Sr Manager, Group C&B, Group HR

Institution: National Healthcare Group

Family Group: Administration

National Healthcare Group Group HR is hiring a Manager/Senior Manager for it Group Compensation & Benefits (GC&B) team.

JOB PURPOSE

As a key team member of the GC&B team, work with the lead in the planning, formulation and review of C&B programmes and policies at the Group level, NHG’s institutions in attracting, motivating and retaining the right talents to support business strategies.

MAJOR DUTIES & RESPONSIBILITIES

C&B Partner

• Work closely with the Ministries on key sectoral C&B alignment, salary review and policy matters
• Work together closely with site HR on any policy change/deviation request to understand institutional needs and find solutions taking into consideration the system-wide impact. Review/propose recommendations and follow through to get necessary approvals from Senior Management
• Provide guidance on interpretation of C&B policies and practices. Provide consultative support and work with institutions under the NHG Group to roll out C&B programmes

General C&B

• Partner the Lead to manage C&B projects from end-to-end, including conceptualisation, simulations, implementation strategies, communications and change management
• Research and analyse information on compensation statistics, market sentiments and economic indicators to support C&B strategies and initiatives
• Keep abreast of local C&B best practices and legislative changes to ensure compliance
• Work closely with Policy team on review of Group HR policies and HR information systems to ensure alignment with changes to C&B programmes
• Perform job evaluations and job levelling exercises
• Participate in Group level workgroups/projects where C&B expertise is required e.g. conduct role analysis and job evaluation in job redesign exercises
• Participate in other ad-hoc HR projects and activities at the Group HR level as required

Annual Budgeting

• Drive annual HR budget planning and submission for Group C&B
• Plan, review and prepare manpower budget assumptions and projections for submission to Group Finance

Performance Management

• Work closely with the Group HR teams managing the annual performance management exercise, on managing timelines and support on compensation rewards matters. This will include the collation and analysis of cluster-wide annual Total Performance Management (TPM) results in order to simulate bonus and increment
• Prepare data/analysis, design compensation levers for review with Senior Management

Group Insurance

• As a key member of the GC&B team, work together with the other team members on annual Group insurance renewal and submission, working closely with insurance broker where necessary
• This may include working with broker to analyse trends and highlight areas of concern to Management e.g. claims experience, work injury trends etc
• Close liaison with site HR to ensure accurate reporting of data required for insurance renewal

JOB REQUIREMENTS

Education/Training/Experience

• Min Degree in HR Related field / Business Admin or equivalent
• At least 8-10 years relevant working experience in the area of Compensation & Benefits, and experience in healthcare is preferred
• Technical knowledge and hands-on experience in total rewards including salary structure design, salary reviews, market benchmarking competitiveness studies, job evaluation.
• Hands-on knowledge in job evaluation methodologies such as Korn Ferry Hay Group will be preferred.
• Highly Proficient in Microsoft Office applications. Advanced skills in Excel preferred
• Well-versed in local employment laws and regulations such as Employment Act, Industrial Relations Act etc.
• Past experience in HRIS project and implementation will be advantageous.

Personal Attributes

• Numerate, strong analytical skills and has an eye for detail
• Strategic thinking mindset, Forward thinking with an improvement mind-set and appreciates the use of tech to drive smooth work processes
• Inquisitive with strong problem-solving skills
• Strong team player and willingness to guide junior members of the team.
• Possess excellent interpersonal, communication and writing skills
• Comfortable with managing multiple projects concurrently
• Able to thrive in a fast-paced and dynamic environment
• Resourceful and independent

Successful candidates will be hired at Manager or Senior Manager grade depending on qualifications and experience

Job Description: Engineering Manager, e-Mobility

Reports to: Engineering Director, R&D, Automotive EV Battery Product
Location: Singapore

Durapower, a global leader in advanced lithium-ion battery solutions based in Singapore, specializes in the design, development, and manufacturing of cutting-edge energy storage systems. Our innovative battery solutions power a wide range of applications, including commercial electric vehicles (EVs) and industrial systems, with a commitment to quality, safety, and sustainability. Backed by strategic investors like Banpu, Durapower leverages its expertise and robust global supply chain to deliver end-to-end solutions.

