Total 2,715 Manager food beverage service job vacancies in Singapore

Fleet Operations Manager | Up to $5.5k | Class 3 & 4 |Tuas

Tuas Ave
Monday to Friday: 8.30am – 6.00pm

(Flexible to observe any change of time schedule, drivers start work at 6.00am)
$ 4500 – $ 5500 + $ 200 (Transport Allowance) + $ 52 (Mobile Allowance) + AWS + VB

This incumbent is responsible for day-to-day fleet operations, as well as ensuring smooth drivers’ deployment and to meet customers’ requirements.

Job Responsibilities

• Managing the waste collection operations.
• Planning & managing a fleet of trucks and manpower for the daily operations - from attendance, maintenance, servicing, deployment till execution.
• Liaising with Sales on new contracts' deployment and execution of contract obligations with updated route plans.
• Maintaining and updating Safe Work Procedure, Risk Assessment and Workplace Health & Safety standards of the company.
• Ensuring all drivers observe site and public area safety rules: Enforce the wearing of correct uniform and personal protective equipment.
• Ensuring incidents, accidents and close calls are reported and notified in line with the company's procedures.
• Maintaining and updating route plans and monthly reporting of fleet management KPIs.
• Handle all cashcard related matters for drivers (eg: top up, replacement etc.)
• Any other operational duties that are deemed necessary.

Job Requirements

• Possess at least a Nitec / Diploma in any field.
• Minimum 5 years' relevant experiences. Candidates with working experience in the waste management, facility services and logistics industry will be an advantages.
• Class 3 & 4 License will be an advantage.
• Proficient in MS Office Applications.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking a Customer Service Manager to lead our customer service team and ensure an exceptional experience for all clients who interact with our salon.

The Customer Service Manager's responsibilities include overseeing customer service operations, handling client inquiries and complaints, and implementing strategies to improve service quality. To excel in this role, you should possess strong leadership skills, be highly organized, and have the ability to resolve issues effectively and courteously. Ultimately, you will play a key role in enhancing our reputation by fostering positive relationships with customers and ensuring their satisfaction.

You will lead the salon team in delivering outstanding services and enhancing overall sales performance. Your responsibilities will include:

• Professional Knowledge and Service Execution: You will leverage your extensive experience in customer service to ensure our clients receive the highest level of care and attention. Your deep understanding of salon services and products will help maintain and elevate our service standards.
• Operational Oversight: You are responsible for ensuring the smooth daily operations of the customer service department, effectively coordinating staff, resources, and client interactions to create an efficient and welcoming environment for both employees and patrons.
• Customer Service Excellence: Maintaining our commitment to customer satisfaction will be your top priority. You will manage client relations, handle bookings and inquiries, resolve complaints, and ensure a responsive, personalized service experience.
• Inventory Management: You will oversee the customer service supplies inventory, ensuring the availability and timely replenishment of essential items to support seamless service delivery.
• Marketing and Online Reputation Management: You will ensure adherence to our standard policies for client communication and engagement, enhancing our social media presence and client satisfaction. Additionally, strategically managing and enhancing our online presence will be crucial for bolstering our reputation
• Quality Assurance: You will maintain high standards of service quality and client interaction, ensuring an exceptional experience for every client. This involves thoroughly assessing the quality of client feedback and service outcomes to ensure that we consistently deliver exceptional service.

Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality and grow your career with us!

The F&B Service Team Leader supports the Restaurant Manager to ensure the smooth service operations of the Restaurant. He/She is expected to WOW the guest through his/her delivery of exceptional service.

Our Expectations:

• Conduct rollcalls before start of operations to brief Associates on job assignments.
• Resolve guests' complaints
• Lead and supervise a team of F&B Service Ambassador which includes ensuring that the team adheres to grooming standards and delivers service according to the hotel standards.
• Supervise the table set-up and inspects to ensure adherence to service quality and hygiene standards.
• Check and inspect all Restaurant facilities and equipment on a regular basis and report any repair and maintenance.
• Perform end day closing and prepare reports
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all Associates.
• Ensure that the Hotel’s properties and facilities are protected and are kept in good working condition.
• Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.

We are looking for a self-motivated Service Team Leader with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least two years of relevant experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description

• Involved with daily production operations.
• Involved in packaging processes and ensure it runs smoothly.
• Involved in pasteurisation processes.
• Pack and inspect items and label them correctly for shipment.
• Involved in quality checks and ensuring products are in good condition prior to shipment/delivery.

Requirements

• Halal Competency Assessment (HCA) certification is a plus.
• Possesses effective communication and problem-solving abilities.
• Prior experience in food manufacturing industry.
• Working hours 12pm-9pm
• 5.5 days working days

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Responsibilities:

• Strategize and define a clear, comprehensive, and executable professional services sales plan for a defined territory and set of Actimize accounts.
• Proactively drive and lead strategic conversations with clients and prospects about industry trends and regulations to generate Professional Services opportunities.
• Apply a consultative sales approach to proactively identify and validate client challenges, priorities, and objectives, managing the end-to-end consultative sales cycle.
• Partner with and act as a trusted advisor to Actimize clients and prospects to ensure they maximize the value of their Actimize technology investment.
• Establish, develop, and nurture relationships with senior stakeholders, including C-suite executives.
• Meet and exceed quarterly and annual professional services sales targets.
• Articulate and promote the value of Actimize professional services both internally and externally.
• Collaborate with Product/License Sales and Pre-sales specialists in the designated region to provide services-related responses to RFIs and RFPs.
• Contribute to the Services RFP library.
• Work with Pre-sales specialists and Sales Managers to understand solution scope and recommend the most favourable positioning of services.
• Coordinate with service delivery teams to achieve early alignment in preparation for delivery.
• Maintain ownership of professional services opportunities.
• Prepare compelling client proposals for Professional Services using in-house developed templates.
• Lead, participate in, and contribute to Actimize events, roundtables, and webinars to raise awareness of Actimize Professional Services capabilities.
• Keep the Sales CRM system updated on a weekly basis.

Job Requirements:

• Extensive knowledge and experience within the financial crime domain.
• External consulting and/or professional services experience with a vendor selling services.
• Ability to travel up to 50% of the time.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Provide post-sales technical support for audio visual products and systems.
• Coordinate with clients and internal teams to ensure smooth project implementation and customer satisfaction.
• Conduct site visits and inspections to assess technical requirements and provide recommendations.
• Troubleshoot and resolve technical issues related to audio visual systems.
• Assist in the configuration, installation, and calibration of audio visual equipment.
• Collaborate with sales and marketing teams to support product demonstrations and presentations.
• Assist in the preparation of project documentation and reports.

Requirements:

• Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.
• At least 5 years of experience in post-sales technical support for audio visual products is preferred.
• Prior experience in automation programming will be an added advantage.
• Strong technical knowledge and understanding of audio-visual systems and equipment.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager / Executive Chef immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

Position Overview

We are seeking a friendly, reliable and customer-focused individual to be one of our pioneer members of our team as a Drink Kiosk Assistant Manager (Full-time) / Service Crew (Full and Part-time). We need someone who is enthusiastic and eager to help shape the direction of our operations. This role offers a unique opportunity to be part of the founding team, contributing ideas to establish our brand and building strong relationships with our customers from the ground up.

Location: 1 min walk away from Maxwell MRT station. Please note that while this kiosk is not air-conditioned, it has a very manageable size of about 8 sqm.

Starting date: estimated starting in July 2024

Operating hours: 10am to 10pm (tentative)

Responsibilities of Assistant Manager

• Ensure smooth operations of the kiosk with compliance to product quality and safety standards;
• Oversee daily kiosk operations and manpower planning;
• Menu optimization including presentation of drinks and food;
• Admin duties, but not limited to:

1. Inventory management;
2. Supplier management;
3. Sales forecast;
4. Invoices consolidation.

• Hire, train and provide feedback to the team;
• Investigate customer feedback on service and product quality;
• Ensure smooth opening, handover and closing in each shift;
• Step in to help with daily operations (listed below) when necessary.

Responsibilities of Service Crew:

• Attend to customers promptly and in a friendly manner;
• Maintain a clean and comfortable kiosk environment;
• Daily operations, but not limited to:

1. Opening, closing and handover of kiosk;
2. Cashiering duties;
3. Basic preparation of drinks (no need prepare coffee or tea)
4. Dispense drinks and serve small food items for takeaway (no cooking expected);
5. Gather and act on customer feedback;
6. Clean and tidy up kiosk.

Requirements:

• Eagerness to learn;
• Adaptable;
• Open to shift work with flexibility provided;
• Experience in F&B or customer facing role (for Assistant Manager role)
• Attended and passed WSQ Food Hygiene Level 1 will be an advantage

Benefits:

Full-time

• Assistant Manager: up to SGD4,500 per month (base + shift incentives + sales incentives + CPF)
• Service Crew: up to SGD3,500 per month (base + shift incentives + CPF)
• Annual leave: from 16 days
• Basic medical benefits
• Workplace insurance

Part-time

• SGD13/hr on weekdays, SGD15/hr for weekends

If interested: please provide the following information to +65 8495 8198, or email: [email protected], stating

1. your name
2. relevant experience (if any)
3. availability (immediately or after certain dates)
4. shift timing preference (for eg 10am – 5pm, or 5pm to 10pm, 10 am – 10pm)
5. workday preference (for eg only weekdays, or only weekends, or a mixture)
6. whether attended and passed WSQ Food Safety Course Level 1

We thank you for your interest, and we will reach out to shortlisted candidates.

Our kitchens are the heart of our restaurants, we have a positive, supportive environment and world-class Head Chefs to assist develop your skills. Being part of the Spa Esprit Group, there are opportunities for promotion and growth across the company.

Our Team Culture

Our kitchens are the heart of our cafes, we have a positive, supportive environment to develop your skills. Being part of the Spa Esprit Group, there is an opportunity for promotion and growth across the company. We are on the lookout for Culinary our team.

CMCR is on a mission to be a champion of specialty coffee and the best brunch in Asia. We have exciting goals to grow in Singapore and throughout the region, this growth brings massive opportunity for our teams to grow in our careers.

Our Outlets

• CMCR at Joo chiat
• CMCR at Martin
• CMCR at Stanley
• CMCR at Quayside Isle (Sentosa)
• CMCR Anchorpoint
• CMCR Ion Orchard

Team Benefits
•⁠ ⁠Amazing career growth and promotion opportunities
•⁠ ⁠Industry-leading packages
•⁠ ⁠5-day work week
•⁠ ⁠End-year performance bonus
•⁠ ⁠Group medical, hospitalisation and dental insurance
•⁠ ⁠World-class coffee, wine, food and leadership education
•⁠ ⁠Overseas expansion exposure opportunities
•⁠ ⁠Free staff meals and drinks
•⁠ ⁠Discount across all SEG brands
•⁠ ⁠Group D&D and team bonding events
•⁠ ⁠Team member referral bonus
•⁠ ⁠Great annual leave

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Business Administration or equivalent.
• At least 3 – 5 years of working experience in F&B industry, preferably with supervisory and bar experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Assist in leading, managing and motivating a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Requirement

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

Qualifications, Skills and Experience required

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.