Total 9,203 front desk officer job vacancies in islandwide

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Implement and maintain food safety management systems such as Hazard Analysis and Critical Control Points (HACCP).

- Conduct routine inspections of the kitchen and food preparation areas onsite & offsite.

- Maintain accurate records of food safety practices, training sessions, and inspections.

- Identify potential food safety hazards and assess risks in the food preparation and storage processes.

- Implement corrective actions training and safe kitchen practices and preventive measures to enhance overall food safety performance.

- Ensure that suppliers adhere to food safety standards and conduct regular audits of suppliers

- Oversee and updates of the Quality Management System and SOPs, ensuring alignment with industry best practices and regulatory changes.

- Ensure the accuracy, completeness, and proper retention of all quality assurance records, documents, and files as per regulatory and company policies.

- Attend to external auditors and internal auditors and inspection for internal audit (central kitchen, retail outlets and supplier audit)

- Assist in lab test sampling collection and schedule

- Provide assistant in any ad hoc assignment if any

Job Requirements:

- Possess SFA food hygiene officer certificate level1,2,3) and FSMS.

- Educational Qualifications: NITEC Certificate (or equivalent) in Food Science-related fields with a focus on food safety.

- Well experienced in Food Science, Food Technology, or a related field.

- At least 2 years of experience in Quality Assurance/Food Safety within the F&B or catering industry.

- Knowledge of Singapore’s food safety regulations and standards (HACCP, ISO, SFA guidelines).

- Strong attention to detail and the ability to ensure compliance with food safety protocols.

- Good communication skills to educate and train team members on food safety practices.

Remarks:

- Working Hours: 9am to 6.30pm

- Working Days: 5 Days (Mon to Fri)

Working Location: Pandan Loop

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Requirement

1. The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES).

2. The RTO shall possess relevant work experience in the supervision of LTA Stations or PUB DTSS-TBM/Sewers-MTBM.

3. The RTO possessing work experience with TBM, deep excavations & foundations are highly preferred

4. Working Location: PUB & LTA Projects, Singapore.

Kindly submit the updated CV along with copy of RTO Certificate, BCSS and LTA Construction Safety Management course for QSS.

Job Description

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Working hours:

*Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
*Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

*To provide support in general upkeep of equipment and workplace;
*To provide logistical support for school events and functions including arranging of furniture and equipment;
*To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises.

Qualification, Skill & Experience:

*Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
*Preferably be able to converse in English or Mandarin;
*Able to provide logistical support including arranging of furniture and equipment;
*Able to take instructions and duties assign by supervisor.

Duties and responsibilities:

Accounting Responsibilities:

• Prepare monthly payroll, CPF Contribution, IR8A / IR21.
• Handle staff expense claims and reimbursements in a timely manner.
• Prepare HR reports with manpower headcounts and costs to facilitate management decisions.
• Maintain accurate records of financial transactions entry for Accountant
  Invoices / Reports / contact customers, supporting internal audits and compliance requirements.
• Control and process Accounts Receivable as well as Account Payable
• Follow-up closely with overdue debtors.
• Handle production costs calculation via setting up bill of materials
• Inventory management and recording into accounting system
• Liaise and Support with various departments on daily operation and reporting.
• Assist in preparing month-end reporting schedules including stock take.
• Participate in financial reviews and year end audits
• Maintain filing and documents tracking.
• Ad-hoc duties when required.

HR Responsibilities:

• Development of a positive and collaborative work culture.
• Maintain and update staff records in the HR database, ensuring confidentiality and accuracy.
• Good knowledge of Government legislations (MOM, CPF and IRAS)
• Manage the recruitment process including job postings, screening candidates, scheduling interview and onboarding new hires.
• Handle employee compensation and benefits, performance management, disciplinary letters & termination and safety compliance.
• Manage work pass applications and renewals for foreign staff with all the relevant documentations.
• Oversee employee leave management, medical claims, and performance appraisals.
• Ensure compliance with labor laws and internal policies, including maintaining HACCP, ISO and BizSafe certifications.
• Support employee relations, ensuring issues are addressed and resolved promptly.

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Accounting, or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.

Required Skill(s): MS word, MS excel

Job Description

• Recognized Diploma in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Accredited with IES/ACES with a valid Resident Technical Officer Practicing Certificate.
• Minimum 8 years’ experience in construction, preferably in steel and precast building construction.
• Must be familiar with local Regulations/Codes for Civil and Structural related to building projects.
• A good team player and experience in assisting Resident Engineer in supervision.
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.
• Knowledge in Microsoft Word, Excel, and AutoCAD are preferred.

