Total 61 Manager health instructor job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Overview

Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world. Our core technology, “Bot MD”, is a proprietary medical A.I. chat engine that can be integrated with any hospital and clinical information system and used to power any chat platform (e.g. WhatsApp, Facebook Messenger, Viber) to help doctors and nurses automate patient engagement and remote monitoring.

We are looking for a passionate and driven Sales Account Manager to join our growing team to support our enterprise hospital and clinic customers in the rollout and implementation of Bot MD products across Singapore.

This role will be a great fit for you if you love driving growth, get excited by engaging with clients and are passionate about using data to drive insights into actions and delivering results. This is a hunter role.

In this role, you will report directly to the Regional Sales Manager and help to strengthen the playbook of Bot MD’s sales and account management strategies across Singapore. If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us at [email protected] .

Responsibilities

• Drive end-to-end outbound sales and overall revenue growth for hospitals and clinics across Singapore.
• Collaborate with internal stakeholders to drive process and product improvements to support client renewal and revenue growth.
• Uncover new opportunities within existing clients to enable up-sell and cross-sell conversations.
• Opportunity to build a playbook to scale across the region.

Required Skills

• 5+ years of sales experience; with relevant hunting experience in the healthcare or startup tech related fields
• Passionate about Bot MD’s products and impacting healthcare.
• Love technology and possess a deep understanding of SaaS products, ideally with experience managing hospital and clinic stakeholders within the medical industry.
• Experience in collaborating with cross functional teams (product management, solutions delivery, engineering).
• Team player with great communication skills and a can-do spirit.

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Our Animal Health Research & Development team work tirelessly to invent solutions to improve the health and wellbeing of animals. Our state-of-the-art research facilities create an environment of innovation that enable us to create breakthrough science changing the way we approach animal health challenges.

• Join an innovative global pharmaceutical company.
• Great opportunity for personal and professional development.

THE OPPORTUNITY:

In this role, you will be responsible to lead the Warm-Water aquatic Animal Health R&D operations, both people and facilities in Singapore in line with regulations (GLP, GMP, SHE, Local/International). You will be accountable for the operations and related tasks required to support the research and development leading to the timely launch of commercially viable vaccine and therapies.

As Legal Representative you will report to the Global Species Head, and a dotted line to the Director Aqua R&D. Furthermore, you will be responsible for the daily management of the Company. You shall perform the work in line with that which is usual practice for a Managing Director pursuant to rules and regulations. You shall continuously inform the Global Species Head and if required the Country Counsil concerning the leadership of the undertaking, the Company's financial situation and the Company's affairs in other respects and provide such an account and information as requested and you shall implement any necessary measures to ensure that the Company's accounts are in accordance with applicable legislation.

WHAT YOU WILL DO:

• Lead the R&D operational team; maintains, within guidelines, an inclusive culture within the site that motivates employees by providing good communication and a positive team environment
• Direct and manages organizational aspects of the site to develop staff with expertise and know-how for all necessary operations. Manages the organization to fulfil all vital functions by personnel including selection, hiring and development of staff.
• Be responsible for all site assets from budgeting, procurement, maintenance, use and retirement to optimized efficiency of use
• Maintain a GLP quality system for all R&D activities and, ensure adherence to Company and local EHS standards and adherence to Animal Welfare requirements throughout
• Supervise and is end responsible for Quality control activities and Quality Assurance on site (Qualified Person).
• Might be asked to participate in R&D discussions and activities.

REQUIREMENTS

• Candidates should possess a Ph.D. (or equivalent work experience) in Biology, Veterinary Science and related fields with 5+ years’ experience in a pharmaceutical R&D position – preferentially fish vaccine development, fish diseases or aquatic veterinary practices. Relevant experience (3+ year) in leading an R&D team and/or R&D projects is regarded a pre.

Other attributes include:

1) Results orientation

The constant drive to achieve and exceed personal and organizational objectives. Takes all actions necessary to deliver the expected results (and more) on time.

