Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm

Redhill

$2,500 - $3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Attending to customer enquiries & handling incoming call
• Prepare quotation, process customer order & follow-up on outanding payment upon job completion.
• Prepare and tracking of service contract.
• Provide full admin support to service department
• Undertake other adhoc assignments and duties

Requirements

• ERP System

Information

• Location: Tuas Link
• Working hrs: Monday 8.00am to 5.00pm Tuesday to Friday 8.00am to 6.00pm

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Job Info:

• 5 days work week: 44hrs/week (Include weekend)
• Fair Rotational Shift (Only OT during Peak seasons, seldom OT)
• Location: Sentosa

Job Scope:

• Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact.
• Maintain regular communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Establish rapport with in-house guests and those on extended stays, providing assistance as required.
• Conduct courtesy calls to guests to ensure their comfort and satisfaction.
• Stay informed about tourist-related information to better assist guests.
• Manage and replenish stock of promotional materials for daily operations.
• Approach any additional tasks assigned by superiors with diligence and professionalism.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Your Career

This Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners who actively drive revenue for their business in Managed Security Services.

You will build the Go-to-Market (GTM) Plan for SP across the JAPAC Theatre as follows:

* Identify Focus Area Telco Service Providers (among the 6 geographic Areas of JAPAC Theatre)

• Executive & Business Unit Structures

• Unique Differentiator/s for each SP

• Solution Offerings to Embed PANW

* Execute & Enhance the GTM Plan

• Execute Joint Planning with Focus Partners

• Oversee Joint Solution Development

• Clarify or Develop the Market Messaging & Positioning

• Encourage Joint Sales, Presales, Channel Teams and Delivery Enablement

• Collaborate with Marketing for Demand Generation Campaigns

You will be responsible for educating and engaging the sales account teams within partners and at PANW on the benefits of tri-party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital way of life. Success in the role will also require developing a strong internal network across PANW teams, including Sales, Marketing, Area Channel Business Managers, Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow SP partner-led transactions - New Customer Acquisitions

• Embed PANW solutions into SP partners service offerings

• Business development with partners involvement to help activate them on PANW offerings

• Build a strong business network within the Area channels organizations - It is your responsibility to continue to nurture and grow your network

• Engaging with key stakeholders (PANW Area and Channel leadership, Channel Business Managers, Distributor Business Managers) to build and execute on a your SP channel plan

• As part of the overall JAPAC theater plan, activate Focus SP partners, then identify and recruit emerging SP partners who prioritise Cybersecurity in their Network or SOC go-to-market strategy

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

Working hours:

Mon - Fri (8:30am to 6pm)

Job Details:

* Handling registration for patients

* Assist in scheduling of appointments

* Answering enquiries and feedback

* Assist doctor / nurses during procedures if required

* Assist in crowd control

Job Requirements:

- Min N/O/A level, Diploma in any aspect

- Able to start immediately

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is an established company specialising in Biomedical and Manufacturing. They are expanding and growing at a fast pace and now looking to hire a Customer Service and Logistics Executive to support the growth. They are located in the West – easily accessible.

Duties of Customer Service and Logistics Executive:

• Track and report daily order flows for Channel Partners, Inter-companies, and end users.
• Consolidate and create outbound deliveries and transportation units in SAP (ECC and EWM).
• Handle order entries, batch allocations, and generate export documentation.
• Coordinate and schedule customer shipments, including special deliveries.
• Ensure timely follow-up on PODs and initiate action for missing documents.
• Report on KPIs related to shipments and address problem orders with CS.
• Manage purchase requisitions, monthly accruals, and supply chain exceptions.
• Analyze end-to-end performance and support reverse logistics for RMAs.
• Serve as a contact point for order status inquiries.
• Ensure accurate export/import documentation and track goods shipments.

Requirements

• Min Degree in relevant studies with 2 - 3 years experience in similar industry
• Proficient in SAP system and Microsoft Excel
• Basic knowledge in Temp logger process

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Kitchen Crew / Service crew (Healthy Meal)

- To repair & service Company make equipment’s and machines in the region.
- To implement and execute Shut down maintenance at factories or Chemical plants where supplied our equipment’s.
- CNC machine Installation and Job trails in the region.
- Documentation (Service report, Machine registration, filing and record).
- Sales support for company machineries.
- Offer technical support and advise to customers on operating and maintain the machines.
- Built and maintain relationship with existing clients, distributors and dealers.
- Work closely with the sales team to achieve sales targets.