Job Requirements

• Assist the Resident Engineer in supervision and inspection of construction work on site
• Monitor project progress schedule and quality standards, ensure safety on site
• Maintain and update site records on project progress
• Inspect and monitor quality of architectural finishing material delivered to site
• Check all drawings (including authority submission drawings and shop drawings)
• Ensure works are carried out in accordance to statutory requirements

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Overview:

The Operations Support Officer provides vital assistance in maintaining school facilities, supporting events, and ensuring the safety of students and staff. This role involves a range of tasks, including the upkeep of equipment, logistical support for school functions, and managing traffic and gate duties.

General Responsibilities:

• Provide support in general upkeeping of equipment and workplace.
• Provide logistical support for school events, functions, which includes arranging of furniture and equipment.
• Perform gate ushering duties and implement traffic control measures in ensuring safety of students.
• To carry out other assigned duties from time to time.

Requirements:

• Physically fit to assist in logistical support
• Able to converse in basic English to liaise with contractors and staff.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

• Handle all work pass applications, issuance, appeal, renewal, and cancellation
• Prepare letters of employment, confirmation, other HR-related documents, etc
• Worker Dormitory
• Process payroll accurately and timely, ensuring compliance with statutory requirements
• Manage payroll and CPF, taxation for employees
• Handle Insurance renewal, claims, new purchases for workmen, vehicles, all risks, and machinery
• Manage and resolve employee complaints and grievances
• Perform general office administrative duties
• Ensure compliance with company policies and local labor laws, assisting in audits and other regulatory requirements
• Assist with training sourcing, registrations, and timely processing of invoices

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities

• To assist in carrying out regular supervision of structural, Architectural and Mechanical & Electrical installation works in respect of projects/s under your charge.
• To ensure that all structure, Architectural and Mechanical & Electrical installation works at site are carried out in accordance with approved plans, building-by-law and contract specifications.
• To assist the Architects/Engineers to supervise the contractors and co-ordinate with consultants to ensure work on site is done to achieve the objectives of quality and timeliness.
• To ensure proper implementation of instructions and plans emanating from Architects/Engineers.
• To submit site reports on projects performance and progress on a weekly basis.
• Maintain consistency in the inspection.
• Highlight potential impact to quality defects.

Requirements

• Possession of a valid practicing certificate from ACES/IES for RTO or relevant Diploma in Building / National Construction Certificate of Supervision (NCCS) Certification.
• At least 3 years in the supervision of Building projects in Singapore, preferably in Architectural trade.
• Diploma in Building or Architectural.
• To supervise the landscape works shall possess the Singapore Workforce Skills Qualifications (WSQ) Certificate in Landscape Operations, or equivalent / higher qualification approved by client.
• Good interpersonal skills.
• Ensure that building contractor embrace good construction practices to achieve good workmanship.
• Competent to carry out inspection and supervision of architectural and M&E works.
• Relevant experience in architectural building works, landscaping works, ID finishing and fit-out works and coordination, defects checking.
• Be conversant in local legislation, regulations, and codes.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Admin Officer

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working location: Bartley MRT
Salary: $2300-$2500

Job Responsibilities

• Perform carpark administrative duties.
• Handle client’s enquiries through calls and email.
• Handle client’s invoices in a timely manner.
• Assist in processing and updating client’s data.
• Perform month-end closing duties.
• Any other duties assigned.

Job Requirements

• Diploma in any field
• Relevant Experience

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibilities

• Manage & monitor Platform financials, recoveries, and work allocation in Gene.
• Drive operational open actions closure, budget, and forecast planning cycles.
• Assist and guide PM to initiate new projects. Track and monitor actual spending of project budget (e.g., within pre-designated categories like Software, Hardware, PS, Travel, Expenses, etc., and according to the correct accounting treatment CAPEX/OPEX).
• Forecast invoice processing based on work to be delivered (e.g., agreed payment milestones, project phasing) or persistent resources (e.g., monthly squad burn-down).
• Work across teams to accrue expenses for work delivered.
• Validate actuals against forecasts and carry out corrective actions if required to ensure proper financial discipline.
• Responsible for developing and maintaining all performance dashboards and preparing reports to the project team.
• Analyze all data and project deliverables and ensure adherence to all timeframe and budget requirements.
• Manage and recommend required improvements aligned with Agile principles.
• Perform required benefit analysis in collaboration with the project team and maintain records of all project governance meetings.
• Maintain and manage vendor agreements, contracts, invoices, payments, and recovery.
• Perform financial analysis on all budgets and prepare various reports for all budget forecasts.
• Ensure compliance with all policies and procedures to prepare all reports.
• Collaborate with the finance team to perform all associated activities and prepare appropriate summaries within the required timeframe.

Requirements

• Bachelor’s degree in finance or accounting.
• 10–15 years of experience working in financial-related roles with strong knowledge of financial reporting.
• A proven track record of successfully executing and setting up PMO using both Agile and Waterfall ways of working in an enterprise environment.
• Excellent presentation, analytical, and articulation skills. Strong knowledge of financial tools and systems.
• Detail-oriented and extremely hands-on in managing projects.
• Strong leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value.
• Ability to manage and work with internal stakeholders and vendors.
• Ability to apply general organizational knowledge of business and systems processes in problem analysis is required.
• Ability to successfully engage in multiple initiatives simultaneously is required.
• Strong leadership skills and generate enthusiasm among stakeholders.
• Ability to work independently with users to define concepts under the direction of program managers.
• Ability to communicate difficult and sensitive information tactfully is required. Must possess both verbal and written communication skills.
• Ability to interact professionally with a diverse group, executives, managers, vendors, and subject matter experts is required.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Overview:

As a Customer Service Officer, the candidate will be the first point of contact for customers, providing exceptional service through effective communication and problem-solving. Resposible for handling inquiries, resolve issues, and ensure that our customers have a positive experience for the University Campus.

Job Responsibilities:

• Handle Admissions and Scholarships enquiries via email and telephone 
• Attend walk-in Admissions and Scholarships enquiries (if required) 
• Any other ad-hoc duties

Requirements:

• Relevant working experience in a Contact Centre / education sector preferred.
• Able to multi-task and work in a fast-paced environment 
• Good communication skills.
• Proficient in MSOffice (Outlook, Excel, IE) and Zoom

Specifications:

• Location: Instituition located in the West
• Working hours: Monday to Thursday – 8.30 am to 6.00 pm, Friday – 8.30 am to 5.30 pm

*Please note that the candidate should know that they may have to work more hours on weekdays after 6 pm -1 hour to 2 hours or on Saturday, 2-3 hours to respond to emails during the peak admission window.

Roles & Responsibilities:

We are looking for a product-minded Operations Director who has extensive operational experience in building business ground up, to join our growing team as the right hand person to our CEO. The ideal candidate has strong leadership and analytical skills, preferably having worked their way up to an executive role through product and/or operational roles, and extensive working experience in the Chinese market.

As the Operations Director, you will be responsible for overseeing the day-to-day operations and executing on the company's strategic goals. Working closely with the CEO, you play a pivotal role in setting strategy, driving growth, building a rockstar team, and ensuring operational excellence. The operations teams and China subsidiaries will report directly to you.

Responsibilities:

• Work closely with the CEO and executive team to set strategy and execute to achieve profitability and growth.
• Run the operational cadence of the company, including OKR processes, budgeting and staff meetings.
• Scale operations and delivery teams to be able handle product launches and business development in the Chinese market.
• Oversee the product team to define product strategy, roadmap and processes, ensuring we consistently deliver value to customers by solving actual problems they have.
• Own reporting and data accuracy, holding teams accountable to measure and improve on metrics they own.
• Drive cross functional collaboration across the company, ensuring all teams work effectively together towards the same goals.
• Support the sales team by scaling sales operations and aligning sales with the rest of the company.

Required Skills:

• 10+ years of experience leading product, operations or project initiatives in the export trading business, preferably at companies from the startup and growth phases.
• Proven experience in a senior management role, having built and led multiple teams in China.
• Deep understanding and expertise in operations and strategy, with a wide breadth of knowledge and experience in product management, delivery, sales, customer success, strategy, and operations.
• Proven ability to deliver on what you say you will do. You hold your team accountable to high standards.
• Top notch communication skills, high EQ and the ability to manage change quickly.
• Team player with a low ego and a robust growth mindset.

If you love working in fast-paced and creative environments, and have a passion for education, please come talk to us and submit your CV to us.