2) Customer focus

The ability and desire to look at the organization and the way it conducts business from the customer’s perspective. Proactively serves customers and meets or exceeds their expectations. A “customer” can be either internal or external.

3) Innovation

The ability to see beyond the immediate job assignment and constantly generate and apply new ideas which can improve products, processes and systems and which will benefit the company. Recognizes and seizes improvement opportunities and challenges the status quo.

4) Teamwork

Working co - operatively with others, sharing knowledge and experience in order to attain goals in a more effective way. Crosses functional, geographical, cultural or other boarders in working with others. Encourages teamwork and synergies throughout the organization.

5) Commitment to values

The ability to stand up for personal and organizational values and principles, even in difficult situations. Is fair, honest and reliable. The ability to link decision making and actions to company and business unit values.

Knowledge of Norwegian language is preferred, but not mandatory.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today

Overview

Planning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.

Job Responsibilities

1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West

2. Develop and implement prototypes to test the strategies

3. Collaborate with both internal and external stakeholders to implement plans to increase screening and vaccination rate

4. Analysis of data for screening and vaccination

• Track and analyse screening and vaccination rate in population
• Analyse data and determine the areas for outreach to increase screening rates

5. Work with internal stakeholders on the extraction of data and reports from IT systems

6. Lead and manage a team in outreach and screening events

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

7. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Minimum 7 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Experience in strategic planning and/ or programme development would be advantageous​​​​​​​

Overview

Health District @ Queenstown is a multi-stakeholder collaboration led by National University Health System (NUHS), Housing & Development Board (HDB) and National University of Singapore (NUS) to support residents in their journey of healthy living.

It aims to co-create, with residents and diverse stakeholders, effective, scalable, and sustainable interventions that enhance the physical, mental, and social well-being of residents throughout their life, by:

• Increasing healthy longevity
• Enabling purposeful longevity
• Promoting intergenerational bonding
• Empowering residents so they can age in place

The Job Holder will be the key data analyst for Health District@Queenstown (HD) related projects under NUHS, and provide support to fine-tune rapid prototyping and continuous iteration to improve health of residents using a data-driven approach, as well as analyses based on geographical boundaries.

Job Responsibilities

• Work with relevant stakeholders in obtaining necessary datasets.
• Data extraction from accessible databases, merging and cleaning it.
• Analyse datasets to provide meaningful insights and learnings.
• Perform calculations according to MOH technical manual to determine screening rates in HD.
• Translate stakeholder needs to generate analysis to support continuous iteration of interventions

Job Requirements

• Bachelor’s degree in Analytics, Statistics, Mathematics, Health Sciences or other relevant majors. Postgrad diploma in data analytics or any other data analytics relevant certificates. Master’s degree in public health is an added advantage.
• Good understanding of the Singapore healthcare system and knowledge of integrated care models. Experience in social and/or healthcare setting is an added advantage.
• Good analytical skills.
• Proficient in Python and/or R, STATA, Tableau and SQL
• Must be able to extract, clean and analyse data.
• Ability to perform geospatial analysis is an added advantage.
• Strong communication, presentation, writing and interpersonal skill.
• Good team player.
• Possess positive attitude and able to work within given timeline.

Responsibilities:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications and Experience

1. Degree in Computer Science or equivalent

2. At least 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3. At least 5 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4. Experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes will be an added plus

5. Seasoned experience in gathering and documenting business requirements from end-users

6. Solid understanding and hands on experience in all phases of project system development lifecycle

7. Strong communication skills and end-user focused

8. Effective written and verbal communication skill

9. Coach and team player to ensure team meets delivery targets

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

We are seeking a Health Safety & Environment (HSE) Manager for our client in the petrochemical industry. He/She must have a proven track record of leading HSE policies in chemical plants with WSH & Fire Safety background. If you are keen in joining an organization which holds high importance on employee longevity & career progession, this role would be just for you.

