Plan and schedule digital contents for publish on CWM Mission work in the organisation’s digital platforms.

· Collaborate with team-members to generate ideas for various content platforms from editorial to social.

· Lead full video production process including conceptualization, storyboarding, filming and post-production edits, checking content for accuracy and cogency.

· Work closely with Content Creation and Programme Management Teams to assist with internal and external filming needs.

· Be able to shoot and edit a wide range video which include on-site events, vlogs, documentaries and narratives.

· Understand and stay updated with shooting styles, technical equipment and other production-related skills.

· Operate and be accountable for all camera and video equipment and accessories.

· Continuously conduct research on trending media techniques and content ideas.

· Photography for CWM events.

· Delegating tasks to in-house staff and freelancers and supervise contributors to ensure deadlines are met.

· Assign and coordinate digital content for web publishing on various internet platforms; maintaining quality across the platforms in order to increase CWM’s presence and visibility.

· Maintain a positive work environment through active team participation and cooperation with co-workers/vendors.

· To undertake other tasks as may reasonably be expected and assigned by Line Manager.

Required Skills and Experience:

· Minimum a diploma in Editing and Multimedia Productions and Videography.

· At least three (3) years of working experience with digital technology and editing softwares packages (Premiere Pro, Final Cut Pro or any industry leading video editing software).

· Understand production and post-production workflow from production to delivery.

· Able to set up and operate camera, sound recorder, lighting equipment and other production-related skills.

· Knowledge/experience in video streaming on relevant streaming platforms would be an added advantage.

· Taking high-quality pictures, editing and retouching images, and reproducing and framing photographs.

· Strong team player who can work across teams to ideate, and able to work independently to manage workflow and meet deadlines.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About the Asian Institute of Digital Finance (AIDF)

The Asian Institute of Digital Finance (AIDF) is a university-level institute in the National University of Singapore (NUS), jointly founded by The Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and NUS. AIDF aspires to be a thought leader, a FinTech knowledge hub, and an experimental site for developing digital financial technologies as well as for nurturing current and future FinTech researchers and practitioners in Asia.

Job Description

The Senior Manager / Manager will be part of a dynamic team in AIDF and plays a key & important role in driving all business development, branding, marketing and outreach activities for our Executive Master programme. He/she will also collaborate & work closely and effectively with internal teams across marketing, outreach, recruitment, admissions and programme management, as well as external vendors/partners.

The scope includes but not limited to:

Business Development/Marketing:

• Plan and execute all marketing activities (including digital/online), content creation and marketing, email marketing and managing social media platforms.
• Develop and execute the overall content and social media strategy and ensure it aligns with the overall marketing objectives and managing the programme budget.
• Work with internal teams and external vendors & partners in promoting the Executive Master programme.
• Develop event timelines, schedules, and protocols, and provide on-site coordination and support during events as needed.

Programme Management:

• Working with a junior staff in the areas of student admissions, course registrations, curriculum, student candidature and graduation matters.

Qualifications

• Minimum Bachelor’s degree in a relevant discipline
• At least 5 years of working experience in business development, local/international marketing, events and programme management preferably in the Education industry.
• Knowledge of student related systems will be advantageous
• Proven track records in strategizing, managing, executing and reporting on marketing activities, campaigns and business development works
• Data-driven and highly analytical with excellent project and time management skills.
• Willingness to travel occasionally

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• To develop and produce compelling original digital content that aligns thematically with the content brands and resonate with young audiences across various digital platforms.
• Strong ability to handle videographing, lighting and sound.
• Required to do digital video editing including video effects, soundtrack editing, audio graphic equalization, vision mixing for post-production.
• Manage tapeless media files on storage device.
• Ability to suggest alternative production techniques to optimize equipment usage.
• Manage production resources to ensure the team is equip with all necessary production capabilities.
• Established sound network in the industry including but not limited to strategic content partnerships and digital content creators.
• Taking the lead on creative production of digital brands.
• Work closely with creative team and external production house to ensure successful development, execution and delivery of content.
• Creating both bite-sized and short to medium form content for a digital market.