Key Responsibilities:

• Managing a technical team locally to support China engineering team and Singapore Product team on sizing, designing and developing of battery system solutions for the EV/Marine application and specialty applications.
• Working closely with the Sales / Business Development team on project planning and government project engagements. Professionally engaging potential customers for project opportunities alongside with BD team. Liaising and leading with customer on technical discussion
• Involving and supporting the management team on the execution of key strategic initiatives in the automotive market.
• Act as the primary technical liaison between Durapower’s engineering team and automotive OEMs customers, ensuring seamless integration of Durapower’s battery modules and systems into commercial EV platforms.
• Analyse client specifications to align Durapower’s battery solutions with broader automotive subsystems, including powertrain, ECU, VCU, BMS, and fail-safe systems.
• Technical support to Singapore local project commissioning and aftersales team, as a consultant, for installing, integrating, commission a battery system on customer site. Also provide training of skillsets and knowledge to the project team, to build the capability of the project commissioning and aftersales team.
• Working with the quality team to review and enhance the existing product and testing, to ensure the quality and standards of the product.
• Ensure design validation and compliance with automotive safety and quality standards (e.g., ISO 26262, IATF 16949), guaranteeing the seamless integration of battery systems into commercial EVs.
• Working with the simulation team to analyze the capabilities of the proposed solution, to improve the engineering design and system configuration and integration, thus, to strengthen the mechanical structure as well as prolong the system cycle life.
• Conduct risk assessments, oversee project execution, and coordinate with Durapower’s Suzhou plant for manufacturing, testing, and timely delivery.

Requirements:

• Bachelor’s or Master’s degree in Mechanical Engineering, or Mechatronic, Electrical and Electronic.
• 8–15 years of experience in automotive design and vehicle system integration projects, specifically incorporating EV HV battery solutions.
• Automotive Electrification international standards, eg, UN, ISO, IEC, UL, CE, and etc anadvantage
• Background knowledge on BESS system design, integration, and technical pre-sales and aftersales skills
• Strong understanding of automotive subsystems, including electrical and electronic and software-driven components, along with expertise in international safety and quality standards.
• Owneership of assigned projects from interfacing with customers, technical negotiation/discussion, system design development, comissioning to aftersales.
• Good leadership, interpersonal, and bilingual communication skills (English and Mandarin) to collaborate effectively with international teams.
• Experience working with cross-cultural teams and a willingness to travel to Suzhou, China, as required.

Job description

• Assign with and manage/service a diversified portfolio of clients providing statutory auditing services and to co-lead/lead the engagements.
• Involved in budgeting process to prepare forecasts billings and collections on a regular basis.
• Perform significant risks assessment and audit procedures according to an audit plan.
• Assess audit evidence to derive at conclusions in response to audit objectives.
• Analyse matters arising from audit with Audit Leader/Partner.
• Ensure proper audit documentation and file quality.
• Responsible for audit engagements’ quality, delivery, and budget.
• Provide professional development trainings and manage the team performance.
• Maintain client relationship and development a long-term partnership.

Job requirement

• Have at least a Degree in Accountancy/Accounting/Finance or equivalent
• Have at least 4 years of relevant experience
• Knowledge of International Financial Reporting Standards, Singapore Financial Reporting Standards, relevant statutory rules and good understanding in the regulatory compliance and procedures.
• Have a positive attitude, great communication skills, an analytical mind, problem-solving skills, leadership qualities, ability to work independently as well as an effectively team player.

Senior Manager, Property Management

To ensure the efficient and smooth operation of all matters relating to maintenance and management of the properties.

Responsible for preserving the good condition of the infrastructure that they are safe and well maintained and functioning.

Responsibilities

· Fully responsible for the day-to-day operation of the building, ensuring all facilities are always fully operational.

· Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.

· Plan, co-ordinate and facilitate council meetings and Annual General meetings.

· Manage and supervise all maintenance and administrative staff assigned to the complex/building.

· Manage and review all vendor contracts, agreements and insurance before their expiry and recommend renewal or call for quotation/ tender

· Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.

· Maintain continuous contact and communication with vendor contractors, clients and staff.

