Total 504 Senior Executive hotel manager job vacancies in Singapore

Responsibilities

• Maintain a full set of accounts, including General Ledger, General Journals, Accounts Receivables, and Accounts Payables.
• Responsible for monthly accounts closing and reporting, including Bank Reconciliation, P&L Statement, and Balance Sheet.
• Handle data entry and meticulous record-keeping.
• Execute cheque payments for suppliers and manage petty cash.
• Prepare schedules for year-end audits.
• Submit GST and CPF reports.
• Verify collections and receipts.
• Handle finance-related human resource functions such as payment of salaries and employment benefits and maintenance of leave records for all staff.
• Prepare and maintain a fixed asset register.
• Prepare schedules for prepayments, accruals, and other journals.
• Prepare financial statements and schedules.
• Prepare year-end financial reports.
• Assist in yearly audits.
• Liaise with management, sales, and operations regarding invoicing and collection matters.
• Perform admin-related duties and ad-hoc duties.
• Undertake any additional tasks assigned by management on an ad-hoc basis.

Requirement(s)

• Computer literate, at least in Microsoft Office and Excel.
• A good team player with a positive working attitude.
• Hardworking and willing to learn.
• Meticulous, organized, and able to multitask.
• Candidate must possess at least a Diploma/Advanced/Higher Degree/LCCI International Qualification - Level 2.
• At least 1 year of working experience in the related field.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Chin Swee Rd (near Chinatown MRT)

5 days Monday - Friday, 9am - 6pm

$2400 to $2700 + $130 Meal allowance

Job scope:

• Manage full set of accounts (AP, AR, GL).
• Handle daily operations like invoice/receipt entries, bank transactions.
• Assist with general ledger and bank reconciliations.
• Assist in preparing management reports.
• Manage cashflow planning and projection.
• Preparation of GST reporting and filing
• Support preparation of budgets and financial statements.
• Ensure timely and accurate month-end closing processes.
• Prepare audit schedules and documentation.
• Liaise with auditors and banks for related matters.
• Handle any ad-hoc tasks assigned by superiors.

Job Requirements:

• Min Diploma/Degree in Accounting, ACCA, LCCI or equivalent.
• Min 2 years of relevant experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Account Executive

Chin Swee Rd (near Chinatown MRT)

5 days Monday - Friday, 9am - 6pm

$2400 to $2700 + $130 Meal allowance

Job scope:

• Manage full set of accounts (AP, AR, GL).
• Handle daily operations like invoice/receipt entries, bank transactions.
• Assist with general ledger and bank reconciliations.
• Assist in preparing management reports.
• Manage cashflow planning and projection.
• Preparation of GST reporting and filing
• Support preparation of budgets and financial statements.
• Ensure timely and accurate month-end closing processes.
• Prepare audit schedules and documentation.
• Liaise with auditors and banks for related matters.
• Handle any ad-hoc tasks assigned by superiors.

Job Requirements:

• Min Diploma/Degree in Accounting, ACCA, LCCI or equivalent.
• Min 2 years of relevant experience.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

As a Senior Technician, we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned renovations or expansion works within the Hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands engineering equipment
• Enjoys taking on a new challenge
• Not afraid to take up new challenges
• Always prepared
• Communicates with fluency in English (as well as the local language)
• A motivator and a self-starter

Job Responsibilities

• Ensures accuracy in cashiering duties, operates P.O.S machine and handles cash efficiently
• Ensures stocks are fully replenished on retail shelves
• Provides guest product knowledge and assists guest with selection of gifts
• Manages and communicates merchandise opportunities to management
• Participates and assists with monthly inventory stock take activities
• Participates in execution and maintenance of all visual presentation of the shop

Merchandising Functions

• Ensure order confirmation and invoices from suppliers are accurate
• Follow up on retail prices with manager and ensure prices are aligned
• Follow up and keep track with suppliers to ensure timely deliveries
• Follow up with suppliers and liaise with stores when issues arise
• Weekly stock replenishment and monitor stock level of key items and follow up with re-orders when necessary

Job Requirements

• Minimum ‘N’ or “O’ Level or Certificate in Hospitality or related field
• Minimum of 1 year of relevant experience in Retail Industry
• Proficient in Microsoft Excel and Office
• Sense of urgency and flexibility ability to multitask
• Good communication, interpersonal skills, and willingness to learn
• Ability to work independently, effectively, reliable, self-directed, with good presentation and influencing skills
• Multicultural awareness and able to work with people from diverse cultures
• Flexible and able to embrace and adapt to change effectively
• Has good initiative under dynamic environment
• Self-motivated and energetic, confidently able to give suggestions and resolve problems
• Written and spoken communication skill in English

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities:

· Manages Key Access Control

· Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies

· Operates, checks and performs security surveillance on the CCTV system

· Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.

· Member of the CERT team to provide assistance during the triggering of a fire alarm

· Regulate traffic control at the driveway

· Monitor suspicious packages and be aware of bomb and terror threat procedures

· Investigate and report all allegations of theft, criminal damage and other incidents

· Maintain the Security Log Book and send Incident Reports

· Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

· Handle Loss and Found items

· Liaise with Police in the absence of Security Supervisor

· Report any maintenance or hazard issues to the supervisor on duty

· Adhere to all Health and Safety Regulations

· Any other duties assigned by the Security Supervisor.

Requirements:

· 6 days’ work week.

· Possesses valid Security License issued by PLRD/SIRD.

· At least 1 year of experience in a similar capacity in the Hospitality industry.

· Positive attitude and able to take responsibility.

· Able to communicate clearly and work in a team.

· Able to work on rotating shifts, weekends and public holidays.

· Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 21 April 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform hotel room cleaning activities. Ensure cleaners adhere to the cleaning procedures and standards.

2. Experience in operating machines used in cleaning hotel rooms and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize wastage and/or misuse.

4. Daily report to operations manager on the job site situation and be the first contact person to handle any complaints and feedback from hotel guests.

5. Inspect hotel rooms upon completion of cleaning to ensure cleaning standards meet hotel requirements.

Job Requirements:-

1. At least 3 years’ relevant experience in hotel room cleaning sector.

2. Good working attitude and hardworking, must be physically fit (e.g. able to work at height and move 20 kgs of weight).

3. Able to work during weekends and public holidays. Able to alternate between morning and afternoon shift on alternate week. Able to work overtime as and when required.

4. Able to use simple Office Software and willing to undertake paperwork duties.

5. Require long hours of standing and working in a high pace environment.

6. Able to communicate in English & Mandarin for easy daily communication with team members.

Job Responsibilities include, but not limited to

• Handling daily maintenance requests from hotel stakeholders
• Coordinate with respective trade colleagues for the works.
• Handle preventative maintenance in guest rooms and over all hotel areas
• Log down the details like Location/Time of attend/Type of faults/ Status in the daily logbook.
• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• You must possess NTC 2/3, minimum O level or diploma.
• Previous working experience in hotels will be an advantage and you must be able to work on shifts and weekends/public holidays.
• Good interpersonal skills

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

You’ll be-in charge of:

• Assisting the team in the daily restaurant and bar operations; ensure the quality and consistency of all products meet desired standards
• Managing stocks and inventories consistently
• Building and maintaining guest relationships
• Attending to any feedback or complaints and implementing remedial actions
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating in and lead training sessions, briefings and team meetings
• Managing the restaurant and bar sections to provide an awesome service experience for customers

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

DUTIES & RESPONSIBILITIES

• Sorts all purchase orders from CPU and respective departments.
• Matches invoices to Purchase Order and Delivery Order to confirm the right payment.
• Checks invoices with the contract payment terms.
• Ensures all contracts are renewed before the expiry and highlights to Executive Assistant Manager (Finance) on any expiring contracts.
• Liaises with suppliers and internal colleagues on any Accounts Payable issues.
• Obtains verification/ approval/ signatories for cheques/payment from Management and respective HODs.
• Ensures correct posting of invoices to accounting system.
• Issues and process payments within deadline for critical accounts (e.g. Credit Card,utilities, etc.).
• Prepares monthly expenses analysis reports.
• Reconciles creditor’s statement against vendor listing.
• Reconciles all inventory balances with Cost Section.
• Checks and reconciles corporate credit card statement for payment.
• Ensures monthly accounts payable closing is on time and works with supervisor on closing of accounts for the month.
• Ensures proper filing of key expenses (takes note of all Penang Hawkers’ Fare expenses,telecommunications and utilities expenses).
• Performs banks reconciliation.
• Prepares monthly Balance Sheet schedules.
• Prepares GST reconciliation and GST F5 return to IRAS within deadline.
• Prepares accrual listing and monthly accrual Journal for GL posting.
• Keeps proper records for fixed assets register.
• Assists with tagging of fixed assets.
• Assists and ensures proper disposal of fixed assets.
• Assists to post approved budget to accounting system in a timely manner.
• Witnesses Chief Cashier’s collection from night safe.
• Prepares Penang Hawkers’ Fare or any purchased vouchers as and when required.
• Performs any other duties as and when assigned by Accountant or Executive Assistant Manager (Finance).

Create, amend or cancel room reservations for guests, including group arrivals.

· Pre-assign rooms and monitor on departures.

· Coordinate with Housekeeping for the assignment and preparation of rooms for guest arrivals.

· Perform check-in and checkout functions in a friendly and professional manner for all guests, including the welcoming of VIPs, group and individual travellers. Escort guest to room for in-room registration, if required.

· Assign the requested room type and perform room move according to guest requests.

· Upsell higher categories of rooms / introduce Instant Award to guests to increase hotel revenue.

· Obtain guest particulars and update them, including guest preferences, in guest history.

· Perform foreign currency exchange and travellers cheques exchange in an accurate manner in accordance to hotel policies and procedures.

· Post mini-bar charges to guest folios for any last-minute consumption by guests upon departure.

· Post room charges for early check-in, late departures or for discrepancies in room rates.

· Post rebates for room charges, mini-bar consumption and other disputes claimed by guests, which have been agreed/ instructed by the Duty Manager.

· Coordinate with Banquet, Catering, Sales, Rooms Reservation and Credit departments for the updating or amendment of billing instructions.

· Perform cashier closure and any other cashiering duties.

· Perform pre-night audit functions.

· Follow-up on tasks and all outstanding matters to ensure that outstanding matters are resolved timely and according to guest requests.

· Provide information on Marriott Bonvoy programme.

· Enrol guests to the Marriott Bonvoy programme of the hotel.

· Assist guests with the preparation and updating of room keys.

· Perform file maintenance and other backup procedures in accordance to procedures set by the IS department.

· Maintain order and cleanliness of the Front Desk and back office area.

· Ensure that all equipment is well maintained and handled with care at all times.

· Extend warm welcome and provide directions and information to guests while at the lobby.

Summary of Responsibilities

• Answer all incoming calls as per Mandarin Oriental standard
• Take reservations through various channels
• Keep track of reservations and ensure that menus are updated at third party booking channels
• Maintain and update database in SevenRooms regularly
• Contact to in-house guest and take their restaurant requirement
• Assist Kitchen and other F&B requirements for special guest dietary restrictions
  Inform outlets and management about VIP guest bookings
• Follow up on guest feedback with Restaurant Manager and email thank you notes
• Update existing dining membership data and get in touch with guests
• Send and follow up on Proposals and Confirmations before cut-off dates
• Be knowledgeable about F&B promotions, menus and other vital business information required
• Create and mail fliers
• Update and improve Loyalty card
• Send daily, weekly and monthly reports required by the Management office

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to work on weekends (Shift work)
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English
• Preferably has experience working in either a luxury restaurant or hotel industry
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Food & Beverage Services Management or equivalent
• At least 1 year(s) of working experience in the related field is required for this position

JOB SUMMARY

Work closely with the Club Manager to ensure daily operations in Club Lounge are run smoothly. Ensure all the areas in Club Lounge are covered by sufficient manpower at all times. Assist to oversee and train all Club Lounge associates to ensure consistency of service rendered to all guests'.

JOB DUTIES AND RESPONSIBILITIES

1. Ensure all Standard Operating Procedures and Local Operating Procedures are adhered to and carried out.
2. Welcome guest on arrival and assist them during their stay which includes enquiries (e.g. local attraction / dining reservation) and feedbacks.
3. Log daily incidents (where applicable) in Empower GXP and be aware of any general liability issues.
4. Process check-in and check-out accurately.
5. Stay current with all hotel services and events.
6. Monitor Club Lounge for seating availability, service, safety, and well-being of guests.
7. Maintain cleanliness and condition of bar, furniture and food display counter.
8. Ensure Breakfast and Cocktail period at the Club Lounge is being set up before schedule time.
9. Perform opening and closing duties of Club Lounge.
10. Requisition all necessary supplies, transporting supplies from storeroom to Club Lounge set-up area as required.
11. Forecast additional meal requirements and communicate special requests to the kitchen.
12. Complete cashier and closing reports.
13. Know all hotel emergency procedures at all times.
14. Cash/ Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

15. To ensure and follow established procedures and compliance as per LSOP guidelines.

16. Execute tasks as instructed by Club Lounge Managers / Supervisors.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1-2 years of relevant working experience in Hotel's Executive Lounge.
• Full-Time position(s) available.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

Summary of Responsibilities

• Attend daily briefing and ensure all job assignment duly carried out
• Greet and bid farewell to guests in a professional and warm manner
• Carry out suggestive selling
• Assist manager to ensure a smooth operation
• Ensure that all tables, chairs and operating equipment are clean and ready for service
• Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion
• Assist cashier in preparing and presenting bill
• Read the outlet logbook daily to be informed of all information
• Maintain a high standard of personal grooming and portray a professional image at all times
• Assist and conduct all training as per assigned by Managers
• Any adhoc duties assigned by the Restaurant Manager

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Accounts Executive (Accounts Payable)

JOB RESPONSIBILITIES

• To check through the sale collection base on receipt & reconciliation (such as cash/VISA, Master etc)
• Process payment for the overdue supplier & process for management approval
• Check through with sub ledger vs GL and recon for variance
• Liase with vendor on invoice & payment matters
• Corresponding with outlet manager for any issue occur & follow up accordingly
• Process for JV according to the other expenses report
• Recon for GST Input & GST output are recorded according to the GST standard
• Prepare for month end closing base on timeline given by management
• Prepare management report (P&L, BS, TB)
• Prepare audit schedule (such as Prepayment, Accrual etc)
• Process for bank reconciliation with bank statement
• Corresponding with auditor for the year end audit & follow up for auditor request
• Prepare for audit confirmation
• Support for stock take base on the location assign
• Other daily ad-hoc assign by management

JOB REQUIREMENT

• Minimum education of college diploma with accounting major.
• Candidates with relevant experience will have an advantage.
• Have an analytical mind and be proactive.
• Possess professional disposition with good communication and interpersonal.
• The salary provided will be determined by the number of years of experience.

BENEFITS

• Company Transport pick-up/drop-off point: near Simei MRT
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Summary of Responsibilities

• Communicate with respective Event management Manager / Executive to fully understand guests’ requirements
• Ensure that all function rooms are set up in accordance to the Banquet Event order
• Engage and coordinate with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately
• Ensure guest needs and expectations are met by providing an efficient and professional service
• Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
• Administer post function report after each function by identifying any problems and suggesting solutions to the Director of Banquets
• Ensure cleanliness of function rooms and banquet areas at all times
• Ensure that all MOHG standards; MbMO, LRA, LQE and FLHSS&E are constantly monitored
• Handle adhoc special projects and assignments as assigned by Director of Banquet Operations

Job Requirements

• Able to do shift work and work on weekends (5 day work week)
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams

Reporting to the Executive Housekeeper, you are responsible for ensure that the overall cleanliness of the hotel and surroundings are maintained at the highest standards (as outlined in the PPHR Rooms Management System) in the most cost effective and productive manner.

The Assistant Executive Housekeeper is an effective communicator and has a passion for delivering exceptional levels of guest service.

Responsibilities:

• Supervises, initiates maintenance and cleanliness of Guest Rooms & Corridors, Public Areas, F&B Outlets, Meeting Rooms, Exterior & Landscaping and laundry.
• Monitors and controls inventories for departments operating equipment, linen and uniforms to ensure par stocks are maintained and costs are controlled.
• Schedules and conducts monthly communications meeting with all Associates to enable a free two way expression of ideas, concerns or other issues as they may relate to any matter in the Hotel.
• Assists in ensuring all uniforms for all Associates in the hotel/resorts are maintained in top condition, cleaned and ensure our Associates are well presented at all times.
• Assists in ensuring continual effective pest control system is in place to rid the hotel of all vermin. Continually monitor and address any pest situations in the hotel immediately.
• Ensures the most economical use of Associate resources to achieve reduced overall payroll without unduly affecting the quality of guest services.
• Ensures the protection and maintenance for all equipment used in the Housekeeping and Laundry Departments.
• Assists in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
• Assists in conducting performance development reviews for all Associates, and assist in ensuring training and appropriate developmental plans for Associates are implemented.
• Conducts interview and assist in hiring of new associates. Assist and ensuring proper orientation program is conducted for new associates.
• Maintain proper stock level and enforce proper control on stock movement.
• Carries out regular inspection to work areas performed by Housekeeping associates and inspect VIP arrival rooms to ensure all are in order prior to arrival.
• Ensures effective communication with all levels within the Housekeeping Department as well as with other Departments within the Hotel.

• A minimum 2 years of experience in a similar role in another hotel of similar set up.
• A proven track record of maintaining superior standards of hotel cleanliness in a previous position or hotel.
• Diploma or Degree from a recognized hospitality / tertiary institution
• Good interpersonal skills

Job Description:

• Responsible for the full spectrum of Accounts Payable
• Check, verify and process invoices, expenses claims & reimbursements
• Invoice payments are made accurately, on time
• Data entry into accounting system
• Responsible in supporting monthly and year-end closing
• Other accounting related duties as assigned

Requirement:

• Min qualification Diploma in Accounting or equivalent
• Min. 1 year of experience in AP function
• Able to multi-task in a fast-moving environment
• Strong attention to detail and good analytical skills
• Possess a positive working attitude and able to work as a team

Guest Experience Executive | Receptionist | Little India

Salary range: $2,100 + OT

Monthly Gross can reach $2600
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

A Front Office Agent or Executive ensures that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Fonr Office Agent or Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Reservation Agents and other departments with any questions or requests
• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
• Respond promptly to guest requests
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our customers receive a fast, efficient and friendly check in and check out
• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures
• Ensure a good performance oriented working environment within the department and motivate the staff
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel

What are we looking for?

A Front Office Agent or Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to see and hear in order to observe and detect signs of emergency situations

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Monitor and control staff entrances
• Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
• Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
• Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
• Responsible for checking goods received out of hours
• Maintain system that records the issue and receipt of departmental keys
• Operate, check and monitor the CCTV system
• Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
• Ensure safe passage of cash transfers within the hotel
• Support evacuation of the hotel during fire alarm situations
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Provide secure storage for guest oversized items
• Ensure hotel facilities and function rooms remain secure and locked when not in use
• Maintain the Security Log Book and Incident Reports
• Investigate and report all allegations of theft, criminal damage and other incidents
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Liaise with Police in the absence of Security Team Leader
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations

What are we looking for?

A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Possess Valid PLRD License
• WSQ certified in Handle Security Incidents & Services, Provide Guard & Patrol Services, and Recognised Terrorist Threat Certificate.
• Positive attitude
• Good communication skills
• Good grooming standards
• Ability to work under pressure, keeping calm in emergency situations
• Ability to work on their own or in teams

In cooperation with the Director of Marketing Communications, his/her role is to assist for all key marketing, and events of the properties including above and below the line marketing, digital and content marketing, creative and communications development, events planning and organising to support the business objective set for the hotel marketing communication planning, budgeting, execution, reviews and results measurement taking in consideration the available brand standard and tools.

PRIMARY RESPONSIBILITIES

• Assist to strategise, draw up and execute marketing and promotion plans and activities to promote the hotel’s products, services, facilities and promotions, as well as measure, analyse and evaluate performance of these marketing efforts.
• Assist to implement Dusit graphic standard in guest collaterals, sales collaterals and advertising execution to ensure that each items is in line with the Dusit graphic standard and is validated by the Corporate Office.
• Assist to support the sales & marketing department by developing the hotel sales and marketing tools including presentation file, corporate gift, media kits, multimedia tool etc. to ensure the most appropriate communication of the hotel, the product and the brand.
• Assist to develop and implement the advertising, collateral and promotional materials of the hotel including its F&B, spa, golf and recreation outlets as well as actively promote the hotel’s outlets into the market.
• Assist to manage creative developments such E-Newsletters, posters, flyers, banners, advertisements as well as update TV and other displays in hotel guest rooms and public areas.
• Assist to manage hotel’s marketing assets and platforms including media library, photography & videography, simple creative designs, website, microsites, mobile apps, social media, and others.
• Provide assistance in hotel’s Events, PR and media relations, activities and activations, including copywriting of press releases, media seeding, KOL collaborations, event coverage and other marketing support.
• Assist to manage and promote the hotel’s customer relationship programs
• Seek partnership and joint promotions with credit cards companies, magazines, airlines, NTOs, websites, mobile networks, consumer brands and business associations.
• Develop and maintain excellent working relationship with internal and external departments, business associates, suppliers, stakeholders, sponsors and guests.
• Be the hotel representative in both internal and external functions and events.
• Conduct marketing surveys for hotel and compile the report with marketing suggestion.
• Manage the hotel’s database including gathering more new potential, maintain the exiting as well as develop the database and the hotel’s email marketing.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Public Relations, Mass Communications or relevant discipline
• Minimum of 1-2 years relevant experience in a similar capacity
• Possess a quality to establish strong media and social connections.
• Have a positive attitude toward challenges and the drive to excel
• Have good communication skills in written and spoken English

*Only shortlisted candidates will be notified.

For any enquiry, please WhatsApp to 92344805

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data may also be transferred outside Singapore.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Executive to join our team!

As a Sales Executive we rely on you to:

• Drive group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualify prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sell all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Proactively seeks in-depth knowledge of accounts owned to understand total revenue impact on the hotels for better negotiation opportunities.
• Maintain excellent relationships with existing accounts and solicits new business.
• Conduct all sales activities including sales blitzes, telesales, sales calls, site inspections, entertainment, business trips (domestic and international), attendance at trade shows, and other assigned sales related activities.