• Diploma / Degree in Mass Communication / Visual Communication / Film / Media Studies or any related discipline
• At least 2 to 3 years' experience in digital content production across various digital platforms.
• Proven track record as a digital content producer and creative storyteller.
• Experience working with different formats of content, ranging from video and infographics, to podcasts and feature stories of different beats.
• Strong industry network is an advantage
• Knowledge of digital video editing including video effects, soundtrack editing, audio graphic equalization, vision mixing for post-production.
• Familiar with various files formats and conversions.
• Must be creative, technically inclined, and able to work well under pressure and tight deadlines.
• Must have knowledge of Adobe creative suite, After Effects, Premier Pro, Photoshop, video encoding, compression etc.
• An understanding of what drives web content, social media and how it should be presented.
• Wide interest and knowledge of local young adult audiences' preferences and digital/social media trends.
• Good organizational and time management skills.

Role Purpose

• Manages, develops, and drives programs and projects in more than one Global IT functional sub-domain or a very large and complex sub-domain
• Guides business regions to ensure that programs and projects are managed in a harmonized way and delivered to agreed scope, time, cost, quality, and governance.

How will you contribute to the success of DHL?

• Accountable for the roadmap of global programs and projects appropriate to business requirements.
• Accountable that programs and projects are delivered to agreed time, cost quality, and governance.
• Guide the regions to ensure that the programs and projects are managed in a harmonized way, with maximum sharing and minimal effort and cost duplication.
• Build working relationships with the Business and IT teams in the entity's business regions and other Corporate Divisions to get alignment and leverage potential synergies.
• Ensure coordination with Corporate teams, and other Business Units as required to ensure alignment of projects, programs, and roadmaps with architectures, models, and overall strategy.
• Establish and manage relationships with external partners that support business divisional IT.
• Align with IT Services and other BUs on security measures with business focus in mind.
• Define and align present and future business and IT requirements
• Alignment with Architecture, Technology, IT & Enterprise strategies
• Ensure alignment with the IT risk management policies within business division IT.

Do you have what it takes?

• Minimum 10 years of multi-disciplined IT experience including:
  • Experience in a large matrix organization(s), having gained broad expertise managing large, network-wide programs and projects tied to business goals.
  • Global experience, collaboration, and teaming.
• Educated to degree level or equivalent combination of experience and education.
• Demonstrated solid program and project management accomplishments in a cost-responsible environment with execution by virtual and global teams in a matrix environment.
• IT solutions development and implementation experience – proven track record for project managing and delivering complex IT solutions.
• Ability to team with and manage a strong partner/supplier system.
• Leadership capability supported by a broad analytical and technical background.
• Relationship management and cultural awareness in managing different nationalities, managing across borders, negotiating and influencing different cultures, and building strong relationships.

Overview of the job

Did you know P&G invented the concept of branding and data-driven brand management? Over the years, we have remained consistently among the top in marketing by finding new and exciting ways to reach consumers.

As a Brand Director of Fabric & Home Care Business Unit, you will be responsible for Brand Strategies, Plans and Executions for the region of the Asia Pacific Focused Markets!

Specifically, you will lead innovation plans, including crafting brand building assets like digital marketing, TV commercials, trial plans, etc. You will lead multi-functional teams to build cohesive commercialization plans; have deep data analytic skills; have deep knowledge, market trends and retail customers; and have the creativity and critical thinking to develop the plans.

Your Team

You will report to a Brand Vice President for the Category in an organization Unit, and extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc. and you will work with different teams across the region. This role is located in the Regional HQ in Singapore.

What Success Looks Like

As the brand custodian, you will handle a portfolio of Brands. You are responsible for overall Brand Strategy, Brand Equity, Marketing Plans and P&L management for the brand in the Japan market. You should have strong leadership skills and experience handling P&L.

Responsibilities of the Role

• Deliver Brand P&L including top line, bottom line, share and equity growth for the Japan market
• Identify Japanese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Japanese consumers
• Communicate with Japanese local partners, stakeholders and suppliers to drive P&G business initiatives
• Drive Overall Brand Strategy, Brand Equity and Architecture
• Deliver Annual Marketing Plans
• Drive Innovation Master plan and toolkit development
• Lead Packaging development
• Leads the initiative master plan, develops strategies required to deliver brand growth
• Lead the Integrated Brand Plan and its execution
• Responsible for the P&L investment decisions to maximize profitability
• Ensure plans are designed to win with key customers / channels.

QUALIFICATIONS

• MBA or Degree qualified with a relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
• Strong regional brand building track record with Brand Design Role (brand franchise or regional design) experience for at least 5 years
• At least 4 years' experience in the Fast-moving Consumer Goods (FMCG) industry
• Proven strong critical thinking and experience on Brand Strategy, Equity and Architecture
• Excellent forward-thinking, strategic and courageous leadership skills
• You are business proficient in the Japanese language and possess strong market knowledge of Japan as the role requires local consumer understanding to develop brand equity and marketing strategies for Japan Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Role Purpose

• Manages, develops, and drives programs and projects in more than one Global IT functional sub-domain or a very large and complex sub-domain
• Guides business regions to ensure that programs and projects are managed in a harmonized way and delivered to agreed scope, time, cost, quality, and governance.