Requirements

· 5 years’ experience in managing condominium / building preferably with high end residences

· Diploma/Degree in Estate Management, Facilities / Hospitality / Business preferably familiarity with BMSMA

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimize cost, space and equipment while working within the budgeted operational costs

· Able to handle pressure, multiple tasks, prioritize and manage time effectively

· Able to handle all levels of people with a customer service-oriented mindset

• Good verbal and written communication skills.
• Good interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Experience in Human Resource and marketing and running a team.
• Minimum 5 years experiece in Human Resource, employment agency and Marketing, local and overseas
• Able to commit working on weekend and public holiday
• Able to commit long hours working
• Have Class 3 Licenese
• Willing to travel overseas

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Summit Planners Crusaders Pte Ltd is a premier One-Stop Integrated Financial Services Provider, committed to delivering innovative, personalized, and holistic financial solutions. We cater to individuals and businesses, offering services ranging from wealth management and estate planning to investment advisory and insurance.

We are looking for a driven and visionary Investment Specialist Manager to lead our investment team, craft high-impact strategies, and ensure our clients achieve financial success. If you have strong leadership skills, a passion for financial markets, and a knack for building lasting client relationships, this is your chance to excel!

As the Investment Specialist Manager, you will take charge of spearheading investment strategies and fostering client confidence through expert financial advice. Key responsibilities include:

Key Responsibilities:

• Team Leadership:Lead and mentor a team of investment specialists to deliver outstanding client solutions.
  Oversee training and development programs to elevate team capabilities.
  
• Client-Centric Investment Strategies:Develop and implement tailored investment strategies for high-net-worth individuals (HNIs) and corporate clients.
  Act as a trusted advisor, offering customized financial solutions that align with clients' goals, risk profiles, and market opportunities.
  
• Portfolio Management:Manage and optimize diversified investment portfolios, ensuring strong performance and adherence to objectives.
  Continuously monitor market trends and recommend adjustments to portfolios as necessary.
  
• Market Expertise:Stay ahead of global and regional economic developments, identifying new investment opportunities.
  Share timely market insights and investment updates with clients and team members.
  
• Collaboration Across Services:Work closely with financial planners, insurance consultants, and estate planning specialists to deliver comprehensive financial solutions.
  Foster synergy within the company to maximize client satisfaction and business growth.
  
• Compliance and Risk Management:Ensure all investment activities adhere to regulatory guidelines and internal policies.
  Proactively identify and mitigate risks in portfolios and strategies.

What You Bring:

• Education & Credentials:Bachelor’s degree in Finance, Economics, Business, or a related field or Local Diploma.
  Advanced certifications (CFA, CFP, or equivalent) and completion of CMFAS Modules 5, 8, 9, and 9A are highly preferred.
  
• Experience:Minimum 5-7 years in investment advisory, wealth management, or portfolio management, with at least 2 years in a leadership role.
  
• Skills:Strong leadership and team management abilities.
  In-depth knowledge of financial instruments, markets, and investment strategies.
  Exceptional analytical and decision-making skills.
  Excellent interpersonal and communication skills, with the ability to simplify complex financial concepts.
  
• Mindset:A visionary leader with a client-first approach and a passion for driving success.
  Highly motivated, detail-oriented, and results-driven.

What We Offer:

• Attractive Compensation: Competitive base salary, performance bonuses, and other incentives.
• Professional Development: Opportunities for certifications, leadership training, and career advancement.
• Comprehensive Benefits: Health insurance, wellness programs, and retirement planning support.
• Cutting-Edge Tools: Access to advanced financial tools and resources to enhance your expertise.
• Dynamic Work Culture: A collaborative and innovative environment that values your ideas and contributions.

Why Join Us?

At Summit Planners Crusaders, you’ll be part of a forward-thinking company that empowers you to make a significant impact. As an Investment Specialist Manager, you’ll lead a team dedicated to transforming lives by delivering exceptional financial solutions. Your expertise will shape the future of our clients and contribute to the growth of our organization.

Ready to lead and inspire? Apply today!

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Position Summary

As a Product Manager, you will be responsible for the Room Air Conditioning (RAC) and Commercial Air Conditioning (Single-splits, Multi-splits, VRF) product portfolio for Southeast Asia & Oceania. You will drive product strategy and innovation across the product portfolio through strong collaboration with key stakeholders in subsidiaries, along with Global Product Management, Product Planning, R&D, Regional Sales, Pre-Sales, Customer Service, Marketing, and Sales Planning teams.

We seek an experienced product enthusiast who thrives on ownership, proactivity, strong communication skills, and cross-functional teamwork. This high visibility role offers opportunities for growth within a fast-paced global company.

You will synthesize diverse ideas on strategy, and planning, build consensus, and execute next-generation product technologies and capabilities.