Key Responsibilities:

• Develop and maintain HSE policies, ensuring compliance with regulations and driving continuous improvement.
• Collaborate with the Head of Department on HSE strategy, setting and achieving annual targets.
• Conduct regular facility audits, risk assessments, and inspections, recommending and implementing corrective actions.
• Lead employee safety training programs, including fire prevention, hazardous materials handling, and lockout/tagout procedures.
• Ensure compliance with safety regulations and manage timely submission of permits and reports.
• Investigate incidents, determine root causes, and implement corrective measures.
• Support crisis management and emergency response plans, conducting drills and maintaining readiness.
• Lead internal and external HSE audits, ensuring compliance with ISO standards and other regulatory requirements.
• Promote a proactive safety culture, engaging employees in HSE initiatives.
• Maintain safety permits, licenses, and certifications, and liaise with regulatory bodies on compliance matters.

Requirements:

• Bachelor’s Degree in Safety, Health, Environmental Management, or related field.
• 7-10 years of HSE management experience, with at least preferably 2 years in a leadership role.
• Preferably certified with WSH Level C or higher, and registered as a Fire Safety Manager.
• Strong knowledge of safety regulations, risk management, and ISO standards.
• Leadership skills with the ability to foster a positive safety culture and mentor others.

Interested applicants may submit your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo, R24124179

[email protected]

EA No: 23S2032

Overview

The Position Holder will be responsible for engagement of partners and internal stakeholders to augment NUHS’ role as the population health manager for the western region. This includes ideation and project management of collaborations with partners and within NUHS to support the roll out of new policies, advancing social-health integration and enhance the delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Regular engagement and project management with key account agency/community/ internal partners on collaborations
• Keeping abreast of developments within social and health landscape
• Support team in development, implementation, data collation, evaluation and reporting of initiatives and collaborations with agency partners, social care players and cross-teams within NUHS
• Meeting and event organisation
• Taking minutes for meetings and events and following up on issues raised

Job Requirements

• Good Degree
• 1 - 2 years of working experience, prior experience in community care or strategic planning will be an advantage
• Experienced in project management and working with multiple stakeholders
• Good communication, interpersonal and organisational skills
• Ability to multi-task and work independently
• Ability to work in a fluid environment amidst multiple demands

Responsibilities

• Develop and implement strategy to build network of volunteers to support population health work.
• Lead in building a network of volunteers with community partners to support health promotion activities.
• Lead a team to recruit, manage volunteers and deploy them to suitable volunteer activities.
• Develop training material and conduct training for volunteers.
• Develop and implement new programmes for volunteers to support health promotion and community care.
• Any other duties.

Job Requirements

• Bachelor degree in any discipline, with at least 8 years of volunteer management experience, preferably in healthcare.
• Able to think critically and strategically, with strong conceptual and analytical abilities.
• Strong planning, project management and organisational skills.
• Able to work well with others, to foster buy-in and collaboration.
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint).
• Experience in strategic planning and/ or programme development would be advantageous.

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:Transition care programme
  Community Health Posts
  
• Support in operations planning in the following assigned areas:Data analysis and monitor workload
  Manpower planning and management
  Collaborate and engage community partners to co-ordinate community operations
  
• Drive continuous improvement to enhance care and residents experience including:Pilot new programmes and processes
  Evaluate the use of technology to ease workflow improvement
  Evaluate success of pilot programs for future action
  Manage service related feedback and ensure residents' concerns are addressed
  Evaluate feedback and identify potential service gaps for improvements
  
• Lead in regional community operations team in assigned areas:Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  Develop team members to enhance their skills & harness their potential
  Integrate team with the other RHSO departments and divisions
  
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Overview

The Senior Manager will support the Centre for Innovation in Healthcare (CIH) Head in leading the CIH services and initiatives as well as the NUHS Practice Changing Innovation (PCI) programme to drive innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation.

Job Descriptions

1. Support CIH to lead the management of CIH team to deliver CIH’s services and KPIs including charting of CIH’s strategy and progress updates to stakeholders
2. Support CIH Head to lead the Practice Changing Innovations (PCI) programme to drive innovations towards deployment and adoption in NUHS hospitals, clinics and healthcare community and beyond
3. Lead the PCI secretariat in conducting
4. Manage external and internal innovators interested to conduct usability trial studies, clinical trials or Health Technology Assssments (HTA) in NUHS hospitals, clinics and healthcare community
5. Responsible for end-to-end management of the projects by working closely with CIH Clinical Research Coordinators (CRC)
6. Forge new partnerships and maintain relationships with CIH healthcare ecosystem partners to support CIH innovators
7. Works closely with CIH team to strengthen engagement of our healthcare ecosystem partners through organisation of CIH events or implementation of new initiatives
8. Leads in ad-hoc innovation events and projects.
9. Monitor and manage fund utilization and availability.
10. Support in HR related functions and annual manpower budgeting.

Job Requirements

• Bachelor of Science or equivalent. Other qualifications in Business or Entrepreneurship preferred.
• At least 8 years of relevant experience in healthcare innovation activities
• Excellent interpersonal and communication skills
• A strong team player
• Have keen interest in health innovations
• Able to work in a complex organisational environment, with a need to balance expectations of multiple stakeholders
• Able to multi-task and adapt to a fast-changing environment
• Able to tackle complicated research, regulatory and contractual issues independently
• Proficient in I.T. systems and MS Office applications

Overview

We are seeking a computer science specialist capable of performing complex computation modelling for the development of functional human digital twins. This is to support the new digital twin initiatives under GCTO Office.

Job Responsibilities

• Develop numerical computational models involving finite elements modelling (FEM) to solve complex engineering problems in healthcare
• Perform detailed design, structural analysis and conduct static and dynamic mechanical simulations on clinical data as part of the digital twin projects - Plan and conduct analysis and modelling of results to verify it meets requirements
• Deliver on projects involving functional digital twins including the liver, heart, brain, and lung. Work closely with data scientists and software developers in the NUHS Holomedicine and Digital Twin Program team to deliver on translational research and clinical implementation
• Work closely with team members to implement design improvements based on analysis findings

Requirements

• Good Honours Degree/BSc/Master MSc/PH.D. in Computer Science, Computer Engineering, Information Communication Technology or related qualification
• Proven track record in biomechanical research, with outstanding management abilities and a demonstrated track record of leadership.
• Strong acumen with in-depth understanding of biomechanical engineering and dynamic modelling
• Able to drive digital twin research and development strategy, design, implementation to deployment
• Project management capabilities and experience in driving a cohesive team and cross teaming environment
• Possess confidence to resonate with senior management leadership – internal and external stakeholders
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Job Description

Marketing & Business Development Manager

About Kosmode Health

Kosmode Health is a deeptech start-up dedicated to expanding access to health from nature by making quality health ingredients affordable to the masses. We achieve this by repurposing food processing wastes for human nutrition. Our mission is supported by three core services: food processing waste valorization, functional food formulation, and the supply of repurposed functional ingredients and ready-to-manufacture functional food premixes.

Role Overview

We are seeking an ambitious and dynamic Marketing & Business Development Manager to drive business expansion and establish brand leadership for our w0w(R) brand. This role is crucial in setting the standard for sustainable functional food derived from repurposed food processing wastes, inspiring food manufacturers to engage with KosmodeHealth's services and products.

Key Responsibilities

Business Development

- **Strategy Development:** Formulate and execute a comprehensive business development strategy focused on financial gain and market expansion.

- **Market Research:** Conduct research to identify new markets and customer needs, and develop effective sales solutions.

- **Client Engagement:** Arrange and lead business development meetings with prospective clients to promote KosmodeHealth’s products and services.

- **Sales Growth:** Drive sustainable financial growth by boosting sales and forging strong relationships with new and existing clients.

- **Contract Management:** Prepare and review sales contracts ensuring adherence to legal and corporate guidelines.

- **Performance Monitoring:** Track sales progress, maintain records of sales, revenue, and invoices, and provide feedback and after-sales support.

Marketing

- **Brand Leadership:** Establish and enhance the brand leadership of the w0w(R) brand, setting the standard for sustainable functional food.

- **Promotion:** Develop and implement marketing strategies to promote the company’s products/services, addressing or predicting clients’ objectives.

- **Client Inspiration:** Inspire food manufacturers to engage KosmodeHealth’s valorization and functional food formulation services, and to incorporate our repurposed functional ingredients and premixes into their product lines.

Requirements and Skills

- **Experience:** Proven working experience as a business development manager, sales executive, or a relevant role with a track record of sales growth.

- **Education:** BSc/BA in business administration, sales, marketing, or a relevant field.

- **Skills:**

- Strong knowledge of business and sales growth techniques.

- Proficiency in MS Office and CRM software (e.g., Salesforce).

- Excellent communication and negotiation skills.

- Ability to build and maintain long-term relationships with clients.

- Exceptional project management and organizational skills.

- Enthusiasm for sustainable and functional food products.

- **Market Knowledge:** Deep understanding of market trends, particularly in sustainable food and nutrition sectors.

### Preferred Qualifications

- **Leadership:** Experience in managing sales or marketing teams.

- **Networking:** Strong networking skills and the ability to establish a network of contacts to attract new clients.

- **Problem-Solving:** Sharp problem-solving skills and the ability to adapt solutions for different client needs.

### Objectives

- **Business Expansion:** Drive business expansion by developing new client relationships and exploring new market opportunities.

- **Brand Establishment:** Establish the w0w(R) brand as a leader in sustainable functional food.

- **Client Engagement:** Inspire food manufacturers to engage with KosmodeHealth’s services and products, expanding their portfolios to include sustainable functional food categories.

Join Kosmode Health and be part of a mission to make quality health ingredients accessible and affordable through innovative and sustainable solutions.

Kenvue is currently recruiting for:

Senior Marketing Manager, Cough, Cold & Digestive Health

This position reports to Vice President, APAC Self Care and is based at Singapore.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to: Vice President, APAC Self Care

Location: Singapore

What you will do

The Senior Marketing Manager is the regional deployment lead (RDL) for Cough, Cold & Digestive Health portfolio in APAC This role is responsible for managing the portfolio (primarily Codral, Benadryl, Bactidol, Imodium, Microlax, Motilium) across the region to cascade the globally aligned strategy and initiatives with limited shaping and transcreation.

The RDL links the Region to the Global Brand Development Teams on a day-to-day basis.

• Lead a cohesive approach to marketing deployment across clusters/ region, embedding principles of science of brand growth, aligned to Global Growth brand plan.
• Drives above market share growth through increased consumer penetration, leveraging global playbooks and toolkits.
• Develops, coaches, and motivates end to end regional deployment team, embedding, and modelling Kenvue behaviours

Key Responsibilities

Leadership foundations

• Member of regional segment team, executing globally aligned strategy and priority workstreams for the Cough & Cold & Digestive Health portfolio
• Ensuring strong collaboration & participation in Global Growth forum as per defined cadence.
• Responsible for effective cascade of Globally aligned strategy, comms, innovation to region at growth forums
• Responsible for inputs into 3 YR Op plan for non-priority markets in accordance with brand strategic plans
• Act as single point of contact /representative for non-priority markets at the Global BDTs
• Provide consolidated consumer, HCP insights + needs to Global team for consideration
• ‘Red’ flag check with non-priority markets on key global initiatives (ie, regs, DE&I, legal, sustainability)

Brand & connections excellence

• Ensure market /region compliance to globally aligned brand strategy, and positioning for Cough & Cold & Digestive Health portfolio (Codral, Benadryl, Benylin, Motilium)
• Rollout global comms, content, playbooks to markets/clusters in region, editing only for regional nuances as agreed with Global Development Team
• Ensure adoption & execution of SOBG principles across active markets
• Lead cascade of HCP & Influencers strategy, playbook and executional framework, including regional congress, contact & sampling strategy, where relevant for key brands
• Executing within a framework for non-priority markets within a region, prioritize brand building activities as per globally cascaded 3 yr operating plan

Innovation and portfolio excellence

• Rollout Globally aligned innovation, as per stage gate governance & market prioritization
• Lead commercial, cost saving & loss avoidance initiatives, applying Global governance framework
• Ensure adoption of Portfolio Strategy, price, pack architecture, including any RGM, SPM regionally led actions
• Co-ordinate any Master text Artwork amends through Veraciti, adhering to global design guidelines
• Lead on Quality & compliance issues as they pertain to marketing, ensuring effective comms & mitigation plan with cross functional team,
• Regulatory / Advocacy Orgs, manage impact of changes in guidelines, ie, product remediation / required changes
• Lead regional input for executive sales & operations planning, any supply chain opps/issues (ie, OOS, allocation management) & subsequent action plans

Partnering & retail excellence

• Ensure rollout and adherence to created category strategy and shopper toolkits
• Drive key initiatives to meet perfect store metrics, with commercial capability team lead for the region on AP Cough & Cold & Digestive Health portfolios

Putting our people first

• Coach, inspire and develop the end to end cross functional team, ensuring diverse views of the communities and consumers we serve are embedded in our thinking and plans.

Other Duties

• Partners with supply and finance to ensure accurate supply projections and finance commitments.
• Analyse financial and share metrics to support execution of the global brand growth strategies
• Cascade the financial decisions made at the BDT to the clusters and / or markets
• Ensure compliance with marketing budget management across all cost lines as well as contingency management
• Consolidate total AP business performance & insights for Self Care reviews, and external reporting.
• Works in partnership with the cluster and / or local market leadership teams to ensure connectivity to the need state/brand plans.

What we are looking for

Required Qualifications

• Bachelor’s degree in marketing, or related field; Masters degree a plus
• 10+ years of Progressive experience developing and executing successful brand strategies, innovation, and operations with a track record of driving business growth and profitability
• Evidence of having shaped thinking in a complex/multi-factorial environment + making the complex simple.
• Evidence of collaborative shaping with clarity & impact + cutting through swirl + not afraid to make difficult decisions.
• Ability to make clear choices and highly developed prioritization skills.
• Demonstrated business and cultural understanding of the local markets/regions we anticipate will fuel growth + substantial experience working with global teams and cascading globally aligned strategic plans/ initiatives.
• Storytelling, empathy, audience acumen for impact
• Navigating tough times + Stretching personally, with a daring spirit.
• Strong track record of success working with local markets
• Deep understanding of the segment/category (consumer, insights & industry), evidence of managing complex brand portfolios, creating actionable plans and building strong capabilities required to grow our brands across the region.
• Evidence leading/ developing toolkits with consumer & HCP, local market E2E interaction + excellence in brand execution.
• Demonstrated experience managing E2E innovation stage gate processes and milestones, resulting in sustained regional brand growth.
• Understanding and leverage of technology (data, insights, analytics, marcom, AI) to drive better outcomes.
• Experience & Influence in leading regional E2E cross functional teams + Strong Finance Acumen
• Proven experience in managing the complexity of working across numerous time zones, influencing senior level stakeholders, and managing & inspiring team members
• Cycle of success in regional segment role + either worked & lived abroad or deep understanding of multi region and emerging markets.

What’s in it for you

• Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Employee Resource Groups

Distributor/ Channel Management:

• Create the strategy and lead the execution of sales for all distributor led markets. This includes working closely to develop annual business forecasts and marketing plans and support the partners in the smooth execution of these plans
• Manage distribution partners in Hong Kong, Philippines, Thailand, Malaysia, Brunei. This includes day-to-day performance of existing partners, and developing strategies to improve their sales and revenue.
• Identify and onboard new channel partners for Indonesia, Vietnam and Cambodia
• Lead commercial contracts with potential channel partners to mitigate any risks and exposures
• Develop and identify market size and potential for the Guardant portfolio of tests in these markets
• Provide support and training to existing and new distribution partners

Sales Operations:

• Lead business analytics and support the Oncology Sales Lead for AMEA as well as the Vice President Commercial for AMEA to make strategic and tactical business decisions on a weekly, monthly and annual basis
• Create robust analytics for month-to-date, year-to-date as longitudinal analysis over the past 5-10 years of the business to understand

1. Sales trend and growth YoY as well as QoQ for each product and tumor type
2. Ordering data to inform prescriber trends and segmentation
3. Turn around time and other crucial operation metrics that are essential to ensure quality of service to the customers
4. Country vise split of sales, product and tumor type to help prioritise and allocate budgets to the right countries
5. Identify KPIs that help in improving business performance and in maximizing business impact
6. Make these recommendations to commercial and country heads to ensure that the strategy and action planning are data driven

• Maximize the use of visualization tools, such as Tableau, to develop dashboard while providing recommendations on reports’ optimization and automatization
• Lead SalesForce usage for the commercial team and help with the transition to Veeva for the Sales team for all sales related activities, analytics and other data sets
• Attend priority industry events and conferences to build relationships and promote the company
• Keep up with industry trends, regulations, and market dynamics; recommend improvements and enhancements to maintain a competitive edge
• In partnership with Management team, develop the go to market strategy for the given year across all markets as well as lead the long range plan for the commercial organization across AMEA
• Increase the efficiency and productivity of all sales representatives through monthly reports on sales calls versus prescriptions generated

Experience/ skills requirement:

• Language skills: proficiency in English, Mandarin, Japanese and other languages as the person will deal across the AMEA region
• Prior working experience in multinational corporation for healthcare or oncology preferred. Experience in the precision oncology diagnostics space an added advantage.
• Prior healthcare sales experience in a country within AMEA and account management with proven track records
• Analysis skills and strategic thinking with the ability to translate data into actionable insights; with hands-on usage of visualizing/presenting data (e.g. Power BI, etc.)
• IT skills in Excel, PowerPoint, Salesforce, and advanced analytics tools
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders
• Qualifications: Masters degree in Business or Science required

NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.

Responsibilities

• Undertake project management responsibilities to oversee data-related initiatives and ensure they meet established timelines and deliverables.
• Drive the development of analytical solutions to generate actionable insights, supporting decision-making, planning, and resource allocation in alignment with NUHS priorities and goals.
• Facilitates collaboration among cross-functional teams, manages stakeholders and ensures the successful implementation of data initiatives that improve patient care, operational efficiency, and organizational effectiveness, in compliance with data privacy and security regulations
• Collaborate with data teams and stakeholders to extract, interpret, and creatively visualize data. Transform raw data into meaningful information, ensuring accuracy and efficiency in data interpretation, analysis, and reporting.
• Develop, maintain, and enhance interactive dashboards using tools like Tableau.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or equivalent work experience.
• At least 5 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions, and manage multiple priorities.
• Possess can-do attitude and work independently in ambiguous situations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.
• Familiarity with healthcare setting is a plus.

The Candidate will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committe
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committe
  Antimicrobial Stewardship Committe
  Clinical Ethics Committe
  Infection control Committee
  
• Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  

- For clinical performance measurement:

• Monitor and collate data forHospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  
• Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

- Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

- Conduct JCI / ESS (or equivalent) activities.

- Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

- Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

- Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

- Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

- Assist in preparing budget proposal (if required)

- Other Medical Affairs Activities

• Prepare presentations for HO / MO orientation (if required)

- Prepare papers for Medical Board, NUHS Board and MOH as and when required.

- Any other assigned duties.

Job Requirements

- Possess Bachelor’s degree with experience in a hospital setting

- Experience in Quality Management/Assurance in an acute care hospital will be an added advantage

- Computer skills in Words, Excel, Access and PowerPoint

- Basic statistical skills

- Keen interest in developing databases and reports relating to clinical QA

- Strong interpersonal skills, be meticulous, self-initiated and independent