How will you contribute to the success of DHL?

• Accountable for the roadmap of global programs and projects appropriate to business requirements.
• Accountable that programs and projects are delivered to agreed time, cost quality, and governance.
• Guide the regions to ensure that the programs and projects are managed in a harmonized way, with maximum sharing and minimal effort and cost duplication.
• Build working relationships with the Business and IT teams in the entity's business regions and other Corporate Divisions to get alignment and leverage potential synergies.
• Ensure coordination with Corporate teams, and other Business Units as required to ensure alignment of projects, programs, and roadmaps with architectures, models, and overall strategy.
• Establish and manage relationships with external partners that support business divisional IT.
• Align with IT Services and other BUs on security measures with business focus in mind.
• Define and align present and future business and IT requirements
• Alignment with Architecture, Technology, IT & Enterprise strategies
• Ensure alignment with the IT risk management policies within business division IT.

Do you have what it takes?

• Minimum 10 years of multi-disciplined IT experience including:
  • Experience in a large matrix organization(s), having gained broad expertise managing large, network-wide programs and projects tied to business goals.
  • Global experience, collaboration, and teaming.
• Educated to degree level or equivalent combination of experience and education.
• Demonstrated solid program and project management accomplishments in a cost-responsible environment with execution by virtual and global teams in a matrix environment.
• IT solutions development and implementation experience – proven track record for project managing and delivering complex IT solutions.
• Ability to team with and manage a strong partner/supplier system.
• Leadership capability supported by a broad analytical and technical background.
• Relationship management and cultural awareness in managing different nationalities, managing across borders, negotiating and influencing different cultures, and building strong relationships.

Key Accountabilities:

• Spearhead employer's global public relations team, ensuring seamless operations and fostering continuous growth across diverse regions.
• Cultivate and strengthen employer's media partnerships worldwide, establishing enduring relationships built on trust and mutual benefit with key media stakeholders in Southeast Asia, Latin America, Europe, and beyond.
• Develop and execute strategic plans for employer, uncovering captivating narratives and amplifying brand awareness and recognition through innovative B2B and B2C initiatives.
• Oversee content promotion, press releases, and other strategic efforts for multiple game products at various stages, driving the success of game publishing endeavors.
• Lead or participate in employer's corporate social responsibility (CSR) and government relations (GR) initiatives across multiple regions, nurturing long-term partnerships with key stakeholders.

Candidate Profile:

• Bachelor's degree in Public Relations, Communications, or a related field.
• Minimum 5 years of experience in public relations, with at least 3 years of team management experience and a proven track record of leading multinational teams.
• In-depth knowledge of the gaming industry and esports landscape, with priority given to candidates with relevant experience in internet or gaming companies.
• Expertise in media relations management, employer brand development, crisis management, and other PR functions, with preference for candidates who have independently managed a company's PR function.
• Experience in government relations and corporate social responsibility is a plus.
• Open to learning, embracing new challenges, and adapting to changing environments.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

What's the team function?

Digital Marketing team is responsible for:

• Planning and execution of all external marketing (outside of Shopee and Lazada)
• Manage all social media related matters
• Promote brand awareness of DASHER

What's your role?

You will be focusing on PERFORMANCE MARKETING role:

• Propose and develop marketing funnel for Facebook CPAS, Google SEO/SEM, Google Display Network (GDN) etc.
• Perform AB Testing to identify appropriate target audience and latest market trend
• Analyze ads performance, and perform ads optimization accordingly
• Generate detailed report
• Analyze digital marketing trends and explore on Instagram, TikTok, YouTube marketing
• Analyze sales funnels & customer intents

What's the skill required?

• Good command in (both spoken & written) in 中文 & English
• Possess strong analytical, interpersonal, and communication skills
• Equipped with Profit & Loss mindset
• Understand key metrics of Digital Marketing/Performance Marketing
• Familiar with digital analytics & tracking tools

Who’s there to support you?

You will be guided by your senior starting the day-one you joining the team, exploring our ongoing ads structure and marketing funnel. He will also be your mentor should you require assistance or clarification on all work-related matters.

You will be involved into various internal sharing session about latest market trending and technologies. Also, you're expected to play an active role in brainstorming session and decision making meetings.

Benefit Package

1. Must-have:

• CPF Contribution
• Annual Increment
• Performance Bonus
• Annual Leave
• Medical Leave
• Compassionate Leave
• Parental Leave
• Child Care Leave

2. General:

• Medical Benefit
• Optical Benefit
• Dental Benefit

3. Special at DASHER:

• Insurance
• Laptop provided
• Company Trip
• Anniversary Gift – Thank you to be with us!
• Birthday Gift – Must celebrate!
• Snacks, and Refreshment provided
• Staff Discount – The deal can go real crazy~

Nurturing Your Growth, Our Priority

Challenging Industry – never worry about lacking opportunity to learn and grow

In the challenging industry of e-commerce, we’re facing new problems every now and then. Challenges never stop but DASHER is committed to overcome all of them and believes that where there is difficulty there is opportunity. Face challenge, take it on, conquer it and GROW!

Elite Teammates – a dream team

DASHER always committed to maintain a positive organisational culture, and further improve it. You will be working with different people with different strengths and expertise, but y’all share a thing in common, which is y’all is ELITE. The team focusing a lot on efficiency which will definitely drives you to discover and unleash your own potential. Take this opportunity to gain experience and knowledges from your teammates!

Career Progression – clear path ahead

DASHER has a high expectation on you to learn and grow fast. You’re expected to play a leader role in no more than two years. Learn to inspire and influence others here. DASHER has a very clear structure of career advancement, and at a point of time, it’s your call whether to develop your skillset towards a management path or a professional/technical path.

You & DASHER

We would rather describe ourselves to be a football team instead of a “family”. It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize on the values created and journey we went through together in achieving our mutual goals.

DASHER nurtures you with supports, resources and opportunity. You achieve personal growth via precious experience and knowledge you gained while staying with us, and also in such process you drive the success to DASHER as well, enabling the organisation to grow to next level.

At one point of time where you are ready to take on your new adventure outside of DASHER, we will treat it as a club transfer of football player, there should be no hard feeling and we will sincerely wish you all the best. DASHER might be just one of the stops that you have in your career journey but we will make it your most remarkable and memorable one.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Associate Director in the Strategic Relations business unit plays a crucial role in representing the school in senior engagement and relationship management. This position has a strong focus on identifying new opportunities through establishing C-suite contacts, and nurturing relationships with senior-level academia and industrial alliances. He/she will be required to proactively engage both local and regional alliances to build a potential pipeline of industry partners to further collaboration opportunities.

We are seeking a self-driven individual with a proven ability in proactively engaging and fostering alliances to enhance partnership opportunities. The individual should be comfortable navigating ambiguity, maintaining a results-driven outlook, and embracing innovation to achieve desired outcomes.

Strategic Implementation of Regional Initiatives

• Enhance our target growth in student diversity through regional engagement initiatives
• Manage international relations - support the Business School's vision to lead from Asia
• Identify, optimize and develop strategic partnerships with large regional organizations and institutions to expand market reach and engagement
• Actively seek out and generate leads to expand opportunities and conversations
• Drive the development of a robust pipeline of industry alliances, both locally and regionally

Corporate Engagement and Stakeholder Mapping

• Develop outreach efforts by identifying senior contacts within target organisations and initiate programmes with view to increase the number of academia and corporate partnerships
• Develop and maintain relationships with senior stakeholders and generate high-level opportunities for potential collaborations and partnerships effectively

Stakeholder Management

• Work closely with internal stakeholders to jointly increase brand and programme level awareness in key markets through outreach efforts
• Adopt a collaborative approach in engaging and influencing key internal stakeholders to support larger school goals in addition to their individual programme office objectives

Events Planning

• Strategic planning of selected events that align with the Business School’s vision. This includes conceptualisation of the programme flow, invitation of appropriate guest speakers, engagement activities, liaison with stakeholders and the overall management control of logistics and budget.