Roles & Responsibilities

· Champion the Air Conditioner product by executing the product vision and strategy

· Bring expertise and deep knowledge of market needs, identify unspoken pain points and problems

· Stay updated on industry standards and regulations and monitor market trends for sustainable innovation

· Constantly evaluate and enhance product strategy to increase sales and profitability

· Look at Profit and Loss analysis and profit improvement. Analyse financial performance, identify areas for improvement, and develop strategies to enhance profitability

· Thoroughly research markets and competitors to understand implications and develop an action plan

· Lead the ideation, solution creation, and value positioning by leveraging technical acumen

· Compare competitors’ products through benchmarking, analyzing specifications, and pricing

· Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth

· Provide critical inputs to New Product Development (NDP) / New Product Introduction (NPI) programs during the preparation phase. Act as the liaison between local teams, the SEAO office in Singapore, and the Suwon office in South Korea for alignment to ensure successful product launches

· Develop and implement product launch plans for the Air Conditioner line-up in partnership with local country teams

· Provide product-related inputs for marketing collaterals such as manuals, catalogs, websites, white papers, etc.

· Enhance supply forecasting and product life cycle management processes in line with the product strategy

· Support day-to-day operations for product-related issues and proactively work with key stakeholders

Skills & Qualifications

· Bachelor's degree in Business, Engineering, or a related field

· 6+ years’ experience in product management/development in relevant industries

· Strong business acumen and commercial mindset to connect technology, product features, and customer benefits

· Experience in international, multi-cultural / multi-layered, dynamic environment

· Ability to work effectively across internal and external organizations

· Agility and resilience to work and influence within the Samsung matrix environment at a local, regional, and global level

· Structured and strong analytical skills

· Excellent verbal and written communication skills in English

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea

A renowned Energy and utility solutions firm is looking for a Senior Manager, Security Governance in Singapore. The incumbent will be responsible for aligning the standards and excellence of security policies across all operational facilities/sites. This role will be parked under the HSSE Division (Group Health, Safety, Security and Environment).

Responsibilities:

• Develop and maintain group-level asset security across all regional sites
• Oversee data security and governance
• Provide guidance and support to all sites to ensur operational excellance in security practices which includes Security Strategy, Incident Response and Investigation, Security Training, and Group Reporting etc.
• Conduct regular assessments and audits to identify areas for improvement and ensure compliance with security standards.
• Handle projects to build policies on risk impact, buildings, properties and facilities.

Requirements:

• Bachelor's Degree in Security Management or any relevant disciplines
• 10+ years of experience in security policies and governance
• Familiar with regional and group-level operational security exellence
• Experienced in security asessment and audits
• Strong communication and interpersonal skills
• Individual contributor position
• 1-2 monthly travels per month
• Full onsite arrangement

If you are interested, please apply with your updated CV. Only shortlisted candidates will be contacted.

Job Descriptions:

• Lead and drive fundraising initiatives that align with the company’s strategic growth goals.
• Oversee the development and execution of financing strategies, ensuring that they support both short-term objectives and long-term vision.
• Act as the primary liaison between the company and its investors. Foster strong, ongoing relationships with existing and potential investors, ensuring clear and transparent communication regarding financial performance, strategic initiatives, and growth opportunities.
• Guide the company’s financial valuation efforts by providing strategic insights and analysis. Collaborate with internal teams to ensure valuations are accurate, reflect market trends, and align with the company’s growth objectives.
• Engage directly with international investors and external financial advisors, ensuring that their input and perspectives are effectively integrated into the company’s financial strategy and decisions.
• Ensure that all fundraising and financial transactions are structured in a way that supports the company’s long-term business strategy, maintaining alignment between financing activities and overall corporate objectives.

Requirements:

• Bachelor's degree / Diploma in Finance, Accounting, Economics, or related field.
• Min 10 years experience in financial reporting, budgeting, and forecasting.
• Ability to lead and mentor finance teams.
• Strong decision-making, problem-solving, and collaboration skills.
• Strong analytical skills for interpreting financial data.
• Ability to contribute to business strategy and assess financial risks.
• Clear communication of complex financial data to non-financial stakeholders.
• Ability to prepare financial reports for senior management and stakeholders.
• Strong problem-solving and critical thinking skills.

Job Description

• Involve in negotiations, evaluating quotations/tender submissions, and preparing Purchase Requisition & PO.
• Plan, manage, and coordinate all activities related to the sourcing and procurement of necessary F&B. inventories and supplies needed to meet the day to day operation.
• Review stock inventory to ensure sufficient stock level is maintained.
• Co-ordinate with internal departments/vendors/logistic to track deliveries and verify on quantity & quality of received items.
• Work closing with the kitchen and /or other internal customers on their requisition and supplies need.
• Ensure purchasing functions complied with club policy and standard operational manual.
• To take minutes for the Procurement Sub-Committee meeting
• Oversee the purchasing and receiving team.

Job Requirements

• At least 5 years’ experience in a similar managerial position
• Preferably with experience in hospitality/F&B industry
• Strong in communication and negotiation skills
• Possess positive working attitude
• Able to work well under pressure and tight deadlines
• Preferably with knowledge of Material Control System and Club Management Software

Job Description

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Language: Mandarin

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction to Company Director

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
• Hand on service to customers , facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

• To lead and manage the transformation initiatives to drive organizational change and improve performance
• To assist senior management in transforming the office through the use of appropriate technology and systems
• To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
• To work with internal stakeholders to evaluate and recommend suitable solutions
• To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
• To manage the whole process from both the technical side and also the human perspective,including resistance to change
• To innovate, provide and implement ideas for continuous improvement
• To develop technical end-user documentation and training for staff
• To develop and implement appropriate training to staff who provide direct support todepartments
• To manage timeline and budget for projects

Education / Experience:

• Degree in IT or equivalent
• 2 - 5 years of relevant experience in digital transformation and people management is preferred

Skill sets:

• Good communication skills
• Good team management skills
• Knowledge and experience in:
• Project management
• Business analysis, enterprise applications and solutions
• Problem resolution
• Vendor managemen

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
• Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
• Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
• Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
• Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
• Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

Education / Experience

• Degree in Computer Science, Computer Engineering or related technical discipline
• Have at least 6 years of relevant working experience.

Requirements

• Proficiency in software development practices and frameworks.
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Experience with Agile/Scrum methodologies.

Nice to haves

• Familiarity with cloud platforms
• Familiarity with container technologies (e.g. Kubernetes)
• Familiarity with software governance practices
• Prior experience in highly regulated industries

Cleaning Operations Manager needs to look after the client’s requirement, fulfil and satisfy the client’s needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Responsibilities

Client Engagement:

• Provide strategic counsel to key clients & serve as a trusted advisor on clients & competitors
• Manage & grow senior-level client relationships
• Assure internal & external stakeholders are aligned
• Strategic direction on accounts, keeping clients informed of account direction and maintaining forward momentum on projects
• You’re an operational excellence engine that are an ace at project management, delivery & timelines.
• Negotiate & manage client expectations & satisfaction
• Assist in strategy, planning and budget setting processes
• You must get B2B marketing & are an ace at it

Business Acumen and Strategic Thinking:

• Develop & execute integrated communication plans
• Data, Audience insights, and planning capabilities.
• Participate in budget & resource management & tracking team utilization
• Drive cross-team integration/ collaboration
• Build awareness & showcase capabilities, talent & results internally & externally
• Ability to detect and mitigate possible issues, conflicts, and disruptions in the business
• Oversee content, including press releases, articles, media kits, and pitch materials, that aligns with client objectives and enhances brand positioning.
• Collaborate with creative and digital teams to produce integrated content, actively contributing to the creation and refinement of strategic messaging.

New Business Development:

• Assess validity and value of new & organic growth opportunities
• Serve as a project manager in preparation & delivery of organic growth or new business proposal content & in-person pitch meetings
• Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape
• Inform, educate & influence existing and potential future clients directly on WE value and positioning relative to competing agencies
• Have a keen eye for opportunities to expand agencies scope and value add to the clients
• Is able to connect the dots and see the bigger picture for the client and agency

People Leadership:

• Manage career development & performance of direct reports
• Mentor and motivate staff with the goal of retention and development
• Oversee resource allocation across team including staffing/hiring/on boarding new talent
• Partner with Human Resources to manage employee relations issues
• Manage up & educate senior staff on crisis issues, & client/team satisfaction
• Model & hold team accountable to demonstrating agency values

Stakeholder Engagement:

• Build & grow relationships with key, senior level media/influencers/KOLs
• Solicit & share feedback/perception from media & KOLs regarding client(s), competition & position in the industry in order to counsel clients & inform actions
• Identify global, digital & social communication trends; educate clients/agency
• Conceive & tell strategic stories apart from client business milestones
• Manage junior level staff on global influencer processes & trends

Digital, Social & Healthcare Acumen:

• Identify & drive digital/social media strategies; either standalone or as integration into all communication marketing plans
• Support the establishment of social media objectives & goals across the account in line with healthcare policies and regulations
• Articulate emerging media platforms & if/how they meet client’s business needs
• Lead clients in understanding the importance of social media engagement or newer platforms for engagement (eg: LinkedIn, SEO, native advertising, etc)

Requirements:

• A minimum of 6 years communications experience (marketing, internal communications, external communications), across PR agencies and/or in-house roles
• Good understanding of the Asian & healthcare media/platforms landscape including strong relationships with Singapore based journalists and media
• Track-record of running successful campaigns in Asia is a requirement
• Sound knowledge and interest in the Healthcare sector is a requirement
• Experience in community management, influencer engagement and social media campaigns is preferred
• Superior written and verbal communications skills; demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate others’ work
• Writing skills – you will be a master of words and can/should be able to articulate and write proper digital/data first proposals or communications proposals.
• Ability to act as a daily client contact for multiple clients simultaneously and possesses a track record of responsible, client-related finance management, including comprehensive managing within client budgets
• Able to manage and inspire a team and to make sound judgments daily, knowing when to seek senior counsel
• Fluency in English (written and spoken) required. A second regional language such as Mandarin would be a bonus
• Any leadership experience mentoring a junior would be a bonus

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

A construction site manager is responsible for ensuring the safety of the work site as the construction supervisor os to assistant the site manager instruction, watching the construction process as well as managing project plans, reports and any related paperwork.

Construction manager/supervospr have to make certain that employees, sub-constractor and vistors have adequate training and a safety orientation.

This role offers an exciting opportunity to drive growth within a dynamic subscription business. As Assistant Manager, Lifecycle Marketing, you will lead the development and execution of impactful lifecycle marketing campaigns that focus on subscriber acquisition, engagement, retention, and revenue growth. We’re looking for a motivated professional with experience in lifecycle marketing, passionate about enhancing customer experiences and fostering sustainable business growth.

Responsibilities

• Develop and implement comprehensive lifecycle marketing strategies focusing on acquisition, engagement, retention, and reactivation to maximize subscriber value.

• Utilize data-driven insights and conduct A/B testing to improve campaign performance, identify enhancement opportunities, and make strategic adjustments to foster growth.

• Proactively identify and implement initiatives that enhance the customer journey, contributing to business growth through innovative marketing strategies.

• Foster strong communication and collaboration with product, sales, customer success, and other departments to ensure a unified approach to customer lifecycle management.

• Stay informed on the latest industry trends and best practices, bringing innovative ideas to the team to drive effective lifecycle marketing.

Requirements

• Strong ability to leverage customer data and analytics to make data-informed decisions, optimize campaigns, and drive growth through A/B testing and other techniques.

• Understanding of customer journey mapping, with an ability to identify improvement areas and create engaging experiences.

• A growth mindset with enthusiasm for continuous improvement and a proactive approach to identifying impactful marketing initiatives.

• Excellent communication skills and a collaborative spirit, with the ability to work well in a team environment and build rapport across various organizational levels.

• Familiarity with social media platforms, Google Analytics, or other analytical tools is beneficial.

• Bachelor’s degree or Diploma in Marketing, Business, or a related field. 3-5 years of relevant experience in the media industry is advantageous.

• Ability to support Chinese content and clients, with fluency in Chinese required.

• Strong organizational capabilities and the ability to work independently with a proactive problem-solving mindset.

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management. In addition, will be required to ensure quality and cost-effective service delivery to the customers as well as managing the technical and service relationships with the customers at various levels.

Job Description:

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage high quality, complex IT and engineering project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards within regulations and compliant.
• Responsible for the various stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

Education / Experience:

• Degree in IT / Computer Science / Engineering, or equivalent
• At least 5 years of experience in managing large-scale IT and engineering integration projects and cross-functional delivery teams
• Knowledge of security requirements and implications relating to government security standards would be advantageous
• Professional certification (e.g. PMP, CITPM, CISSP or equivalent Certification etc.) is preferred

Skill sets:

• Experience in turn-key development, implementation and maintenance of large-scale, multiplatform, multi-vendor systems in the IT and engineering domain. Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
• Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment
• "Hands-on” attitude
• Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary