Total 808 food beverage service job vacancies in D07 Golden Mile, Middle Road

The candidate should take full responsibilities of food preparation, sauce making, partial cooking process to fulfill customer and outlets needs in finished products.

The role requires candidate to:

-Familiar with Chinese cuisine taste.

-Familiar with Sichuan ingredients.

-Know the timing of cooking the meat sauce (like chili sauce).

-Following all production frameworks to accomplish tasks in time.

-Work shit is required as orders and time of D.O. may differ from time to time.

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

- General service crew duties (including general housekeeping, cashiering etc)

- Chinese restaurant setting

- Work Location : opposite Bugis MRT

- Work Hours : Flexible working hours (5.5 days week)

- Fluent in spoken Chinese and English

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum GCE ‘N’ levels
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Additional Information

• This position is a 1-year contract - potential contract renewal subjected to performance
• working hours will be based on rotational shifts (required to work on weekends and public holidays)

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

Your main duties are as follows:

• Welcome customers as they come into the restaurant
• Provide answers to queries presented by clients regarding services and offers made available by the restaurant.
• Clean all tables after clients have left and get such tables prepared for the next set of clients.
• Prepare beverage and dessert and cutting of fruit for daily operation
• Take beverage orders from serving staff or directly from patrons accurately & promptly
• Assist the restocking and replenishment of bar inventory and supplies
• Maintain basic knowledge of food dishes and the pairing of sauces and sides.
• Maintain responsibility for inspecting and drying of cutlery, crockery, coppers and silvers.
• Ensure trays are carried and food delivered to waiter/waitresses in a timely and efficient manner.
• To deliver great and excellence customer service.
• Maintain quality, service & cleanliness at all times according to restaurant' standards.
• Adhere to hygiene and safety standards
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekend & PH.

*From $2400/month
*Retail Hours
*Near MRT Station

Job Descriptions:
• Attend to all customers' call in/walk in enquiries
• Fixing, rescheduling and reminders on customer appointments
• Perform invoicing and cashiering duties (payment/daily settlement)
• Reports data entry & consolidation for submission

Job Requirements:
• Basic knowledge of Microsoft Excel
• Good interpersonal and communication skills
• Customer service oriented
• Team Player with Positive Attitude
• Preferably with experience. No Experience are welcome as training will be provided
• Only Singaporean, PR or LTVP+ will be considered

Benefits:
• High Incentive benefits
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits

Cafe Monochrome. Singapore's first 2D Cafe

Full timers needed

Barista and service crew required

F&B Supervisor/Team leader are welcome to apply too

Roles and responsibilities

1) Service and Barista crew (no prior experience welcome too)

Learn on the job

Maintain and improve the cleanliness of the cafe and coffee preparation area.

Maintenance of equipment and coffee machine

Provide assistance in ordering and cashiering

Ability to multitask - keep track of inventory and stock check, basic cleaning of kitchen area etc.

Provide assistance in ordering and cashiering

Ushering of customers

Scooping of ice cream and preparation of ice cream desserts

Friendly and have good sense of customer service

Ensure cleanliness and tidiness

Able to handle difficult situation in a calm manner

Clearing of tables, dishes and disinfecting
Follow company

Interested applicants click apply now or whatsapp 92391680

Working Location:Caldecott
Contract Duration: 12 Months Contract

Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Responsibilities:

· Assist with setting up and tearing down of training venues and coordinating refreshments for induction sessions and Foundation Programme trainings.

· Provide tech support to trainers during trainings

· Collating of post-training feedback from participants and include into master database

· Administering of assessments during trainings

· Assist with administrative tasks, including attendance tracking and data entry.

· Provide onsite support for volunteer training on weekends (around 4 hours during one Friday night or Sat morning in a month)

· Prepare monthly training schedules

· In addition to the above stated duties, staff shall undertake such other duties from time to time as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Social Sciences / Accounting or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Training / Events experience is preferred

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Assist in onsite audits/investigation for Homes/Shelters;

· Complete the post audit checklist and prepare Onsite Assurance (OA) reports

· Assist in follow-up with Homes/Shelters on lapses and recommendations to rectify them.

· Track MP referrals/ feedback and complaints;

· Assist in assessment for Guest-of-Honour invitations; and

· Draft submission for incident reports.

· Help in collation/tracking of data needed for planning of the measures;

· Coordinate any distribution of ad-hoc donated items such as Personal Protective Equipment (PPEs); and

· Coordinate meetings.

Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences / Sociology.

· Comfortable with performing on-site audits or investigations for homes and shelters.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.
• Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.
• Customer Service: Assist placement options for children requiring foster care.
• Marketing: Developing creative visuals, account Management with creative agencies, content creation, social media management.
• Audit / Investigations: Assist in onsite audits / investigation for Homes/Shelters. Managing referrals / feedback / complaints.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

You will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.

Job Responsibilities:

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Job Requirements:

• ’A’ Levels or Diploma holder with relevant working experience, preferably from insurance / banking industries.
• Good interpersonal and communication skills.
• Comfortable conversing with customers from all walks of life.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.
• High level of integrity, takes accountability of work and good attitude.
• Work well independently as well as in a team.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

Job Description:

• Attend to patients' enquiries and provide information.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist patient with registration, billing, collection of payment and appointment scheduling.
• Assist in administrative duties
• Any ad hoc duties as per assigned

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The F&B Supervisor, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As F&B Supervisor, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Complete the checklist in product knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Be able to recommend other restaurants and city attractions to hotel guests.
• Actively check team members’ product knowledge on each shift.
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
• Assist managers and kitchen team members where required and carry out any reasonable duties requested by the Manager.
• Ensure that all team members are briefed for the details of the shift ahead.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Escort guests to a table and ensure that their preference and request are acknowledged.
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedure.
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A F&B Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years of experience as Senior Captain / Supervisor in a restaurant with high level of quality and standards.
• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have good knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1. Troubleshooting, servicing and repairs of all devices Laptop/Mobile/Desktop

2.Providing high-level technical support to external customers at their location

Interfacing with cross-functional work teams such as field applications, customer support/services, product management.

3.Creating and maintaining service information in the company enterprise database

4.Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application.

5.Updating the software, in case of software related issues.

6. Cloud Based MS Office and Accounting Application Expertise.

Industry: Hardware and Networking

Functional Area: IT Hardware , Technical Support, Telecom Engineering, Cloud Technician.

Role: Senior Service Engineer/Technician

*must willing to fly customer zones as per project assigned.

Employment Type: Permanent Job, Full Time

* 8 to 12 years of experience performing Service Engineer in a large enterprise environment

* Exceptional customer service skills with expertise in troubleshooting, diagnosing and solving complex

computer-related problems.

* Ability to work professionally with all levels of client organization staff.

*A wide degree of creativity, leadership, and latitude is expected.

*Relevant and demonstrable technical support service experience in a software environment.

*Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fastpaced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Nearest MRT:
Changi Airport

Contract Duration:
12 Months

Working Hours (inclusive of 1-hour lunch break):
Morning Shift: 8.00am – 3.00pm
Afternoon Shift: 3.00pm – 10.00pm
Support Shift: 10.00am – 6.00pm

Working Days:
Monday to Sunday (including PH)
Shift details will be explained during the screening call.
Cannot choose preferred shift.

Basic Salary:
Up to $2,631 per month

Responsibilities:

· Provide on-site assistance to international travellers who need help with submission of forms on SG Arrival Card and Electronic Health Declaration Card.

· Guide international travellers with the use of automated lanes.

· Any other duties as assigned from time to time.

Job Requirements:

· GCE O Levels and above.

· Candidates are required to stand long hours for the entire working duration.

· Open to work rotating shifts (including weekends & PH).

· Tech-savvy

· Entry Level applicants are welcomed to apply. On-the job training will be provided.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

A Chemical MNC base in central region is seeking for a Customer Service to perform end to end order fulfilment.

• Process customer orders and place orders with supplier according to customer requirement, prepare reports of outstanding orders for customers
• Monitor and manage inventory level and highlight slow-moving inventory and avoid dead stock
• Coordinate with warehouse personnel regarding the availability of materials stored in the warehouse and resolve issues/discrepancies, as needed.
• Monitor customer outstanding order quantity and accounts receivables
• Coordinate with Sales Team to ensure smooth delivery of goods to customers
• Build long-term relationships with existing and potential business partners including 3rd party logistic service providers and attend to customer & supplier enquiries
• Handle shipment documentations and ensure compliance to government’s tax regulations guideline
• Manage Letter of Credit (LC) transactions

Requirements:

• Min. Diploma Holder (Logistics, Business Admin, Supply Chain Mgmt.) and above
• Preferably 3-4 years of relevant customer service working experience
• Good knowledge of SAP system (Logistics) & Microsoft Excel
• Meticulous in figures
• Able to work independently with minimal supervision
• Excellent communication, interpersonal and computer skills

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Handle and pack food products for flight catering
• Organize and prepare food items for dispatch
• Maintain a clean and orderly packing area
• Follow all safety and health regulations
• Perform other related duties as assigned

Requirements:

• Physically fit and able to handle food products
• Able to speak and understand simple English
• Possess a Food Safety Course Level 1 certificate
• Ability to work on a rostered schedule, including Sundays and Public Holidays
• Strong organizational skills
• Ability to work independently and as part of a team

Location: East Area, Singapore

Working Days: 5 days per week (including Sundays and Public Holidays)