Qualifications

• Bachelor's degree or higher in Business, Marketing, Communications, or a related field with a minimum of 15 years of relevant experience
• Strong leadership profile with excellent interpersonal skills across organisational hierarchy and ability to work effectively with a diverse community
• Communicate effectively with senior-level B2B - lead generation through business closing. and represent the university professionally in all interactions
• Proven competencies in business development and demonstrated success in driving account growth
• Able to work with loosely defined problem spaces, and investigate to sense-make, propose and implement sound and timely solutions
• Proven track record in industry collaboration and experience in the higher education sector will be advantageous

(Appointment job grade will commensurate with the selected candidate's experience)

Digital Healthcare Consulting Manager

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

As the Digital Healthcare Consulting Manager, you will report to the APAC Digital Healthcare Consulting Lead and be responsible for driving the commercialization of Roche’s Digital Health offerings through optimizing clinical fit, clinical user experience and clinical success. You will be the clinical value and consulting partner to regional teams and affiliates for digital health solutions. You will work closely with product and marketing stakeholders to identify focus areas, drive launches and programs to increase clinical uptake of Roche Digital Solutions in APAC.

The Opportunity

• Collaborate with clinicians and end users to uncover and understand healthcare requirements and barriers to successful deployment of digital health solutions. Collaborate closely with commercial, business development, IT architecture and project teams to support customer conversations and digital health value recognition along the customer journey
• Collaborate with internal teams across global, region and affiliates in the APAC region to drive digital health clinical strategy and digital health transformation
• Deliver consulting services or healthcare solutioning to drive scaling of digital health solutions in APAC
• Ensure digital health solutions contribute to improvement in patient outcomes, patient care quality and/or workflow productivity including value based healthcare outcomes
• Strategize and deliver clinical/technical concepts to both technical and non technical audiences
• Create and update training and communication materials and toolkits for affiliates to localize Digital Health Solutions
• Engage with external healthcare system and healthcare professionals to communicate the medical value of a digital health product and/or integrated solutions

Who you are:

• You should hold a Doctor of Medicine (MD) or MBBS or Advanced Degree in Life Sciences/Pharmacy or equivalent with at least 3+ years of experience in clinical setting and/or 3+ years in hospital operations/consulting/change management/ healthcare management role.
• You should be able to travel up to 20 - 40% of the time
• You should have experience with Disease areas including Oncology, Cardiometabolic Diseases, Gastroenterology and Hepatology preferred

At Midiworld, we take pride in providing personalized guidance that caters to each student's unique needs and aspirations. We firmly believe in laying a strong foundation through meticulous techniques while fostering a positive learning attitude. Our mission is to cultivate well-rounded musicians who are not only proficient in their chosen musical instruments but also passionate about their musical journey.

Piano Teacher (Part Time for Weekend)

(Singapore - NORTHEAST)

Position Overview:

We are seeking a skilled and passionate Piano Teacher to join our educational institution. As a Piano Teacher, you will be responsible for instructing and guiding students in the art of playing the piano. Your role involves designing and delivering lessons that cater to students of various skill levels and age groups. Piano Teachers play a pivotal role in nurturing musical talent, fostering a love for music, and helping students develop their technical proficiency and musical understanding.

Keys Responsibilities:

1. Instruction:

• Plan and deliver engaging and structured piano lessons to students, taking into account their age, skill level, exam requirements and individual goals.

• Teach fundamental techniques, such as posture, finger placement, and hand positioning.

• Introduce music theory concepts, including notation, rhythm, scales, and harmony.

• Select appropriate repertoire to challenge and motivate students while ensuring it aligns with their skill level.

2. Assessment and Feedback:

• Evaluate students' progress through regular assessments, including recitals, examinations, and practice assignments.

• Provide constructive feedback to students, helping them identify areas for improvement and setting achievable goals.

• Adapt teaching methods and materials to address individual learning styles and needs.

3. Instrument Maintenance:

• Instruct students on the proper care and maintenance of their instruments.

• Offer guidance on selecting and purchasing instruments and accessories.

4. Communication:

• Maintain open and clear communication with students and their parents or guardians regarding progress, practice routines, exam and performance opportunities.

• Collaborate with parents/guardians to establish and monitor practice schedules and prepare the students for examination.

5. Performance and Recitals:

• Organize and facilitate student recitals or performances to showcase their progress and build confidence.

• Encourage and support students in participating in competitions, auditions, and other musical events.

6. Continuing Education:

• Stay updated on the latest teaching techniques, examination board and syllabus, music trends, and educational materials.

• Adapt teaching methods to accommodate diverse learning styles and preferences.

7. Professionalism:

• Maintain a professional demeanour, punctuality, and reliability in all interactions with students and their families.

• Adhere to ethical and professional standards of conduct.

8. Record Keeping:

• Maintain accurate records of student attendance, lesson plans, and progress reports.

Qualifications:

• May hold relevant certifications or degrees in music education, music performance or related fields. (preferred).

• Proficiency in playing piano at an advanced level.

• Previous teaching experience, especially in one-on-one or group settings.

• Patience, enthusiasm, and the ability to motivate and inspire students.

• Excellent communication and interpersonal skills with the ability to effectively engage and connect with students of all ages.

• Ability to adapt teaching methods to suit the needs of individual students.

• Patience, enthusiasm, and a genuine passion for teaching.

• Ability to work collaboratively within a creative and dynamic team.

• Flexibility in adapting teaching methods to accommodate different learning styles.

• Knowledge of music theory and pedagogical methods.

• Ability to create a positive and nurturing learning environment.

• Flexibility to work during at least one weekday and Saturday and Sunday, based on class schedules. (part-time role)

________________________________________

If you have a passion for teaching and is dedicated to nurturing the musical talents of students and unlock their musical potential and foster a lifelong love for music, we encourage you to apply. Join Midiworld Music and Art School and inspire a new generation of students.

Interested candidates are invited to submit their resume, and a cover letter detailing your teaching philosophy and relevant experience to [email protected].

Please include "Piano Teacher Application – [Part-time] [Your Name]" in the subject line. Shortlisted candidates will be contacted for an interview and a demonstration of their teaching skills.

Only shortlisted candidates will be notified.

Responsibilities:

• Oversee the full spectrum of Human Resource, administrative, and building facility functions for the organization.
• Design, develop, and implement HR policies, procedures, and programs that align with the organization’s objectives and legal requirements.
• Ensure that all HR policies are effectively communicated to employees and consistently enforced.
• Handle complex employee relations issues, including dispute resolution, grievances, and disciplinary actions.
• Promote a positive and inclusive work environment to foster employee engagement.
• Participate in the recruitment process, including job posting, resume screening, interviewing, and onboarding.
• Collaborate with hiring managers to identify staffing needs and ensure timely and successful recruitment.
• Assist in the development and implementation of training and development programs to enhance employee skills and competencies.
• Identify opportunities for career growth and succession planning within the organization.
• Support the administration of compensation and benefits programs, ensuring competitiveness and compliance with relevant laws.
• Assist in the performance management process, including setting objectives, conducting performance appraisals, and identifying areas for improvement.
• Ensure compliance with data privacy regulations and maintain accurate employee records.
• Stay updated on labor laws and employment regulations to ensure the organization’s HR practices remain compliant.
• Assist in investigations and audits related to HR matters.
• Provide HR leadership for entities within a listed company, ensuring alignment with corporate governance, compliance standards, and regulatory requirements.
• Administer and manage employee share schemes, including onboarding participants, handling queries, and ensuring compliance with legal and tax regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR roles, with a minimum of 5 years in a Senior HR position.
• Experience managing HR operations for entities of a listed company, with a strong understanding of corporate governance and compliance.
• Hands-on experience in designing, implementing, and managing employee share schemes or similar incentive programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Problem-solving and conflict resolution skills.
• Strong organizational and project management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and results-driven.
• Interest in video gaming is a plus.

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia.

One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

The Business Times Visual team is looking for an experienced Digital Graphics Designer to join our newsroom. You will work with journalists, developers, designers, and editors to create original digital content for our readers, enhancing our brand of storytelling.

Many business stories are accompanied by data. You will need to think about how to present data in a way that is accessible, clear and enhances the value and utility of the news content. There will also be opportunities to work on features and enterprise stories that require you to suggest visual assets that elevate the journalism.

The ideal candidate must possess the craft of designing digital experiences and should have an appreciation of business news.

Roles & Responsibilities

• Collaborate with journalists and developers to understand requirements and translate them into visual designs that accurately represent the underlying data, editorial angle, or product request.
• Assist in designing, illustrating, and prototyping data visualisation, visual stories, and social media assets using various tools and technologies.
• Use various statistics and data science tools for data parsing, scraping and wrangling
• Collaborate with the UX team to ensure that interactive graphics are user-friendly, responsive, and accessible across various devices.
• Help document the design process, including any issues or challenges encountered during the design stages.
• Stay up-to-date with industry trends and emerging technologies to continually improve and innovate our interactive content.
• Conduct research alongside writers to seek relevant information, including conducting interviews and finding/verifying data sources.
• Manage workflow and process for data-driven stories in the newsroom
• Thoroughly test and troubleshoot interactive graphics to ensure functionality and performance standards are met.
• Stay up-to-date with industry trends and emerging technologies to continually improve and innovate our interactive content.

Job Requirements

• Demonstrated track record in delivering appealing and useful data visualisation or digital storytelling projects.
• Strong communicator with the ability to work effectively in a cross-functional environment
• Proficiency in Figma, Adobe CC (Illustrator, Photoshop, After Effects), HTML, CSS and JavaScript (d3.js, WebGL and Svelte are a plus).
• Proficiency in industry-standard 3D modelling and rendering software and familiarity with 2D illustration.
• Proficiency with data visualisation and interactive web design platforms like Flourish or Datawrapper.
• Proficiency in GIS software (e.g., ArcGIS, QGIS), spatial analysis tools, and data visualisation platforms are a plus.
• Excellent creative and artistic abilities.
• Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Familiarity with the news industry and an interest in current events.
• Ability to multitask and meet deadlines.
• Attention to detail and a commitment to delivering high-quality, accurate work.
• At least three years’ experience working in a fast-paced environment

If you are interested, please apply with your CV and portfolio showcasing relevant work experience, including interactive graphics, data visualisations, and other digital design projects to [email protected]

Make an Impact by

• Identify and strike a partnership with the right insurer who is capable of;
• a) Offering strong commercials,
• b) Support the partnership with some committed investment to build capability
• c) Designing product and pricing suitable to Singtel
• d) Building a tech stack to offer strong pre & post purchase journey and
• e) A good customer claims experience
• Work with Analytics, CLM, IT, Customer Success and Customer Value to deliver the desired GWP and Revenue
• Design the right buy flows, claims process and other aspects of customer touch points to drive a good user experience

Skills for Success

• Corporate Agent License
• Worked in the financial services and digital space
• Understanding the Insurance Regulatory framework
• Keen appreciation of analytics and ability to work Advanced Analytics team
• Comfortable to work on business case and product profitability
• Comfortable in managing external and internal stakeholders
• Deep understanding of channels both Digital & Tele-calling

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities

• Understand the need of Singapore organization.
• Review and redefine the objectives, roles and responsibilities (if necessary).
• Set measureable goals and develop the performance metrics for the measurement, develop communication strategy, review the resource requirement, develop the change management plan and follow through. As well as update the changes in FBP framework.
• Review BC template and process of preparing BC to ensure accuracy of BC i.e. P&L, BS and Cash flow.

Requirements

• Degree in related discipline.
• Minimum 5 years as FP&A, Finance Manager in Japanese Company.
• Prior experience working and supporting business activities from financial perspective.
• Experience in budget progress management, Financial data analysis, Finance accounting.
• Preferred experience in business planning.
• Strong leadership skills to lead and motivate team members.
• Effective influencing, organizational and problem-solving skills.
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels.
• Excellent written and oral communication skills.
• Proficiency in the Japanese language (Same level as JLPT N1) to liaise with relevant Department in Japan Headquarter.

Overview of the job

Did you know P&G invented the concept of branding and data-driven brand management? Over the years, we have remained consistently among the top in marketing by finding new and exciting ways to reach consumers.

As a Brand Director of Personal Health Care Business Unit, you will be responsible for Brand Strategies, Plans and Executions for the region of the Asia Pacific Enterprise Markets!

Specifically, you will lead innovation plans, including crafting brand building assets like digital marketing, TV commercials, trial plans, etc. You will lead multi-functional teams to build cohesive commercialization plans; have deep data analytic skills; have deep knowledge, market trends and retail customers; and have the creativity and critical thinking to develop the plans.

Your Team

You will report to a Brand Senior Director for the Category in an organization Unit, and extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc. and you will work with different teams across the region. This role is located in the Regional HQ in Singapore.

What Success Looks Like

As the brand custodian, you will handle a portfolio of Brands. You are responsible for overall Brand Strategy, Brand Equity, Marketing Plans and P&L management for the brand in the Japan market. You should have strong leadership skills and experience handling P&L.

Responsibilities of the Role

• Deliver Brand P&L including top line, bottom line, share and equity growth for the Japan market
• Identify APAC consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Japanese consumers
• Communicate with APAC local partners, stakeholders and suppliers to drive P&G business initiatives considering Health Care regulations in respective markets.
• Drive Overall Brand Strategy, Brand Equity and Architecture
• Deliver Annual Marketing Plans
• Drive Innovation Master plan and toolkit development
• Lead Packaging development
• Leads the initiative master plan, develops strategies required to deliver brand growth
• Lead the Integrated Brand Plan and its execution
• Responsible for the P&L investment decisions to maximize profitability
• Ensure plans are designed to win with key customers / channels.

QUALIFICATIONS

• MBA or Degree qualified with a relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
• Strong regional brand building track record with Brand Design Role (brand franchise or regional design) experience for at least 5 years
• At least 4 years' experience in the FMCG industry
• Proven strong critical thinking and experience on Brand Strategy, Equity and Architecture
• Excellent forward-thinking, strategic and courageous leadership skills
• Possess strong market knowledge of Indonesia and/or Philippines consumers and health care landscapes as the role requires local consumer understanding as well as understanding of health care professional systems/regulations to develop brand equity and marketing strategies for APAC consumers and HCPs

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Benefits

1. Competitive Salary: Up to $4,500 basic + variable bonus.
2. Work-Life Balance: 5-day work week (Monday to Friday), 9 am to 6 pm.
3. Growth Opportunities: Develop your career in a fast-paced, dynamic marketing environment.
4. Creative Freedom: Lead exciting campaigns and bring your innovative ideas to life.
5. Location: Work at a modern, centrally located office at 8 Ubi Road

Job Description

We are looking for a Senior Digital Marketing Executive to join our team and help shape the future of our brand. If you’re passionate about social media, content creation, and digital marketing, this is your chance to make an impact. You will be responsible for developing and executing strategies that drive engagement, boost brand presence, and ensure our digital campaigns hit the mark.

Roles & Responsibilities

• Marketing Strategy: Develop and execute marketing strategies that align with business goals.
• Content Creation: Lead content creation across various digital platforms, including short-form videos and engaging social media posts.
• Campaign Management: Oversee paid social media campaigns to maximize reach, engagement, and conversions.
• Influencer Relations: Work closely with KOLs and influencers to amplify brand visibility.
• **Livestream Hosting: Manage and host engaging livestreams for product launches and promotions.**
• Analytics: Track, analyze, and report on campaign performance, providing insights for optimization.
• Collaboration: Partner with cross-functional teams to ensure campaigns align with overall business objectives.

Requirements

• Education: Degree or diploma in Marketing, Communications, or a related field.
• Experience: Minimum 2-3 years of experience in a digital marketing role, ideally in the FMCG or beauty industry.
• Skills: Strong knowledge of social media platforms (TikTok, Instagram, Facebook) and experience in managing paid ad campaigns.
• Passion: Genuine interest in social media trends and content creation, particularly short-form videos and livestreaming.
• Language: Proficiency in English (both written and spoken). Basic Chinese is a plus.
• Creative: A keen eye for aesthetics and an ability to produce engaging digital content.
• Tools: Familiarity with digital marketing tools like Google Analytics, social media ad platforms, and WordPress.

Additional Information

• Salary: Up to $4,500 basic + variable bonus
• Working Hours: 5-day work week, 9 am to 6 pm
• Location: 8 Ubi Road 2, Zervex, Singapore (408538)

Job Duties

• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Implements applications using Microsoft development tools in N-Tier environment.
• Provides supports to development projects throughout the project life cycle.
• Understands technical and functional design requirements.
• Assists in physical and logical database design.
• Creates prototypes for client engagements.
• Designs, codes, and tests technical solutions.
• Documents features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Continuously monitors industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge.
• Performs any other ad-hoc tasks given by the Project Management Team.
• Protects operations by keeping information confidential.
• Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment.

Skills & Requirements

• Minimum Diploma in Computer Engineering / Computer Science or Information Technology.
• At least 5 years of Web Development experience.
• Must be a Microsoft Certified Technology Specialist (Visual Studio, Sharepoint, etc)
• Experience in .NET, UML and Object Oriented Analysis & Design.
• Knowledge in ASP, ASP.NET and SQL is a must.
• Knowledge in C#, VB.NET, Java, J2EE and Oracle will be an added advantage.
• Ability to handle interruptions and multiple tasks on hand.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Full Stack Developer

Requirements

• Diploma, Bachelor’s degree or relevant qualifications in STEM, such as engineering or computer science.
• At least 2 years of experience in programming using React Framework, Sitecore XP platform
• Completed at least 1 project in web content development of similar scope and nature
• Ability to effectively communicate with client
• Experience in iterative projects in public sector organizations.

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 1+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards
• Outstanding candidates will be groomed and trained for management role, to lead a team in the future

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 1 year of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices