Job Description & Requirements

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Work location: North

Working hours: Monday - Friday, Alternate Saturday

Responsibilities:

• Station and manning Help Estates;
• Assign workstation and issue out keys to the client's community based on the client's procedures;
• Assist in booking of facility and informing technical team of booking or event requirements;
• Prepare monthly report for Senior Facilities Manager for tracking Staff Suggestions, complaints, breakdown, etc received;
• Maintenance and upkeep of fault reports via computerised fault reporting module, phone calls, emails etc, checking of KPIs;
• Generate monthly reports and trends;
• Undertake any other related duties stipulated by the client;

Requirements:

• Diploma holder/ Higher Nitec/ Nitec or other relevant professional certifications or its equivalent with 3 years of relevant working experience

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Company Description

Sphere is a performance and recovery focused facility located in the Central Business District of Singapore. It is a sanctuary where passionate and progressive communities intersect and interact. Sphere offers a range of Performance and Recovery services, including Semi-Private Sessions, Infrared Saunas and Cold Plunge Pools. With its future-facing facilities, Sphere aims to support individuals in their quest to stay mentally and physically primed. The facility also seeks to explore future opportunities in hospitality, retail, and more, creating a space that goes beyond wellness.

Role Description

This is a full-time, on-site role as a Front Desk Staff member at Sphere. The Client Experience Associate will be responsible for performing Front Desk duties such as greeting and assisting clients, answering phone calls, and providing excellent customer service. They will also need to have strong communication and computer literacy skills to effectively interact with clients and manage administrative tasks.

Additional duties include ensuring overall operations of the gym are in order, including day to day walkthroughs to for general cleanliness and operational efficiency, overseeing and highlighting current or potential maintenance issues, as well as basic maintenance knowhow.

Requirements

• Phone Etiquette, Receptionist Duties including replying to text enquiries.
• Sociable, Affluent and Energetic, with Good Interpersonal Skills
• Customer Service and Communication skills
• Computer Literacy
• Prior experience in a similar role is preferred
• Familiarity with fitness and wellness industry is a plus
• Must be able to understand and represent the brand. (Training Provided)

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

• Location - Central, near Bugis MRT
• 5 days a week, 8.30am to 6.30pm
• Basic $2,800 - $3,300

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW or text your resume to +65 9759 6862.

Only shortlisted applicants will be notified.

Working days: 5 days per week

Off Days: 2 days per week

Working Hours:

Mon to Sat 0830hrs to 1830hrs | 0900hrs to 1800hrs | 0900hrs to 1900hrs|1000hrs to 1900hrs|1000hrs to 2000hrs

Sun or PH 0930hrs to 1830hrs | 1000hrs to 1900hrs |1000hrs to 2000hrs

Job descriptions:

• Handle phone calls, answer general enquiries.
• Greet, check in and announce customers’ arrival.
• Managing the Sales Executive turn system.
• Ensuring showroom is tidy and orderly.
• Ensuring display cars (interior and exterior) are in good condition.
• Provide refreshments to customers.
• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Experienced as Receptionist or customer service ground job.
• Customer oriented with high level of service attitude.
• Good communication and social skills
• Hardworking, extrovert, people focused and enthusiastic.
• Have basic MS Office and data entry skills.
• Able to commit on weekends and Public Holidays.
• Willing to work in out of office locations when requested.

Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank’s Singapore Branch is currently looking for a Head of Cross Border Banking to join the Corporate banking team.

Responsibilities

• Manage and grow a portfolio of Taiwanese and Foreign Corporate client who having registered address in Singapore
• Consult on building strategy of Local Corporate Business
• Develop and execute agreed strategy of Local Corporate of area in charge
• Expand the business with new eligible Local Corporate names who are fit within agreed strategy and area in charge
• Maintain, enhance relationship with existing customer to maximize banks return/ profitability
• Execute and act as primary point of control and monitoring for credit/ post-loan management
• Implement others duty being assigned.

Requirements

• Minimum bachelor’s degree in Business Administration/Accountancy or any business relevant discipline
• Minimum 3-5 years’ relevant experience within Corporate Banking space.
• In depth knowledge of Cross-border business, product /segment management, project and portfolio management financial / accounting / credit analysis
• Sound knowledge of the bank’s products and services
• Occasional business travel may be required
• Excellent interpersonal and communication skills
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties and cross border clients

~ 5 days work week, Monday - Friday, 2 timeslot available to choose (9am - 1.30pm OR 1.30pm - 6pm)

~ Location: Tanjong Pagar

~ 6 months contract and subject to renewal

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Welcome visitors, clients, and employees in a warm and professional manner.
• Direct visitors to the appropriate department or staff member.
• Maintain a tidy and presentable reception area
• Answer, screen, and forward incoming phone calls
• Maintain visitor logs and sign-in procedures.
• Schedule appointments and manage meeting room bookings
• Ensure proper visitor identification and compliance with security protocols

Requirements:

• Proven work experience as a Front Desk Officer, Receptionist, or in a similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Customer-service oriented with a friendly and professional demeanor.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Description:
As an Event Specialist, you will be the go-to expert for clients searching for the perfect event space. You will assist with venue recommendations, manage corporate accounts, coordinate event logistics, and ensure seamless execution. From sourcing suppliers for equipment rentals to hosting wedding shows, your role will be pivotal in delivering exceptional experiences for our clients.

Key Responsibilities:

• Assist clients in finding suitable venues for corporate events, weddings, and other functions.
• Manage and service existing corporate accounts, ensuring smooth booking processes and maintaining strong relationships.
• Coordinate with suppliers for event requirements, such as chair rentals, catering, AV equipment, and other meeting essentials.
• Be present on-site during events to oversee and ensure flawless execution.
• Provide tailored assistance to wedding couples, helping them select venues for Chinese, Malay, Indian, and other cultural wedding celebrations.
• Plan, organize, and host wedding shows to showcase Venuexplorer’s offerings and build relationships with clients.
• Collaborate with the marketing team to promote Venuexplorer’s services and events.
• Provide post-event support, gather client feedback, and maintain high satisfaction levels.

Requirements:

• Experience in event planning, coordination, or related roles.
• Strong knowledge of venues and event planning resources in Singapore.
• Excellent interpersonal and communication skills to build and maintain client relationships.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Detail-oriented, organized, and solution-driven.
• Flexibility to work on-site during events, which may occasionally include weekends or evenings.
• Knowledge of cultural wedding traditions and practices is a plus.

What We Offer:

• Opportunity to work with a dynamic and supportive team.
• Hands-on experience in planning and executing a variety of events.
• Networking opportunities within the events and hospitality industry.
• Competitive salary and performance-based incentives.
• Career growth opportunities in a rapidly growing company.

If you’re passionate about creating memorable events and have the skills to deliver outstanding experiences, we want to hear from you!

Be part of Venuexplorer’s mission to make every event extraordinary!

Come join an exciting, fast growing Singaporean F&B brand!

Responsibilities

· Develop and implement marketing and branding strategies to promote the Har Har Chicken brand and products.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage and develop marketing campaigns, website content, social media to reach target audiences.

· Create compelling and engaging content for marketing collaterals, such as social media posts and promotional material.

· Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

· Develop and manage advertising campaigns to build brand awareness and positioning while identifying potential customers.

· Drive the success of the Har Har Chicken brand including building top of mind recall, improving customer experience and increasing revenue

· Stay abreast of industry trends, emerging technologies, and best practices to constantly innovate and improve marketing strategies and tactics.



Requirements

· Degree in Marketing, Mass Communication, Business or related discipline.

· Minimum 3 years’ relevant brand management and marketing experience.

· Experience in the F&B industry will be an added advantage.

Job Description:

• Conduct assessments to identify and qualify vendors based on quality, cost, and reliability;
• Draft and distribute RFPs (Request for Proposal) to potential vendors, outlining the specifications and requirements for products or services needed;
• Perform detailed cost analyses to identify optimal procurement options aligned with budget constraints and quality standards;
• Lead negotiations with suppliers to secure advantageous contract terms and conditions;
• Keep procurement activities compliant with internal policies and external regulations;
• Collaborate with the quality control team to ensure the purchased materials meet all necessary quality metrics;
• Oversee the entire ordering process, from initial requisition to final delivery, ensuring timeliness and accuracy;
• Maintain and nurture relationships with suppliers for long-term partnership and potential cost savings;
• Serve as the point of contact between engineering departments and suppliers to clarify technical specifications or resolve issues.

Job Requirements:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field;
• Certification in procurement or supply chain management (e.g. CPSM, CSCP) is preferred;
• Minimum of 5 years of experience in procurement or purchasing;
• Ability to work independently and manage multiple projects simultaneously;
• Experience in vendor management and supplier relationship management;
• Strong analytical and problem-solving skills;
• Ability to work independently and manage multiple projects simultaneously;
• Negotiation Skills, Strategic Thinking, Communications Skills.

Key Responsibilities:

Payroll Processing:

• Accurately process payroll on a monthly basis for more than 300 employees.
• Ensure compliance with all relevant payroll legislation, tax requirements, and company policies.
• Manage all aspects of payroll, including deductions, overtime, bonuses, commissions, benefits, and other payroll-related transactions.
• Review and verify payroll data, ensuring accuracy and completeness before processing.

Stakeholder Management:

• Work with internal departments, including HR and Finance, to gather necessary information and resolve payroll-related queries.
• Work closely with external payroll vendors, tax authorities, and other relevant third parties to ensure compliance with regulatory requirements.
• Respond to employee inquiries regarding payroll, benefits, and taxation matters in a timely and professional manner.

Compliance & Reporting:

• Ensure adherence to Singaporean employment laws on matters on CPF contributions, tax filing, and other statutory deductions.
• Prepare and submit all statutory reports, including CPF, tax filings, and other mandatory documents, in compliance with government deadlines.
• Assist in internal audits, maintaining accurate records and reports of payroll transactions and related documentation.

Payroll System Management:

• Maintain and update the payroll system to ensure the accurate capture of employee data and payroll-related information.
• Work with HRIS/payroll software system to enhance payroll processing efficiency and accuracy.
• Provide recommendations for improving payroll processes and systems.

Recordkeeping & Confidentiality:

• Maintain strict confidentiality of all payroll and employee information.
• Ensure that all payroll records are properly maintained and archived according to company policies and legal requirements.

Other Related Tasks:

• Assist with annual salary review and bonus processing.
• Support any other payroll-related tasks or projects as required by the HR or Finance departments.
• Manage payroll operations.

Requirements:

• Diploma or Degree in Accounting, Human Resources, Business Administration, or related field.
• At least 3-5 years of payroll processing experience in Singapore, preferably in fast-paced environment for a workforce over 300 employees.
• Experience with other payroll software systems such as SAP, SuccessFactors, or similar.
• Strong understanding of Singapore's labor laws, tax regulations, and CPF requirements.
• High working proficiency with Microsoft Excel.
• Exceptional attention to detail and high level of accuracy.

For keen applicants, please share your updated CV in MS Word Format stating your current, expected salary details & availability to [email protected] for further discussions. We regret to inform that only shortlisted candidates will be notified.

AccAssurance LLP

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccAssurance, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accassurance.com.sgfor more information about us.

Tax Senior

Your professional designation are as follows:

Tax Senior -> Corporate Services Specialist

Job Description:

Working in the role of a leader

As your career mentor, we believe in the importance of empowering you to become a leader at all levels. Our Firm’s core values will empower you with the delegated authority to lead and embrace the challenges you face in your audit career. These will also enable you to provide value added services to the respective stakeholders.

Working as a tax senior

Your scope of work as follows:

• Work on tax and related assignments under the supervision of managers and partners to ensure that assignments are executed based on the relevant professional requirements and on a timely basis.

1. Assist to prepare corporate and individual tax computations and returns
2. Responsible for day-to-day administration and compliance for various tax matters
3. Assist in other tax tasks required under the applicable laws and regulations.

• Provide guidance and supervise the work of junior colleagues on tax and related assignments;
• Assist managers and partners in the administrative functions of client portfolio management;
• Assist in training and technical matters of the Company;
• Assist in the practice development matters of the Company, such as the preparation of fee proposals; and
• Working as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis; and
• Developing and maintaining professional relationships with clients.

Requirements:

• Degree in Accountancy or tax qualification or a professional qualification under the ACCA, ICAEW, SCA and SIATP
• Proactive, committed and a team player
• Possess professional qualities with good communication and interpersonal skills
• Possess initiative and ability to work independently
• Strong analytical thinking skills
• Minimum 2 years’ experience

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

In this role, you will be responsible for various aspects of Telesales activities.

Responsibilities:

• Generate sales via Telemarketing for products campaigns.
• Upsell and cross sell new services and solutions to existing customers.
• Handles renewals of customers licenses, subscriptions and support contracts.
• Provide quotations and proposals to new and existing customers enquiries.
• Data mining for specific group of targeted customers
• Make cold calls to potential customers.
• Tracking of renewal schedules, planning, forecast and reporting.
• Create strategies and actions to achieve high renewal rates and upsell motions.
• Building rapport and relationship with customers.
• Work together with marketing team for lead generation activities and follow up actions.
• General Administrative duties.

Requirement :

• Fresh graduates from Polytechnic/university are welcome.
• Experience on renewal activities for IT companies will be advantages.
• Familiarity or experience with Microsoft 365 licensing will be advantages.
• Knowledge of business admin, marketing or IT will be advantages.
• Excellent interpersonal and communication skills with pleasant disposition.
• Ability to communicate well with customers via emails and telephone conversation.
• Positive thinking, and eager to learn attitude will be required.
• Aggresive sales and winning mindset. Be hungry and result oriented.
• Working knowledge in Microsoft Office Applications such as Excel, Word, Powerpoint.
• Able to work independently and with minimal supervision.
• Only Singaporean/PR/Malaysian may need to apply.

Job Description:

• Handle full set of accounts
• Perform bookkeeping using QuickBooks Online
• Prepare weekly accounts payable list
• Conduct bank and sales reconciliations
• File GST quarterly with IRAS
• Submit GTO to the landlord monthly
• Prepare reports, FRS116, and balance sheet schedules for year-end auditing and liaise with auditors.
• Coordinate with the corporate secretary to prepare reports for ECI and corporate tax filing
• Prepare monthly internal management reports
• Perform other ad hoc duties as needed

Requirements:

• Diploma or degree in Accounting, Finance, or a related field.
• At least 2-3 years of experience in handling a full set of accounts and bookkeeping.
• Proficiency in QuickBooks Online and familiarity with other accounting tools.
• Strong knowledge of GST filing and IRAS requirements.
• Familiarity with FRS 116 and financial reporting standards.
• Experience with bank and sales reconciliations, accounts payable, and year-end audits.
• Ability to prepare detailed financial reports and balance sheet schedules.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift

Responsibilities:

• Be responsible for the delivery, quality, and cost indicators of the company during market bidding and project delivery.
• Maintain a good local supplier ecosystem and establish friendly and cooperative relations with suppliers.
• Align with the company's new business development trend and seek suitable supplier resources in the market.
• Monitor the internal control of pan-procurement personnel according to corporate management regulations.

Requirements:

• Graduated from key universities or equivalent
• At least 3 years’ experience in corporate procurement position in information communication technology (ICT) industry
• Have experience in risk control management
• The applicant must be comfortable with a high frequency travel to other countries for business purposes.
• Have experience in managing projects with an annual procurement amount of US$5 million and get good cost savings
• Experience in managing 10+ suppliers
• Experience in bidding for integration projects, such as data center projects
• Experience in organizing large supplier convention with more than 200 people
• PC literate (Proficiency in Microsoft Word, Excel and PowerPoint)
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

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Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Provide technical and clinical support for the training curriculum that addresses the changing needs of Arthrex employees, Arthrex business partner representatives, and healthcare professional customers. Organize and conduct healthcare professional clinical skills labs and training sessions offered by Arthrex. Assist as a technical and clinical topic advisor for Arthrex and all departments there-in.

The individual must be prepared to work on weekends and public holidays as and when needed.

Essential Duties and Responsibilities:

1. Develop and maintain a thorough understanding of current and classic concepts in orthopedics, the Arthrex product line, and clinical procedures supported by Arthrex products; be able to articulate and demonstrate these concepts and procedures to Arthrex employees, business partner representatives and healthcare professional customers.

2. Participate in Employee and Arthrex business partner representative medical education programs.

a. Carry out the objectives created for Arthrex representative product and procedure training programs.

b. Provide input for Arthrex business partner representative medical education courses and surgical skills lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Coordinate allocation of representative onboarding, and initial online, hands-on and intermediate training program.

f. Assist in the development of written digital learning materials for the purpose of Arthrex representative education and training.

3. Participate in healthcare professional medical education and training programs.

a. Carry out the objectives created for healthcare professional product and procedure training programs.

b. Provide input for healthcare professional medical education courses and single day lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Participate as a liaison with Arthrex business partners and their representatives to assist with organization and implementation of their local medical education and surgical skills lab training p programs.

f. Assist in the organization and execution of cadaver surgical skills workshop.

4. Assist with reviewing written and digital material developed by other Arthrex departments to advise on clinical accuracy of these materials.

5. May supervise other employees in the future.

6. Travel up to 20% of the time.

Education and Experience:

Bachelor' s degree or equivalent in one of the bio-medical sciences or related fields is required.

Experience as a surgical nurse, surgical technician, medical doctor, doctor of osteopathic medicine or orthopedic surgeon, working in orthopedic surgery field is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Operations Specialist

Job Scope

• Reporting to operations manager
• Assist operations manager in daily operations
• Examine and improve workflow
• Ensure proper maintenance of plant equipment
• Delivery of garments when needed
• Any other work assigned

Requirements

• Pleasant and friendly disposition
• Good attitude and initiative
• Attention to detail
• Experience in or laundry and dry-cleaning is beneficial, but not necessary
• Willing to learn
• Training and guidance will be provided
• Non-aircon environment
• Located near Queenstown MRT
• Whatsapp 93677793 for more info

We are seeking a highly organized and detail-oriented Production Specialist to assist and support the production operations. Key role is to supervise, directs and as necessary, participate in departmental (Processing and Packaging areas) work activities to produce the desired quality of finished products at the most favourable cost. Consistently strives to meet established quality standards.

Job Description

• Responsible for coordination and control of production processes to ensure activities follow as plan.
• Monitor the production output and maintain high-quality standards to meet KPIs.
• Oversee the quality of production and products to ensure project deadlines are met.
• Ensure compliance with industry standards and regulations in all production activities.
• Enforce safety protocols and ensure safe working environment.
• Maintain cleanliness of production area.

Requirement

• Proven experience as Production Specialist, or similar role.
• Experience in handling machinery is an advantage.
• Excellent organizational and multitasking abilities with a keen eye for detail.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Physically fit.

Interested candidates are invited to apply with updated CV, stating current and expected salary as well as notice period required.

We thank all applicants in advance for writing in and only shortlisted candidates will be notified. Thank you