Requirements

-Minimum ITE/Diploma in Electrical/Mechanical/Mechatronics Engineering
- Minimum 2 years experience
- Process valid Class 3 driving license will be a plus
- Experience in servicing machineries filed

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Service Engineer cum Sales (North)-CK) - CK (19226)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

For busy resturant & bar in Clarke Quay.

Responbsile for food & bar operations.

Easy and good with computers & POS

Understand basic marketing and sales

Eager to learn inventory, cost & stock taking

Assist Restaurant Manager in daily tasks.

Customer friendly and positive outlook.

Hardworking, high positive attitude

Experience preferred and willing to learn.

Prepared to work shifts and late hours

Knowledge of beverages including cocktails.

Pleasant disposition.

Team player

Responsibilities:

• Handle customer service hotline
• Answer enquiries and provide information
• Able to handle complaints and troubleshoot problems
• Escalate cases that do not fall within FAQs to the relevant and correct parties
• Follow-up on outstanding cases and perform call-backs to customers if necessary
• Update call logs and reports
• Other adhoc duties assigned by supervisor

Requirements:

• $2000-$2300 + $100 weekend allowance
• Kallang
• 5 or 5.5 days work week
• 6 months (convertible to perm)

To apply:
PM: 8276*9518 or Tele @jaslynnk
Email: [email protected]

Jaslynn Koh Li Wei R1546523
Recruit Express Services Pte Ltd 13C6614

• Working days & hours: Mon-Fri 8:30am-5:30pm | OT to be paid if work on Sat (not compulsory)
• Salary: Basic: $1,600 - $2,000 + Allowance + AWS + Variable Bonus
• Gross Monthly Salary: min. $2,200
• Working Location: Pasir Ris

Responsibilities:

• Perform abatement system (scrubber) Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment - clean room or subfab in semiconductor factory.

Requirement:

• Higher Nitec certificate: Preferably in electrical, mechanical or technical background.
• Training provided.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Site Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided
• Exp as clinic assistant will be an advantage

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

For interested candidates, please send your updated resume:

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Sales Admin/ Customer Service Executive

• Assists in handle and resolve all customer queries effectively and promptly.

• Escalating service support issue when required.

• Preparation of supporting documents.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min GCE "N" Level or higher with 2 to 3 years of customer service experience

• Proficient in MS office applications, especially Excel formula & pivot table.

• Good Customer service, comfortable handling customers’ calls and emails.

• Good project management skills with strong communication skills.

Salary: $2,800 - $3,500

Location: Walking distance from MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Benefits:

· $5,000 higher + Variable Bonus + AWS

· 5 Days work week (9am – 5.30pm)

· Central / Bukit Merah work location

Job Description:

We are looking for a highly skilled Customer Service Manager, with expertise in sea operations. This role offers a dynamic and rewarding environment for individuals who excel in within the freight forwarding industry. This role ensures operational efficiency, customer satisfaction, and compliance with international trade regulations.

Key Responsibilities:

Oversee and facilitate activities related to NVOCC, sea export, sea import, triangle shipment, warehousing, and trucking. Resolve any operational-related issues promptly and effectively. Lead and supervise the ocean freight operations team to maintain high levels of customer satisfaction. Implement process improvements to enhance operational efficiency and service quality. Develop and maintain strong relationships with shipping lines, port operators, and other key stakeholders. Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations. Track and monitor vessel arrivals/departures and update customers about any deviations. Handle customer inquiries promptly and provide comprehensive solutions for their shipment needs. Participate in existing and new RFQ or bidding projects as needed. Support ocean business development and trade lane management. Prepare invoices for customers and verify subcontractor invoices. Ensure compliance with customer Standard Operating Procedures (SOP). Prepare reports for customers and conduct performance analyses for upper management.

Qualifications:

· Diploma or Bachelor degree in Logistics, Supply Chain Management, Business Administration, or a related field.

· Minimum of 10 years experience in sea operations within the freight forwarding industry.

· Proven experience in ocean freight operations and team leadership.

· Chinese language skills for liaising with clients

· Strong understanding of international trade regulations and customs requirements.

· Excellent negotiation, communication, and problem-solving skills.

· Proficiency in Microsoft Office and industry-specific software.

Broad Function

• Plan, execute and support the functions of the Clinical Services Office; Work closely with the Chairman, Medical Board, Deputy Director, Clinical Services, Clinical Heads, other staff members of Clinical Services, internal and external stakeholders.
• Have the opportunity to participate in other roles within the Clinical Services office for growth and development

Key Roles & Responsibilities

• Drive professional matters for Medical staff including managing Visiting Consultant appointments, and Service and Quality Component processes, in close collaboration with Human Resources.
• Manage the credentialing & privileging (C&P) application and recredentialing process within the Hospital, including maintaining the privileging databases and provide secretariat support to the C&P committee.
• Manage the clinical governance processes and providing guidance on setup and reporting by Clinical Board subcommittees.
• Manage intranet and Internet and their scope which are under Clinical Services’s purview
• Manage doctors related matters, including secretariat support to the Junior Doctors’ Committee, management of call rooms and doctors’ events
• Work with internal stakeholders to coordinate/work on the development or update of Clinical Services’ policies and work instructions.

General

• Perform any other duties as assigned by the Chairman, Medical Board and/or Deputy Director, Clinical Services.
• Participate in meetings or events run by Clinical Services, including secretariat duties where required

JOB REQUIREMENTS

• Minimum Bachelor’s Degree
• At least 1-3 years of related experience
• Experience in related areas (e.g. healthcare, clinical operations/services, medical affairs, audit) would be advantageous
• Able to multi-task and with good project management skills
• Able to communicate effectively at all levels with good interpersonal skills
• Possess a good command of written and spoken language
• Meticulous, positive attitude and willing to learn

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Executive

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

The Service Delivery Manager is responsible for overseeing the end-to-end management of security vulnerability remediation processes. This role requires a deep understanding of security best practices, risk management, and IT service delivery. The successful candidate will collaborate with cross-functional teams to identify, prioritise, and mitigate security vulnerabilities by rolling out patches and fixes, ensuring the protection of organisational assets.

Responsibilities:

Vulnerability Management:

• Engage the Cyber Security team closely on the vulnerability management program, in the identification, assessment and prioritization of business-relevant vulnerabilities.

Remediation Management:

• Identification of solutions for assessed vulnerabilities.
• Develop and implement effective remediation plans according to the designated timelines.
• Track and manage remediation progress, ensuring timely closure of vulnerabilities.
• Engage stakeholders for any scheduled downtime to deploy remediation in the production environment.
• Coordinate with IT teams to implement necessary patches, updates, and configuration changes.
• Establish and maintain a vulnerability remediation knowledge base.

Risk Management:

• Coordinate with stakeholders for impact analysis.
• Develop rollback contingency plans for implementation challenges.
• Develop and implement risk mitigation strategies.
• Maintain up-to-date risk registers and reports.

Service Delivery:

• Ensure the delivery of high-quality security vulnerability management services.
• Monitor service performance metrics and identify areas for improvement.
• Manage service-related incidents and problems.
• Build and maintain strong relationships with stakeholders.
• Prepare monthly reports on progress and status of the remediation program.
• Ensure adherence to designate Service-Level Agreements

Team Management:

• Lead and manage a team of specialists in the remediation program.
• Assign tasks, set goals, and provide performance feedback.
• Foster a culture of collaboration and continuous improvement.

• Minimum of Diploma or Bachelor’s in information technology or relevant field
• Proven experience in security vulnerability management and remediation.
• Strong understanding of IT service management frameworks (ITIL, ITSM).
• Knowledge of security standards and regulations (e.g., ISO 27001, PCI DSS).
• Experience with vulnerability scanning and assessment tools.
• Excellent project management and organizational skills.
• Team management skills
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Desired Skills

• Strong experience in execution of security incident management and response
• Relevant certifications in Information Security or IT service management.
• Conversant with the knowledge of software products ranging from Solaris OS, Linux OS, Windows OS, Hypervisors (Nutanix, VMWare, Microsoft Hyper-V, Azure, Oracle VM, Apache & IIS Web Servers, Open SSL, IBM Websphere & CA Siteminder.

We provide:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and supportive work environment
• The opportunity to work with leading organisations and make a significant impact on their service delivery strategies

We always ensure that all employees receive fair treatment and are given equal opportunities.

What are you waiting for? Apply now!

We regret to inform that only shortlisted candidates will be notified. Thank you for indicating your interest in joining our team.